Review Spa Rael Goodwood Park Hotel, Goodwood Park Hotel, Singapore

Review Spa Rael Goodwood Park Hotel - Singapore Goodwood Park Hotel

“I love the facial and the ambience here ! The therapist is skillful and friendly. It was a good experience!” or “Great experience with Spa Rael. The masseuse Alison was detailed and got all the key pain points. Would recommend.” It is one of the few customer evaluation comments about Spa Rael Goodwood Park Hotel. Let’s read more of this article on Thecityvisitor.com to find out if Spa Rael Goodwood Park Hotel is quality.

Introduction about Spa Rael Goodwood Park Hotel

Here are some fundamental details regarding Spa Rael Goodwood Park Hotel. In terms of Spa, it is generally believed that Spa Rael Goodwood Park Hotelis one of the best places to choose and trust. It is placed at Goodwood Park Hotel, 22 Scotts Rd, Singapore. Whether you are looking for a place or a service related to Spa, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 67329633 (+65 67329633)
  • Website: https://sparael.com.sg/
  • Address: Goodwood Park Hotel, 22 Scotts Rd, Singapore
Images of Spa Rael Goodwood Park Hotel from stock collection and provided by customers

Detailed information of Spa Rael Goodwood Park Hotel

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Spa Rael Goodwood Park Hotel.

Monday, Tuesday, Wednesday, Thursday, Friday: 11 AM to 9 PM.

Saturday, Sunday: 10 AM to 8 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
3.6 km4 minute4 minute3 minute

How to contact Spa Rael Goodwood Park Hotel?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Spa Rael Goodwood Park Hotel via:

Phone number

You can reach Spa Rael Goodwood Park Hotel at 67329633(+65 67329633). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Spa Rael Goodwood Park Hotel via https://sparael.com.sg/. It will react rapidly and assist you with your concerns.

Address

You can directly come to Goodwood Park Hotel, 22 Scotts Rd, Singapore if you have any questions or want to try to experience its services.

Spa Rael Goodwood Park Hotel reviews

Spa Rael Goodwood Park Hotel is among the best destinations of Spa in Singapore, and it merits your consideration.

Is Spa Rael Goodwood Park Hotel good?

To determine whether Spa Rael Goodwood Park Hotel is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“I love the facial and the ambience here ! The therapist is skillful and friendly. It was a good experience!”

“Nice environment. My massage therapist, Apple, is excellent! All my troubles knots were released. Been coming here whenever I’m back for past years.”

“First time visit here, had a very good massage from Evon. Good pressure and helped settle my knotty back problems. Facial was very comfortable and face massage was thorough. Will return again.”

“Enjoyed a 60 minute face spa at Spa Rael. Overall a very good experience. Great staff, very polite and helpful. The treatment itself was very relaxing and therapist was very professional.”

“Chanced upon this unassuming spa in a separate building from Goodwood Park Hotel. Clean and professional, comfy environment. Phada offered the best strong massage I've had in a while! Thank you!”

“Great experience with Spa Rael. The masseuse Alison was detailed and got all the key pain points. Would recommend.”

“Has been with Soa Rael for many years and had enjoyed their excellent services!! Be it facials, massage to customer’s services are great!!”

“Customer service managers are very personable and helpful. Therapists are experienced with good skill set and meticulous in making sure your every spa treatment is superb.”

It has won many reviews from customers on the website, including 204 feedbacks with an overall score of 4.8 out of five-star ratings. Out of those, 96% are positive reviews.

Thecityvisitor.com has provided all the essential information about Spa Rael Goodwood Park Hotel, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Spa Rael Goodwood Park Hotel are not good quality, what should you do?

If you have had an unsatisfactory experience in Spa Rael Goodwood Park Hotel, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Spa Rael Goodwood Park Hotel, Goodwood Park Hotel, Singapore

There is a total 204 reviews

4.8 / 5

96%

4%

0%

  1. Avatar photo
    Wilson Sim

    Great service!

  2. Avatar photo
    W. Hormchant

    Ongoing Amex Platinum redemption offer valid till 30th June 2022 (or call Spa Rael for other ongoing promotions)

    Spa Rael (Goodwood Park Hotel or One15 Marina Sentosa)

    Option 1 – Spa Rael Couple Spa Retreat
    (Duration: 90mins | Valued at S$622) – 60 mins Body Massage – 30 mins Body Polish – Complimentary Add-on: Couple Room

    Option 2 – Anti-Aging Expert Treatment
    **Only available at Goodwood Park Hotel (Duration: 90mins | Valued at S$737) – Cellec Lucent and Eye Renewal

    Option 3 – Escape to Paradise
    (Duration: 135 mins | Valued at S$639) – 60 mins Body Massage – 75 mins Facial treatment with Collagen eye mask

    Bookings are subjected to spa capacity and availability.

    Spa Rael Locations:
    Goodwood Park Hotel 22 Scotts Road Singapore 228221
    Spa is located beside main building. Please head towards York Hotel, beside Thai Village Restaurant.

    Operating hours:
    Weekdays 11.00am to 10.00pm
    Weekends 10.00am to 7.30pm

    ONE°15 Marina Club 11 Cove Drive, Sentosa Cove, Level 2 (Lobby Level) Singapore 098497 Spa is located beside the gym

    Operating hours:
    Monday – Friday: 11.00am to 8.00pm
    Saturday – Sunday: 10:00am to 9:00pm

    My Review:
    Complimentary Voucher: ⭐⭐⭐⭐⭐
    Facilities: ⭐⭐⭐⭐
    Body Polish: ⭐⭐⭐
    Body Massage: ⭐⭐⭐

    note: above ratings are of my personal experience and opinion only.. I’m sure there are other better masseuses in Spa Rael.. just that today is not my lucky day

  3. Avatar photo
    Clara Lim

    Great experience with Spa Rael. The masseuse Alison was detailed and got all the key pain points. Would recommend.

  4. Avatar photo
    Desiree Koh

    I like the massage from Prada as she have a good skill in massage and Michelle she have a good service to customer and feel comfortable to deal with her.

  5. Avatar photo
    Sharlene Chye

    Love the personal touch and the ambience! Highly recommended for treatments!

  6. Avatar photo
    Yuk Lin Yong

    The massage is so comfortable that I almost fell asleep. Totally enjoyed the massage session.

  7. Avatar photo
    lam cheryl

    The service is quite good. They are not that pushy to sell their packages.

  8. Avatar photo
    Chetan Mehra Photography

    Best place to get your massage fix, try yan yin masseur, she is the best in my opinion

  9. Avatar photo
    Wai Keong Fong

    Very pleasant spa experience. Professional service and facilities are clean and new looking.

    Highly recommend this spa.

  10. Avatar photo
    Mioko H

    They didn’t tell me that they have shower, in advance. So, I was rush to take shower, before I go. Message was good…

  11. Avatar photo
    Bonnie O

    Love the service here – it’s attached to Goodwood Park hotel so expect hospitality grade service. Pleasant ambience and the package prices are very value for money also. Always feel so relaxed here.

  12. Avatar photo
    Pam Teo

    Apple provides good massage service n Michelle communicates promotion package appropriately.

  13. Avatar photo
    Denise Lim

    Great service and friendly therapist

  14. Avatar photo
    tan julia

    Well received by friendly customer service. Massage was good. Worth giving a try.

  15. Avatar photo
    hitto Mo

    Review of Mt. Naedonnae made by Koreans (North Korea B)
    I was originally going to go, but it was full, so I came here.
    20man won at 1shigan oh.. sono here. Cool!
    He said he was going to sleep while receiving the massage, so he kept cutting it, but mal girl – come on. Great!
    When I was getting a massage, the staff said that my hands hit 3 to 500, so I was holding a dumbbell in my hand and it was hard like a helmet that I bought 15gym! Haha.. my soft skin Aya dawg. Awesome!
    (Received the gel king) Great extreme praise for the rubber clay performance mentioned in the previous paragraph. Fantastic!

    I will go to a Michelin restaurant with this don. Services feel like Michelin restaurant

  16. Avatar photo
    Elaine Koh

    Nice place for the massage. Not pushy too after first experience.

  17. Avatar photo
    Geraldine Chong

    Favourite spa massage place! Monthly routine with my favourite therapist. Good deal too.

  18. Avatar photo
    Aw Yu Xuan

    First time at Spa Rael and it was a great experience! Michelle at the front desk was very friendly and helpful. Apple the therapist was skillful. Overall a fantastic experience!

  19. Avatar photo
    Ingrid Mak

    great service and enjoy the relaxing environment – Nicole, Anna are my fav go-to people

  20. Avatar photo
    C. Neo

    very professional service. therapists are friendly and the massage was relaxing. will definitely come again!

  21. Avatar photo
    Rachel Tan

    The spa was lovely and very soothing. Great service and no hard upselling so was a wonderful experience for a 60-min deep tissue massage

  22. Avatar photo
    Shu Jun Kee

    Therapists are knowledgeable and skilled

  23. Avatar photo
    Wei Ting Khoo

    Had a great facial experience at Spa Rael with Jane as my beautician. She was gentle and careful with extractions!

  24. Avatar photo
    Ang Esther

    Friendly, approachable, wonderful service and skills. I have been here for facial and massage sessions frequently. I also love the convenience to book for slots using WhatsApp. Recommended!

  25. Avatar photo
    Alex & Rachel

    Good service especially from Kit and Michelle! Thank you!

  26. Avatar photo
    Angeline Chiam

    Therapist is knowledgable and give good recommendation

  27. Avatar photo
    Khoo Wei Xuan

    Highly recommended! Had a really relaxing massage here and the best part is that the beds were heated.

  28. Avatar photo
    Jenn Lee

    Always very good service for both massage and facial.

  29. Avatar photo
    Loo Me Sin

  30. Avatar photo
    Justynn Tan

    Effective treatments by experienced therapists in a relaxing ambience…

  31. Avatar photo
    Elsie Low

    Always a nice place to relax. But for the past few visits, I noticed that they do not have a standard SOP. The masseuse has her own individual way of massaging. Not too sure that the Spa leaves it to masseuse to decide.

  32. Avatar photo
    ws Koh

    Thanks Michelle for service – clear and concise. Therapist Alisa was helpful and detailed in her treatment

  33. Avatar photo
    Kenneth Koh

    Very professional and relaxing experience. Masseurs were attentive to small details

  34. Avatar photo
    Mona Kunalan

    My therapist Maggie was knowledgeable. She knew where I was tight without me informing her and knew how much pressure to apply.

  35. Avatar photo
    George Chang

    Friendly professional staff. Therapist applied right pressure as well .. my wrist pain being with me for more than 2 months reduced greatly ..

  36. Avatar photo
    Wan Yoong Alessa Lee

    I bought a package with this place and boy do I regret. Counter staff has no tact in selling packages. The focus of a MASSAGE salon is how the service was but they aren’t interested much in that the only thing they bother is to get you to buy MORE packages when you just signed a 10 session package. I have already said I wasn’t interested but it was being brought up and sold to me again. Distasteful and a turn off no matter how good the massage is. it wasn’t an insanely good massage it was good but nothing to rave about. service is tardy sometimes, recep staff are just poor in customer service. Who interrupts the customer continuously on the phone when you ask the customer a question and before they can finish answering they are being cut off with another question? Therapists are inconsistent in quality. I’ve been here 4 times and each time the therapist— different ones, either pressed into my bones at some parts or it was like a dragonfly touching my muscles. When I tell them to apply slightly more pressure it becomes pain galore. Did I also mention if you have a preferred therapist forget about asking because they are NEVER able to give you your preferred on the day of your appointment. Sometimes they don’t even bother asking or suggesting if they can provide you another similar style masseuse. I’ve been to other massage places and that did not happen. I knew about them through Fave a few years ago, but seems like their standards have not improved, amateur but charging 1st class prices. I think I will ask for a refund for the package.

  37. Avatar photo
    XJ Chan

    Loved the experience at this spa that is secretly tucked away amidst the hustle and bustle of Orchard – which means that you get serenity during your spa treatment and accessibility to the Orchard stretch right after.

    Did my facial and full body massage and thoroughly enjoyed it. Therapists were super professional and ensured that I received the right treatment for my body and skin type.

    Front desk staff were very pleasant and friendly. There was no hard selling at all and sales staff ensured that I only got what I needed. The front desk staff also ensured that the spa experience was good from end to end.

    Definitely highly recommended.

  38. Avatar photo
    Yeepee Lim

    Nice ambience for massage

  39. Avatar photo
    Jade Yuting Pang

    Have been coming here for the past years, relaxing spa for facials and the therapists are very professional and friendly. Recommended!

  40. Avatar photo
    Eunice Tan

    It was a comfortable soothing facial experience at Spa Rael. Therapist Jane was professional and took the extra effort to explain my skin condition to me (: an overall pleasant facial! Thank you for treating my dry skin!

  41. Avatar photo
    Ice Lam

    I have been with them for 2 decades. Quality product and not too much hard selling – what I love about them.

  42. Avatar photo
    Greg Kuo

    Have been visiting from time to time since ages ago. Standard maintains and still its one of the best in Singapore.

  43. Avatar photo
    Siew Li Chen

    Therapist and consultant are very friendly and provide excellent and professional service

  44. Avatar photo
    Pamela Lim

    Been a customer here for over 2 years and love the massage therapists and ambience of the spa.

  45. Avatar photo
    Mabel Ng

    Facial therapist Jane is a friendly and professional lady. Have been coming here for some time, both their masseuse and therapists are very good to pin point and help alleviate IMC problem areas. Recommend their services to others.

  46. Avatar photo
    cynthia Cheraphlin Lee

    Had a good massage. Nicole is very attentive and professional.
    Michelle is friendly and not pushy when she sells the package to me.

  47. Avatar photo
    Doreen Lim

    Nice, good service and friendly staff. Ambience is also very clam and relaxing. A nice place to have facial and massage. …

  48. Avatar photo
    Molly Lim

    Very nice n quiet environment with soft music for massage. Staffs are very friendly.
    Overall 5 stars to Sparael.

  49. Avatar photo
    Learnt Art

    A premium spa with clean facilities and well trained staff. I enjoyed the spa session in a completely relaxed mode. The spa session illuminated the five senses: touch, smell, sight, sound and sense of calmness. Each element was very well paced. I would strongly recommend this spa for a mini retreat or an unscheduled escape from the madding crowd.

  50. Avatar photo
    Gek Hong Ng

    Staff are friendly with nice ambiance

  51. Avatar photo
    Rach Tham

    Beautician Joyce is a gem! However, as I was a slightly late and the next customer after me was earlier.. She had tasked her colleague to help remove my mask.. which i was perfectly fine with… Assuming her colleague’s skills are on par..

    Sadly.. that colleague… Kaylee is a nightmare!!! She’s extremely rough!!! When she clean my face, i feel as if she’s scrubbing tough grim off some pot base!! It only got worse when she did a bit of head massage.. OMG!!! I FEEL AS IF MY SKULL WAS GOING TO BE CRUSHED BY HER!!!

    Not forgetting to mention.. She’s a hard seller!!
    I’m sorry, but just the way she speak push and her roughness… I would not spare any moment to sign or extend any package with her!!!

    So for facial, do look for Joyce..!!
    And… If you are in the mood or into some rough time… don’t forget Kaylee!!!

  52. Avatar photo
    Hui Ling Ng

    Customer service managers are very personable and helpful. Therapists are experienced with good skill set and meticulous in making sure your every spa treatment is superb.

  53. Avatar photo
    Irene Lee Lim

    Am very satisfied with the overall customers service at Sparael.

    Thanks to Michelle Chng and Anna Ng. Especially Anna, who have been a great help to my back condition. Much appreciation.

  54. Avatar photo
    Christopher Neo

    Been with them for almost 2 years and still satisfied. Their customer service is excellent, good knowledge on their services and products and price wise is at acceptable range.

  55. Avatar photo
    Cherny Goh

    Have been with this massage outlet (formerly Ultimate Spa at Shaw) for years. Good to detox and relax muscles once a month. Used to serve ginger tea before massage and dessert after massage during per-Covid time. Now only have ginger tea.

  56. Avatar photo
    Shereen Kaul

    Enjoyed a 60 minute face spa at Spa Rael. Overall a very good experience. Great staff, very polite and helpful. The treatment itself was very relaxing and therapist was very professional.

  57. Avatar photo
    Yun PooLai Polly

    Love the services and personalised touch by the therapists like Sheila (facial), sales consultants and sales manager (Caslyn)! Will continue to support Spa Rael.

  58. Avatar photo
    Miffy Chow

    Kathy & MONA super good skill and customer service

  59. Avatar photo
    W. Hormchant

    Ongoing Amex Platinum redemption offer valid till 30th June 2022 (or call Spa Rael for other ongoing promotions)

    Spa Rael (Goodwood Park Hotel or One15 Marina Sentosa)

    Option 1 – Spa Rael Couple Spa Retreat
    (Duration: 90mins | Valued at S$622) – 60 mins Body Massage – 30 mins Body Polish – Complimentary Add-on: Couple Room

    Option 2 – Anti-Aging Expert Treatment
    **Only available at Goodwood Park Hotel (Duration: 90mins | Valued at S$737) – Cellec Lucent and Eye Renewal

    Option 3 – Escape to Paradise
    (Duration: 135 mins | Valued at S$639) – 60 mins Body Massage – 75 mins Facial treatment with Collagen eye mask

    Bookings are subjected to spa capacity and availability.

    Spa Rael Locations:
    Goodwood Park Hotel 22 Scotts Road Singapore 228221
    Spa is located beside main building. Please head towards York Hotel, beside Thai Village Restaurant.

    Operating hours:
    Weekdays 11.00am to 10.00pm
    Weekends 10.00am to 7.30pm

    ONE°15 Marina Club 11 Cove Drive, Sentosa Cove, Level 2 (Lobby Level) Singapore 098497 Spa is located beside the gym

    Operating hours:
    Monday – Friday: 11.00am to 8.00pm
    Saturday – Sunday: 10:00am to 9:00pm

    My Review:
    Complimentary Voucher: ⭐⭐⭐⭐⭐
    Facilities: ⭐⭐⭐⭐
    Body Polish: ⭐⭐⭐
    Body Massage: ⭐⭐⭐

    note: above ratings are of my personal experience and opinion only.. I’m sure there are other better masseuses in Spa Rael.. just that today is not my lucky day

  60. Avatar photo
    Tami R

    Friendly staff, clean n neat place. Good experience. Coming back for more sessions

  61. Avatar photo
    Isabelle

    Hangul long beam, Shira-gu, asterisk press
    Gagging massage skills
    The food is like playing with clay.

  62. Avatar photo
    Polly Zheng

    Nicole and Apple were professional in their massage and we enjoyed the session very well. Right amount of pressure during massage and no pushy sales too thanks!!

  63. Avatar photo
    Monica Kho

    Great masseur who knows exactly what to do with right pressure.will consider going again.

  64. Avatar photo
    Amit Kashyap

    Very relaxing massage. Staff were professional and skilled. Highly recommend!

  65. Avatar photo
    Qiuling

    I was served by Jane and Michelle. I like that they are genuine in making sure I am feeling relaxed for my facial and helps me understand my skin better. The place is also convenient located. Highly recommend the spa!

  66. Avatar photo
    Karim Bouchiba

    Really Great therapist for our couple massage but the place is creepy and needs urgent renovation works.

  67. Avatar photo
    Joseph Chong

    The place is very clean and spacious. The staff are very friendly and professional. My wife and I enjoyed our massage very much. Keep up the good work!

  68. Avatar photo
    YunKyung Kim

    It is quite old spa and massage shop. The service is ordinary but it is pricy.

  69. Avatar photo
    Leonard Teá

    Have been here for years, was treated by Jean who really look after my face and looks. Unfortunately due to her departure, was taken over by Marvis. Pretty good as well and professional.

  70. Avatar photo
    Irene Thye

    Friendly staff and therapist.

  71. Avatar photo
    Lynn Lim

    Always refreshed after every visit! Good service from appointment booking to the end of every visit!

  72. Avatar photo
    sharon lee

    My therapist is Apple, she did a great massage n had massage my acute point and felt relaxed after. Great skills.

  73. Avatar photo
    Josie Tan

    Has been with Soa Rael for many years and had enjoyed their excellent services!! Be it facials, massage to customer’s services are great!!

  74. Avatar photo
    Lydia Ong

    Visited the Spa twice – therapist was Mona and Pearl. It was very relaxing and enjoyable! Will definitely patronize again. Highly recommend doing the arrangements through Michelle and she helped to accommodate my ladies group spa session

  75. Avatar photo
    Pricilla Loh

    Good service and professional and efficient staff, but decor doesnt look high class and customers were only served warm water after the massage session. I expected some Chinese or Japanese tea, and preferably some snacks as in some other massage parlours

  76. Avatar photo
    Rachel Yu

    Have been with Spa Rael for more than 10 years and it has been great service received from the spa manager and therapists for both massage and facial. Special kudo to Karen the current spa manager who has been always helpful and customer care than sales focus!

  77. Avatar photo
    Nat Sealy

    Clean facilities, friendly staff and my therapist Anna is awesome.

  78. Avatar photo
    Elizabeth Chua

    Experienced staff. Clean Environment

  79. Avatar photo
    Mayson Seah

    Great massage and friendly!

  80. Avatar photo
    Esther Lee

    Relaxed ambience

  81. Avatar photo
    Ang Bee Yong

    Comfortable for massage from Kit and Michelle provided good service.

  82. Avatar photo
    Heng Heng

    One of the best spas in town. Highly recommend!

  83. Avatar photo
    Joyce Lu

    I’ve been a long time customer of Spa Rael and have always looked forward to coming here for my massage. Therapists here are consistently really good and I love that the spa is located at a quieter spot in town!

  84. Avatar photo
    Denise Tan

    I incorrectly purchased the voucher online in my name, which was intended to be a gift. The staff provided superb service to amend and added in a customised message in the box before delivery. The whole process was seamless and I received the package the next day!

  85. Avatar photo
    Cherny Goh

    Have been with this massage outlet (formerly Ultimate Spa at Shaw) for years. Good to detox and relax muscles once a month. Used to serve ginger tea before massage and dessert after massage during per-Covid time. Now only have ginger tea.

  86. Avatar photo
    Happy High Life

    Got couple spa. Staff are friendly and nice. Service not bad… masseuses can customize according to if u prefer hard or soft massage or target certain areas. Body scrub was comfortable and had good smell. Husband especially enjoyed the massage.

  87. Avatar photo
    Brian C

    Nice tranquil place, good service & product used

  88. Avatar photo
    Ginger Ong

    Nice experience and good massage! The masseur hit all the right spots with the right pressure.

  89. Avatar photo
    M M

    If you are looking for a great massage,cozy place and nice people, Don’t think twice to come and visit spa rael.

    Michelle was very accomodating and friendly and Phada too.

    The whole experienced was very good and highly reccomendable!

  90. Avatar photo
    Siok Bee Ng

    Friendly service staff and skillful masseur

  91. Avatar photo
    Ainah Koh

    I have very good experience at SpaRael with good masseurs. Feel rejuvenated every time after each body massage. Really enjoy it!

  92. Avatar photo
    xiaoshin 003

    Good ambience. Great spa!

  93. Avatar photo
    Xaviera.x

    Wonderful staff, very peaceful environment. Fantastic experience all together ⭐️

  94. Avatar photo
    Sandeep Shivakumar

    Coco was a good masseuse. I enjoyed the massage and ended up buying a package. Good massage and comparatively good value

  95. Avatar photo
    Sandra Chen

    I always look foward to my massage sessions at Spa Rael. Their staff are very professional and friendly. Look for Michelle who is the group senior manager there!

  96. Avatar photo
    Lim

    Great service and never disappoints every time we come back! Skillful massages

  97. Avatar photo
    Apoorva Anubhuti

    Massage is great

  98. Avatar photo
    Jessica SEE

    I love the body massage here. It helps with my lower backache and the service is really very good. They use very high quality massage oils. The manager, Caslyn gives me many good recommendations and her service is commenable.

  99. Avatar photo
    Clayton Chua

    Skillful and pleasant massage. Couple room was spacious and cosy. Attention to details were well planned. Plinths even came with bed warmer. Masseuse was professional and good with her techniques.

  100. Avatar photo
    C (C)

    Good facials provided as well as massages. Professional in their services.

  101. Avatar photo
    Susan Wijaya

    Good masseuse and the staffs here are very friendly.

  102. Avatar photo
    Lydia Damayanti

    Very warm welcome n friendly

  103. Avatar photo
    Gailyn

    Therapist skill is good, feeling better after the massage.

    The room we gotten was a couple room and there is a shower room and a bathtub, would be good if there would be a toilet in the room as the spa has 2 sides (ladies spa on the left and men spa on the right).

    The couple room i had the massage in was the men spa on the right so when i had to use the washroom in the middle of the massage, it was quite inconvenient as i had to go out all the way to the ladies spa on the left.

  104. Avatar photo
    Kiro Kiro

    I must say their Manager Ms Esther Goh was everything you would want from anyone in the front line.. She was pleasant and professional while being warm and friendly. SPA RAEL is 1 of the best spa I had tried in town.. Highly recommended..

  105. Avatar photo
    chong lee peng

    The environment is beautiful and quiet, and the staff are very kind.

  106. Avatar photo
    Josephine Lee

    Masseuse coco gave me a great experience. Really enjoyed the massage. …

  107. Avatar photo
    python python

    Terrible experience. The massage room was like a storeroom, it does not justify the price and experience at all.

    Update:
    Following my review of the less-than ideal treatment room, the spa reached out to me and assured me that they are taking my feedback seriously and have taken steps to improve their premises and treatment rooms. They invited me back for another massage session and this round, the room was much better! I appreciate the efforts taken by the management to address customers’ concerns and their earnest attitude to make things right again. Thank you for listening and restoring my faith in your service attitude.

  108. Avatar photo
    Jo Lee

    Apple is great, her advise is good. Thanks for relaxing my body..

  109. Avatar photo
    Von Bing Yap

    Very good service.

  110. Avatar photo
    gingero froggie

    Quiet sanctuary for a massage. Been on travelling and came back with stiffness all over my body. My masseuse was able to work on those stiff zones with the right pressure. I do fe much better after this massage!

  111. Avatar photo
    Winnie Ngoh

    Great service and responsive.

  112. Avatar photo
    Alec Santha

    Professional SPA treatment

  113. Avatar photo
    My if

    Customer Service is good, but facial & massage skills need improvement. Decor needs more colour. Looks gloomy.

  114. Avatar photo
    Jovina Lee

    Nice and comfortable environment for a good massage

  115. Avatar photo
    Marc Chan

    Great experience doing massage and facial with my wife. Excellent customer service and seamless booking experience.

  116. Avatar photo
    renee lee

    Went to spa rael today to experience hydrobath and aromatherapy massage, consultant Michelle was super nice to specially select a therapist based on my needs. Masseuse Kit was also very skillful and really hit all the right spots! Felt super relaxed after the massage environment was also spick and span. Overall 11/10 experience !

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    Foo Siew Mei

    Massage is good

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    Marcus Tay

    Chanced upon this unassuming spa in a separate building from Goodwood Park Hotel. Clean and professional, comfy environment. Phada offered the best strong massage I’ve had in a while! Thank you!

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    lucy finiarel

    Lovely massage and service

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    Cristina Fujiwara

    My husband and I went for a 90 minute couple massage and we highly enjoyed it. Our therapist were wonderful, highly skilled and professional. We cannot wait to go back again.

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    Lim Qiuhui

    Through friend recommendation, I get to know this well hidden spa beside the main building of Goodwood Park hotel. A place that I can unwind myself from my packed schedule with the quiet and peaceful spa rooms provided. Well dedicated PIC (Michelle) that has appointed to me and she never failed to help me to look out for a suitable Massage Therapists for my body aching condition. Always looking forward to my next visit for Massage with Sparael. Do consider booking their trial package for the experience

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    Pavani Nagarajah

    Very professional team. Their facials are just amazing. Staff are polite. Great service all round

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    Kym Cheng

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    Claire Cai

    Went for facial and body massage. Absolute bliss and enjoyment… kudos to Kellyn (facial therapist) and Phada (body therapist)!

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    Casey Woo

    The service is good. Their masseurs’ skill is very good as well.

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    Shin wan Leong

    Good service, Jane n Michele were friendly n professional .

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    Karen Lee

    Good and relaxing environment.

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    Jerald Chan

    Attentive service from staff and they made sure that I was comfortable (even though it was my first time getting a facial treatment done).

    Also got a great consultation post-treatment.

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    Jessie Ang

    I been wirh spa rael for many years. My facial therapist shelia had been with me for more years, Excellent in helping maintain my skin. The consultants are friendly too. Love their services and environment. Made me feel relax for the treatment i had. Thank you for their hard works.

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    Contaxable L

    Excellent service.

  131. Avatar photo
    Natalie Diong

    Really enjoyed my session with Maggie and Karen. Looking forward to my next visit !

  132. Avatar photo
    Justin Loh

    Very nice, relaxing and comfortable environment with friendly and skilfull facial therapists such as Alyssa

  133. Avatar photo
    Saffwan Othman

    Very good first time experience here. Will definitely recommend and come again.

  134. Avatar photo
    Edward Yogeswaran

    Pearl and Alison been amazing with massage session this time. Staff very helpful and accommodating with needs. Thank you very much team

  135. Avatar photo
    Karen Kay

    I love the facial and the ambience here ! The therapist is skillful and friendly. It was a good experience!

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    Guo Liumei

    service is very good. massage is great.
    will recommend friend to come.

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    Denise Chin

    Service was good and location was excellent

  138. Avatar photo
    Kok Seng Ng (Paschen)

    Great Spa

  139. Avatar photo
    Shanthi Subramaniam

    Awesome massage & facial services!! Strongly recommended

  140. Avatar photo
    Pauline Lee

    Nice environment. My massage therapist, Apple, is excellent! All my troubles knots were released. Been coming here whenever I’m back for past years.

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    Kathleen Koh

    Lovely, tranquil and clean. Love the therapists and the staff at the counter – professional and friendly Highly recommended!

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    Rosabel Teo

    First time at SpaRael. Their therapist, Coco, is experienced and friendly. Felt great and relaxed after the session. Michelle, their Senior Manager is professional and is able to recommend a suitable package to us which we ended up signing. No hard selling. …

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    Jasmine Chan

    The masseur is very professional. Thank you.

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    Meredith Lim

    The masseuse was really good. Massage experience was great overall. Will visit again.

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    Derrick Lee

    I have been enjoying their services for more than 3 years by now and I am still continue using their good services though. They have many good and experienced staffs provise professional services that you will enjoy.

    The staffs put in efforts and patience in accommodating my schedule in fixing my appointments in advance. Despite my busy schedule, they are able to meet my expectations, really appreciate that.

    I enjoy the environment and facilities too as the centre located at Orchard area is cosy, clean and well maintained. Thus I give 5 stars review.

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    Sheng Wan Ng

    Relax and chill over spa at the heart of city centre.

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    Vijay Venkatesan

    Went for a 90-minute massage and scrub

    4/5 : OVERALL.

    5/5 : Reception-staff. Very welcoming and courteous; sought exact therapy needs.

    4/5 : Reception-ambience. Was a little aged.

    4/5 : Therapy room-ambience. A little aged, but kept very clean.

    5/5 : Therapy room-temperature. Initially the room was quite cold, but the therapist was quick to respond to my request to increase the room temperature.

    5/5 : Therapy room-table. Clean and well laid out. Even had an electric warmer.

    3/5 : Scrub-technique : The therapist did not know what she was doing.

    5/5 : Massage-technique. The therapist was really skilled, and knew where the knots/stress were, and was very deliberate in relieving them through her unique technique.

    3/5 : Reception-staff post therapy were busy up-selling me to a package. That kind of bust the post massage good feeling!

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    Mona Bash

    Nice n friendly …

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    Edward Lim

    It was a bad day for me as many equipments were out of service like the bubble spa bath without the bubbles, body warmer under the massage bench as well. Soap dispenser was empty etc.. but massage was good.

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    Siew Ling

    Facial was comfortable by marvis

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    Leong Bin Rui

    Couples massage room ambience is dark, cool & romantic. Masseurs used the perfect pressure.. Totally worth it! Highly recommended

  152. Avatar photo
    huimin diong

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    Yap Nicole

    Service was good and feel so relaxing

  154. Avatar photo
    Shu En Chen

    My masseuse Maggie was really good, mentioned that my lower back and neck was really tight and she managed to rub out the kinks and knots!

    The entire ambience of the spa was really relaxing and the service was fantastic!

    Thank you Michelle for making me and my girl friends feel so at home!

  155. Avatar photo
    Alice Ko

    Very good massage services, look for Anna. Excellents customer services as well, Thanks Kelly !

  156. Avatar photo
    Len Augustine

    Wonderful experience..
    Facial and Eye treatment was fantastic.. a must relaxing experience..

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    xenia kim

    Wendy was very skilled in her massages, able to pin point exactly which spots were aching and needed knotted.

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    Yu Leng Chan

    Went for couple package hydrotherapy + body massage. Jacuzzi spa was very comfortable, masseuse apple and May were very experienced and check in with us on how was the strength and adjusted the massage according to our needs.

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    Niki Tang

    Felt relaxed and soothing after massage each time I visit the spa!

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    Sam Fu

    Great massage experience. Apple helped a lot with knots on my back and shoulders.

  161. Avatar photo
    Karen Nadua

    Nice relaxing massage at Spa Rael. My massage therapist Maggie were able to work through my shoulder knots and Michelle the manager was very nice and welcoming.

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    Kc Juz

    Good spa experience at Spa Rael. Clean rooms with relaxing smoothing music in the background. The room also come with attached shower and hearted blanket of it gets too cold during the massage session. The masseuse was very skilful with firm massage and attentive to the needs of the customer, as well as always checking if the strength is alright.

    The ginger tea offered before and after the massage was a nice touch. The ginger tea itself is rather spicy. After the massages session, sales staff will try to promote the spa packages but they are not too pushy which is good.

    However prices for walk in customer is very expensive and the parking charges at the car park is exorbitant. Better to park at nearby car park and walk over.

  163. Avatar photo
    kareem sharada

    The massage was great. Nicole and Li Yan were our therapists and they really knew how to work the knots. Very professional service and hygienic environment. Came stressed and left the spa relaxed! We highly recommend Spa Rael!

  164. Avatar photo
    veronica ng

    My husband and I have been with Spa Rael for 10 years. My masseur, Anna, is very skilful and we look forward to our monthly massages.

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    Jamuna Rani Pillay

    Like the way they massage. Able to spot on painful areas and provide long lasting relief. Staff very friendly and listens to your needs.

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    car s

    Good service. Have been here many year.

  167. Avatar photo
    Vanessa Phang

    Pearl was great, thankyou for the good service …

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    TAN KHONG MAY ELISA

    Like their environment, easy access to the spa, clean & well maintained. Counter staffs are always friendly when I went for my spa services. Kit is very professional and skillful, I simply like her service very much. Will recommend my friend to try out one day.

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    Neta Harel

    Excellent massage, just the right amount, professional. Clean place, smells good.

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    Zibin Chen

    Highly recommend Phada if you want a firm yet relaxing massage

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    Tony Khoo

    Pretty good facial. Walk in first time customer. Did not buy the package and had to pay full price for the most expensive parking in orchard ! $12.50 for 2 hours

  172. Avatar photo
    Eng Kai Jun

    Very good therapist! Apple solved my neck and shoulder problems. One of the best I have tried. Package price is reasonable too.

  173. Avatar photo
    Maureen Kaur

    Therapist Jo was well versed and experienced. Enjoyed my time here with their facial spa. Will be back for more.

  174. Avatar photo
    Chris Lau

    It’s a very pleasant experience. The senior manager Michelle is very attentive and the masseur is very professional. …

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    Meng Gan Ng

    Great experience. Staff was courteous and helpful during the session.

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    youhwa ng

    Friendly service, clearing up fatigue.

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    Jesslynn Lee

    Have been coming here for quite a number of years. Service is good and the masseuse never fail to impress.

  178. Avatar photo
    Jackie Lum

    Love the massages & facials here! A relaxing place to be!

  179. Avatar photo
    Juliana Wong

    A great place for massage. The therapist, Pearl, provides excellent service and is able to customise the massage to suit my comfort. Customer service officer, Michelle, is also very friendly.

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    Charlotte Pang

    Clean facilities
    Pro massage therapist
    Dedicated to customer
    Must visit

  181. Avatar photo
    Emma Yap

    Excellent and personalised service as always by Jane and Kaylee!

  182. Avatar photo
    Khoo wei jie

    Relaxing massage and excellent amenities.

  183. Avatar photo
    Glynis Loh

    The massage therapists and staff were all very good and friendly. Esp Michelle, coco and may. Worth coming.

  184. Avatar photo
    G G

    Great service and good quality massages. Will be back

  185. Avatar photo
    Rachel Lee

    Have been visiting here for 5 years I absolutely love their facial, especially the massages.

  186. Avatar photo
    Bernard Ong

    Brought my wife here for a birthday surprise couple spa session. She really loved the massage and remarked that her therapist (Lydia) hit all the right spots and varied pressure (medium) appropriately. Being someone who has previously walked out massages at other spas in the past, it was unbelievable to me when she mentioned that this experience at SPA Rael was perfect.

    I’m not really a SPA enthusiast, but my therapist (Nicole) was surely able to get to the knots with sufficient pressure (firm).

    Both therapists were friendly yet not overly chatty, so we definitely had a relaxing and enjoyable time there.

    Thanks so much to manager Michelle who made the arrangement and perfect recommendations. It made my wife’s day and naturally, my day too!

  187. Avatar photo
    celine teo

    Great massage experience at spa rael …

  188. Avatar photo
    Jiexin Ng

    First time visit here, had a very good massage from Evon. Good pressure and helped settle my knotty back problems. Facial was very comfortable and face massage was thorough. Will return again.

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    Amanda Ong

    Very relaxing massAge, Pearl is great!

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    Jeff Yeo

    Good spa

  191. Avatar photo
    XJ Chan

    Loved the experience at this spa that is secretly tucked away amidst the hustle and bustle of Orchard – which means that you get serenity during your spa treatment and accessibility to the Orchard stretch right after.

    Did my facial and full body massage and thoroughly enjoyed it. Therapists were super professional and ensured that I received the right treatment for my body and skin type.

    Front desk staff were very pleasant and friendly. There was no hard selling at all and sales staff ensured that I only got what I needed. The front desk staff also ensured that the spa experience was good from end to end.

    Definitely highly recommended.

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    Golden Bluewave

    @Goodwood Park Hotel vicinity.
    Relatively clean and hygienic. Relaxing ambience. Warm drinks available to be taken after/before a massage.
    Offers essential massage packages.
    Good masseuses.
    Packages are on the high side.
    Enquire on promotions.
    Go for a trial session but thereafter there will be a sell to take a package. This is normal hence go with a mindset of preparedness. No obligation to wade off if session is ineffective. Take up all feedbacks and experiences of each session with the consultant. If satisfactory, iron out all bad experiences.

  193. Avatar photo
    Cheryl Duerden

    Very attentive staff and masseuse as always, we thoroughly enjoy the service on every visit. Thanks so much for the wonderful job!! Highly recommended.

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    Siew Hwee

    Professional and cosy.. friendly staff

  195. Avatar photo
    Amos Tong

    Professional clean polite therapists , 5 star service for massages and facials. definitely must go

  196. Avatar photo
    flyfly

    Very good pressure. Masseuse are all super experience. Very satisfied. Highly recommended.

  197. Avatar photo
    Juwita Wansi

    Nice spa an very friendly

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    Joseph Lee

    relaxing environment and excellent service

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    Karen Ng

    Went to get a voucher as a gift for my friend’s wedding. They are very friendly, patient and professional in recommending the right treatments I should get. Highly recommend….

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    Yhasodha Yogeswaran

    Came to spa rael since last year, my parents love it. They use the jacuzzi and body massage. Recommended for those who need relaxation.

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    Dwi

    Therapist Phada was good and gentle. Michelle was accomodating and professional. Love this place.

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    alyssa chuay

    I love their facial treatment,the results are great and fast.The body therapist’s skills are also top notch!
    The price is reasonable and the environment is comfortable and feels very personal.

  203. Avatar photo
    QUEK AMABEL

    Therapist Mona massage skill is very good and she is professional too. Counter girl friendly. No hard selling. So we end up signing package with them.

  204. Avatar photo
    june wu

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