Review Sephora Vivocity, VivoCity, Singapore

Review Sephora Vivocity in Singapore

“Good variety of skincare products. Price at higher side.” or “I’m a guy. I don’t know. It smells nice and wished there were seats but nonetheless, my wife seems happy so I’m happy.” It is one of the few customer evaluation comments about Sephora Vivocity. Let’s read more of this article on to find out if Sephora Vivocity is quality.

Introduction about Sephora Vivocity

Here are some fundamental details regarding Sephora Vivocity. In terms of Cosmetics store, it is generally believed that Sephora Vivocityis one of the best places to choose and trust. It is placed at VivoCity, 1 HarbourFront Walk, #01-178, Singapore. Whether you are looking for a place or a service related to Cosmetics store, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 63769791 (+65 63769791)
  • Website:
  • Address: VivoCity, 1 HarbourFront Walk, #01-178, Singapore
Images of Sephora Vivocity from stock collection and provided by customers

Detailed information of Sephora Vivocity

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Sephora Vivocity.

Monday, Tuesday, Wednesday, Thursday, Friday: 06:00 to 17:00.

Saturday, Sunday: Close.


Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

5.69 km6 minute7 minute5 minute

How to contact Sephora Vivocity?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Sephora Vivocity via:

Phone number

You can reach Sephora Vivocity at 63769791(+65 63769791). Use the hotline to contact them right away for the quickest help and resolution to your problems.


You can contact Sephora Vivocity via It will react rapidly and assist you with your concerns.


You can directly come to VivoCity, 1 HarbourFront Walk, #01-178, Singapore if you have any questions or want to try to experience its services.

Sephora Vivocity reviews

Sephora Vivocity is among the best destinations of Cosmetics store in Singapore, and it merits your consideration.

Is Sephora Vivocity good?

To determine whether Sephora Vivocity is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Good variety of skincare products. Price at higher side.”

“To die for, the products are A-OK and the staff were friendly and informative. There was one Indian girl that helped me out a lot! Hope to see her again!”

“I'm a guy. I don't know. It smells nice and wished there were seats but nonetheless, my wife seems happy so I'm happy.”

“One stop destination for all your cosmetics. You get all premium brands cosmetics here”

“My wife likes this place...(which she often visited while in california)”

“Just happy to meet and buy some beauty stuff from top global brands at Shepora Singapore, and the price is cheaper than Shepora Indonesia.”

“5 stars for the helpful lady staff over there but I didn’t ask for her name. Not sure why are the reviews so bad but overall a friendly and good experience at this outlet.”

“Can't go wrong with Sephora's selection! This is a smaller branch but had the essential brands.”

It has won many reviews from customers on the website, including 146 feedbacks with an overall score of 4.5 out of five-star ratings. Out of those, 87% are positive reviews. has provided all the essential information about Sephora Vivocity, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Sephora Vivocity are not good quality, what should you do?

If you have had an unsatisfactory experience in Sephora Vivocity, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Sephora Vivocity, VivoCity, Singapore

There is a total 146 reviews

4.5 / 5




  1. Avatar photo
    bambang widodo

    Affordable cosmetic shopping

  2. Avatar photo
    Naheem Adeepat

    World of make up stuff…. affordable prices

  3. Avatar photo
    Arnold Kervon

    Always great.

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    Ragini Malhotra

    Nice collection

  5. Avatar photo
    Call Me Rossy


  6. Avatar photo
    Miah Rahat


  7. Avatar photo
    Foo Say heng

    Window shopping for lady

  8. Avatar photo
    BL Yong

    Nice experience. Although waited a while as no cashier at counter.

  9. Avatar photo
    sano manjiro


  10. Avatar photo
    Varatha Rajan

    More options and my wife liked and her preferred shopping place.

  11. Avatar photo
    Frans Surya Phala Ginting

    nice place

  12. Avatar photo
    Pearry A

    Nice place. Was here just to buy office Christmas gift. Fast and efficient. They had gift corners all over the store which was awesome for guys who have no idea about cosmetics but need to buy a gift.

  13. Avatar photo
    Grace Tenioso

    Friendly staff

  14. Avatar photo
    Mittal Patel

    Amazing help staff

  15. Avatar photo
    Angela Jeremiah

    A sweet lady approach me, her customer service was good. I forgot to take down her name.

  16. Avatar photo
    mudz mudz

    You will find all quality makeup items

  17. Avatar photo
    Paddy Mcilvenna

    Everything my wife needs !! And hours to spend looking for it !!

  18. Avatar photo
    Dyah Ayu

    Yesterday, the place was really good, the service was friendly, they gave me a discount code of 10 dollars for the next purchase, they gave me a gift again.

  19. Avatar photo
    Rohit Nayak

    Loved it…

  20. Avatar photo
    Valentino Dharsono

    The place to find cosmetics

  21. Avatar photo
    Tony Anak hikiat


  22. Avatar photo
    Tan Jonathan TL

    It’s ok

  23. Avatar photo
    Hassan Majeed

    Size of the store is decent & the staff was quite friendly

  24. Avatar photo
    Raymond Tang

    Affordable prices

  25. Avatar photo
    Suryateja Chowdary

    They have humongous collection …

  26. Avatar photo

    Great store for your cosmetics needs

  27. Avatar photo
    afta balam

    A lot of variety and products to choose from low range to high end. Great experience

  28. Avatar photo
    Nina Hanina

    I love shopping there

  29. Avatar photo
    Hayati Said Mohamed

    U can get ur make up supply

  30. Avatar photo
    Louisa Lim

    One of the staff was incredibly rude and dismissive. Serving another customer but at the expense of disrespect to me. Very impatient and interrupted me while i was grabbing something until i had to stop and let her. I also almost fell but held on to my mobility aid.

    If one of Sephora’s value and act towards inclusion is this, I would rather support the brands directly.

    But another staff with really pretty makeup helped me pick out other items with patience and alot of passion. I love how she shares her advice and expertise. She’s the reason why i didnt give this 0 stars.

    The other remaining staffs were very cold and unapproachable.

  31. Avatar photo
    Henry Tang

    Smaller than the one in Ion orchard but my wife still spend same amount of time inside shopping. So I guess it’s almost just as good as the one in Ion. …

  32. Avatar photo
    Faeza Shamms

    Beauty hub

  33. Avatar photo
    Hema Rama

    Helpful staff even though it was crowded

  34. Avatar photo
    Benny zhang

    Good place for shopping make up stuff

  35. Avatar photo
    Anurag Kochhar

    Best collection for female cosmetics

  36. Avatar photo
    Anna Lestari


  37. Avatar photo
    isabel burgos

    Loving the services they gave, kudos to the Benefit staff who did my brow wax yesterday. See yah on my nxt brow waxing session.

  38. Avatar photo
    Yoga Arya Walantara


  39. Avatar photo
    Roy Jokomulyono

    nice and clean atmosphere..

  40. Avatar photo
    SI Tan

    Friendly n sale girl willing to help

  41. Avatar photo
    Reva Hershel

    Love it

  42. Avatar photo
    Zamzam Alakazam

    I’m a guy. I don’t know. It smells nice and wished there were seats but nonetheless, my wife seems happy so I’m happy.

  43. Avatar photo
    Florence Tan

    This restaurant location is one of the first few to open many years ago if I am not wrong.

    The food n service is good. The food is yummy too.
    U can get their staff to BBQ for u when your food arrive telling them your preference. example : medium rare beef….

    Maybe that day I visited the restaurant , it was filled with smoke like u r walking in heaven. Many people outside our room still chatting n enjoying their food.

    One thing for sure…people will definitely know that you just hv BBQ from the smells that linger on your clothing n hairs.

    Even though they apologized for the smoke, I feel it would be better if they can install an exhaust pipe to rid the smoke, big fan don’t really help much. Hahaha.

  44. Avatar photo
    Megha Banerji

    Sephora is always the best for all your makeup needs. Staff is friendly and helped us select products that we needed

  45. Avatar photo
    Silke Jensen

    Probably the worst Sephora I’ve ever been to. The staff had no idea how to help and knew nothing about their products. A Sephora like any other in all other aspects tho

  46. Avatar photo
    Dave C

    Ladies only

  47. Avatar photo
    Polash Mondol


  48. Avatar photo
    Sri Janakiraman

    Good variety of skincare products. Price at higher side.

  49. Avatar photo
    Ana merya

    The title wants to go shopping. But unfortunately, when I saw the numbers it turned out to be pretty good. Hahaha

  50. Avatar photo
    Abhishek Singh

    Nice collection

  51. Avatar photo
    Abbiey Lim

    Krystal is amazing with her genuine service and great advice!!

  52. Avatar photo
    Sharif Ahmed

    Not all products available, salesgirl not friendly

  53. Avatar photo
    Walter Sng

    Ms Atikah was extremely friendly, warm and helpful. The shopping experience was made great because of her

  54. Avatar photo
    Cecilia Ho

    Always very happening

  55. Avatar photo
    ash hazra

    i was looking a good concealer and was assisted by Aly. she knew her stuff and very quickly matched my skin tone to an appropriate concealer. ive tried it on to go out and its a perfect match

  56. Avatar photo
    Mohamad Husein

    It’s good, the shop is complete with the goods

  57. Avatar photo
    Dave ForceOne

    Great variety of stuff

  58. Avatar photo
    Shi Jie Low

    Rather nice

  59. Avatar photo
    Widianto Jong

    Clean, comfortable and comfortable even if you just see your favorite animal

  60. Avatar photo
    Agus Irawan


  61. Avatar photo
    Melissa Soo

    Was approached by a staff to provide assistance, wasn’t very friendly but ok. Went to the cashier to checkout, again, the staff at the counter was not very friendly as well. I felt like I was checking out at the supermarket, but this is Sephora and its products are way more expensive so I was really disappointed at their service. Did not really enjoy my shopping experience here, and it’s not only this outlet, same applies to other Sephora outlets in Singapore (maybe it’s the culture not sure). This is the reason why I don’t really shop at Sephora anymore. Am considering maybe Sephora online or overseas, Malaysia’s Sephora has much better service.

  62. Avatar photo
    Lika Putri Handini

    Finding what you need is easier here

  63. Avatar photo

    The staff are so helpful and approachable. Help me to make online order for the stuff that is not available in the store.

  64. Avatar photo
    Milagros Dizon

    Nice shop but expensive

  65. Avatar photo
    Rathika Thangavelu

    Loved it!

  66. Avatar photo


  67. Avatar photo
    Javier Gonzalez

    You will find everything you look for and more

  68. Avatar photo
    Fathima Nazreen

    Good quality more colors

  69. Avatar photo
    Dora Tan

    Wide range of good brands. The service was excellent at the Vivocity outlet. When I asked for help, they eagerly assisted me.

  70. Avatar photo
    Henri Djojo

    My wife likes this place…(which she often visited while in california)

  71. Avatar photo
    Riyaz John

    Same stuff everywhere

  72. Avatar photo
    Jonathan Ng

    Missus loves it. Lots of different products.

  73. Avatar photo

    not crowded but i wish the beauty advisor is around to ask some questions about some skin care .. end up buying 1 item

  74. Avatar photo
    Charles Poiron

    Nice big store, some inconsistencies in staffing though, one says no stock but the other finds stock… Check out process took x5 longer than it should have

  75. Avatar photo

    Not a girl, but supposedly this place is like a hardware store for men, or gaming store for boys. hmm

  76. Avatar photo

    Staff is friendly and supportive to people who are new to Makeup. Makes good recommendations. Fairly pleasant experience.

  77. Avatar photo
    Nan Myat Noe Pwint

    The best variety cosmetic place for girls

  78. Avatar photo
    Eric Tan

    Huge varieties of skin care products available with a counter for patrons to put on

  79. Avatar photo
    Madiha Fatima

    Good place to kill money and time 😀

  80. Avatar photo

    Staffs chit chatting , not attentive to customer that need advise or suggestions , need to hunt for staffs.

  81. Avatar photo

    Nice location to see Sentosa from here. Night time is the best time to be here .

  82. Avatar photo
    Smriti Grover

    Great collection

  83. Avatar photo
    Ms A

    5 stars for the helpful lady staff over there but I didn’t ask for her name. Not sure why are the reviews so bad but overall a friendly and good experience at this outlet.

  84. Avatar photo
    Hong Diep TRAN

    Thích nước hoa và thường chỉ mua trong sephora thôi, nhưng hơi thất vọng vì ở đây quá quá nghèo nàn so với sephora Pháp và nhân viên chẳng hiểu về hàng hoá mình bán.

  85. Avatar photo
    Marcus Sebastian

    Great customer service!

  86. Avatar photo
    Joko Parjiyo

    Top class cosmetic shopping place

  87. Avatar photo
    Norlida AW

    A lot of stuff to buy from here!

  88. Avatar photo
    Gurmeet Singh


  89. Avatar photo
    Ilyana Abdullah

    Got to shop of cz im happy …

  90. Avatar photo
    jayalakshme v

    All in one 1 stop destination for women’s cosmetic needs.

  91. Avatar photo
    Ulrich Müller

    All is clean and they take the temprature in front, also there are a lot of desinfection stations.

  92. Avatar photo
    Jiayi Hu

    Helpful staff!

  93. Avatar photo
    Gowri Reghuvaran

    Collection is good. Service is super. I came in to curate some new year gift packs at a fixed budget, the shopping assistant helped me curate all 5 within budget quickly with a smile, packaged all individually with thoughtful post-its of items outside each pack so I can recognize which products go to who! Definitely went above and beyond!

  94. Avatar photo
    Karen Koers

    Love Sephora, just disappointed that a lot of products were not available.

  95. Avatar photo
    Rita Chang

    Had a fantastic time at Vivo City store and I must say the staff were friendly n helpful.Especially Senior Make Up Advisor ADAWIYAH
    She is awesome.Knows her products well and is exceptionally helpful. …

  96. Avatar photo
    Dhivyan Thevar

    Always some promoter looking to slip me their card to get points…

  97. Avatar photo
    Lucas Ng

    Staff there was nice especially one of the Malay girl and one of the young Chinese male who listened attentively to my needs when I was going through the fragrances there.

  98. Avatar photo
    Aimee Mullins

    Helpful honest staff

  99. Avatar photo
    Fiko Dwi

    Pass by

  100. Avatar photo
    Mike Mjg

    Modest size store. Would hope more variety of merchandise of possible

  101. Avatar photo
    SJ Lim

    Good service, but stocks are pretty low on most products.

  102. Avatar photo

    Helpful staffs !

  103. Avatar photo
    Irene Tang

    Helpful staff …

  104. Avatar photo

    It took me a while to differentiate the SK2 products on the shelves. But the crew was friendly and very helpful in cross-checking with her teammates to ensure the information was correct before sharing it with me.

    Sephora seems to represent the SK2 brand better than the actual SK2 store in VivoCity today.

  105. Avatar photo

    Visited on Sunday and was having difficulty picking out a cologne to gift to my boyfriend. Ann was very helpful and patient when she assisted me in swatching a few of them before I finally decided on one. Helped me to gift wrap the box nicely as well! Service was greatly appreciated.

  106. Avatar photo
    Nguyen Mhoang


  107. Avatar photo

    good location best finds

  108. Avatar photo
    Nurul Amira

    To die for, the products are A-OK and the staff were friendly and informative. There was one Indian girl that helped me out a lot! Hope to see her again!

  109. Avatar photo
    ika slamet

    there is not enough prdk to try

  110. Avatar photo
    Fredrik Anggi Langitan

  111. Avatar photo


  112. Avatar photo
    Zamzam Alakazam

    I’m a guy. I don’t know. It smells nice and wished there were seats but nonetheless, my wife seems happy so I’m happy.

  113. Avatar photo
    Juliana Lozano

    You find quite a lot of beauty products but is a bit disorganized probably you should ask for particular things

  114. Avatar photo
    Andi Tenri ummu

    Shop make up with various brands from mac, make up forever, etc

  115. Avatar photo
    Pari k

    Helpful staff n lots of products…testers available now…prices are steep

  116. Avatar photo
    KimPoh Tan

    Cheap and good quality is generally a female shopping paradise

  117. Avatar photo
    Алла Родина

    And watch, and buy, and eat .. everything for the soul!

  118. Avatar photo
    Noura A. Q.

    Nice amployees.
    Huge shortage of stock.

  119. Avatar photo
    Hasnawati Atan

    Lots of choice

  120. Avatar photo
    Alfi Wahyudi


  121. Avatar photo
    Jane Doe

    This place always make me feel like im poor.

  122. Avatar photo
    Huyen Voi

    Mua đc 2 lọ mỹ phẩm FAB ưng ý )

  123. Avatar photo

    One stop destination for all your cosmetics. You get all premium brands cosmetics here

  124. Avatar photo

    Not as big as the Ion outlet but still fairly big. Christmas sets are worth for gifts
    If you’re a member, don’t forget to ask for samples at checkout!
    Here are my recommendations:
    ️The Ordinary: Hyaluronic Acid
    ️ Clinique: Moisture Surge Lotion
    ️Tangle Tweezer Brush
    ️ Glow Recipe Toner
    ️ Fresh Rose Deep Hydration Face Cream
    ️ Laneige Water bank blue hyaluronic cream
    ️Laneige Cream Skin Refiner mist

  125. Avatar photo
    dunia maya

    The location is easy to find, it’s a bit incomplete, a lot of the items have been grinded up, the shop isn’t too big but it’s ok, it’s all clean

  126. Avatar photo
    Gerard Hendriks

    Friendly staff but lots of items out of stock but still display the items. Should remove no stock items on display.

  127. Avatar photo
    Vki Lee

    Cosmetics and skin care products are very good to buy

  128. Avatar photo
    apperila von hariyanto

    Women Paradise.. Good choice

  129. Avatar photo
    Jia Yin

    Can’t go wrong with Sephora’s selection! This is a smaller branch but had the essential brands.

  130. Avatar photo
    Nurul Amira

    To die for, the products are A-OK and the staff were friendly and informative. There was one Indian girl that helped me out a lot! Hope to see her again!

  131. Avatar photo
    Bolang_ Tamiang


  132. Avatar photo
    James Tan


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    Rina A

    Hospitality is very good, the staff was very helpful for asking about what product i concern and gave me many products to compare, and i got ouai scrub as bonus also(and it IS very good i will purchase for the fullsize next time)

  134. Avatar photo
    Sri Janakiraman

    Good variety of skincare products. Price at higher side.

  135. Avatar photo
    KeKenKhay Channel

    I like in here.. for Indonesians who want to look for branded skincare, they can be here.. Dior, laneige and many more guys

  136. Avatar photo
    WHB T

    Good product

  137. Avatar photo
    Arun Sankar

    Excellent service

  138. Avatar photo
    Wong Baolin

    Staff was friendly and gave good recommendationss …

  139. Avatar photo

    Huge variety of health and beauty products that could be tried on before buying

  140. Avatar photo
    Yulian Wardana

    got to buy for my wife, the staff was very helpfull.

  141. Avatar photo
    Novi Noviana

    Just happy to meet and buy some beauty stuff from top global brands at Shepora Singapore, and the price is cheaper than Shepora Indonesia.

  142. Avatar photo
    Azim Candle

    Excellent place in Singapore

  143. Avatar photo
    Fatma vhey

    I like to go to Sephora, I can try the products

  144. Avatar photo
    Nur Mariyati98

    Amazing place.. rarely women say not nice.. friendly staffs …

  145. Avatar photo
    Agustiawan Abdullah

    Because I’ve never found a shop as complete as this…

  146. Avatar photo

    Can find most of the skin care/make up products as well as perfume I need at this outlet

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