Review Visio Optical Spectacles Bukit Timah Holland, 43 Holland Dr, Singapore

Review Visio Optical  Spectacles Bukit Timah  Holland - Singapore 43 Holland Dr

“The owner of this place fixed the crane of my broken glasses in no time. I am very happy now that I have glasses that are comfortable to wear.” or “Very wide selection of spectacles Very suitable for Asian faces Highly recommended Very professional service” It is one of the few customer evaluation comments about Visio Optical Spectacles Bukit Timah Holland. Let’s read more of this article on Thecityvisitor.com to find out if Visio Optical Spectacles Bukit Timah Holland is quality.

Introduction about Visio Optical Spectacles Bukit Timah Holland

Here are some fundamental details regarding Visio Optical Spectacles Bukit Timah Holland. In terms of Optician, it is generally believed that Visio Optical Spectacles Bukit Timah Hollandis one of the best places to choose and trust. It is placed at 43 Holland Dr, #01-67, Singapore. Whether you are looking for a place or a service related to Optician, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 67760052 (+65 67760052)
  • Website: https://visiooptical.com/?utm_source=gmb&utm_medium=referral
  • Address: 43 Holland Dr, #01-67, Singapore
Images of Visio Optical Spectacles Bukit Timah Holland from stock collection and provided by customers

Detailed information of Visio Optical Spectacles Bukit Timah Holland

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Visio Optical Spectacles Bukit Timah Holland.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday: 9:30 AM to 8 PM.

Sunday: 10 AM to 6 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
1.12 km1 minute1 minute1 minute

How to contact Visio Optical Spectacles Bukit Timah Holland?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Visio Optical Spectacles Bukit Timah Holland via:

Phone number

You can reach Visio Optical Spectacles Bukit Timah Holland at 67760052(+65 67760052). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Visio Optical Spectacles Bukit Timah Holland via https://visiooptical.com/?utm_source=gmb&utm_medium=referral. It will react rapidly and assist you with your concerns.

Address

You can directly come to 43 Holland Dr, #01-67, Singapore if you have any questions or want to try to experience its services.

Visio Optical Spectacles Bukit Timah Holland reviews

Visio Optical Spectacles Bukit Timah Holland is among the best destinations of Optician in Singapore, and it merits your consideration.

Is Visio Optical Spectacles Bukit Timah Holland good?

To determine whether Visio Optical Spectacles Bukit Timah Holland is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“This is Apple of opticals. Excellent customer service and great craftsmanship enabled me to see more clearly with the new pair of glasses. Definitely will return for their services.”

“The owner of this place fixed the crane of my broken glasses in no time. I am very happy now that I have glasses that are comfortable to wear.”

“Very wide selection of spectacles Very suitable for Asian faces Highly recommended Very professional service”

“Wonderful experience from start to finish. Everyone was so kind, helpful, patient and professional. I love my new glasses and contacts! Will keep coming back and highly recommend % …”

“Their service is really good. I bought safety glasses and they had good variety. The sales representative Anne was really helpful. She understands your needs and suggests what’s the best for you.”

“My first time having my spectacle frame repaired at Visio… reasonable price, very clean and detailed workmanship by Stefan… overall a pleasant and happy experience. Many thanks!”

“Fast, friendly staff, have specs for big faced sizes, has quite a wide range of designs to choose from. can make appointments. Prices reasonable for normal spectacles with high degree. Recommended!”

“Thanks to Visio Optical and their staff who serve customer with patience. They have provided me a comfortable pair of spectacle. Excellent service and highly recommended.”

It has won many reviews from customers on the website, including 209 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 100% are positive reviews.

Thecityvisitor.com has provided all the essential information about Visio Optical Spectacles Bukit Timah Holland, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Visio Optical Spectacles Bukit Timah Holland are not good quality, what should you do?

If you have had an unsatisfactory experience in Visio Optical Spectacles Bukit Timah Holland, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Visio Optical Spectacles Bukit Timah Holland, 43 Holland Dr, Singapore

There is a total 209 reviews

5 / 5

100%

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  1. Avatar photo
    Sugandha Singh

    Their service is really good. I bought safety glasses and they had good variety.
    The sales representative Anne was really helpful. She understands your needs and suggests what’s the best for you.

  2. Avatar photo
    Tung Shou Pin

    My specs were rather messed up and other spectacles shops declined, saying that they couldnt reattach the nose pad, but Viso really came through and put the specs back together and I can’t even see the difference from before it broke! Great affordable rates too

  3. Avatar photo
    tan leong chew

    The services and help rendered is splendid! Will take the chance to recommend everyone to visit this spectacle shop n buy the products. The shop assistants are very helpful and take the efforts to address the underlying concerns.. can look for Ms Sumin if you need assistance.. Thank you so much, Ms Sumin and Visio Optical..

  4. Avatar photo
    Pepper Lee

    Very friendly staff, Lay Ting. She is very detailed and gave many good advises. Well done!! I came all the way from Sembawang to get this good service. Will definitely come again

  5. Avatar photo
    Satyabati Bhattacharyya

    Good variety of frames, of all kinds prices. Service is excellent. Staff is friendly and polite.

  6. Avatar photo
    Pauline Chua L G

    My 1st visit to the shop. Read about their reviews and decided to try them to have my Lafont plastic nose pad changed to a metal one. Mr Steven did a fantastic job and his workmanship was superb. He gave my spectacle a new leaf. Is so comfortable now. Kudos to him. I was also impressed with so many brands/selection of spectacle frames the shop carries. Good customer service too. Now, I know I can go to this humble spectacle shop at Holland Village called Visio Optical for my next new frame.

  7. Avatar photo
    Ong Chew Yan

    Fast, friendly staff, have specs for big faced sizes, has quite a wide range of designs to choose from. can make appointments. Prices reasonable for normal spectacles with high degree. Recommended!

  8. Avatar photo
    Peng Tang

    First time at this optical shop, very friendly staff who helped patiently with the selection of frame and provided thorough eyes examination. Gave objective views about frame. Good experience!

  9. Avatar photo
    Lee Chan Poon

    Very very well executed repaire job. Spect looks as new as b4. Save my favorite spect to the bin. Thank you very much. Staff are very friendly too.

  10. Avatar photo
    Nilohoo Loh

    Very interesting review of my eye sight compared to other shop.

    More in-depth analysis and explanations of eye conditions.

    Worth exploring and for those looking are sport prescriptions glasses with strap

  11. Avatar photo
    Ethan Seet

    Great experience with Lay Ting for a contact lens consultation. my fiance was trying out contact lenses for the first time. fortunately Lay Ting was extremely patient with her throughout the whole consultation despite taking more than one hour, struggling with the contact lens as a newbie

  12. Avatar photo
    Jeffisa Delaosia

    This is my first time I buy a glasses in Singapore since I am a foreigner. I came here because the store displays many glasses with many styles, brands, and colors. The one thing that I really like from this store is because they are very friendly and helpful, esp. Annie who helped me chose the glasses. Although the price is not in my budget, overall I satisfied with the whole experience. Will come back for sure.

  13. Avatar photo
    Andrew Lim

    A breath of fresh air from the usual places that only sell and want you to chuck your glasses. The service was very good and so was the quality of the repair. I don’t like to treat everything as a disposable and it’s great to have a go to for that reason .Would definitely recommend this place for repair or purchase.

  14. Avatar photo
    ANSEL CHONG

    I didn’t make any glasses here. Found on google that you can donate old glasses here and they will provide these glasses for people in need. Thumbs up for doing good. Staff here seems pretty friendly and professional.

  15. Avatar photo
    Mel

    First time visiting – got to know this place as it’s the only shop thats able to repair my broken spectacles frame.
    Reasonable prices and great service; Lay Ting was of great help answering all my queries.

    Very satisfied, looking forward to get the repaired specs.

  16. Avatar photo
    Koh Enyu

    Wide selection of spectacles and sunglasses available here! Su Min was very friendly and provided helpful recommendations. Would come back again

  17. Avatar photo
    Shin

    I replaced my lenses for my sunglasses and it was professionally great. I was very satisfied with their service and willing to mane a brand new business glades very soon.

  18. Avatar photo
    Madi Botak

    The frame hinge was dislodged a couple weeks ago. I brought it down to the shop to get it fix. Got to witness it and was fascinated at how professionally it was done with much care. Was very satisfied with the service rendered. Highly recommended for your optical needs.

  19. Avatar photo
    Kenneth Wong

    Lay Ting is very helpful and recommended a suitable spectacle for my face shape. She is attention to details and fantastic service. Will definitely be back!

  20. Avatar photo
    LM Wan

    Brought my favourite pair of titanium spectacles {with a broken temple piece} for repair at Visio. Am very satisfied with the workmanship quality. The price was reasonable. The service was prompt and the staff, pleasant. Keep up the good work Visio!

  21. Avatar photo
    Helen Yong

    Services at this Visio Optical is good. Staff Miss Sumin very attentive, helpful, polite and come with a sweet smile. I’m happy to be here and have come to the right optical shop. God bless her always.

  22. Avatar photo
    Ambrose Tham

    Lay Ting was extremely patient and took the time to explain the different types of progressive lenses and frames for my decision. Bonus point : you can use your CDC vouchers for the purchase too!

  23. Avatar photo
    portia toh

    big diverse range of frames and really helpful employees. they also sell products for glasses like sprays, and they play music in the background too, so generally really nice experience i had. would go back to look for more frames!

  24. Avatar photo
    ekocentryk

    Great service ! They managed to repair my broken Dita sunglasses when and they look like new ! So happy ! Highly recommend and will come back for sure

  25. Avatar photo
    Barney Lau

    I’m so glad and very happy that Visio Optical was able to repair my 3 old broken frameless glasses with closely matching bridges! Other optical shops I contacted were unable or unwilling to repair it for me. So happy!! Thanks Visio Optical!

  26. Avatar photo
    Cheyenne Chew

    Great customer service from Sumin of Visio Optical! (: Really comprehensive checkup, and even gave me the most suitable presciption for my new spectacle lenses. Will definitely come back again

  27. Avatar photo
    paul kevin cheong

    Visio Optical provides prompt and fuss-free service. The optician is very experienced and I am very happy with my glasses. The shop has an excellent selection of frames. Highly recommended!

  28. Avatar photo
    K L Loy

    Excellent service. Good value for eye glasses repairs.

  29. Avatar photo
    Chang LiT Hien

    Back to Visio optical again. This time round, had to fix my nose piece for my specs, and was served promptly. Didn’t had to pay a single cent too.

    The after sales service is important, and this is one of the main reason why I always return to this shop! Will definitely recommend this shop if u are in need of a pair of valuable and sturdy glasses.

  30. Avatar photo
    Wan Teh

    Fantastic girls especially Tee Su Min who patiently explains everything and checks my eyes. Was apprehensive as she is so young but she did a wonderful job. Love her!

  31. Avatar photo
    Titus Cheong

    Good price and fast service, high recommended. Got a worksafe safety glass with custom made degree lens.

  32. Avatar photo
    Kevin Teo

    Good service and easy to walk-in and out with what I needed. Went in on Saturday and got the prescription glasses ready on Monday.

  33. Avatar photo
    arvinda lubis

    Highly recommended. Great selection of products and excellent services; very patient and accommodating.

    I bought two glasses at Visio Optical. For the third visit, I came for my lenses adjustment. They remembered that I came before and even still remember my eyes condition back then. Hence the adjustment process is super quick and easy!

    Overall, a great experience with Visio Optical

  34. Avatar photo
    JC

    Very wide selection of spectacles Very suitable for Asian faces Highly recommended Very professional service

  35. Avatar photo
    Charmaine Peck

    Went to them to make my kids first pair of glasses, which was completed within a day. Very professional and helpful in helping us choose a suitable pair. I also really appreciated that they were patient w my kid and let her look around the shop/ try diff pairs (no “don’t touch”, “don’t break that” vibes). It made her v comfortable after quite abit of anxiety over spectacles. Very positive experience and will be back.

  36. Avatar photo
    Adrian Tan

    Been looking around to replace my Oakley Ducatti Transistor frames with no success. Came across Visio Optical website who offered repaint/recoat of Oakleys and decided to give it a try. What a gem of a find! Thanks to Stefan for a professional recoating job and touch up + prescription lens. Looks as good as new!

  37. Avatar photo
    Dhanesh kumar

    Went to three different shops where they said they couldn’t fix my glasses. Viso optical fixed it and even made it look brand new. Went above and beyond.

  38. Avatar photo
    Stella Gwee

    The shop carries wide range of spectacles, we are spoilt for choice. Furthermore, the optimetrist Lay Ting is very patient and polite. Make the experience very awesome! Highly recommended.

  39. Avatar photo
    Veronica Bella Arifin

    My lenses were detached from the frame. Looked up where to repair glasses in Singapore and Visio Optical came up. Satisfied with the repair service, quick with convenient delivery option, good as new

  40. Avatar photo
    Vaibhav Rajan

    Very good service! I have bought two pairs of glasses from here. Quality of the frames and lenses both are great.

  41. Avatar photo
    H D

    What can I say, this place is the best!!!! This is the only place in Singapore my family and I go to for all our optical needs and we will continue to do so as long as we are in Singapore.

    I had an emergency today with my glasses and the guy (sorry I don’t know your name) fixed it without a problem. He was a lifesaver! Thank you!!!

    Highly recommend this place!!!

  42. Avatar photo
    Sam Chau

    Excellent service, and beyond expected results with the painting and repair service!

  43. Avatar photo
    leah ang

    Highly recommend this place as they not only offer a wide selection of frames but also offers exceptional service. Mr Stefano was very professional, patient and gentle while doing the eye test for my son who has special needs. As we needed the specs urgently and do not live near the shop, he got the new glasses ready in 10 minutes after recommending a frame to us. The price was very reasonable and we were most impressed with Mr Stefano’s professionalism, service excellence and inclusivity. Thank you Mr Stefano for making our experience at your shop a very pleasant one!

  44. Avatar photo
    Jon C

    Awesome service !!! My Rayban was fixed where almost all shops could not get it fixed. John C.

  45. Avatar photo
    Neelakshi Agarwal

    The staff is very skilled and helpful. I have been going for my lenses for 2 years now and it has always been a very pleasant experience. I bought glasses for the first time from them. After collection we realised that my power had increased but they changed the number without charging me anything.
    Great place!

  46. Avatar photo
    Teresa Lai

    Excellent follow up even after having my glasses made last year. Not even charged ….

  47. Avatar photo
    Marianne Ng

    I didn’t catch their names but all of the staff (& boss) were super friendly & helpful! Broke my glasses frames & genuinely thought they were done for good, but they fixed it up within a week & gave it a new paint job too. Really affordable service & saves you the trouble of getting new glasses too. Thanks!

  48. Avatar photo
    Edmund Kok Hwee Goh

    Finally found my replacement frame that fits my decade old piece at this quaint neighbourhood shop, very friendly service & wide brand selection

  49. Avatar photo
    Adam Chee

    Returning customer. Great experience with Visio Optical thus far.

    Prices are very reasonable and service is excellent too – patient and really quick with their delivery times.

    Got to know them the first time for eyeglasses repairs. Came back the next time for making of new glasses.

    Highly recommended. Do drop-by as they have a huge variety and brands of glasses.

  50. Avatar photo
    Deceptive Preceptions

    I send my glasses for powder coating and I’m superb pleased with the outcome, it’s like a completely new pair of glasses. Thank you …

  51. Avatar photo
    Hashim Ahmad

    Sent for repair for broken hinges spec. Great workmanship. The spec were repaired clean and polish. The price was reasonable. Thank you so much Great job! …

  52. Avatar photo
    Sabine Kreuzer

    The team at Visio Optical is great at advising on suitable frames and lenses. The measurement process is very efficient and the choice of frames extensive and varied. Thanks a lot!

  53. Avatar photo
    Netty Halim

    My usual go-to for eyewear, year after year. Good range to select from, great service.

  54. Avatar photo
    Tommy Ng

    They are located in the heartlands of Buona Vista, travel using the green / yellow MRT line and alight at Buona Vista. Walk towards the direction of where the HDBs are, look for the shophouses and that’s where Visio Optical will be.

    I believe they’re the one stop solution to all your needs for your spectacles or sunglasses. Most of their services are very affordable, while some are priced higher but in return, you get professional and personalized services. I regard these should be the more important aspects when it comes to your beloved second pair of eyes. They do have quite an array of frames from all brands which you don’t usually find elsewhere.

    The obvious services they offer are creating your very own pair of spectacles but they do have exclusive services like personalized coloring for the frames of your glasses (which lasted very long after I have personally tried), repairing the damaged parts of your glasses and even replacement parts for most glasses. Whatever your glasses needs are, their retail staff and the friendly French boss will definitely be able to give advices while offering a viable solution.

  55. Avatar photo
    Siti Syahirah

    Sent my spec for a repair here. Fuss- free service here. Thank u!

  56. Avatar photo
    Shalu Choudhary

    Great shop. Very good services.

  57. Avatar photo
    Ahmad Rifa' ie

    Annie is very patient with me for being choosy and indecisive for my frames! But that is because the frames all look nice and difficult to choose!

  58. Avatar photo
    SLP SLP

    1st time brought my spectacles to the shop and served by Ms Lee Lay Ting. Good customer service and will consider to visit the shop again in future.

  59. Avatar photo
    mohamed bahari

    Great service. Friendly n helpful staff. Able to give advice

  60. Avatar photo
    Firah S.

    Awesome and reliable service! Staff were really friendly and helpful. Thank you for saving my glasses! I would recommend to anyone who needs to get their glasses fixed 🙂

  61. Avatar photo
    Hannah Seng

    Quick and easy replacement of my nosepiece which has fallen off. Professional service!

  62. Avatar photo
    pocholo soria

    The only place that was able to fix spring issue with my glasses. Thank you so much Steven! Reasonable price too.

  63. Avatar photo
    David Huang

    This is Apple of opticals. Excellent customer service and great craftsmanship enabled me to see more clearly with the new pair of glasses. Definitely will return for their services.

  64. Avatar photo
    Isabelle Lee

    The selection of glasses at Visio Optical is delightful. I easily pick a few each time i visit. In fact I have to control myself! I agree with most of the positive reviews. Definitely a place I would travel across Singapore for.

  65. Avatar photo
    Johnson Leo

    My first time having my spectacle frame repaired at Visio… reasonable price, very clean and detailed workmanship by Stefan… overall a pleasant and happy experience. Many thanks!

  66. Avatar photo
    MarcusinZermatt

    I sat on my glasses a few days ago the left hand part of the frame completely snapped off with the hinge still attached to it, the right hand part of the frame was severely bent. These were expensive Barton Perreira Japanese glasses that I had purchesed in US. I tracked down a local optician who also stocks that make they told me as I had expected that my glasses were beyond repair. Last night I found Visio Optical’s advertisment online & decided to pay them a call this afternoon. 50 mins bus ride from Clarke Quay but well worth it. The Italian owner was extremely helpful, he ascertained I had travelled some distance & that my time in Singapore was short he asked me to return 40 mins later. This gave me the oppotunity to check out the next door food hall & shopping area which was local & interesting. Upon my return I was delighted to discover he had made a first class repair. I have no idea how he did it but the glasses are as they were before I sat on them. S$45 was very reasonable for that result + he threw in a new hard case. Excellent service and one very satisfied customer. This optician can indeed do everything!

  67. Avatar photo
    K Fun Loh

    Great service – good value and quick turnaround with sms notifications – friendly pricing too

  68. Avatar photo
    Sandy Huang

    Did glasses for my dad and I must say I’m impressed. Quality and service is excellent. Special thanks to Liting who has been very kind and patient throughout, and she’s extremely knowledgeable. This is my new favourite place to get eyewear!

  69. Avatar photo
    Jillian Ng

    Damaged my spectacles with acetone. Thought it was beyond saving well guess not! They are amazing, managed to fixed it and made it look brand new. Was ready to collect on the same day as well. Thank you so much! Made my day!

  70. Avatar photo
    Veronica Jacob

    This is my second time returning to VO. I was served by Lay Ting, who served with politeness, patience and cheerfulness. She was helpful and patient with me in selection of frames. I didn’t feel hurried or pressurised. She was also very professional in eye-testing. Like the lovely service I received. Thank you LT.

  71. Avatar photo
    TC Hwan

    First time buy contact lens.Staff is friendly and patient.Good Service.Thanks!

  72. Avatar photo
    Kay Austin

    Excellent service and thorough eye examination. Wonderful range of frames for all budgets.

  73. Avatar photo
    Ishwar Dhanuka

    Great selection of frames and lenses. Very good service – highly recommend to check it out if you’re looking for a pair.

  74. Avatar photo
    Goh Kai Ling

    Had a frame with a broken spring hinge which can’t be repaired by most optical shops in singapore. Did a quick search online and managed to find them. Staff were friendly and did their best to accommodate to get my frame fixed quickly. Price is reasonable too. Noticed that they also have a wide range of frames available. Would highly recommend their services to anyone looking for new glasses or to get their glasses fixed!

  75. Avatar photo
    Adam Chee

    Returning customer. Great experience with Visio Optical thus far.

    Prices are very reasonable and service is excellent too – patient and really quick with their delivery times.

    Got to know them the first time for eyeglasses repairs. Came back the next time for making of new glasses.

    Highly recommended. Do drop-by as they have a huge variety and brands of glasses.

  76. Avatar photo
    Jack Ho

    Optometrist is very knowledgable in choice of lenses and did a good detailed test of my eyesight. Steady service.

  77. Avatar photo
    Amar Koul

    Sunglasses & spectacles repair done efficiently here. Fuss-free and effective and a big relief for me as I had not been able to find an optometrist to help with this. Highly recommended!

  78. Avatar photo
    Kok Liang Ie

    Excellent and professional service.
    Reasonable price and good quality products.
    Friendly and very patient staff .
    HIGHLY RECOMMENDED OPTICAL IN TOWN.

  79. Avatar photo
    Jun Jia Tan

    Staff is patient and nice. Explains the difference between the lens and frames. Returning customer due to good service

  80. Avatar photo
    Go Shaman

    opens on Sunday!
    they sell a few kinds of earhooks ($3).
    accepts credit cards, nets and grabpay.
    very reasonably price for a Sunday.

    clean professional white interior.
    only saw one staff, she was approachable, friendly and knowledgeable.
    she speaks fluent english.

  81. Avatar photo
    Marianne Teoh

    Great service and managed to find a pair of spectacles that fits really well. I forgot to get her name but the optician was really patient and detailed. Definitely a great experience with their wide range of glasses!

  82. Avatar photo
    Sara Stillman

    Wonderful experience from start to finish. Everyone was so kind, helpful, patient and professional. I love my new glasses and contacts! Will keep coming back and highly recommend % …

  83. Avatar photo
    X Bing

    Good service..the spectical repaired very well.

  84. Avatar photo
    Jeremy Lim

    1st time visiting this shop to get my specs welded. Great customer service provided by Lay Ting and will definitely be back again for my next purchase! …

  85. Avatar photo
    Saptenber Yap

    shumin was very professional n patient and guide me with my specs testing. I will be back again!

  86. Avatar photo
    teo be

    Miss Tee Sumin is excellent in finding the right frame to match my face! Also prescribed good lens for me. I am
    delighted to have Sumin as my optometrist at Visio Optical.

  87. Avatar photo
    Dharma Sadasivan

    The only place I come to for glasses and sunnies. They carry a lot of independent and mid-range frames including from Japanese companies. If you’re looking for luxury frames as far as I know they only carry Ray-Ban, Fendi and Hugo Boss, but you can buy other frames elsewhere and get the lenses here. High quality lenses from Zeiss and Hoya. A few years ago they also helped me re-paint a pair of titanium Porsche Design frames in which the original finish had begun to flake off. The new finish is perfect and extremely hardy. Great place and great people.

  88. Avatar photo
    zaili mohama din

    Staff helpful and recommend which spectacle to choose from and moreover assist us to redeem our CDC voucher..thank you so much.

  89. Avatar photo
    Han Chong

    Good service with friendly and helpful staff! Be sure to book an appointment first by calling the phone number listed online

  90. Avatar photo
    Jim Li

    Professional and efficient service for my glasses and daily contacts. Would recommend getting the Zeiss lenses as they don’t scratch nearly as easily as the alternatives! Takes only a few (3) days to get hold of them

  91. Avatar photo
    Abdul Hakim

    I would wish to give more than 5stars for excellent customer service and eye for details. I came to this store after reviewing the comments and I can say I was not disappointed. Thank You! And keep up the good work …

  92. Avatar photo
    KC

    My first glasses experience and the service here are really top notch. Kudos to the staff and boss there who had given me such a good experience.

    And the lens were made and ready within minutes waiting time at the shop. No need to come back to collect the spectacles.

    There is a $30 charge if the consultation and eye test were done and no purchases are made.. This was made clear from the beginning.. Which is a good practice..

    Highly recommended shop.

  93. Avatar photo
    Cindy Han

    Stefano is a very experienced optician and i’m very impressed with his repair service which i will strongly recommend to everyone else.

    I had a pair of Loewe frames (of high sentimental value) and 1 of the logo fell out from the right side of my frame. After emailing to Loewe Spain, delivered my specs to Loewe Singapore (paragon) for sending into Spain and much await, Loewe informed that were unable to find / locate a ‘spare part’ to infill the logo which has fallen off due to old age wear and tear. I tried searching and went to various opticians and discovered good reviews for Visio Optical so i decided to try them as my last resort. To my surprise, Stefano had a look at my frames and instead of proposing a metal infill (like all other opticians), he came up with an ingenious idea to remove one of the Loewe logo facing my inner scalp, to input at the side of the missing logo!! I was so impressed with the outcome. The repair work was awesome and my frames look good as new. Now, i can continue to enjoy and keep my Loewe frames, without anyone noticing a fallen / missing logo. See pictures for before/after pics. I will definitely continue to support Visio Optical and will recommend to all my friends and family!

    Thank you Stefano!! No amount of words can express my heartfelt gratitude. I got my Loewe glasses during my honeymoon in Spain and i was desperate to keep it in use. I am so glad to be able to use it now with confidence!!

  94. Avatar photo
    kris chew

    Outstanding customer service and value for money products. Had my spectacles done and the turnaround time was amazing. Definitely going to be a return customer.

  95. Avatar photo
    CK

    extensive variety of glasses. staff is friendly, patient and helpful in helping me select a frame that suits me

  96. Avatar photo
    LSC

    Customer service was excellent. The staff asked me to browse the spectacle frames first while she was attending to another customer. Then when I was served by another staff, it was a very pleasant and friendly interaction. Thumbs up!!!

  97. Avatar photo
    Evelyn Tanusaputra

    Been their old customer since 2012. Bought spectacles for myself and hubby and they always provide a great quality & high precision. Friendly staff and give clear explanation. Even when our spectacle is broken, they remembered it and fix it.

  98. Avatar photo
    Tapan

    Good job done on repainting my glasses. Very professsional

  99. Avatar photo
    M TT

    Thanks to Visio Optical and their staff who serve customer with patience. They have provided me a comfortable pair of spectacle. Excellent service and highly recommended.

  100. Avatar photo
    chewacarrot

    Visio Optical has spectacle repair services that other shops don’t offer. Great way to not waste working lens and frames! Thanks Visio Optical!

  101. Avatar photo
    Yam Wu

    Tee Sumin is very professional, patient and customer-oriented. Precious is also very polite. Strongly recommend their service!

  102. Avatar photo
    Ian Hawkins

    Great service. Very thorough eye test. Patient explanation and guidance of contact lense fitting for my 14 yr old daughter. Would highly recommend!

  103. Avatar photo
    CHUA MING XIU HCI

    I brought in a pair of spectacles which titanium frame had broke at the semi-rimless region. The shop which I had purchased the frames from claimed that it was not repairable. After a short period of inspection by the experienced employee, I paid for the express repair service for a reasonable $65. After two hours, I went and collect the frames which were repaired, and the repair site could only be seen if one looks clearly at it. The shop even helped me to repaint the parts of my frames which had corroded paint, and fixed the broken wire to hold the lenses. Extremely professional and committed to their crafts, highly recommended .

  104. Avatar photo
    Daisy Ryan

    My husband and I got both of our glasses here. We went as a walk-in clients without an appointment and we were being accommodated right away. The staff are warm and nice. The service is great.

  105. Avatar photo
    Marten Agren

    Fantastic service, friendly staff. Highly recommend this outlet!

  106. Avatar photo
    Zayne Ong Jun Yong

    The only shop in singapore that I found that can help me to completely repaint the entire frame at just a small cost while every other shop will just try to sell me another pair of new glasses. The female staff Annie is also very patient and friendly, really like her top notch service. Thanks Visio, will definitely come back to you next time if I want to make a new frame!

  107. Avatar photo
    Jem Han

    I’ve searched and been to many places to repair my broken Tom Ford glasses which I have a lot of sentimental value of. A big thank you to the people at Visio Optical! Especially to Maestro Steven for the seamless repair, it looks like new now!

  108. Avatar photo
    James Atkinson

    Very helpful, broad range and super staff.

    Would go out of my way to get glasses here in the future.

    Better than any store in a mall!

  109. Avatar photo
    Amanda Kiemas

    Totally had to re measure the power of my lenses and Visio Optical came reccomended. Very patient optometrist, took her time in making sure I was comfortable in experimenting the lenses power! Thank you so much as now I can see and read better!!

  110. Avatar photo
    Tommy Ng

    They are located in the heartlands of Buona Vista, travel using the green / yellow MRT line and alight at Buona Vista. Walk towards the direction of where the HDBs are, look for the shophouses and that’s where Visio Optical will be.

    I believe they’re the one stop solution to all your needs for your spectacles or sunglasses. Most of their services are very affordable, while some are priced higher but in return, you get professional and personalized services. I regard these should be the more important aspects when it comes to your beloved second pair of eyes. They do have quite an array of frames from all brands which you don’t usually find elsewhere.

    The obvious services they offer are creating your very own pair of spectacles but they do have exclusive services like personalized coloring for the frames of your glasses (which lasted very long after I have personally tried), repairing the damaged parts of your glasses and even replacement parts for most glasses. Whatever your glasses needs are, their retail staff and the friendly French boss will definitely be able to give advices while offering a viable solution.

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    Tay Chin Peng

    Got my metal glasses repainted at the shop. Very glad they have this service, and the results are good and what I expected. Took about a week, send in on Sunday collected on Saturday. The staffs are polite too.

  112. Avatar photo
    Willy Y.

    Converted 3 of my old frames to coloured sunglasses lens. They did a great job and recommended repainting one of my old frames as the paint was peeling. It looked great and they were very patient in advising and suggesting on what would be best for my needs. Highly recommended for those who would like to repair, or simply look for a shop for reliable service for Spectacles in the area.

  113. Avatar photo
    Nick Hung

    The service and attention to details are superb! Very fast delivery and everything is excellent.

  114. Avatar photo
    Ash

    I’m so very HAPPY I found this shop in SINGAPORE! My pair of Gold, metal framed Bally glasses, had a badly bent left arm, due to my careless usage. Fortunately, VISIO was able to fix it to perfection for an extremely reasonable price! I will definitely be back for prescription glasses when the need arises. Once again, please accept my sincerest thanks & appreciation for a job brilliantly done

  115. Avatar photo
    Angela Kim

    Second visit here to fix my boyfriend’s spectacles ️ Repair skills are definitely top notch. Service is relatively affordable as well! Will patronise …

  116. Avatar photo
    KK Chen

    1st visit and very happy my metal frame was repaired within a day with no visible signs of the break in the rim. Shop personnel was polite and took time to answer my queries about replacement frames. Will recommend to friends.

  117. Avatar photo
    SIMON LEE

    Very attentive staff. Great service. Strongly recommend. Will visit again. Thanks Simon

  118. Avatar photo
    P P

    Went to Visio Optical to repair my specs and get 1 new 1..as i went without appointment..the staff Sumin help me book on the spot and allow me to come into the shop..Sumin is a very patient, nice and friendly optometrist.. she patiently test out all the lens on my eyes and help me choose the colour nearest to my specs repaint…the boss had nicely done repaint of the specs..and specs now does not fall off so easy now…she even help me to tighten the screws of old specs i was wearing when i went for collection..very very good service and customer service! Definitely recomended!
    The other staff in the shops were also nice and friendly too! A very good optical shop with wonderful boss and staff!

  119. Avatar photo
    Mark Tan

    Lay Ting was very patient! A must-go to visit if making any spectacle…the best part is she does not hardsell but focus on yr needs …

  120. Avatar photo
    ng lip khiang

    Fast efficient helpful friendly.

    Repaired my broken spectacle arm which no one can do in Singapore.

  121. Avatar photo
    Daniel Muller

    I am not normally the type to leave a review, but in this instance I inherently must.

    I took a pair of Porsche Design spectacles to Stefano, where these glasses were only purchased approx 6months ago, and where despite the award winning design they have an obvious point of failure – the nanometer fixing on the in-mould mounted ball bearing hinge.

    It broke.

    Porsche refused to fix. The shop refused to fix it. The distributor refused to do anything. And then I was advised to go to Visio Optical by a friend – and it was the only answer to save the spectacles!

    Within minutes Stefano theorised the solution, and advised to wait for a next day call.

    I am beyond impressed at the precision of the repair, confused about how low the price was charged, and full of nothing but praise for the nonchant artisan effort .

    Honestly, if you don’t use this guy and this shop for all of your glasses repairs – your crazy.

    Thanks Stefano

  122. Avatar photo
    Phua Ho

    Visited Visio Optical on April 18, 2022, it’s my first visit. It’s a great experience for making a pair of glasses at Visio Optical. Lay Ting was helping me through out the whole process. She is very nice, soft spoken, very attentive and answering all my questions in a very professional way. Highly appreciated this great company with excellent customer service.

  123. Avatar photo
    Joel

    Very personable service. They managed to fix my ill fitting frames with adjustments and all is good now

  124. Avatar photo
    Lim Nurul Shafiqa

    Staff were very friendly and nice. Made sure our glasses were handled carefully and fitted us nicely.

  125. Avatar photo
    Feligood

    The service, quality, and craftsmanship deserve 5-stars! I’m so grateful to Visio Optical, the owner and all the staffs!

    When I first made custom lenses to replace my super old damaged glasses, the owner Stefano was so attentive. I was afraid that my eye doctor’s prescription could not be made properly because it was complicated (the prescription doesn’t match the actual degrees of my eyes). Thankfully Stefano himself cut the lenses and they are so comfortable to my eyes! The lens quality is impeccable (i use Synchrony).

    Then today in the morning, suddenly my frame (not the lens) broke down. I had no idea, and was a bit panic because i work a lot with my eyes (as a designer) and i don’t have good spare glasses. I’m so thankful that the staff and owner attended me with friendliness, I could come down immediately during after lunch. and within less than an hour, they replace my frame I didn’t know about the warranty, so i was ready to pay as long as i don’t have to buy new lenses (lens are so expensive) but turn out i didn’t have to pay for anything. Regardless of the presence of warranty, i’m grateful for the high quality services and lens.

    Thank you Visio Optica! Highly recommended, especially if need to customize lenses like me!

  126. Avatar photo
    Sharmistha Chatterjee

    It’s refreshing to find a shop where u can get ur sunglasses fixed. More so at a time when the convenient thing to do is use and throw. A couple of months ago Visio Optical fixed 2 of my designer sunglasses (Valentino and Givenchy) fixed. Did a fine job. Both the designer brands had told me nothing could be done. They are as good as new. Great service.

  127. Avatar photo
    kixx _

    Got my emergency driving pair, lens and frame done in under 20min, under $100! This even includes eye exam to verify my 4yr old prescription. No headaches nor break-in period; everything just looks tack sharp. I think I took longer to pick out my frame than to have it made. 5 stars.

  128. Avatar photo
    Melvin Jee

    Sent in my wife’s glasses for repair after I accidentally sat on it. Found this shop last minute via good Google review. WhatsApp to make an appointment and drop by few hours later, very responsive and accommodative.

    Was quoted $20 for the repair which I think is reasonable especially during this Circuit Breaker period. This Wizard here took approximately 10 minutes to repair the glasses using his special tools, end result turn out pretty darn well, wife very happy with the workmanship, I happy didn’t get murdered, everybody happy!

    Highly recommend this Wizard!

  129. Avatar photo
    Yellow Sapphire

    This is my first time visiting an optical shop as I do not wear glasses. My sunglasses broke so I went to purchase another pair. My previous pair cost me $400 from Takashimaya. The staff who attended to me was polite and professional. She attended to me promptly and selected several pairs for me to choose from. I decided to get my eyes tested here too as I was not too sure if I might require glasses I eventually ended up getting both a pair of sunglasses as well as reading glasses. My reading glasses was ready in 2 days. Fast and good service and inexpensive for 2 pairs of lovely glasses. Got my money’s worth. Overall, I am a very happy customer. Thank you.

  130. Avatar photo
    Losvin Low

    Been dealing with Stefano for years, glad that found this shop which able to do a lot of repair job with great workmanship. Excellent service, responsive, and highly recommended.

  131. Avatar photo
    Tim Zee

    Amazing … they fixed a broken pair of vintage glasses from the 1920s within one hour. The frame somehow broke and I needed it for sports, which they fixed in a timely manner. Thank you Visio and Steven!!! Highly recommend this optical shop!

  132. Avatar photo
    Lee Minjia

    Very detailed eye examination. The first trial pair of contact lenses they recommended did not suit me, but they provided a second pair from a different brand after another visit, which I ended up purchasing. Thank you!

  133. Avatar photo
    Ivy Goh

    Regular here. Staff are very patient and able to recommend suitable frames and lenses for us. Recommend to come! …

  134. Avatar photo
    Lyn C

    The right arm of my titanium frame spectacles had a crack and was about to break after only about 1+yrs. The original shop recommended buying an identical frame to transfer the lenses.
    Found Visio via Google search and decided to give it a try. WOW. So impressed with the fine repair and the fact that it can be done. I highly recommend Visio to anyone who wishes to repair their spectacles!

  135. Avatar photo
    CY Chua

    I went to Visio Optical to recoat my old glasses, which I had stopped wearing for many years as its frame’s paint had peeled significantly. Stefano did a great a job for a reasonable price and he gave the glasses a new lease of life!

    I’m particularly impressed by his attention to detail – the logo retained its original silver colour even though the entire frame was powder coated with the new paint.

  136. Avatar photo
    Shin Chuan Lin

    Fantastic service! Repaired my worn Oakley Tincup frame here when the original welds failed and I could not find a replacement on short notice. The weld repair is neat and the frame had a fresh paint coat that now gives it a new lease of life. Small things like replacing new hinge screws and nose pieces show great attention to detail. Rates are very reasonable too. 2 thumbs up!!

  137. Avatar photo
    Max Theobald

    Professional service, wide selection of unusual, high quality spectacles.

  138. Avatar photo
    David Hammerath

    Top notch service – very professional, friendly and super helpful. I would give them a 10-star review if I could.

    Little backstory: My Dior glasses, which is a treasured gift, had a broken hinge. It got fixed in the local optician store I’d bought it from once before but it broke the second time and that store said my glasses were gone for good. Several other stores also gave the same verdict, so I know the damage was significantly bad, if not irreversible (not to mention my partner gave another attempt to fix it with superglue, which is an additional big big yike as we found out a little too late). Before our short vacation trip to Singapore, we got a fast response for standard quote via email and a statement that the fix “should be possible”, which already gave us hope for the glasses. The process in the store was quite smooth & simple, we asked for express in-day service but it wasn’t possible as they said they would need time on this – which was to be expected considering the bad state of the frame.

    To our (pleasant, though no less shocking) surprise, Visio contacted us a few hours later to come pick the glasses! They affirmed that they did their best to prioritize our order since we had limited time in Singapore, without charging more than what they had already quoted for standard repair.

    We are so appreciative of Visio’s service, they truly care for their customers. And true to their words, they really work magic and achieve the impossible on glasses. My “irreversibly damaged” frame came back to me as good as new. Thank you so much again Visio Optical!

  139. Avatar photo
    Carol Padiernos

    It’s my 1st time visiting here and their service is absolutely superb as they go an extra mile to help rush it on the spot for my spectacles nose bridge attachment and 4 pairs sunglasses lenses to be change and repair…so how cool is that. This optical shop is highly recommendable, Ms Sumin the lady who served me was really accommodating and patiently waiting as I keep on changing my mind on the choices of lenses to use.

    As for Mr Steven the Specs Technician is very knowledgeable with his craft that he gives honest feedback whether it is feasible to change/fix the lenses or not. Best of all the is the value of money, workmanship & service is second to none. Can’t wait to tell my friends and husband that all their branded specs & sports glasses can now be restored good as new. So what are you waiting for come check out this place, everything under one roof for all the optical services that you need.

  140. Avatar photo
    Hok Lee

    Stepped on my new glasses and it looked like it was ready for the graveyard already. Walked in on a weekday night and they graciously repaired it back to mint condition. More importantly with great care and service. Would highly recommend to anyone in the Buona Vista area for new specs or repairs!!

  141. Avatar photo
    Wendy Lee

    Optical shop has wide range of specs frames.
    Optometrist is very professional, good service rendered …

  142. Avatar photo
    HB JR

    Their service is efficient and very personalised. Thanks very much. My 2nd time here. Won’t be the last.

  143. Avatar photo
    Daniel Wong

    Fast, reasonably priced, friendly and great workmanship!

    Had this pair of lindberg horns for 6 years, very much sentimental in value to me. Broke the right hinge so brought it back to where I bought it to have it repaired but to my disappointment, lindberg parent company is not able to have it fixed.

    Went online and found Visio Optical. WhatsApp them and they replied within hours with quote. Sent down and was fixed in couple of days! Collected it this morning from Steven, pleasant and friendly, had a nice conversation with him. Brought in my other frameless to be repaired too! Thanks Visio, Steven for giving my lindberg a second lease of life!

  144. Avatar photo
    Andrzej Surzyn

    Absolutely amazing work, the spectacles acetate frame was completely oxidised and grey, after the service it looks brand new. I have been trying to find someone who could repair my spectacles for the last two years across UK and Singapore, finally found this outstanding shop. Very fast and inexpensive as well. Strongly recommended!

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    Chuen-Howe Gooi

    Excellent service. Sumin in particular was very helpful in selecting the right pair of glasses. Would come again for future purchases.

  146. Avatar photo
    ML

    Was impressed by the excellent and professional service, alongside the patience and thoroughness of the staff there. In particular, Lay Ting took the time to explain the specifications of various lenses, and was very meticulous with the eye exam. Visio also has quite a nice range of frames available. Thanks again!

  147. Avatar photo
    Brajesh Singh

    Excellent service.. apparently only place in Singapore which can repair broken glasses at reasonable price.keep it up!

  148. Avatar photo
    Yulin Lam

    I am a returning customer.
    Very professional service. The eye check was detailed and I am very happy with my new glasses.

  149. Avatar photo
    ST Choong

    1 of the best, if not the best optical shop on this island. Reliable friendly service, no hard sell, strive to find the most appropriate and value for money optical solution be it the frame or/and lens for the customer. Great after-sale services too. The shop recently fixed the frame of my favourite pair of spectacles i bot from them 6 yrs ago – took > 30 mins to fix. And cleaned the frame and lens too. Now good as new!

  150. Avatar photo
    May Chan

    First time visit to this shop and was recommended by friend. The optometrist lady, Sumin, was very patient and helpful in helping with my frame selection and eye testing. Planning to come back to repaint my old specs.

  151. Avatar photo
    Melvina Koo

    Thank you for the utmost patience and understanding in supporting me to choose the best frames and lenses for my daily work that fits many occasions that I wear for almost 24/7. They carry a wide range of updated and trendy designer frames for serious and avid spectacle wearers. Thank you very much, Lay Ting. Will be on top of my list for my next pair of frames and lenses instead of travelling to downtown.

  152. Avatar photo
    Christine Heng

    Good service. My second visit to the shop. Highly recommends.

  153. Avatar photo
    Juan Alcasabas

    Great optical shop. Service was good and efficient.

  154. Avatar photo
    Shona C

    Needed a quick adjustment of the frame as it was slightly out of shape/bent. Had specs nearly all my life and it’s the first time I’ve ever had my specs ‘bent’ back and charged $10.

    I’ve never even been charged a single Cent walking into other specs shops to do this (whether heartlands or in town), even though I didn’t buy my glasses from them. Ever.

    So this was very surprising and I’ve kept the receipt till now. It was my first time visiting and it makes me think everything here is more expensive than elsewhere. The short interaction wasn’t very comfortable or friendly either. It was 1-2mins.

    I let it go because it was early 2021 and I thought maybe the business was struggling with Covid… but still…. it just felt wrong. Like they were taking advantage of the situation because they knew I wasn’t going to say, “oh no, I’ll bend the spectacles back on my own then.” After all, I did ‘travel’ to their shop to get it fixed before the shop closed.

  155. Avatar photo
    Arlindo Cassoma

    Great customer care service. I got my pair of glasses about a year ago from Visio Optical at Holland. Recently I mishandled it and broke the frame (temples). Sent an email to Stefano about it and he requested to pass by. Within 2 minutes I was given a brand new pair of glasses. Was very happy with the assistance provided. Molto bene e buon lavoro Stefano.

  156. Avatar photo
    Dain Kim

    Got my glasses and contact lenses re-done and the staff could not have been more friendly and professional. Really appreciate the attention to detail. They are very helpful throughout every step of the process and pricing is also quite reasonable considering the quality.

    Unfortunately there is one man (manager maybe? sounded Italian? not sure) who was just so unfathomably rude and demanded to see a receipt when I arrived to pick up my glasses, then proceeded to complain about how on earth could I not bring the receipt. Thankfully the staff is amazing but please avoid the white guy (dude check your manners). Definitely coming back here as everyone/everything else is amazing.

    Edit: most of the negative reviews are about this owner/manager.Second reminder to check your manners.

  157. Avatar photo
    RayMonD Teo

    Friendly and efficient. Price friendly and quick to make a brand new pair of specs

  158. Avatar photo
    Charlotte Chen

    The store owner (I assume?) is the one who picked up the phone call. He sounds a bit cold but the service was fine.

    The optometrist is very skilful and meticulous (the lady)

    Contact lens consultation charges $60 and includes trial pairs of contact lens

    Will update again when I receive the trial pairs

  159. Avatar photo
    Joanna Teow

    We have a pleasant experience having our glasses prescribed by Annie. She has been very attentive to our needs and answers our questions with patience

  160. Avatar photo
    Aaron Loh

    Super patient, helpful and accommodating staff. My old glasses frame snapped while I was in the shop and they helped to do a quick repair so I could drive home. Thanks so much for the help!

  161. Avatar photo
    Charles S

    Did a fantastic job replacing lenses for my ic Berlin frame. This shop does quality work and it shows. Highly recommended

  162. Avatar photo
    Arin Choo

    My family has been client for this place for many years. We will take turn to come whenever we need eyecheck or new pairs of glasses. Love the service and accuracy of eyecheck and focal point making wearing of glasses comfortable. Ranges of frames, though we only go for economical ones. …

  163. Avatar photo
    Fel I

    Look no further!!! This shop can do anything you need related to glasses. I wasted my time in other shops. No need leh to waste yours! They can do anything and everything. They gave me eye test, and replaced custom sunglasses frame & lense with reading lense. And for 2 glasses! All at reasonable price. Thank you from the bottom of my heart, Visio Optical.

  164. Avatar photo
    Vasuki Ravi

    Sumin is very helpful in assisting and choosing eye wear as I dnt hv any past glasses made.

  165. Avatar photo
    Kaori Furuya Kimura

    The owner of this place fixed the crane of my broken glasses in no time. I am very happy now that I have glasses that are comfortable to wear.

  166. Avatar photo
    Lim Ting Fei

    Thank you Sumin for your excellent service! Friendly and great place to get great service

  167. Avatar photo
    Jaga M

    My second time coming here..
    Thank you Ms.Shu..
    For in detail eye check up and suggestions for better clarity in selecting eye lens .
    Great service and excellent frame options in the shop .

    Would highly recommend.

  168. Avatar photo
    Neeta Fhadzilla

    Few times came here to do my spectical. It was great n best customer service.

  169. Avatar photo
    Ang Rachel

    After my bad experience at another shop, I was initially skeptical when I approached this shop to get a new specs. However, the optician was very patient and meticulous in making sure that the lens degree is suitable for me. She even gave recommendation on the specific degree I should select taking into account the different degree in my eyes and the degree from my previous spectacle (to make sure the jump in degree is not too drastic). I was also able to salvage my previous spectacle frame by having my frame repainted. All in all, very satisfied with the professionalism and service here.

  170. Avatar photo
    kaiX

    Sumin is a nice girl who helped me with my optic vision even after I stepped in during closing hours! Thumbs up!

  171. Avatar photo
    Wei Wei Ong

    Came here first time for glasses. Superb service, professional, and no frill.Was unsure if I needed a special lens and Suktan gave sound advice after understanding my needs and habits.

  172. Avatar photo
    Kelly Hyeyoung Nam

    Very efficient and kind staffs. Fixed my little one’s glasses here.

  173. Avatar photo
    Matteo Perlusz (blahmatteo)

    Offers a wide range of spectacles and offers professional services. The boss is very friendly and knowledgeable. Would come again

  174. Avatar photo
    Travis Lee

    Staff are very friendly and professional. Not my first time getting my specs/lens from them.

  175. Avatar photo
    Venkatesh Chandrasekar

    Highly recommend Visio Optical. There is a reason why it comes up as the best optician in Singapore I guess. Extremely satisfied with the time, patience and detailed explanations to my questions from Lee Lay Ting.

  176. Avatar photo
    Ami Sam

    Professional service from the staff. Ms Lay Ting, the Optometrist was very patient towards my mother and I during the eye test. She was always very warm and polite and knew her product well thus she was able to give good advice and recommendations. On one occasion, she went the extra mile by visiting my mother just to check on her, as she was not used to her new glasses, after her work!
    They will also respond fast if you have any issues and give reminders when an eye check is due. Highly recommended!

  177. Avatar photo
    Yuuri

    I came to look for Zeiss lenses. The staff was very nice and helpful in explaining the product in detail and addressed all my questions. 10/10 customer service!

  178. Avatar photo
    Han Sheng Ler

    Great shop! The optician is meticulous in the eye testing and patient. I like the fact that the zeiss water mark is standardised on the top corner of each lens. It’s the small attention to details that makes it great.

    There’s also annual friendly reminder to check your eyes.

    The owner was friendly and could recommend the best option in repairing the frame. Did a repair in 2016.
    Came back for lens replacement and got a new screwless frame.

    Cheers.

  179. Avatar photo
    Rio Haikaludin

    Good experience and friendly stuff. Managed to fix my specs here! Thank you! ️ …

  180. Avatar photo
    Shelly Koh

    We had many times experience here. Very professional, skilled and experience

  181. Avatar photo
    Syed Ha'il

    Great service on my glasses. Fast and reliable. Very happy with the outcome. Thanks Visio Optical!

  182. Avatar photo
    Kee Wei Loo

    Repaired my spectacles with Steven, would highly recommend! Professional service and very polite, will definitely come again. Thanks so much!

  183. Avatar photo
    Paul Ling

    Excellent service by the sales staff Ms Clare and manager of the store, Mr Stefano. The lens was great for myopia control and i got a transition lens for my son. Impeccable service and attention provided. Will be coming back again when my boy out grows his lens.

    I even had my own spectacle lens made here too! They have good and light frames for the glasses. Keep up the good service!

  184. Avatar photo
    Evie P

    Ms Lay Ting’s service was marvellous. Friendly, patient, professional and great knowledge. She is also very sharp in giving advice on what frames suit me. Giving this place 5 stars because of her solely. The French boss’ attitude could be improved to be more friendly and more smiles on the face.

  185. Avatar photo
    Fred Charles

    If your looking for a Spectacle Repair I would highly recommend Visio Optical in Holland. I had two pairs of glasses that needed repaired pronto as I am a tourist here in Singapore. Popped into to see Steve and both repairs One to a Leg and one to a slack bridge Both were fixed in less than 30minutes and for a very reasonable price. Steve also has an amazing range of frames to choose from and again at reasonable prices. I give Steve five stars.

  186. Avatar photo
    Timothy Y

    Friendly, polite and professional service. Got my spectacle frame repaired. Fast n fuss free. Very happy n satisfied. Thanks so much! Highly recommended!
    ⭐⭐⭐⭐⭐ …

  187. Avatar photo
    Leslie Tan

    Excellent service and attention to detail! Extremely professional in all aspects!

  188. Avatar photo
    Ke Gan

    Received great service from Su Min. She is patience and very helpful. She recommended a very good frame for me, offered and changed old nose pad for my existing glasses. I am very satisfied and will visit the shop again.

  189. Avatar photo
    Gwendoline Tanner

    We wanted to thank you and your team for the amazing service. You knew that we had to travel and the glasses were ready before the scheduled time. Thank you also for the kindness when we both needed help. We will come back!

  190. Avatar photo
    Ida Chen

    Great shop, reasonably priced, helpful, kind. They repaired my son’s frames or lens within 10 minutes. That fast! I wasted my time in other shops and Supposedly my son’s glasses are meant to be ready in 2 weeks working days but it took a while! I don’t have to come back to collect So it’s a big thumbs up! Amazing! responsive service and good service.. will come back for sure!

  191. Avatar photo
    Lyn C

    The right arm of my titanium frame spectacles had a crack and was about to break after only about 1+yrs. The original shop recommended buying an identical frame to transfer the lenses.
    Found Visio via Google search and decided to give it a try. WOW. So impressed with the fine repair and the fact that it can be done. I highly recommend Visio to anyone who wishes to repair their spectacles!

  192. Avatar photo
    Iskandar Jay

    Super quick turn-around for new lenses — did a change for 2 spectacles on separate dates and got both the next day

  193. Avatar photo
    A A

    Excellent service and expertise in testing vision and giving professional and useful advise on frames and fit. Great selection of frames. Highly recommended

  194. Avatar photo
    ks wui

    Very nice shop that provides repair for damaged spectacle frame at reasonable price.

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    Hanira Family

    Google reviews and Visio Optical website grabbed my attention.Well my 1st visit, I was greeted and instantly felt the warm welcome from Annie, one of the team members at Visio Optical. Whilst being attentive and helpful, at no time did I feel anything other than relaxed, not pressured and uncomfortable like you can find in situations like this. My eye test was carried out with great care and professionalism. There was a few types of ophthalmic lens to chose from but Annie gave me expert advice based on my concern. Being able to retain my Oakley frame and just change the lens, I was looking forward to wear for work and daily usage. Well, I noticed the store was full of customers of all ages, there is without a doubt something for everyone!” Keep it like that, keep being nice, kind, patient and helpful with your clients, all of you from The Visio Optical are doing a great job with our eyes! Thank you Annie, best regards

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    Amer Hamzah

    Good service and workmanship.

    Many shops reject my request for my Rayban’s nosepad replacement because they do not have the parts and don’t know how to replace it. Visio Optical able to provide the parts and service.

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    Ronald Liu

    Ms. Lay Ting was super attentive throughout my eyesight examination and gave me a superb recommendation on the lens. My glasses also arrived the next day!

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    Ash

    My request to get a prescription for a sports eyewear for football at the last minute was fulfilled. I got it within the next day. Everyone was super friendly and accomodating. Support!!

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    Noor A

    Friendly staff, excellent service and great price. Fixed my son’s bent specs – we thought they may be tough to fix based on prior experience but the ladies in the shop worked their magic

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    Calvin Kee

    My frame is out of shape and cause discomfort. I came to Visio thinking that I needed to change my entire frame. I am impressed by Lay Ting’s great service. She helped me to repair my frame and adjusted for me. I got to keep my frame and it fits comfortably. Many thanks to Lay Ting.

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    Alvin Tan

    First time purchase was served by one of the ladies and the boss, and they were very helpful. Today, another lady named “Lei Ting”, she was there to approach and helped me on my bent spectacle frame. Thankfully the frame was sturdy and it was amazingly back to normal!

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    Jerome Baumgartner

    Meticulous eye examination with excellent advices to select the best correction depending of the situation (at work, outside, etc.) and a large selection of frames. The excellent rating is fully justified !

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    Jo R

    Returning customer. Staff are knowledgeable and very calm and patient in explaining. Will definitely be back.

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    Sylvie ALLONAS

    Very good welcoming and great job. My glasses were repaired in a few minutes.

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    Hafeez Sim

    The opticians here are very meticulous. It’s actually the very first time for me where an optician would ask me to try my contact lenses on and get an eye test. This was to verify whether the trial lenses would be suitable. Good service!

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    Zinnie Ee

    Been coming here for years for both my mother and myself. Service has been consistent throughout these years.

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    zenith horizon

    Visited the shop today to get my spectacle repaired – It was done promptly. The sales person was very polite and made sure that the fitting was proper. Top notch service.

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    Tony Leow

    Had my glasses fixed at Visio Optical. Service is good. Staff is very helpful and friendly. Price is reasonable. Highly recommended.

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    Jason Sambanju (Gmail)

    Having searched high and low, this shop has the best selection of frames in Singapore. From affordable mass-market brands to hard-to-find Dita and Masunaga frames, Visio has them all. It’s obvious that the people who purchase the stock have excellent taste.

    The staff are super friendly and have a thorough understanding of what makes a frame suitable for your face. They also do a proper job of helping you select the right lens prescription. Finally, they don’t do the “hard sell” — a rarity for optical shops in Singapore.

    The sole criticism I have relates to the shop’s booking system. On its website, it’s noted that visits are “by appointment only”. This is fine but whomever it is that picks up the number listed on the website is curt and seemed irritated by my call. This is in stark contrast to the very courteous staff whom you meet at the store itself. Perhaps management ought to let the onsite staff pick up the inbound calls?

    Overall, a top-notch experience and highly recommended.

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