Review Newway Air Conditioning, 20 Ang Mo Kio Industrial Park 2A, Singapore

Review Newway Air Conditioning - Singapore 20 Ang Mo Kio Industrial Park 2A

“Very professional, did a thorough cleaning for my air cons. Alan is very on time and helpful. Use the service second time.” or “I extremely satisfied with the AC Servicing done by Cheng! Would totally recommend him!” It is one of the few customer evaluation comments about Newway Air Conditioning. Let’s read more of this article on Thecityvisitor.com to find out if Newway Air Conditioning is quality.

Introduction about Newway Air Conditioning

Here are some fundamental details regarding Newway Air Conditioning. In terms of Air conditioning contractor, it is generally believed that Newway Air Conditioningis one of the best places to choose and trust. It is placed at 20 Ang Mo Kio Industrial Park 2A, #02-22/23 AMK TechLink, Singapore. Whether you are looking for a place or a service related to Air conditioning contractor, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 64810111 (+65 64810111)
  • Website: http://www.newway.sg/
  • Address: 20 Ang Mo Kio Industrial Park 2A, #02-22/23 AMK TechLink, Singapore
Images of Newway Air Conditioning from stock collection and provided by customers

Detailed information of Newway Air Conditioning

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Newway Air Conditioning.

Monday, Tuesday, Wednesday, Thursday, Friday: 9 AM to 6 PM.

Saturday: 9 AM to 1 PM.

Sunday: Closed.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
10.54 km11 minute13 minute9 minute

How to contact Newway Air Conditioning?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Newway Air Conditioning via:

Phone number

You can reach Newway Air Conditioning at 64810111(+65 64810111). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Newway Air Conditioning via http://www.newway.sg/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 20 Ang Mo Kio Industrial Park 2A, #02-22/23 AMK TechLink, Singapore if you have any questions or want to try to experience its services.

Newway Air Conditioning reviews

Newway Air Conditioning is among the best destinations of Air conditioning contractor in Singapore, and it merits your consideration.

Is Newway Air Conditioning good?

To determine whether Newway Air Conditioning is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“extremely great Service from Alan! They did a visual check on all our A/C units and recommended which ones to clean. They also advised how to better maintain them and maintain the coldness. Thank you!”

“Great service, professional and quality work from Alan and Kali. Perform the cleaning longer than usual timing, did a very thorough cleaning job!! Highly recommended.”

“The team by Alan and Elan was professional and diligent in their work. They will check and asked for feedback of the aircon performance. Good job done.”

“Very happy with the service rendered by Chung and Harlan. They chemical cleaned by aircon and make recommendations, help me set up my other aircon wifi, were prompt and polite. Thank you.”

“Many thanks to Wei Xin and Shan for the great work! They are so punctual, friendly and patiently explained the A/C issue, and fixed the issues accordingly. Great work and highly recommended!”

“We’ve been using Newway for our aircon servicing for almost 7 years now since they installed the units. All of their service personnel are very professional. Keep it up!”

“Alan (with Elan) is our trusted service staff who has been servicing our home AC units for many years. Can always count on him for a well done job and resolve any ad hoc issues that arise.”

“Mr Alan has been consistently giving very good service and good advices on how to maintain the aircon. The workmanship is top notch, and nice to speak with. Overall very satisfied with the experience. Thanks!”

It has won many reviews from customers on the website, including 257 feedbacks with an overall score of 4.9 out of five-star ratings. Out of those, 98% are positive reviews.

Thecityvisitor.com has provided all the essential information about Newway Air Conditioning, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Newway Air Conditioning are not good quality, what should you do?

If you have had an unsatisfactory experience in Newway Air Conditioning, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Newway Air Conditioning, 20 Ang Mo Kio Industrial Park 2A, Singapore

There is a total 257 reviews

4.9 / 5

98%

2%

0%

  1. Avatar photo
    Syafiq

    Jun wei and his partner came on time and efficiently get to work immediately. 3 AC done in less than an hr. Very friendly and courteous. Will recommend his services anytime.

  2. Avatar photo
    AVIA OH

    Mr KUMAR is very professional and helpful together with his dedicated team, deliver a smooth and clean job even for my project in Great World” Thumbs up

  3. Avatar photo
    Victor Ong

    Have been using their services for a good few years.
    The technicians have generally been prompt, polite and efficient in their work.
    They offer good advice on air con maintenance and house keeping.

  4. Avatar photo
    shih yun Yeo

    Their guys did a really good job and checked all my units and cleaned the ones that are dirty. Very professionally done and would highly recommend. Hooi has a really good attitude and explained things clearly to me, very knowledgeable!!

  5. Avatar photo
    Ivan Low

    Ah Hooi have been a great help and promptly serviced our air conditioner quickly and effectively. Very courteous

  6. Avatar photo
    ms yung

    Excellent. Kumar and his team are cheerful, polite and efficient. Servicing done quickly and expertly. Have used them for many years and their quality never varies.

  7. Avatar photo
    New Day

    Alan was very professional. Apart from his good service, he also provided valuable advice.

  8. Avatar photo
    AdventureFair

    All the aircon servicemen never wear masks throughout the aircon servicing & cleaning. They put on the masks only after they left the house. Do you think it is safe for the clients?

  9. Avatar photo
    chen shunxian

    Second time did my ac servicing with Newway. Good service and give honest advice. After servicing, clean up was done properly. Although price is higher then others, it is well worth the price.

  10. Avatar photo
    Yeo Jonathan

    Good service provided by Alan of Newway System Pte Ltd

  11. Avatar photo
    Ling Ling Tan

    Thanks to Jun wei and his team for a good job. Second time he did my ac servicing and he remember too! On time and they ensure clean up was done properly. Provide excellent and honest advice. Highly recommend and well worth the price.

  12. Avatar photo
    Steven Lee

    Alan did a very good General servicing for 2 aircond units. The units are clean after servicing.

  13. Avatar photo
    Anandaraj R

    Mr Alan/Elan helped to service our aircon and service was very clean and professional. Happy . …

  14. Avatar photo
    Irene Sung

    Alan & Vellai both are great help & professional. Thank u both!

  15. Avatar photo
    Lawrence Ong

    Not the first time engaging Newway. They are on time and swift with the servicing as usual. Trouble shooting of the duct unit was honest and professional.

  16. Avatar photo
    Kelvin Tong

    Wanted to install a new air con system in the house so the site surveyors (Soon and Soe) came at the appointed time and did a very thorough inspection so that they could provide me with the necessary options I can pursue as my house is old with an existing air con system. Very professional and helpful. Definitely recommended and have signed on to get them to do the installation.

  17. Avatar photo
    Jhin Hin Goh

    Alan and Rama are professional and thorough in the servicing. They have done a wonderful job and deserve a praise!

  18. Avatar photo
    Sebastian Lee

    Newway is my go-to aircon service provider for super fast and efficient service. Booking is fast and painless, service personnel are on time, professional and thorough with their job. Pricing is competitive. Nothing to complain about.. only good comments! Well done!

  19. Avatar photo
    K Yeo

    Alan and Weixin were efficient. They provided answers and advice freely on the condition of my ac systems.

  20. Avatar photo
    Noel Chen

    Soon and Prakash were very professional and certainly knew their way around the air-conditioning system. They have been informed by their office of the issue I was facing and they worked well as a team and were quick in repairing the issue. They were also very friendly and were able to give good advice on the maintenance of my air-conditioning systems.

  21. Avatar photo
    Sebastian

    Always had a great experience with Newway. Their team is on time and works in a detailed manner. Shoutout to Alan, who has been doing aircon servicing for us recently!

  22. Avatar photo
    Tang khee Lee

    Alan and Randal provided prompt and good service and they are very polite and friendly. Overall great service

  23. Avatar photo
    Elton Foo

    extremely great Service from Alan! They did a visual check on all our A/C units and recommended which ones to clean. They also advised how to better maintain them and maintain the coldness. Thank you!

  24. Avatar photo
    Kah Leong Ng

    Alan is very professional. He is very patient with my queries and very meticulous in his job.

  25. Avatar photo
    Kok kiong Ong

    Serviced by Hooi. Friendly and efficient. Have been with Newway for >20 years. Is a reliable aircond service provider.

  26. Avatar photo
    Florence Lim

    Having been using newway a/c service for more than 10 years. Fast respond and always try their best to fixed a date to my request. Their serviceman is very professional and friendly…alway clear my doubt on my a/c condition. Great service! …

  27. Avatar photo
    Meng Kiat Low

    Have been using Newway for air-con servicing… thank you to Alan and his team for performing an excellent job!

  28. Avatar photo
    Leon Rais

    Consistently excellent service, from the professionalism of the team to the quality of work. I’ve tried a few different service companies by Newway is the best by a distance.

  29. Avatar photo
    yoda Moet

    Have been using NewWay for years, including for the changing to new set of 3 FCU and 2 Ducted. I have never had any problems with their work. Fully recommend. Last service was done by Hooi and WeiXin both were polite and efficient and cleaned up afterwards, it’s like they were never here. …

  30. Avatar photo
    Benjamin Tay

    Kudos to Alan and Elan for doing a great job servicing my home aircon! They were very professional and meticulous with cleaning up after. Very impressed and will definitely engage them again for my next servicing!

  31. Avatar photo
    Huili Tan

    kumar and shosha were very polite and efficient. they were also very intuitive and showed initiative in making sure that the baby cot was well protected during the cleaning process for the master bedroom ac.

  32. Avatar photo
    Mark Yeo

    Good professional guys, on time, and most importantly they take care with the furniture and fittings around the house.

  33. Avatar photo
    Cassandra Tan

    1st time engaging Newway with the recommendation from my sister. Great service provided by Junwei and Hanlun and its fast and clean. Thank you.

  34. Avatar photo
    Chanond Sornphiphatphong

    Chang and Harlan, good and fast services

  35. Avatar photo
    Anne Lim

    Hooi & Harlen did an amazing job. They assessed all units before recommending the service required. General cleaning for 2 units. I am happy with their efficiency and professional service and they cleaned up after their job is done. I had engaged many aircon cleaners in the past but non could match up with them. Thanks.

  36. Avatar photo
    William Foo

    Service man Alan had done a good job on servicing my home air con.

  37. Avatar photo
    Yudesh Soobrayan

    Alan was very friendly and helpful. He explained the problem areas and provided an array of solutions. His advice and maintaining definitely helped improve the performance of the AC as the previous company we used seemed to only do the minimum.

  38. Avatar photo
    Ron Maran

    Quick, professional, clean and tidy. Covered nearby areas prior to starting work, vacuumed after, tidied up any dirty areas. Would definitely use again.

  39. Avatar photo
    Wen Hao Low

    Great service by Hooi and partner. Punctual and meticulous. Newway is a highly reliable brand in the AC servicing industry in Singapore. 5 stars!!

  40. Avatar photo
    reggie geronimo

    Very good job cleaning my 4 units and condenser. Cheng and Vella are very prompt and cleaned all units thoroughly. They also check and make sure condenser is in good condition and recommends chemical wash only when necessary.

  41. Avatar photo
    Shirley Tan

    Ah Hooi from Newway provides the best service! He is really passionate about his work and has great attitude.

  42. Avatar photo
    Tao Zi

    Thanks for Alan and Karthi with good service. Very fast and clean up the place after servicing. Thanks!

  43. Avatar photo
    EC SM

    Very good cleaning services! thank you!! …

  44. Avatar photo
    J Tan

    Hooi and Prakash came to service my AC blower units. They were very professional. Hooi inspected the blowers before advising which blowers needed cleaning. He also offered other general maintenance advice.

    The cleaning was very thoroughly done and special attention was made to ensure there was no mess. Towels were placed in front of the bathroom and below the ladder.

    The bioclean solution worked well and smells good too!

  45. Avatar photo
    Jeremiah Williamson

    Great service by Hooi and Wei Xin! They were very punctual and completed the cleaning in a little less than 40mins. They were very professional and knowledgeable about aircon maintenance requirements and shared a few tips to prolong the life of my aircon systems. Very recommended.

  46. Avatar photo
    Steph Jee

    First time using Newway. Ah Hui (technician) and John (phone rep) have been very helpful and informative with the AC maintenance, and recommend based on our needs instead of just selling package. Good and quality service!

  47. Avatar photo
    Robinson Crusoe

    Alan did our servicing and he knows well what he is doing and so far our ac runs better and colder. highly recommended.

  48. Avatar photo
    Irene Moore

    Very professional services. Have used these guys for a few years already for qtrly ac maintanance. Very good at reminding for next appointment. Quick and responsive.

  49. Avatar photo
    Muhammad Safraz

    I’m impressed with Newway on how they have handled the problem that my aircon was facing. From the overhaul chemical washing to general servicing, they have done it very well. I would like to compliment Johnny for solving the problem that my aircon was facing & Kumar who does a very good job on general servicing. Would definitely call them again for my next general servicing. Kudos to them & thank you Newway!

  50. Avatar photo
    Haikal Kamalrudin

    Did a quick cleaning of our two AC units. Were professional, keeping the place clean and tidy during work, and ensured proper clean up afterwards.

  51. Avatar photo
    PK Teo

    First time customer and happy that Hooi and Wei Xin had done a satisfactory job. Able to diagnose faulty issue and give direct answer to customer. Professional and friendly service.

  52. Avatar photo
    Stephanie Ng

    Attended by their staff Alan this time. Their service is really superb. Fast, efficient, friendly! Professional advice given towards my queries on technical questions. Def will engage their service for my aircon needs …

  53. Avatar photo
    Ng WK

    I made an appointment with Newway to service my almost 15 years air con systems which suffered a leakage in May 2022. the technician did a good job to stop the leak and thus I decided to choose Newway again for the servicing in Dec 2022. However this time, I do not have that sense that I am getting value for my money. The team (Wei Xin and Juyeli) come around 10.05am and started the servicing for my 3 fan coils, they did the usual methods of taking down the aircon covers and use a water jet spray to clean the fan coils plus the usual cleaning at my toilet. Guess what, all of these including the clearing of water within the pipe was completed in 30 mins, they had cleared up and ready to leave by 10.35am. Wow. everything in 30 mins. Mind you, my air con system is 15 years old and frankly speaking, I was expecting a bit more of checking to ascertain that everything is in working condition. You can argue that the servicing should not be based on time alone. How would you feel if your doctor just give you a check up in 5 mins knowing you are a 80 years with many ailments and ask you to come back 6 months later. Frankly, I will go to another doctor. But I hope that this is a one-off and will want to give Newway another chance to regain my confidence.

  54. Avatar photo
    Meiyi Loh

    very and professional services spent a long time to clean aircon and condenser helped a lot to climb out and clean the birdshit on the condenser which the previous aircon services didn’t help at all. Helped to clean up the mess left in the toilet too before they left

  55. Avatar photo
    Anne Lim

    Hooi & Harlen did an amazing job. They assessed all units before recommending the service required. General cleaning for 2 units. I am happy with their efficiency and professional service and they cleaned up after their job is done. I had engaged many aircon cleaners in the past but non could match up with them. Thanks.

  56. Avatar photo
    Xiao Jing Lim

    Have been using services from NewWay for more than a year and so far very pleased with their services. In general the maintenance work are properly done, furnitures nearby are well covered. Recent service were done by Alan and Rama

  57. Avatar photo
    Siaomein Kong

    Kumar is a friendly and humble technician. He performed his service very well and answered all of our doubt! Bravo

  58. Avatar photo
    Jimmy Tsai

    My aircon servicing was done by Hooi and WeiXin. The job was done professionally and they ensured all 5 units of my aircons were cleaned thoroughly.

    I have been using Newway Air Conditioning’s services for years. Highly recommended!

  59. Avatar photo
    Rachel Ai Phang Foo

    I am very pleased with Alan’s service. Thanks!

  60. Avatar photo
    dean dude

    Hooi & Harlen very service oriented and leaves a very good first impressions. Highly recommeded, hassles free and very thorough during servicing. From the day of installations done by their installer very pro and booking with Eileen for servicing has been smooth transaction. Thank You Newway Management & Team …

  61. Avatar photo
    Charlotte Chin

    Mr Hooi and Prakash were very thorough in their cleaning and maintenance check on our AC units. They made such a great effort to also ensure that dust particles were wiped away after servicing. Great team and service – thumbs up!

  62. Avatar photo
    Jasmine Ong

    Alan arrived earlier than the stipulated time and was willing to wait when we were on the way. He did everything professionally. Quite satisfied with Newway services (this is my 2nd time.) Keep it up!

  63. Avatar photo
    TheMoMoChub

    Alan did a great job! Very thorough air con servicing & cleaning….Thanks!

  64. Avatar photo
    Nat

    Hooi and team were punctual, maintain cleanliness during and after servicing, we’re efficient in carrying out tasks and well organized.

  65. Avatar photo
    Elizabeth Siega

    We’ve been using Newway for our aircon servicing for almost 7 years now since they installed the units. All of their service personnel are very professional. Keep it up!

  66. Avatar photo
    Elton Foo

    extremely great Service from Alan! They did a visual check on all our A/C units and recommended which ones to clean. They also advised how to better maintain them and maintain the coldness. Thank you!

  67. Avatar photo
    Hs Han

    The team by Alan and Elan was professional and diligent in their work. They will check and asked for feedback of the aircon performance. Good job done.

  68. Avatar photo
    Bryan

    Soon was really helpful during the cleaning process, Newway has always been punctual for all their appointments. Have been a regular customer and will continue to be. Keep up the good work!

  69. Avatar photo
    Admin CCK632A

    Our company has engaged their services for many years. Their staff are very helpful, providing good and prompt services most of the times.

  70. Avatar photo
    V R

    I’m dreading whenever there’s aircon servicing as those technicians (from well known company) simply leave a big mess (i.a. extremely wet n dirty toilet, wet and full of dark footprints, black fingerprint marks on my walls and once when when they vacuum the water out, they just let it drip without putting or ask for a rug neither he clean it up until I scolded him) after servicing. But fret not, after engaging Newway! The moment Technician Hooi stepped into my house he took out towels to lay on the floor directly underneath the aircon n toilet (caught me by surprised) and another bag over the aircon to trap the water during the jetspraying. I’m extremely happy n first time aircon servicing leave without a mess! Not only the tidiness part, he’s also professionally giving me advise what services i need to have n not like others trying to get me pay for their expensive servicing or do services that my aircons dont even require.

  71. Avatar photo
    Alvin Diong

    Thank you so much for the good servicing from Alan.This is my second times engage with this company. Will use their service again in the future.

  72. Avatar photo
    ytweric

    Alan and his assistance did a wonderful job. They are truly cleaning the units as if their own. Highly recommended and will definitely engage them again.

  73. Avatar photo
    Xingyao Kek

    I have been using Newway services for more than 5 years. They are very responsive and their servicemen always offer great advice on how to utilise/maintain the AC e.g. using 3D auto, cleaning of filters etc. Great service and you know you can trust them in delivering the best quality.

  74. Avatar photo
    Jizhao Li

    Alan and Hooi did a fantastic job servicing my 3 aircons. They’ve also cleaned up my flat afterwards. Highly recommend this company.

  75. Avatar photo
    Huaqing Ma

    This is my first time using Newway’s service after hearing many good reviews about it. It’s a little pricier than other aircon servicing companies when comparing the numbers, but I think it’s worth it in the interest of health, since they use probiotic solution – instead of just water – to do aircon cleaning. Alan arrived 25 minutes ahead of the appointment time. The aircon servicing was done very professionally and efficiently. They also made payment easy by supporting PayNow, so I didn’t have to prepare cash in advance or do a bank transfer.

  76. Avatar photo
    Hsien Yang Tan

    Alan was professional and thorough in servicing of the aircon systems, recommended!

  77. Avatar photo
    chandrakumar k

    Aircon serviced by Alan & Rama. Cleaning was thorough and conducted in a meticulous manner. Jet wash was used on the fan coil units. Very satisfied with the service.

  78. Avatar photo
    RT

    Excellent service and care from all servicemen including Alan

  79. Avatar photo
    Chee Ming Tan

    Kumar and Shogha were very professional. They also take time to explain to us what could be the likely cause of the issue and what they did to resolve them. Very friendly and courteous as well. Thanks.

  80. Avatar photo
    Bessie Ong

    Thumbs up for the job well done..thanks Alan and Kayal.

  81. Avatar photo
    Benny See

    Hooi and Wei Xin, were very punctual and called before arriving. The aircon cleaning was also done very well and was completed in under an hour.

    They keep the surrounding area of the aircon very clean as well, laying sheets to cover furniture.

    Definitely recommended.

  82. Avatar photo
    Yao C S

    Responsible supervisor/worker who went extra mile to deliver better work/service outcome. Good job! (Service No 55024).

  83. Avatar photo
    Sean Lee

    Alan was on time and very helpful. Will definitely be using this company again

  84. Avatar photo
    Ong Song Koon

    Alan and vellai very well manner good job

  85. Avatar photo
    Doreen Han

    Alan is friendly and professional in the cleaning service. Happy with the work done. …

  86. Avatar photo
    poh seng

    All screws are placed back unlike other service provider that I engaged before.

  87. Avatar photo
    Debbie Liu

    Seamless appointment booking process. Staff turned up on time. Thorough maintenance and cleaning process without leaving any mess behind. Very satisfied with their service.

  88. Avatar photo
    Cynthia Arianto

    The whole process from booking to servicing and completion was very smooth and easy. Thank you

  89. Avatar photo
    Leonard Terence

    Top notch quality aircon services. I have been using them for almost 10 years in my personal home. Good value for their excellent service. They offer good advice in terms of the maintenance of my air-conditioning units which I purchased from them. They do not try to oversell their products but give good honest feedback as to their suggestions based on my usage. In my personal opinion, they are probably one of the best aircon services in Singapore.

  90. Avatar photo
    Ray Chua

    Mr Alan has been consistently giving very good service and good advices on how to maintain the aircon. The workmanship is top notch, and nice to speak with. Overall very satisfied with the experience. Thanks!

  91. Avatar photo
    Nvf Adn

    Alan and Vellai have done a very good job. They gave professional advice to me with regards to the conditions of my air-con which I appreciate very much. I have better understanding of what to do after that.

  92. Avatar photo
    Janice Yeo

    First time trying them out after seeing so much good review. Hooi and his partner did a great job . Will definitely used them for my air con service

  93. Avatar photo
    Kevin Chua

    This is my first time using Newway. The experience is fantastic. From the first call to make an appointment the staff Jean was very approachable and forthcoming with useful info. Great service on first encounter! I also received call back when slot is available before my fixed date. There’s also a sms reminder on the day before. The technician Alan did a very thorough job today without hassle. He used enough cloth and covering to keep the nearby floor and work area clean. I noticed he brought along enough equipment to do a professional job. He also willingly shared what’s to do after completing. This entire experience is so different from what I had from Daikin, which I have engaged for the past 20+ years. I didn’t realise how simplified Daikin has made its aircon servicing steps to be until today when I experienced Newway. Daikin customer service is no way near Newway too. And the price charges by Daikin is triple that of Newway. It’s not hard to tell which company I will engage from here onwards for all Aircon related matters. Thanks Newway!

  94. Avatar photo
    Hsinyah Liu

    Alan was very friendly and thorough in his service. Very satisfied with the deep cleaning. Thanks

  95. Avatar photo
    Kenneth Lim

    Have always called Newway for aircon servicing and always they have been very professional and clean every visit. Aircon is always leak free and odorless after the servicing. This time round Alan has visited for aircon servicing, so thank you Alan for the great job!

  96. Avatar photo
    Celine Lee

    Alan is friendly and approachable when we ask him question about the servicing. Thanks for the smooth aircon servicing.

  97. Avatar photo
    alan tay

    The services provided were professional and honest in pricing and solution. I like the probiotic treatment on my ac as it leaves a refreshing aroma. Felt safer that the children are getting fresh air. Thank you and will certainly refer friends to use your services

  98. Avatar photo
    Christine Loh

    I’ve been with Newway for 2 years for aircon maintenance. They are really prompt in scheduling the yearly maintenance and flexible with arrangements when you are not available. Consistantly minimal mess compared with my 10 years of experience with other aircon services I’ve paid. It’s worth your time to look into their service.

  99. Avatar photo
    Chiiyu Snow

    Professional and friendly! Kumar is very helpful in sharing information and advice to maintain the aircon in good working order. Would recommend their services!

  100. Avatar photo
    firdaus Bakris

    Aleman and Vellai did an amazing job servicing my aircon. They were very professional and knew exactly what they were doing. I would definitely recommend them to anyone who needs aircon servicing. Thanks guys!

  101. Avatar photo
    tenterfield76@gmail.com Boon Teck

    Service staffs come on time as scheduled. Friendly service personnel Mr Hooi and assistant Mr Wei Xin do general covering using plastic sheet on area surrounding the Aircon unit under maintenance work. Cloth they brought were place below unit to absorb any water that may drip.

    They also place a special covering around the fan coil to contain liquids during cleaning agent spray and steam cleaning and the waste water gets suck into a water storage machine.

    I removed items around all the Aircon units to facilitate their work sand they were able to complete quicker though it still took more than 2hrs for my 4 fan coils and one condenser.

    Will recommend their services.

  102. Avatar photo
    Sean Gan

    Great service, professional and quality work from Alan and Kali. Perform the cleaning longer than usual timing, did a very thorough cleaning job!! Highly recommended.

  103. Avatar photo
    Yang Rui

    Very professional, did a thorough cleaning for my air cons. Alan is very on time and helpful. Use the service second time.

  104. Avatar photo
    Ch X

    Have tried a few different companies for aircon servicing, and find Newway the most reliable and professional so far. Customer service good also.

  105. Avatar photo
    wilson chew

    Alan provides good service, highly recommended

  106. Avatar photo
    Clement

    Alan was professional and cleaning was effective, great job

  107. Avatar photo
    Chen Hoa Tham

    Great service from Alan.

  108. Avatar photo
    Marivic aradilla

    Alan , Kumar and Tofu he good for the home service

  109. Avatar photo
    Joyce Fong

    Many thanks to Wei Xin and Shan for the great work! They are so punctual, friendly and patiently explained the A/C issue, and fixed the issues accordingly. Great work and highly recommended!

  110. Avatar photo
    Cindy Ong

    Service was fast and staff polite, efficient and punctual. Customer service during the initial telephone call in was also attended by a very detailed and patient personnel.

  111. Avatar photo
    Margareth Tan

    Hooi and Prakash have provided excellent and professional service in answering my queries and executing major AC servicing for my place. They have arrived earlier than expected and are very friendly to talk to!

  112. Avatar photo
    Vincent Joseph

    Alan are very polite and always punctual. They do a thorough cleaning job as well and make sure everything is working well before leaving.

  113. Avatar photo
    Juliana Low

    Our Aircon units had water leakage problem. Alan fixed the problem efficiently. Happy with the service provided.

  114. Avatar photo
    Jeremiah Williamson

    Great service by Hooi and Wei Xin! Punctual and honest. After each servicing, Hooi will provide a comprehensive update on the status and condition of the AC system. Unlike other companies that we have come across, he will not hardsell any additional services that is not required. Recommended!

  115. Avatar photo
    Hsien Wei Tan

    Newway is my trusted destination for all my air conditioning needs. Their workmanship is impeccable and their staff are professional and friendly. I have been patronising them ever since I got my first home, and will continue doing so! Highly recommended!

  116. Avatar photo
    YY Bear

    Hooi / Harlan are service oriented, they gave professional advice on how we should maintain the cleanliness of the aircon and even tell us no need chemical cleaning as our unit not very dirty. They lay out new plastic sheets to protect our beds and tables and no dirty water stain our floors and walls. I would like to highly recommend their service and would engage them in our next servicing.

  117. Avatar photo
    Jass .L

    We had cleaning service by Hooi and Weixin. They are very nicely doing check up service and cleaning well !! Thank you!

  118. Avatar photo
    Joe-Lin Tan

    Professional service provided right from the start – making of appointment to servicing of aircon. Gave reminders of my appointment and when there were changes, provided ample headsup. The technicans who came were very pleasant and courteous, brought sufficient items to ensure that they do not leave a mess. In and out in 1.5 hrs for cleaning 3 FCUs and 2 CUs. Will definitely recommend Newway and engage their services again!

  119. Avatar photo
    Philip Y

    Very thorough cleaning of the aircon units and keeping my apartment free of any debris

  120. Avatar photo
    David C

    I’ve been using them for 3 years now and find the staff very professional and helpful. My aircon have very little problem since I availed of their services. They are also flexible with their service timing which I appreciate given my busy schedule. I used to engage another service provider that was recommended by my condo but everytime they do the cleaning, a mushy odor comes out and lingers of days. I decided to find another one and found Newway online, who was able to solve this problem. Since then, been very happy with their services.

    Alan has been a very good at helping maintain my Aircon in tiptop condition for several years now. Thank you Alan!

  121. Avatar photo
    Miia

    I selected Newway to install the airconditioning system in my apartment 3 years ago after doing some research. In total, there are 6 units. My system is fully maintained by Newway. From the time of consultation on the configuration of the system, to the regular maintenance and to any repairs that might have arisen due to mechanical failure, Newway has been quick to respond, professional and fair. I do not give reviews but Newway is an exception because they give exceptional service and will give their best effort to meet the customer’s expectations at all times. I found a company that I can trust and am happy to share in the hope that if you are undecided or are looking for a service provider, you will not hesitate to give Newway a call.

  122. Avatar photo
    Phyllis Yew

    Technician Hooi is very professional, helpful and thorough with air conditioner servicing. Thank you!

  123. Avatar photo
    Wang Ye

    We have been using Newway for years. The serviceman Alan was very thorough with the AC cleaning process. He kept the place clean throughout the whole AC cleaning. Will definitely request for Alan to come for servicing next time. Thanks for the good work!

  124. Avatar photo
    April Ann

    I extremely satisfied with the AC Servicing done by Cheng! Would totally recommend him!

  125. Avatar photo
    May

    Alan has came to service our aircon servicing despite not having his lunch. He did a great thorough cleaning service to our aircons all by himself. Five star ⭐⭐⭐⭐⭐ for his service and attitude. He is one of trustworthy service man that company should treasure!

  126. Avatar photo
    I P

    Professional, helpful and punctual. Happy to engage the team under the lead of Hooi again

  127. Avatar photo
    Laurent Desmartes

    Alan provided diligent and excellent service

  128. Avatar photo
    Nguyen Minh

    Alan and Vellai are friendly and professional

  129. Avatar photo
    Mohammad Fayyaz

    Alan did a good job. He was very responsive to queries. Thanks.

  130. Avatar photo
    Foong Leng

    Soon & Harlen serviced my air-con units today. They did a very good job and kept my home clean.

  131. Avatar photo
    RX Lim

    Very good and professional svc, have been using them for years. Well recommended

  132. Avatar photo
    Anupam Abhayakumar

    Using them for a long time, amazing service! Alan has been helping me out!

  133. Avatar photo
    Alex Loh

    Great Service from Alan and Weixin! They did a visual check on all our A/C units and recommended which ones to clean. They also advised how to better maintain them. Very patiently answering to our queries and the job was cleanly done. Thank you!

  134. Avatar photo
    Damien Tay

    Alan was professional and timely for the sevicing of the aircons and very friendly! Would recommend him to my friends!

  135. Avatar photo
    Feng Hao Ong

    Alan has been serving and providing services to my household for a year and so. Very efficient and good!

  136. Avatar photo
    Serine Tseng

    Weixin & Shan came today for our Aircon cleaning services. They are very friendly and efficient. Without prompting, they let us know which unit may need chemical wash in near future. We had encountered water leaking on & off without clear understanding of the issue.
    Every time, we learn more about our Aircon. Thanks to Newway!

  137. Avatar photo
    yin Yue

    Alan was punctual and thorough in cleaning my aircon units.

  138. Avatar photo
    Angela

    Client communication was clear and responsive before booking, when service team arrived they were efficient and very professional even covered my bed with a tarp so it wouldn’t get dirty. Really appreciated the fast good quality service. When I had a question about the bill, the service team called me to clarify and was very friendly and professional. For the price this is very good value.

  139. Avatar photo
    Dax Wilson

    Hooi & Prakash were very professional and of great help in identifying the problems that we faced for several months. Great service, took their time to do a thorough job and gave a comprehensive explanation on the problems and solutions!

  140. Avatar photo
    Jey

    My aircon was leaking water and i called newway to repair my aircon, the staff is helpful and allocate a slot to me for the next day. Alan was assign to my case, he is professional and efficient!

  141. Avatar photo
    Lisa Spiteri

    Alan & Kari did a great job

  142. Avatar photo
    katty luv

    2nd time using Newway. Alan was very professional and did a great job cleaning and servicing the A/Cs. He did a visual check, spent about an hour serving all 3 A/Cs and provided some useful tips on how to maintain the A/Cs.

  143. Avatar photo
    Eck Seng Lim

    Requested for contract servicing but they were full till November and I had to call to find out… ie lack of immediate follow up till some time later

  144. Avatar photo
    Muhammad Yazid Mohd Yusof

    Newway is the best! Always there when i need them and their quality/service…. Awesome …

  145. Avatar photo
    Ziwei Yap

    As I was travelling overseas soon, the salesman assured me that the Aircon could be installed before my travel date if I proceeded with a site survey ($60+GST, fee waived if I installed with them) ASAP. They were very quick to arrange a site survey, but took nearly a week to provide a quotation. As this was nearing my travel date, I ultimately went with a different Aircon company that was more responsive.

    Edit: After the above events, Newway got in touch to explain their reasons for the delay in providing a quotation, and have promised to refund the site survey fees. Overall I found their service recovery to be prompt and satisfactory.

  146. Avatar photo
    Priscilla Chan

    Hooi and Valla did a good job of servicing my aircons. They were efficient, professional, careful with their things and took care not to dirty the place while carrying out their work. Aircon is cool as before now. Thanks for the good work and service!

  147. Avatar photo
    Elizabeth Wong

    Excellent service done by Alan today. Friendly and approachable. Good job and well done …

  148. Avatar photo
    Darren Chan

    Hooi and Valla were very professional and answered all my questions and queries patiently. They provided a very good service.

  149. Avatar photo
    ThianYong Chan

    The staff that came were Very punctual and very polite. That’s nice. Punctuality is one of the most important aspect, nobody wants a service team that came very late right..?

    I did a HydroSteam advance and 2 basics. The guy are very steady in doing his work. I got experience with other company that u can feel like they are rushing through the servicing. Not newway. Good service, I will engage them again.

    Not cheap compare to many out there; but not exp at all for the level of service I got. u get what u pay for~ Worth the $$.

    P.S. saw that the staff took 2 screws from his bag to install for me without saying/asking (ie. probably missing screws from the previous company that did my air con servicing). Nice touch~

  150. Avatar photo
    Paul Wu

    Been using them since 2019. They are responsive, on time and did a very good job in keeping your aircon healthy

  151. Avatar photo
    Mark Wong

    Aircon serviced by Cheng. Good and professional service!

  152. Avatar photo
    Richard Bird

    Alan and Vellai came on the expected timing as agreed, done the cleaning neatly and felt the aircon effectively clean and cool after cleaning. They were organized and quick, and courteous.

  153. Avatar photo
    Hary Luo

    Kumar is very friendly and very customer oriented, seen the servicing and satisfied, and help me the check the gas level too and explained it. Thank you

  154. Avatar photo
    Kwok Ying LIE

    Very prompt and professional service from Ah Hooi!

  155. Avatar photo
    Karine Goh

    The servicing and diagnostic is very accurate. Aircon person Alan Teo is professional.

  156. Avatar photo
    Chan “Toffees” Allen

    Been calling Newway for many years for aircon serving. Service is good and on time serving.
    Service Personnel Alan is knowledgeable and cleanliness with the servicing. Strongly recommended.

  157. Avatar photo
    Akiko Goto

    Quality aircon services suitable for people who wants to maintain houses equipments well. Price is a little more premium than others but uses good machinery, minimises aircon damange by not removing internal parts each time and covers furnitures by plastic. Technicians are well mannered too. Recommended !

  158. Avatar photo
    Max Foo

    Excellent work by Hooi and Harlen. Explained the condition of each unit while cleaning and shared tips on aircon maintenance and symptoms requiring servicing. Recommended.

  159. Avatar photo
    Boon Lim

    Service guy Alan was professional and helpful. Will use them again!

  160. Avatar photo
    Xinyi Li

    Have been using new way aircon for my new aircon installation and regular servicing. Very professional and friendly team. Recommended!

  161. Avatar photo
    Lester Tan

    Alan has been extremely helpful and professional in ensuring my systems are clean.

    Thank you for a clean Aircon again!

  162. Avatar photo
    shajesh kumar

    Alan has done excellent work
    Appreciate his good work

  163. Avatar photo
    Seow Wee Chia

    Received good service from Alan. He is very through on servicing my 3 aircons.

  164. Avatar photo
    janice o'neill

    Alan and Rama attended today, have had them attend in past too. Always arrive on time, are efficient, polite and leave the place clean. The company is good to deal with on the phone and by email. Thanks again!

  165. Avatar photo
    Angeline Quek

    Alan is professional and thorough in his A/C servicing. I’ve been with New Way for a long time. Reliable and excellent!

  166. Avatar photo
    Shahzilah Selamat

    Highly recommeded for A/C servicing & chemical cleaning. We have engage them many years to do A/C service and A/C maintainence for our clinic.

  167. Avatar photo
    Lun tkh

    I have been using Newway for about a year and have been satisfied with their air-conditioner maintenance service. The service team consisting Alan and Rana has always been very thorough with the aircon servicing and my place is always kept clean during the servicing and after. I have renewed my contract for another year and I believe I will continue to engage Newway Air conditioning thereafter Highly recommended!

  168. Avatar photo
    Christina Goh

    Very happy with the service rendered by Chung and Harlan. They chemical cleaned by aircon and make recommendations, help me set up my other aircon wifi, were prompt and polite. Thank you.

  169. Avatar photo
    TC Tan

    Alan and Kali were very professional and polite, got work done properly and cleanly

  170. Avatar photo
    Theresa Tan

    This is my second booking of Newway’s service. Really have very good experience of the promptness and professionalism of the service. Highly recommended!

  171. Avatar photo
    Raine Lee

    Jun Wei has been the aircon servicing technician in charge of our centre’s servicing appointment. He is nice, polite and friendly.

  172. Avatar photo
    Jessie Chan

    Professional services Mr Hooi.

  173. Avatar photo
    Matthew Pan

    Excellent service. Our service personnel Ah Hooi and Prakash were very meticulous when servicing our aircons. Very helpful and gave lots of advice. Highly recommend!

  174. Avatar photo
    Priscilla Chan

    Hooi and Valla did a good job of servicing my aircons. They were efficient, professional, careful with their things and took care not to dirty the place while carrying out their work. Aircon is cool as before now. Thanks for the good work and service!

  175. Avatar photo
    KH C

    Hooi did an excellent job servicing 3 units. Been using these guys for more than 3 years now. Highly recommended.

  176. Avatar photo
    Pradeep Chhetri

    I opted for their service after trying many other services and I must say they are the best in Singapore. Thank you so much.

  177. Avatar photo
    Steph Wee

    Hooi and Wei Xin did an excellent job as usual. Friendly and professional. Thumbs up for the good service! …

  178. Avatar photo
    yuanchun Tan

    Good cleaning service for 3 aircon performed by Mr Alan. He’s on time and have a very neat work on the servicing no mess at all, so far the best aircon tech I’ve seen. One things to improve suggest help to check outdoor condenser unit if possible.

  179. Avatar photo
    Gail Khoo

    good service most of the times except when it was being done by this Indian supervisor with the naggy voice. IMO he talked more than producing quality work . he didn’t seem to know what he was supposed to do …..also told him to park inside our car porch saving us the trouble to open the gate for him to retrieve his equipments very rude

  180. Avatar photo
    Tom T

    Alan had done servicing of our server room.
    Service was good and thorough.
    Good service.
    Thank you

  181. Avatar photo
    Char L

    Professional, speedy and polite. Usually Rajkumar handles the ac servicing and he is a delight. Today it was Karthik and Alan – all good.

  182. Avatar photo
    Cecilia Soong

    Hooi is polite, professional and knowledgeable. He would trouble-shoot problems efficiently and effectively and provides efficacious solutions. He works well with his team-mates (this visit being Vella) and treats them with respect.

  183. Avatar photo
    Chin Peng Yee

    Alan has serviced my aircon units many times and he is dilligent, patient and always does a great job. Thanks very much Alan!

  184. Avatar photo
    Ec Ong

    Alan and Vellai were professional and ensured that the aircon units were well cleaned. Great service provider!

  185. Avatar photo
    Mei Lian Geow

    I have been using Newway for a long time. Their personnel, Alan and Rama are most professional and did a great AC maintenance job as always.

  186. Avatar photo
    Andrew Toh

    Thanks Alan for helping out with my aircon maintenance today. Very friendly and professional.

  187. Avatar photo
    Shoba Bridals

    Very friendly and hardworking staff. He cleaned the aircon thoroughly. Mr Alan Teo and Rama was very efficient. Thank u so much

  188. Avatar photo
    Eileen

    Very professional guys. They @Alan @Prakash recommended us for a major service instead of chemical wash which was not required due to our current condition. Very meticulous and detailed.

  189. Avatar photo
    Belinda Lee

    The supervisor Alan was experienced and was able to recommend the service required. His co worker Karthi works well with the supervisor and very polite. Generally I’m satisfied with their services and rates; it’s not the first time that I’ve called them back for servicing.

  190. Avatar photo
    Chin KY

    Customer service was professional. Alan and Rama who did the servicing were clearly hard at work. Electronic payment was also available (Paynow), making it convenient.

  191. Avatar photo
    Ronald Suwandi

    Highly recommend their service. Alan and Rama are very professional and helped to fixed our aircon problem very well

  192. Avatar photo
    LiYan

    I’ve been using neways for around 5 years, at both my old apartment and my current rental. Even though I’ve had a variety of supervisors servicing my aircons over the years, the service quality has been consistently good. Kumar attended to my aircon this time and had resolved the leakage issue.

  193. Avatar photo
    timothy kwan

    Good service with professional staff!
    Alan and hooi were very professional with their help and servicing

  194. Avatar photo
    Angeline Soo Ming

    Alan today comes and services the air-con in the shop. Professional and good services during the cleaning process. Keep it up Newway =)

  195. Avatar photo
    Kelvin To

    Reasonable price and friendly staff. Send you notification the day before your appointment. I have been using their services for a few years.

  196. Avatar photo
    Jared Poon

    Alan and Elan were very professional and competent. They did a thorough job diagnosing the issues, fixing them, and cleaning up afterwards. Exceptional service.

  197. Avatar photo
    Lydia Lydia

    JunWei is very friendly, knowledgeable and he give good advice about the Aircon. He’s very professional. And well done for the good service rendered!

  198. Avatar photo
    SerenaKitty playz

    Alan and Harlen is good service , Professional and will call for us for the next service

  199. Avatar photo
    Karen Tay

    I seldom leave reviews for anything but this one requires special mention. I used them for the 1st time today and I love how my aircon smells after the servicing. Newway aircon servicing staff is extremely professional and polite. Special mentions of their staff Johnny who did a fantastic job. They laid new sheets at my request instead of using old sheet covers. The accompanying Indian staff( I did not catch his name) was also very cheerful and asked me to inspect the toilet they used to wash my aircon filters after he was done. And when told that there were still dust specks on the floor, he willing flushed the floor with water again. Overall a very pleasant experience! Keep it up Newway! Definitely you have a return customer and I hope your service stays great!

  200. Avatar photo
    Alvin Kang

    Superb service. Guys were extremely professional and fixed the issue promptly. Will definitely engage them again!

  201. Avatar photo
    Gloria Khoo

    Decided to try newway maintenance service after reading review. Thankfully I did! I’ve tried more than 5 different AC service company, n none came close to newway in terms of honesty. The service fee is reasonable too. When at first I called, I asked to have all 3 units in my HDB flat to be steamed. They told me their service personnel will access n recommend. My last service was done 9 months before newway came. The service personnel Kumar came punctually n they were very polite. After dismantling, he showed me d accumulated mold n dirt on d inner drum. Only one unit needed to b steamed n treated. D other 2 units were fairly clean so they did only a normal service on it. Thereby saving me money on steaming d other 2 units which is rarely used. I highly recommend newway AC service, professional n honest.

  202. Avatar photo
    Jonathan Tan

    Fantastic Service from Newway Systems, always punctual, always efficient and they perform the services professionally and with due respect to the house.

  203. Avatar photo
    iz2ez

    My aircon sets were installed less than a year ago and one of them already had water leaking issues. The installer was not helpful at all so I engaged Newway after reading the good reviews on google. And true to the reviews, they did not disappoint. Hooi and Harlan were able to find the root cause and helped to fix the issues in a professional and efficient manner. They also gave me advices on how to use and maintain the ACs. I would like to thank both Hooi and Harlan for their exceptional service. Highly recommend!

  204. Avatar photo
    Lynda Ang

    Allan did a good and thorough job to eliminate the water leak.

  205. Avatar photo
    Emilia Lee

    This is my first time using Neway’s service after hearing many good reviews about it. Hooi & Harlan arrived early before the appointment time. The aircon servicing was done very professionally and efficiently. After servicing they also provide a comprehensive update on the status and condition of the AC system. Highly recommend!

  206. Avatar photo
    tongle leow

    We have been using Newway for our aircon installation and the subsequent maintenance.

    They have always arrived at agreed time. When performing services, clear in what they are going to do and if it’s acceptable to us. We are a retails store so appearance matters in our shop.

    Prompt in their replies, and quality in their workmanship. A trusted service provider!

  207. Avatar photo
    Jean Lee

    Very good and efficient services. Highly recommended. Very clean even after their services are done as they cover the area with plastic.

  208. Avatar photo
    Mr Tsangman

    A quick, thorough, and professional cleaning job done by the servicemen who came over to clean the air conditioners in my unit. Took the time to explain any problems to me. Fast and friendly service.

  209. Avatar photo
    Bee Hua Soh

    Alan came to do general servicing for my 3 units. The cleaning service was very thorough and professional unlike other aircon servicing company. They only vacuum the units whereas Newway uses cleaning agents to wash the fancoil. Thanks Alan.

  210. Avatar photo
    Jeyakanthan Thiruchittampalam

    Service person – Alan & Seah. Good service and happy with the work they did

  211. Avatar photo
    freddy Sim

    The aircon technician, Ah Soon performed a thorough chemical clean for 2 aircon units. Professional and patient in his explanation on how he would conduct the chemical cleaning. I would recommend Newway system.

  212. Avatar photo
    Mavis Zhang

    Very quick and professional! Arrived on time. Thanks for the service!

  213. Avatar photo
    Sanny LKS88

    We are so appreciated Mr. Alan & Welxin providing a very good maintenance services for our Aircon. They are very nice & friendly, punctual on appointment time, also give a good advice. Thanks & happy for using the Newway.

  214. Avatar photo
    Kiat Seng

    Thank you for the service.
    Especially to Mr Kumar for rectifying the leakages very quickly and now aircon is back to normal. Kudo to your Kumar. Thank you.

  215. Avatar photo
    XT Dee

    Newway has been responsible for maintaining my 10 ACs for several years now. They are punctual and prompt to intervene if ever I have an unexpected problem.

  216. Avatar photo
    michelle tham

    Technician ah hooi very professional and efficient. Thumbs up and keep up the good work.

  217. Avatar photo
    Nazree

    I have been using Newway for a while. The maintenance work was very thorough Kept the place clean throughout the whole AC servicing. Will definitely request to come for next servicing. Thanks!

  218. Avatar photo
    Payal Sadhwani

    I’ve been engaging Newway for over two years now and couldn’t recommend them enough. They are always prompt and professional in their replies and the team that comes by for servicing are equally prompt and professional. They are also really tidy and give good tips on maintaining my AC. I will definitely continue to engage Newway.

  219. Avatar photo
    Antoine Pharamond

    Been using Newway for a few years now. No aircon problems or leaking. The staff are polite, professional and careful.

  220. Avatar photo
    Dennis Chin

    Excellent services from both Kumar and Sonar for today’s ac cleaning and maintenance. Experienced and knowledgeable team

  221. Avatar photo
    Low Wee Heng

    One of the reasons that attracted me to use Newway’s service is that they use a bag to hang underneath your AC unit to minimize the amount of dirt and water that drops onto your floor.

    I requested for general cleaning and is all happy with the service. My technician was Alan and he arrived within the scheduled time period, and completed his work on time as expected.

    If manpower resources permit, I would suggest Newway sending 2 technicians to speed up the cleaning. I have 5 AC units, I thought it could be completed much faster with a 2nd technician.

  222. Avatar photo
    Tan Tong Chye Johnny

    The price for chemical cleaning is quite reasonable.
    Service is very good. The aircon after cleaning is cold enough.

  223. Avatar photo
    Nick Chen

    Mr Hui & Mr Prakash were friendly, efficient and thorough with the servicing work. The AC is as good as new. Thanks guys, well done!

  224. Avatar photo
    Louis Ang

    JunWey & his asst Mani very professional friendly and quick with their jobs. This is second time using them and highly recommended for their professional services onsite and office. Thanks

  225. Avatar photo
    DanielBrian Neo

    The team of Hooi and Prakash are friendly and helpful in answering queries regarding the Aircon. The servicing is efficient and the team ensured the work area is cleaned before leaving. A positive experience. Will definitely recommend to others.

  226. Avatar photo
    Kok Keng Ng

    Excellent service from Alan. He explained the things that he is doing. The team ensure that all things are covered properly before they started cleaning

  227. Avatar photo
    Amran Junid

    No fuss aircon cleaning service. Very courteous and easy to talk to. Had Mr Hooi who will always come to do the cleaning for me.

  228. Avatar photo
    Michelle Cheang

    Kumar and his partner were very polite and professional during the servicing. Will highly recommend Newway.

  229. Avatar photo
    J Amber

    Alan (with Elan) is our trusted service staff who has been servicing our home AC units for many years. Can always count on him for a well done job and resolve any ad hoc issues that arise.

  230. Avatar photo
    Mary Choong

    Service personnel Alan and Elan.. nice friendly staff gave good advice.

  231. Avatar photo
    William Soh

    Excellent aircon cleaning service by Mr Alan Teo & Mr Cheng. Thanks and we will continue to use your service and will recommend more friends to use services of your company. Also grateful to Miss Anna & Miss Jinn for their admin & follow up service. Thanks again & have a great day. Cheers !

  232. Avatar photo
    doreen soh

    Alan was very professional and efficient. He was able to advise what I should do since my aircon was not cold. I told him that I will monitor the coolness after the service and he was not pushy with the chemical washing. Appreciate his professionalism in this area.

  233. Avatar photo
    Pearlyn Huang

    We have been long term customers of Newway and received pleasant service from Alan today. Hope to continue to receive consistently good service from Newway and will continue to recommend them.

  234. Avatar photo
    Carrie

    I choose Newway Systems aircon services because it is one of the most trusted and reputable air conditioning firms in Singapore since 1987. One of the many awards they have won was “Successful Entrepreneur 2013”.

    The service that Newway Systems provided was excellent! I had my aircon installed by Newway Systems, and the overall job was neat and tidy. The technicians were professional. The Supervisor technician was very friendly and detailed. He explained to me about Newway Systems aircon services to let me understand more about the services they provide. Their aircon services and pricing are very reasonable. Being honest about their services and pricing make me more comfortable about engaging Newway Systems services again.

    I highly recommend Newway Systems for aircon installation, repair, or service. The best in Singapore!

  235. Avatar photo
    Tan Guohua

    Alan is very professional and through in the aircon cleaning process.

  236. Avatar photo
    Jer Soo

    Found Newway on google and have been using Newway servicing for 2 yrs, always on timing and did very good job without dirtying my floor, I recommended them to my frens whom oso like their servicing.
    One of their Service Personnel Junwei is very detail in explaining the issue and why is my aircon not cold during servicing.

  237. Avatar photo
    Dickson Poon

    Alan and Rama svc my home aircon today. On time and do it very professionally. Well done. Will recommend their company service

  238. Avatar photo
    Jess

    Came on time and professional in their job. Recommended.

  239. Avatar photo
    Anthony N.

    Great service, honest and reasonable price! Manage to help me solve all the problems that others can’t. Definitely recommend to any of my friends if they need one!

  240. Avatar photo
    adriel choo

    The serviceman Alan was great. He was very thorough with the AC cleaning – both the AC units and the pipes and explained a number of things about my aircon – how to care and remove the odours. 2nd time using newway and the same guy Alan came to my house! Thanks for the good work sir!

  241. Avatar photo
    jasmine lim

    The service team were very professional and efficient cleaning all the airconditioners in the house, and left no mess behind. Will definitely request them back for our next cleaning.

  242. Avatar photo
    Cholo shiatzu

    The cleaning done was thorough and not rush. The uncle Mr. Alan, was polite and patient in explaining. He was assisted with another person and I felt they are trustworthy. He told me that 1 screw were missing in all my units. Overall it was a good service.

  243. Avatar photo
    Kar Seong

    Good service. Technician very nice, they will teach us how to maintain the air-cond in good condition. Keep clean after servicing.

  244. Avatar photo
    cyssie chan

    Have been using newway services for years and they have been so professional in their works. Fast, efficient, polite andreasonably pricing. Will highly recommend to anyone in need of aircon services.

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    David Lun

    Great service from Alan / Vella

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    Kevin Raw

    Very pleasant and polite. Good experience with the back office and technician who visits the unit

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    E L

    Alan and Kalo came to my place to perform air con servicing. Good job as usual, this is my 2nd time using them

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    gina kwok

    Newway is very professional in servicing & prompt for my quarterly appointments on a contract basis. The prices are reasonable. I like Kumar who is professional, efficient, friendly & always smiling, A good team leader together with his team mate, Shogha. He communicates well & explained to me patiently after his servicing of my room aircon when I wanted to understand why the aircon was not cold the last time. I had recommended my in laws to use Newway

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    Augustine Huang

    Hooi and Alan were great! They ensure the AC was clean properly, working properly and gave tips on how to use it. Will definitely use their service again.

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    Wah Wahwah

    Mr Hooi and Mr Harlan is my service technician, they are very polite and very professional and also keep my house protect and no messy.

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    Jamie SecondMailbox

    Routine a/c servicing by Alan and Vellai. Professional and clean.

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    tan wee wee

    Very knowledgeable and professional staff who conducted my aircon leak test. Alan is professional in his servicing too

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    Richard Koh

    Brilliant services exceeding our expectations time after time. I have used newway for regular maintenance and so naturally went back to them for new a/c for my new place.

    I mean, just look at the attention to details, taking initiative to cover our new a/c because of ongoing renovation. Best, they completed work ahead of schedule and took great care of our interest, offering honest and genuine advices.

    Truly one of a kind and highly recommended for a/c servicing or installation. Tried both and was impressed with their ethos and workmanship.

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    Ivy Zhao

    Appreciated Hooi and Harlen for their professional services. They’ve cleaned the aircons patiently and provided great suggestion to our leaking room. Cleaning was done neatly without a mess. Great services and highly recommended.

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    Yvonne Lee

    Had engaged Newway service for a few years, and every servicing session had been done professionally and never disappointed us

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    K H

    Been a long term customer of Newway Air Conditioning. Jinn is very helpful and friendly in coordinating the schedule. The service team, Kuma and Prakash did a stellar job. Kuma is both professional and meticulous in explaining the technical terms before and after the servicing session. Overall, great service from the team, highly recommend Newway Air Conditioning to anyone who is looking for a reliable and affordable air conditioning services.

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    Ashley Ng

    I always engage them for my air con maintenance. Very good service, technician Junwei is very professional and is always able provide gd advice. He goes beyond his basic duty. I casually mentioned that I am going to clean the wall behind my air con unit, he volunteered to help me clean. It is this small little touches that make client feel that the service is of value. The technician always ensures that don’t dirty my place when they do the cleaning, they lay the protectors or guards properly before they do their work. Good technians, good service. I’m a returning customer.

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