“Aziz was prompt and helpful in my servicing. Though i had missed his call, he had proceed with the necessary paperwork to ensure seamless experience.” or “Many thanks to Jamal for coming over late at night to help me fix my ECU problem. Resolved the matter quickly so I could get home without much fuss.” It is one of the few customer evaluation comments about Toyota Leng Kee Service Centre. Let’s read more of this article on Thecityvisitor.com to find out if Toyota Leng Kee Service Centre is quality.
Table of Contents
Introduction about Toyota Leng Kee Service Centre
Here are some fundamental details regarding Toyota Leng Kee Service Centre. In terms of Car repair and maintenance service, it is generally believed that Toyota Leng Kee Service Centreis one of the best places to choose and trust. It is placed at 33 Leng Kee Rd, Singapore. Whether you are looking for a place or a service related to Car repair and maintenance service, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.
Background Info
- Phone: 66311188 (+65 66311188)
- Website: https://www.toyota.com.sg/?utm_campaign=gmb-website&utm_medium=organic&utm_source=google
- Address: 33 Leng Kee Rd, Singapore
Detailed information of Toyota Leng Kee Service Centre
Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.
In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.
Operating hours
The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.
Here are the operating hours of Toyota Leng Kee Service Centre.
Monday, Tuesday, Wednesday, Thursday, Friday: 8 AM to 5 PM.
Saturday: 8 AM to 12 PM.
Sunday: Closed.
Distance
Please check the information below to find out the distance and travel time from the center of Singapore to your destination.
| Distance | Taxi | Bus | Metro |
|---|---|---|---|
| 2.52 km | 3 minute | 3 minute | 2 minute |
How to contact Toyota Leng Kee Service Centre?
If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Toyota Leng Kee Service Centre via:
Phone number
You can reach Toyota Leng Kee Service Centre at 66311188(+65 66311188). Use the hotline to contact them right away for the quickest help and resolution to your problems.
Website
You can contact Toyota Leng Kee Service Centre via https://www.toyota.com.sg/?utm_campaign=gmb-website&utm_medium=organic&utm_source=google. It will react rapidly and assist you with your concerns.
Address
You can directly come to 33 Leng Kee Rd, Singapore if you have any questions or want to try to experience its services.
Toyota Leng Kee Service Centre reviews
Toyota Leng Kee Service Centre is among the best destinations of Car repair and maintenance service in Singapore, and it merits your consideration.
Is Toyota Leng Kee Service Centre good?
To determine whether Toyota Leng Kee Service Centre is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:
“Kevin from roadside assistance was punctual and professional. On top of troubleshooting the actual issue he also gave insight tips for maintenance. Pleasant experience and will engage their services again.”
“Kevin is very meticulous and provided very good and detailed service. He had successfully helped us resolve our car problem with proper diagnosis and solution. Thank you for your help Kevin!”
“Kevin came to replace my car battery. He was smart, articulate, friendly and super helpful. He made a stressful event into a pleasant experience. Great job Kevin”
“Jamal was patience even after waited for some time as it took a while before able to contact us. Am glad that it got resolve quickly after he diagnose it”
“Aziz is very friendly and knowledgeable in his work. He is able to answer all of my questions and i would love for him to serve me again for future appointments!”
“Have been coming here for my routine servicing ever since i got my first car five years ago. I feel assured to know my car is well taken care of cos the guys here are trustworthy and know their job well!”
“Very timely response and friendly service by Kevin. Needed a battery replacement and it was arranged within the day and fixed within 10 minutes! Definitely recommend!”
“Recently had to activate Toyota Roadside assistance for a car battery flat situation. I was served by Nicky Ng and was very pleased with the way my situation was handled. Highly recommended!”
It has won many reviews from customers on the website, including 213 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 100% are positive reviews.
Thecityvisitor.com has provided all the essential information about Toyota Leng Kee Service Centre, including address, operating hours, phone number, and feedback from customers.
If you feel services provided by Toyota Leng Kee Service Centre are not good quality, what should you do?
If you have had an unsatisfactory experience in Toyota Leng Kee Service Centre, you can leave a comment below and share your experience.
Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world.
I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys. 
The service advisor Chin Yin Jin who served me for as long as I sent my Toyota 86 to the Leng Kee Service Centre many years ago was excellent. He provided good services and more importantly execellent advices on the car issues, His expertise come from the fact that he too is a car enthusiast. Well done.
I sent in my car this morning for the 90,000km servicing. As always, I proceed to Counter 6. The service advisor is Winston Tan. I would like the management to know that he is a professional and patience individual that explains clearly and politely to a customer what is the scope of work for this due servicing. His level of service deserves a special mention. On one occasion, I went back to ask him to assist with a quick check on the car boot, and he (although he was busy) went out to have a look and arrange for a schedule to have a further check by the mechanics.
Top marks for his level of customer service!
Your sincerely,
Mr Teo
Aziz has been great, proactive and friendly in offering his inputs and recommendations. Great customer service!
Regular 5,000km maintenance on my Toyota Camry. Service Advisor Khor has been very helpful, efficient, and courteous. Addressed my questions and queries very well. Very happy with the service.
Have been servicing here since i got my car and 5 stars to the service team over here. I will continue to send here even my warranty is over.
Mr. Khor is very professional, provides excellent guidance and service. Most impressed with his patience to listern to feedback and address all queries. He is the best advisor experienced thus far.
Service Advisor Hairol who was attentive and addressed all my queries. He also constantly provide updates on status of the servicing and ensure that I got my car on time.
Mr Abdul Aziz, the service Engineer at Leng Kee Toyota Service Center met me when I sent my husband’s Toyota Harrier in for servicing this morning. He is very polite and meticulous in his service. When he saw that there was a mark made by some chemicals on my husband’s car, he immediately suggested solution to remove the mark which was an eye-sore. When we came to collect the car, we saw that the mark was successfully removed and my husband was a very satisfied customer.
I would highly recommend Mr Aziz’s service to my family and friends. Mr Aziz’s service is greatly appreciated.
I was very happy to be served by Mr Calvin Cheong this morning. He is very professional and courteous! Excellent service!
Visited Leng Kee service center in June as my hybrid system was faulty. Was attended to very promptly by Raj, who very conscientiously and patiently explained the problem with my engine to me, and very quickly settled the relevant administrative documents. He constantly gave me updates about the progress of my car – both regarding the diagnostic part and when the spare parts arrived. Received my car back vacuumed and with a clean exterior even though I sent it in for a different issue. Overall a very pleasant experience by a very efficient and friendly staff.
I lost one of my electronic car keys and needed to get it cancelled . Hairol from Yoyota at Leng Kee faciliated the entire process , and was extremely helpful with his good advice and time. Very appreciative of his help.
Came down at around 9.30 to collect my car after the usual servicing but the car failed to start.
Called SA Mr khairol and he arranged for the roadside team to assist.
Mr Jamal came in less than 20 mins to managed to restart the car after numerous tries. His persistent in trouble shooting the issued saved me times and money coz i need to rush to the hospital for urgent isssues. Thank you Mr Jamal n Mr Khairol.
Kevin was really good with my emergency situation when my battery failed. Prompt and so polite.
Kevin arrived very promptly n checked n replaced battery efficiently. Very professional. Like his services!!! Well done Toyota for having such good staff.
Car had trouble starting up, contacted Toyota’s service on wheels and was serviced by Kevin.
He provided swift and exceptional service to not only resolve my issue, but also gave me advice on what to do in future and things to look out for. Thanks to him working on a Sunday evening, I was able to solve my problem easily. Couldn’t be more thankful. Thank you Kevin!
Aziz is very professional and nice. Great to have him to serve me …
Khor Tat Hua was patience and helpful. Service was prompt and delivery was fast. Better than most Service Center of other Made. Cheers and upkeep such excellent service.
Aziz is very friendly and knowledgeable in his work. He is able to answer all of my questions and i would love for him to serve me again for future appointments!
Latest update
Service in Toyota has improved substantially, keep up the good work! upgraded the star ratings to 4 from 2.
Old review….
Very clinical service, no human touch, just a business transaction. When query about the cracked bumper, the service consultant just wanted to push the problem away and asked me to go to Ulu Pandan Care Centre and its under “warranty”.
In the end, I made a wasted trip all the way to Ulu Pandan as Toyota needs two weeks to seek approval for the replacement of the bumper.
Still waiting for my replacement bumper…
Called Toyota to enquire about a replacement cover. After 1 day of no response, I called again and requested that they call me back by today. The customer care officer actually hanged up on me!
I service by SE Raj,he is good and very helpful during each time send for servicing
Very experience and knowledge which we can learn more of the cars
Aziz give good information for service schedule. Professional and great job from him. Thank you
Mechanic Kevin assist in repair my of my vehivle. Very helpful guy. Thanks a lot. Vehicle no. SMY9339D
Winston Tan has been following up with my car Servicing. He’s is very professional and show deep competence in answering queries pertaining to my car issues. When I faced with car issues, he will promptly engaged me to resolve the problem at hand! His prompt service give me huge sense of relieve and confident in Borneo Motor’s customer services and in their car. I will definitely consider getting the next vehicle from Borneo motor and continue to get valuable advice from Winston! He is undeniably the best and passionate staff I ever have encountered in my 10 years of vehicle ownership!
Mr Khor had provided excellent & outstanding services during my visit. I like to compliment his excellent & outstanding services rendered
Servicing package at Toyota Leng Kee. Good professional customer-focused service from Calvin …
Kevin from roadside assistance was punctual and professional. On top of troubleshooting the actual issue he also gave insight tips for maintenance. Pleasant experience and will engage their services again.
Kelvin was friendly and polite, the job was smooth and swift, thank you!
Khor was patient and a great help, even though he was clearly v busy.
Toyota (LK) service advisor Mr Khor was friendly and helpful. He was knowledgeable and was able to answer all my queries. He ensures that the car was wash and clean properly before handing it over to me.
Battery was down and contacted On site service. Kevin the Technician came down to my place to get the battery changed Within 15 mins. Kevin is efficient and polite . This is why I always choose Toyota workshop for my serving since day 1. Would like to compliment Raj at Toyata Lee Kee Service Center too
as he provides tip top service to all his customers.
Good service by Jamal that help me fixed my ‘punctured’ tyre
Hairol service exceeded my expectation when requested for wheel rotation, early bird service incentive and servicing info. Keep it up!
Aziz explains well for the service done. Good advisor
Aziz is very professional and put client’s interest at first! Great experience serving my car with him
Mr. Jamal from TOYOTA ON WHEEL provided excellent urgent service on my flat battery and flat tire on July 12. Thank you!
Aziz was prompt and helpful in my servicing. Though i had missed his call, he had proceed with the necessary paperwork to ensure seamless experience.
Jamal came to replace my battery today. He was very professional and coordinated well with me as to time and place to meet. Excellent service !
Mr Jamal was prompt in helping with the change of my punctured tyre. Super pleased with the great service! Thank you Toyota!
The response time was super good and fast. Came in about 20 mins and done in 10 mins including changing the battery and payment. Super good service. Thanks
Aziz did provide a very good service by promptly explaining the service and has guided me to do the right service for my car
Wishing him and Toyota service Team a Merry Christmas and a Happy new year
Sridhar
Jamal trouble shot my vehicle today and fixed the problem very quickly. He was punctual and polite, professional in assessing and correcting the problem i had. Am impressed with Toyota wheels.
My car is handled by Aziz who is always full of energy and willing to serve and give his best to customer. He will take time to listen and explain your queries and give you advise on matters of your car. Excellent service!
Aziz is very courteous and business-like. Very knowledgeable and helpful.
Today I went for my regular car servicing at Leng Kee. Mr Raj was the assigned consultant. Mr Raj knows his domain knowledge well. He is always patient to listen to my feedback and attend to the customer needs. I can trust that my Prius is in his good hands and overall a very good experience today at Lengkee …
Tyre was punctured. Gave Toyota On-Wheels service and received very prompt assistance/service. Follow-up instructions and advise from Toyota was clear as well.
Kudos to Kevin! Thanks again, very satisfied with this service.
Sent my car today 14/4/22 to change engine oil to synthetic for long distance driving. Mr Abdul Aziz attended to me and he did a fantastic job to turn the car around by 11.24am. He saves me valuable time on this servicing . I appreciated his efforts tremendously. Please extend my gratitude to him. Charles Chin.
Mr Kevin arrived promptly and explained clearly my entitlement, when he was doing the battery change.
Jamal did a great job in changing my battery and did the engine diagnostic. This was on a public holiday. Kudos to Toyota On Wheel service!
Toyota Leng Kee Service Center; Mr Kevin is proficient, kind and helpful. My car battery was flat and I called the hotline. Mr Kevin was in constant contact with messages with me to attend the issue where I had parked. He changed the new battery, pre-post checking was done and explained to me in detail. The job was done in no time. He even spotted my car clock and adjusted to correct time. I am very happy with his services and passion on the job. Thanks again to Toyota vehicle recovery service anywhere in Singapore.
Sein Myint Hlaing
Hairol assisted me swiftly and was very helpful throughout the two days I was here back to back. Nice job!
I am serviced by Kelvin ..
Fast and experience
Change battery that die after 10 months after replacement
Paid service fee $55
Called the roadside assistant. The technician Kevin responded. Came on site, diagnosed the issue and replaced on the spot without a need to go to workshop. FOC for onsite svc and the part covered under the extended warranty package.
Kevin had provided good advice professionally both on the package offered and on the vehicle issues. Great job!
Very efficient and professional service, that too on a public holiday! Our car’s battery was flat and we couldnt start e car. Within 40mins from the time we called, kevin arrived and did e repair within minutes!
Thanks much
Discovered before lunch that the offside rear tyre of my Toyota Wish was punctured. Called Toyota on Wheels at 12.25pm – was amazed at the speed they turned up to change my cracked tyre to a spare one. By 1.45pm everything was done. Kudos to Kevin/Toyota for prompt & excellent service!
Service was prompt and Kevin showed experience in servicing the car. Unfortunately, the service center should replaced this battery during my last service in late July..and this cost can be avoided for the customer.
About to end my day but my car wouldn’t start! Called Toyota 24/7 roadside assistance and Jamal came to the rescue.
Within 30 minutes he arrived and did a quick check and as expected, battery voltage was low, so I paid for a battery replacement.
Definitely better than having to deal with no vehicle tomorrow morning!
Prompt response to my request.
Provided some useful info on battery care and suggestions.
Got a flat tire. Called Toyota Customer Service who gave me Jamal’s mobile for repair service. Jamal is professional, polite and helpful. He kept me posted on his estimate arrival timeline.
He helped ascertain that my tire core has been punctured without the ability to patch repair it, showed me how he diagnosed it, and recommended my tire be changed instead. Cost for this curb side repair is also a reasonable $55.
Spare tire changed, to the service workshop for new tires change later. Well done Mr Jamal and Toyota!
Leng Kee Service Centre has a huge and spacious carpark. Besides, it also has a very nice ambience and this makes every visit a very pleasant one. Good service, nice ambience, pleasant experience! Whoever wants to service their car, please do visit Leng Kee Branch! I am served by Service Engineer Mr Calvin Cheong several times and i found him to be a very patient, professional, friendly and detail oriented so every visit to Leng Kee service centre, I always look for him. On the overall, he is an asset to Borneo Motors.
It was a great customer experience with Kelvin. Very polite and efficient in his work. My flat tyre wasn’t much of a hassle in the end.
My car started to vibrate while driving and I managed to get home. I called the Toyota Road assist and Kevin was very professional. He came at 8:14pm he had all the records of my car listed in his laptop and used his cable interfaces to check the fault. The diagnostics were quick and accurate and he was able to get my car up and going within 10 minutes. He was also in contact with my usual service manager and discussed the history of my car. I feel that the service rendered for using Toyota as a service provider is worth every cent. They do a great job.
Aziz did a great job for my lorry. Great for Borneo to have him. Thank you
Very timely response and friendly service by Kevin. Needed a battery replacement and it was arranged within the day and fixed within 10 minutes! Definitely recommend!
Aziz is really helpful and friendly and made the experience a very efficient and pleasant one for me. Thank you Aziz hope that every agent is like you!
Chin Yin Jun is a true professional. He’s an asset to your company. He’s friendly and extremely patient in explaining everything to me in detail. Kudos to him and credit to your company for having such a staff.
Mr AZIZ. Superb technical support for customer. I am very satisfied with his extreme service.
Got a flat tyre and managed to get a replacement very quickly. Thank you Kevin!
Excellent service from Toyota Leng Kee Service Centre, highly recommended (Service Advisor – Mr. Winston) Has been service with this service center since year 2008 till now. Already changed few Toyota models and still come back here for servicing. When we feedback our issue, they will ask Technician to drive together with us and solve the problem.
Did a regular servicing. I was attended by Aziz, Great explanation and discussion about car!! Looking forward to next catch up.
Serviced by engineer Khor Tat Hua – normal 10k servicing.
Upon switching on the engine he commented that there is an issue with the alternator. Good thing that the car is still under warranty so this is covered. Good job!
Best Toyota service center. The place is spacious, they provide complimentary coffee and some biscuits while customers can hang out and charge their mobile during the servicing. They even provide free shuttle service to nearby Queenstown MRT.
We are impressed with the service provided by their service engineer, Khor Tat Hua. Will only come to this service center for our future servicing appt with Borneo Motors
Recently had to activate Toyota Roadside assistance for a car battery flat situation. I was served by Nicky Ng and was very pleased with the way my situation was handled. Highly recommended!
Good services. At times when there’s promotion, their part’s replacement can be cheaper than other workshop (ie replacement of engine mounting @$6xx). Check with the service consultant.
I had did a text message to enquire if the technician able to arrange for batter change for my Toyota. With prompt reply they confirmed and accommodating to my request to meet on site. mr Kevin attended to my request
On site service engineer provide excellent service, not only resolve my car unable to start issue but also follow up and went extra mile to ensure parts for my car alarm is available, he also ensure repair appointment is well in place, job sheet prepare in advance, all necessary pre-work is properly and duly carry out. I am very please as all I need to do is to walk in and hand over my car key,. One stop solution for my car issues, keep it up for the job well done
Mr Aziz is very friendly and helpful throughout the service. Thank u very much, he really bright up my day!
Mr. Aziz understood what was needed for a high mileage car, n he made good recommendations.
He did not just go thru the motion of a service advisor.
He saw my concerns n i was happy to take his advise, knowing my car will probably stay on the road longer.
Very approachable staff, excellent service on advices of my vehicle condition… Car ready on time… Staff I’m referring is Mr Hairolnizan.
Special mention to Foreman Jacky Chan and Khor Tat Hua for sorting out my Toyota Supra A90.
Mr Khor was prompt in replying my messages (even after his office hours!)
It was professional of this team to address my Stability Warning message and calibrated for me twice to make it right!
Keep up the quality service
Very prompt and the repair was completed much faster than expected. Friendly.
Aziz gives me great advice and I’m happy with his service. Thanks
Kevin the service engineer is very professional in his conduct and provided an excellent customer experience. He’s willing to share knowledge and has great patience explaining our queries and giving us confidence with his explanation.
Very prompt and professional .
Thank you Kevin for coming to my rescue. Kudos to you!
Kevin came to replace my car battery. He was smart, articulate, friendly and super helpful. He made a stressful event into a pleasant experience. Great job Kevin
Service engineer Aziz is knowledgeable and patient. Explaining every details on what I am paying for. Borneo motor Service has definitely improved tremendously since 2018.
We are happy with the services provided by Jamal. He is punctual. He came at the exact time he said he would. He knew what was wrong with the car the minute we told him that our car could not start. He did the battery changed very fast.
Jamal is knowledgeable and he provided excellent and memorable services.
Jamal was friendly and professional. Responded promptly even though it was midnight and the location was jam packed with traffic. He resolved the problem quickly and satisfactory. Excellent service
My experience at Boneo Motors Leng Kee has always been pleasant n prompt. Staffs are all professionals. Special thanks to Service Adviser Aziz for the extra miles on ensuring smooth transition throughout ther servicing… Keep up the good job Boneo Motors..
Kevin from Suzuki on Wheels, is knowledgeable, efficient and patient. He helped diagnose my car issues professionally and was patient to share the common problems and how to take care of my car battery. He went above and beyond, showing professionalism and willingness to help his client …
It was pleasant dealing with Jamal, the service guy. He was very professional n informative. The change of battery went smoothly.
Roadside Assistance, Friendly and Experienced Mechanic called Kevin
Aziz attended to my regular car service and he was great! Professional advice and gentle reminders to some issues I have to see to it myself. When he knew about my unforeseen urgency to retrieve the car, he made sure I was able to get it soonest possible. Great customer satisfaction I had through him. …
Did my periodic servicing in May this year. Was attended by Jeff Lee.
I appreciate the service that he had rendered.
He was honest, informative and forthcoming in terms of the recommendations that I had asked.
Aziz gives good advice. He call me once the lorry is done as i can resume my work
Aziz is very patiently and kind to serve me. A very well spoken guy …
The service center is well equipped and cosy and definitely customer centric. Been to many service centers, have to say Borneo is right up there with top brands. Loved the amazing Q system that detected by my arrival and promptly sent me an sms where my SA, Jeff Lee’s counter. Wait time is less than 1 minute when I walked into the service center. Awesome standard, never seen such efficient system yet in Singapore. Jeff is a very patient gentleman and listens well to my concerns while assuring me he will look into them. Delighted that a particular part has been ordered and waiting for my car to be sent in. I have to thank Grace Sng, my Sales consultant for her pro activeness to inform the service center. Car was completed earlier than expected. Picked up my car in less than 5 mins and well on my way. 5 stars to Borneo for a great experience. Highly recommended!
Mr Terence Chan has shown great patience and has make great effort to explain on my queries. Keep up with the good services.
Jamac was the technician helping me to swap the battery. He was very kind and helpful.
Kevin is very meticulous and provided very good and detailed service. He had successfully helped us resolve our car problem with proper diagnosis and solution. Thank you for your help Kevin!
Kevin was prompt and pleasant for my car battery change. Thank you!
Jamal was patience even after waited for some time as it took a while before able to contact us. Am glad that it got resolve quickly after he diagnose it
Aziz was very helpful in explaining the various jobs relating to the service. With his explanations it give me the trust of his expertice!
Many thanks to Jamal for coming over late at night to help me fix my ECU problem. Resolved the matter quickly so I could get home without much fuss.
AZIZ IS AN ASSET TO TOYIOTA LENG KEE. HE IS VERY HELPFUL DESPITE SOME UNREASONABLE REQUEST MADE BY MYSELF. HE KNOWS HIS JOB & PROBLEM SOLVER. CHEERS!!
I have been using Borneo/Toyota for my repeated car purchases and servicings for the last 15 years. My experience today is a perfect 10 again for repair and servicing. The advisor Hairol was very helpful and professional in keeping me updated and assisting have the car ready by the end of business day. A happy camper here and looking forward to my next visit to Leng Kee centre.
Got a flat tire. Called Toyota Customer Service who gave me Jamal’s mobile for repair service. Jamal is professional, polite and helpful. He kept me posted on his estimate arrival timeline.
He helped ascertain that my tire core has been punctured without the ability to patch repair it, showed me how he diagnosed it, and recommended my tire be changed instead. Cost for this curb side repair is also a reasonable $55.
Spare tire changed, to the service workshop for new tires change later. Well done Mr Jamal and Toyota!
Most impressed with the Customer Service attitude of Hairol at LK Service Center.
Seated at No. 4 I have been told he’s the most outstanding, and experienced it for myself today. He took effort to go above & beyond!
Good job, Hairol…you made my day!
Big improvement at LK since my last servicing there 1.5 years ago. Place is neat & tidy now, and my car comes back washed clean.
I can’t say the same for Pandan, where I felt the Service Advisors are pressured to try to make extra revenue, so they’ll sell anything & everything to you…whether you need it or not. And if you don’t buy, then….
My service agent Hairol attended to my car’s servicing needs perfectly He really knows my car much more intimately than me. He remembers every detail of my previous servicing issues and advises me well. Even in emergency situations (e.g. tyre puncture, etc.,) Hairol has been actively contactable and helpful …even on his off days.
Hairol is a true asset to his organisation. I cannot think of anyone else who looks after my car so professionally and passionately.
Thank you, Hairol.
Best Toyota service center. The place is spacious, they provide complimentary coffee and some biscuits while customers can hang out and charge their mobile during the servicing. They even provide free shuttle service to nearby Queenstown MRT.
We are impressed with the service provided by their service engineer, Khor Tat Hua. Will only come to this service center for our future servicing appt with Borneo Motors
Nicky was very friendly and helpful throughout the whole process from the initial call to after the servicing. Very patience to explain any queries from me. His excellent service enabled my family to use the car on the precious weekends. Thanks a lot, Nicky!
Prompt and friendly service by Mr Ang Ah Leng who was very polite in explaining procedure.
Mr Aziz is very helpful and answered my queries about the battery usage very clearly. Thank u.
I have been a Toyota car owner for decades and have been sending my cars back to Borneo Motors without fail for the regular scheduled servicing.
I am an avid car lover and am very particular over the handling of my vehicle. Without fail, I would still have my car serviced at Leng Kee (despite there being other nearer locations to me) as I am most impressed with Mr Terence Chan’s attentiveness, knowledge, pleasant personality, patience, assistance and helpfulness in attending to my car needs.
In the service industry, such qualities are highly essential and thus they make Mr Terence Chan a gem to any corporate and certainly an exemplary role model to the team.
Wishing Mr Terence Chan success in his career at Borneo Motors; good health and happiness always.
The pros:
* always friendly service staff at the counters who are able to provide clear answers.
* The return of coffee and tea, and some biscuits for guests is nice.
* the shuttle bus service to Queenstown Mrt every 15mins is a nice convenience service for clients.
The cons:
* the shuttle bus service should run in the afternoon as well, and also the shuttle should also pick up guests from Queenstown mrt on its round trip back.
And clients should be informed that there is no return shuttle at all.
Check Engine Light lit up again. Once again, On Wheels Roadside assistance Jamal saved my car very promptly, so I could continue using it for the rest of the day without stress. Thanks again, Jamal! Appreciate lots.
Aziz…. very polite n very knowledgeable. Well done.
Tq
Aziz – friendly & good service. He shared very useful information on tyre, car mat & car paint polishing.
Had a pleasant experience at leng kee service center. Mr Aziz was very helpful and courteous. 5 stars!
Mr Kevin Kwong attended to my car issues at Tampines One basement carpark promptly. He is professional and helpful and within 10 mins resolved the problem with my car. I am impressed by the standards which he embodied. His smart uniform, organised and tidy service van, and ready service helped made an unpleasant situation better. Thank you!
Car battery died and I called for assistance and service rendered efficiently by Kevin. All done within the hour. Phew! Appreciate the efficiency and explanation given. …
I had a very good experience with the Toyota road assistance. Mr Jamal the technician was on time and performed his job with full dedication and solved my problem.
Thankyou Mr Jamal.
Hairol was extremely helpful and was willing to go the extra mile to serve clients.
Called on wheel service n Kevin came by about 1 hour later.. Issue was on the chemical reaction for the battery which caused the car unable to start. Poured hot water, temporary changed the fastener n ask is to call service centre to order new one to change. Thanks Kevin… fast job done within half an hour!
Aziz is very helpful with explaining the service need to done. Thank you
Kevin responded promptly to my phone call and worked professionally and efficiently. Fantastic service
The technician Kevin was very understanding of my urgent need to use car and rushed down as soon he could. Very courteous and professional in explaining to me the privileges of my extended warranty package and the battery problems I faced. First time using Toyota roadside assistance and I am now very assured of their capability and reliability.
Roadside service crew, Kevin was very professional and polite, even though my request was early in the morning
Jamal arrived quickly, stayed in good contact and helped. Quick, professional and efficient. Thank you
Had a great experience with Mr Aziz.Well verse and very friendly guy.Thank you.
Advisor Khor Tat Hua was being very helpful and he has committed and assured me that my vehicle will complete the servicing by 12.30pm.
I had sent in my car to Borneo motor I found a nail in my front tyre and tyre deflated. Advisor Khor knew that I need to use my car in the afternoon.
He advised me that tyre can be patched up and since I was there at Borneo motor might as well Borneo carry out the servicing for me (service is due this month) in order to save two trips. I would like to recommend to other customers and highlight to Borneo motor tyre advisor Khor is indeed professional in serving his customer. He even helped to touch up paint near to my car plate as the painted paint has faded after sending for car wash. Very observant and indeed meticulous on each and every request ! Borneo motor should give appreciation or award to such a professional advisor like Mr Khor Tat Hua.
Very impressed with Aziz service adviser. Very friendly and efficient to solve my engine noise issue caused by faulty alternator on the same day. Nice well done Aziz.
Kevin from Toyota service came to my house around 8.10pm to diagnose the 2 warning lights . The problem was quickly diagnosed n the defective part replaced. Kevin provided quick repair n he is very friendly n courteous to explain the problem and the repair which was done efficiently.
Grateful for a good service handled by a very efficient Kevin. Thank you
Kevin turned up promptly to fix my flat tyre and he took the extra effort to help me check the spare tyre pressure. Service is beyond my expectation. Many thanks
Very pleasant experience ️. Mr Khor of counter 12, served me. Have a good communication and inform me of all the necessary changes needed and recommendations. He knows well on servicing. Next servicing will look for me again.
Efficient worker, called at 6am and answer the call promptly, explained clearly the terms and condition, overall a good service from Kelvin
Attended by Karin Lien, Sales Engineer a very informative & friendly person. Definitely an asset to the company.
So different when we visited C&C KIA soon after in terms of SA’s attitude.
Looks like a Toyota Harrier will be added to the family soon.
The service advisor Aziz provided excellent customer service. He is very patient and knowledgeable and explained the process and the troubleshooting in a clear and pleasant manner. He offered sound advice and saved me time and money as he correctly identified the cause and resolved my issues without me having to go for a more expensive replacement. I have been to many car service centers and this is one of the best service advisor that I have came across. Great first experience at Toyota Leng Kee. Aziz, thanks.
Khor has been very helpful with my servicing and the minor details like helping me to touch up minor paint on my car. Thank you.
Had trouble starting the car this morning and trying to resolve the issue for 30mins to no avail. Contacted Toyota service centre and they came down within a day to check the issues. Service provider, Mr Jamal identified the issue immediately and talk through the process of battery replacement. He explained clearly the works of Toyota battery, the details of warranty, options for membership and most importantly assuring me that the car will be well and need not be towed. Service was done in less than 15mins. Appreciate his service and efficiency. Thank you!
Mr Aziz, the service advisor, did an excellent job to advise me on the servicing package for my car. He’s knowledgeable by providing details of the servicing package & offered good advice. He was also willing to assist me to book a car-waxing appt (when I’m free) so that the servicing package could be fully utilised. Thanks Mr Aziz, I’ll indeed look for you for my future car servicing appts.
Sent my car in this afternoon for regular service and was assisted by a super friendly and cheerful service engineer Abdul Aziz. He was very helpful and attentive to what is required to be done and gave cost saving and professional advises. He also took trouble to check that my car was in good serviced condition before handing it back to me . He has indeed made my visit a very smooth and pleasant one!
Highly recommended service engineer!
Aziz provides good explanation for the service. Thumb up!
Harol attended to me. He is knowledge and experienced in his work.
He is patient in explaining to me why the repairs are needed.
Great job, Harold.
Very pleasant and the service always never fails. The Service assistant, Abdul Aziz was very helpful and recommended waxing and internal sanitising of the interior which he kindly arranged. Would recommend anyone to Toyota Leng Kee for their car servicing and if they intend to get a new ride. Great job!
On behalf of our company, we would like to commend Winston on his prompt service and being a friendly and efficient service advisor. He is knowledgeable in car products and pro-active in his work. Thank you Winston!
Got the alternator changed. Excellent service from Mr Aziz! He was very helpful and patient. Hope Toyota keeps up with such high levels of service in the future …
Aziz has been very helpful to assist me with my car boot problems on 2 separate occasions. He was efficient and professional and resolved the issues quickly. Kudos to Aziz for his excellent service!
Mr Aziz had been very helpful and detail in his explanation to the car service that I had carried out today. Keep it up the good work.
My car suddenly cannot start even all the other functions is alright.Hence, call this service and spoke to Kevin. He came over and explained that it is a battery issues and he change the baterry right away. Prior to that, he explained in detailed of the battery lifeline and other burning questions that I need to get an answer. He is very friendly, patience and professional.
Good services indeed and highly recommended.
Went for servicing this morning and was assisted by Calvin Cheong Yang Wuu. Whole process is seamless and he was very efficient and fast. Keep up the good work.
Clean and service personnel Mr Hairol is very professional. He updates the vehicle conditions and provide advise on the required job needed to be done
My car could not start and I have no idea why. I called the mobile service and the staff Kevin was very helpful and provided assistance speedily and professionally. He asked critical questions which helped him to quickly diagnose that it was likely a battery issue.
When he arrived, he was quick to spring into action and the problem was solved very speedily. He also helped to check if there was any other problems in the car before closing the case. Throughout the engagement, Kevin shared his observations and explained to me what happened to the car battery. I felt assured that the car was in good hands.
When the service was completed, I drove away feeling a great sense of satisfaction. I am happy that the service provided by Toyota is of such high standards. More importantly, a staff like Kevin must be appreciated and recognised as it is people like him who have made the brand name of Toyota become the talk of the town.
Thank you, Kevin.
Jamal was really efficient despite it being a Sunday afternoon, & was able to change our car battery on the spot. He was also patient with our enquiries & tried his best to solve our issues. Excellent service overall, will definitely recommend Jamal!
Kevin was great. He came to replace the battery in my car within an hour. Thanks Kevin!
Aziz is very good in getting my lorry ready fast. GREAT CUSTOMER SERVICE
A smooth n swift arrangement by Service Advisor (Hairol) for my Toyota Wish door panel replacement. Good effort bro. Thank you so much.
Jeff Lee is very patience. Provide me super service. I am please with the service I get. Highly recommend. Hard to come by such service
Great and efficient service by Jamal who responded quickly and resolved the issue for me. He was also very friendly and shared what I could do in future if it happened. Great service and thanks for Yin Jun too!
Was served by Mr Aziz and I was indeed given a fresh new impression of what the perfect service is like. From setting of the appointment till payment, Mr Aziz was professional, courteous and efficient. He provided constant updates on the status of the car and I was impressed. After such a pleasant service experience by him, I will always go back to him! Given the fact that I drive a Toyota, but it was as if I sent my car to the Lexus service centre instead! Definitely an asset to the company!
I was very impressed with Aziz who went the extra mile and my first time meeting him after being served by many other service consultants as a customer of about 10 yrs.
He realised that I was running short of time, he pull up his sleeve, get the service dine by himself n had his shirt dirty as a result.
5 stars for his attitude n service level.
William Tan
Toyota’s customer of 9 good years.
Car cannot start. Called for assistance & service man Jamal came in 2.5h. Diagnosis was done fast and problem was identified to be weak battery. Battery was changed within 5 min. Service is fuss free. Paid using credit card – slightly more than $200.
Kevin was professional in how he handled the change of car battery. He helped me to confirm that the cost of my new battery is included in my Toyota servicing package using his laptop. Perhaps Toyota could improve on this speed of checking by designing a phone app for your service agents to do this checking faster.
As a result I only paid for the transport cost.
Roadside Service agent Kevin is good. Arrived and settled my car battery problem promptly. Thanks Kevin.
Aziz is great service advisor with excellent customer service – highly recommended! He took time to explain the servicing details, estimates and not pushy for u to get additional services.
Yin Jun is extremely friendly & professional. He has always delivered dedicated care to my vehicle. I strongly recommend his service.
Leng Kee Service Centre has a huge and spacious carpark. Besides, it also has a very nice ambience and this makes every visit a very pleasant one. Good service, nice ambience, pleasant experience! Whoever wants to service their car, please do visit Leng Kee Branch! I am served by Service Engineer Mr Calvin Cheong several times and i found him to be a very patient, professional, friendly and detail oriented so every visit to Leng Kee service centre, I always look for him. On the overall, he is an asset to Borneo Motors.
My grandad and I were kindly served by Abdul Aziz. His service was top notch, professional, efficient and most importantly proactive on the updates on the status of the car servicing process.
He even went the extra mile by recommending an above average muslim eatery for our lunch!
Definitely left a very pleasant impression on us and we will be regularly liasing with him for future servicing needs!
First time servicing with Toyota. As compared to other service center, the experince was great. recived details of what to expect and what was done at end of service. Hope that Khor will be supporting me during my next service. Good job on customer service
Was attended by Aziz and his service was superb. Highly recommended as his knowledge and advice was very useful and sincere. Keep up the good work and hope all Toyota Service Advisor is like him.
I am always confident & pleased with SVC advisor, ANDY when i bring my 5YO 小白 for servicing. Im assured that 小白 is in good hands. Not forgetting the technicians & mechanics that were behind the scene too. Thank you boys, my 小白 can always rely on you.
I contacted Mr Khor of Toyota Leng Kee regarding aircon problem with my Toyota Velfire and he asked me to send in. He was efficient in coordinating the repair and I was advised the next morning to collect the car. He was very professional and knowledgeable and the air-conditioner is working well now. Thanks Mr Khor
Queue number for both registration and collecting is done on a touch screen panel at the first counter just after the sliding glass doors. The waiting area inside is comfortable with some power outlets and laptop tables.
Sit and wait for your car’s servicing to be done, the location is a little far from amenities. Thankfully there’s coffee to drink. Or maybe go sit in the cabin of one of the showroom cars.
First servicing appt, arrived at 2 on a Friday, was told it takes about 2 hours, I got notification via phone at about 3.15 that car was ready for collection. Your mileage may vary!
I was very pleased with the services at Leng Kee Workshop. The coordinator/customer service officer Mr Aziz is very experience and have a wonderful knowledge in terms of the condition of my car. As this was a major servicing caused the mileages had reached over more than 200000.now my car is perfectly smooth to drive. Thank you Mr Aziz
Aziz is very helpful and explain everything clearly on servicing.
When my car had a flat battery on Saturday 15/01/22, I called the service centre and Jamal promptly and professionally attended to the issue. He took the time to explain patiently. I would gladly ask for this service again.
Kelvin is exceptionally helpful. We drop our contactless key in the car and were not able to locate it. Kelvin done the extra mile to help us find it at the back seat. awesome job!
Sent my car for servicing, the service centre was clean and nice, and the service rep who served me explained the job to be done.
Thanks Mr Aziz for the great customer service. Explain very details need to ensure that my car is in good service
During the night my car could not start and i called Toyota Roadside Assistance. Call was immediately connected to Jamal, he immediately offered to come down to have a look at my car. Jamal arrived within 30 mins and was quick to diagnose it was a battery problem. As the battery was under warranty, I got a free replacement. Thanks for the fast service Jamal, really appreciate it!
Very efficient and good service! Special shout out to foreman Kevin and frontline staff Khor for solving my seat problem quickly knowing I needed to rush off
Jamaica is very assuring and professional. He solves the car issue promptly.
I dealt with Aziz. His service was attentive n extremely good. Well done Aziz.
I usually spend the day there when I do my service for my veh. They currently have tables and chairs for people with laptops. Some terminals to surf web. And power sockets. Complimentary beverages.
Shuttle bus is only in the morning period. And veh can be collected off office hours.
Kelvin could sense I was stressed that my car boot could not open and he agreed to rush over to help me! He solved my problem and was very professional about it. Even though I had to pay $55 for a simple issue, I gladly did it! Toyota Service is excellent.
Kevin was very quick to diagnose the issue and fix the matter since the part was available. Excellent service …
Have been coming here for my routine servicing ever since i got my first car five years ago.
I feel assured to know my car is well taken care of cos the guys here are trustworthy and know their job well!
Thank you Aziz for making the experience at Borneo Motors a 2 thumbs up one.
Aziz explained the task professionally and he is very knowledgeable and together with his team were able to advise and address the situation. Thank you Aziz.
Raj is efficient and is an accommodating individual. Considering the fact that this is my first service, he made the process super easy for me, ensuring that I understood everything I needed to knows. Excellent service from Raj!!
Kevin was very professional and assuring. Glad he came to my assistance.
I like to thank Mr. Abdul Aziz for his impeccable service and courtesy. He went out of his way to help us yesterday in many things, such as offering to do touch ups on the scratches on my car, driving me to the MRT, etc. I have been using the centre services twice a year for the last 6 years and I have never met such a helpful and friendly person. Kudos to Mr Abdul Aziz! May you be forever safe, blessed and happy in your work/life! Thanks!!!
I was not able to start my car and was in a hurry. I contacted Mr. Raj of Toyota Leng Kee Service center. He was very helpful and did an on-line diagnostic via video link and found the battery for the electronic key had depleted. He guided me how to open the door with the manual key and how to get the car started, step by step. I managed to get the car started with his professional guidance. He also advised me that I should get the battery of the electronic key replaced immediately. I have got the battery replaced.
This is my third Toyota car and Mr. Raj has been my ‘go-to’ service engineer for many years. He is such a knowledgeable service engineer and adviser and helped me through diagnostics when i had issues with my car when it was identified that it was due to ignition coil failure and what needs to be done.
Raj is one person I look forward to when booking a date to service my car.
Thank You Raj for your professional assistance always.
Rgds
Raghu
Calvin was attentive, detail and follow up closely with updates. The foreman who went on test drive was patient, experienced, a steady hand.
This service man JAMAL is very experience once he check my car he know the problem. Good keep it up
Fast service. Friendly and knowledgeable staff, Aziz. Thank you
Professional Toyata service quality. Expect the price to be slightly higher, but they will keep your car clean and washed after servicing it.
Very good service provider.Special thanks to
WONG KIN SOON
Service Engineer
Leng Kee Toyota Service Centre
Fast response. Which is the most important as i am blocking other motorist
Aziz provided excellent service. Fast and efficient! Well done
Very convenient check in. Once ur car drive in.. They know u r there… No need to check in. Must be some camera imaging technology. Immediately tell u ur queue number after that. While u r there, when u wait.. There’s place for u to sit, nap or charge ur phone, do ur work… Too bad they dun serve coffee or tea… Else would be perfect. Nevertheless it was a good servicing experience…
Very well organized and comfortable servicing centre. Pleasant feeling to send car for servicing
Jamal came to my location promptly as arranged, to check my car battery and made effort to contact if I am entitled free battery change under my service package with Borneo. TQ!
MR Khor was very good at his service!!! Good job
Responded to my 10.07 am call request for offsite tech assist, Toyota serviceman named Jamal was very friendly & efficient. He arrived on time for 3pm appointment at my resident car park. My Camry car battery replacement was completed within 30mins eventhough it was raining. Thanks.
Good service from Abdul Aziz when bringing in car for servicing today.
Mr. Yin Jun, the service manager is a very professional and helpful person. It’s a great team overall !!
Was served by Aziz recently as my car had a humming sound issue. Aziz was really helpful and sincere in helping me resolve the issue, he was patient in explaining the issue and also recommended the most cost-efficient solution. Highly recommend him for your next visit
Hairol has provided good services includes updated the progress and the condition of the items need to be replace. Keep it up Hairol. Thanks
visited TOYOTA@Lengkee for tyre rotation long overdue that exceeds 10000 km. i called in to Mr Khor Tat Hua (svc engineer) for a walk-in appt. He is v helpful and prompt to let my car in within minutes. car sent in and was done in less than 45 mins. i m impressed. i m grateful and thank him for his commendable service to me.
Kevin is confident and assure me not to worry and will resolve the issue. Overall excellent service.
Mr. Aziz assist me very well. His customer service is excellent. Thanks
Kevin Kwong provided excellent service. He was prompt to respond and solved the issue very quickly. Thanks!
Called up Toyota Road Assistance due to vehicle breakdown on road. Battery issue. I was attended by Kevin Kwong.
Kevin was responsive and arrived at the scene within a short time frame. He is professional, carrying a great work attitude, always ready to help and solve the issues. Due to a dead battery that causes breakdown after assessment, Kevin give proper advices and initiated solutions to it. A great help truly appreciated.
Appreciate Kevin for his professional image, professional skills, professional advices. Thanks for the quick response that saves the Driver’s day with peace of mind. Last but not least, a big Thank You and Keep up the good work!
A big thank you to Mr Jamal for assessing and replacing of my vehicle puncture tyre. Excellent service on his part for coming ASAP and doing a great job!