Review Pacific Prime Singapore, Cross Street Exchange #14-05, Singapore

Review Pacific Prime Singapore Cross Street Exchange #14-05

“Glad to have got it done through Farah. She is friendly and explains all the details thoroughly and guides very well. Strongly recommended.” or “Farah Khan did an excellent job. Extremely professional!” It is one of the few customer evaluation comments about Pacific Prime Singapore. Let’s read more of this article on to find out if Pacific Prime Singapore is quality.

Introduction about Pacific Prime Singapore

Here are some fundamental details regarding Pacific Prime Singapore. In terms of Insurance broker, it is generally believed that Pacific Prime Singaporeis one of the best places to choose and trust. It is placed at Cross Street Exchange #14-05, Cross St, 18, Singapore. Whether you are looking for a place or a service related to Insurance broker, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 63463781 (+65 63463781)
  • Website:
  • Address: Cross Street Exchange #14-05, Cross St, 18, Singapore
Images of Pacific Prime Singapore from stock collection and provided by customers

Detailed information of Pacific Prime Singapore

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Pacific Prime Singapore.

Monday, Tuesday, Wednesday, Thursday, Friday: 8 AM to 7 PM.

Saturday, Sunday: Closed.


Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

5.86 km6 minute7 minute5 minute

How to contact Pacific Prime Singapore?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Pacific Prime Singapore via:

Phone number

You can reach Pacific Prime Singapore at 63463781(+65 63463781). Use the hotline to contact them right away for the quickest help and resolution to your problems.


You can contact Pacific Prime Singapore via It will react rapidly and assist you with your concerns.


You can directly come to Cross Street Exchange #14-05, Cross St, 18, Singapore if you have any questions or want to try to experience its services.

Pacific Prime Singapore reviews

Pacific Prime Singapore is among the best destinations of Insurance broker in Singapore, and it merits your consideration.

Is Pacific Prime Singapore good?

To determine whether Pacific Prime Singapore is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Good and knowledgeable advise for any insurance queries from Pacific Prime. Kudos to Theresa for assisting us on various insurance queries and assisting us on the claims.”

“Glad to have got it done through Farah. She is friendly and explains all the details thoroughly and guides very well. Strongly recommended.”

“A million thanks to Ms Farah Khan for her extremely efficient and professional assistance! She is fast, friendly and reliable. Truly among the best people in insurance I have been fortunate enough to meet!”

“Elke Liebrand helped us in selecting our new health insurance. She was very professional and always helpful. Very happy with the current packages and the fact we can always turn to her with questions.”

“Farah Khan did an excellent job. Extremely professional!”

“We have used Michael for all our medical coverage, including my helper. He was honest, professional and very easy to deal with. He found us the best value for great coverage.”

“I've had the pleasure of having Elke take care of my health insurance needs very professionally. She is quite reliable and prompt with her approach. I highly recommend her services.”

“Fantastic support and service by Anabella. Very pleasant experience!”

It has won many reviews from customers on the website, including 196 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 100% are positive reviews. has provided all the essential information about Pacific Prime Singapore, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Pacific Prime Singapore are not good quality, what should you do?

If you have had an unsatisfactory experience in Pacific Prime Singapore, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Pacific Prime Singapore, Cross Street Exchange #14-05, Singapore

There is a total 196 reviews

5 / 5




  1. Avatar photo
    Sean WS Chiou

    It’s been a pleasure experience having Jarett to help on my medical insurance planning and purchasing. Jarett has been patient and professional on providing suggestions and evaluation, which help to resolve my concerns and find the plan best fitting my requirement. Impressive service! Thank you

  2. Avatar photo

    Irina Withers truly went the extra mile to help us secure our policy renewal in the 11th hour, outside of office hours and totally saved us from an uncovered pregnancy. She was exceptional in assisting us and so responsive. I definitely recommend her as a broker!

  3. Avatar photo
    Sarjit Kaur

    Michael Blankson was helpful in assisting me with my decision making process. Happy with the information and service he provided. Great service at Pacific Prime!

  4. Avatar photo
    Laura Dias

    Michael Blankson is very knowledgeable and caring in his manor. He was a pleasure to meet up with to discuss my options and he made everything clear and easy to understand.

  5. Avatar photo
    Kenny McGuire

    Worked with Michael Blankson who I would highly recommend. His understanding of the issues I was facing with potential pre-existing conditions, preference for a zero deductible, preference for direct billing / cashless hospitalisation treatment and a number of other complications made the process of obtaining the right insurance for my purposes very straightforward and actually an enjoyable experience. Lovely bloke, highly professional and well-informed; I would recommend for sure.

  6. Avatar photo
    utkarsh grover

    Great detailing by Jarret!! Did not take much time to finalize the plan that fits me the best.

  7. Avatar photo
    Serene Lim

    I am thankful to have John Lau being my agent. He has been very patient with my enquiries and so prompt in his reply. Through him, i am glad i have selected pacific prime.

  8. Avatar photo
    Guillaume Martin

    Very good quality of service, sharp advice, they know all aspects of the different policies provided by all the main medical plan insurance companies

  9. Avatar photo
    Simon C

    Thanks, very helpful staff – Andrew has helped me with the process from start to finish Cheers

  10. Avatar photo
    Timmy Chie

    Thank you Elke for providing good service and laying out and comparing all the plans and finding my wife and I our insurance.

  11. Avatar photo
    Sarah Jane Yee

    John Lau was our broker and he was fantastic! We were not the ideal customer, as we went back and forth and had lots of questions but he was always very patient as he explained each plan and the variable options available to us. He was also very responsive in his communication to me which made things really convenient from my perspective. John also was a good advocate on our behalf, negotiating some pricing on our behalf. Overall, we were very satisfied with the service he provided and would have no question in recommending him to anyone who is looking to buy insurance and wants an easy and simple.process.

  12. Avatar photo
    Bhavna Gandhi

    It was simply a great experience to deal the Jarett. He is very professional, prompt and proactive in his response. His pace to respond and being flexible to accommodate customers preference makes him great. He is not pushy to sell rather takes time to understand the needs and makes a very sincere recommendation. I will highly recommend him!

  13. Avatar photo
    Kunal Vagal

    We had a great experience with Pacific Prime. Jarett Mathew, our consultant was of great help. He explained various policies and the benefits and helped us make our decision. He was very prompt and efficient.
    Can’t recommend enough.

  14. Avatar photo
    John Garret Go

    Elke was very helpful throughout the process

  15. Avatar photo
    Mastura Ishak

    Elke is super efficient and listens to what I need. Thank you!

  16. Avatar photo
    David Diaz Ramon

    Celestino Prendes was really helpful, he guided us to find the best insurance for our needs. Couldn’t ask for more.

  17. Avatar photo
    Katja Hinchcliffe

    Excellent advise and very patient and responsive to all my questions regarding health insurance. We are extremely happy with our Health Care Provider which they recommended to us.

  18. Avatar photo
    Shaun Norris

    If you’re looking for private health coverage options in Singapore, I received excellent service and help from Wendy at Pacific Prime. Highly Recommended!

  19. Avatar photo
    Batbayar Damdinsuren

    My family was looking for the insurance companies for some time and couldn’t find the right one which meet our interests.
    By fortune we contacted Jarett about insurance policy and he gave us valuable advice.
    Thanks to him we made good choice!
    He was very kind and he made top service to us.

  20. Avatar photo
    Iain Dick

    A fantastic, tailor made insurance service. Great communication throughout the selection process and follow up to ensure that our expectations were met. Thank you to John Lau for making this as seamless as it was.

  21. Avatar photo
    Samantha King

    Jarett Mathew’s is a credit to this company, he went above and beyond to ensure we got the cover we required. Jarett was friendly and polite, despite how awkward I seemed to make the entire process! I would highly recommend this company to anyone looking for insurance and I would definitely ask for Jarett if you value first rate customer service .

  22. Avatar photo
    Daphne Vernooij

    Elke Liebrand helped us in selecting our new health insurance. She was very professional and always helpful. Very happy with the current packages and the fact we can always turn to her with questions.

  23. Avatar photo
    Lesiley Tung

    Keith is a very nice and detailed insurance broker, has been very efficient and helpful before and after I joined Aetna insurance plan. If you are looking to join any insurance plan, I strongly recommend you get in touch with Keith, and you will be guaranteed free of stress of choosing any plan and amazed by his proficiency!

  24. Avatar photo
    Niraj Kumar

    I really have great experience with Pacific Prime Singapore.

    My insurance advisor, Mr Jarrett Mathew, is true professional. He understand your requirement and accordingly advise on best suitable options. He was always available for any queries and very patient in listening to our requirements and addressing our concerns. I believe he is master in expat insurance. I highly recommend Pacific Prime and Mr. Jarett Mathew if you are in singapore and needed some help on health insurance.

  25. Avatar photo
    Stefan Pantry

    I Highly recommend Pacific Prime Singapore as a broker for Insurance. My personal experience in dealing with them was very positive. The Sales Executive I was linked with, Mrs Elke Liebrand was very professional and provided me with great recommendations for my policy. The service was completely hassle free and easy.

  26. Avatar photo
    Amanda Lim

    Great experience so far with Pacific Prime Singapore. My advisor Wendy has been able to provide helpful advice to all my questions, competitive plans, and was responsive throughout the process. Recommend reaching out to them especially if you’re new to Singapore.

  27. Avatar photo
    Danil Palma

    I worked with Jarret Matthew from Pacific Brokers. He was attentive, thorough and understood my needs to recommend the most suitable plan for me. He was incredibly professional throughout and there was no “hard sell” which was a common experience I had with other agents. I highly recommend Pacific Brokers for their extensive portfolio of plans to choose and compare from and Jarret for his exemplary service.

  28. Avatar photo
    Kundan Pcj

    Mr Jarrett!! Most patient Insurance Agent I have ever met. Prompt answers for my several queries. Finally got me a good Health Insurance.

  29. Avatar photo
    Ani Saputra

    I have a very satisfying experience getting our health insurance from this company. Jarett Mathew has been such a helpful consultant and very friendly too. It was so much easier for one stop shopping of insurance with Pacific Prime rather than trying to connect with each individual companies. Thank you Jarett.

  30. Avatar photo
    Mandi Pannum-Din

    Impressive service by Jarett at Prime Pacific. He was super patient, taking the time to explain and provide detailed responses to my many questions! His professionalism and responsiveness without being pushy is what ultimately lead me to choose a cover with them.

  31. Avatar photo
    Damararose Rhisia T

    Jarett has been very helpful and prompt from day one. He was very active in proposing various insurance plans until we found one that suits me best. I would recommend him to expats looking for insurance in Singapore.

  32. Avatar photo
    Benjamin Young

    My assigned agent Elke Liebrand was very helpful and responsive to questions and solutions. I subscribed to multiple policies with Pacific Prime.

  33. Avatar photo
    Terry D

    This is a great resource for HR & Insurance services while in Singapore. I worked with Alex Peralta from the Sales Executive team and from the very beginning Pacific Prime set the tone that they would help enable me to understand best my requirements and find the best policy that works for me and not to try and oversell me on stuffs I did not need.

    Thanks for all the help and coordination on finding a Health Care for me!

  34. Avatar photo
    Aayush Kumar Lal Das

    The office is first of all well maintained and very very clean with friendly staff. The company offers great insurance plans and what i loved the most is that they never forced us.

  35. Avatar photo
    Anshuman Sinha

    Worked with Jarett at Pacific Prime SG and I have to say that the service was really world class. Jarett was kind, polite, patient, pro-active, always coming up with solutions, really took care to understand my needs, and was very fast to respond. I was very impressed. I would recommend whole-heartedly and I wish more businesses would rise to these best-in-world standards.

  36. Avatar photo
    Sherawaye Hagger

    New to Singapore and needed some help on health insurance. These guys were super easy to deal with and provided impartial advice along the way.

  37. Avatar photo
    Priyanka Mahajan

    Have had a fabulous experience dealing with Michael Blankson, for my personal insurance. He’s beeb superbly helpful in terms of assisting me with the right plan for my requirements as well as the claims process as needed. Could not recommend him enough!!

  38. Avatar photo
    Vince De La Ciotat

    They helped us to choose the best insurance for me and my wife when moving to Singapore. Always very helpful and very responsive, they always answer my questions within few hours.

  39. Avatar photo
    Anuj Kumar

    Mr Jarret Mathew from Pacific prime was very professional and helpful in selecting the right insurance service. He patiently answered all queries and always responded within 24hrs.Highly recommended.

  40. Avatar photo
    Jason Tan

    A million thanks to Ms Farah Khan for her extremely efficient and professional assistance! She is fast, friendly and reliable. Truly among the best people in insurance I have been fortunate enough to meet!

  41. Avatar photo
    Auke Steenkamp

    Great assistance in finding the right insurance, especially because they provide support in your native language, Elke Liebrand provided professional support in selecting the right insurance.

  42. Avatar photo
    Brandon Beh

    Had a great purchasing experience with Pacific Prime Singapore. Jarett Matthew was very friendly and responsive in the whole explanation and selection process. The signing up and processing of documents was also very well guided and supported. Very satisfied with his service.

  43. Avatar photo
    Nicholas Stott

    Pacific prime went the extra mile to make sure I understood my policy details!

  44. Avatar photo
    Anand G V

    Pacific Professional have been exemplary in their Service and the best thing is that their awareness of sectors we operate, helps in timely suggestions and offers. we have had a great experience with UAE and Singapore Offices. Two names that stand out are Mr. Udale and Mr. Gautam…

  45. Avatar photo
    Rob Sherlock

    In the jungle of travel insurance, Pacific Prime was the perfect guide. They gave me a number of options and packages – and simplified the entire process. Highly recommended.

  46. Avatar photo
    Pierce F

    Their customer service is fabulous!. The agent I worked with (Jarett Matthew) went above and beyond to help me find the appropriate plan for my needs.

  47. Avatar photo
    Kenneth Choo

    My wife and I would like to thank Wendy Limery for her service, patience and helpfulness. The maternity policy we bought has helped our family much!

  48. Avatar photo
    Dan Lovell

    We were in the market for Health Insurance and we contacted Jarett Matthew at Prime Pacific. Jarett did a very thorough job discussing our needs when he was trying to determine the best package for us. He also he took the time to answer all of our questions (we had a lot of them). In the end we were able to get a very good healthcare insurance package that met our needs and was within our budget. I would highly recommend that anyone who is looking for quality insurance service contact Jarret at Prime Pacific.

  49. Avatar photo
    Agnieszka Banas

    My insurance Agent- Marta Kasperczak is truly very dedicated Agent. She spent lots of time to provide helpful advice to all of my (sometimes naive :-)) questions. Marta is highly professional and well- informed Person. I would highly recommend her service.

  50. Avatar photo
    Ruchi Gulati

    Jarett was extremely patient and very helpful! Pacific Prime came very highly recommended and John introduced me to Jarett – who was very well informed and helped me choose health insurance which was right for us as a family! Highly recommend you speak with him for all your insurance needs!

  51. Avatar photo
    Neha Malviya

    I had a very good experience with Elke Liebrand she really helps in every possible way and is very quick in responding. Thanks Elke

  52. Avatar photo
    Abdul Latiff

    Excellent service by Jarett. Very helpful and patient with our queries. He has good knowledge on the insurance products and provided valuable advice for selecting the most suitable policy.

  53. Avatar photo
    Anca Ratoi

    Very happy with Pacific Prime, especially with Keith who was very helpful and thoughtful always willing to give the right support I needed.
    Keep up the good work!

  54. Avatar photo
    Angie Dang

    I got Jarett’s contact through my friends who’s very happy with his help, and so do I after meeting him. Jarett is very helpful and patient with all my questions and concerns. He has great knowledge of all the packages and even gave us advices on which one is suitable when we were confused. The overall process was quick and Jarett is very responsive, too. We definitely recommend Jarett, you won’t be lost or disappointed!

  55. Avatar photo
    Kyle Francia

    Consistently great service. I’ve known about Pacific Prime since the company I work for worked with them for our company health insurance two years ago. All the more I knew how great working with Pacific Prime on insurance matters is a good choice since our company switched to a different provider last year (sadly), and the service is nothing compared to the experience we had back when we were with Pacific Prime through Mari Galvez. Given this, I’ve chosen to have my personal health insurance matters done through them, this time with Elke Liebrand, and the experience continues to be seamless. I feel like they absorb all the stress of dealing with health insurance companies for you end-to-end. Most agents I’ve known from other companies, you clearly know they just want to sell you something, and once you’ve bought insurance from them, you’re pretty much on your own. What I really love about Elke Liebrand is that she acts more like an advisor; not a sales person. She’ll lay down all the facts to help you make a sound decision and not hard sell at all. And same with my experience through our company two years ago with Mari, even after I’ve bought my personal insurance, she continues to be attentive. I highly recommend Pacific Prime if you want a worry-free way of dealing with health insurance, from choosing to signing up to claiming.

  56. Avatar photo

    Good guidance.

  57. Avatar photo
    Balaji Prabhakaran

    Extremely impressed with Ms Irina Withers (Pacific Prime Singapore) who we consulted with on international health cover. In addition to being extremely well-versed about the various policies and the nuances of the covers, we also found her to be very responsive, empathetic and honest in the manner she managed the entire process. Happy to offer her our highest recommendation.

  58. Avatar photo
    Tim LaNe

    Alex Peralta was extremely helpful, accommodating, and honest.

  59. Avatar photo
    Tejesh y Malu Pandi

    Our Sales agent was Maria Jose and we found her to be very professional and helpful while we chose the Insurance policy. Many thanks to her.

  60. Avatar photo
    Chiew Pat

    Highly knowledgeable in his products. Bolster that with strong customer focus, empathy and a good listening ear to understand the unique needs of his customers is godsend. Jarett Mathew exhibits both and more! Contrary to my selected plan, he proposed a more superior one which meets my immediate needs (at no extra costs)! Responsive even during the weekend when I had enquiries. Truly an insurance professional made in Heaven!

  61. Avatar photo
    Roopa Rajashekar

    Keith was really hands on, efficient and competent agent, who made sure we get our family insurance without any glitch. I will highly recommend his services.

    Good luck Keith

  62. Avatar photo


    Michael helped sort Insurance for me and my wife when we recently moved over from the UK, there were some bumps in the road but he was on hand to help whenever required!

    Couldn’t recommend enough after seeing first hand the level of professionalism he delivers even in stressful situations

    5 Star Service


  63. Avatar photo
    Stefan Blaschek

    I worked with John Lau from Pacific Prime to settle my global health insurance. His consultation was very professional and the response always timely and straight to the point. I can highly recommend you to work with this company.

  64. Avatar photo
    arti vazirani

    Great experience with Jarett Mathew.
    It really took very long time to decide over the buying of the policy due to covid and undoubtedly he was so supportive and patient in answering all of my doubts and questions even in odd hours or on weekends. Your guidance was of great help. Thank you very much.

  65. Avatar photo
    paulina romo

    The best team! All the crew of pacific prime is so kind and helpful that i cannot be more happy to have my insurance with them! Highly appreciate the sales team and the after sales team!! Thanks a lot!

  66. Avatar photo
    Shawn Elaine

    Good and knowledgeable advise for any insurance queries from Pacific Prime. Kudos to Theresa for assisting us on various insurance queries and assisting us on the claims.

  67. Avatar photo
    L RZ

    Jarett has been incredibly helpful and understanding with my situation to help me find a good plan!

  68. Avatar photo
    Valerie WT

    Staff were able to assist on our query asap and going the extra mile to appeal for the claim. Appreciate the time and effort from Pacific Prime.

  69. Avatar photo
    samuel li

    Quite experienced and well connected, excellent choice for those who are seeking non-IP medical insurance in SG

  70. Avatar photo
    Quintal Singh

    Kudos to @Michael Blankston for his great service! I had to purchase my insurance on behalf of my organisation and contacted pacific insurance – Michael got in touch with me in no time and assisted me so well, that I signed up the same day I first met him . I would highly recommend Michael for his professionalism, knowledge and Super cool attitude!

  71. Avatar photo
    Sam Hussain

    I’ve had the pleasure of having Elke take care of my health insurance needs very professionally. She is quite reliable and prompt with her approach. I highly recommend her services.

  72. Avatar photo
    Nancy Tan

    Jarett was the one from Pacific Prime to handle all my queries on the insurance suitable for our company. He is very knowledgable in his products n he is able to provide all the answers to clarify my doubts. We were able to get the coverage what our company needed.Thank you Jarett.

  73. Avatar photo
    charmaine.yihua charmaine.yihua

    Very Good. Insurance claim is also fast

  74. Avatar photo
    aish rama

    Jarett was very thoughtful and was very patient as I had many questions for my coverage. He is very knowledgeable and a true adviser. Thank you.

  75. Avatar photo
    Ranjit Jathanna

    Jarett Mathews is one of the best in the business. Has a personal touch, very professional in how he operates and gets the client’s needs spot on. He even went out of his way to ensure he followed up post the medical emergency and tied up all back end needs without any additional work needed from my end even after moving on to the corporate team. Highly recommend you get in touch with Jarett at Pacific Prime Singapore should you need a stress free policy and experience.

  76. Avatar photo
    Greg Gajdek

    Friendly and professional.

  77. Avatar photo
    André Borges Pereira Rosati Vegas

    I’ve had a great experience while signing up for international health insurance through Pacific Prime. The consultant (Joerg) was very thoughtful and explained in details all my questions and concerns while deciding and choosing the best plan available.
    I haven’t used the plan I signed up for yet, but expect to have same level of service.
    Great experience!

  78. Avatar photo
    Angela Koch

    The team at Pacific Prime have been extremely helpful in sourcing the best medical insurance for my complex situation. Highly recommend their service!

  79. Avatar photo
    Pradyumna Gampala

    The experience of signing up for health insurance in Singapore with the help of Jaret from Pacific Prime has been really good and extremely easy. Jaret was very patient to answer all my questions and to cater to my various combinations of requests. I never felt forced by him to sign up and was given ample time to do my own research and to get quotes from other providers. Overall, a very good experience and would highly recommend Jaret and Pacific Prime for their services.

  80. Avatar photo
    lydia lin

    My Agent, John L, is really professional and does his best to withhold the integrity of his clients.

    He gave the best advice and I will not hesitate to recommend his service to my friends and family

  81. Avatar photo
    S K

    Top Notch follow up service! Jas is the best!

  82. Avatar photo
    John Paterson

    Just had to say a huge thanks to Pacific Prime, especially Jarrett Mathew for the fantastic work in getting pre-approval for medical treatment I urgently needed on my damaged knee. They worked really quickly and professionally liaising between Singapore and London and had the pre-approval complete and submitted to the hospital within 5 hrs, amazing. A great effort by all involved. Truly commendable, thank you.

  83. Avatar photo
    Sameer Desai

    I was really impressed by the Pacific Prime service. Jarrett Mathew was the consultant who reached out to me after I filled in a request form online. He was very professional, courteous and helpful. He took time to understand our requirements and then sent a very comprehensive proposal. He was available to answer any queries even over the weekend.
    Also, he gave us honest pros and cons of each of the insurance providers, and helped us pick the right one for our specific needs.
    I would definitely use them again for all our future insurance needs.

  84. Avatar photo
    Sin Evans

    Elke is professional and responsive.

  85. Avatar photo
    Sw Chin

    Wendy is very responsive and helpful.

  86. Avatar photo
    Jan Šindlář

    Very good experience with Diana from them. Fast, knowledgeable, professional.

  87. Avatar photo
    Peter Missingham

    Excellent, proactive service.

  88. Avatar photo
    Shawn Elaine

    Good and knowledgeable advise for any insurance queries from Pacific Prime. Kudos to Theresa for assisting us on various insurance queries and assisting us on the claims.

  89. Avatar photo

    Excellent experience with Jarett, he was super efficient and thorough in his responses, so I was happily set up with an insurance only a couple of days after my initial inquiry. Thanks a lot!

  90. Avatar photo
    Shama Praveen

    Glad to have got it done through Farah. She is friendly and explains all the details thoroughly and guides very well. Strongly recommended.

  91. Avatar photo
    Judi besenyiová

    I have been very happy with Elke. she helped me a lot. She is very Nice and friendly I had many questions and she was really patient with me. Thank you

  92. Avatar photo
    Karan Sachdeva

    Satisfied customer

  93. Avatar photo
    Gareth COLEMAN

    Very helpful and responsive Brokers based in Singapore. Was highly recommended by a work colleague and would happily do the same for anyone new to Singapore or otherwise reviewing their insurance arrangements.

  94. Avatar photo
    John Trew

    I went to Michael Blankson for health insurance coverage after some outrageous quotes from players in the sector when I approached them directly. Within 24 hours he came back to me with very competitive quotes and the level of comprehensive cover I sought, but also advising me where the premiums would be inflated significantly by various unnecessary ‘add ons’ . He was very clear what was in my own best interests & where frankly I would otherwise be wasting my money. I signed with Allianz & Michael guided me through the entire process in an efficient & friendly manner. Strongly recommended.

  95. Avatar photo
    Suji DeHart

    Great service and reasonable rates. Jarett Mathew was responsive and extremely helpful.

  96. Avatar photo

    ChiKin of Pacific Prime SG takes ownership of customer needs and promptly resolves my concern with his extensive knowledge.
    I wanted to switch to a cheaper insurer that offers similar benefits (from my understanding) and ChiKin was prompt to explain the pros and cons of doing so. What truly impressed me was his dedication in his work. He did up a comprehensive breakdown of both plans and was prompt in his replies.

    My journey with Pacific Prime started since 2019, and I am still wowed by their services. Thanks again, ChiKin!

  97. Avatar photo
    sekhar vasuper

    I was very pleased with how quickly and easily Pacific Prime insurance was able to assist me in finding best medical insurance. Jarett J Mathew was the agent assisted me,he is very friendly and professional.He helped me to get proper insurance policy with quick response and assistance.

  98. Avatar photo
    Louise Taylor-Digby

    Michael Blankson was outstanding: Super knowledgeable. Super responsive. Couldn’t ask for more

  99. Avatar photo
    Georges Salo

    Jarett Matthew was nothing short of professional. He addressed all concerns with detail. He made it a pleasure to have entered into a policy with them. Some of the other insurance brokers of competing firms were only interested in collecting another policyholder and a cheque. No tact in listening and addressing the concerns of a potential client and what the client actually required. If all an employee is interested in is obtaining a paycheque then said employee should leave and choose another vocation. Jarett is concerned not only in obtaining what’s best for the policyholder but that it matches the insurance company mission as well. To juggle both is a fine art. He is a wonderful person that would serve best in any industry let alone insurance.

  100. Avatar photo
    Maurie Barnes

    Excellent service and attention to detail. Very happy to recommend.

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    Eva Weidinger

    Great service from Elke Liebrand.

  102. Avatar photo
    Benjamin Tan

    Very professional and efficient services provided by Pacific Prime. Jarett was always detailed and prompt to my queries. Overall very pleased!

  103. Avatar photo
    Keisuke Fujimoto

    My agent (Mr JL) is always swift, detailed and trustworthy. Recommended!

  104. Avatar photo
    Jason Tan

    A million thanks to Ms Farah Khan for her extremely efficient and professional assistance! She is fast, friendly and reliable. Truly among the best people in insurance I have been fortunate enough to meet!

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    Hans van der Heijden

    Great service.

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    kapila ahuja

    Thank you Michael for accommodating multiple queries from me and helping me come to a decision. Good luck in 2020 and hope to work together again!

  107. Avatar photo
    Suresh Dantam

    Excellent Service by John

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    Lucia Serban

    Extremely pleased with the service!

  109. Avatar photo
    Gareth Lin

    I am a repeated customer of Pacific Prime due to its unique products that are not commonly found in Singapore, I like the coverage it provides and it gives me a peace of mind. Jarrett Matthews had provided great advice and explain the product very well, thank you and keep up the great work!

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    Hollie Bell

    Really great service when setting up a personal policy. Elke in particular was very quick to respond to my questions, explain my options thoroughly and act as a great intermediary between me and the insurer. Highly recommend Pacific Prime

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    Peter Coleman

    Pacific Prime are really excellent at getting the best cover at the best price. Cannot speak highly enough of them for the effort they give. Definitely my go to broker. Celia is particularly awesome!

  112. Avatar photo
    Melvin Castrence

    I’ve had the pleasure of working with Jarett from Prime Pacific regarding my needs for a health insurance for my travel. Due to the current situation, it has been pretty difficult in getting an insurance that would cover CoVid-19 hospitalization with worldwide coverage. Jarett has been very patient with all my inquiries and has been very helpful in securing the insurance despite all the minor complications. I highly recommend Pacific Prime in handling your insurance needs and would greatly recommend Jarett Mathew’s services.

  113. Avatar photo
    Michael Hutt

    As a Brit, looking for health insurance isn’t something I have ever done! I tried to do a lot of research myself but got totally confused by the sheer number of providers and then options from each provider. I reached out to Ms Irina Withers who was very well versed in finding the right plan, was exceptionally patient with me and finally got me the cover that I needed. I can recommend very highly.

  114. Avatar photo

    Thoughtful, friendly and very efficient service from Elke Liebrand. Recommended!

  115. Avatar photo
    Josephine Tulong

    Very nice of the company to assigned us a client service manager so we can quickly email the person instead of going around customer service and having to explain our cases repeatedly. And it is just our good luck to get Radouane Hamidi as our client service manager. Radouane Hamidi is a star. always prompt response, and always able to give solution very quickly. Thanks

  116. Avatar photo
    Madhura Modak

    I initially heard about Jarett J Mathew through a friend. Jarett assisted me in finding the most suitable travel insurance quickly and efficiently. He is highly knowledgable and friendly. I also had a lot of questions throughout the whole process and he was always available to answer them both via email and over the phone. He also assisted greatly in expediting the process since my travel date was approaching fast. Would highly recommend him!

  117. Avatar photo
    Sheela Klein

    I dealt with Maya Cooper for my private medical insurance. She was super efficient, friendly , a good listener and professional. All my insurance needs were met and I would highly recommend working with Maya/Pacific Prime. Thanks for taking the stress away of finding the right medical insurance for our family.

  118. Avatar photo
    Soumya Patnaik

    Great experience with Pacific Prime. My consultant was Keith who understood my requirements and accordingly proposed plans with variable options. He was very responsive in his communications. I would recommend him to expats looking for insurance in Singapore.

  119. Avatar photo
    Anne Gunaratna

    Farah Khan did an excellent job. Extremely professional!

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    Ivy Nguyen

    Very happy to purchase a private health insurance plan through Pacific Prime. I highly recommend Jarett Mathew as a consultant. He was very knowledgeable, thorough and patient in explaining all the insurance plans and answering all the questions I had. The whole process was smooth and efficient.

  121. Avatar photo
    Karine Richard

    Great experience with Keith from Pacific Prime. Always very responsive and understanding, suggested the best option for me. As an expat it’s not always easy to figure out how health system works abroad but Keith was the most helpful.

  122. Avatar photo
    gangadhar rao

    I consulted Pacific Prime to find a suitable health insurance that is suited to my needs. Jarett Matthews from Pacific Prime consulted me and helped me to compare the multitude of different providers and plans – moreover
    Jarett Matthews have been very helpful since day one. He patiently took time to explain the features and benefits of the product clearly. Jarett from Pacific Prime is highly recommended.

  123. Avatar photo
    Kelly W

    Excellent, thorough service. Highly recommend working with Elke.

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    Catherine Human

    Extremely impressed with the professional guidance and support I experienced with setting up my medical Insurance, Michael Blankton was amazing and continues to be amazing.

  125. Avatar photo
    AJ Cooper

    Excellent service. Really helped me navigate the health insurance landscape and i feel i have got exactly the insurance i wanted at the price i was happy pay.

  126. Avatar photo
    Jan Gibbons

    I was extremely pleased with the service and attention given by Elke Liebrand when I needed health insurance. She gave time and attention to my specific requirements and presented me with several options to choose from. I would highly recommend this company, Pacific Prime, and their Sales Executive, Elke Liebrand.

  127. Avatar photo
    Kristiane DUNBAR

    Elke was excellent at finding the best plan for me. She answered all my questions thoroughly, always kind and professional. Couldn’t have asked for a smoother experience.

  128. Avatar photo
    Akshay Mendon

    Just bought medical insurance for me and my wife through Pacific Prime. Our consultant Jarret was able to advise and give us a few options that fit within our lifestyle and pricing criteria. Our situation was slightly complicated due to some pre existing conditions in our medical history, however Jarrett was able to provide us with good data points to arrive at a decision. Would definitely recommend using the services of Pacific Prime.

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    Nick WInsor

    Great service from John Lau at Pacific Prime!

  130. Avatar photo
    Mariechen Richardson

    I worked with Michael Blankson to find the best possible insurance policy for our current needs. He was very efficient and professional. I would highly recommend him.

  131. Avatar photo
    Greg Herringer

    Our insurance agent, Alex Peralta, has been super helpful the whole way through. Spent lots of time and walked me through everything carefully. I didnt feel ‘pushed’ into choosing a specific plan. He gave me the info and I was able to choose the best one for me, even though it was on the cheaper side. After choosing, he has been very professional and kept me up to date with all the important documents/policy updates/etc. We havent had to use our insurance yet, so i cant comment on that part, but I did take advantage of April’s ‘doctor on call’ feature once and the doctor I spoke to was incredibly helpful. So far, my wife and I have been very pleased with our insurance experience here. Thanks Alex!

  132. Avatar photo
    tk Low

    I was attended to by Mr Jarett J Matthew who was extremely professional and pleasant to interact with. He helped me sort out my insurance application promptly and I am extremely thankful for his help. Would definitely recommend Pacific Prime and Mr Jarett for their services.

  133. Avatar photo
    Judy Lewis

    Trying to navigate the system in a new country is always difficult … and health insurance can be one of the trickiest items to work out. How much is enough?? My experience with Pacific Prime, and Elke Leibrand in particular, was excellent. Elke listened to my concerns and then presented me with me with a number of options to suit my requirements. She was patient and helpful and her follow up has been exceptional.

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    proshila p

    Very impressed with the way I was informed about all aspects of various policies available to me. I decided to renew my current policy with some changes instead of changing insurers as I was helped along the way. Every question was answered and clarified so there was not a doubt.
    Thank you!

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    emre büyükkılıç

    Professional brokerage firm, you can definitely rely on their services. Our rep. John Lau has always been so helpful and very responsive.

  136. Avatar photo
    Siga Shagran

    Alan is a consummate professional and provides data and pricing related to benefits in a very clear manner. Information was shared in an effectively and efficiently.

  137. Avatar photo
    Tai Yee Luan

    Mr John Lau is prompt and professional in helping us source for the most suitable insurance plan.

  138. Avatar photo
    Oscar “Goodie” G

    My wife and I were very happy with how our broker Wendy clearly articulated how the policies worked. A broad range of policies were provided to select from and advise was provided to highlight the important things to consider.

  139. Avatar photo
    Anna-Lena Ehrnborg

    Quick and professional help!

  140. Avatar photo
    Shivani Chaudhary

    My overall experience with Pacific Prime is satisfactory and i will contact them in future for various policy options.

  141. Avatar photo
    Luca B

    Great help from Alexandre, would definitely recommend

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    Standard Rolling Shutters

    First got to know them through a very good customer service officer/executive – Paul Cheung. Professional, quick on his feet and delivers superb service. Switched insurer because of him and his team (Gautam Mahey). If you are looking for a good vendor to take care of your needs, you should approach Paul.

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    Darren Ong

    I would like to personally thank ChiKin Ho for his patience and professionalism in handling my case. Very friendly and showed a lot of attention to detail.
    Thank you very much

  144. Avatar photo
    Tommy Aditya

    Naida is my hero. She is always available and very responsive

  145. Avatar photo
    Ram Nanduri

    Worked with John (consultant), it was a splendid experience. He could answer all my questions clearly. Very helpful and responsive!!! I highly recommend it if you are looking for a right advice.

  146. Avatar photo
    Justin Mercer

    Professional and responsive. Good service throughout

  147. Avatar photo
    Salim Anjarwalla

    Our broker Alan Tan was very helpful and is highly recommended for excellent and efficient service.

  148. Avatar photo
    John Matchett

    I needed medical insurance during the Covid 19 pandemic. Jarett at Pacific Prime came up with a series of options within an hour of my enquiry. Insurance cover was in place within 24 hours. Excellent service during difficult times.

  149. Avatar photo
    Shama Praveen

    Glad to have got it done through Farah. She is friendly and explains all the details thoroughly and guides very well. Strongly recommended.

  150. Avatar photo
    Simone Meregaglia

    I am having a really great experience with Pacific Prime Singapore.

    My agent, Celestino Prendes, is extremely professional. He is reachable, always replies to my texts, emails, calls timely and sharply. He knows my situation very well (since he is an expat too) and gives me very valuable advice. I recommend him to all those who are considering Pacific Prime (or in general all those who are considering an insurance agent to relate to).

    I haven’t had any need for hospitalization yet. I hope that in case it will happen, the great experience had so far will be confirmed!
    For now, 5 stars are truly deserved!

  151. Avatar photo
    Beverley Kate MALLACH

    We have used Michael for all our medical coverage, including my helper. He was honest, professional and very easy to deal with. He found us the best value for great coverage.

  152. Avatar photo
    Caitlin Parkinson

    Navigating insurance can be hard enough, but in a new country it’s even easier to get confused with different policies and requirements. My husband and I worked with Michael Blankson when we moved to Singapore for my personal insurance and insurance for our FDW. At times we were slow to respond and unsure of the best way to proceed, but Michael remained patient and helpful all along the way. He continues to be a trusted resource for us when we have questions now that our policy is finalized. We highly recommend working with Michael if you are new to Singapore and need someone to guide and hand hold you through your options.

  153. Avatar photo
    Bianca Mente

    I consulted Pacific Prime to find a suitable health insurance that is tailored to my needs. Elke Liebrand from Pacific Prime consulted me and helped me to compare the multitude of different providers and plans – moreover you will receive service, advice and consulting after having purchased the insurance plan. The service is professional and helpful. Recommended.

  154. Avatar photo
    Rebecca Gregory

    My first time navigating health insurance, and Naida from Pacific Prime was fantastic throughout – answering all questions and tailoring quotes according to my needs with utmost patience and professionalism.

  155. Avatar photo
    Jabish Gohlyan

    Jarett is well organised and swift. He is professional yet friendly. You will not regret choosing him as your insurance advisor.

  156. Avatar photo
    James Craik

    Andrew did a great job with our health insurance renewal – if you are looking for an insurance agent who understands health insurance i would thoroughly recommend Pacific Prime

  157. Avatar photo
    Garth Francis

    Jarett Mathew was introduced to me by a work colleague. Dealing with Jarett has been a pleasure. He is professional, helpful and responsive. He guided me through the sign on process well. His post sign up responsiveness has been amazing. Jarett and his team helped with claim queries in a quick and professional manner. I would highly recommend Jarett for your healthcare insurance needs.

  158. Avatar photo
    ZhiNQuan TingChen


  159. Avatar photo
    A Brooks

    Michael Blankson at Pacific Prime was a fantastic resource. He made the process of selecting an insurance package very easy. He was always available for any queries and very patient in listening to our requirements and addressing our concerns.

  160. Avatar photo
    S Dharmik

    We engaged Michael Blankson for our health covers. He offered us several good options and took the time to explain what the different clauses and packages would mean for us. The whole process was very smooth and easy. He follows up on delayed claims with the insurer on our behalf. We are also able to text him if we have any questions about our policies and he comes back to us with answers quickly. I would recommend his services to anyone looking for health insurance cover.

  161. Avatar photo
    Giulia Rancati

    Fantastic service, thanks Raquelle and Radouane to make this so easy for us!

  162. Avatar photo
    Naren Ramachandran

    My insurance Agent- Jarett is very dedicated and helpful. He always patiently answered all my queries (even during his off-days) and provided excellent guidance. He is highly professional, knowledgeable and has excellent communication skills. I would highly recommend his service.

  163. Avatar photo
    Indrajit Advani

    Michael Blankson was absolutely excellent. He showed dogged determination to find insurance for us when other insurers were declining us. It was his attention to detail and persistence that got us over the line. By comparison, other insurers just weren’t willing to go the extra mile. Michael is truly exceptional in listening to the customer and being able to do whatever it takes to deliver.

  164. Avatar photo
    Vikram Mehrotra

    I was looking for the health insurance for my family and Jarett was very helpful and very responsive in helping me to find the most appropriate and comprehensive policy. He is highly recommended

  165. Avatar photo
    Great Wall tcm

    It’s our first time engaging Pacific Prime and we are pleased with the overall experience from start to the final settlement of our preferred options. Both Jarrett and Gautam are wonderful and they have professionally shared their recommendations that suits to our corporate needs. We appreciate that they are not aggressive in the whole process and what made the difference were their detailed advice/info, patience and clear understanding of our needs. Thumbs Up and a great partnership together.

  166. Avatar photo
    Fabio Miceli

    Great service, definitely recommended!

  167. Avatar photo
    Saiba Singh

    I truly appreciate the assistance by Jarret Matthew to help me chose a plan. He was very polite, timely and friendly and always followed up. I’ve selected a plan with now health thanks to him

  168. Avatar photo
    Paul Hedges

    Elke was very accommodating and professional. Very patient and helpful.

  169. Avatar photo
    Bo Burla

    Mr Jarett Mathew from Pacific Prime provided excellent service, from advice on insurance options, to negotiations with the insurer, and to the finalization of the contract. He is professional, knowledgeable, patient, responsive and honest. A really positive experience – I highly recommend Pacific Prime and Mr. Jarett Mathew.

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    Janice Wan

    Andrew is knowledgeable in his work and he always responds promptly to my inquiries.

  171. Avatar photo
    Sophie Fleming

    Elke Liebrand at Pacific Prime Singapore really helped me navigate through the minefield of different insurance options and understood exactly what we needed from our plan. Thank you!

  172. Avatar photo
    La Min Ko Ko

    I was trying to find a medical insurance and one of the staff named Farah helped me at the best of her knowledge. Customer service is excellent.

  173. Avatar photo
    Mark Henry Brugner

    Elke was knowledgeable and helpful. She was patient and responsive. I would recommend her anytime.

  174. Avatar photo
    Ameet Deshpande

    I dealt with Jarett for my personal insurance. I found him very professional and resourceful in identifying the right insurance for me and my family. He helped us with every minute details of the insurance regardless of how many times we asked him.

  175. Avatar photo

    Had a great experience with our advisor Jarett Mathew who gave us professional advise based on our specific needs in a timely manner. Highly recommend!

  176. Avatar photo
    Akshay Umarjee

    Great products and good support from team to select right insurance. Thanks to Jarret Mathew for his support throughout this journey.

  177. Avatar photo
    Nida Sajjad

    Great service. Quick and detailed response. Sometimes i called them again and again to ask questions and everytime the response was satisfactory.

  178. Avatar photo
    Zara Waddell

    Fabulous service provided for arranging medical insurance for myself and my daughter. Maria our advisor was very knowledgeable, attentive and made the process seamless.

  179. Avatar photo
    Quirin Regensburger

    Fantastic support and service by Anabella. Very pleasant experience!

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    Bryan Andre Pakiam

    Jarett Mathew is your go to man for all your GI needs.Very on the ball and proactive.

  181. Avatar photo
    Megan Freckleton

    Would recommend especially to those who are new to Singapore and need help to understand the insurance market. A great service, always prompt to respond and very professional.

  182. Avatar photo
    ARPA Jack Wong

    Very professional and efficient service

  183. Avatar photo
    Alex H

    Pacific Prime made finding personal health insurance a breeze and provided a clear comparison between options and insurance providers. They aren’t linked to just one insurer or one standard “package for expats”, which was my concern from other services. Pacific Prime can customize for what you or your family needs.

    As a self-employed individual, I didn’t have any other corporate coverage. So I wanted to know my options without spending a lot on my own. My objective was comprehensive inpatient and outpatient coverage, with direct billing support in SG. This would prevent billing and claims problems and any out of pocket issues.

    I chose Now Health which has been great to use so far. Happy with both Pacific Prime and Now Health for being covered while in SG and while traveling. Made Singapore feel like home

  184. Avatar photo
    Yatharth Bhargova

    Great service provided by pacific espcially jarrett mathew..took my medical insurance from them..good process and clarity provides

  185. Avatar photo
    Chloe Chloe

    My consultant John Lau was great! I had a lots of questions at the beginning but he was very patient and professional when explaining the details of each option to me. Overall, I am satisfied with the service provided and John has made the process smooth and efficient.

  186. Avatar photo
    Janice Sim

    Very thorough and helpful. Solves your problem fully on all sorts of insurance you need. John was also very patient throughout the whole gathering of documents process all the way till insurance is secured. Great service!

  187. Avatar photo
    Szabina Huttner

    Michael Blankson has been a great partner to us to find the insurance best suited for our needs. He has an outstanding exoertise and has been relentlessly answering all the questions we have! Highly recommend!

  188. Avatar photo
    Chris Wetherly

    Maya Kojima Cooper was extremely helpful and really went the extra distance to give us as much information as possible and really attend to our concerns and queries, especially regarding a pre existing medical condition. Would highly recommend this service thanks to my experience with Maya.

  189. Avatar photo

    Being accustomed to NHS care in the UK, I had very little awareness of the options available to me for private healthcare when I needed it in Singapore.
    Michael Blankson at Pacific Prime made the entire process easy, presented me with multiple options based on my own preexisting health conditions and expectations for a policy. Would 100% recommend him for anyone going through the same process and wishing the legwork could be taken out of their hands! He was easy to contact and always at hand to answer questions along the way.

  190. Avatar photo
    Shriram H

    My experience with Pacific Prime has been outstanding.

    In June I logged on to their website in search of a new provider for hospitalisation cover. Alan Tan Jun Guan came online for a chat. I explained to him my situation and requirements. He followed through quickly and came up with an excellent summary of options best suited for me and a comparison.

    Alan’s approach was thoroughly professional. At all times he focused on what is best for me and not what gets the most premium for the insurer. I took a new policy with April Liberty well in time before the other policy expired.

    In September I had to undergo some tests urgently. Alan and his team delivered service of a quality and at a speed I have never experienced before in my life. Outstanding!!!

    April Liberty has also been excellent. Their ability to manage urgent situation and collaborate for a positive outcome is really great.

    I thank Alan and his team and the team from April Liberty for all they have done. I wish them great success.


  191. Avatar photo
    Kara Ali

    Great experience using Pacific Prime. My contact John was extremely professional and efficient throughout the full process and shared some valuable and expert knowledge. Definitely made the process of picking private maternity insurance easier for me

  192. Avatar photo
    Joe Smith

    I worked with Elke Liebrand in Singapore who helped me tremendously to understand the complex word of medical industry and was very patient providing answers and consolidated comparisons of all choices. Highly recommended

  193. Avatar photo
    Kwai Yoke McLoughlin

    Alan Tan is particular helpful and professional.

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    martin essenberg

    They spoke in my own language.

  195. Avatar photo
    Aniket Deshpande

    Jarett Mathew has been of great assistance in working out the right plan to tailored to my requirements. Very quick to respond to any queries and a detailed individual working toward true “Customer Success” motto

  196. Avatar photo
    Nicholas Winsor

    Excellent service!

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