“Chloe Tan is a very friendly and engaging sales person. Enjoyable test drive V60. Great car!” or “Chloe is a great representative for Volvo – knowledgeable and kind. 11/10!” It is one of the few customer evaluation comments about Volvo Car Singapore. Let’s read more of this article on Thecityvisitor.com to find out if Volvo Car Singapore is quality.
Table of Contents
Introduction about Volvo Car Singapore
Here are some fundamental details regarding Volvo Car Singapore. In terms of Car dealer, it is generally believed that Volvo Car Singaporeis one of the best places to choose and trust. It is placed at 249 Alexandra Rd, Singapore. Whether you are looking for a place or a service related to Car dealer, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.
Background Info
- Phone: 64731488 (+65 64731488)
- Website: https://www.volvocars.com/sg
- Address: 249 Alexandra Rd, Singapore
Detailed information of Volvo Car Singapore
Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.
In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.
Operating hours
The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.
Here are the operating hours of Volvo Car Singapore.
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday: 8:30 AM to 6 PM.
Sunday: 11 AM to 6 PM.
Distance
Please check the information below to find out the distance and travel time from the center of Singapore to your destination.
| Distance | Taxi | Bus | Metro |
|---|---|---|---|
| 2.4 km | 2 minute | 3 minute | 2 minute |
How to contact Volvo Car Singapore?
If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Volvo Car Singapore via:
Phone number
You can reach Volvo Car Singapore at 64731488(+65 64731488). Use the hotline to contact them right away for the quickest help and resolution to your problems.
Website
You can contact Volvo Car Singapore via https://www.volvocars.com/sg. It will react rapidly and assist you with your concerns.
Address
You can directly come to 249 Alexandra Rd, Singapore if you have any questions or want to try to experience its services.
Volvo Car Singapore reviews
Volvo Car Singapore is among the best destinations of Car dealer in Singapore, and it merits your consideration.
Is Volvo Car Singapore good?
To determine whether Volvo Car Singapore is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:
“I was served by Chloe Tan who was cheerful and service oriented. She tried her best to know my needs and explained the possibilities and constraints. Very helpful and pleasant experience.”
“My service advisor SH Chua is very professional. Best of the few that were assigned to me over the years of owning a Volvo. Friendly and patient. 5-star rating for him.”
“Wonderful experience! Alwis Yeo (94508810) was our sales rep and he was outstanding. He is always contactable and patiently answered all our questions. Thank you for making the process so easy.”
“Excellent service and customer care. Makes the entire journey a pleasant experience! Would highly recommend Sales Consultant Ms. Karen Tan (96750048).”
“Thank you very much to Alwis Yeo for his wonderful service. A dedicated and competent sales staff. Really appreciate the good gestures and commitment showed.”
“Chloe Tan from Volvo Alexandra branch is professional and good salesmanship. She is knowlegeable and able to provide good and relevant recommendation to customers. Good job!!!”
“Chloe is a great representative for Volvo - knowledgeable and kind. 11/10!”
“Recently serviced xc40. Joseph attended to me. Great personality with excellent domain knowledge as he answered all my questions and addressed my concerns. Keep it up Joseph!”
It has won many reviews from customers on the website, including 219 feedbacks with an overall score of 4.8 out of five-star ratings. Out of those, 96% are positive reviews.
Thecityvisitor.com has provided all the essential information about Volvo Car Singapore, including address, operating hours, phone number, and feedback from customers.
If you feel services provided by Volvo Car Singapore are not good quality, what should you do?
If you have had an unsatisfactory experience in Volvo Car Singapore, you can leave a comment below and share your experience.
Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world.
I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys. 
Amazing service from Thomas highly recommended. Explained everything throughly and made sure the car was well taken care of.
Great service from Thomas. Friendly consultant and gave good advice to help me solve car battery issue and checked other aspects of my car thoroughly. Efficient service and overall a great experience.
My sales agent is Alwis Yeo, hp 94508810.
I must say I really love his service!
I just got my new Volvo S60 today. This is my third car from Volvo. If it’s not for Alwis, I don’t think I will continue to buy from Volvo.
Alwis has made the buying process easy and not hard sell.
From my past experiences, even after getting the car, he continues to support and reply to msgs within secs. His service is instant.
Prior to the purchase, he will make sure he answers to all my questions.
The new S60 is definitely an grade to my old car, with more functions, especially on the safety side.
Thank you, Volvo and Alwis too!
To begin with, my experience with Volvo Service Center wasn’t great until I met Thomas…
Great service provided by Thomas from Volvo Service Center. I am thankful to meet Thomas as he is passion at helping his client and know his product well.
I had 2 encounters with my car not too long ago.. I was stranded as I can’t start my car engine. Called the hotline, no one pick up… finally Thomas came to help.. he assist you arrange the tow truck and advice that I drive down to the service center so that he can get the technician to check on the battery.. I am thankful and took his advice.. got my battery changed. Happy!
The second encounter happened shortly after when I noticed that the car hood miss alignment and is not closing properly. Thomas was able to identify the issue quickly when I sent in my vehicle. Another awesome experience!
Thanks Thomas! You are awesome!!
Overall customer service, I think can be, and should be, improved!
Glad to be served by Service Consultant Joseph Tan for the past years at Volvo. Friendly, Professional and always put a listening ear to understand the symptoms. Very knowledgeable & quick to identify the problems. Like his frank advice; which are the must-repair; which can be deferred, etc. Thank you Joseph.
SE Thomas provided me invaluable help to solve my dash cam issue. He is responsive and genuinely helpful. Appreciate the fact that he initiated the invite for me to return the next day for a check of my car cam issue.
I was getting service at a 3rd party mechanic and realized that they might have charged me for unnecessary work, and decided to go back to Volvo for servicing when the same problem kept persisting. Thomas, the service consultant, was very helpful, professional and experienced. He was knowledgeable about the problem I was facing and also went out of his way to speed things up for me due to my previous appointments. Great service and very thankful for his help.
Starts providing light F&B now finally after 2.5 years..
Even though this was my first time engaging Thomas, the experience was excellent as he was very professional and was able to provide extremely sound and practical advice. Updates were also very prompt.
Recently serviced xc40. Joseph attended to me. Great personality with excellent domain knowledge as he answered all my questions and addressed my concerns. Keep it up Joseph!
Just got my XC60 a week ago. This is my 2nd XC60, the 1st was 8 years ago. Personally I feel that the performance, interior finishes and gadgets have been improved. Best of all, I got to meet a great sales person, Mr Alwis, who is more like an advisor rather than a sales to me. He understands our needs, then he guides us through our preferred model with details of what we are getting from this new model. Also got to thanks him for arranging the test drives for my girl and me. He also stays responsive to guide me through my questions after a few days of driving experiences. I would gladly recommend him if anyone wants to get a Volvo.
We were served by Alwis Yeo (94508810). My wife and I walked into the showroom while still in the early stage of our buying journey. Alwis is a consummate professional who served us patiently with a pleasant demeanour, knowledgeable about all vehicles in the showroom, and was able explain how Volvo cars stack up against their competitors. After our chat and test drive, we left the showroom as much more informed buyers. Many thanks to Alwis for his expertise and effort! We will definitely go back to him should we eventually decide on buying a Volvo. We also highly recommend approaching him if anyone would like to purchase Volvo cars or have any queries.
Happy with the service.
Great service by Thomas. Much appreciated.
Alwis Yeo . Impressive Salesman!
Whom i’m really appreciated and thankful to his excellence service provided.
I have recently purchased the new Volvo XC90B5RD and was served by him.
I am most impressed with his product knowledge, his presentation folder of all relevant cross referencing data, he has it all! His excellent service attitude, his patience to listen to my requests. I must commend on his overall commitment to service such that he has driven to meet me for administrative purposes on his own time in order to help me fulfil an earlier collection date. I would like to take this opportunity to commend his salesmanship and customer service skills. He is an outstanding salesperson whom I would recommend to future Volvo buyers. Once again, thank you for wonderful purchase experience
Pretty cars. Nice staff.
Thanks to Chloe for showing us the C40 and XC40, the experience was great! …
I have driven S60, S80 and XC60 for the past 12 years, I have been patronizing Volvo service centre since then. Service consultant Mr Doy has been attending to me for all my vehicles. He is knowledgeable and will do his utmost in fulfilling my request. He is a great consultant and I would rate him a straight 5 stars.
XC 40 MOMENTUM SUV
Love it!
25 years ago I was a service manager with Volvo, few days ago when I sent in a Volvo car to rectify Air-Con gas leaking. After collecting the car and paid $2k +++ the next day the car completely not cold and no more Freon Gas. I hope the management should look into the service quality and should not let this happened again. Thanks
Wish to commend Joseph Tan for an excellent job done on my XC60. Through the duration of the servicing and repairs, Joseph Tan has been very professional and helpful in his communication with me. Provided timely feedbacks on the repairs and always courteous in addressing my concerns. I would recommend Joseph Tan highly for any servicing to be done at Wearnes. Thanks Joseph for a job well done. Very professional in your customer service. Thanks, Mr Kelly Tan
Thank you very much to Alwis Yeo for his wonderful service. A dedicated and competent sales staff. Really appreciate the good gestures and commitment showed.
Always delighted to be here. Nice ambience.. good selection of beverages, snacks and pastries. Not forgetting the 5 Stars service from the crew!
I am Mark Ng, Optometrist of Optic Point retail optical shop. I provide primary eyecare service and prescription spectacles, dispensing glasses, contact lenses, sunglasses and myopia control from baby to kids.
I am with Volvo(Wearnes Automotive Pte Ltd) many years and love Volvo’s car performance. And with regular car servicing through the years but always have bad experience during car servicing until I met Mr Han Chun Hong and under his care for the past two years. Recalled Mr Han take initiative recover and settled during my car battery breakdown during half a year ago. And this time round during my normal car servicing , his professional advise and understand car owner feeling make me more comfortable.
I’m very happy with Mr Han that you cannot find elsewhere, it also Mr Han excellent service and friendly care with love.
Hence, I highly recommend Mr Han Chun Hong as your consultant to journey with you. If you looking for professional car care and who is responsible, responsive and more importantly, with the heart to really care with love that makes a difference, Han Chun Hong is the only one.
Best Wishes,
Mark Ng ( SMG6930K)
Optometrist( M.Sc Optom)
Optic Point
I’ve purchased the Volvo XC60 mild hybrid from Alwis Yeo recently. He is very responsive even after office hours, have a lot of patience and always clarify our doubts with detailed explanation from the start of our car hunting journey. I would highly recommend his service to my friends …
Nice and spacious showroom
Ms Catherine has been very professional during her engagements with me for my servicings and polestar tuning. She has provided me with good advice in all my queries and I really appreciate her support all along.
Just got the XC40 full electric. Wonderful car with excellent user interface and Google integration. Equally wonderful was the service provided by Volvo and Alwis Yeo, who made the entire sales process fast and totally hassle-free. Alwis was super responsive to all my queries and managed to arrange for an earlier than expected delivery slot despite a last minute change that could have resulted in delays.
Service is top notch but prices of service and spares are very high. Replacing brake pads and discs cost over a thousand dollars. Would have cost a fraction of this if changed at third party workshop but then it will void the warranty and free maintenance. Either way, customer is hung. Previous car covered everything but seems like they keep changing their policies. Need to read the fine print before you sign.
My service advisor SH Chua is very professional. Best of the few that were assigned to me over the years of owning a Volvo. Friendly and patient. 5-star rating for him.
Gorgeous showroom.
The showroom has a small play room for kids and free coffee for the adults.
I visited the Volvo service centre on 22/12/21 and was promptly attended to by service consultant Thomas.As usual, he was attentive, patient and prepared to attend to my additional service requests, even though it was not directly under his remit. Keep up the positive after sales service!
Mr Paramjit
Customer Service is good and professional. Excellent Car. Recommending Deanna if you are exploring Volvo car.
Chloe is a great representative for Volvo – knowledgeable and kind. 11/10!
Good customer service, nice showroom designed for families to visit
Very friendly staff.
Very professional, courteous and friendly. Thomas Tan, the service advisor was very knowledgeable helpful and professional.
Highly recommended and well service. Attn to Chloe
Always received great service from SC Joseph whenever I send my car in for servicing or repairs. He’s always prompt with replies when I have queries or request a booking through him. When there are problems found with the car, Joseph is detailed in explaining the parts which are in need of replacing and provided photos of the worn/damaged parts. He is also helpful in getting discounts for parts replacement.
All in all, very happy with the service rendered and will surely be back for future servicing/repair works.
Nice showroom, even the snacks provided were of good quality. Excellent service from the Sales Executive.
Go and see Serene Yin if you need a Volvo. You can get clear and useful advice from her.
Excellent service by Alwis Yeo (HP 94508810).
Alwis is fast & efficient and hassel free process.
In fact this is my 3rd Volvo getting from Alwis within 5 years. I am sure this will not be my last. VOLVO built very solid and safe car.
If you want to get a Volvo , I strongly recommend that you speak with Alwis. He is a honest gentleman.
Very helpful and informative
Very professional service. Every cost is upfront and transparent. Shout out to Thomas Tan who did a fantastic job constantly updating and advising on what to do …
My experience with service consultant, Thomas, was exceptional. His explanations were detailed and professional. A far cry from the previous service consultant I’ve met when I sent my car for the routine servicing.
Quick and efficient, don’t seem to overcharge for simple things…Like $3 tail light outages…Which is greatly appreciated
Excellence service response and courteous.
The most important aspect with Thomas is he does all the time on earth to hear out the customers. With the details received, he does a detailed review and then recommends the different options to resolve the issues and also follows up after the work is done
Chloe was great and very helpful.
Your service is prompt, the consultant is fast response and the quality of work is good
Very professional and efficient service. kudos!
Good service and friendly.
Mr Thomas is very knowledgeable and ever ready to help. Very good staff.
There are lots of car choices. And there are personal preferences. I was evaluating a few. I went to Volvo, to explore, inquire and test drive the XC40. While the car met all my needs, the service excelled all my expectations. I was greeted by Fabian, the sales personnel. Who was friendly, insightful, and knowledgeable. And helpful. Not pushy and wanted to know more about what my needs were. And his follow up was spot on.
Additional to the great service levels, the showroom was well laid out and spacious enough to enjoy the experience of viewing the cars without feeling too confined.
Great service, great experience to check out if Volvo is the car for you.
There was a female representative who was smiling and friendly, the rest of the sales people just gave a few glances and then left it to that representative to interact with customers. When I stood beside the counter to check out prices on a board, the staff just stood there quietly with a cold expression. I definitely had received better services in other premium brands’ showrooms.
Was there looking at the S90 and was serve by Mr Jimmy She. Service was excellent. Knowledge was good on all the cars. Give good advise and proposal. Kudos Jimmy.
Update: 11June21 Good customer recovery service provided by Volvo sales team special mention for Michael Loh’s level of service assuring us to provide a 2nd opportunity to try Volvo again. In the end, purchased an Xc40 to renew the relationship. Missing a star to full 5 stars is due to a looking for a renewed relationship with the servicing team as well.
Previous post: Feb 21 very disappointed after leaving a 4 star review previously 6 months ago. Perhaps i had a new staff Han for servicing, perhaps its the technical team behind which is also new? My 4 yr old S90, always regularly & recently serviced by volvo on 3rd Feb 21 had suddenly on 17th Feb 21 been unable to start engine frequently and even might suddenly stall totally while waiting at a traffic junction. Finding it amiss i took videos and went to place car at volvo one full day on 22nd Feb. Shocked & dumbfounded when volvo could say ‘nothing wrong can be found’ and therefore i was told to collect my car back.
23rd Feb today morning, my car was stalled again multiple times along various traffic junctions when i need to travel from jurong to Ubi where i engaged a 2nd opinion on my s90.
Fast forward, something is wrong BUT sad to say its not found out by professionals at Volvo. Very sad & disappointed for me being a once proud about Volvo customer.
6 months ago posting: On going 4th year being a volvo client. Regular servicing may not be the lowest but at least im assured things are done right; im happy with the overall experience. Hope the price tag could be lowered to make it a an even better reason for coming back. Also, during late phase 2 of circuit breaker is very much different for all the ‘ welcoming touches’.
Good service. Better than their neighbor next door.
Salesperson Richard Chua was patient and detailed in servicing us, his 30+yrs of service in Volvo shows through our car shopping experience with him.
Thomas was very helpful and detailed in all aspects of service!
Nice showroom
Clean and pleasant showroom.
Sales and Service team is top notch. Even after purchasing our Volvo, sales person Fabian Leong still helps out in arranging for servicing and promptly answering any questions. Service advisor Han Chun Hong keeps me updated on the status of our car every couple hours and tries to ensure we get our car on the same day. Impressive team !
Service Advisor Thomas is a patient and responsible advisor. He will make the effort to keep me updated on the repair status.
Bought my second volvo from Mr Alwis. Bought my first and second volvo, he is honest, reliable and very helpful. Thank you Alwis for yr great service, your superb experience made the car purchase experience positive that why i trade in my car for another volvo. Even aft my first purchase, he continue to help me with my enquiries or help for volvo anytime, that’s the reason i do not hesitate to purchase again from him. Thank you!
Thomas at Volvo servicings provided excellent assistance and updates/recommendations were given very promptly and comfortably!
The car saves lives, the showroom saves money cause got free coffee.
Thank you Mr.Han your prompt service was great.
Appreciated it.
Jian Hao provide a great and excellent service.
Volvo is a safe and reliable car. It is also the most powerfully car among the 2 litres car in the market
Excellent service provided by Thomas and his team. Car was sent in last minute and issues quickly resolved on the same day. Thank you!
Thank you Alton for your excellent service and guidance. This would be my 3rd purchase from him.
Very professional service standard and friendly staff from service centre and sales staff
good.
Too crowded on weekends.
Best to visit on weekdays.
Bought my first Volvo here! The place is spacious and when I bring my Volvo for servicing or repairs there is a nice area to sit and wait. Due to COVID restrictions, free food and beverage is no longer available but hopefully it may return. I always relax and watch the tv with the CNA news channel. The staff are polite and gracious. Once I wanted to purchase a toy from the sales counter but it was the sales lady was about to leave for her next appointment, she stayed back to process my order because it was the last day I could redeem my voucher. I’m very grateful to her.
I very much enjoyed my purchase at Volvo. Very friendly staff and welcoming atmosphere. Alwis helped me in very professional manner to proceed the purchase until car handover. The best sales consultant in town! Highly recommended!
I have driven my two Volvo for past 12 years. I have been sticking my service routines with Volvo Service Centre, especially delightful to be served by Doy Chan and his team.
Each time I visited, I received professional and friendly services. The handing over protocols are very assuring. The cozy waiting areas are conducive for me to carry out some work while waiting. The recommended repairs were assessed / recommended based on safety and necessity. The subsequent service works were always explained clearly and the downtime were within the committed time frame.
Last visit was just last week. Same superb experience and always happy to have Doy to meet personally to catch up on my Volvo driving experience. As always, Doy and team shared some good tips with me on how to upkeep my Volvo.
Doy, keep up the great job with your team! Thumbs up!
Excellent service and customer care. Makes the entire journey a pleasant experience! Would highly recommend Sales Consultant Ms. Karen Tan (96750048).
My car’s coolant pipe sprang a big leak, so i had it towed by Wearnes Volvo to their workshop. Old model pipe so none in stock locally, and replacement from Sweden took 2 weeks to arrive. Very painful wait since Xmas is a busy time. Thomas, my Volvo service consultant, was very helpful and responsive with update requests and advice during this period. Thanks!
Good customer service and service support
Fantastic service as usual Catherine Lee manage my car issue very well.
They have the best seat in their cars.
My S60 door locking mechanism had some issues , so I had to tow it in on a weekend. Thomas rang me right away on Monday itself , was courteous and listened up to me and explained to me on how he is able to get it rectified ASAP. Within 4 hours , all my 4 doors locking mechanism was changed. A very diligent and people oriented person , Thomas is. Keep up the good work & I appreciate it very much Thomas & Team Volvo.
great job
well done
Chloe Tan
Thomas Tan was very friendly and helpful. Very satisfied with the service.
Kudos to Alwis Yeo (94508810) for being so patient with our numerous questions and requests, as well as working tirelessly to ensure I get my new car before CNY! Car also came with several surprise gifts to make the ride even more enjoyable. If you’re thinking about getting a Volvo, look no further… look for Alwis!
Thanks Razel from After Sales.
He done a good job on rectifying the scratch area of side mirror of my new XC40, and redo the wiring of IU.
I slipped in the work in between my meeting during office hour. He is able to give quite accurate est. work duration which ease my arrangement.
Brought my Volvo in for aircon servicing and the team was able to do it for me so quickly and with such courteous service. Everything was explained in detail to me and they really made an effort to get me my car back nice and refreshed. Thanks Volvo!
Very nice waiting area with refreshments and pleasant staffs
Today is 17 June.I came to have a few tasks done on my car such as wheel alignment. Was attended to promptly by my service advisor Doy Chan despite his tight schedule. In my last extensive repair job in Mar 2022，the job was completed successfully too. Thumbs up to the quality of service standard. Thanks very much! …
Alwis is our salesperson and has always provided honest and reliable service. He is honest about prices and is willing to listen to what we needed so that advise us appropriately. For our previous 2013 S60, we had the pleasure of working with Joseph as our service agent. He was transparent and willing to answer the multiple queries that arose from time to time. The excellent service carried on to our new purchase of the 2020 S60 where were assigned Thomas as our service agent. He is helpful and explains the entire process. He also tries to make things convenient for us. Definitely a 5/5 for HR also
Thank you Thomas & Team. Very Professional in Service & Good Advice.
Thomas is very knowledgable of how to help me resolve the problem i encountered. He provides prompt and excellent service
Look up for Mr. Alwis Yeo @(+65) 9450 8810.
Why?
He’s the guy you want to talk to about the Volvo products and will give you a sense of security for product information and the financial breakdown.
He took the time to explain to me the breakdown of trading in my car now or when the COE expire later. Also run through the running costs like insurance, road tax, servicing and when warranty ends; what to expect! For a family man, this is important to me as every dollar counts.
Next we went for the test drive and I am so impressed at the price point with all the goodies on XC40 Recharge, we tested the following on the road safely. Adaptive Cruise Control, Lane Departure Warning and Lane Keeping Aid as well as Blindspot Information Systems. Right before we head back he demo the High Performance Sound System and Apple Carplay. O.M.G!!! It’s really a bargain! You must go for a test drive!!!
I’m definitely going to re-priotize my finances and working towards owning the XC40 Recharge, hopefully soon!!! In shaa Allah
Always receive impeccable service from Catherine@Volvo. She’s responsive and fast, always trying her best to accommodate my requests and helped me with my car. She’s detailed and would explain patiently for parts that require changes due to wear &tear etc. The technicians whom I had spoke to are also polite and attentive.
Service is very good and staff very courteous
A few days ago my XC90 R-design oil level was Low at 1/3 level.And My first thought ( always ) is to call my expert / advisor Mr. Joseph Tan from Alexandra service center for help and without any delay he advised me to bring my car there for him to do a full check.
True enough he and his team within a short span of time found the problem and rectified the leaks immediately. This impressed me very much and since 5 years ago when I first acquired this car I’ve been putting my trust on him bcos he is such a accommodating person with such an efficient attitude toward we customers. A big ( thank you ) to him.
We were served by Chloe Tan who despite the shortage of manpower was able to help us with our purchase. She was objective and able to provide reasonable advice to help us with our decision. Alice Goh was our first contact and helped to follow through to ensure we were well-served. Overall, we are satisfied with the service and happy with our purchase!
New showroom. One of the safest cars in the world!
The workshop team was very helpful and efficient .Han, the service consultant was very helpful every time we send our car to workshop.
Very professional and friendly. …
Had a very wonderful experience of purchasing a new Volvo V60cc from Alwis Yeo (94508810). My love for this car was made so much nicer when he provided me all the information and exciting details of the car. He showed me all the gadgets and functions of the car and I had a few test drives & was offered a very good deal before I really confirmed the purchase .
When collecting my new V60cc, Alwis helped me to run through all the features and functions of the car top down in great detail. Alwis is such a professional and provided nothing but good service.
Thanks Alwis for giving me a memorable Volvo experience.
Assisted by Mr Thomas Tan of Volvo. Impeccable service of the highest standard. Wonderful experience Will definitely return again. …
Spacious and easy to look at the cars. Complimentary coffee and snacks.
Have a place for art event to be held.
Competent cars usually underated
Excellent customer service!
Chloe Tan is a very friendly and engaging sales person. Enjoyable test drive V60. Great car!
William Teo is a great salesman, very patient and understands the customer requirements
Great experience at vovlo singapore with CSA Joseph and Jia Hao
They explained and provided a best solution for my vehicle s90.
sincerely appreciate your efficient and support!!
How much did Volvo S60 Costs?
Wonderful experience , I’m very pleased with the service provided. Service consultant Thomas did an excellent job. He is very knowledgeable, patient and helpful(5stars service) . Thank you Thomas!
Karen is very knowledgeable about all of the specifications of all of the models of Volvos. With over 26 years experience in selling and driving these cars, you could not ask for a better person to help you on your car purchase journey.
I was served by Chloe Tan who was cheerful and service oriented. She tried her best to know my needs and explained the possibilities and constraints. Very helpful and pleasant experience.
Excellent!!
Thank you, Doy Chan, for providing the high standard of service!
Mr Han always smile, Friendly n very responsive n always go extra mile to help.thanks
the service is excellent
I feel peace of mind to send my car to agent for routine servicing and also to solve encountered problems. I have confidence in their maintenance staff capability and workmanship. Service consultants (Thomas and others that I have met) are knowledgeable and courteous. Counter staff are friendly and polite too. It will be excellent if the maintenance cost are comparable with other popular agent’s Service Center.
Revised comment: Response time has become more acceptable, not fast because agents are probably very busy with many customers. Certain service consultants are still not very knowledgeable about the car though.
Wonderful experience! Alwis Yeo (94508810) was our sales rep and he was outstanding. He is always contactable and patiently answered all our questions. Thank you for making the process so easy.
Reasonable servicing although price can be pretty steep.
Very good service.
Had a very wonderful experience of purchasing a new Volvo V60cc from Alwis Yeo (94508810). My love for this car was made so much nicer when he provided me all the information and exciting details of the car. He showed me all the gadgets and functions of the car and I had a few test drives & was offered a very good deal before I really confirmed the purchase .
When collecting my new V60cc, Alwis helped me to run through all the features and functions of the car top down in great detail. Alwis is such a professional and provided nothing but good service.
Thanks Alwis for giving me a memorable Volvo experience.
Awesome experience with Fabian @ Wearnes (Volvo). With his very friendly, candid but professional advice, I was able to make up my mind on the XC40 I purchased from Wearnes last month. The purchase process was smooth and hassle-free.
Really enjoying my XC40 experience.. vroom…vroom!
Good experience.
Doy Chan was very professional and assisted me and my friend with our servicing request . He also shared with me new Volvo car features although not his job scope! Thankful to have him around to give sincere advice all these time. Thanks for everything .
Good service from Thomas Tan
Thomas was serving me and he is very attentive and prompt in responding questions. Very happy with the service received.
We were served by Alvis who is a very knowledgeable, diligent and detailed sales staff. He was quick to respond to our queries pertaining to the car that we had bought. He was particularly very helpful and I would recommend him if any of you has queries pertaining to Volvo cars.
A nice quiet warm show room
the snacks there are real good
A good place to view and test drive the latest range of Volvo cars.
It was a good experience getting the support from the team when I required the help from Wearnes Assist. The service consultant (Thomas) was very helpful, knowledgeable and responsive – timely update on status and also provided helpful suggestions to solve the problem. Glad to get the car back in tip top condition before the New Year. Thanks to the Thomas and the Team. Happy 2022!
I was served by Jolene Toh for the S60 model, she was very professional and knowledgeable about the vehicle. Not pushy nor rushing, she takes her time to explain the vehicle functions and features. Despite not getting this vehicle, I was very pleased with the service Jolene provided. Showroom is very well built as well.
Do reach out and contact her for an appointment. Jolene 94501126
Bought our first electric car from Alwis Yeo. Excellent service from him, for sure, I would recommend potential buyers to him!
Responsive and knowledgeable Serivice Consultant
Catherine lee service is excellent. Attended by her few rounds of my car servicing
She has excellent knowledge on her work . Keep it up Catherine. 6 stars or more stars for your hard work
Excellent service! I had a small battery problem with my Volvo and contacted my service consultant Mr Han Chun Hong. The service received was beyond expectations and I would like to thank Volvo in general and Mr Han in particular. I communicated via WhatsApp and there was an instant response (even after working hours) and he made arrangements to fix the problem immediately. When I dropped off the car, the service staff was very friendly and accommodating. During the repairs, Mr Han updated me regularly and informed me when the car was ready for collection. All in all, I am very satisfied with Volvo and the service they provide. Keep up the good work!
Very good service, I am glad that I took up Alwis Yeo, unsolicited follow-up to upgrade my XC90 to the latest model XC90. I am very happy with the new features and Alwis is so helpful with the financing numbers that I cannot refuse the offer. Great service and I am very happy with Volvo service and the car and I will continue to think of Volvo for my next car. Alwis continue to follow-up on help I need on the new features.
Very nice showroom!
Thomas Tan is a very friendly and helpful service consultant giving me very good advice for the maintainence of my car. I could always consult him on the phone whenever I have any queries on my car. He has very good technical knowledge and would provide me with valuable advice. I really appreciate his wonderful service. Highly Recommended
I could rely on Thomas’ experience and advice about how best to service my car. His professionalism shone through. He also highlighted a promo grooming service. I’m glad I took it up because the package is good value & my car looks new again! The groomer Mr Sabari is skilled and went the extra mile to deliver my car in a timely manner. The valet reminded me to insert my cash card and was very gracious. Thank you.
Wanted to give special thanks to Volvo Sales Alwis Yeo 94508810 for his attentiveness and trying his very best in our recent S90 purchase. It’s been a wonderful experience dealing with a experienced and knowledgeable sales consultant.
Thank you Volvo and Alwis, wonderful car wonderful sales personnel!
Booked my service appointment online and it was very smooth. Received 2 reminders on my appointment and that was thoughtful. The service consultant was Mr Thomas Tan and he was very polite and helpful. He explained what was was needed to be done and the cost involved. The estimated timing given to collect the car was accurate. Overall I had a good experience!
It has always been easy to arrange my regular service, before sending my car to the workshop, I normally consulted my concern with Thomas. He would arrange everything well before my turn and gave me practical and efficient suggestion that make the overall car-problem is such an easy feat!
First time here and was warmly welcome by Chloe. Chloe helped me understand how great a car Volvo is. Very satisfied with the experience.
Beautiful car showroom with a wide range of Volvo Cars
It is Wearne group who is the distributorship and covers the after sales services. They do an above average, even good job frequently. This lounge is for Volvo customers/owners who comes by for services. Nice place, functional and well equipped. Service personnel are approachable, knowledgeable and does their job well. The lounge is also part of volvo showroom.
Friendly staff. Excellent service team.
I am currently on my third Volvo. The first was the S60 followed by two XC60s. Whenever people ask why I am such a fan of Volvo, my answer is “The service is simply unbeatable!!’”. My family drives other German luxury brands and the service level (I send in the cars too) is nowhere near Volvo’s.
I have enjoyed my experiences with all my service consultants, but Doy remains my most trusted go-to person. He gives great advice – tells you what’s necessary, what’s optional, checks out all your concerns and also invests the time to get to know you as a customer. The service charges are always very reasonable. Just drop the car in, speak to him, Volvo will even provide a complimentary taxi ride where you need to go. It’s absolutely fuss-free. The coffee at the self-serve cafe is great too.
Everytime I collect my car from the service center (just did today), am always reminded “why Volvo?” – definitely the superb service!! Huge thank you to Doy and the team!
Volvo
Slow service. Service consultants quality average.
Thanks to Alwis Yeo for the assistance through the whole buying process. Alwis is professional and always available for clarifications and ready to extend his services even during outside regular working hours. In short, highly recommended.
V r effective services.
Kudos to Alwis Yeo (94508810) for being so patient with our numerous questions and requests, as well as working tirelessly to ensure I get my new car before CNY! Car also came with several surprise gifts to make the ride even more enjoyable. If you’re thinking about getting a Volvo, look no further… look for Alwis!
Finally owned Volvo which was my dream brand since teenage due to their technology, safety and comfort. Met Alwis Yeo hp 94508810 for the first time when I visited the showroom. He is one of the most professional car sales I have ever met. He is knowledgeable and very passionate in his job. Professional sales person but yet not pushy made me and my family feel welcoming and comfortable. He updated me with all the progress and all the details makes me very anxious of my new car. I highly recommend Alwis Yeo if your are going into Volvo showroom.
Great customer service from Chloe
A shoutout to Thomas and the team at Volvo for their consistently high service standards. Had an issue with my car yesterday which required me to contact Wearnes Roadside Assistance to arrange a tow to the service centre. Took only 45 mins for the tow truck to arrive, followed by an almost immediate investigation when the car was received by Thomas. Kudos to them for always working towards minimising the down time for their customers!
Executives are very helpful and patient..
Nice showroom!
Seems all 2020’s models have R features. Management car list has attractive price but no colour selection, almost all black.
Thank you to Alwis Yeo (94508810) for his good service. The car was delayed due to parts issue and later have to changed to a new model due to issue from the manufacturer. Despite all these, he has kept me informed once he gets new updates and helped to make sure I get my car at the earliest possible time.
The C40 is a new car and although he is still learning about the car, any questions I have, he helped me to get the correct answers immediately.
Alwis, thank you for answering all my questions
Thank you to Alwis Yeo (94508810) for his good service. The car was delayed due to parts issue and later have to changed to a new model due to issue from the manufacturer. Despite all these, he has kept me informed once he gets new updates …
We were serviced by Karen and my Volvo purchase was a breeze. The purchase journey started from the day we visited your showroom while we were warmly welcomed by Karen. She was so passionate about Volvo and she carries immense pride while explaining to us about the product XC60. She was brilliant while explaining the features of the car and at the same time giving me a live comparison with respect to the competition in the same segment. This made me make my decision much easier. We are here today to take delivery of my new car and again she made us feel so exciting offering whatever she promised in all facets.
Overall, a very good person and she is a real asset to the company. It was a fantastic experience
Had a great experience buying our first Volvo. Firstly the showroom is very welcoming, offering cosy seating for customers and their companions, esp when we have our kids with us. Secondly, we had the help of a professional, experienced and service oriented Mr Alwis serving us who managed to tilt our decision to buy a Volvo due to his sharing. His close follow up from the bidding process of the COE to the award of the COE and finally collection of the Volvo is commendable and we appreciate very much. Keep it up!
Nice showroom
Fast service. Service consultant Mr Thomas Tan was very helpful, attentive and knowledgeable.
the sales staff are professional and the vehicles are a compelling alternative to their german rivals
Had received an unexpected recall letter received from Volvo. Arrangement & coordination for the recall session was made simple & fuss free by Service Consultant – Joseph Tan.
Post-recall, a follow-up call was also performed to ensure the changes done was satisfactory.
Thumbs up on the hassle-free service & thank you!
This is our second Volvo car and no regrets getting it. We are very happy to have Doy handle our car. His service standard is excellent, very professional; he is also strong in his technical knowledge, able to explain any technical issues in layman’s terms . Not to mention he’s friendly and well-mannered. He’s definitely an asset to Volvo as service is crucial for repeat business and customer loyalty.
I came down to the Volvo showroom and was served by Alwis Yeo (94508810). He was highly professional in answering all my queries and provided superb service to me while not being pushy when I was still contemplating whether to purchase a Volvo.
During the handover, he was patient and explained all the features that he felt I should know competently.
I think you can tell from all prior reviews that his customer service skills are exemplary which I completely agree with after experiencing it myself.
I definitely recommend anyone interested in Volvo to approach him.
Nice touch to your experience when servicing your car
I have a very pleasant experience with Ryan for my Volvo Service. He took suggestion to help me touch my my volvo scratches, and when im on Malaysia road trip, he is prompt to reply on my enquiries and go the extra mile to assist you. Im grateful for his service excellence and prompt assistance. It gives me assurance to know my vehicle is in good hands! Thanks Ryan!!!!
Had regular maintenance done for my XC40 recently. Fantastic service by Jian Hao, Jessling and the mechanics. Much appreciated!
Best place ever !
Attentive & Professional Service Advisor – Mr Ryan !
Always have a listening ear and patience for my little baby Cecilia – my Volvo S60, whom is well taken care by Team Volvo since birth and its 5 years now and she still purrrrr like a kitten as of day one.
Thanks Team Volvo – Always there for me !
Had air-conditional problem on my S90. Called Thomas Tan on Saturday 19/2, was surprised and very pleased he pick up my call on his off day. He patiently listen to my problem and advise me to send car in on Monday. Sent in the car attended by Thomas Tan. Thomas was there to hear the problem and ensure me will be fixed soonest possible. He followed up with calls to update me the problem and progress of the repairs. I am extremely pleased with Thomas’s customer service and competence in handling the issue and resolve the problem in just a day. Thanks Thomas
Am a Volvo owner for the last 9 years. Very appreciative to Doy Chan.. always there assisting and make arrangement to my service.. even if it is a small enquiring.. . Do support him. ️ …
Thomas was patient and detailed in explaining the issues my car was facing. Friendly and reassuring.;)
Best service provided by Thomas Tan.. Thank you
Driving the S60 for the past 9 year and 10 month for NIE Director & VIP.
I have bought the 5th Volvo car from Fabian Leong i.e.1st time is Volvo S40, 2nd time is Volvo XC60, 3rd time is Volvo S60, 4th time is XC90 & currently is XC60, reasons for me to continue to purchase Volvo from him because of his excellent knowledges & services that include after sale services. I will continue purchase Volvo from him, in view he is the only sale person I trusted most about Volvo car. Regards, Clement Lee
Chloe Tan from Volvo Alexandra branch is professional and good salesmanship.
She is knowlegeable and able to provide good and relevant recommendation to customers.
Good job!!!
Friendly services. They will get a taxi to sent you back for free if you sent your car in for servicing. While waiting for your car, they will serve you drinks of your choice.
Car is amazing and the service by Chloe Tan is excellent …
Chloe has been an amazing assistance to us from the beginning, her help is very much appreciated.
Alwis has always been extremely helpful, going the extra mile, before and more importantly, even after the sale. He is definitely someone I trust and who will do the best for his customers.
Get free taxi ride after you send in your Volvo car for servicing
Fast and efficient always. They also ensure the car is checked and cleaned before returning. Volvo for life.
I’m always impressed by the excellent service rendered by Service Consultant Joseph each time I bring my car for servicing.
Joseph works hard to find the schedule & constantly keeps me updated on the progress of repairs or servicing with pictures & videos.
A highly-recommended Service Consultant who never fails to deliver top-notch service!
Not a large showroom but place is quite well presented suit to Volvo “middle class” status. Customer can feel free to roam around to look at the cars without someone stalking you around. Salespeople are more professional than some sales folks in some dealers who know nothing about what they’re selling.
Place to buy your Volvo
Thomas is a great guy. His experience & age matters a lot to me when comes to serving customers. He is good at his job as a Service Consultant and a great help. Really appreciate the help I gotten from Thomas.
It’s where one enjoy the worldwide Volvo standards.
Service Advisor Ryan very professional and I feel my car is always in good hands with him.
Service advisor Thomas was very patient and helpful. His follow up and replies are very prompt.
Chloe is very helpful in explaining the details of the car.
Very customer oriented.. Great coffee machine and croissant that taste great!!
Cosy, cordial, private and warmth with hospitality
Your service staff are extremely helpful and polite. Super task focused and attention to details. Booked my service apt online indicating repair work needed. Ms Catherine called 2 days before service apt to find out what issue I had with my car. Told her car warning indicating symbols lighted a few times. Directed me to send my car in for testing. She was extremely friendly and helpful.
Thomas Tan called me when I send in my car on apt date. Spoke to him about the car warning symbols coming on a couple of times. Informed me they will do a diagnostic test to identify the problem. Thomas kept me informed of every detail throughout the 2 days. Constant updates of faults and parts replacement was provided to me throughout the 2 days. Thomas was very helpful, provided valuable advice and very professional throughout the whole experience. Will be back for the next service surely.
Excellent service from Thomas. He gives good, practical advice and is responsive, responsible and thorough. From start to finish, I was confident I was dealing with a professional I could trust. When I needed a replacement car, he made all the necessary arrangements within five minutes (literally). Much appreciated, Thomas!
Great service from volvo n Thomas! Good to know more about technical information on the sevicing and also sound advice from the technicians. Great if volvo can throw in polishing at the end of the servicing too to make it perfect!
Just got our XC40 toda! Fantastic car n great sales experiences services by Mr Alwis. Extremely professional n pleasant guy to deal with. You deserve a 5 star rating from us. Sean & Felicia
Excellent service by Han! Highly recommended. Han is very professional and efficient! He is knowledgeable and friendly!! Thanks Han!
My sales agent Ann was superb, very professional and friendly, took all pains to explain to me features and attributes, even before I have shown intention to buy. Will wish to refer her more biz in future!
Edit (22 Jan 2023): After seeing so many 5-star reviews including mine, I’d like to chip in too. Fast forward to 2023, 5 years on, my S60 still works wonderfully well, very reliable machine that also has saved my family from many collisions (intellisafe) and it’s growing on me everyday. My Sales Consultant Ann Teo (92955567) has been keeping in touch, sending me greetings and deals which I’m appreciative of. During this period, service consultants such as Ryan and many others (some who unfortunately left like Kenneth, Lin Sern, Desmond etc) have also provided very good aftersale service. They were always professional and personable, especially Ryan. I’m almost approaching the 7-year itch, so hope Ann will offer me great deals again so I’ll never have to leave Volvo!
Good services from Volvo
Good
Had a great experience with Alwis Yeo at Volvo getting our first car in Sg.
Service received was top notch. I did not feel pressured at all to make a decision (other than the rising COE prices) with no ‘hard sell’ on options or more expensive models.
I appreciated the frank exchange we had with Alwis such that if we were looking for a flashy, aggressive driving vehicle, we probably would not be in the market for a Volvo. But if we were into comfort, sophistication and safety, this was it. I couldn’t agree more.
The test drive featured a good explanation of the key features of the vehicle.
There were consistent updates on the status of the vehicle and processing of paperwork. I had actually purchased a highly spec-ed management model which required a little bit of cosmetic work. This was done perfectly and it looked like I received a brand new car even though it had some miles on the clock.
There is value in the parallel import market but I defo feel that you get what you pay for from the dealership. Although price is not so flexible, I do think they Now I only hope the after sales is as good as the purchase experience!
I’m very pleased with Thomas for the service he provided. He is very patient and helpful.
Thank you Thomas.
Choong
Doy Chan is a great customer service staff at Volvo Singapore. We really appreciate his professionalism, patience and kindness over these years since we knew him when we had our first Volvo car over 10 years ago. Great Job, Doy!
I have just got my Volvo today and I am now the new proud owner of the brand new Volvo XC40B4 Plus .
Thanks to my Sales Consultant Mr Alwis Yeo (HP 94508810).
Alwis is fast, efficient and accurate. He is a knowledgeable Volvo Sales Consultant.
He has carried the Volvo brand well.
He has displayed tremendous confident with the product that he is selling, especially during the test drive, where he indeed impressed me with the safety features on the car, like the Adaptive Cruise Control with Pilot Assist, the Blind Spot System, the Google Assistant and more. Honestly, I was really impressed with his presantation and the car itself!
In fact, Alwis has been an influential factor in my purchase and I am convinced me that I have indeed made the right decision.
I have been to other showrooms including Audi, BMW, Merc and the Volvo experience through Alwis ranks the highest in my list.
With his engaging passion and assuring composure, it definitely puts him in a class above the rest.
Alwis deserves full compliments for his positive attitude in his work.
He is patience and he give his unbias honest advice about the XC40 aginst its competitors.
I will recommed anyone who would like to find out more about Volvo cars to Alwis .
Thank you Alwis for such a wonderful purchase experience with the Volvo.
I recently bought an XC60 T8 Recharge from Alwis Yeo (tel: 94508810). This is a review of my experience with Alwis and I will be objective about this (more about it later). I was initially two-minded between this car and another.
I have ridden in a Volvo before but never quite like the suspension especially in the back. Besides, Wearnes reputation for after sales has never been very good. The other brand is a car I know well, having previously owned a car from the same brand. However, Alwis persuaded me to give this Volvo a second chance and I was blown away by how much it has improved. It helped that Alwis was very patient with my many questions, some of it were rather unfair for him to answer but he nonetheless, gamefully tried to find answers to all my questions. His follow up was very good and even on his off day he would journey his way back to the showroom if you are there. As a salesman, you would expect him to be a little pushy but he was always respectful.
Where things could have been better are the level of communication between the front office and the workshop. At times, the two departments appear rather disjointed.
If you are considering a Volvo, give Alwis a call. You will be well served. No BS, just good old fashioned honest sales.
There is a kids play area and good croissants and cookies
Good service..
Service is excellent. I like Doy’s service as he listens to me attentively and answers all my questions to my satisfaction.
Thanks.
Nice place with nice cars