Review Popeyes Louisiana Kitchen, 2 Jurong East Street 21, Singapore

Review Popeyes Louisiana Kitchen - Singapore 2 Jurong East Street 21

“My favourite Chicken Fast Food. The chicken meat is marinated to my liking and tasty. My 4 piece meal with drinks at $13.” or “Very juicy very nice, not sure why are there so many negative reviews.” It is one of the few customer evaluation comments about Popeyes Louisiana Kitchen. Let’s read more of this article on Thecityvisitor.com to find out if Popeyes Louisiana Kitchen is quality.

Introduction about Popeyes Louisiana Kitchen

Here are some fundamental details regarding Popeyes Louisiana Kitchen. In terms of Chicken restaurant, it is generally believed that Popeyes Louisiana Kitchenis one of the best places to choose and trust. It is placed at 2 Jurong East Street 21, #01 - 31 / 32 IMM Building, Singapore. Whether you are looking for a place or a service related to Chicken restaurant, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 65695805 (+65 65695805)
  • Website: https://www.popeyes.com.sg/
  • Address: 2 Jurong East Street 21, #01 - 31 / 32 IMM Building, Singapore
Images of Popeyes Louisiana Kitchen from stock collection and provided by customers

Detailed information of Popeyes Louisiana Kitchen

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Popeyes Louisiana Kitchen.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 10 AM to 10 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
6.7 km7 minute8 minute6 minute

How to contact Popeyes Louisiana Kitchen?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Popeyes Louisiana Kitchen via:

Phone number

You can reach Popeyes Louisiana Kitchen at 65695805(+65 65695805). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Popeyes Louisiana Kitchen via https://www.popeyes.com.sg/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 2 Jurong East Street 21, #01 - 31 / 32 IMM Building, Singapore if you have any questions or want to try to experience its services.

Popeyes Louisiana Kitchen reviews

Popeyes Louisiana Kitchen is among the best destinations of Chicken restaurant in Singapore, and it merits your consideration.

Is Popeyes Louisiana Kitchen good?

To determine whether Popeyes Louisiana Kitchen is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“My favourite Chicken Fast Food. The chicken meat is marinated to my liking and tasty. My 4 piece meal with drinks at $13.”

“Very juicy very nice, not sure why are there so many negative reviews.”

“The best chicken fast food in sg.. much better than Texas chicken. Crispy and authentic. Other fried chicken brands are too greasy. I like this crispy chicken much better.”

“Loved the chicken here. Hopefully there will be more outlets!”

“Food is always good here and never disappoints. Been patronising this outlet eversince i work nearby. Very gooodddd.”

“Helpful and friendly staff. Though it's a tough period rushing to prepare the orders, the staff explain to my mother patiently about activating the promotion on the phone. The chicken is very tender!”

“Despite long waiting time for certain food's preparation, the staff continue to give good service. I love it how the chicken we ordered is always piping hot.”

“Popeyes IMM outlet im west area. Located on the 1st floor. Nice environment for a place to eat and chat with your love ones.”

It has won many reviews from customers on the website, including 112 feedbacks with an overall score of 4.1 out of five-star ratings. Out of those, 71% are positive reviews.

Thecityvisitor.com has provided all the essential information about Popeyes Louisiana Kitchen, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Popeyes Louisiana Kitchen are not good quality, what should you do?

If you have had an unsatisfactory experience in Popeyes Louisiana Kitchen, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Popeyes Louisiana Kitchen, 2 Jurong East Street 21, Singapore

There is a total 112 reviews

4.1 / 5

71%

29%

0%

  1. Avatar photo
    Derrick Tan

    Food quality mediocre..

  2. Avatar photo
    Jack1e “ChenL2k”

    Very juicy very nice, not sure why are there so many negative reviews.

  3. Avatar photo
    AWI HASSAN

    Love it..!!

  4. Avatar photo
    MD : SHAMEM MOLLAH

    Fantastic Food

  5. Avatar photo
    Marell Ann C. Salapantan

    Just love eating here… The food is. So delectable and yummy..,.,. …

  6. Avatar photo
    MotoVery Blur

    Ok lah

  7. Avatar photo
    Charlotte Ng

    although food was a bit slow when it was quiet, staff was friendly

  8. Avatar photo
    Apple Lim

    A bit expensive. Now they don’t sell calamari anymore.

  9. Avatar photo
    Amirul Hakim

    I would like to applaud Staff Kelly for being calm, composed and professional despite my impatience to get a seat due to my hunger. I also observed that she was patient in helping the customers that had issues using the Self-Ordering Machine.

    In terms of food, taste of their chicken has been consistent and their coleslaw is one of the best that I’ve ever tasted.

  10. Avatar photo
    Meharuban Mahadeva

    Crispy …

  11. Avatar photo
    Shatihish Rajandran

    Cajun fries is a must try. Chicken was well seasoned albeit somewhat small, on the whole, it was good though. Gravy was pretty lit too, ate it with some rice which was an additional side and it elevated the flavour of the rice. Not to mention, chicken pieces were in the gravy too which was unexpected yet brilliant.

  12. Avatar photo
    Marmite

    Its my first time trying Popeyes at IMM. Had trouble using the kiosk but one of the staff Serene Hoo readily offer her assistance and kindly show me the correct steps. She was also really patient with other customers after me who are not familiar with the kiosk. When i approached her again, she knew without asking(because my family cld’nt finish all the food)and pass me a takeaway box.
    I was very impressed with her level of service.

  13. Avatar photo
    inin adam

    Average

  14. Avatar photo
    HENRY TAN

    Delicious Fresh Chicken

  15. Avatar photo
    Lim

    I’ve eaten here many times before and it’s sad to see their quality drop. Their delicious crispy chicken skin has turned to chewy rubber. Both the skin and meat(which was rather dry) did not taste fresh. The only thing that has remained good is the biscuit with jam. Disappointing to see their standard now when it used to be one of my favourites.

  16. Avatar photo
    Dagurasu Y

    Having lunch, halfway through 3 birds flew in one after another. Literally shocking as the restaurant is so far inside the mall.

    We believe the mall should do some counter measures for such event to happen. Very unhygenic scene.

  17. Avatar photo
    Jeevan

    Good food and fast

  18. Avatar photo
    NIGHT MARE

    Food here is amazing but the way of ordering through pads to order does take some getting used to.

  19. Avatar photo
    Fauzi Wayne

    Nice food

  20. Avatar photo
    Mohd Shah B.A.S.

    Quite a prompt service

  21. Avatar photo
    SS

    The best chicken fast food in sg.. much better than Texas chicken. Crispy and authentic. Other fried chicken brands are too greasy. I like this crispy chicken much better.

  22. Avatar photo
    Eunys

    Despite long waiting time for certain food’s preparation, the staff continue to give good service. I love it how the chicken we ordered is always piping hot.

  23. Avatar photo
    Ben

    Helpful and friendly staff. Though it’s a tough period rushing to prepare the orders, the staff explain to my mother patiently about activating the promotion on the phone. The chicken is very tender!

  24. Avatar photo
    リー左之助

    Good food, good service, good location. Only complain is waiting time for food is longer than other fast food joint even at non-peak hour.

  25. Avatar photo
    Rene Tan

    30 Oct 2021: promo burger nice bun but exp. The breast meat was dry. Hot chicken , mash potato and mushroom. Gave the ice cream tgt.

    A year ago: Less crowded. Chicken tenders are nice. Feel it is less dry compared to years ago. Seafood pasta was just fish with pasta. Fish was meh but crispy. Pasta is sweeter compared to jolibee. The mac and cheese was good and sinfully cheesy

  26. Avatar photo
    xiong jing

    Love it! Designed poshly. The staff is friendly and kind with fast service. She allowed our coke to be no ice. Hardly any waiting time. Crispy skin with juicy and tender inside, even better than KFC. Well maintained and clean with air conditioner to cool you down. French fries are full of taste and crunchy. Reasonable price. Had a nice experience and will come again.

  27. Avatar photo
    Edwin Tan

    Love their fried chicken. Best to go on weekdays less crowded plus good offers

  28. Avatar photo
    Dorjee Ugyen

    Nice place for some fried chicken tenders.

  29. Avatar photo
    Min Thu

    Fried chicken is nice. I don’t Burger here. …

  30. Avatar photo
    Darwin Kusuma

    Decent and convenient fast food with pretty nice taste. The chicken tenders live up to its name and the cajun fries are flavourful. Some drawbacks include weak cutleries and no-straw initiative which makes icy drinks less enjoyable.

  31. Avatar photo
    Gerald Tan

    The Chicken & Waffles was yummy but they do not give you any cutlery to eat it so you have to use your hands. Portion is a little small but that’s to be expected for its price.

  32. Avatar photo
    Nick “Johnny Me”

    Too oil soaked

  33. Avatar photo
    Arindam M

    Great test

  34. Avatar photo
    AlexNicholas

    this is my first time trying popeyes and will also be my last, feels like eating salty chicken that’s all. if I were to compare with KFC, KFC chicken would taste better even tho I don’t like it v much, mash potato wasn’t bad and burger tasted blend.

  35. Avatar photo
    TCH

    My favourite Chicken Fast Food. The chicken meat is marinated to my liking and tasty.

    My 4 piece meal with drinks at $13.

  36. Avatar photo
    Mantou

    Chicken is good though not as good as before when they just started in Singapore, biscuits is not as buttery as before too. But overall still OK

  37. Avatar photo
    Daniel

    Had no issues with service, cleanliness or staff. Everything was smooth. 3 stars because the chicken wasn’t as good as what I remember, still completely acceptable for fast food. Maybe I idealised…

  38. Avatar photo
    1234 Asco

    Nice and cooling

  39. Avatar photo
    Aradhana M

    Food is sumptuous and fulfilling. More vegetarian options would have been better.

  40. Avatar photo
    Sheng Lai Lim

    so so

    一般般吧

  41. Avatar photo
    Kelvin Poh

    Nice food clean place

  42. Avatar photo
    Bartt (A.a)

    The food is nice

  43. Avatar photo
    Didi Faridah

    Not so clean. Tables and chairs were chaos. Can’t walk thru even tho not many customers dining. And Dey forgot to send my fries till I asked. It was left there on the shelve merely 6mins. AND ITS COLD! Bad

  44. Avatar photo
    Clarence Kwok

    Typical fastfood at reasonable prices. They had improved in recent years – so as to keep up with the Jones…

  45. Avatar photo
    Nur R

    Food is always good here and never disappoints. Been patronising this outlet eversince i work nearby. Very gooodddd.

  46. Avatar photo
    soon yf

    Good food

  47. Avatar photo
    Desirae Goh

    2 pc chicken was hot n crispy. Fries were stale.

  48. Avatar photo
    Tracy Lim

    nice food

  49. Avatar photo
    SK Lim

    A good addition to the fast food availability in Singapore. Restaurant looks clean and cozy.

  50. Avatar photo
    LL Low

    Located on the 1st floor in IMM, this is a good place to taste delicious the famous Louisiana fried chicken, Cajun fries and mashed potatoes in West side of Singapore. Attracts crowd during lunch hours, dinner and weekends.

  51. Avatar photo
    Zalvin Koh

    Standard repeating of Cajun B.S. …

  52. Avatar photo
    Choy L Tang

    The crowd was huge during Sunday when I was there. I was silly to get the yummy tori chicken with jalapeños bits, how can Cajun fried chicken matched well with teriyaki sauce and bonito flake? The worst fried chicken I have ever tasted.
    The jalapeños bits are another bummer, awful taste and the batter is so thick that I can’t taste the cheese favor in it.
    The only thing I can eat is the garlic rice which I paid $1 more to complete the meal set.

  53. Avatar photo
    Kyaw Aung

    Good location, good taste, good experience.

  54. Avatar photo
    Warlock Sshregraaxyrr

    A bit of a housefly issue here, but it doesn’t bug me too much. One drowned in my drink one time, but the staff was kind enough to give me a new cup and refill.

  55. Avatar photo
    James Ng

    Not bad but honestly has to do a lot with the time of the day you go and whether the chicken is fresh.

    The mash potato sometimes the sauce is not enough especially if you get the bigger size.

  56. Avatar photo
    wkwsci 109

    Love the butter biscuit with jam! Fries are peppery and chicken are tasty as well.

  57. Avatar photo
    stormy stormy

    Got a very good deal on set meal. But the outlet is very busy serving advanced ordering for takeaway meal. So expect to wait for a while to get your food

  58. Avatar photo
    ivan noel hamoy

    With this popeye branch, you should consume your drinks first otherwise will taste like water. I daresay they put ice up to the brim! Its like ordering flavored ice.

  59. Avatar photo
    Sabby Wabby

    Loved the chicken here. Hopefully there will be more outlets!

  60. Avatar photo
    Alan Tay

    Queue clear fast !

  61. Avatar photo
    Omar El Alami

    3.75 Stars : First time at Popeye’s and verdict ? Love it ! Popeye’s tastes like a better quality KFC and I’m all for it. This specific location was as unglamorous as they come but I won’t let that interfere with the rating. Very very generous servings, the ~10$ menu filled me up halfway through the meal. Will be back for sure.

  62. Avatar photo
    عبدالرحمن الشهري

    It goes

    يمشي الحال

  63. Avatar photo
    Harold Teo

    Affordable fast food. Reasonable alternative to KFC for a quick bite.

  64. Avatar photo
    Hadi

    Poppeyes, yeah thats all

  65. Avatar photo
    ade subhan

    We have no popeye in Indonesia so its a good opportunity…

  66. Avatar photo
    AlexNicholas

    this is my first time trying popeyes and will also be my last, feels like eating salty chicken that’s all. if I were to compare with KFC, KFC chicken would taste better even tho I don’t like it v much, mash potato wasn’t bad and burger tasted blend.

  67. Avatar photo
    Serene Hoo

  68. Avatar photo
    Roy Lim

    Taste better than KFC. The mashed potato too. Not a fan of buttermilk biscuits though.

  69. Avatar photo
    Mona Lim

    Fast service despite busy times

  70. Avatar photo
    B A.M

    Great chicken sandwich, biscuit, mashed potato and chicken tenders.

  71. Avatar photo
    Audie Leung

    Nice chicken!

  72. Avatar photo
    farzeen rahuman

    Tasty food..especially that biscuit and strawberry jam was yummy…

  73. Avatar photo
    Debbie Zhang

    Nice food

  74. Avatar photo
    Mai

    I really like their biscuit here, the potato fries with cheese.
    The price is very reasonable.
    Though, most of the times, the shop is always full.

  75. Avatar photo
    Jonathan Ow

    Good fried chicken. Compare it with KFC

  76. Avatar photo
    LL

    Food is nice but the queue can be very long

  77. Avatar photo
    K.L Tay

    Nothing beats their mash potato *thumbs up*
    very decent fried chicken

  78. Avatar photo
    Somik Khan

    Self checkout, get food, eat

  79. Avatar photo
    Mariah channel

    Another halal food to go and if go weekday not so crowded

  80. Avatar photo
    TCH

    My favourite Chicken Fast Food. The chicken meat is marinated to my liking and tasty.

    My 4 piece meal with drinks at $13.

  81. Avatar photo
    Fadhil Merlan

    Foooood

  82. Avatar photo
    cassie

    Ok but when i was there the sauce dispenser was broken.

  83. Avatar photo
    JB G (J Boost)

    Good chicken taste great, but a bit smaller than competition

  84. Avatar photo
    Farhan .F

    Service could be better

  85. Avatar photo
    Jonathan Chua

    The voucher doesn’t work, the app doesn’t work, the payment kiosk crashes so often. Poor outlet management

  86. Avatar photo
    Tommy Ng

    Located in IMM level 1, right opposite Bata. There are 3 self-ordering kiosks for customers to use. You could head over to the counter to order but they serve food at this counter too where a queue is possibly waiting there.

    Tons of promotions and real affordable value fast food meals on their menu, I can say they have stepped up with their chicken. It’s more tender, flavourful and juicier than before. Definitely worth it to drop by any Popeyes outlet to try their food. Remember to check for promotional value meals in store or head to Shopee to purchase their discounted set meals, that’s where I got mine.

  87. Avatar photo
    lockie ong

    Most food in popeyes are great like the chicken, the chicken sandwich, mash potatoes, cajun fries and biscuit.

    But oh man the XL crispy chicken is horrible. They over-burnt it to make it crispy. Meat is super dry and it just tastes like burnt batter.

    Brought it to the staff to ask if my chicken was meant to be like that. Staff even brought another questionable looking piece to show me that it is meant to be like that.

    Avoid the XL crispy chicken like the plague.

  88. Avatar photo
    Ramasamy S/O Subramaniam

    The meal was worth the price and I liked the kiosk for ordering method used in popeyes.

  89. Avatar photo
    Shwe Sin

    great food

  90. Avatar photo
    T K

    Overall staff was ok, restaurant has limited seating due to safe distancing measures. Won’t recommend getting the mac and cheese add on as it was a very small portion, it’s smaller than the add on sauce.

  91. Avatar photo
    Sagi corn

    i love it

  92. Avatar photo
    Kyle

    Needs to improve the consistency in quality. Also sometimes can be a little messy, and an especially uncomfortable eating experience when the little black bird keeps flying onto people’s tables. Perhaps they can look at a pest eliminator for this

  93. Avatar photo
    octavia tanoto

    I like their cajun fries and chicken tender. But today’s fries was a bit cold.

  94. Avatar photo
    Ong Tammy

    Love the food~~~Is a great place gather with my friends.

  95. Avatar photo
    Ming Tai Tan

    It’s good

  96. Avatar photo
    Henry O

    Queue can be quite long over weekends but I think food is not bad

  97. Avatar photo
    Lyon Ng

    Place a bit small.. service quite fast though.

  98. Avatar photo
    Zaw Htun (Tommy)

    Fresh and juicy chicken.

  99. Avatar photo
    Poh Heng Tan

    I order many time at this outlet and everytime they doesn’t even bother to fulfil my request. Happen so many time that i requested my drink without ice but they don’t care at all and the drink always been diluted when arrive because of the ice.

  100. Avatar photo
    ZC OU

    nice deep fried stuff

  101. Avatar photo
    Vivi

    I don’t know what is with the negative reviews here but seriously, it is good stuff. The chicken is hot, crispy, flavourful and tender. The waiting time to get my dine-in order is reasonable

    Better than Texas Chicken for sure, and probably on par with KFC chicken or better. I’ve visited this branch about 10-20 times over 2-3 years probably and it’s always good. Has never disappointed me and always a guaranteed treat, can never go wrong

    The biscuit is to die for, delicious

    Highly recommended and hope they will keep up the quality!

  102. Avatar photo
    lky1113

    Many people order delivery from this outlet so be prepared to wait 15mins for your “fast” food. The burgers have also seem to become smaller.

  103. Avatar photo
    heifoonlei

    Nice ambience with courteous staff. Food well, its is franchise so nothing more to expect

  104. Avatar photo
    DTru Chimpong

    Popeyes IMM outlet im west area. Located on the 1st floor. Nice environment for a place to eat and chat with your love ones.

  105. Avatar photo
    Hock Siew Tan

    Taste good.

  106. Avatar photo
    Mohamed Arif

    Popeyes is life

  107. Avatar photo
    Wentao Zan

    Nice fast food there. Have self-order machine

  108. Avatar photo
    Sandra Tham

    Food was fast and staff was friendly

  109. Avatar photo
    Oskar Hadinoto

    Very good

  110. Avatar photo
    A A Ba

    Poor service. Missing item in menu. 15 minute wait for fish. No utensils with the menu. Only 1 tissue paper. No straws served that makes it very difficult to sip the drink with lots of ice. The food was tasty, but the poor experience spoilt the food.

  111. Avatar photo
    Paul Yang

    I must say still one of the best fried chicken you can get. Better than KFC in my view. Great mashed potatoes and Coleslaws too.

  112. Avatar photo
    RickLeowSK

    Place is quite spacious. Order is through 2 machines and drinks is self service. There are two basins one is shorter. Overall not a bad store.

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