Review Singtel Shop Comcentre, 31B Exeter Rd, Singapore

Review Singtel Shop Comcentre - Singapore 31B Exeter Rd

“Very modern vibe and there are lots of entertainment available while waiting for your queue number.” or “Its inside the AMK hub mall. Staff are very kind and polite enough answer any question. Very professional. Thank you. Keep up the good job.” It is one of the few customer evaluation comments about Singtel Shop Comcentre. Let’s read more of this article on Thecityvisitor.com to find out if Singtel Shop Comcentre is quality.

Introduction about Singtel Shop Comcentre

Here are some fundamental details regarding Singtel Shop Comcentre. In terms of Telecommunications service provider, it is generally believed that Singtel Shop Comcentreis one of the best places to choose and trust. It is placed at 31B Exeter Rd, Singapore. Whether you are looking for a place or a service related to Telecommunications service provider, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Website: https://www.singtel.com/store-locator
  • Address: 31B Exeter Rd, Singapore
Images of Singtel Shop Comcentre from stock collection and provided by customers

Detailed information of Singtel Shop Comcentre

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Singtel Shop Comcentre.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 10:30 AM to 7:30 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
4.32 km4 minute5 minute4 minute

How to contact Singtel Shop Comcentre?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Singtel Shop Comcentre via:

Website

You can contact Singtel Shop Comcentre via https://www.singtel.com/store-locator. It will react rapidly and assist you with your concerns.

Address

You can directly come to 31B Exeter Rd, Singapore if you have any questions or want to try to experience its services.

Singtel Shop Comcentre reviews

Singtel Shop Comcentre is among the best destinations of Telecommunications service provider in Singapore, and it merits your consideration.

Is Singtel Shop Comcentre good?

To determine whether Singtel Shop Comcentre is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Its inside the AMK hub mall. Staff are very kind and polite enough answer any question. Very professional. Thank you. Keep up the good job.”

“Monday to Friday service very good, Saterdays and Sundays packed . …”

“A good shop to interact with Singtel collegues. I went to surrender my TV, it was smooth and swift.”

“The visual tele-conversation was pleasant and I'm very satisfied with the service rendered..well done!”

“The customers were attended by staff about just in few minutes good customer service especially those attended in the cafe post”

“I have always had great service here. Kudos to the team”

“Typically where the most helpful staff is. Avoid going to the random stores in the malls.”

“It's one the best Singtel Shop in Singapore. Staff is very friendly and you get all variety of Mobile Devices.”

It has won many reviews from customers on the website, including 100 feedbacks with an overall score of 4.7 out of five-star ratings. Out of those, 91% are positive reviews.

Thecityvisitor.com has provided all the essential information about Singtel Shop Comcentre, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Singtel Shop Comcentre are not good quality, what should you do?

If you have had an unsatisfactory experience in Singtel Shop Comcentre, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Singtel Shop Comcentre, 31B Exeter Rd, Singapore

There is a total 100 reviews

4.7 / 5

91%

9%

0%

  1. Avatar photo
    AIU AIU

    Best Singtel branch

  2. Avatar photo
    Noraini Mohd Hassan

    Many types of phones are compatible with prices

  3. Avatar photo
    Helle Kristiansen

    A very welcoming place with super service minded staff – you always get help from a competent person.

  4. Avatar photo
    John Anthony Dassen

    The customers were attended by staff about just in few minutes good customer service especially those attended in the cafe post

  5. Avatar photo
    guyverhokk hokk

    Great Service..

  6. Avatar photo
    Connie Goh

    Went to Comcentre to return my Singtel TV box as I terminated my contract. Entered the place and there was no automated queue box. No one attended to me. Finally asked this girl who was telling a customer something (customer also didn’t find anyone to help him hence had stopped her while she was walking in the shop) where to get queue no. She told me to get from the guy at the front entrance. The guy was speaking to a customer and someone else was also hovering around him waiting to get his attention. I interrupted him to ask him if he can give the 2 of us a queue number. He said he was attending to the customer. I am sure that that’s not his job but of course he needed to check what the customer needed and the customer was quite unsure of his needs. Anyway the customer got angry and said they were talking. I get it but to have only 1 person giving out queue numbers is quite a joke. Seeing our unhappiness, he gave his iPad to someone to ask her to pass out queue numbers. At least we got attended to eventually. The person that attended to my request was good so it was really the process that sucks.

  7. Avatar photo
    Benny Ong

    Good service

  8. Avatar photo
    Zulhilmi Roslan

    Alot of choices

  9. Avatar photo
    Thesm04

    I have always had great service here. Kudos to the team

  10. Avatar photo
    Kazuhiko Takano

    It was kind.

  11. Avatar photo
    Rhett Nava

    Even though the place is nice, their service is uber slow. I was their to buy a prepaid sim and had to wait for almost an hour. One of their staff was alsp surprised that I had to wait that long just to get a prepaid sim.

    They could really improve their customer service at this outlet.

  12. Avatar photo
    Wan

    3G 4G 5G and the network you can trust

  13. Avatar photo
    Bharat Vijayaraghavan

    The store is massive and there are plenty of associates to help. We had to wait only for a few minutes and the employees very very friendly and helped us get what we wanted quickly.

  14. Avatar photo
    Fred (TwoSpuds)

    Typically where the most helpful staff is. Avoid going to the random stores in the malls.

  15. Avatar photo
    H S Narula

    Good selection of phones and accessories

  16. Avatar photo
    Kong Adeline

    Dagli Jim Brian Umali@ Singtel Com Centre is very friendly and helpful always. I have been to Comcentre few times for Sim card exchange and other services. Staff Dagli assisted to solve all my problems willingly with smile and heart and with No hesitation, he ensure that he has made all his effort and met my requirement fully. He is the best Singtel staff i came across. He is the role model and an asset to the company. He should be awarded handsomely. Thumb up.

  17. Avatar photo
    Jaytosh Chaturvedi

    We were attended by Leong who was super helpful and transparent. Great service.

  18. Avatar photo
    Ng Chwee Lye

    Service not bad~ at least the staff know their products and promotion

  19. Avatar photo
    Richard Chan

    Big shop in Orchard area conveniently located for any mobile/broadband/tv subscription.

  20. Avatar photo
    Othman Abdullah

    One stop SINGTEL shop

  21. Avatar photo
    Christian Hiltl

    nicely organized, friendley staff

  22. Avatar photo
    Sathish Kumar

    It’s a nice and well organised and only thing is waiting time

  23. Avatar photo
    Rosemary Goh

    Went to re contract my line with Singtel at ComCentre this afternoon and we were well attended to by sales staff, Josh Ng. He was efficient, informative and he cared enough to recommend the right phone memory capacity based on my usage history. Saved me some money too. Also special thanks to the Samsung specialist on duty, Tan PH, he was professional and very helpful. Very pleased with both their service. Many thanks.

  24. Avatar photo
    LAM KUEN FAI LAM KUEN FAI

    It’s OK!

  25. Avatar photo
    Naruto Uzumaki

    Staff is fast and efficient.No long queue compare before Covid.

  26. Avatar photo
    Raymond Tang

    Their phone plans getting a little expensive to afford

  27. Avatar photo
    CRAMAKRISHNAN KRISHNAN

    Good service

  28. Avatar photo
    Eric DUBOS

    local operator store for gsm and internet. good service with limited waiting. the staff are helpful and efficient.. good experience so far

  29. Avatar photo
    Kalaiventhan B

    Its inside the AMK hub mall. Staff are very kind and polite enough answer any question. Very professional. Thank you. Keep up the good job.

  30. Avatar photo
    Ragesh Thulasimani

    Amazing experience. Its an experience store compared to other telecom providers. Large space, helpful staff

  31. Avatar photo
    Sunbear GOH

    Comfy. Spacious to allow safe distancing and browsing

  32. Avatar photo
    Riti bansal

    Very helpful

  33. Avatar photo
    Clifford Jayson Camalig

    Ok

  34. Avatar photo
    FRANKIE CHUA

    Fully recommended

  35. Avatar photo
    Arthur Toh

    Nice and clean environment. Adhere to strict Covid-19 rules which is +1. Cos of IPhone 13 the place was very crowded.

  36. Avatar photo
    admen Lim

    Long queue

  37. Avatar photo
    Saiful Mohamed

    Very helpful and polite

  38. Avatar photo
    Khairina Mohd

    Staff Alvin Loh is very professional and helpful when serving us

  39. Avatar photo
    Musa Sulaiman

    Lot of improvement no comments service friendly n helpful …

  40. Avatar photo
    Ng Aung San

    Cg

  41. Avatar photo
    Al Kashani

    Great service from start to finish

  42. Avatar photo
    zainihashim87 Hashim

    Nice CS..thanks

  43. Avatar photo
    Shekhar Biswas

    A good shop to interact with Singtel collegues. I went to surrender my TV, it was smooth and swift.

  44. Avatar photo
    Lum George

    Good service.

  45. Avatar photo
    Cress Tan

    I always and like to come to Singtel Comcentre to renew my yearly contract with them or any other enquiries. Like here because the centre is big and spacious to accommodate the crowd if any. Furthermore, their staff here is extremely well trained to provide good and valuable advices to suit one’s needs. Thank you Singtel. Keep up your good work and services. Have been your customer from day one….and will continuebto support thus.

  46. Avatar photo
    Thomas Fong

    This Singtel Shop Comcentre is very big and spacious. Most of the customers service officers were very polite and couteous. After registering my presence and was issued a “Q” number, less than 5 mins, surprisingly, my “Q” number was reflected on the screen monitor and was served by a lady customer service officer.
    She knows her job very well by verifying my ID and etc… before proceeding to my request. My request and enquiry were quite satisfied and fulfilled. Finally, I renewed my contract and purchased a new handphone.
    Thk u so much Singtel !!

  47. Avatar photo
    Zainuddin Sarmani

    The visual tele-conversation was pleasant and I’m very satisfied with the service rendered..well done!

  48. Avatar photo
    Shujie Wu

    No need to wait for a long queue, and customer service resolve issue fast!

  49. Avatar photo
    Pramod Nair

    Conveniently located near Somerset MRT and also has a robotic barista cafe to enjoy a sip during the wait. Very helpful staff and lots of counters so wait time is less compared to other singtel outlets I’ve visited. They also offered better deal for Fibre broadband that was exclusively available here and a handful of other outlets such as tampines, causeway etc.

  50. Avatar photo
    Hei Richard

    Great

  51. Avatar photo
    Karna moorthy

    It’s a nice place to shop for hand phones for most latest ones are displayed for you to try out before you buy it. Its surroundings are nice with many eateries, old Estate shop houses and there’s a post office around the corner, thanks

  52. Avatar photo
    huang qingqing

    The Staffs that attended to me n my families is very acknowledged

  53. Avatar photo
    Eddie Sau

    Good and helpful sales personnel

  54. Avatar photo
    Judy Lee

    Always have the pleasant experience especially when you are next in the queue.

  55. Avatar photo
    Connie Goh

    Went to Comcentre to return my Singtel TV box as I terminated my contract. Entered the place and there was no automated queue box. No one attended to me. Finally asked this girl who was telling a customer something (customer also didn’t find anyone to help him hence had stopped her while she was walking in the shop) where to get queue no. She told me to get from the guy at the front entrance. The guy was speaking to a customer and someone else was also hovering around him waiting to get his attention. I interrupted him to ask him if he can give the 2 of us a queue number. He said he was attending to the customer. I am sure that that’s not his job but of course he needed to check what the customer needed and the customer was quite unsure of his needs. Anyway the customer got angry and said they were talking. I get it but to have only 1 person giving out queue numbers is quite a joke. Seeing our unhappiness, he gave his iPad to someone to ask her to pass out queue numbers. At least we got attended to eventually. The person that attended to my request was good so it was really the process that sucks.

  56. Avatar photo
    Phet LEE

    For years, the rain proof walk way to toilet was blocked.. heard is due to Feng shui… when there is rain, good luck if you have urgent toilet call…

  57. Avatar photo
    Chee Yuan Wei

    Very modern vibe and there are lots of entertainment available while waiting for your queue number.

  58. Avatar photo
    A Arev Jr

    Amazing efficient service when I was trying to terminate my Singtel TV plan. Expected it to be draggy but was in and out in less than 5 mins. Only recommendation is to allow customers to take a queue number if they arrive before the opening hours.

  59. Avatar photo
    Nik Lim

    Still providing the best Customer service.

  60. Avatar photo
    Nicole Welford

    Served to me needs accordingly, fast & well versed in product knowledge!

  61. Avatar photo
    Richard Liu

    Monday to Friday service very good, Saterdays and Sundays packed
    . …

  62. Avatar photo
    Tan K C

    Prompt n efficient.

  63. Avatar photo
    olyver tham

    Prompt and comfortable service. Great stuff.

  64. Avatar photo
    AKILA (Lau)

    Very kind and simple operation

  65. Avatar photo
    Charlene Tong

    Quick queue system with no contact interaction.

  66. Avatar photo
    Toomuchfunsg

    Very organized and staff was v fast in their service. Replace the simcard within 10 to 15min

  67. Avatar photo
    Sallim Hashim

    Polite n Helpful Staff N knowledgeable

  68. Avatar photo
    Zuo

    Had a wonderful experience here buying coffee from the robot and purchasing my iphone 14 pro max and airpods. I was served by Raihan, his service was excellent and he took his own initiative to provide suggestions to help us maximise our plans. I would also like to thank Nicholas Lam for assisting us with getting a queue number, he was very bright and friendly.
    The coffee served by the robot was delicious and flavourful. Highly recommend this outlet!

  69. Avatar photo
    Rafael Navarro

    One expect to see talk in person to a service representative but instead you talk via a computer to a person somewhere else . I would prefer to meet and talk I person .

  70. Avatar photo
    Cassie Yeo

    I had a tough time activating my SIM card after a number port in. Backend team didn’t activate my SIM and I had no data for 1.5 days. Went there twice in two days and had to wait 4.5 hours before it was solved. It was a disappointing experience. Wouldn’t wish this on anyone!

  71. Avatar photo
    William Lou

    Visited the shop yesterday.

    There were cafe just on the side with robot serving it. It was missable spot. Someone wouldn’t have notice it was there since the main entrance would lead you direct inside.

    Only served drinks though. Tried hot chocolate coconut milk drink, it was ok. Taste like coconut milk, the chocolate doesn’t seem much added there.

    Service here is best from the rest of Singtel shops. I feel that the serving time is faster here. Most of my renewal was done here but nowadays I prefer online renewal though. Without queue and my preferable time as well.

    Big and modernized shop.

  72. Avatar photo
    Sweet Diary

    Approachable staff and accomodating.

  73. Avatar photo
    Alex Quek

    There is a stall here that is very delicious.

  74. Avatar photo
    Regu Pillai

    The staff attended to us was the most service oriented person. Never had such experience with any of the Singtel staff before.

  75. Avatar photo
    Francis Tan

    Good service and friendly service …

  76. Avatar photo
    Liezel Sacdalan

    It’s very good.. They very helpful.. Keep it up..

  77. Avatar photo
    Lillian Lee

    Served by a very nice lady called Winnie

  78. Avatar photo
    Nowhere Man

    This is the best Singtel Shop in Singapore! The environment is spacious and customer representatives are very welcoming. I love this place.

  79. Avatar photo
    Yee Khim Lai

    Staff are very patient and helpful.

  80. Avatar photo
    Agnes Cheo

    Bad experience.

  81. Avatar photo
    masahiro seki

    Kind and polite. and quick to respond.

  82. Avatar photo
    Michael ang

    The staff was not paying attention to the information given but is more interested to sell Singtel products.
    The staff is not familiar with Singtel broadband products

  83. Avatar photo
    Ravichandran “Ravi”

    Good service

  84. Avatar photo
    ritesh kumar

    It’s one the best Singtel Shop in Singapore. Staff is very friendly and you get all variety of Mobile Devices.

  85. Avatar photo
    Kamal Halim

    Service is super quick, staff is friendly and helpful.

  86. Avatar photo
    azman mohamed hanapiah

    Wen is good more patient ,we like her service and explanation.

  87. Avatar photo
    Solisider

    Smooth and fast transaction.

  88. Avatar photo
    saint rigg

    The plc was totally empty not sure is it because of covict or business is dwn….

  89. Avatar photo
    无论慧

    I don’t understand, there are not many people, but the waiting time is as long as an hour. There are two customer service personnel (responsible for registration), one local and one Filipino customer service. Obviously, the Filipino customer service staff has a very bad attitude and asked a few questions. But I have to look it up online. Would love to ask him what his name is and give him a bad review.

  90. Avatar photo
    Kan Chin Soon

    Staff attended to me is friendly and helpful in explaining the details the plan I am changing.

  91. Avatar photo
    Kevin MT

    Efficient and friendly customer service. Store well laid out and nice to roam around

  92. Avatar photo
    ivy loh

    Very good.

  93. Avatar photo
    Cindy Chua

    Good service from Leong.

  94. Avatar photo
    RAKESH B

    Very Well organised Shop. Spaciuos as well.
    Staff is very helpful.

  95. Avatar photo
    Ho Soon tin

    Many customers were inside the office queue for their numbers.

  96. Avatar photo
    Roy Yeo

    Spacious and cosy place to shop and try out the latest mobile phones. Customer service at the store is good and helpful as well.

  97. Avatar photo
    Muhammad Ishaq

    Clear directions, friendly staff and fast service.

  98. Avatar photo
    Bella Jane

    Nice and very atractive place i love it

  99. Avatar photo
    Ho See Song

    Polite counter staff with good service …

  100. Avatar photo
    Satpal Singh

    Very good service and staff

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