Review Wag A Tail Singapore, 241 Joo Chiat Rd, Singapore

Review Wag A Tail Singapore 241 Joo Chiat Rd

“Excellent service by Wag a tail team. My family Purchased our first puppy, a poochon, and had a wonderful experience here …” or “The best pet shop in whole city. They provide excellent service and fair pricing. Also the pets are well trained. High recommendations!” It is one of the few customer evaluation comments about Wag A Tail Singapore. Let’s read more of this article on Thecityvisitor.com to find out if Wag A Tail Singapore is quality.

Introduction about Wag A Tail Singapore

Here are some fundamental details regarding Wag A Tail Singapore. In terms of Pet store, it is generally believed that Wag A Tail Singaporeis one of the best places to choose and trust. It is placed at 241 Joo Chiat Rd, Singapore. Whether you are looking for a place or a service related to Pet store, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 81135741 (+65 81135741)
  • Website: https://www.wagatail.sg/
  • Address: 241 Joo Chiat Rd, Singapore
Images of Wag A Tail Singapore from stock collection and provided by customers

Detailed information of Wag A Tail Singapore

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Wag A Tail Singapore.

Monday, Tuesday: Closed.

Wednesday, Thursday, Friday: 12 to 6:30 PM.

Saturday, Sunday: 12 to 7 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
11.04 km11 minute13 minute9 minute

How to contact Wag A Tail Singapore?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Wag A Tail Singapore via:

Phone number

You can reach Wag A Tail Singapore at 81135741(+65 81135741). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Wag A Tail Singapore via https://www.wagatail.sg/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 241 Joo Chiat Rd, Singapore if you have any questions or want to try to experience its services.

Wag A Tail Singapore reviews

Wag A Tail Singapore is among the best destinations of Pet store in Singapore, and it merits your consideration.

Is Wag A Tail Singapore good?

To determine whether Wag A Tail Singapore is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“I purchased my first puppy from Wag A Tail, and the personnel there was helpful and amiable. The veterinarian said that the puppy is also in excellent health. I'm grateful.”

“Their after-sales support is outstanding! They occasionally check in with us to see how our dog is doing. Bravo to a fantastic team! keep up the fantastic customer service standard!”

“The whole environment was neat and clean. The staff was very friendly and knowledgeable about the pets. Josh is very helpful in choosing the right pet for your home.”

“When Bella, our furry little companion, followed us home, we were merely "taking a peek." The staff is helpful, cordial, and well knowledgeable. Definitely suggest!”

“Wag A Tail provided us with our first puppy. Without a doubt, the entire experience was fantastic. They answered all of our questions patiently and helped us with the fundamentals.”

“Awesome experience of having my dream pet. The owner and the whole team was patient and knowledgeable. They guided me on every step from buying to purchasing the pet. Thanks Wag A Tail team for this favour.”

“As a novice dog owner, Chloe, Meiqi, and Rachel were exceptionally helpful because of their wealth of knowledge among the staff. With my experience at Wag A Tail, I'm quite happy.”

“We were only "taking a peek" when Bella, our furry little companion, followed us home. The staff is friendly, accommodating, and really knowledgable. Will certainly suggest!”

It has won many reviews from customers on the website, including 213 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 99% are positive reviews.

Thecityvisitor.com has provided all the essential information about Wag A Tail Singapore, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Wag A Tail Singapore are not good quality, what should you do?

If you have had an unsatisfactory experience in Wag A Tail Singapore, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Wag A Tail Singapore, 241 Joo Chiat Rd, Singapore

There is a total 213 reviews

5 / 5

99%

1%

0%

  1. Avatar photo
    Foong Pan

    When Bella, our furry little companion, followed us home, we were merely “taking a peek.” The staff is helpful, cordial, and well knowledgeable. Definitely suggest!

  2. Avatar photo
    Besh Vaezin

    Very knowledgable employees. They are very friendly and don’t hesitate to attend you and answer all your questions. I highly recommend them if you are looking for a trustworthy place. Thanks to Rachel who spent a lot of time and explain all the details. That was very kind of her

  3. Avatar photo
    Gerrard N. Kristaiinnobukerry

    Perfect for Expats like myself. They treat foreigners with respect and zest. My family feel comfortable with them and for new expats, they apply the license and guide you through every single paperwork and all the necessary check list. Hassle free for me! . High reccomended for expats!

  4. Avatar photo
    Hasan Maqbool

    I want to express my gratitude to Wag a Tail for their expertise and patience in assisting me in finding my ideal dog. Excellent. I want to thank vet tech Celeste for teaching me how to care for a pet from beginning to end. Overall, the staff at Wag is excellent and knowledgable. Excellent work!

  5. Avatar photo
    Loymmy

    The Wag A Tail team was amazing. We bought a puppy from them and they guided us through the process step and step, providing valuable information in order to help us in our journey with a new puppy.

    They are very detailed and knowledgeable, giving you the assurance that you are buying from a reliable place.

  6. Avatar photo
    Lucas Davis

    Wonderful experience! Our Cotton has developed into a lovely guy after three months! He had a wide range of skilled manoeuvres and was obedient. Except for when he wakes you up in the morning and after he has pooped, he doesn’t bark. He undoubtedly inherited good genes from his parents; we are greatful.

  7. Avatar photo
    Shaun Toh

    Got my precious golden doodle from Wag A Tail. Really have to commend them for their after sales services. As a first time owner, I have lots of questions with it comes to my pup, Wag a tail has always been prompt on their responses and provide good tips. Thanks guys! Stay safe during this circuit breaker period!

  8. Avatar photo
    Kristin Liu

    Friendly, responsible and very responsive team at wag a tail. Very clean shop front and environment for the puppies. Viewing is strictly by appointment only and you are allowed to bond with the puppy you are keen. Not pushy for sales. Staff are very knowledgeable about dogs and provides helpful information to care for the puppies. We got our cutie happy & healthy chihuahua from Wag a tail recently. A rotavirus health check was done on the spot and temperature taking when we pick up our pup to bring home. Great after sales service too. They were very responsive to our queries about our pup’s even going beyond their working hours. They genuinely care that the puppies are well settled in with their pawrents. Highly recommended place for peeps who are keen to get a dog. Keep up the great work Wag a tail team members

  9. Avatar photo
    JASLIMSY

    Nothing bad about Wagatail, it was truly the most amazing experience I’ve had. All the staffs were friendly and generous in sharing their tips and experiences. Blessed to have found them and purchased my very first puppy! …

  10. Avatar photo
    Amy luca

    Very nice. However, the pups are expensive..

  11. Avatar photo
    William Jones

    The care and concern that went into connecting the families with the puppies truly pleased me. They completely met my expectations for the proper demeanour and degree of energy while I was looking for a companion for my 12-year-old dog! Additionally, every stage of the adoption is handled so expertly that it is entirely worth the money.

  12. Avatar photo
    michelle jones (MotherOfJOJU)

    we have bought 2 much loved puppies from wagatail now, excellent service. thank you.

  13. Avatar photo
    Ajit M

    This was our first time to get a house pet and we were so anxious about the whole process. We visited Wagatail at our set appointment and saw the Goldendoodles they had. The shop was very clean and tidy with all the pups kept in their cubicles for probable owners to mingle with the puppies. They allowed us enough time to play with the puppy, hold him, take pics, etc. We selected a F1 Goldendoodle and has been a very positive experience till now. The folks at Wagatail were very courteous, not rushing at all, eager to explain us the whole process, puppy details, verifying the microchip, vaccination schedule, food preferences, etc.
    The puppy had some minor cough which was well taken care of with prior doctor visit and medications were also passed on to us. They even followed up withus as to how the puppy is. Two free vaccines were also re-imbursed as promised.
    All in all it was a very positive experience and we will surely recommend them. Infact, one of our colleagues also immediately took a puppy from them after seeing our puppy .

  14. Avatar photo
    Lily Phang

    Love this Pet Shop, the staff are friendly, helpful and I can tell they love the puppies that they sell. A wonderful pet shop to visit and find a puppy that you love.

  15. Avatar photo
    Woon Shen

    Very understanding, helpful, and polite employees. a pet store that is well-kept and inviting, with well-cared-for pets. They make sure you have everything you need, perform all necessary checks, and complete the necessary paperwork. They then make themselves available to you for after-sale support and guidance if necessary. We appreciate you introducing us to Beenz because he is making our house a happy place.

  16. Avatar photo
    Jason yan

    I want to express my gratitude to Wag a Tail for their expertise and patience in assisting me in finding my ideal dog. Excellent. I want to thank vet tech Celeste for teaching me how to care for a pet from beginning to end. Overall, the staff at Wag is excellent and knowledgable. Excellent work!

  17. Avatar photo
    Shakeel Khan

    This shop is an excellent site for having a best pet as the owner and the whole team provided best assistance to me in choosing the right pet. Also they have assisted you afterwards when I have any query. Superb aftersales too!

  18. Avatar photo
    李青璇

    Got my corgi from wag a tail. The quality of pups here is quite good. They will do the health check and let u know the health status bef u commit to buy the dog. But price wise is a bit overpriced.

  19. Avatar photo
    Mya Auyeung

    We got our French bulldog from wag a tail. We can’t be happier. Service was excellent. We went to the shop a few times and everytime we felt welcomed. And finally our dog arrived after 4 months of waiting. Perfect puppy!!

  20. Avatar photo
    Wasim Zalaan

    We recently purchased our toy poodle from Wag A Tail. The female staff members are all very welcoming and educated. They patiently responded to all of our questions and provided a wealth of helpful advice. I appreciate Wag A Tail! You guys are doing a fantastic job getting the PWT owners off to a successful start.

  21. Avatar photo
    Esha

    They go above and above to assist you in choosing the ideal puppy. Oliver deserves praise for his fantastic service.

  22. Avatar photo
    Yi Woon

    Wag a Tail had sent me softcopy slides and a list of what to prepare in advance, as well as a lot of useful information regarding taking care of my dog. Regarding my Sheltie’s patella luxation, the staff was upfront. The puppies all appear to be energetic and excited to meet new people. The third and booster shots are covered as promised. Walking distance to a bus station makes the location excellent as well. A very positive and interesting first time for me!

  23. Avatar photo
    Shing Yen Chia

    Got my first puppy from Wag A Tail and the staff there were friendly and informative. Vet said the puppy is very healthy too! Thank you!

  24. Avatar photo
    Ko Chu

    As it was my first puppy but without any doubt, I would say that the team helped me and made my first experience an amazing. They answered my all queries patiently and provided me with all fundamental details of adopting a pet.

  25. Avatar photo
    Mohan Mah

    excellent client service gave a lot of details on the dog. Dog was housebroken when brought home. Definitely suggest.

  26. Avatar photo
    Joanee Chun

    I didn’t look back on my decision to visit this store in search of the ideal puppy for me. I want to recognise their staff for providing wonderful service. Particularly Sam, who was a huge help and provided me great service while beaming…

  27. Avatar photo
    Chloe Tham

    Got my Shiba Inu from here last month! The staffs there were very friendly and helpful with all my queries etc. They fed my shiba raw which is like a wow factor. They were very patient as well throughout the entire process. Reccomended!

  28. Avatar photo
    Sneha Panja

    We bought our first puppy from here. She is a happy and active little girl. Very well taken care of by the store. I reserved the puppy two weeks before I could actually take her home, they let us visit her and play with her multiple times. We took her straight to vet from the store as we didn’t want to hassle the pup with another trip. She is healthy and clean. Once we got her home she was really playful. We didn’t face any issues with her, she adapted pretty fast. Thank you Wag A Tail

  29. Avatar photo
    Oo Pan

    We were only “taking a peek” when Bella, our furry little companion, followed us home. The staff is friendly, accommodating, and really knowledgable. Will certainly suggest!

  30. Avatar photo
    James Lee

    This is a super popular pet shop and their more popular puppies get snapped up the day they post on Instagram! After getting our Golden Retriever puppy “Friday” from them, I can see why. The place is super clean, and when you step into the air-conditioned shop, there is no doggie smell at all. All the pups are fed a BARF diet, which contributes to the lack of doggie smell on the puppies. They are a responsible pet shop, take a lot of care for their pups, selecting from only the best breeders, and make sure the new owners have all the info they need. Overall, I’m very happy with Wag A Tail, and would definitely recommend to anyone looking for a good quality puppy! Thanks Wag A Tail!

  31. Avatar photo
    Khing k

    Bought my beagle from wag a tail.
    The team is patient and explained the care and management clearly.
    They were not pushy and also checked with me regarding my interest.
    When I decided to purchase my puppy, they also accommodated my pick up timings.
    And shared the after care matters.
    Thanks for the assistance.
    I am thankful and hope my puppy will thrive well

  32. Avatar photo
    Sean Heng

    Their after-sales support is outstanding! They occasionally check in with us to see how our dog is doing. Bravo to a fantastic team! keep up the fantastic customer service standard!

  33. Avatar photo
    Clare Seah

    How cute is my baby!! The Wag a tail team has been really helpful and really patient with the thousand and one questions I have as a new puppy owner. They’ve been really assuring and provided guidance when needed every step of the way, even months after puppy has gone home with us <3

  34. Avatar photo
    Cho Reddy

    I adore this pet store; the staff is welcoming and helpful, and I can tell they genuinely care about the puppies they offer. a beautiful pet store where you can locate a puppy you adore.

  35. Avatar photo
    sarah tay

    I would like to highly compliment Wag a tail on their professionalism and patience in helping my desired puppy. Excellent. Also to thank vet tech Celeste knowledge in teaching me how to take care from start to end. Overall Wag has very good knowledgeable staff . Well done!

  36. Avatar photo
    wendy yeow

    I got my shih tzu from Wag-a-tail 2 months back. I like that we got to interact with our desired pup and the staff was very honest and informative on his health status.. exisiting medical condition etc.. after purchase the staffs will also go through thoroughly on things to take note of and how to care for pup.. my pup was very young when i got him so i need to bring him for his 3rd vaccine and booster shot myself but wag-a-tail reimbursed me for these 2 shots true to their words.. i have a great experience with them and this furbaby i got is so confident, with so much love to give our family.. he is my best purchase of the year..

  37. Avatar photo
    Julie M

    The staff at Wag a Tail are very helpful and understanding. They also suggested for us to bring the dog for a check up and advised us what to buy for the puppy. We could play with the puppy as well. A pleasant experience and would refer others to the shop.

  38. Avatar photo
    Nancy Walker

    Staff are very well informed about what there selling,it makes a nice change.
    Lots of choice for my very fussy cat.

  39. Avatar photo
    David Ramirez

    With my countless inquiries as a new puppy owner, the Wag a Tail team has been incredibly helpful and patient. They have been incredibly reassuring and helpful at every turn, even months after the puppy came home with us.

  40. Avatar photo
    Khristina Lakhwani

    Amazing! Our pup is from here and he is the best puppy ever.

  41. Avatar photo
    Genevieve Scott

    Got my puppy from Wag a Tail and couldn’t be happier. Great place for expats as they are detailed to explain the whole process. My puppy is healthy and my family is happy.

  42. Avatar photo
    Satya

    Amazing my Zeus is our baby he is healthy and super alert great job from the team ty

  43. Avatar photo
    Yuen Fu

    Thank you wag a tail you guys are fantastic
    From very happy customer

  44. Avatar photo
    Ow Shi

    The staff’s superior level of customer service has greatly pleased me. When the pet is taken home, they make sure the owner knows how to care for it by acting professionally and knowing their stuff. The entire document-creation procedure and the advice offered were extremely clearly presented. They even immediately respond to my WhatsApp questions and offer advice, which gives me greater confidence when I’ve heard it.

  45. Avatar photo
    R M

    Would not Recommend this shop as they really do not follow up well on your puppy’s health!
    Don’t think they are bred well too, as my 2 year old dog has developed so many hereditary conditions

  46. Avatar photo
    claire lee

    Very good experience! Staff were very friendly and gave a detailed run through of my puppy’s health and how to care for her when picking her up. Highly recommended …

  47. Avatar photo
    Dilbar Ali

    I scheduled a viewing and enjoyed it. The staff was very honest when describing the breed I would be buying. Additionally, they made sure I understood how to care for my item. I finally received the puppy of my dreams from Wag a Tail! We Appreciate WAG TEAM!

  48. Avatar photo
    Kris Trimoeljo

    Thanks Wag a tail for your patience to serve us who have been back and forth several times to find our puppies. So happy to find Tempeh (his new name) there finally. Hope he is happy to land at our home …

  49. Avatar photo
    Mak Koo

    A place full of love and care for our pets. Had several bad experiences before we found them and have been going to them for years Excellent service. Highly recommended

  50. Avatar photo
    MOHAMMAD MEHDI

    Very impressed. Great prices and prompt delivery. Not only that but when I opened our package a ball for our boy was enclosed. We tested it out with him at the dog park and it’s a pretty decent bouncy ball. I thought that was a lovely touch. We will be back, highly recommend.

  51. Avatar photo
    Elizabeth Chua

    My kid is so adorable! With my countless inquiries as a new puppy owner, the Wag a Tail team has been incredibly helpful and patient. They have been incredibly reassuring and helpful at every turn, even months after the puppy came home with us.

  52. Avatar photo
    nazia ashfaq

    Great location to adopt a pet. affordable prices, superb before- and after-sales support.

  53. Avatar photo
    Jenny Wong

    Found Wag A Tail through their Instagram page showing all the lovely puppies available to bring home. As someone who has forgotten a little about what it is like to have a puppy since the first 3 times was more than 10 years ago, I appreciate the staff’s advice and the various things included in the price I paid, like the vaccinations & deworming and even food for my puppy for the first few days to transition her diet slowly, plus a carrier to bring my little Suki home safely. Also, they are ever ready to answer on WhatsApp if I have any questions & to advise & reassure me even after that. Thank you !

  54. Avatar photo
    Maple Koh

    Very good customer service. Provided much information of the dog. Dog was brought home potty trained. Definitely recommend.

  55. Avatar photo
    Zann Lim

    One of the best puppy shops in Singapore. Extremely knowledgeable and friendly staff that guided me through taking care of the pup both before and after the little one came fo my home. Highly recommended!

  56. Avatar photo
    Nina Lew

    Bought my first ever dog here and they all very nice and helpful..

  57. Avatar photo
    Pearl T

    Great customer service. We are new dog owners, they were very accommodating and patient with answering our queries. They are also very transparent with the dog’s health condition and any other issues. They are also super responsible, providing lots of support in their after service and the vet visit. The environment is extremely clean, there is no smell at all and the staff are very friendly and welcoming. Highly recommend for any future owners.

    For more pictures of the puppy (Nattō) below, follow @dailydoseofnatto on Instagram

  58. Avatar photo
    Ismail Yi

    Excellent service by Wag a tail team. My family Purchased our first puppy, a poochon, and had a wonderful experience here …

  59. Avatar photo
    Jogious Devon

    Wag a tail staff was really friendly and informative when we were viewing our goldendoodle. We were indecisive and spent quite a bit of time at the shop but the staff was really patient with us and finally, we added a sweet little boy pup to our pack =) Appreciate the follow up from Jesse as well to check how our buddy is, overall great experience and after sale service.

  60. Avatar photo
    WeiSiang

    Excellent pet shop. Puppies are cuteeee. Shop assistant are helpful

  61. Avatar photo
    Alexander Loo

    My girlfriend and I got our puppy (Tofu the sheltie) from Wag A Tail. The staffs were really helpful and knowledgeable. They were quick to respond to my queries whenever I had them, at times during off work hours (my apologies!) as I didn’t know if we were doing things right. Thank you team! Highly recommended!!!

  62. Avatar photo
    How Tran

    Excellent customer service and a wonderful range of puppies!

  63. Avatar photo
    Yuvaraj Uthaman

    Great service and support from the team from initial messaging, in store, and even after getting my puppy! Would definitely recommend!

  64. Avatar photo
    Lemuel Fong

    My golden i got ended up having quite obvious hip issues. He’s only 15 months and signs started showing at 9-10 months old. While the staff were great, i question the fact that i never got to know my dog’s parents or who the singapore breeder was.

  65. Avatar photo
    Helene Weaver

    As expats and first time owners we were very intrigued by their beautiful social media pictures and decided to make an appointment to view. We noticed that those with no appointments were turned away. Confused at first but later we realized they wanted to give their undivided attention to the existing customers and prioritise us in every details from choosing the right breed till handling and health upkeeping. Their serving sales staff are all qualified vet technicians with their credentials clearly listed at the front of their shop. We were aware of the breeders they work with and it was truly an enjoyable happy experience and i reccomend anyone who is first time owner like myself and wants quality information along with technical advice, Wag a tail is the soundest choice. My 2nd dog from them and no regrets.

  66. Avatar photo
    Joy Noronha

    We had a wonderful experience here. The attention to details in the store and knowledge sharing was the next level. My partner and I enjoyed so much there and we decided to purchase 2 puppies. Couldnt bear to split them up ! The service were great and knowledge was passed down in chunks. Highly recommended for families and expats to find a first dog ! Very impressed!

  67. Avatar photo
    Yuan May

    As foreigners and first-time puppy owners, we were greatly captivated by their stunning social media posts and made plans to schedule a viewing appointment. We saw that people who arrived without an appointment were turned away. We were initially perplexed, but as time went on, it became clear that they intended to offer their complete attention to the current clients and prioritise us in every detail, from selecting the proper breed to handling and health maintenance. The front of their shop prominently displays the credentials of their serving sales personnel, who are all licenced veterinarians. I highly recommend Wag to anyone who is a first-time owner like myself and wants quality information as well as technical help because we were aware of the breeders they work with.

  68. Avatar photo
    Dawn Zoellus

    Went to view a dachshund but she was sold out just b4 I arrived. They really sell out very quickly !! I was introduced to my now doggy a shiba black Tan and I immediately fell in love ! They were really patient in explaining to me all the qns I needed to know and they were really patient w my needs ! I went for viewing the second time and knowing how worried I was that she was sold b4 I came they actually put her aside just for me, without me even requesting! I’m really Glad I got my first pup from them!

  69. Avatar photo
    Jasmine Chaon

    I’ve been to a lot of pet stores, but by far, Wag a Tail was able to provide the healthiest, most attractive puppy at a cost that was lower than other stores. Sam, thank you for guiding me through the adoption process of my furbaby.

  70. Avatar photo
    Celine Leong

    Bought my mini daschund puppy from Wag A Tail recently, I’ve been following them on Insta for years (ever since the time I wanted a puppy). I really like how they manage their Instagram account and how they respond to people. I think they appeal to the millennial crowd best, and while their puppies are quite pricey, I think it is well worth the price.
    I can tell that the puppies are happy and healthy and that is very important when buying a new pup. They also provide good after-sales service which really exceeded my expectations. Would highly recommend them!

  71. Avatar photo
    Ashfaq Malik

    Do you keep poodles and beagles really looking forward to adopt one from here…

  72. Avatar photo
    Yeo WinWon

    I am very impressed by the excellent service from the staff. They execute professionalism and good knowledge skills to ensure that owner knows how to take care of the fur baby when it’s taken home. The whole process of the document work and tips given were very well explained. They even answer my queries through watsapp promptly and advised me which I feel more confident after the advice was shared to me. They are not only good in their service, I admire the safety and hygiene practices are carried out strictly and not over crowding the shop. While in the process of paper works and payment we were given a private room together with the puppy showered clean. Everything was explained to us step by step to examine the puppy before we pay up. Cheers to all the staff at Wag A Tail.

  73. Avatar photo
    yong cai pua

    Very helpful staffs to help you find your loyal companion for life. The puppies there are all lively and fun. Environment is clean and enthusiastic staffs are always ready to share all they know to help you identify and care for the puppy. The right place to find the right one.

  74. Avatar photo
    Zong Xiong Ng

    Service is awesome and very prompt in replies. Will definitely recommend friends who are looking into buying puppy !

  75. Avatar photo
    Ahmad Cai

    The owner and staff are professional and knowledgeable about all the details of the pets. They answered all of my queries and cleared my all doubts about my cat health. Even they replied me on whatsapp when I have texted them. Thanks Wag A Tail team and owner.

  76. Avatar photo
    SHAN YU

    I bought my bichom frise there. The staff was very nice and patient. I compared the price and their price is one of the best too. I simply recommend this shop to whoever who wants to buy dogs, you will find the one you love.

  77. Avatar photo
    Park Yen

    The Wag A Tail crew was outstanding. They sold us a puppy, and they walked us through the entire process, giving us helpful advice along the way to support us as we started our new puppy journey.

    They are highly thorough and informed, which gives you the confidence that you are purchasing from a reputable source.

  78. Avatar photo
    Asher Young

    Small company with a big heart

    adore this store Always trustworthy, comfortable, and enjoyable. They offer a remarkable variety of high-quality products and treat you and your pets like members of the family. Above all, crew are extremely knowledgeable and polite.
    You won’t be sorry you went down there!

  79. Avatar photo
    Rachel Chia

    I got my puppy from Wag A Tail, and I am very pleased with the service and staff there. The store was very clean and smells really pleasant. Everyone was very helpful and was super nice answering all my questions. Staff were not pushy and gave very good advice which put me at ease. Their puppies are also not put up on display to prevent over-stimulation of the puppies. Lastly, they have a impeccable after sales team. Thank you Wag A Tail!

  80. Avatar photo
    Asher Mak

    Had an excellent experience dealing with the staff at Wag A Tail, especially Celest and Chloe. Kudos to them for their professionalism, friendliness and patience in answering questions on puppy care/ demonstration of puppy grooming steps.

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    mehwish rani

    A fantastic site to get a dog! I followed a few pet stores on Instagram, but I ultimately chose to purchase a pup from them. Was initially there to purchase a different breed, but everything was reserved. However, Rachel from the staff suggested a breed that had the same traits as what we were looking for. The staff was well-informed, non-intrusive, and genuinely enthusiastic. Best of all, they gave us plenty of time to get to know the puppy before we made a decision. Viewing is only permitted by appointment, and the store’s exterior and inside are both bright and spotless (which surprised me). It is great that they offer individual play pens where customers may sit and get to know the puppies they are interested in purchasing. last but not least

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    Zai Xiang

    Ive been to many petshops but by far wag a tail was able to offer the healthiest best looking puppy at a price beating other shops. Thank you sam for helping me through the process of getting my furkid

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    Nicholas Yeo

    Got my first dog from here and the staff were extremely patient in explaining everything to us. Would definitely come back if I’m getting a second dog!

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    Fang Yuen

    Amazing care, devotion, and service for the canines. They gave me a new puppy this week, and the entire experience was wonderful. We feel more comfortable caring for the dog in these early days because they were responsive on WhatsApp about how to take care of the dog and offered fantastic details throughout handover. Thanks a lot!

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    G. O Abra

    The whole environment was neat and clean. The staff was very friendly and knowledgeable about the pets. Josh is very helpful in choosing the right pet for your home.

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    Blank

    Got this amazing golden from them a month ago. Had been waiting 6 months this after the previous one which I had reserved was unable to be sold to us as the checkup showed that he will have hip problems in the future.

    They refunded the deposit on the spot and kept in touch with me till now! Thank you all for your patience and still remembering me haha!

    I’m so glad I waited! Top notch service, explanation even after post-purchase! Really recommended! Can always book an appointment to check it out, plus they just newly opened another store in AMK!

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    Tai Choy

    Amazing care, devotion, and service for the dogs. They gave me a new puppy this week, and the entire experience was wonderful. We feel more comfortable caring for the dog in these early days because they were responsive on WhatsApp about how to take care of the dog and offered fantastic details throughout handover. Thanks a lot!

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    Matthew Robinson

    Wag-a-tail is where I purchased my Shih Tzu two months ago. I like that we were able to interact with our preferred puppy and that the staff was open and truthful about his health, any existing medical conditions, and other relevant information. The staff will also thoroughly go through what to note and how to care for the pup after the sale. I had a great experience with them and this furbaby I got is so confident, with so much love to give our family.. he is my best purchase of the year.. however, because my pup was so young when I got him, I had to bring him for his third vaccine and booster shot myself. However, wag-a-tail reimbursed me for these 2 shots true to their words

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    daniel teo

    Got our first puppy from Wag A Tail. Definitely had an excellent experience throughout. They were patient with all our queries and guided us through the basics.

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    Brendon Ho

    The staff are very knowledgeable, especially Chloe, Meiqi and Rachel who provided me with lots of useful advice for a first time dog owner. I am very pleased with my experience at Wag A Tail.

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    Tai Choy

    genuine pet lovers run the place, no better hands to put my dog in for grooming! vibe there is always a great one!

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    Sebastian Lee

    Excellent response and service as a pet store. We received a lot of information to assist us deal with taking care of our new puppy, and the friendly and personable staff was able to respond to any of our questions. Definitely advisable!

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    Jesslyn

    Made our first puppy purchase at Wag a Tail and was happy to say that we were very pleased with their service. The staffs there were very patient and will follow up with your puppy conditions after you brought it home. The puppies there are all looking very pretty and well groomed. The living condition there is also quite clean. Very happy to have made this purchase! Highly recommended to go there if you are looking for one to keep!

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    Kenneth B Chan

    Truly impressive pet store, from tail to snout i was clearly aware of all happenings down to the fur and moist nose. The only pet store that provides detailed explanation of their puppies health as well as the food they give their pups are only top tier Australia imported raw diet. I am defintely coming back again as its been a pleasure just being in the presence of a brand that truly love their animals.

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    Junaid G

    When I saw their little poms on Instagram, I made a reservation to see them same day. The process was incredibly hassle-free and the response team responded promptly. My questions were patiently answered by the personnel, who provided me room to observe the puppies. The staff gave me extremely specific instructions on how to care for her on the day of collection. My dog had a difficult first week at home, so I texted for advise, and the kind staff promptly returned my call with advice. Really valued their advice and expertise. Highly advise them to anyone looking for adorable dogs that get excellent care.

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    Jasmine Naga Woroski

    This pet store chain is high standards and manages their staff and puppies with pride and professionalism. High flow of expat customers proves its safe and reliable! Very impressive settings and quality

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    Noor Ahmed Noor

    Had a wonderful interaction with the Wag A Tail crew, especially Celest and Chloe. They deserve praise for their expertise, politeness, and patience when responding to inquiries on puppy care and providing examples of puppy grooming techniques.

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    Aqil Aqil

    Thanks to all staff of Wag A Tail for assisting me in having the best pet for my house. (My Luck) The puppies are well trained. I can play with them and they don’t let me boring. And again thanks to all staff and owner.

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    Glenn Tay

    Made an appointment and enjoyed the viewing, staff was very transparent when informing me about the breed I was purchasing. They also made sure I knew how to take care after purchase. Finally gotten my dream puppy from wag a tail!Thanks To WAG TEAM!

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    Janice Li

    Great experience getting our chihuahua from them. Friendly and knowledgeable staff. Shop environment is pretty good too. Very recommend.

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    lester wong

    Great experience getting my corgi here , sales staff was not pushy, patient and explained details about the dog/ behavior even after sales service was good!!
    Thumbs up for them if you are getting a dog this is the place!

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    John jonas

    Devoted Dog owners! At wag a tail, I met Walter the small dachshund, who has become my best friend. Wag A Tail recommended a veterinarian who we continue to adore two years later and told me everything I needed to get ready for him at home. They are outstanding!

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    Jill Kwan

    Wag a tail staff are helpful and knowledgeable. I am very happy with their service & would highly reccomend them.

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    Richard Tan

    Wag A Tail provide a full detail of information even if you are not buying puppies from them. And if you really purchase from them, their after sales service is fantastic. A shop you shouldn’t miss if you are buying a pet.

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    Elissa Lim

    Bought this cutie pie of mine home from wag a tail! The service there is of tip top level! Especially the 2 staffs that assisted me on the purchase which I am sorry that I did not manage to catch the names! They are very willing to let u interact with the cutie pies and do not press u for the purchase which make everything very comfortable experience! The after sales service is very well done as well! They did respond to my queries even after office hours! Good job!

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    Keren Maya

    We are overjoyed when my husband surprised me with a doxie from wag A tail He is sociable, in excellent health, fearless, and feisty. The dogs in the store are in excellent health and happiness. They frequently checked up with us and recommended a fantastic veterinarian. With our new son, I could not be more delighted!

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    Carlos Carreon

    After we brought home our new pup, wag a tail have extended their valuable time and help to our queries on our pup’s health and well-being as we are first-time pet owner.

    They also provided us with many useful tips and guidance.

    We’re happy with our pup and the wonderful experience of having one.

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    Fern Yit Lim

    Great responsible pet shop in Singapore. Chloe and her team ensure we know the puppy before we commit to him.

    They also provide a lot of useful information for first time dog owners. Which helps ease both puppy and owners into the new lifestyle.

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    Rachel Kong

    A great place to get a pup! I have been following several pet shops on IG but eventually decided to get a pup from them. Was initially there to buy another breed but it was all reserved. However, the staff (Rachel) recommended a similar breed with same characteristics we were looking for. Staff was knowledgeable, not pushy, very enthusiastic and best part, they gave us more than enough time to bond with the pup, before we made a decision. Viewing is strictly by appointment, shop front nice and bright, shop interior and floor very clean (I didn’t expect that). They have individual play pens to allow buyers to sit inside to bond with the pups they are keen to buy which is helpful. Last but not least, when we collected our pup, they did the parvovirus test on her in front of us to ensure that she is healthy and well. Thanks Wag A Tail!

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    Jain Er

    I brought this adorable little thing home from Wag a Tail! The service is excellent there! Particularly the two staff members who helped me with the purchase—I’m sorry I didn’t get their names! The fact that they don’t pressure you into making a purchase and are extremely ready to let you engage with the cuteness makes the whole experience incredibly relaxing. Additionally, the post-purchase support is excellent! Even beyond business hours, they did answer my questions! Nice work!

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    anjan baxi

    Excellent professional advice & service when we wanted to bring in our first pet. Highly recommend

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    Samantha Tham

    The staff are very friendly and they really care and love all their puppies. Great after sales service too! As we are the first time pawrent, there’s alot of unexpected things that we didn’t anticipated even tho we thought we are ready for it. They reply fast through whatsapp, and even call us after their working hours. I will definitely recommend this to anyone who wish to have puppy. Thumbs up! 5 STARS!

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    Hoe Xiao

    The staff was helpful in explaining the correct care practises to us and was friendly. Even though we weren’t performing well at first, they helped us by texting us to clear any questions. We were presented with a tonne of helpful information about caring for puppies in Powerpoint slides.

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    Ashish Srivastava

    Very nice owner. Provided lots of information and helped with the puppy ownership process. Big thank you

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    Kuan Feng

    Amazing pet shop; from tail to snout, I was fully informed of everything going on, right down to the fur and wet nose. The only pet shop that offers thorough explanations of the health of their puppies as well as the food they feed them exclusively uses premium raw diet imported from Australia. It has been a pleasure just being in the company of a brand that genuinely loves their animals, so I will most definitely be returning.

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    Meng Mate (Cchms)

    Bought a puppy there and the staff was not only very patient, they even went above and beyond their call of duty and explained all the necessary of owning that new family member, including places of buy their necessities and their daily routine!

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    cloud

    Very professional. We observed our puppy having bloody stool and brought her to the vet. The lab test revealed that she was diagnosed of having Samonella in her gut. Pet shop offered to cover part of the medical expenses that included the lab tests and medication. Nice gesture.

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    Emmanuel Oh Eu-Gene

    Great service and response as a pet shop. Friendly and approachable staff were able to answer our queries, and we were given a lot of resources to help cope with taking care of our new puppy. Definitely recommended!

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    Michelle Mae

    They’re a wonderful bunch of people who handles a wonderful bunch of puppies. I especially love the service they provide afterwards. They even answered my questions even though its past their opening hours. Really appreciate it. Thank you so much!

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    Rebecca Lee

    Wag a tail had provided me with very good information about caring for my puppy, even send softcopy slides and a list of what to prepare beforehand. The staff were honest about my Sheltie’s patella luxation. All the puppies seem to be playful and eager to meet people. 3rd and booster vaccines are reimbursed as promised. Location wise too is great with walking dist from a bus stop. A very good and exciting first time experience for me!

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    Auglynnie Huang

    we bought our bichon frise pup from wag a tail. they have been responsive when approached and professional throughout the purchase process.

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    Mohammad Naeem

    Very healthy puppy

    they feed Puppy with pricey, high-quality raw food.

    Price is pretty affordable.

    puppy from breeder is carefully chosen

    They include the third and fourth shots in their package.

    The staff provides excellent customer service and is well-informed.

    Many thanks

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    crumple tiltskin

    Got our little Atom from them, very accomodating and helpful,, let our kids play with the puppy a few days before we can take him home. A vet clinic nearby is a big plus for immediate checkup. Thanks a lot 🙂

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    Anoushka Waravadekar

    Do you keep poodles and beagles really looking forward to adopt one from here…

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    Nicole SF

    The staff were awesome! And they replied really fast on WhatsApp! They were patient and kind! They update their Instagram regarding new puppies that come in really quickly. This is how I found my dog, mini Maltese, by scrolling through Instagram! Overall, it was a smooth process and the quality of the puppies are excellent ! Totally recommend wag a tail!

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    Ken Goh

    We were just there “taking a look” and ended up home with our furry little Bella. The staff there are warm and helpful, very knowledgeable. Will definitely recommend!

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    Dominique Quek

    Although they are situated in east, we stay all the way in the west, we got my puppy from wag a tail, unlike other pet shops they advised me to go for a vet check. They also give valid points and money saving tips. Our puppy is happy and healthy, we are happy to have found them.

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    Eve Huang

    Place was clean and neat.. because of Covid, appointment has to be made before viewing of the puppies… Got to learn of this place via their Instagram account.. Though the puppies are not the cheapest but felt that they checked conditions of the puppy well before selling them and after sell service was awesome!

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    W _

    Heard about wag a tail from many friends and families, and I got my very first puppy from them! It was unfortunate that my puppy was sick a few days later I bought it from them, but Wag a tail took my puppy back and even took him to a vet to have him nursed back to health and without any charges. Now my pup is healthy and very playful, and im very grateful to them for nursing back my pup. Would recommend 10/10 to friends and families!!

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    Brian Loy

    I had no regrets coming to this shop to find the perfect dog for myself. I would like to highlight their employees for their excellent service. Especially Sam who helped me tremendously and gave me service with a bright smile.

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    Mychelle Wong

    I recently got a beautiful blue Merle chihuahua from Wag A Tail and it’s been an awesome experience! Thanks to the wonderful team for assisting patiently about the care taking of puppies, application of license etc. puppy was already potty trained when I brought him home. (Lucky me!)
    I would definitely recommend anyone who’s looking for their first dog to pay them a visit. Super professional, very very clean space & puppies!

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    nah

    Thank you Mei Qi for helping me out with choosing my baby, Pudding! He has grown to be a little guy with a big, big attitude and a ferocious appetite Pudding was relatively healthy save for his loose kneecaps, which the vet told me was nothing to worry about. Wag A Tail also followed up with me after I brought him home and asked about Pudding’s conditions and answered all my questions. He’s my first dog so I had many questions, thank you for answering them so patiently. 5 ⭐ for service.

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    Terence Wang Shansi

    Thanks to them, we found our perfect 4-legged companion. Excellent service, provided all the necessary information for 1st time puppy owners like us. Highly recommended

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    Helene Garcia

    After our 13 year old mini schnauzer passed on, our family decided to get a new puppy of the same breed as we are familiar on its personality and caring. Finding the right pet shop is a crucial criteria. One that is trustworthy, reliable, easy to communicate, accommodating, knowledgeable about the different breeds of dogs.

    Wag-a-Tail. You won’t go wrong.

    We appreciate the after sale check, ensuring the pups well-being. We are very happy with our Li’l Nyx. She brings back joy after losing our beloved boy. Thanks to the Wag-a-Tail team!!!

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    Denny R

    Bought a french bulldog from Wag A Tail. Even though a rash wasn’t noticed before we brought him home, they compensated us for the check-up and treatment by a Vet. Will certainly recommend to my friends!

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    Benny Mao

    Just bought our toy poodle feom Wag A Tail. All the female staff are very friendly and knowledgeable. They answered all our enquiries patiently and gave a lot of useful tips. Thank you Wag A Tail! You guys are doing a great job in preparing the pwt owners to a good start fpr success.

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    Joe Clark

    Good service highly recommended

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    Andrea Soh

    Owner is kind and kind; I bought my puppy here as well. Reasonable cost and business is honest about the puppy’s characteristics

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    Irene Chua

    I used to have a shihtzu+maltese for 19years. Took me courage to get another puppy again. Happen to browse wag-a-tail instagram and start following and saw the cute maltese that look similar to my previous puppy.

    Wag-a-tail have always being very patience and helpful in all the enquires. Service is really excellence, sincere, trust worthy and not pushy at all.

    Am looking and choosing between a twin Maltese at first. Got hook to the little sister, sadly due to the premature puppy health issue it passed on before I got it home. I’m grateful for Wag-a-tail service. (They advise me all along to select the bigger sister since the little one have not being eat well.) I got a full refund immediately when it happened. Not just that, they offer to let me have the priority to have a look at the bigger sister on the day and give me sometime to consider if I’m keen before releasing to others. I’m touched by how thoughtful they are and all they have in mind is to make me comfortable and respect any decision I make.

    And yes I did got the bigger sister, am I’m super happy with my decision. And the service doesn’t just stop there. Wag-a-tail also provide excellence after sale service. Will text and concern if the puppy is doing and eating well. My this puppy is abit picky with food and just happened the food suddenly out of stocks in the whole Sg. I tried all kinds of food and she just wouldn’t eat. And wag-a-tail without hesitating, prepared a big pack of food for me to last for awhile before the stocks arrive with no cost. Really thankful for all the help and even replies on day to day enquires by text when needed to.

    A highly recommended place, not just about the service but also the dog breed too. (During my search for puppy, I had visited a number of pet shops and wag-a-tail do carry good grade and good looking puppies)

    To also thank all the staff, each individual are so helpful and friendly. Thankful for the great experience with wag-a-tail. A place I would definately recommend to any friends and family who is interested to get a puppy.

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    Ahmad Ali

    Bought a dachshund from wag a tail last week. owner was helpful and gave tips on how to handle the puppy.

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    Rachel Adams Lee

    Perfect for expats ! They are so lovely in explaining all the details and guiding us thru the process. They have a strict policy on appointments basis but it’s a good thing to prevent puppies from over tiring.

    We got our first puppy from wag a tail and really impressed with the after service as well as the quality. Really a class above the rest.

    Highly recommended !

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    Clare Seah

    How cute is my baby!! The Wag a tail team has been really helpful and really patient with the thousand and one questions I have as a new puppy owner. They’ve been really assuring and provided guidance when needed every step of the way, even months after puppy has gone home with us <3

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    Nikkie Gomez

    Puppies are cute for sure. They also seem healthy and happy. But their origins are unknown. The shop cannot and will not disclose details of where the puppies are from. Not even a photo of the parents. So there’s no way to know for sure where the puppies are from or if they’re really a breed the shop claims they are. You only have their “word” which you have no way of verifying. Also, I did a DNA test on my puppy, received different results than expected. So, if you’d like to be certain where your dog is from, I suggest going directly to the breeder.

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    Ma Din

    Exceptional service highly recommend..

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    Tahir Ali

    Awesome experience of having my dream pet. The owner and the whole team was patient and knowledgeable. They guided me on every step from buying to purchasing the pet. Thanks Wag A Tail team for this favour.

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    Ikram Khan

    Excellent experience! When I picked up my dog, the staff was very welcoming and gave me a thorough explanation of her health and how to care for her. Highest recommendation.

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    Yuhling Lee

    Wag A Tail provides fantastic customer service – the staff were really helpful and patient when answering our queries as first-time owners, even after we brought the puppy home they were prompt to reply our questions via WhatsApp. The place was very clean and the puppies are well cared for. They also provide reimbursement for the puppies’ 3rd/4th vaccinations and the process was quick and easy. Thank you!

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    Shiming Chang

    Got a goldendoodle from wag a tail. The staff there are both very friendly & knowledgeable. They also did a follow up to check on the puppy. Was also given a puppy handbook on how to take care of the puppy.

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    Hafiz Wahab

    The location was tidy and clean, but an appointment was required to view the puppies due to Covid. I found out about this place through their Instagram. Even though the puppies are not the most affordable, I thought that the conditions of the puppies were well evaluated before they were sold, and the after-sale care was fantastic!

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    Salish khan

    Team at WAG A TAIL is welcoming, responsible, and highly responsive. The shop’s exterior and the pups’ habitat are quite clean. You are permitted to form a bond with the puppy you are interested in viewing, which is strictly by appointment only. not a commercial gimmick. The staff is very educated about dogs and offers useful advice for raising the puppies. We recently purchased our adorable, healthy, and happy Chihuahua from Wag a Tail. When we pick up our pet to go home, a rotavirus health check was performed immediately and a fever was taken. excellent post-sale support as well. When we contacted them about our pooch after hours, they were incredibly accommodating. They truly want the puppies to be happy and at home with their parents. Very highly Advised.

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    Daphne Lee

    This shop puts more importance on the welfare of puppies than any other I have been to, such as;

    – no walk-in to view puppies, the pups are not put on display. Appointments need to be made, then the puppy is brought to the shop front and after that, sent back to rest
    – I made a down payment for a 2-month old Yorkshire girl, but was not allowed to bring her home, till 2 weeks later, to assure that the puppy is healthy and strong enough to go home
    – the puppy was fed premium raw diet while living in the shop

    The salesman probe for my experience with dogs and despite that I am not a first time dog owner, gave me a puppy handbook on how to prepare and care for the new puppy. During the 2 week wait period, the salesman sent regular updates on the puppy. Once, he informed that she ate lesser than usual, and suspected that she may have caught a cold from being in the air-con room. They will monitor her more closely and bring her to the vet, if required. If she is not well, I can only bring her home, after she recovered. Fortunately, the puppy was back to her old self the next day.

    The shop owner contacted me a few days after I brought the new puppy home to check on the puppy.

    The puppy was not due for her 3rd jab when I brought her home; the shop promised to pay the vet’s bill for this 3rd jab. True enough, after I sent them the bill, they transferred the payment immediately.

    My new Yorkie girl is thriving, healthy and rambunctious,

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    Fu Abdullah

    As first-time dog owners, we had a lot of questions, and the Wag A Tail staff was very patient and helpful in responding to them. Even after we had brought the puppy home, they were quick to respond to our questions via WhatsApp. The environment was spotless, and the puppies received excellent care. The third and fourth immunisations for the puppies are also covered, and the procedure was quick and simple. I’m grateful.

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    Kreviews stuff

    I saw their mini poms on ig and decided to make an appointment to view them on the day itself. The response team was quick to get back and it was a very fuss free experience. The staff gave me space to view the puppies and was patient to answer any questions I had. On the day of collection, the staff was very detailed in showing me how to care for her. It was a rough first week for my pup back home so I texted for advice and the kind staff called back to guide me. Really appreciated their guidance and experience. Highly recommend them to anyone looking for cute pups in great care.

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    Jo Edwards

    We were attended by Chloe while in store to pick up our puppy. We thought that it was just some simple feeding instructions then payment and go, but no.

    There was a nose to tail handover, the pet store went through every part of puppy, ie the eyes, nose, teeth, ears, skin etc it was rather impressive that they go through even the slightest of details, also prewarning us that puppy may suffer motion sickness on the way home. Awesome details and attention to the puppy, and great heads up.

    Me and my wife went to a few other pet stores, they were only interested in the take and go, they couldn’t answer much of the questions that we had. Thank you Chloe and your team. We are very happy with our puppy.

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    Florentine C. Adams

    High level responsibile pet boutique as they called to inform me the puppies were sold and not to make a wasted trip. They made an effort to understand my needs and my time schedule.

    I would highly recommend expats and people whom are ready for a pet to seek this brand wag a tail. They bring a new level of energy into the pet industry.
    Great for expats and new families like myself. Will come back again for appointment soon!

    Ms C. Adams

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    Carla Carlos

    Bought my pup from them and they did a constant follow up for the next few weeks making sure that the puppy is coping up well. …

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    NICK R.L

    Very Good Service! Wag A Tail are very helpful before and after getting my puppy. Not pushy for sales. They adviced, guided, followed up closely for few days, since it was my first puppy. Prompt reply if any queries, Excellent Service Staff with alot of patience. I did call up few other pet shops before but they seem unfriendly, only looking for sales. Anyone looking to have a lovely pet just call Wag A Tail !!! Highly recommended. They got cute healthy puppies in a clean well kept place. The puppy really fits into my family and such a joy having him. Thank You

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    Woon Shen

    Very patient, friendly and knowledgeable staff. A clean and welcoming pet shop and well looked after dogs. All checks and required documentation are done and they make sure you have everything you need and are then available for after sales care and advice if you need it. Thanks very much for introducing us to Beenz who is making ours a happier home ️

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    Saleem Khan

    The owner and the whole staff is very knowledgeable. They give you best suggestions according to your needs and demands. And have vast selection of puppies.

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    Jovi Don

    Good staff with exceedingly high level of service with many staff to serve you. Visited many pet shops and the only one with properly equipped veterinary staff. Hard to get an appointment unless via Instagram.

    My family is happy and proud to have the opportunity to purchase from the most well known brand on the island

    Side Note : they do not display dogs and but allow interaction only if u have appointment. Wag a tail is the Cream of the crop in the canine industry , hope they keep up the high standards as many businesses slack after reaching their prime

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    Arsala

    I strongly recommend Wag A Tail to all because I found this shop best place for buying a pet. The staff of the shop are knowledgeable and best guiders.

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    Erwin Leow

    The staff were friendly, helped explain to us proper caring procedures. Even when we werent doing well at the start they assisted us through text to clarify doubts. Powerpoint slides provided gave us plenty of useful information on puppy care

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    my z

    One of the best pet stores in Singapore

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    Andy Lee

    Patient and friendly owner, got my puppy here too. Reasonable price and shop is upfront on the details of the puppy.

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    Ismail Yi

    a place where our dogs are loved and cared for. Before we discovered them, we had a number of negative encounters. We have been using their services for years. Very highly advised

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    Ralph Michael Rodrigues (Ralphy)

    A wonderfull place to check out the beautiful pups they have on hand and every week more new pups are added so it is not a one time affair

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    Nichole Tan

    Got cute puppies and I believe of good breeds. After purchased service is good as staff will check on the puppy and can share advice with you. They do prompt reply if u have any queries. Overall I am satisfied with their service. Will recommend my friends if they intend to buy puppies

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    Ali Sin

    In terms of a pet store, excellent reaction and service. The helpful and polite staff was able to answer all of our questions, and we received a lot of information to help us deal with caring for our new puppy. Absolutely an excellent place!

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    Jasline Chong

    1st time having a puppy, frenchie. The staff are very friendly. Always get a prompt reply with my queries. Great experience with Wag a tail. …

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    Ashutosh Tiwari

    Very professional and good service. Puppies are healthy and in a happy environment. We got our puppy from here as well.

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    Syed Kazmi

    The staff is really kind and understanding of all of our demands. They are there to recommend what you need rather than promote a dog you don’t actually want, and there is absolutely no hard selling at all. It’s Singapore’s most welcoming pet store, and we had a good time there. Many thanks!

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    Brenda Lim

    Came here to view the miniature Schnauzers and made an appointment beforehand. The staff were sooooo friendly and informative. They also have a room for you to interact with the puppies and take photos w them. There was this staff called Mei Qi who was especially helpful and took the time to understand what we were looking for. Highly recommend this place!

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    Arsianne Sanjaya

    Amazing service, love and care for the doggos. I got a new pup from them this week and the whole process has been delightful. They were responsive on WhatsApp about how to take care of the dog, and shared great details during handover so we feel more confident about taking care of the dog in these early days. Thank you!!

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    Sherjeel Sherjeel Mughal

    Amazing! This is where our pet, who is the best puppy ever, is from.

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    Meng Choong

    I was very confused for being a new owner of the pet but the owner of the shop helped and guided me. And explained me all details of food and healthcare of my cat. Now am very happy and feeling lucky for having cat from here because on every step from buying to adopting the cat they guided me. Thanks Wag A Tail team and owner.

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    Jlee Lee

    THE BEST PLACE TO GET YOUR LOVELY PUPPY IN SINGAPORE! I am sure many will agree to their professional service & expert at Wag a Tail. We checked many others before we finally got our lovely Golden Retriever from Wag a Tail. Staff are very very competent with knowledge to handle a dog & customer and very considerate with care until the end we settle with our new family member. (How clean the shop is, windows/rooms…it says a lot to me) The process to get your dreamed puppy is so well organized by hands of Wag a Tail. The first night we had a problem with our dog, because we didn’t have much knowledge about dog and Wag a Tail gave us so much advice until late night. We couldn’t get the advice during circuit breaker, Wag a tail was responsible to get back to us after circuit breaker. It is not easy for ones who don’t have much knowledge about puppy where to go, it was me. We are so so so happy to refer Wag a Tail to anyone, in order to share our experience. Now we are so happy with our Golden Retriever every day!

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    Chew

    Wag A Tail is the cleanest pet shop I have been to and my first thought was that the shop smells very pleasant! At first, I wasn’t sure what breed will be suitable for my family as it was our first time getting a puppy. The staff there were really patient and shared with me with many tips and knowledge of different puppy breeds before I made my decision. I really appreciated that they were sincere and not pushy at all. The photo attached is my 15 months old chihuahua from Wag A Tail. I brought him to the vet recently for his yearly check and the vet mentioned that he is in good health!
    Thank you Wag A Tail! Highly recommend checking them out!

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    Yeoh Lo

    Fantastic experience; shown great patience and addressed our questions. Owner was really friendly and willing to share his experiences on handling the puppies, ensuring us that we as first time owner will be ok – gave us great confidence that after sales help will be given when required. And Ms. Owner was patient in showing us the puppies when we’re torn deciding which to choose – we didn’t feel pressure in choosing. Highly recommended to include them in your choices.

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    Jas Chua

    Superb place to get a pet. Reasonable pricing, both before and after sales service is excellent.

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    Rachal Meng

    We live all the way in the west, but they are located in the east. We purchased our puppy from Wag a Tail, and unlike other pet stores, they advised me to visit a veterinarian. They also offer sensible suggestions and ways to save money. We are grateful to have found them, and our puppy is content and healthy.

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    thecleancocompany

    I had gone through quite a few pet shops to find the right breed and many were OOS, but thankfully WAG A TAIL still had stocks. I was quite anxious as I was only left with a few OPTIONS so I whatsapped them and they were very quick to help me place a appointment for the viewing Very glad and thankful for their flexibility, service and promptness shop is very clean and very welled trained staff. Pups very healthy and we love the deal they gave us. Thank you to ladyboss for assistance. Please visit them

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    Adnan Malik

    As a novice dog owner, Chloe, Meiqi, and Rachel were exceptionally helpful because of their wealth of knowledge among the staff. With my experience at Wag A Tail, I’m quite happy.

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    Khor Bee

    I purchased my first puppy from Wag A Tail, and the personnel there was helpful and amiable. The veterinarian said that the puppy is also in excellent health. I’m grateful.

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    Azam Chudry

    Wag A Tail provided us with our first puppy. Without a doubt, the entire experience was fantastic. They answered all of our questions patiently and helped us with the fundamentals.

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    Jiang Lew

    Friendly crew, superb grooming skills, trustworthy team & overall great experience every time.

    Highly recommended!

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    SHERYL

    All their puppies are very well taken care of and nicely groomed.

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    Usman Usman

    The best pet shop in whole city. They provide excellent service and fair pricing. Also the pets are well trained. High recommendations!

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    Ling Zhu Quek

    Great service. Got our maltipoo from there and they answered all the queries i have.

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    Aiden White

    Make an appointment before coming here to see the small Schnauzers. The staff was incredibly welcoming and knowledgeable. They also offer a section where you may play with and take pictures of the puppies. Mei Qi, a member of the staff, was really helpful and took the time to comprehend what we were searching for. Very highly recommended!

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    Kreviews stuff

    I saw their mini poms on ig and decided to make an appointment to view them on the day itself. The response team was quick to get back and it was a very fuss free experience. The staff gave me space to view the puppies and was patient to answer any questions I had. On the day of collection, the staff was very detailed in showing me how to care for her. It was a rough first week for my pup back home so I texted for advice and the kind staff called back to guide me. Really appreciated their guidance and experience. Highly recommend them to anyone looking for cute pups in great care.

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    Daniela Michaely

    I love wag tail, both of my pats are from there and they are amazing. You can see that they take a very good care and have excellent service.

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    Kimberly Gonzalez

    Always have a wide selection of Treats and all the staff are very knowledgeable

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    Lo He

    excellent clientele service. They were very flexible and patient in responding to our questions even though we are novice dog owners. Additionally, they are very open about the health of the dog and any other problems. They are also quite responsible, offering a lot of assistance during the vet appointment and their post-service. There is no stench at all, the surroundings are spotless, and the staff is warm and welcoming. Highly advised for any potential owners.

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    Prash M

    Professional pet shop with clean and healthy puppies but quite expensive.

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    Jiang Lew

    There are no finer hands to groom my dog in than the true pet enthusiasts that manage the establishment. There is always a fantastic one, vibe!

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    Yin zebi

    I appreciate Mei Qi’s assistance in helping me choose Pudding as my child. Pudding was relatively healthy aside from his loose kneecaps, which the vet assured me was nothing to worry about. He has since grown into a little guy with a big, big attitude and a ferocious appetite. Wag A Tail also got in touch with me when I brought Pudding home, inquired about his health, and responded to all my inquiries. I appreciate you taking the time to carefully answer all of my questions as this is my first puppy. 5 for good service.

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    Agnes Leong

    Excellent service.The staffs are very helpful and friendly. They have shared a lot of tips on how to take care my Sheltie puppy which is very useful. Thank you!

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    Mychelle Wong

    I recently got a beautiful blue Merle chihuahua from Wag A Tail and it’s been an awesome experience! Thanks to the wonderful team for assisting patiently about the care taking of puppies, application of license etc. puppy was already potty trained when I brought him home. (Lucky me!)
    I would definitely recommend anyone who’s looking for their first dog to pay them a visit. Super professional, very very clean space & puppies!

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    rena raindrops

    Thank you for the all round service. Great service. As a first time buyer I had so much qns. Thank you for walking me through the process! Happy with my purchase …

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    Jeremy Erh

    Puppy very healthy

    they feed Puppy with buff raw very expensive and quality food

    Price very reasonable

    Puppy is careful selected from breeder

    They incl 3rd and 4th vaccine in their package

    Staff is very friendly in their serivce and knowledgeable

    Thank you

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    Lee Nh

    Wonderful service and great selection of super cute pups!

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    Ghulam Abbas

    Prices are good and the delivery is fast. Just wanted to highlight that they care for customers and their pets beyond the service they provide. My adored 17 year old cat passed away 3 weeks ago, if I ever have the courage to adopt again Wag a Tail will be my #1 choice.

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    Rasheed Kumbhar

    Wag A Tail have wide range of good breed pets. They have prompt replies and are very helpful. The whole staff is friendly and welcoming. They first clear your your all doubts and give answer of your all questions.

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    hina gull

    How adorable is my infant? I have a zillion questions as a new puppy owner, and the Wag a tail team has been incredibly helpful and patient with me. Even months after the puppy came home with us, they have always been reassuring and offered advice when necessary.

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    S How

    Got my cute shih tzu puppy from Wag A Tail. The staff was very nice that allowed my son to bond with the puppy before purchase. And my son fall in love with him instantly.

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    Zhu Nair

    Seen their advertisement on instagram and decided to visit this place. One of the staff members welcomed me and helped me a lot. I am really impressed by their behaviour towards costumers and very excited to visit this place again.

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    Jaye L

    Staff were helpful and knowledgeable puppies seem to be well cared for too. …

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    Cheney Chua

    Staff is really patient and understanding towards all our needs. Definitely no hard selling at all, and they are there to recommend you what you need instead of pushing your puppy you don’t really want. We enjoyed our experience, and it’s the most comfortable pet shop in Singapore. Thank you!

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    Kristy LP Ong

    Their after sales service is excellent! From time to time, they will check in with us on the wellbeing of our pup….kudos to a great team keep up the awesome std of customer service!!!

    Cheers!

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    K

    Super happy with the service provided by Wag a Tail! I was looking for a puppy for months and Im glad i found one via this shop. Very professional and made me feel confident about the whole process and health of the puppy. I love my puppy so much!!! Thank you

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    Amin Khan

    They had a small issue at first, but they resolved it quickly, with a honest attitude, and they also gave me a grooming service as payment for their apology. A trustworthy pet store with good customer service.

    The initial experience was a little uncomfortable, but they quickly fixed it without sidestepping their own issues. Josh has a positive outlook, offers honest apologies, and provided some complimentary groom services. You may be confident that the after-sales service will be decent or at least guaranteed.

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    Koh Wallace

    Very friendly folks they have at Wag A Tail. They are not the type that closes a deal and walk away, but instead they followed up quite closely with us for the next few days to see if the little guy is adapting well with us and if his health is fine.

    They have also shared with us knowledge on taking care of the little guy, things to do and not to do.

    Definitely would recommend Wag A Tail to people who are looking for a furry friend to be part of their family.

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    Talia Lim

    Got my cutest pom from Wag a Tail after 2 visits to see him. Staff there were helpful in giving advice about his temperament and how to manage a puppy. The staff & management went beyond to help out when my pup was unwell on the first 2 days, bringing him back to the store and their vet, getting him back on track and fully recovered to come home after another 5 days. Special thanks to Celeste for the regular updates – pics and vids to keep us informed throughout!

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