Review Omnidesk, 3 Temasek Blvd, Singapore

Review Omnidesk - Singapore 3 Temasek Blvd

“Wonderful tables! Wood is very good looking and of great quality and has the feature to adjust in height. Very cool and just what I need.” or “Was looking to buy their tables. The service provided helped us with the purchase smoothly. Great service!” It is one of the few customer evaluation comments about Omnidesk. Let’s read more of this article on Thecityvisitor.com to find out if Omnidesk is quality.

Introduction about Omnidesk

Here are some fundamental details regarding Omnidesk. In terms of Furniture store, it is generally believed that Omnideskis one of the best places to choose and trust. It is placed at 3 Temasek Blvd, West Wing, #02-328/329 Suntec City Mall, Singapore. Whether you are looking for a place or a service related to Furniture store, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 31388324 (+65 31388324)
  • Website: https://theomnidesk.com/
  • Address: 3 Temasek Blvd, West Wing, #02-328/329 Suntec City Mall, Singapore
Images of Omnidesk from stock collection and provided by customers

Detailed information of Omnidesk

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Omnidesk.

Monday, Tuesday, Wednesday, Thursday, Sunday: 11 AM to 9 PM.

Friday, Saturday: 11 AM to 10 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
6.43 km6 minute8 minute5 minute

How to contact Omnidesk?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Omnidesk via:

Phone number

You can reach Omnidesk at 31388324(+65 31388324). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Omnidesk via https://theomnidesk.com/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 3 Temasek Blvd, West Wing, #02-328/329 Suntec City Mall, Singapore if you have any questions or want to try to experience its services.

Omnidesk reviews

Omnidesk is among the best destinations of Furniture store in Singapore, and it merits your consideration.

Is Omnidesk good?

To determine whether Omnidesk is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Great experience at the store and nice display of products. Staff were very helpful in explaining the different features of the desks and the purchasing process was simple and efficient.”

“Wonderful tables! Wood is very good looking and of great quality and has the feature to adjust in height. Very cool and just what I need.”

“Sandy is very accomodating, their new store at Suntec is awesome. Great to see their latest products. I bought an Omnidesk during their grand opening sale”

“Was looking to buy their tables. The service provided helped us with the purchase smoothly. Great service!”

“Great service by Sandy, she stood with us to explain the various types of wood. Detailed explanation from her and very pleasant speaking to all of us at the showroom at Suntec! Great service, thank you!!”

“Great product accompanied by great service. Thanks for the quick service recovery too after my request to change a faulty part. Keep up the good work!”

“Awesome experience at Omnidesk Suntec! Sandy was super helpful in pointing out product specifications suitable for our needs! Process was very fuss free and enjoyable. Love it!”

“Appreciate the customer support provided by Leon from omnidesk sales team. I forgot to add in an item for my order after having already made payment, Leon managed to revise my order the next day.”

It has won many reviews from customers on the website, including 219 feedbacks with an overall score of 4.9 out of five-star ratings. Out of those, 99% are positive reviews.

Thecityvisitor.com has provided all the essential information about Omnidesk, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Omnidesk are not good quality, what should you do?

If you have had an unsatisfactory experience in Omnidesk, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Omnidesk, 3 Temasek Blvd, Singapore

There is a total 219 reviews

4.9 / 5

99%

1%

0%

  1. Avatar photo
    Nick Daxx

    The team was very quick to react ( within the next day ) on the table jerking issue when moving downwards, and came down almost within 1-2 days to see what is the issue. After it cannot be resolved, Omnidesk did a 1-1 replace for the defective table leg and got it resolved within a week

    Very happy with their after sales responses

  2. Avatar photo
    claire hjx

    Had a great experience in store, trying out the different table sizes and functions in store. Damian was really helpful, knowledgeable and friendly! Thank you for the pleasant experience!!

  3. Avatar photo
    Joshua Ng

    I love my omnidesk pro. If you are still contemplating whether to get a (study/work) table, do it. Your productivity and uninterrupted ability to do good work will thank you later, and your investment will be worth while.

    Personally I like the flexibility of standing or sitting so the built in motorized device helps to adjust the height as and when I choose to do so. My tip is to buy the power clamp so you get additional slots for charging (both USB and standard socket). And if you are like me who prefer standing, get the floor mat – it complements perfectly. Best to go check out their stores to get a feel of how long the table tops are, and order online (to get the max value out of your credit cards – it’s all about the miles).

  4. Avatar photo
    Taesung Eom

    I found a malfunction with height control after a few months of purchase, and got surprised how fast Omnidesk provide the after service. They sent technicians promptly after my reporting and quickly fixed the problem. Aweseme!

  5. Avatar photo
    Daniel Yin

    Sandy is friendly and provides excellent advice on the product. Made a decision very quickly due to the excellent product and service

  6. Avatar photo
    Mervin Yap

    Christie was very friendly and helpful in addressing my queries regarding my purchase at the Omnidesk roadshow at Singpost Centre, which made my decision making a lot easier!

  7. Avatar photo
    Nuradila Sani

    Served by Damian. Very knowledgeable and patient in going through with us the features of the omnidesk ascent. Thank you for the superb service!

  8. Avatar photo
    Rena Chong

    I am an extremely happy customer today! Leon has been very helpful when I missed out an item and he was able to add on for me really quick! Can’t wait to receive my desk and accessories!

  9. Avatar photo
    Joshua Choy

    Ming Hui was of great service and help to me Would recommend everyone to get a desk here! Really great quality! …

  10. Avatar photo
    Joy Foo

    Was a fuss-free experience purchasing an Omnidesk Ascent from the store. Went there twice- Marcus was helpful to run us through the different tables they have the first time, and Damian assisted the second time with the sale, and was patient to explain some of the useful add-ons! Overall a great experience!

  11. Avatar photo
    Suyuien Yeoh

    got my desk from Jie Qi during roadshow at PLQ. clear explanation. Ascent motor is intelligent! happy buyer!

  12. Avatar photo
    JP Pua

    I would like to provide a commendation to OMNIDESK team for their superb pro customer service. Especially to Wani for her patience and impeccable customer service. Many pictures and details were not available on the website (site designer and content manager to note!!!) – I relied on Wani to take me through the various options available. Additionally, she recommended a visit to the OMNIDESK pop up at Bugis to experience the desk of my dream. Well done team OMNIDESK. Keep up the amazing service and excellent products.

  13. Avatar photo
    Ong Long Boon

    I went for this roadshow at Bugis Junction, overall it’s a good service tended by the sales lady, and also an insight to the different desk being shown here.

  14. Avatar photo
    Chee Sergi Junn Yeow

    The customer support is exceptional to say the least. Although my order ended with a refund from OmniDesk, at no time were they hesitant nor uncontactable unlike some businesses. A special mention to Syazwani whom helped me process the refund, arrange for collection of the wrong item ordered and technical troubleshooting of my desk controller. I am grateful for Syazwani’s attention and help. Keep up the great work.

  15. Avatar photo
    Sarah Lee

    Pretty sturdy adjustable desk with beautiful RGB controller. Will definitely recommend to my friends. Also thank you Leon for your attentive service to my family when were there to look at the table.

  16. Avatar photo
    Jeremy Tang

    Really love the help provided by Sandy, she was very informative regarding the tabletops and chairs and kindly informed us on the inconsistencies with phesantwood, greatly appreciated! Thank you!

  17. Avatar photo
    Happy Life

    I have been looking for a desk for my work from home and finally found this very beautiful sturdy and useful one! Happy to recommend to everyone who needs a great desk!

  18. Avatar photo
    Wen Xin Amanda Tang

    Awesome experience at Omnidesk Suntec! Sandy was super helpful in pointing out product specifications suitable for our needs! Process was very fuss free and enjoyable. Love it!

  19. Avatar photo
    Adeline Dal Cortivo

    The desk is as described on the website and very high quality. Assembling it can be a bit tricky (recommended to do it with two people at least!) and an after sales service was needed in my case but the sales team has been very responsiveness and the recovery team managed to fix my issue very quickly and efficiently. Thank you Omnidesk!

  20. Avatar photo
    Siddharth Thirumalai V.

    Had an issue with my Omnidesk where the controller stopped working. Reached out to the support team (Sandy) who helped me in attempting a troubleshoot but the steps couldn’t help resolve the issue. Guess what happened next, Omnidesk literally sent over a replacement desk frame in the next 48 hours!!! Throughout the process, I was clearly communicated on what was going to be done, when the logistics team would be over and what it means for my existing warranty. The logistics team were on another level as well…extremely punctual, courteous and efficient – the entire swap took about 20-30 minutes tops…no debris, no mess left behind etc. All in all, I’m thoroughly satisfied with the extent to which Omnidesk takes it’s reputation and quality seriously….this is a textbook example of customer satisfaction done right!

  21. Avatar photo
    Benjamin Koh

    Damian was a great help, running us through the various options available. Would highly recommend his services!

  22. Avatar photo
    Richard Lau

    *Schedule delivery time from 2-7pm. I had been waiting there since 2pm, then the driver told me at 6.35pm that they will reach at 8pm. Wasting my whole afternoon waiting. And I have a dinner appointment at 8pm, so I was forced to reschedule again. Very bad arrangement.*
    **Updated, the second delivery went smoothly. The customer service had followed up and helped to arrange without any issue this time.**

  23. Avatar photo
    Shaunald Neo

    Christie was fantastic at explaining to us the different types of table tops (wood) and the specifications of each table. The tables are good quality, especially the wildwood collection! Smooth motor for height adjustment. Thank you.

  24. Avatar photo
    Krishnan Isaac

    Had a fantastic experience buying my first motorised desk. Andy was a terrific help & assistance in the purchase. Highly recommend!!!

  25. Avatar photo
    Wen Jun Loh

    The staff were a great help for my purchase. Answered all my questions patiently.

  26. Avatar photo
    Kaixuan Wu

    My experience with after sales service and support from Omnidesk is top notch. Gold standard. This is arguably even better than having a “perfect” purchase or product at the start. Inevitably, things can go awry. But the Omnidesk Response so far has been making lemonades out of lemons – and they taste good. Thank you for giving me confidence to get my future tables from Omnidesk because I know you will not abandon me after the point of purchase. Simply Spectacular. Thank you

  27. Avatar photo
    Tee C

    Before buy adjustable table, i was thinking and comparing a lot.
    At last, i have choose Omnidesk Pro 2020.
    I have no friend have own any adjustable table, all info i only get from internet like owner’s review. Again the price after discount still affordable for me.(But still quite pain >.<) For the 1st time delivery, certain parts are wrongly delivery to me. But with my feedback to customer service, they act quite fast and everything was settled. It take me few hours to assembly and do cable arrangement. All hardwork are acceptable when everything are complete. Very satisfied the quality and their services. Again let me told you, they provide 3+2+2 years warranty period. What you waiting for, GO CHECK OUT NOW. Hahaha....

  28. Avatar photo
    Donovan Chan

    Damian was very helpful with the purchase of our omnidesk. Will recommend him to anyone looking to get one.

  29. Avatar photo
    Nur Ares

    Jieqi was super helpful and guide me thru for my purchase. She has a good knowledge on the product and accessories and answered all my queries. Her recommendations is base on your needs. Gald that Omnidesk has good staffs on their roadshows.

  30. Avatar photo
    Weibin Lin (Karl)

    Meant to order the Omnidesk Ascent (2022)Wildwood but due to a misread on my part, order shows it is the Omnidesk Pro 2020 Wildwood+ instead. Both priced the same but me being someone who likes novelty, would prefer the latest products at the same price, but it is what is and have to learn and live with my mistake.

    -Punctual delivery.

    -Installation was swift as if they were trying to hit some best record for installation. Good if you only have 20 minutes to spare. They also made sure the boxes were cleared, bad if you wish to return.

    -Return
    Return policy is not applicable to you for most cases as it has to be sealed and unopened to return, so make sure your order is correct and confirmed before you allow the installer to open. They are not obligated to check with you before opening as they need to install as quick as possible. After installation, they will check with you if the colors are correct and sign off. If you are thinking to return due to defects or malfunctioning, look elsewhere.

    -The Table Frame.
    In short, all their tables wobble due to I-frame. The “omnistabilisers” on the table top is meant to reduce wobble at standing height but it still wobbles when I push it with one finger. The explanation is that because it’s an I-frame unlike a traditional 4 legged table, so it will wobble. My opinion is that it wobbles because there is a gap between the moving joints, but my opinion does not matter as it is repeatedly mentioned it is due to I-Frame (whatever it means ) A lower ‘I’ does not wobble and a higher ‘I’ wobbles, does not make sense to me so if you need it to extend above 1meter and not wobble, look elsewhere.

    -Signature Customer Service
    Rarely see businesses proclaim having good customer service, so I tried my luck to offer to trade-in my half-day old unused wobbly frame and top up some money for the Ascent 2022, they said they can do the upgrade for $790 and I still get to keep my half-day old frame. Was an exceptional suggestion but I had to turn it down, no room for two table frames. I am willing to offer around 200, which is double the price difference, but was rejected. $790 is not an upgrade or trade-in, it is a new table frame lol.

    -The remote
    It was installed with protruding sides and crooked, might be due to the swiftness of the installation. Feedback about this and they said I can unscrew and adjust it myself. No issues with that since it was just a feedback. Would suggest to get the Ascent for people with fat fingers like mine, the buttons are bigger. If you wish to get the controller later on, it will cost $89, so choose wisely if you are definitely getting an Omnidesk brand. If you dont have to get an Omnidesk brand, look elsewhere.

    -Alternatives?
    For myself, I’m still considering whether to do the upgrade at $790 and then carousell the half-day old unused frame for 5-600 since I’m still willing to upgrade to Ascent around 200. But since the signature customer service mentioned repeatedly I-frame tables will wobble regardless, it makes me think twice into getting the same brand for this price.

    Update: Omnidesk has agreed to exchange to the Ascent for a top-up from my side. Slightly less shaky.

    Update 2: Changed my review to a 4 star in view of a good service recovery. 1 star less because the process was too time consuming and not exactly perfect. Will return to purchase if I still need more accessories.

  31. Avatar photo
    Ken Pang

    Bought Omnidesk Essential from Shopee Furniture sale at $279. Delivered today and managed to set up within 1.5hr. Well built. For me, most difficult part of set up is the Step 3 Attaching the Hexagonal rod to the transfer rod. You will need a mallet or hammer to push/hammer the hexangonal rod from the left side in order to flush it with the Lift Column. If you are not careful, the right side of the rod (where the motor is located) may be pushed out slightly. you need to ensure both ends of are flush with the lift column to avoid it rubbing the Side Brackets during up/down lifting. Also, when attaching the legs set onto the table top, make sure the alignment of all screws holes before tightening. You may need a mallet to push the 8 screws holes into alighnment. Rest of set up will be a breeze. Good luck in your set up! Oh yes! Do not underestimate the cable clips provided in Step 9. Make sure you use them to hold the adapter and handset wires onto the tabletop underneath to prevent gravity pressure from pulling and bending the contacts in the long term.

  32. Avatar photo
    purbita das

    Table
    Mechanism is very nice and smooth . Nice support at the road show . Sandy explained all the table features very nicely and patiently . …

  33. Avatar photo
    Yih Jie

    Good Service, Friendly and helpful Sales Assistant. No qualms with answering my queries and doubts! Desk quality also feels strong! recommended!

  34. Avatar photo
    Iva Dungo-Faylon

    Christie assisted us very well and helped us tailor fit the table we needed.
    We cannot wait to have our table delivered.

  35. Avatar photo
    Shaizar Daud

    Might have already gave a comment, but nothing wrong with giving another since I’m very satisfied with Omnidesk’s product and service. Their support was excellent in handling my issue with their delivery partner. There was a lack of communication on that side, but Omnidesk’s teams communication was excellent in squashing any worries I had a bout delivery.

    As for the product, I am greatly satisfied with the build quality and ease of assembling. It was easy to assemble and am happy with the build quality. Highly recommended.

  36. Avatar photo
    Lee Choon Keong

    Great sales service support during the roadshow at singpost! Thanks to christe for the recommendation!

  37. Avatar photo
    Akmal

    The customer service was amazing. Sandy was really helpful with my needs for my new house. Definitely going to come back here again!

  38. Avatar photo
    Jay

    Was served by Xi Yan at Bugis roadshow. Her attitude towards a customer is exceptional. I purchased a Omnidesk Ascent table with customization and she really gave a good explanation of how the table works.

  39. Avatar photo
    Angela Lim

    My Omnidesk tabletop had a crack line, submitted a support request via their website and received a response the next morning. The agent was very responsive and quickly offered to replace the tabletop at no cost. Within a short time I received an email to advise that the replacement tabletop has been ordered and the technicians will advise the installation date within next 5 days. Quite impressed with the attitude and speed of response. Good customer experience!

  40. Avatar photo
    Jael Tan

    I went to the showroom at Suntec today and Xiyan was very meticulous and detailed in explaining the omnidesk ascent to me. Can’t wait to use the table!

  41. Avatar photo
    Anton 999

    We got our Omnidesk today and think it looks great in our study room with the timber flooring. The order process was straightforward and delivery was prompt with assembly included and really fast. We got updates along the way and customer service was helpful and friendly with the delivery arrangements. The desk looks great and we love the ability to adjust the height. Their desks come in a range of sizes, tops, and other options to suit everyone. The one in the photo here is a Pheasantwood desk from their Wildwood+ collection and the size is XL, which was ideal for us as it can accommodate our printer, computer, and additional storage, while still leaving plenty of space for papers and other things. If you’re in the market for a nice desk, especially a motorized one, these are a really good choice.

  42. Avatar photo
    j.h. tan

    The products at Omnidesk are elegant and solid. The service and the shopping experience at the newly open store at Suntec is wonderful!

  43. Avatar photo
    Aaron Tay

    Leon and Eda were extremely helpful. Even at around closing time they were assisting me with a big smile on their faces even though they most likely had a long day. Spoke volumes of their professionalism. Thankful !

  44. Avatar photo
    Kenny Ho

    Good customer service by Christie. Nice purchasing experience. Product solid and sturdy. Recommended.

  45. Avatar photo
    kymberley lim

    Syafiq, the customer service, who serves me at Suntec roadshow has an excellence customer service. Very detailed explaination about the omnidesk functions. Very polite and with lots of patience despite the delays while checking with my partner . 2 thumbs up !! …

  46. Avatar photo
    Mas Wong

    Quality product. Second purchase with them. Customer service top notch as always. Great job guys!!

  47. Avatar photo
    Rachel Chong

    Would like to commend Damian on his product knowledge and enthusiasm to serve customers’ needs. Well done!

  48. Avatar photo
    Jocelyn Tan

    We got our omni desk today and we like that it has the flexibility for us to adjust the height of the table easily. The cables are also able to hidden easily and makes the whole table looks very neat.

  49. Avatar photo
    Sock Kian Lim

    Was there today desk hunting and as per the other couple of times I’ve been there, the staff actually listens and is able to suggest a suitable model for my needs. Keep up the good service! (Comfy shoeless showroom too)

  50. Avatar photo
    A M

    Stellar shopping experience with Angeline. She’s friendly and knowledgeable. Look for her if you need advice on what to get. Got our desks with her with the instore promo which is more than online. 10 years warranty too.

  51. Avatar photo
    Cherlyn Ng

    It’s my first time using Omni Desk for about 1 month, initially I thought it’s just a table for people to work. However, the moment I start using it… it turned out to be so useful when we can discuss with colleagues while shifting the table up while standing. Even when I am alone and I feel like standing instead of sitting down, I can easily adjust the table and it’s just so convenient for me.

    Recently I’ve just purchased “HESTIA – DESKTOP ORGANISER”, so that I can be more organised and decorate my table more. I really love my work desk now!

  52. Avatar photo
    JKSage

    Damian is very helpful and his service is good! Very clear explanations from him when introducing the different desks and accessories.

  53. Avatar photo
    Sheena

    Great experience at omnidesk! Staff was very friendly and helpful

  54. Avatar photo
    Benjamin Seah

    Update: Omnidesk liaised with me, apologised and offered their assistance with regards to the matter.

    Paid over $2000 for their WildWood collection as I thought that solid wood would be much more durable than their original line-up. One table arrives perfectly fine. The other is scuffed up as in the photos. I contacted them on the same day that I received the tables as I only realised this after the contractor left, but I was told that its my fault for not doing my due diligence. Im ok with having this kind of service, but I will not patronise this store again. Buyers beware.

    Reviews on Omnidesk’s website are subject to Omnidesk’s approval. Take their ratings with a pinch of salt.

  55. Avatar photo
    Reagan Ong

    Satisfied with product. Even more Satisfied with after sale service from omnidesk. Not only they provide prompt response to my issue of slanted cpu holder. They quickly arranged for their logistics team to drop by on site to checked and replaced when necessary. It is all solved. I am very pleased with both product and after sale customer service attitude. Keep it up!! Highly recommended

  56. Avatar photo
    Hideyuki

    Omnidesk provides high quality desks with very good finishing. Leon provided great service and helped with the purchase well!!

  57. Avatar photo
    Wee Khoon Ng

    Excellent after sales service by Syazwani! Very prompt replies to queries sent on email and managed to help me resolve the problem expediently!

  58. Avatar photo
    Jasmine Poon

    Went to Suntec new store, Marcus is friendly and introduce the function of the Omnidesk patiently to me. The store is spacious and has hood display of both desktop and table for actual feel of the products.

  59. Avatar photo
    Mohd Fadli Mohd Sanif

    If i need 10 tables, i definitely will buy all 10 tables here.
    Sandy is attentive and helpful.
    10/10 would recommend.

  60. Avatar photo
    caleb tjong

    Great sales support. Had to have a refund but it was conducted in a fast and efficient manner. Will buy from them if I only had the space at home.

  61. Avatar photo
    Marvin Heng

    Top notch service. Support was fast to respond to my queries and request. Glad that I made the choice to purchase from Omnidesk. Highly recommended for those looking for a good quality table.

  62. Avatar photo
    Audrey Mei

    Christy was very well versed with her product knowledge and made it easy for as to make the buy purchase process. She is also very pleasant and patient

  63. Avatar photo
    Rick James Galistan

    Excellent in store service from Winnie. Clear explanation and help to customise our needs.

  64. Avatar photo
    Gary Mok

    Great customer service.

    My omnidesk zero i bought came, and i only installed it 2 months after my purchase. I found one of the holes misaligned and had to email in to ask for help.
    Within a day my email was replied promptly. Within the next day, a team came down to replace the faulty parts, as well as offer complimentary onsite assembly (usually charged).
    5 stars!

  65. Avatar photo
    Daniel Wang

    Was at Bugis Junction Roadshow and was served by Christie. She’s been extremely helpful and there’s a 12% discount at the roadshow. Bought a Ascent Wildwood+!!

  66. Avatar photo
    Soh Wei Yu

    Wonderful tables! Wood is very good looking and of great quality and has the feature to adjust in height. Very cool and just what I need.

  67. Avatar photo
    Clement Poh

    I bought the Omnidesk Pro with power clamp, power strip and it came with the complementary cable bar. The table is great! it’s solid and stable, the memory features are very useful. I bought the large size top, and it’s very spacious.

    I have minor quibbles with the the cable management bar to be too close to the bottom of the table, it would be better if it hung lower. The power strip does have holes, but unfortunately it does not come with screws. I find the power clamp to be good, but equipped with USB-A ports I think it will be soon outdated, it would be better if it were USB-C, but we live in strange times, and USB-A is still the reigning standard.

    What really stands out is their service. I have to say that Omnidesk’s service is supreme! They helped me consolidate the invoices quickly, when I wanted to add the power strip to my order. They are fast and professional. I found that the HDMI cable of the power clamp was broken, however Omnidesk fixed that issue with minimal fuss very quickly.

  68. Avatar photo
    iMp qMi

    pleasant experience served by angeline at funan road show. very patience and helpful with all our queries. thumbs up!

  69. Avatar photo
    Pancras Gomez

    Got an Omnidesk ascent in December 2021, got it delivered January 2022. I like the table, but the quality and feel is not what I was expecting it to be. What I do like is their customer service and warranty.

    Overall happy with my purchase. I will be recommending to others too. Hopefully the standards of service will be maintained.

  70. Avatar photo
    Waikit Yeong

    Purchased their new Tandem online. The team kept in constant communication throughout the entire purchase. Even when there was a defect with the order, the Omnidesk team were quick to respond and react.

  71. Avatar photo
    Desmond. T

    Very helpful staff who guides you through the purchase process. Quality of the table and mechanism is awesome.

  72. Avatar photo
    Azad Mohd

    Amazing products! Great service and friendly staff

  73. Avatar photo
    Kevin Lim

    Xiyan assisted with our purchase at a roadshow. She is very knowledgeable and helpful. Well done.

  74. Avatar photo
    Chin Heong Leong

    Good experience at their studio at Bendemeer Road – sales consultant Angeline did a good job explaining the features and providing great advice on customizing the table top solution.

    Great post sales support as well from Sandy via email.

    Delivery and installation came just 4 days after placement of order. Team came within stipulated timeframe and installation was quick and hassle free.

    First impressions post set up is great. The Ascent natural hevea table top looks sturdy. The electric motor (to raise / lower the table) is also quiet.

  75. Avatar photo
    edd van

    Omnidesk helped us a lot to correct ordering mistake as well as the desk seems to be ultra gaming gadget, I tried it myself and connected two laptops, work of course and one gaming through KVM switch with 27inch monitor and razer Blackwidow keyboard the results are just spectacular

  76. Avatar photo
    Nasuha Sukairi

    The service given was awesome! The sales person is knowledgable and allow us to weigh out our option without pressuring us. Awesome!

  77. Avatar photo
    GLENN LOW

    Really appreciated the speedy and efficient service. Delivery came earlier than expected. The team setting up the desk was quick and efficient. Of particular mention was the impeccable after sales support. Noticed that the CPU mounting was misaligned after assembly. Contacted the sales team with photos. Response came within a day, followed by a visit from the service recovery team 2 days later. Problem fixed and desk looks perfect now. Would heartily recommend this to anyone in the market for a motorized desk.

  78. Avatar photo
    Desmond Ng

    I have to say that I am very impressed with Omnidesk’s customer service. I emailed them about an issue more than a year after and not only was the email response prompt, they actually had someone come to my place to fix in less than 2 days. The whole experience was extremely efficient and pleasant. Such stellar Customer Service makes me feel they are absolutely worth the premium.

  79. Avatar photo
    Teck Huat Ng

    Bought the Omnidesk Pro 48ins at local COMEX 2018 show. Got the Pro version compared to the Lite version as I can change tabletop to a larger size when needed. I assembled the unit myself with the provided instructions although it helps to have an additional pair of hands. Cable tray and ties are provided. I added a dual 27 ins monitor arms ( bought separately from Amazon) to go with my dual monitors. So far so good.

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    Jareb Tan

    Excellent build quality and nice colors. Bought at comex 2022 with good deals. Staff was friendly and helpful. Good experience.

  81. Avatar photo
    Felicia Chee

    The staff is very patient in explaining all the different types of options available for omnidesk and also the ongoing promotion.

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    Julian Tan

    Leon who was serving us, was patient and professional in his presentation of Omni products. We learnt alot from him in terms of product integration as well as the integrity of the wood as well.

  83. Avatar photo
    Mdm Wu MH

    Winnie is very friendly and knowledgeable. She patiently explained every model to us. She tried to explain the details and helped us to find the most suitable products for us. We are happy with the experience here. …

  84. Avatar photo
    Elaine S

    Before and after sales service was excellent, especially from Leon. I communicated via email that I had issue and it was rectified very quickly.

    Gotten the ascent wildwood table which is of superior quality and I am glad to be standing more rather than just sitting while wfh. Also love their accessories. (Pls pardon my untidiness as still in the midst of waiting for my new monitor to be properly mounted lol)

  85. Avatar photo
    SANDEEP KAPOOR

    great service by team omnidesk , i had issues with roller motor which were promptly addressed
    Really appreciate a fast response from you ….Syafiq. Kudos !

  86. Avatar photo
    Wei Tong Philip Lim

    I received very good support from the Omni support team. They responded after office hours quickly and their problem solving skills was very accurate knowing what was the cause and the solution. Well done!

  87. Avatar photo
    riya vij

    The staff were very friendly and helpful. Cheryl was wonderful in helping me choose a table that was best fit for someone like me. would definitely recommend coming here to buy a table that is productive for working/studying at home

  88. Avatar photo
    Zimu Yan

    The service crews ar whelp full and giving personalised recommendations. Good shopping experience and will see how the product works!

  89. Avatar photo
    Karen Kwan

    We were only looking around but the Markus was very helpful and decided to make purchase on the spot. Definitely will recommend to pop over suntec to look for him and try the product.

  90. Avatar photo
    된찌

    Leon assisted with my queries on my order and was quick in response. Appreciated his help in clarifying.

  91. Avatar photo
    Juanjuan Feng

    Loved the desk at first sight. Very friendly staff at the new outlet in Suntec.

  92. Avatar photo
    H ALAN

    We are so delightful to purchase Omnidesk Ascent Radiance Black 60″ with Caleb and Sandy from Aftershock@SUNTEC CITY. Thank you so much for their warm and friendly services.

  93. Avatar photo
    Lyon

    Happen to see the pop out store at Funan and Val had take time to thoughly explain the tables and the add on such as the design and glossiness of the wood options, the smoothness of the motor and the size options of the tables. Overall the features are so much better than my existing Ikea Malam and my wife been complaining that i hunch back too much due to the sitting posture and eventually we decided to purchase.

  94. Avatar photo
    KK Koh

    Damian is a professional and helpful staff. Very smooth transaction. Highly recommended!

  95. Avatar photo
    Hafiz Ahmad

    Thanks to Jayden at the Comex 2022 for providing great customer service! Finally managed to secure an excellent deal for an Omnidesk Ascent Pheasantwood for my new home! Head down to Comex to grab the best deal on the last day today!

  96. Avatar photo
    Melvin Goh

    Contemplated for a couple of months on getting a standing desk during WFH period and was comparing between a few brands. Finally decided on the Omnidesk Pro 2020 Wild Wood Collections. It was a leap of faith as I was not able to visit their showroom to see the actual product. I wanted a desktop color to compliment my room color scheme. Omnidesk support was helpful and prompt to my queries. When the table arrived, it was perfect! The color went well with my room color scheme. It came with on site assembly and I was grateful for the team who help set it up. Setup was fast and professional. 1 week into using the table and I am glad that I made the investment to get this Omnidesk. It really make WFH more conducive and I am loving every moment of this! Thanks Omnidesk!

  97. Avatar photo
    alfred leow

    Was served by sandy twice at Suntec show room. A very patient and knowledgeable sales staff. Highly recommended

  98. Avatar photo
    Wei Jie

    staff was really informative and friendly, recommended products that catered to my needs and even offered a cup of milo, best to look for christy

  99. Avatar photo
    Eunice Ang

    It was a very pleasant experience shopping at the Suntec omnidesk store! The salesperson Christie was really very helpful and knowledgeable! She has assisted us with the great buy.

  100. Avatar photo
    Bren L

    While I have yet to receive my Omnidesk, just want to give a shoutout to the Sales Team(Jon and Sandy) and the Logistics team. They were responsive, efficient and most importantly empathetic to my situation. Really appreciate the warm and helpful customer service provided. Thumbs up! …

  101. Avatar photo
    Aloysius Lee

    Awesome experience from COMEX 2022. Top notch customer service and also very helpful and informative to all our queries. Would recommend for sure!! Shout out to Angeline and Kai Xiang, thanks a bunch!

  102. Avatar photo
    Hidden Melodies

    Great showroom with helpful staff. Good variety of having standing but also static desks.

  103. Avatar photo
    Darren & Perlin Chung

    I went to the Bugis Junction roadshow to take a look at the tables as I was considering getting one. Jessie was very helpful and explained to me on the different models that Omnidesk offers and the various addons that I could get.

    I was very impressed by the build and quality, and with Jessie answering all the questions I had, I had decided to go with Omnidesk.

  104. Avatar photo
    Wang Philip

    Have been wanting to get a standing desk for quite some time now and after a 2 weeks consideration ,finally decided on omnidesk and it definitely doesn’t disappoint.The quality of the desk and stability is top notch compared to the competition.Purchase on 30/8 and missed on the Comex deal that happened on 1/9 ,upon emailing the support ,Eda from the team has been extremely nice and manage to get a solution to secure the voucher and process it for me ! For the price ,you’re paying for good quality and even better support !Amazing service ! Good Job ! Definitely recommend

  105. Avatar photo
    navin g

    The installation was excellent and fast The desk is one of a kind.. Had a small problem with the desk lamp and it was replaced with another one.
    The customer service representative by the name Eda was very professional and courteous.

  106. Avatar photo
    Mohamed Kader

    Great service by Sandy, she stood with us to explain the various types of wood. Detailed explanation from her and very pleasant speaking to all of us at the showroom at Suntec! Great service, thank you!!

  107. Avatar photo
    Vincent Wong

    Just ordered a second desk from them. The first order took much longer due to a back ordered item – I was very sure this was not the case prior to ordering though.

    For the second desk, the discount code got “lost” due to navigating between the order process. I purchased without the discount code. A quick email to Omnidesk and within 30mins, the refunded the difference. Real nice of them to do so.

    My daughter loves her desk so far.

  108. Avatar photo
    James Soh

    Went down to Omnidesk Tech Roadshow today at Funan Mall.

    We were served by a very patient and helpful chap named Shaun Tan. He found answers to all our queries that enabled us to make a decision and buy 2 Omnidesk on the spot.

    He even guided us to take full advantage of all the discounts available so we have to spend any more than we have to!

    Awesome job, Shaun!

  109. Avatar photo
    Imran Ibrahim

    Had some technical issues with one of the legs and motor but customer support was helpful and prompt in arranging the repairs within 1-2 days after reporting the issue. Thanks to Eda and team for the prompt service delivery. A tip to new owners, when the desk arrives; it will be good to take pictures of the motor and desk serial numbers, as this will be required by the support team should there be any technical issue in future. The company and staff are responsible to their customers. Thank you

  110. Avatar photo
    Shrimi

    great product and after sale service is great too. i had an issue with the cable management accessory after 8 months of buying the item. the team was prompt and responsive. immediately arranged for a team member to come and fix it. thankyou to the omnidesk team, very happy with your service.

  111. Avatar photo
    Andrew Liu

    Came down to Bugis to check out the Tech Show. Awesome sales service by Christie! She was very patient and answered our queries. Such a wonderful experience to purchase the new Omnidesk tables for our new place!

  112. Avatar photo
    Zizhao Wang

    Bought a ascent wildwood XL. Great design and excellent customer service.

  113. Avatar photo
    Joel Ho

    Was deciding between Omnidesk and other brands of adjustable desk. But was able to make my decision after going down to the roadshow at Funan
    Mall. Assisted by Christie and was able to decide to purchase from Omnidesk after looking at the finishing of the tabletop and sharing from Christie. Excellent product and service. Recommended.

  114. Avatar photo
    Marcus HL

    I bought the Omnidesk Ascent Wildwood+ series. Upon delivery, I was mesmerized by the beauty of the table (slab of the pheasant wood).

    I’ve encountered issues with the controller on the 2nd day of purchase. The controller that controls the desk was faulty and needed to be replaced/inspected by the team.

    I reached out to the team via email with a recording of the video I took showing the faulty controller. Big shout out to Sandy from the support team – she was quick to initiate a service recovery to get my controller replaced. All it took was a few email exchanges (and some pictures/videos) and my faulty controller was on its way of being replaced. (Shout out to the two dudes that replaced my controller too, they were super friendly and explained how to use the controller.)

    All in all, I am still extremely happy with my purchase. This is a beautiful and functional table – both for work and play.

    Some genuine feedback to the team
    – you might want to fix your upload function on your website as I faced some difficulty uploading the video
    – you might wish to dedicate more resources to the inbound call centre team, I had hard time reaching out to a voice I could speak with regards to my faulty controller(its super frustrating for the end user)

  115. Avatar photo
    Hemant Kumar

    Angeline was great and made our experience of purchasing fun. Who knew table shopping could be exciting! Looking forward to working at our desks setups!

  116. Avatar photo
    Wayne Leong

    Had a pleasant shopping experience and sales staff Christie was very helpful and knowledge about the products . Her cheerful disposition also helped to ease my worries as I wasn’t too familiar with their range of products .

  117. Avatar photo
    Ferina Yeo

    Very pleasant experience with Omnidesk in Suntec. Raiyan is very knowledgeable and patience answering to our enquiries and questions.

  118. Avatar photo
    Sarah Darmawan

    The post-sale service is amazing – I accidentally lost the extension cable to power the adjustable table and they got back to me within 24 hours with a replacement. Would highly recommend them if you’re looking for something sturdy to invest in!

  119. Avatar photo
    Zac Phan

    Went down to the roadshow at singpost and had excellent customer service by a staff there named Winnie. The product quality seems very good and offers many customizations.

    Definitely will be back to shop this brand again.

  120. Avatar photo
    Edward W

    this is one SG company deserve supporting. Support and respond from the whole team (including delivery and install) are timely and informative. products are good. like their flexible approach to delivery and install, like able to hold for up to 90 days. keep up the good job and all the best.

  121. Avatar photo
    Yi Hui Chin

    Omnidesk team is very responsive and helpful in assisting us with our request. We bought the desk back in July 2021 and requested for a email triggered delivery upon moving into our new home.

    Not only they accommodate our request, they even assist in making sure we get it in time.

    Appreciate the great effort team.

    Thank you.

  122. Avatar photo
    Lawrence Lee

    4/5 Star due to every time I contact their hotline requesting to talk to Customer Agent. 5 out of 5 times no one picked up the call. Their hotline no is 3138 8324 and pressing 4 to contact their agent is to no avail!!!

    But in regards to the above issue, email is the only way to get hold of them and not phone call. What’s the point of having contact but no one picked up. I tried calling you guy ranging from your HQ open and until afternoon and I even left a voice mail and no one called me back until I have to resort to leaving an email for you guys to get back. And also they don’t have the ability to continue to wait on the phone, once you reach the end, you are FORCED to leave a voicemail and trust me, even i did that, i still haven’t received a call back. It happened on Tuesday 31/1/23 and now is already 2/2/23 and no one called me back.

    I still waiting to get my hands on my Ascent table. Rest still have to see how it goes, especially their customer agent hotline is very very disappointing. That’s the reason I give it 4/5 star.

  123. Avatar photo
    Trisha Lim

    In 2021 I knew i wanted an omnidesk for my home’s study area. I got the dimensions from omnidesk and gave them to my ID. I also checked with both sides if I shld install desk before or after renovation. Both suggested it is better to install omnidesk after the reno. So when I received my key in Nov 2022, I proceeded to buy my omnidesk when my reno was in progress cos i was confident there will be no problem.

    Fast forward to Jan 2023, my reno is almost completed and so i arranged my L sized omnidesk to be delivered and installed. The 1st team of installers came and when they saw the space where my omnidesk was supposed to be they said it’s too tight and the tabletop cannot be installed. They suggested i need to change to S size in order for the table to be installed. I was quite shocked cos i did the homework at initial stage b4 reno and buying the desk.

    Hence I let the 1st team take back the uninstalled tabletop and i emailed to Omnidesk for help cos i was really at a LOSS. I like the L size and felt it suited my needs. An hour after I sent the email Jon from Omnidesk called me and explained that there may be another way of installing the omnidesk given the space constraints. He will try to find another team who is willing to try but no guarantees. I agreed and suggested that if the method does not work I do not mind changing to S size but i still prefer the L size.

    The next day in the evening Jon called me said he found installer team 2 who is willing to try and they can do it the next day. Its just 1 day before the eve of chinese new year so i was nicely surprised he managed to secure the delivery slot during the peak period. I quickly accepted the new delivery date.

    On the actual day of installation attempt by team 2, this team managed to install the L size tabletop which really wasnt easy at all becos the space was pretty snag! We are so grateful for their willingness to give it a try as well as Jon’s promptness in reverting back to us to arrange all of this. Really kuodos to Jon at Omnidesk and the 2nd installation team for the professionalism and positive attitude thru out this process. Thank you so much You guys deserve bonus from Omnidesk’s Director!

  124. Avatar photo
    Tiffany Sim

    Visited the new Omidesk at Suntec City today. Christie helped me with my desk selection. She is very knowledgeable about the product and able to answer to all my queries to help me finalise my desk setup. I am very pleased and satisfied with the experience today. Looking forward to receive my new desk.

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    Winnie Tan

    Had an awesome experience with Christie at Bugis roadshow. She is very helpful and patient. I would highly recommend all to visit Omnidesk.

  126. Avatar photo
    Zidane Ong

    Very good customer service by Angeline whom shared many information on the product as well as payment modes.

  127. Avatar photo
    Steven Li

    Winnie provided great service and was very patient with explaining various features of the desk

  128. Avatar photo
    AC C

    Appreciate the customer support provided by Leon from omnidesk sales team. I forgot to add in an item for my order after having already made payment, Leon managed to revise my order the next day.

  129. Avatar photo
    DeliShad

    TLDR:
    Was sent three defective tabletops over the course of a month. Customer response was rather unresponsive until I personally went down to their store. Was able to speak to a manager and was eventually generously compensated with an upgrade to a walnut table with an extra powerbar and beverage holder.

    Full Story:
    I ordered the Omnidesk Ascent Wildwood XL (Acacia) on 16 December 2022. Decided that the premium for the wood was probably worth it for the extra durability.

    Table was delivered to me on the 22nd of December. Logistics people seemed to be in a rush and I was made to sign a paper before I could properly do checks on the table top.

    I examined the tabletop after they left and immediately noticed that the table top was filled with dents and scratches. Most of them were not that noticeable except for an apparent dent on a corner of the table (Attached are some photos). This was not acceptable for me considering the premium I paid for the wood. I contacted customer support with photos of the scratches and dents but only received a reply five days later. Where they told me that they would be giving me a one-to-one table top replacement.

    It took a total of 12 days for the replacement tabletop to come.

    The tabletop was installed but before the logistics personnel left, I noticed a massive crack on the left side of the table top. The crack ran from the top to the bottom of the tabletop and stretches about 15 centimeters into the table. Attached is a photo of it. I brought it up to the logistics personnel but I was just told to contact customer support again. So that’s what I did.

    They replied within a day this time, telling me that they would get their team to conduct a quality check on the new tabletop to ensure that the tabletop I received would be in proper condition with no damages/defects. They also sent photos and videos of the tabletop to me. But it wasn’t like I could have properly checked its quality over the photos.

    Despite telling me that they would expedite their order, It took another 6 DAYS for the third tabletop to come.

    The third tabletop came with a worse crack despite their claim that they had done their checks. The logistics personnel told me that they would take the tabletop back and inform their boss. They also told me to update customer support. It was already 11 of January and I urgently needed my table. I hurriedly emailed customer support and dropped them a call to no reply.

    I continued trying to contact them over the next 3 days and was completely ignored by them. No calls back, no replies to my email, not even an acknowledgement that the tabletop was returned to them. I had to go down to their showroom at Suntec to look for answers, and luckily a manager happened to be at the showroom that day. He apologized for my experience and told me that he had no excuses for the lapse in customer support. He also gave me a guarantee that I would be given a call the next day (13 January) and would get a table delivered by the following Monday or Tuesday.

    I was given a call and an email update and was told that they would upgrade me to the Acacia plus wood type. After looking at the tabletop on the website, I emailed back asking for some clarification on the wood but was ignored once again.

    I then received another message telling me that my new tabletop would be delivered on Friday, 20th January when I was guaranteed that it would be delivered by 17th January. I replied to the message asking for them to contact me. No responses again.

    Update: A day after writing this review, the manager I met at the store personally contacted me and I was generously compensated with an upgrade to the walnut tabletop with an extra powerbar and beverage holder. Am very satisfied with my current tabletop. Delivery was also expedited and table brought to me on the next working day. Overall, it wasn’t a great experience considering the distress that their service has caused me but I am satisfied with the compensation that I have received.

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    Jac

    Had great experience when I bought the Pokemon Omnidesk via their website. They will send you messages and drop a call to double confirm the delivery time that was scheduled. Opted for installation as well and it was great. Installers knew that the controller was faulty and just advised me to email in for a replacement installation. Replies were speedy via customer service and I got a new and working controller within a week. Very satisfied with both the products and the service!

  131. Avatar photo
    Khabir Nara

    Met up with an angel named Angeline at comex. She was kind and honest. We closed a deal for 2 x 48^ tables. I look forward to enjoying my WFH days and gaming time with omnidesk as my preferred choice!

  132. Avatar photo
    orion ng

    For a SGD1K investment, I personally prefer to visit. And this visit was made most informative and educational by Dion. Special online pricing applies too. And can pay by NETS

  133. Avatar photo
    nk

    Sandy and Damien are really professional and helpful with my needs! Gave really clear explanations on the specifications required. Would visit again!

  134. Avatar photo
    ben ong

    The lady with specs was very friendly and professional. She took time and effort to recommend and introduce the product. Bought the wildwood + series (pheasant wood) over there. Gorgeous desk.

  135. Avatar photo
    Fifi Handayani

    Great service at the omnidesk showroom and the roadshow at Funan by the Omnidesk staff. The Pheasantwood table top looks fantastic and the motor is so smooth to operate. Really looking forward to using my standing desk soon!

  136. Avatar photo
    Jason Fu

    Delivery was prompt after confirmation of the items. The desk was well packaged with no damage. Construction of the desk was smooth with detailed instructions. After sales service was helpful with my queries during the installation. Overall very pleased with the purchase.

  137. Avatar photo
    Beatrice Y

    Went to visit the roadshow at Bugis and the staff, Jie Qi especially, was really friendly and ready to help. Love how there were a lot items on display for us to feel and touch. Just bought a table and I can’t wait to use it at home!

  138. Avatar photo
    E K

    Only casually walked past and visited Omnidesk roadshow at bugis, met Ms. Christie, her sales service is very professional with their latest model table Acsent. If you are looking for a tech desk. Find her. She will explained very detailed and we got an extended warranty through her too.

  139. Avatar photo
    Chin Heong Leong

    Good experience at their studio at Bendemeer Road – sales consultant Angeline did a good job explaining the features and providing great advice on customizing the table top solution.

    Great post sales support as well from Sandy via email.

    Delivery and installation came just 4 days after placement of order. Team came within stipulated timeframe and installation was quick and hassle free.

    First impressions post set up is great. The Ascent natural hevea table top looks sturdy. The electric motor (to raise / lower the table) is also quiet.

  140. Avatar photo
    Brent Deverman

    Walked me through all the desk options and helped me to pick the right table top material and perfect size desk.

  141. Avatar photo
    Jason Tan

    The staff at Suntec are very helpful. They tried their best to help me throughout with my purchase and it made the whole buying experience very pleasant.

  142. Avatar photo
    A O

    I work in front of the PC all the time and long hours. Always got pretty good table but this time Decided to get a standing table since it was raved on for good positioning.

    Awesome table! Questions were answered promptly and delivery was a breeze. Did not pay for assemble service as hubby & I like to assemble stuff ourselves.

    Definitely a good buy. I can foresee this table gonna be with me for a long time!

  143. Avatar photo
    Chris

    Great product accompanied by great service. Thanks for the quick service recovery too after my request to change a faulty part. Keep up the good work!

  144. Avatar photo
    Richard Claydon

    Beautiful desk with an array of useful accessories. Been looking for an aesthetically pleasing adjustable workdesk for a while, and this one fitted the bill perfectly.

    Eight year warranty a bonus in itself!

  145. Avatar photo
    Angela Chiang

    Had a pleasant shopping experience at Suntec while attended to by Sandy. She is professional in her recommendations and also knowledgeable in the products available. She also shares the discounts available when possible. Thank you so much!

  146. Avatar photo
    Razli Mahadi

    I accidentally bought the wrong table (a static one instead of standing) and I thought I would have to enter a tough fight with the staff to justify a return or exchange. But I was soo pleasantly surprised when they were soo helpful and responded really quickly to help me get my desired table. Amazing service!! Very grateful …

  147. Avatar photo
    Alex Koshy

    At the Onset, This will be a 15th day Review… So, I have had a good amount of time with the Desk.
    Firstly, The setup: Might look complicated but isn’t as such..
    1> Omni Desk – Pro 2020, The Wildwood Collection, 48″ Size, Black Frame, Rich Brown: With Add-ons – Arc Stealth Double, Titus Desk Mat – Tan XL, Creative BlasterX Katana (Nice customizable RGB light’s – and Super sound) + Mount, Omnidesk Mount Powerbar, Hestia Desktop Organizer (Onxy), Castor Wheels, Cable Management Bar Black, Arka Riser.. That’s quite a lot but makes it extremely well cuddled up setup..
    2> Monitor & Computing: Dell U3421WE + Surface Pro7 and Macbook Pro (Not in picture but there is a USB-C cable popping out on to the desk for that.. )
    3) Mic: Rode VideoMic NTG mounted on a Thronmax Arm.
    4) Camera + Diffuser light: Logitech 922 Pro + Round Multi level diffuser lights, Mounted on straight desk top mount with add-on articulating arm for light.
    5) Key-Board + Mouse: Logitech MX Keys (Mac+Win Version) Key-Board and MX Master 3 Mouse.
    6) Wifi/Internet: One of the Google wifi installed underside desk with ethernet cable to Dell Monitor.
    7) Chair: Secretlab Titan Napa!!!!
    Every piece of the puzzle fit in like Lego’s…. one cable for power and rest is self sustained, Monitors inbuilt KVM switch does all the rest.. Happy with the desk it works really well for standing and variable sitting height (I am tall 6″2) which is fixed for normal tables.
    Lastly, The number of cables are so many that i initially thought it wouldn’t work well for cable management, but as you can see its almost perfect. Look no further if you want value for money setup!
    All the best! Thx…

  148. Avatar photo
    Danny Goh

    Staff at the shop was excellent and gave good recommendations on the work desk we needed for our home. Thumbs up.

  149. Avatar photo
    Arys Divino

    Excellent customer service from Sandy of Omnidesk suntec showroom. Will definitely comeback for additional accessories to complete my desk setup. Happy with my ascent acacia+ standing desk!

  150. Avatar photo
    The Plasmatic Lord

    Helpful service and very good product. Love the table designs.

  151. Avatar photo
    Achid Naru

    EXCELLENT Omnidesk customer service! Even the product itself is worth to get. I had a defect from self-assembly from one of desk leg and couldn’t rectify it. Although it was my own fault from assembling it myself, the team had it replaced the following day and no questions asked!

    You guys are a saviour! Thank you so much and appreciate the excellent service to the community!

  152. Avatar photo
    Tan Kai Wei

    Tabletop had sinking issues due to double monitor arm. Contacted support and they sent a replacement out of good will.

    It usually takes about 2-3 days (max i had to wait was 10 days) to get one reply during correspondence. But a reply is better than no reply.

    Should have went for Wildwood tabletop instead. For the extra sturdiness. Double monitor arm with 2 monitors is really heavy.

  153. Avatar photo
    Farhan Faustzantine

    Helpful and efficient sales assistant and product information given by Damien. He knows how to tailor to customer’s experience. Give this guy a promotion.

  154. Avatar photo
    Eddie Quek

    Bought a Zero 2 years back and was very happy with it. Recently the walnut laminate of the table started to peel off. Messaged Omnidesk on Facebook to ask what I should do with it (was wondering if I should glue it back myself). To my surprise, after asking me a few questions about the condition of the table, Omnidesk offered to do a complimentary replacement of the table top. What’s more, since my model has long been discontinued, they offered to replace it with the newer table top from the equivalent Kenshi series. After the confirmation of the colour, the replacement was done within a week. Really appreciate the good post-sales service. Thanks Omnidesk!

  155. Avatar photo
    Daniel Hau

    Great showroom and impressive collections. Very helpful staff there to explain all the details. The onnidesk is definitely a good long term investment.

  156. Avatar photo
    Yishan Li

    Got my table at the Suntec showroom. Staff is very friendly and knowledgeable, is able to answer all my questions patiently.

  157. Avatar photo
    Yuan Chin Soh

    I had some issues with my original order and Christie (sp?) and Jason were very helpful with my issue. Appreciate their patience and proactively trying to help with my issue.

  158. Avatar photo
    seo gen

    extremely pleased with the after sales service. my desk legs were leaking oil, so i emailed them. i don’t have much expectations of the service recovery, but they exceeded above and beyond my expectations. they quickly arranged service guys to came to replaced both desk legs, engine and plug. i was so pleasantly surprised that i will recommend omnidesk to my friends

  159. Avatar photo
    Weeplayshd

    Went to the place had extremely helpful staff to help and decide with my table. They were very patient and provided us with lots of useful information …

  160. Avatar photo
    Sam

    Just bought my omnidesk at comex 2022. Love how the table looks and the functionality of the desk. Would definitely recommend it to everyone who is looking for a table to study/game. Thanks

  161. Avatar photo
    Christan Calvarido

    Christie, such good sales person and able to assist me on my purchase

  162. Avatar photo
    Abdul Muhaimin

    Decided to visit the comex sale to have a feel of the products as I have been wanting to own an omnidesk. Met Sandy and she was super helpful to guide us with the purchase process! Highly recommend. …

  163. Avatar photo
    YJ T.

    Went to the roadshow @ Suntec to look at the desks and Wani (staff) patiently explained the specs to me and attended to all considerations that I had prior to purchase. Great service from the team!

  164. Avatar photo
    Khairulanwar Ismail

    Good experience at the show room, with the desks and chairs available to to try out. Sales person, Sandy, was helpful and informative.

  165. Avatar photo
    Alfred L

    Great product and helpful service at the Experience Studio, though it is kinda perplexing why the first thing we were asked upon entering is if we representing a company, as apparently the studio is meant for corporate customers? Hmmm. It is not stated on their brochures or website. Nonetheless, it was nice to be able to experience the range of options as there are certain attributes that will be hard to ascertain through a screen, such as the glossiness of the wood options, the smoothness of the motor and stepping on the two size options of the standing mats.

  166. Avatar photo
    Yiping Sun

    Damian is very professional. He introduced the functions and answered all my questions regarding the table. I bought the table immediately.

  167. Avatar photo
    Chan Siew Wei

    I bought a omni desk 2 years ago. Lately the cannot move up and down easily anymore and making noise when doing so. I called email the company and they sent their repair man down within days and get the problem fixed (the motor need some oiling). I did not expect them to respond so quickly.

  168. Avatar photo
    Yvonne Tay

    Just gotten a 2nd table from Omnidesk this round i manage to get their pheasantwood range i love their shiny & glossy table top with nice wood natural grain, my family has been using this brand & hope to get another range soon

  169. Avatar photo
    Nisa Kz

    Superior customer service. I had some issues with one of the table legs. Reported the issue via email, within 2 hours the customer service rep replied and informed that the onsite technical team will arrive within the same day to replace the parts. Technical team arrived change the motor but upon further checks informed that they will have to replace the whole table leg system for more permanent solution. Everything was completed within half an hour. I am glad I purchased OMNIDESK instead of the other brands out there, this experience clearly set them apart from the other brands.

  170. Avatar photo
    lo Er

    We are impressed with the material of the desk top and the mechanic of the table system. Got the desk immediately after viewing it personally at the retail store @ Suntec!

  171. Avatar photo
    Edison Chee

    UPDATE: After posting a review, a support team got back to me and expedited the repair for me, and even used a third-party mover to transport replacement parts to my home. My table is fine now after the repair. Turns out both the motor unit and one of the legs were spoilt. Changing my review back to 4-stars solely cuz of the support response.

    Also to anyone facing the same problem, if you get an ‘E07’ error code, don’t follow their website instructions and attempt to rectify it yourself—it could make it worse.

    Bought a top-of-the-line omnidesk pro for $1k SGD in February 2021 and this is what I get after barely 4 months of usage.

    I have already removed all the items on the table, but imagine your expensive electronics sitting on them (Desktop PC, monitors, laptops etc.) while it tilted.

    This happened to me on a Thursday, and support doesn’t come in till weekend on a Saturday.

  172. Avatar photo
    Mugan Tayalan

    I bought the OMNIDESK and wanted to make an add-on directly at the outlet and was served by Marcus both times. He was very thorough, patient and explained everything in detail. Thanks for the great service, Marcus.

  173. Avatar photo
    Serene Tan

    Omnidesk provides prompt follow up service and is highly responsive. Greatly recommend this brand for its quality product and excellent customer service

  174. Avatar photo
    soo kiang phang

    I am delighted with the purchase experience. Both the sales personnel, Damien and Sandy, were so friendly and helpful.

  175. Avatar photo
    Jeevan Mahtani

    Leon was very helpful and knowledgeable in the omnidesk products. He helped us with understanding the differences between the products and answered our questions promptly.

  176. Avatar photo
    Eugene Tan HZ

    On a buying binge and totally worth it. I finally took a plunge into getting a new desk (Ascent) for my wife and what’s better – another excuse to get myself some good speakers – the Audio Engine A2+.

    Always proud to have Singaporean brands on a global stage and Omnidesk is definitely one of them we Singaporeans should be proud of. I think these days, many competitors can claim to have electric standing desk offerings better than Omnidesk and yes, some sell it cheaper than Omnidesk. But what I believe is we are not just purely paying for a product, but also for post-purchase service. A piece of mind if you will.

    Met with some initial problems setting it up but the patient customer service solved it step by step and managed to finally resolve it. Would I recommend the Omnidesk team? Without hesitation.

  177. Avatar photo
    Matthew Jamero

    Amazing customer service and sweet discounts and deals! Highly recommend the purchase

  178. Avatar photo
    Adonsia

    Had an excellent experience at Bugis Roadshow assisted by Christy who was really patient and helpful with my queries. She explained the uses of the different table types really well and helped me to get the best deal Great job, Christy! Keep up the awesome service …

  179. Avatar photo
    Dennis Tan

    Apart from excellent customer service and quick responses by the sales team, the Omnidesk has won me over with its versatility and simplistic design. With 4 customizable preset settings, it allows different comfort levels for extended desk-bound tasks such as gaming, work and entertainment.

  180. Avatar photo
    Adam Piperdy

    Served by Sandy and she had 100% full product knowledge on every single aspect and accessory. It’s really hard to find and train and serve customers with a smile. Fantastic experience, thanks Sandy!

  181. Avatar photo
    Jay Choong

    Had a pleasant Omnidesk experience at Suntec roadshow. Sales person were very friendly and pay attention to my need. I will definitely recommend Omnidesk to anyone looking for adjustable desk …

  182. Avatar photo
    Joelyn Tan

    Had a great experience with Sandy for our purchase. Very friendly and knowledgeable and process was fast and smooth.

  183. Avatar photo
    Charles Apdua

    Sandy is very accomodating, their new store at Suntec is awesome. Great to see their latest products. I bought an Omnidesk during their grand opening sale

  184. Avatar photo
    Richard Wee

    Went to the tech show at Bugis Junction and bought an omnidesk. Was served by Watson who was able to explain the pros and cons as well as the different configurations that omnidesk can offer. Friendly and awesome customer oriented service! …

  185. Avatar photo
    YH Choong

    I had a late night trip to Omnidesk with the wife for our new desk for CNY 2023. We were cheerfully assisted by Christie who helped pick out our ideal combination in the most hassle-free way possible and without any hard selling. 2 thumbs up!

  186. Avatar photo
    Carey Tan

    Whole process from getting my queries answered by the Omnidesk Team, to finally purchasing the desk to the delivery and installation was smooth and flawless. Great product quality and finish on the table as well! The castors are a must have for ease of moving it around and when you need to further cable manage your system from the back! Just pull it away from the wall, cable manage, and push it back! Awesome product overall!

  187. Avatar photo
    Weilong Su

    Though there were several hiccups that I encountered during my initial order, service staff Eda was there to ensure the final product delivered timely and smoothly. Impressed by the service level from both customer service and delivery team who built the table.
    Kudos to Eda and team

  188. Avatar photo
    Virginie Lim Zhen Jie

    Omnidesk is specialised in height adjustable desks equipped with good technology. A trusted brand with well-trained staff.

  189. Avatar photo
    Yuki Lim

    Finally can bring home omnidesk! Wildwood is so nice furnished & solid. Best buy and worth it!

  190. Avatar photo
    Chee Beng KOH

    I would say after my experience with the customer service, I am quite satisfied with the service I’ve got. The product may be more expensive than other brands or other china-made tables, but I guessed we still need some good customer service to protect our investment in expensive furniture. Please keep up the good work and continue to provide good customer service.

  191. Avatar photo
    Ethel F

    Absolutely wonderful service! Nice people who are super understanding and accommodating! Truly appreciate all the help their team provided!!

  192. Avatar photo
    Sheryl Yap

    Wanted to give my home office a full upgrade. Have yet to receive my order but I give 5 stars for the service and the well structured and managed site. The purchasing experience was also a bliss. Wanted to change one of the configuration and add-ons post checkout, Sandy was very helpful and gotten them sorted quickly at the back within the day. Overall, very professionally run. Keep it up.

  193. Avatar photo
    Chye Kiang Goh

    omnidesk team Sandy, Jayden and Eda were very attentive and prompt to answering my queries, and were extremely helpful and knowledgeable about the relevant products which helped me make informed decisions for my purchase that suit my needs. the products delivered exceeded my expectations in terms of sturdiness, form and fashion.

  194. Avatar photo
    Yi Lin

    Poor after sales . Ascent desk keep malfunctioning, in less than 3 months controller spoilt . Was replaced and was spoilt again in 6-7months .
    Desk was hardly use during the 10 months duration . Help desk is so slow … and asking question like is the USB port in use ,, did u power off daily …
    I am still waiting for next reply ..

  195. Avatar photo
    Crystal Ong

    Fuss free experience at comex! The products and specs were well explained by Christie (: Got my table in a heartbeat!

  196. Avatar photo
    Anton 999

    We got our Omnidesk today and think it looks great in our study room with the timber flooring. The order process was straightforward and delivery was prompt with assembly included and really fast. We got updates along the way and customer service was helpful and friendly with the delivery arrangements. The desk looks great and we love the ability to adjust the height. Their desks come in a range of sizes, tops, and other options to suit everyone. The one in the photo here is a Pheasantwood desk from their Wildwood+ collection and the size is XL, which was ideal for us as it can accommodate our printer, computer, and additional storage, while still leaving plenty of space for papers and other things. If you’re in the market for a nice desk, especially a motorized one, these are a really good choice.

  197. Avatar photo
    Angela Tan

    At the Comex IT Fair 2022, I received great help and assistance in making a sound purchase decision for a new table! Thankful to Omnidesk team for their help!

  198. Avatar photo
    Able Wang

    The customer service and aftersales service are first class. I had an issue with my Kawa tabletop and it was replaced without any fuss. The entire replacement experience was excellent and gives me great confidence in the company. Strong recommendation.

  199. Avatar photo
    Crystal Lee

    very friendly and helpful staff. was given discounts if you buy on site. tabletop feels premium. good experience! ️

  200. Avatar photo
    Mayfong Chan

    Already know whay i want but plan to visit the showroom to view the actual ite. Good service from the sales staff. Thank you.

  201. Avatar photo
    Wai Lok, Kenneth Teng

    Attended the road show in Bugis, was served Christie at road show super satisfied with the customer service and the quality of the product. Personally bought 2 tables and some accessories from Omni desk. Definitely a worth it buy here!

  202. Avatar photo
    HAH VEE KUAN

    Overall l can said that Omnidesk is a very systematic & had very strong discipline & got very strong time management company lead by the founder. That is why you can come out with very good quality products with the cooperation with your strong team. Keep Up This Spirit Of Working Style Team.

  203. Avatar photo
    Raymond X

    I just got my Omnidesk Pro 2020 Wildwood and I’m extremely happy with my purchase. In addition to being a very high quality piece of furniture – the design, style and features are tough to beat (and I’ve done a lot of research on this product before purchasing).Their warranty is the best in the industry (up to 7 years) – none of their competitors offer the same warranty policy as Omnidesk which means that they really back and believe in their product. The wood table tops are very classy and a solid piece of wood. One of the main deciding factors for me is that their desks aren’t white labeled Taobao/Aliexpress furniture as they design and make their own – A lot of their competitors have very similar designs (almost identical) to the ones available on Taobao – none of the Omnidesk designs are on Taobao as they make their own and consistently innovate to be ahead of everyone! The motor is very strong and the desk does not wobble at all. It is also future proof – which means that in the future if you want a larger desk (or smaller desk), you can easily upgrade the whole set up without buying a brand new set. If you value quality, design and style – I highly recommend Omnidesk to everyone!

  204. Avatar photo
    Ng Ze Ren

    Great customer support so far. Fast and detailed responses with constant follow up emails.

  205. Avatar photo
    Alfred L

    Great product and helpful service at the Experience Studio, though it is kinda perplexing why the first thing we were asked upon entering is if we representing a company, as apparently the studio is meant for corporate customers? Hmmm. It is not stated on their brochures or website. Nonetheless, it was nice to be able to experience the range of options as there are certain attributes that will be hard to ascertain through a screen, such as the glossiness of the wood options, the smoothness of the motor and stepping on the two size options of the standing mats.

  206. Avatar photo
    Jeremy Young

    Was looking to buy their tables. The service provided helped us with the purchase smoothly. Great service!

  207. Avatar photo
    Rishi Daryanani

    I went to the store which makes a big difference personally – Christie was awesome at answering all my questions. I ended up going for the pheasantwood because some models like this are thicker than others (I was also considering the L Pro and while that is great space wise, it is thinner). Thanks for a great service and I look forward to using my desk

  208. Avatar photo
    elva pris

    A very great buy. Desk is sturdy and everyone loves it. Staff was helpful and assisted us in all our queries too!

  209. Avatar photo
    AJ Chulani

    Great shopping experience & fabulous products. Christie was super patient and very helpful. Great asset to the company!

  210. Avatar photo
    JY CHU

    Product itself is great, high quality, solid. Most importantly….

    The after sales service is fantastic (even though I’m living in Kuala Lumpur). Trust me they will solve your problems from beginning to very end. They will only stop until you’re satisfied. No regret in getting their product!

  211. Avatar photo
    Linda Harjadi

    Obsessed with my new Omnidesk Pro 2020 with a bamboo table top. Stellar quality and customer service through and through. I cannot recommend Omnidesk enough for those who want to improve their WFH set-up.

  212. Avatar photo
    M O

    Great service and advice on work desks. Much thanks to Sandy on her professional advice!

  213. Avatar photo
    the clasher

    Was at Omnidesk roadshow and was attended by Christie. She is very helpful and clearly explained to us about the function of the desk plus add on accessories. We are very happy with the purchase.

  214. Avatar photo
    Ng Yuan Sheng

    Affordable and yet quality height adjustable table you can find. Lookout for their their promotion in Lazada and online promo for discount! Just got their extended warranty of 2 + 5 years for their existing customer from Omnidesk! Thank you!

  215. Avatar photo
    Lim Cai ting

    Eda was professional in serving us and we were able to get things done smoothly with no rush. The experience was pleasant! thank you.

  216. Avatar photo
    chew lay lim

    Very good service, the salesperson Andy is very accommodating, appreciate the support I received.

  217. Avatar photo
    Prashant Ramchandani

    Fantastic service at Omnidesk. Christie was very helpful and gave really good advice. A seamless shopping experience. Highly recommend.

  218. Avatar photo
    Alyson Ho

    Great experience at the store and nice display of products. Staff were very helpful in explaining the different features of the desks and the purchasing process was simple and efficient.

  219. Avatar photo
    Joey Chao

    Got a pro with Bamboo eco top (more resistant to scratching) and it’s been a game changer with the extra desktop space, simplicity, and ease of changing heights. It’s of solid build, so I’m pretty confident it will last awhile. Awesome service too- a few days after I had purchased, I saw they had a bigger discount, and they allowed me to cancel my order and re-purchase with the better deal. The only feedback for improvement is that the instructions for installation could be clearer.

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