Review Singapore Emergency Responder Academy, 51 Cuppage Rd, Singapore

Review Singapore Emergency Responder Academy 51 Cuppage Rd

“Steven is very awesome! He super entertaining! The other trainer that help out for the cpr is also good. Patience with special need people too.” or “Very practical and good course to learn about Basic First Aid. Edward and Spencer are very knowledgable and proficient.” It is one of the few customer evaluation comments about Singapore Emergency Responder Academy. Let’s read more of this article on to find out if Singapore Emergency Responder Academy is quality.

Introduction about Singapore Emergency Responder Academy

Here are some fundamental details regarding Singapore Emergency Responder Academy. In terms of Emergency training, it is generally believed that Singapore Emergency Responder Academyis one of the best places to choose and trust. It is placed at 51 Cuppage Rd, #03-03, Singapore. Whether you are looking for a place or a service related to Emergency training, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 68660663 (+65 68660663)
  • Website:
  • Address: 51 Cuppage Rd, #03-03, Singapore
Images of Singapore Emergency Responder Academy from stock collection and provided by customers

Detailed information of Singapore Emergency Responder Academy

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Singapore Emergency Responder Academy.

Monday, Tuesday, Wednesday, Thursday, Friday: 9 AM to 6 PM.

Saturday, Sunday: Closed.


Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

4.33 km4 minute5 minute4 minute

How to contact Singapore Emergency Responder Academy?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Singapore Emergency Responder Academy via:

Phone number

You can reach Singapore Emergency Responder Academy at 68660663(+65 68660663). Use the hotline to contact them right away for the quickest help and resolution to your problems.


You can contact Singapore Emergency Responder Academy via It will react rapidly and assist you with your concerns.


You can directly come to 51 Cuppage Rd, #03-03, Singapore if you have any questions or want to try to experience its services.

Singapore Emergency Responder Academy reviews

Singapore Emergency Responder Academy is among the best destinations of Emergency training in Singapore, and it merits your consideration.

Is Singapore Emergency Responder Academy good?

To determine whether Singapore Emergency Responder Academy is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Raymond Chan is a very knowledgeable trainer. He is friendly, and I feel relaxed during the entire lesson. Hui Sim is very patient. She is very caring trainer. Her jokes made me calm.”

“Appreciate Raymond's jovial personality and deep expertise in teaching. He made lessons fun and shared a lot of memorable stories and tips to remember all the facts. Best trainer!”

“Experienced instructors provided, especially Instructors Mr Raymond Chan and Edward. Thanks for the guidance and encouragement in ensuring that we were able to gain mastery of all the required skills.”

“Phyllis is highly knowledgeable and well prepared for the session! She’s very kind and helpful too! All the best! Raymond is very experienced too! He has immense expertise on this area”

“Trainers Raymond and Edward are engaging and serious about giving us the proper methods and tips on first aid. Their lessons are very hands on and helps us to remember the important details.”

“Josephine, Spencer & Phyllis are very good trainer. They are teaching are short and straight to the point. East to remember. Hope to see them again after 2 years.”

“Raymond Chan Makes learning interesting n easy to follow. He is patient n knowledgeable. He is reassuring and makes me comfortable , to learn first aid.”

“Adris is engaging and has good first aid knowledge. He is also able to share practical examples or real case scenarios. Raymond is patient and able to guide us step by step on how to perform CPR.”

It has won many reviews from customers on the website, including 282 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 100% are positive reviews. has provided all the essential information about Singapore Emergency Responder Academy, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Singapore Emergency Responder Academy are not good quality, what should you do?

If you have had an unsatisfactory experience in Singapore Emergency Responder Academy, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Singapore Emergency Responder Academy, 51 Cuppage Rd, Singapore

There is a total 282 reviews

5 / 5




  1. Avatar photo
    Joe So

    Instructor Raymond was concise and to the point. Learning was enjoyable with lots of relevant examples. Enjoyed the session!
    Instructor Richardo was also patient and was able to review with us the skills required.

  2. Avatar photo
    jia _

    Daniel and Adris was the trainer for my session. They made sure we understood what we were doing and answered all our questions professionally.
    I enjoyed the course with SERA and gained a deeper understanding of First Aid. I hope that I can use this skill to save lives in the future.

  3. Avatar photo
    Tahirah Bte Lajim

    The trainer, Mr Adris was knowledgeable and able to engage me throughout the sessions. The administrative personnel was also prompt in answering my queries. Will definitely recommend this company for First Aid courses.

  4. Avatar photo
    Shen Peiyi

    Trainers Raymond and Edward are engaging and serious about giving us the proper methods and tips on first aid. Their lessons are very hands on and helps us to remember the important details.

  5. Avatar photo

    Trainer Raymond and Pei Ing were very patient and knowledgeable! Their attention to detail was good and the examples given were useful and easy to follow.

  6. Avatar photo
    Beautiful Creation

    Attended OFA at SERA from 19to21 September. So grateful Raymond Chan is our instructor! His instructions are clear, very patience, full of passion and simply his classes are enjoyable and fulfilling.

    Adris accessment is also fair and still give us more pointers after the exams. Which is very useful for us!

  7. Avatar photo
    lagia Blitz

    Trainer Raymond was so friendly and very enthusiastic about teaching us, I have learned a lot about first aid in his class, would love to go back there to learn more definitely would recommend and come back again!

  8. Avatar photo
    Cliff Yui

    Had a great learning experience from Mr Raymond Chan. Explanations given were clear n ez to understand.
    Mr Daniel Tan was very patient as an assessor.
    Overall, learning was made enjoyable.

  9. Avatar photo
    chiauwei leong

    Trainer: Raymond Chan
    The trainer was great and funny although he is strict to his trainee.

  10. Avatar photo
    Kartikesan Mohantes

    All the trainers ( Ethon,John,Adris) were awesome and very knowledgeable when they taught us.

    The whole course was taught very in depth for us to understand and learn in detail

  11. Avatar photo
    WhyeLoon Tung

    My trainer/accessor is Raymond. He is very humorous and gave us a lot of tips on practical life saving skills.

  12. Avatar photo
    Hui San Soh

    Main trainer Mr Yeo was very engaging and I enjoyed the training! My floor trainer Phyllis was patient and clear in her explanations. I learned new things in an interesting manner. Thumbs up!

  13. Avatar photo
    Vignesh Kumar

    Raymond Chan was good in assessing and explaining the importance of steps for cpr and AED and how to assess the situation in various scenarios.

  14. Avatar photo
    Nancy chan

    Raymond and Johanna are very knowledgable trainers, their classes are fun and informative

  15. Avatar photo
    Mohd Kamil Jantan

    Josephine, Spencer & Phyllis are very good trainer. They are teaching are short and straight to the point. East to remember. Hope to see them again after 2 years.

  16. Avatar photo
    Johnson Chee

    Mr Raymond Chan was our trainer. He is very engaging and make the learning come to life. Thank you for your teaching!

  17. Avatar photo
    Gayathiri Armugam

    Both Raymond and Dzhari were very encouraging, patient and knowledgeable. Loved the entire course and thank you for the good teaching.

  18. Avatar photo
    Jennifer Lim

    Mr. Raymond Chan is a good trainer and I appreciate his teaching for the two days course.

  19. Avatar photo
    Jose Ha

    Class is informative and fun. It is useful for everyone to learn First Aid, Cpr and AED.

  20. Avatar photo
    suzanne tan

    Course delivered efficiently and clearly, instructors (Andrew and Dzahri) injected humour and kept the session easy to follow through.

  21. Avatar photo
    Sally Loan

    Highly recommended. Love the blended learning, and some very good video with caption to help understanding. The chief Trainer Elton engages the learner actively and make the learning so fun. The floor instructor is also very motivative. And helps to reinforce the learning. Great teams,

  22. Avatar photo
    Nick Tang

    The instructor are very knowledgeable and conducts the course in an interesting way. Thank you to Mr Raymond Chan and Mr Dzahri. I definitely learn a lot.

  23. Avatar photo
    Kartini Mohammad Sidek

    Although it’s a long day, my trainer Soon Teck is lively and funny. Which makes the learning fun. Location is also good. Halal food is available nearby.

  24. Avatar photo
    Karen Kerannsa Lee

    Elton, Adris and Soon Teck made classes and training a lot more fun and engaging than expected!

  25. Avatar photo
    Salmiah Salim

    Mr Raymond made the long CPR AED lesson fun and interactive. Really appreciate his thoughtfulness and how he was really trying to make something that is so draggy fun.
    My instructor was Ms Josephine, she was super helpful and corrected us every step of the way. I was nervous throughout the entire practical but she calmly guided us. Really appreciate today’s support from the SERA’s team.

  26. Avatar photo
    Yiwen Lee

    Raymind Chan, Hozay, Edward and Boon Hui have been doing a great job educating and ensuring us to pick up First Aid skills and helping us to gain more confidence in saving lives.

  27. Avatar photo
    Lee Pei-ju Melissa

    Raymond is very knowledgeable in his content area. Boon is professional in his dealings with the participants and he is very encouraging.

  28. Avatar photo
    Chee Cheng Wong

    Trainer: Raymond Chan give very detail explain and humour teaching. Nice lesson.

  29. Avatar photo
    Letitia Chua

    Course and trainers are good and helpful. The lessons feels like a cram course but learned a lot regardless

  30. Avatar photo
    Sara Liyu

    Experienced instructors provided, especially Instructors Mr Raymond Chan and Edward. Thanks for the guidance and encouragement in ensuring that we were able to gain mastery of all the required skills.

  31. Avatar photo
    Wendy N

    Instructors are very patient and really enthusiastic to teach. The class is actually quite fun! Good job to Angeline!

  32. Avatar photo
    Koei Wan Tham

    Hayley was very clear with her teaching and taught us the rationale of doing each step which helps.

  33. Avatar photo
    Noorjahan Kamaruddin

    Raymond Chan – Good and well-done.
    He taught us step-by-syep to ensure that we know how to do it the correct way and be ready for the Assessment.

    Lya Ang – Good job and well-done.
    Very re-assuring so that we will all succeed.

    Thank you SERA!

  34. Avatar photo

    To those who want to learn new skills in saving life..might want to enrol to the classes..instructor Raymond chan..was quite helpful..patient,caring and give clear other instructors also..gave us alot of knowledge to the participants..(Soon teck teaching was enjoyable..

  35. Avatar photo
    Lelia Lim

    I have been coming here for my first aid refreshers (CPR, AED, Bandage) thrice now (2018, 2020 and 2022) and I very much enjoy the sessions! The instructors are very knowledgeable about it.

  36. Avatar photo
    Evonne Chea

    I learned a lot from this course. Trainers Raymond and Roy are very knowledgeable and generous in their sharing. Instructions are clear and easy to understand.

  37. Avatar photo
    Jessica Wong

    Thanks to the trainers (Raymond & Edward) for their patience and using humour to help us remember all the important facts. So important to be equipped with first aid skills to provide immediate support to those in need.

  38. Avatar photo
    Rou Bing

    Adris was a really patient and informative trainer, with all the questions the people had here, he was able to answer all of it well and made it understandable. Thank you so much !

  39. Avatar photo
    Hansiong Ng

    The trainer Adris is professional, knowledgeable and detailed. I have enjoyed his class very much. Learnt many useful first aid knowledge from him.

  40. Avatar photo
    sharon loong

    Chief instructor, Raymond Chan is a dedicated n firm trainer for my Child First Aid Course. He is just as thoughtful and patient and would ensure that each and everyone of us understands and applies in our practical sessions what we have learnt. I am so thankful and grateful to have him as my training instructor as he has inspired me and give me the confidence to be a first aider. What a blessing! Throughout the whole course, Raymond was very careful not to have any physical contact with the opposite gender. His respect for ladies was commendable!

  41. Avatar photo
    Fay anne

    I enjoyed my first first-aid training with instructor Raymond Chan. He was very patient and knowledgeable in teaching the content. He also made sure that we know everything we’re learning. I will recommend him as a trainer . …

  42. Avatar photo
    Ss Soong

    Raymond Chan is very knowledge, I learn a lot from him, his teaching is easy to understand. He is willing to explain more when we dont understand. He try to make the class more relax, and straight to the point. Really very good.

  43. Avatar photo
    J D

    Mr Raymond Chan is a very experienced coach who teaches first aid skills in combination with real life stories and examples so students can learn in a more relevant and interesting way. Would recommend him to anyone who’s keen to start to learn or refresh his/her life saving skills!

  44. Avatar photo
    vanessa ace

    ashley is very knowledgeable and precise. she makes learning fun n easy!

  45. Avatar photo
    Alvin Teo

    Adris and Nicole are very competent, knowledgeable and effective first aid instructors. Managed to deliver the lesson content in an engaging, and enriching manner. Enjoyed my physical first aid course fully!!

  46. Avatar photo
    jane kang

    Very experience trainer who is very engaging. He is able to simplify the content taught and help me remember it well.

  47. Avatar photo
    Govan Anadurai

    The trainer Soon teck , Raymond ,Elton was very calm and knowledgeable. Explains and teaches on the aspect how to conduct first aid .they ensured the trainees understand properly on how to do a first aid in case of emergency.

  48. Avatar photo
    Bo Bo

    I enjoyed the two days first aid course. The lessons are informative and the materials provided are in good condition.Trainers are attentive and helpful. He allows us to rest due timely for toilet breaks. The lessons are fun and engaging. The knowledge imparted are useful and well-taught.

  49. Avatar photo
    Mc P

    Best certifying centre in SG! Trainers are fun and training is efficient and informative. Save a life! Get CPR+AED certified! …

  50. Avatar photo
    Chan David Nicky

    Over the course, the instructors, Mr Soon Teck, Mr Jeremy, Mr Ang and Mr Raymond were all very engaging and knowledgeable about First Aid, with rich experiences and stories to help us understand and apply from theory to practical in a fun and easy manner

  51. Avatar photo
    Carol Chin

    Teaching is easy to understand and very practical. Trainers (Josephine, Soon Teck & Adria) are patient, very knowledgeable and helpful. Lessons conducted are very engaging and logical.

  52. Avatar photo
    Songzhen Xie

    Ashley and Raymond

    The materials gone through are relevant, engaging and delivered in an appropriately light note. You will walk out gaining.

  53. Avatar photo
    mhariz mzai

    Went for a refresher first aid and cpr aed. Mr Edward guided me all the way. Great and funny guy.

  54. Avatar photo
    angel evil

    Instructor Raymond class was engaging, his teaching methods makes the subjects easy to understand and always makes the class very lively. That makes all the trainees at easy while learning.
    Tester Edward is a strict but patience and easy going tester. He make sure that we are all competent to certified. He pay attention to details and provided us with additional useful techniques for first aid apart from the course. Big thank you to Tester Edward. Keep up the good work.

  55. Avatar photo
    Dawn Pang

    Adris, Boon Hui, Josephine and Raymond were engaging and informative which made my first aid course a pleasant one.

  56. Avatar photo
    Rukkumani muttukan

    Raymond is very encouraging and he motivates the participants to participate actively. Joseph the assessor- very encouraging and he gives us confidence to move on. Very helpful and cheerful person .

  57. Avatar photo
    Chan lai yoke

    Raymond Chan
    Makes learning interesting n easy to follow. He is patient n knowledgeable. He is reassuring and makes me comfortable , to learn first aid.

  58. Avatar photo
    Benjamin Ho

    Highly recommend taking first aid course here due to the convenient location.

    Completed an online portion and then a live practical session + test in 1 day.

    The trainers are knowledgeable, engaging and fun to learn from.

    My trainers were Soon Teck and Adris

  59. Avatar photo
    Yaniex Xiaoxue

    The instructors were all very knowledgeable and helpful. Adris was patient and open to discussion and sharing with the class his experiences in applying first aid. Caroline was quick and straightforward in her teachings but patient and attentive to what we were lacking also. Raymond was very knowledgeable, helpful and patient in ensuring that we understood the correct techniques of bandaging and the logics behind first aid.

  60. Avatar photo
    Vitto Tedja

    Mr Richard and Daniel really helps us understand how easy yet important first aid is. They show me what to do in a way that is interesting and fun. The one day programme is fun and useful

  61. Avatar photo
    JW Ong

    Awesome sessions conducted, trainers Adris & Steven were very knowledgable, friendly and experienced – they shared relevant personal experienced that helped value-add the learning experience.

  62. Avatar photo
    Eileen Chow

    Raymond, Richard and Christine was very professional and patience with us and provided excellent training. I felt appreciate that they provided us the knowledge of Emergency Response.

  63. Avatar photo
    Alicia Chee

    I went for a Child First Aid course and Elton and Adris made the class very fun and engaging. It was an informative lesson addressing any first aid myths we had beforehand. Thank you SERA!

  64. Avatar photo
    Jannie Tan

    Had a fulfilling learning day. Trainer Mr Yeo and Siti made learning enjoyable and shared extra knowledge. Will highly recommend SERA!

  65. Avatar photo
    Amreeta Kaur

    At first i thought it will be a good lesson but boring but honestly i had a good and great time learning. I enjoyed with my time learning

  66. Avatar photo
    mugilan thanabal

    Raymond Chan is very detailed with his training session & he imparts the right first-aid knowledge needed to equip you with the right industry skills. Moreover, he is very engaging and makes the class very fun! Definitely will recommend him to teach others about first-aid management BEST TRAINER! …

  67. Avatar photo
    Keven Heng

    Trainer Adris is concise, knowledgeable, and able to engage the class very well. I appreciate that he shares his personal experiences to make the class all the more interesting.

  68. Avatar photo
    Serene Loy

    I enjoyed my first SERA first-aid training with instructor Mr Daniel Tan as he was knowledgeable and patient in teaching us. He was enthusiastic in sharing his experiences with us and made effort to clarify our doubts. It was a very encouraging experience too as life saving takes courage.

  69. Avatar photo
    Joan Ng

    Raymond and Johanna were my trainers and they were very knowledgeable.
    Attended the e-learning and practical session. My proficiency in first aid and CPR has improved and I am more confident about saving someone if I ever meet with the situation.

  70. Avatar photo
    Sharon Poon

    It has been a very beneficial and yet enjoyable learning session. I will put this into good use as I work in gyms. Thank Soon Teck.

  71. Avatar photo
    Yingyi Chen

    Raymond and Edward are knowledgeable and are clear and concise in their presentations. They were able to answer our queries related to first aid. They gave good corrective feedback on our first aid skills.

  72. Avatar photo
    Desmond Lim Sze Wei

    Mr Raymond and Mr Daniel Tan have been very professional making sure that I learned well and able to pass the assessment with competency. Thank you for the fun and enjoyable training.

  73. Avatar photo
    Mohammad Shairazi

    Trained by Mr Yeo Soon Teck, John Pereira and Raymond. Very good trainers who keeps the class engaged. Makes sure we understand the necessary concepts. Highly recommended to learn/ refresher from SERA. Thumbs Up!

  74. Avatar photo
    Lee Ping

    Josephine & Daniel are both very patient & knowledgeable on their scope. They are friendly, patient & encouraging when I’m stuck during the process. Thumbs up for both!!!

  75. Avatar photo
    jurveen kaur

    Phyllis is highly knowledgeable and well prepared for the session! She’s very kind and helpful too! All the best! Raymond is very experienced too! He has immense expertise on this area

  76. Avatar photo
    Imran Z

    Raymond – Carried out the lesson in a way which is fun and easy to understand

    Brenda – Conducted the tests in a way which is very fun, calm and not stressful. Answered to our queries.

  77. Avatar photo
    Priya Govi

    Raymond was very informative.. Daniel made the hands on easy by practicing with us 1st.

  78. Avatar photo
    Haru Yama

    Great central location, good program and rigorous test. Friendly but firm trainers.

    Liked the combination of online test and in person testing. Saves time. Practical is good and reinforces learning.

  79. Avatar photo
    hava shini

    Training by Raymond Chan was done well, precise points were given as to which areas are supposed to be focused on.

  80. Avatar photo
    Nurul Naiimah

    The session was engaging and the instructors were very engaging. Raymond Chan was very knowledgable and was able to share with the class the different kind of situations without making it boring. Mikho was our assessor and she was very kind and patient. She guided us and made sure we understood before assessing us. Recommended to attend if you’re keen to learn basic first aid.

  81. Avatar photo
    Ryan Chua

    Instructor Raymond and Instructor Edward are patient and keeps the class interactive and participative.

  82. Avatar photo
    Susan Liang

    The course was fun and engaging. Kudos to our trainer Raymond Chan and Assessor Daniel.

  83. Avatar photo
    jrfly Gt

    SERA had provided a very good training platform. My SERA Trainer, Mr Yeo Soon Teck is a very good and engaging Trainer. Our assessors, Mr Edward Thong, Elton Teh and Josephine Poh are knowledgeable too. I would highly recommend SERA for anyone who wants to attend Occupational First Aid, CPR and AED. Thank you, SERA

  84. Avatar photo
    Ryan Kairon

    Great course! Instructor Richard and Edward were really kind and knowledgable about first aid topics and asking them about their experiences was really interesting

  85. Avatar photo
    J_ K

    Underwent CPR/AED course conducted by trainer Raymond Chan. A highly qualified trainer with actual life saving experience and skills to boot. Kind and patient trainer and delivered a very informative, easy to understand course. Highly recommend if thinking of signing up CPR/AED course.

  86. Avatar photo
    Michelle Wong

    Our trainer: Mr Raymond Chan is very firm and confident with his teaching. He used his own way to help us to remember all the important important pointers to help us in our theory test. He is always there to guide us throughout the practical test. Thank you!

  87. Avatar photo
    Md Faizal

    Trainers are very knowledgable and they made it fun to learn

  88. Avatar photo
    Kenny Q

    Trainer Raymond Chan is very knowledgeable and comical in his teachings which makes the lesson easy to understand.

  89. Avatar photo
    Asfitness Muaythai Boran

    Fun and informative course
    Saving life is important for everyone to learn !!

  90. Avatar photo
    angel evil

    Instructor Raymond class was engaging, his teaching methods makes the subjects easy to understand and always makes the class very lively. That makes all the trainees at easy while learning.
    Tester Edward is a strict but patience and easy going tester. He make sure that we are all competent to certified. He pay attention to details and provided us with additional useful techniques for first aid apart from the course. Big thank you to Tester Edward. Keep up the good work.

  91. Avatar photo

    Pauline and Raymond is really attentive to details and encourage us to be curious and learn! Highly recommend to choose SERA for your first aid course

  92. Avatar photo
    Muhamad Sabar Adam

    We were trained by Raymond Chan and Julie. They are knowledgeable and approachable. Never a question left unanswered! Learning is fun especially during the small group training by Julie. Enjoyed myself much. Thanks so much trainer Julie!

  93. Avatar photo
    Katherine Sia

    Great sharing by the trainers: Raymond and Mikho. Informative, easy to follow steps and prepping us with all the possible scenarios. Thanks!

  94. Avatar photo
    Mohammed Zulkefly Katab

    Trainer: Mr Raymond Chan
    Date : 14Dec – 16Dec

    A very active trainer and very approachable.
    Good leadership and easy to understsnd well on the subject

    Most of all the 13 modules were well received.

    Well done!

  95. Avatar photo
    Mohan Veera

    Adris engaged the session very well with latest presentation materials, which is good for the class. Thanks to Adris.

  96. Avatar photo
    Lim Hock Lay

    Raymond Chan is very good trainer and very experienced. We have benefits a lot from this course.

  97. Avatar photo
    Karin Chow

    Mr Adris is a well verse person and he made tge lesson very interesting.

  98. Avatar photo
    Deborah Rowe

    Trainers were knowledgeable and I learnt a lot from the session. Alif was patient and helpful throughout the assessment.

  99. Avatar photo
    Eva Leong Yin Yi

    Very fun experience and can learn well
    Mr Raymond is cheerful and go through details well.
    Trainer Hartini is patient and educative.

  100. Avatar photo
    Mohammad Taufik Ismail

    The training is done in a simple way to understand. The trainer has in depth knowledge of the course. It’s a fun way to learn.

  101. Avatar photo
    Chin Y M

    Adris conducted his lectures very lively and interestingly. He is able to capture your attention to make you follow his lectures.
    Adris is very well versed his lectures and very professional in his skills.
    I have gained more knowledge for this course in OFA.

  102. Avatar photo
    Leow Jing Yi

    The trainers, Raymond Chan and Dzahri, are patient and provide a lot of immediate feedback. I found the Standard First Aid + AED course really helpful.

  103. Avatar photo
    Anwarul Nizam

    Raymond Chan keeps us calm with his introduction and delivery. He is able to keep the pace well and ensure anecdotes and stories make the theory relatable. Daniel Tan ensures that the room is suitable. He suggested we go to a separate room so that communication is clear. He also ensures that participants are calm.

  104. Avatar photo
    Mama Espresso

    Raymond and Steven are great trainers who are friendly and knowledgable. Their training helped give me the confidence to help others when they need first aid in the future. Thank you!

  105. Avatar photo
    Jimmy Khoo

    Very practical and good course to learn about Basic First Aid. Edward and Spencer are very knowledgable and proficient.

  106. Avatar photo
    Muhammad Taufiq Bin Sarif

    Trainer Adris and Mr Yeo Soon Teck were very engaging and knowledgeable. Very patient with trainees. Answered all questions and doubts trainees had promptly. Very good

  107. Avatar photo
    Zeph Er

    Adris and Mikho are both very effective trainer. All sequence and details are well elaborated and practical demonstration are flawlessly performed. They also very supportive to the class and guided the class with full enthusiasm.

  108. Avatar photo
    Lim kah sing

    Great session led by Raymond and his trainers, he was very patient and passionate with his teachings which made it a lot easier to sit through the lesson. My trainer Spencer was also very meticulous in guiding us through the processes of CPR and AED.

  109. Avatar photo
    Edna Chan

    Raymond Chan was my instructor and he was filled with passion in teaching as well as in saving lives. Highly recommend SERA for their first aid course. Its by far the most informative provider and its my 3rd time refreshing my SFA with SERA.

  110. Avatar photo
    Elaine Lim

    I have a great experience attending my First Aid class with SERA for the second time. The trainers : Raymond Chan and Spencer are very knowledgeable and able to guide us well and answer to our questions.

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    Chieh Sern Lim

    Instructor Raymond and Dr Martin are extremely knowledgeable and experienced in areas regarding first responders. They are patient and approachable, and is able to teach the most in the most efficient manner that keeps us involved and engaged.

  112. Avatar photo
    Jaylin Yeo

    Raymond & Edward were my trainer and assessor. Both were extremely knowledgeable with first aid and they kept the class super engaging with role play of real life scenerios. Definitely recommend other to get their first aid lessons here~

  113. Avatar photo
    Rong Huang Khoo

    Mr Raymond and Mr Dzhari are our trainers for the First Aid Course. They are very systematic and friendly in sharing their knowledge to us. Thanks so much! I have learnt much from both of you.

  114. Avatar photo
    Tao Hzt

    I Have attended OFA on 13th june to 15th June and Mr Raymond Chan is a good trainer who understand the trainees and guide us with care and teach me and guide me to gain first aid which I can help other people in need. I will like to thanks mr raymond chan for being so nice and kind that it’s a good lesson under mr raymond chan. Thank You

  115. Avatar photo
    Muhamad Hashim

    Trainer: Mr Raymond Chan

    Very knowledgeable and patient instructor. Thank you for guiding me in this course! God bless you …

  116. Avatar photo
    Ruhaida Hashim

    Mr Raymond Chan and Mr Dzahri are very knowledgeable and experienced trainers. We learnt useful first aid skills. They made the training fun too. Thanks! …

  117. Avatar photo
    Jia Min Tan

    Mr Yeo Soon Teck was absolutely knowledgeable about first aid. He delivered the content in a fun manner while sharing many real life examples. I have learnt a lot from him and really enjoyed this useful course. Thank you Mr Yeo!

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    Mohammed Hafiizh Dzulkifli

    Raymond Chan Chief Trainer – Very experienced & comprehensive session.

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    Ariel Joyce Kho

    I took child first aid course at SERA on 19 and 20 March 2022. My trainer was Raymond Chan. I have taken child and adult first aid course before, and this is the first first aid instructor that I have experienced that is very detailed in instructions and taking his work seriously in pride. He was very precise in all the steps in applying first aid, from CPR to bandaging. His bandaging skills is the neatest I have seen in all the first aid instructors I have experienced and his steps are very clear. Overall, I have a very pleasant session and learnt a lot from instructor Raymond.

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    Rukhshana “Rukh”

    Vincent and Edward were very engaging and kept the entire learning fun and enjoyable. They also delivered alot of useful knowledge in the class.

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    Found the course session online and the email team got back to me really quick. Upon attending the face-to-face lesson, the trainers were friendly and nice. Thank you to Dzahri for the fun experience while teaching and accessing my team for the course.

    The chief, Mr Raymond Chan was very welcoming! Highly recommended the courses in SERA.

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    Thien Aaron

    I learned a lot from Raymond Chan, Yeo Soon Teck, and Elton during the course, and they made the course very engaging. They are excellent instructors.

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    iAmZoticus Blind

    A very knowledgeable First Aid trainer. Know how to get everyone involve. All the best to Mr Raymond Chan. Keep up and thank you, Mr Raymond for the knowledge.

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    Peter Lee

    The experience shared shared by Elton and Soon Teck was very useful and relevant. Assessor Selvaraj was very patient in explaining the purpose and focus so that we can apply the knowledge and take the correct steps during real life scenarios.

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    Wang Yaohong

    Trainers are knowledgeable and approachable. They are able to catch our attention in class and the practical sessions are helpful in correcting our first aid techniques such as CPR and bandaging. Now i am more confident to apply first aids for others if situation arises.

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    Danling Cheung

    Instructor Raymond, Josephine and Paul are very knowledgeable and nurturing! Learnt a lot from them!

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    Shamaine Kok

    Really enjoy the standard first aid course at SERA. Both trainer Raymond & Ashley are very knowledgeable and engaging. They give very clear explanation and also make the class so lively that it is easier for me to understand and remember the first aid skills and techniques being taught in the class.

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    Mr Raymond Chan is a straightforward instructor. I like best the bandaging techniques he taught like saying to ourselves (mentally) the proper ways on how to do it.
    Well done Sir Raymond and thank you for the patience!

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    adam aw

    Engaging and engaging lots of encouragement. KUDOS TO RAYMOND & Hozariah

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    Haslinda Suhadi

    Adris is an excellent trainer.. very detailed and thorough explanation with good examples with many scenarios. Thank you for making the training helpful.

  131. Avatar photo
    Ruixin lan

    Both trainers Spenser n Raymond are well knowledgeable and experience in teaching us all the modules required for CPR course. Thank you so much.

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    Si Qi Toh

    Uncle Raymond Chan was very enthusiastic about the subject matter! Our assessor Dzahri was also very clear in his explanation

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    Ahmad Ma'arof Noorzali

    Mr Soon Teck, Mr Raymond and Mr John very experienced and knowledgeable. Really share a lot information regarding this OFA course. Well recommended to all to attend this courses.

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    Keren Keziah Supangan

    I took Child First Aid under Chief Instructor Mr Raymond Chan. It was a lovely experience and I am pretty sure it is going to be helpful whenever applicable in public. He was firm during the practices, nonetheless, it was for our welfare anyway. I enjoyed the class even though I was nervous about the performance. He guided us all the way. Thank you for your patience and understanding, Mr Raymond!

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    Jiahui Chia

    Good experience with the trainers- Elton & Teck Li. Both were very knowledgeable, good hands on session as well.

  136. Avatar photo
    Lee Yew Chuen

    Floor trainer: Daniel Tan
    Chief Instructor: Raymond Chan

    Both instructors are engaging and knowledgeable.
    Duration of course can be shortened by combining the training and test together, it will be much more efficient.

  137. Avatar photo
    Elaine Ong

    Instructor Raymond Chan was detailed in his explanation, and ensured that each of us is clear about the types of bandages to do for different wounds.

    And, Spencer was professional and fun in his teaching. Hence, the lessons were not boring.

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    Shahril Samad

    Raymond Chan & Richard Leongvery knowledgable . He share his experience . Good & fun learning with him.

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    Zavier Tan

    Raymond’s teaching is so interesting and interactive! He is strict on the contents that he is delivering and give constant reminders during our practices. …

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    Alfred Leong

    The trainer, Raymond Chan is very proficient and experience in his training.

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    Shawn Tan

    Both the CI Raymond and assessor Daniel are very professional and engaging. I enjoyed the refresher even though this is probably the 10th time I have attended similar course. The content is up to date and relevant.

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    muhd irsyad

    Very knowledgeable trainers (Raymond)
    and (Brenda) that make it easier for us to understand.

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    Hayley is an excellent trainer who is knowledgeable and interactive. She is patient and helps us remember through hands-on practice sessions. The main trainer Dzahri also is very informative and guides us through the session well. The floor I/C Shalinda was very patient and encouraging and guided us through the CPR process. Thank you to the whole team. My knowledge on First Aid and CPR is better now thanks

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    Ngo cheng eng Koe

    Adris is a very knowledgeable, experience trainer.He conducts the training lively thus able to attract the attention and interest of trainees. Job well done.

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    Very useful course that will learn alot of first aid skill. Training was informative and trainer training is clear and humerous.

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    Harris Moss

    Materials and and trainers are very well equipped in in knowledge and experience. Course flow is well paced, and engaging. Kudos to Adris for excellent delivery in a easy to understand way and sharing of relevant experiences. Keep up the good work!

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    Jasmine Koh

    Raymond and Edward are very encouraging and help us to recap key concepts before we sit for the test. It helps us a lot. Thank you for the help!

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    Nit Nitawat

    Mr Adris indeed a very experienced instructor. I never know as a 1st aid helper, it can save many life and it really eye opening to know so much from the course. Mr Adrus, Keep sharing your experiences with many others and you are a great instructor. Thanks!

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    Nadeem Khan

    Mr Raymond andr Danniel was superb. Had a great learning experience with them both. Very knowledgeable in what they do. Always open for questions and readily available to give a helping hand. Continue the great work…

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    Glenn Tan

    Elton and Mikho were great instructors! Course was structured very well and content was relevant and interesting. Will recommend for standard first aid course certifications or recertifications!

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    Shirleen L

    Loved the teaching style of Trainer Raymond, who was very knowledgeable about the topic and was encouraging. I also enjoyed Floor Instructor Vincent’s lesson thoroughly. He was very patient and engaging and provided informative and useful information.

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    Karthiyayini Ramakrishnan Nair

    SERA has wonderful trainers and assesors. Chief trainer Raymond was very clear and gave instructions easy to understand. Our assesor Boon Hui was very clear and well planned to examine us. They gave us time to practice and also answered our doubts clearly. I will recommend anyone to join SERA for Standard First Aid CPR + AED.

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    AvoSmash Zombie

    Adris is engaging and has good first aid knowledge. He is also able to share practical examples or real case scenarios.

    Raymond is patient and able to guide us step by step on how to perform CPR.

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    Janice MeiChien Foo

    The trainers and assessors are encouraging and knowledgeable. I am able to practise and complete my tests feeling not too anxious.

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    izzahfzy ;

    Adris is very knowledgeable and engaging. I really enjoy the class despite feeling sleepy. Very straightforward and i appreciate his teachings for making me understand first aid better.
    Raymond is highly educated and the way he conduct the assessment is very enjoyable but informative

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    revathi yogaraja

    The trainers, Adris, Caroline and Raymond were approachable and effective in guiding us during our child first aid course.

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    Kevin-Mikhail Singarayar

    Raymond and Dzahri are great trainers. Very informative and thorough in their methods.

  158. Avatar photo
    Colin Chua

    Elton a very experience instructor, he also share lots of scenario during our class and the lesson are very enjoyable.

    Mr Yeo Soon Teck teaches and share experience almost related to my job scope. This enhanced my knowledge and pay more attention when I’m at work.

    Mr Raymond Chan a very skillful, knowledgeable instructor who share the correct ways to apply first aid and he share a lot additional ways to use a crepe bandage.

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    Rxbxatxl _

    The instructors here very kind and fun. It was not a nerve wracking kind of program but more of like a fun learning process.

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    Gerald Ong (YouTuber)

    Appreciate Raymond’s jovial personality and deep expertise in teaching. He made lessons fun and shared a lot of memorable stories and tips to remember all the facts. Best trainer!

  161. Avatar photo
    Neo Huikun

    Raymond and Boon Hui are very experienced and thorough in their training. Learnt a lot of good first aid tips

  162. Avatar photo
    Soon Nan Wee

    Did BCLS+AED course, trainers Adris and Hayley were very knowledgeable, encouraging and made the course enjoyable and memorable

  163. Avatar photo
    Valerie Ann Sagayanathan

    I took my first aid course under the Chief instructor Mr Raymond Chan. He has been very accomadating with us. He was patient in helping us to understand the basic needs of first aid. Thank you for an enjoyable experience.

  164. Avatar photo
    Haslina Maisarah

    Many thanks to Adris who has been a great trainer. His knowledge is awesome and he ensure that all members under him understand the topic. Thank you Adris!

  165. Avatar photo

    Mr Raymond Chan is a fun instructor. He makes sure that we understand the subject well before proceeding to the next topic. Had a good learning experience.

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    Osman Alias

    Mr Hock Soon is an experienced trainer who knows his topics very well and able to deliver effectively.

  167. Avatar photo

    Training was provided by Mr. Vickram and Mr. Raymond Chan. Both instructors were very professional. Mr. Vickram managed to keep us engaged through the long zoom session and Mr. Raymond Chan delivered a fun and informative practical session. Mr. Raymond was concise in steps which makes the practical exercises much easier to master. He was very responsible to students’ learning that he made sure that we all were able to perform the crucial steps. Mr Raymond was also very helpful with our theory part as well that he stressed the important topics throughout the training. Thanks to both instructors’ efforts we all managed to pass the assessment.
    P.s. did I mention that he can dress the wound very pretty ?

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    Mohamed Yusof Mardiana

    Raymond Chan is a very knowledgeable trainer. He is friendly, and I feel relaxed during the entire lesson.
    Hui Sim is very patient. She is very caring trainer. Her jokes made me calm.

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    Eric Tan

    The main trainer, Mr Raymond is very knowledgeable and is very patient with us. The assessor’s Mikho and Edward are very professional when they recap with us. Well done!

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    Rohani Dolmat

    The trainer Raymond Chan made the course interesting.

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    Raihana Hussain

    SERA is a good place to get First Aid training. Compact lesson plan and knowledgeable trainers.

  172. Avatar photo
    Alina Chong

    Trainer/Assessor Esther was very fun, supportive and engaging. Important to get first aid certified. Thank you SERA!

  173. Avatar photo
    Sandy MT

    Enjoyed my training class with well knowledgeable and experienced trainer and trainer assistant is also very energetic and helps to motivate in the learning process. Thank you trainers!

  174. Avatar photo
    Rachel Low

    Glad to have given the opportunity to go for this first aid class! Learnt how to perform CPR, AED and different bandages techniques! Trainers are very knowledgeable and engaging! Thank you …

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    Maria Lourdes Bulusan

    e- learning is a very good program before the actual class. the instructors are very clear and knowledgeable when demonstrating. Very advisable to take this training with SERA. will be an excellent help in every household

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    Pocket Ayato

    Adris, Boon Hui, Raymond, and Josephine were all patient in breaking down the terms and steps. They were also reassuring, and humourous as well. Enjoyable course!

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    Cyra Emira Shameer Ahmad

    Instructor Raymond and Spencer is very helpful and knowledgeable. Telling us the important notes to take down and remember.

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    HK Chua

    Highly recommended, very informative and useful course .
    Elton and Soon Teck are knowledgeable and they kept us involved in activities.
    Adris is very patient.

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    Tamara C.

    The SERA instructors were very engaging and were also very well versed in first aid practices.

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    Vincent Wu

    Very hands on and informative standard first-aid course for beginners. Josephine and Adris, being the trainers for 2-days, were extremely friendly and helpful in the learning process. Highly recommended …

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    thahir badra

    The trainers for our course, Occupational First Aid, miss Josephine and Mr Yeo soon teck were exceptional in their delivery of the course material. I thoroughly enjoyed my 3 days here

  182. Avatar photo
    Shaheera Ibrahim

    Raymond was highly engaging and knowledgable. Despite the long hours, the class was effective and I’m glad I am now equipped with the skills to deliver first-aid effectively.

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    Junaidah Bevi

    It was an enriching and fun experience today with Mr Raymond Chan. He made the session very enjoyable and at the same time we learnt alot of things from him on this life saving course.
    My compliments to Mr Raymond Chan and Ms Phyllis who guided me today successfully in learning all the important life saving skills esp the CPR n AED course.
    Thank you.

  184. Avatar photo
    Mohammed Zulkefly Katab

    Trainer: Mr Raymond Chan
    Date : 14Dec – 16Dec

    A very active trainer and very approachable.
    Good leadership and easy to understsnd well on the subject

    Most of all the 13 modules were well received.

    Well done!

  185. Avatar photo
    Franz Wong

    Mr Raymond Chan is very experience and shares a lot of valuable insightful information in his lessons. In depth explanation also was given.

    Mr. Dzahri is also very detailed and explain reasons when asked.

  186. Avatar photo
    Lim Jieh Kiang

    Steven is very awesome! He super entertaining! The other trainer that help out for the cpr is also good. Patience with special need people too.

  187. Avatar photo
    Shruti Lenny

    Adris and Elton were great trainers! They made the class very fun and engaging and I really learned alot of interesting things

  188. Avatar photo
    Serene Yong

    Trainer Raymond is professional in delivery his training and Joseph Quek is engaging with participant during assessment

  189. Avatar photo
    Nurfarhana Md.Rehan

    Raymond and Vincent were very knowledgeable, clear and interactive in their delivery. Vincent shared a lot on his experience and he made sure that we had a better understanding on the reasons why things are done certain way. He also made us relaxed during the assessment and he was very encouraging. Thank you for making the course enjoyable.

  190. Avatar photo
    Gracie Teo

    Completed a Standard First Aid course with instructors Raymond Chan and Mikho. There was never a dull moment in class. They were both very engaging, and were able to explain important points very well, which makes it easy to learn. Totally enjoyed the session!

  191. Avatar photo
    Samhita Mitta

    Really enjoyed learning, Mr Raymond Chan Fook Leong and Alif was very helpful and fun to learn from!

    Really recommend to learn this life skills
    5 stars for this service
    Appreciate their patience and understanding in teaching

  192. Avatar photo
    Oscar CHAN

    Raymond and Dzahri are knowledgeable trainers, and are willing to share from the experiences.

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    Md Hazlee Senin

    Chief Trainer Raymond and Trainer Dzahri were very professional and knowledgeable while conducting the course.
    They made the lesson fun and enjoyable.

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    Nur Fadhilah Mohamed Noor

    Steven was very helpful and shared plentiful of personal incidences for our understanding as well as to provide us an idea of possible scenarios! He kept the class light-hearted, which made everyone comfortable to ask him questions. Pauline shared insights as to the different scenarios that we may face when having to administer CPR and/or AED and also how to we manage around handling female casualty to ensure we maintain the person’s modesty.

  195. Avatar photo
    Sheryl Choo

    Trainer: Raymond Chan
    Patient trainer and interesting class with many important information which we will need for life saving. Enjoyed it!

  196. Avatar photo
    Yvonne Loke

    Basic First Aid covers all the necessary knowledge requires to render as first aider. Highly recommended! Thank you Steven, Mikho and Adris!

  197. Avatar photo
    Cerenna Ng

    Raymond and Lya were very encouraging and engaging. Love it when they share practical tips for our knowledge for real life applications.

  198. Avatar photo
    Teo Joyce

    Trainer Mr Raymond Chan is very knowledgeable and he encourages the students to involve in the class and make it a enjoyable one for all to learn. Thank you for your guidance and we had fun while learning.

  199. Avatar photo
    Chua Mui Ling

    Raymond is a very good instructor. He injects lots of fun in the session. I would highly recommend this course to others. The instructors, Raymond and Jia Ming, have made a very dry subject into one that is very interesting.

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    Pauline Chong

    The course was crafted just right and the trainers are helpful and approachable which makes my learning easy and fun

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    Ramya Ahmi

    Mr Chan: He was able to provide clear teaching techniques. He specified on small details to provide quality teaching and learning. Glad he was my Instructor

    Mr Spencer: He is a sincere assessment instructor who checked on all the details. He was patiently teaching. Great instructor

  202. Avatar photo
    Chen Jiaen

    MR Raymond Chan is a very nice and helpful trainer. He answer all our enquiries/questions patiently. He taught us all the important first aid skill/technique and information that we need to know. I’m also impressed with his age! He doesn’t look his age! He look way younger in person. I thought he was 50! …

  203. Avatar photo
    Harini Rain

    Mr Edward was engaging and friendly throughout the whole course. Definitely learnt alot! Thanks

  204. Avatar photo
    Mohamed Nazir

    Chief Instructor Mr Raymond Chan Fool Leong was an excellent trainer. He was very knowledgeable and his approach in his training was very different in a way that he taught us ways to remember things and topics easily without the need to think so much. It was logical and easily understandable. Excellent

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    Jerome Garcia

    Adris is an excellent instructor. Hayley is very friendly and she made it easy for us to do the pratical assessment as she she knows her stuff. Good job guys!

  206. Avatar photo
    LOK zzz

    Mr Raymond Chan the trainer shared a lot of practical tips from his experience. Very helpful for me to pick up the skills and remember in future

  207. Avatar photo
    Conrad Yeo

    Attended the First Aid and CPR+AED refresher course at SERA on 9 Jan’23 conducted by Master Trainer Raymond Chan. It was a very informative, interesting and fun training course, and Raymond is a very experienced and lively instructor with lots of good real life examples, reasons for each technique or process, as well as useful practical tips to remember the content as well as to put into real life practice. The training venue is ideal – convenient, spacious and conducive, while the equipment and gear provided are of top notch quality. Very highly recommended!

  208. Avatar photo
    Xuejuan Wang

    Raymond is patient and clear in his teaching.
    My instructor, Shalinda is encouraging and nice.
    Both of them can conduct first aid efficiently.
    Thank you very much!

  209. Avatar photo
    Ronnie Lim

    Very patient instructors with a wealth of experience that helps to guide us through both theory and practice session. Our instructor Mr Raymond Chan demonstrates the practical parts very clearly and engages the class to take part as well.

  210. Avatar photo
    Sasidharan Nair

    Good Course. Patient Instructors. Very Thorough! Will surely Recommend.

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    Jacob Ng Guang Yun

    Main Trainer is creative, using real life situation, very relevant case study to share the knowledge and teach the ability required.

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    Yusri Daing

    Raymond Chan : Knowledgeable and helpful in guiding us for the course. Clear instructions on the key points we need to be aware of.

  213. Avatar photo
    Iskandar Jumat

    Instructor Adris is amazing. Very competent and knowledgeable. The class was engaging. highly recommended

    Raymond chan is amazing. Very engaging. Lovely people.

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    Kripah Raj

    Raymond Chan & Dzahri were very knowledgeable. They were able to teach us very patiently and in a way for us to remember the techniques better.

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    Selvan Gopal

    Trainer adris has great knowledge of what he is teaching and managed to engage the class well.

    Mr Soon teck and Mr Raymond are very helpful. They really can engage with the class well.

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    Nuratikah MB

    Raymond & Pei Ing are very helpful in sharing the helpful informations for the assessments. Likely to be loved by whoever who comes for the training.

  217. Avatar photo
    Jeanni Soh

    My trainer is Mr Raymond Chan. I had an awesome class with him. He made the course lively and fun for the participants to learn and we are able to remember better. He is very generous with his knowledge and sharing. I learnt more than what is stated in the course.

    Mr Raymond is very experienced and respect female participants and demonstrated that bandaging female participants, he did not touch them.

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    Miku Seko

    Spencer and Raymond were professional and engaging. Highly recommend to go to SERA for your CPR/AED and first aid course.

  219. Avatar photo
    Réka Tózsa

    Recommend the blended Basic First Aid Course (one day physical class only), SERA has professional trainers, they gave me a lot more confidence to perform first aid techniques …

  220. Avatar photo
    Kou Tang

    My traininers were Raymond and Spencer. They were very helpful during our recap and practice of both the theory and practical elements. Raymond involved everyone in class and encouraged us to participate during demonstrations. He made it more relatable by sharing his own experiences. Spencer was very patient during our practice and practical assesments, and provided guiding questions to help us recall our theory.
    Had an enjoyable and informative session! Thankful to these two trainers!

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    Ann Fadallan

    It’s the second time I’m here, just completed a refresher course on Basic First AID and CPR + AED. Felt good that I have completed this course again, I’m more confident to help someone in emergency condition. Edward is very knowledgeable and experienced, Thank you for your time and for making the course interesting for us!

  222. Avatar photo
    Gerine Sng

    Trainers Christine & Raymond provided very clear explanations on the various topics. They are also very patient in guiding us and helping us to understand the different topics. Raymond is rather humorous in his lesson..Thank u for the engaging sessions!

  223. Avatar photo
    Mandeep Singh

    Mr Adris is a remarkable teacher. He makes lessons fun and enjoyable! Thank you ️

  224. Avatar photo
    Lilian Soh

    Raymond our chief instructor is very knowledgeable and clear in his instructions.
    He has been very helpful. He even share with us on real life examples.
    Likewise the assessor, Dzatri is also very patient to explain to me on the mistakes I made or missed. He is very encouraging to get me to retry. He even share with us how to do the AED for pregnant women or women where we need to protect the modesty of the person.

  225. Avatar photo
    Wizeiro Widz

    Raymond Chan Fook Leong and Dzahri: Both trainers are supportive and encouraging and provide ample time for us to practice. Session is also very informative.

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    Raymond and Mikho were fantastic! It was truly a fun and beneficial course !

  227. Avatar photo
    Wei Ming Koh

    The trainers, Mr Raymond Chan and Mr Spencer Tan, are very knowledgeable and friendly.

  228. Avatar photo

    Steven Tan and Raymond Chan is very engaging and provide guidance to students.

  229. Avatar photo
    Jake Lim

    Mr Raymond and Mr Edward were great in conducting their lessons and tests

  230. Avatar photo
    izzahfzy ;

    Adris is very knowledgeable and engaging. I really enjoy the class despite feeling sleepy. Very straightforward and i appreciate his teachings for making me understand first aid better.
    Raymond is highly educated and the way he conduct the assessment is very enjoyable but informative

  231. Avatar photo
    Rui Shan Chua

    Raymond Chan and Spencer Tan were great instructors, very knowledgeable and explaining what would happen in complex scenarios.

  232. Avatar photo
    peyshy chen

    Instructor Raymond has given clear information on the lesson. He answers our questions and concern to the best of his knowledge, and I benefited from his lesson. Instructor Izhar is also very patient and assuring when he teaches us CPR and AED. It boost my confidence level and prepares me for the future.

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    Linee Yeo

    Second time getting my first aid training here. Very good. Highly recommend.

  234. Avatar photo
    Cherina Low

    Spencer and Raymond were very clear with their instructions. The hands-on practice was very engaging!

  235. Avatar photo

    Raymond and Ashley are great instructor, very knowledgeable and clear instruction given. Session is very interactive. Enjoyed attending the course with them.

  236. Avatar photo
    Chiong Hoe Ng

    Mr Raymond Chan was very conscientious about us learning effective first aid that could be applied in the field. Thank you!

  237. Avatar photo
    Choo Ching Heng

    The trainers (Raymond and Edward) are very knowledgeable and patient. Effective and professional trainers.

  238. Avatar photo
    Ellia Mardiana

    Mr Raymond Chan and Ms Tan Hui Sim were very knowledgeable about the First Aid topics. They showed clear demonstration and answered queries from the participants. Thank you.

  239. Avatar photo
    Mohammed Khaleel

    Marvelously taught by the instructors in a simplest way and Abe to understand. Very happy and lively. May they prosper and good luck

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    Seah Swee Seng Christopher

    Training was conducted in an efficient manner with friendly instructors all round.

  241. Avatar photo
    Lim YanLing

    Had an amazing time today, 18th Sept 2022, for the 1 day in person training course for first aiders under SERA. I had both Caroline and Raymond as my trainers and testers. They were both very enthusiastic, funny and helpful. They were very willing to help us understand anything we weren’t sure about and also to answer any queries we might have. Raymond helped us remember much about the theory and parts we might have forgotten or missed out during our online learning course, as well as kept us engaged. Caroline was very patient and willing to share real-life scenarios and mention any concerns/what if possibilities that we – participants might face in future.

    Getting to the practical test was the most fun. My teammates were all quite diverse, I’m in my 20s, another lady in her 60s, and the other 2 males between 30s-40s. And yet, we all had fun, could joke around & simply be ourselves and relax. Our trainer, caroline made that all the more possible by joking with us too. It made learning that much more conducive and memorable for everyone. I’m glad that Adam khoo gave me this opportunity to learn from SERA. Grateful.

  242. Avatar photo
    latif mohd

    Trainer:Raymond Chan/Aldris
    Course is entertaining, fun and interesting.Nvr boring and always engaging in making the class happy

  243. Avatar photo
    Suhaidi Dali

    Attended Occupation First Aid course. Trainer Raymond Chan is very knowledgeable & patient. He also shared lots of his vast experience with the trainees.

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    Brian Teo

    Raymond Chan was a very passionate educator and made the class easy to understand

  245. Avatar photo
    Wee Ting Ong

    Super enjoyable, engaging and useful standard first aid + CPR course conducted by Raymond and Johanna!

  246. Avatar photo
    Amar Kashmir

    Raymond is a great trainer, gave a lot of in depth practical input which I found useful and easy to remember!

  247. Avatar photo
    Konn lim ze hong

    Very fulfilling training program and Raymond is a great trainer. I learnt alot from him.

  248. Avatar photo
    Zainaal Sardar

    Highly recommended. Love the learning, The Trainer Elton and
    Teck Li engages the learner actively and make the learning good. Gain more knowledge on CPR and AED. Great teams. Cheers.

  249. Avatar photo
    Shaun Tan

    Really helpful and engaging instructor. Adris is very well informed in the topic and makes sure the practical is well demonstrated and taught before we took our test. Highly recommended for people who wants to learn first aid!

  250. Avatar photo
    Anthea Chua

    The Standard First Aid with CPR and AED program was very imformative. Trainer, Raymond Chan, was friendly, approachable and professional. Would recommend this program.

  251. Avatar photo
    Cheryl Teo

    Instructors are extremely knowledgeable and passionate in teaching. Clear and concise explanations were provided and it was overall a very fun and enjoyable session.

  252. Avatar photo
    Ariqah Khuzaifah

    this lesson taught to be more confident in saving peoples life. my instructor is fun, friendly & helpful!

  253. Avatar photo
    Rachel Wong

    Trainers are very knowledgable and experienced (and patient)! They really try to get you to understand these skills are related to the injury, instead of getting you to just memorise. Highly recommend!!

  254. Avatar photo
    Hendra Fiv7ey

    Trainer Haley is doing well.. enjoyable training makes us being confident .. well done and thumbs us to Trainer Haley …

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    Christopher Maik

    Raymond Chan gave us a fantastic experience with the First Aid course. He kept the information interesting and concise. Raymond made things easy to remember and he was encouraging throughout. Hope he comes back to our school for future first aid courses.

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    Toh Hong Keow

    Raymond Chan is very knowledgable and cheerful.
    I love his lesson because his lesson is enjoyable despite the topic is abit dry. Vincent make the assessment lesson more fun, easy to remember and enjoyable too!

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    Black DragonSG (黑 ドラゴン)

    A great experience learning with main instructor Raymond Chan and also professional yet enjoyable moments with practical hands-on and assessment with Dzahri

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    Muhd Akid

    Mr Raymond giving good advice and good practical example for real life situation and for Mr steven giving good theory throughout the lesson,understandble

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    Instructors Raymond Chan and Pauline Ting made the different parts of the course really clear and easy to understand. They were going at a very comfortable pace and made sure students were clear before moving on to the next step. Really enjoyed the balance of practical and theory refresher.

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    Sridhar Raman

    Adris was amazing, so many topics conveyed in such simplicity, profound knowledge… Great experience. Will recommend this course to everyone i know.

    The entire team did a fantastic job.

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    Victoria Chan

    Mr Raymond Chan had been v detailed in explaining the various issues regarding first aid and in a very candid way which helps with remembering and recalling.
    Mr Boon Hui has been v patient in preparing us for the practical and ensuring that we understand the rationale behind each action.

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    ann santos

    Knowledgable, entertaining and approachable trainors. I have enjoyed my First Aid Course with them. Highly recommended.

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    Muhd Azlan Ali

    OFA course is great. But the first day was a little long and draggy. Kinda alot to absorb. But overall its still a good refresher course. Great trainer and assessor to ensure we FA are well trained!! Thank you SERA!

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    Pei Yun Tay

    Raymond and Dazhari were proficient in their knowledge and transfer of skills.

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    Dylan Kwang

    Instructors Mr Raymond Chan and Mr Dzahri were informative and helpful, making sure that the session moved along quickly while not compromising necessary information and encouraging the weaker participants as well. Great session!

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    Wendy Wealer Toh

    The chief-instructor Raymond Chan is very approachable and he explains the concept clearly. The assessor Pauline is very helpful as she stimulates discussion and encourage participation and help as and when needed. Thank you Raymond and Pauline for your hard work and effort for me and my fellow classmates.

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    Bruce Choon

    Great and awesome trainer (Mr Adris) with real life practical sharing experience. Keep it up.

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    Soon Hong A Lee

    Raymond and William
    -knowledgeable, patient and encouraging
    – able to teach in an effective way that is easy for participants to remember

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    Random Peepz

    I’m fransiska, Mr Raymond is super nice and friendly when doing the introduction . Our instructor, Ms Angeline is super nice and take care of us well

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    Teacher Adris Chong our students to learn knowledge in an easy-to-understand and relaxed way …

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    Sylvia Chew

    Trainer Raymond Chan and Pei Ing are both knowledgeable, patient and encouraging during the session. It was really engaging and I highly recommend everyone to go through this programme. You could save a life.

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    Kenneth Tan

    Raymond & Hozay, very good instructor, they show clear instruction and how to do it. Practical lesson are engaging and easy to understand. Practical lesson is easier to understand compared to e learning.(e learning alot of blind spot, hard to see how to bandage is done)

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    rony jm

    Found the training thru my company.
    Raymond and Mikho were extremely knowledgeable and made the session flow easily and in a very fun way. The content became easy to digest and learn. Totally recommend this if you are looking for first aid course in singapore!!!

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    Andy Ho

    This is a very useful course and Spencer demonstrated in depth knowledge of the topic. Our floor trainer – Hayley was also very engaging as she cracked jokes which made learning fun and steps easy to remember. Highly recommended!

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    Siti Nur Aisyah

    Raymond Chan is clear and concise on the course. He is very patient and also very knowledgeable on this course

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    Mimi Wardah Sahmat

    Mr Raymond and Dzahri are both very knowledgeable and we enjoyed our training with them. Very patience with other participants whom not able to understand well. Keep it up! Hope to see both of them again next 2 years.

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    Yvonne Yip

    Due to covid most of us don’t remember much of the theory. Raymond did a great job in reinforce all the details with us and good bandage skill too.
    Vickram in zoon class really give us straight to the cut and help us understand better with the key point. Thank you so much.

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    Dickson Teo

    The trainer Raymond and Dzahri ate both great trainers and are very knowledgeable. I enjoyed my class with them and have learned my first aid well.

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    Benjamin Loy

    Soon teck is an engaging trainer who made the dry topic of first aid interesting. He knew the subject matter well to answer a myriad of questions. Hope to see him again for my refresher training in a few years time.

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    Sherlyn Kwok

    The course was very informative and engaging. Having hands on is really great as it can help us to understand more and if something really happens we will be able to it.
    The trainer was also good and encouraging. Able to understand us and push us along. Overall, was good.

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    Khairul Amirin Suhaimi

    Venue was accessable and conducive environment. Trainer Mr. Raymond Chan is very experience and positive. Two thumbs up!

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    Li Ling Tan

    Mr Raymond Chan is a very engaging and helpful trainer. He explains all procedures clearly and well. He demonstrates the steps for first aid very clearly and is patient to help. Thank you very much for the session today ( 29 Dec 2021 at gmsp )

    Spencer’s the trainer is also very good and patient.

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