Review Michael Trio Jem, 50 #01-60 Jurong Gateway Rd, Singapore

Review Michael Trio Jem - Singapore 50 #01-60 Jurong Gateway Rd

“The staff was friendly and managed to find me what i wanted. There was a good variety of design of jewellery. Got my necklace at a good price. ” or “Service was warm and friendly. They explained everything to me when I’m choosing my engagement ring. Thank you!” It is one of the few customer evaluation comments about Michael Trio Jem. Let’s read more of this article on to find out if Michael Trio Jem is quality.

Introduction about Michael Trio Jem

Here are some fundamental details regarding Michael Trio Jem. In terms of Jewelry store, it is generally believed that Michael Trio Jemis one of the best places to choose and trust. It is placed at 50 #01-60 Jurong Gateway Rd, JEM, Singapore. Whether you are looking for a place or a service related to Jewelry store, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 69513296 (+65 69513296)
  • Website:
  • Address: 50 #01-60 Jurong Gateway Rd, JEM, Singapore
Images of Michael Trio Jem from stock collection and provided by customers

Detailed information of Michael Trio Jem

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Michael Trio Jem.

Monday, Tuesday, Wednesday, Thursday: 11 AM to 9 PM.

Friday, Saturday, Sunday: 11 AM to 9:30 PM.


Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

6.97 km7 minute8 minute6 minute

How to contact Michael Trio Jem?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Michael Trio Jem via:

Phone number

You can reach Michael Trio Jem at 69513296(+65 69513296). Use the hotline to contact them right away for the quickest help and resolution to your problems.


You can contact Michael Trio Jem via It will react rapidly and assist you with your concerns.


You can directly come to 50 #01-60 Jurong Gateway Rd, JEM, Singapore if you have any questions or want to try to experience its services.

Michael Trio Jem reviews

Michael Trio Jem is among the best destinations of Jewelry store in Singapore, and it merits your consideration.

Is Michael Trio Jem good?

To determine whether Michael Trio Jem is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Customer Service is very good. good experience buying my proposal ring with Michael Trio! They are very patient in explaining and assisting me in choosing the diamond i want.”

“The staff was friendly and managed to find me what i wanted. There was a good variety of design of jewellery. Got my necklace at a good price. ”

“Great purchasing experience at Michael Trio JEM. Thank you Max for the overall sales service! We are pleased to have purchased a desired diamond ring, loving it and ready to show it off in our PWS :-)!”

“Purchased engagement rings at Micheal Trio Jem. Arrange appointment with sales person Su Ling and her service is good. The rings settings and style very nice and attractive.”

“Rings are exquisite and really provided value for money. Charme was extremely helpful and provided all the information required that enabled us to make the best decision.”

“Managed to get an appointment despite making a very last minute booking. Staff was friendly and helpful in helping me choose a present. Overall a good experience at the shop.”

“Perfect gift from my future husband He was assisted by Charme during the circuit breaker period to prepare this surprise ring for me. Thank you to your team's dedication. You have beautiful ring designs.”

“Service was warm and friendly. They explained everything to me when I'm choosing my engagement ring. Thank you!”

It has won many reviews from customers on the website, including 211 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 100% are positive reviews. has provided all the essential information about Michael Trio Jem, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Michael Trio Jem are not good quality, what should you do?

If you have had an unsatisfactory experience in Michael Trio Jem, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Michael Trio Jem, 50 #01-60 Jurong Gateway Rd, Singapore

There is a total 211 reviews

5 / 5




  1. Avatar photo
    Cher c

    Ordered our wedding rings at this outlet and it was a pleasant experience overall with friendly staffs esp Charme who was attending to us. Took the effort to recommend which rings would suit or was towards the type we were interested in patiently since there were too many to choose from. Really satisfied with our rings, recommended

  2. Avatar photo

    The staff was friendly and managed to find me what i wanted.

    There was a good variety of design of jewellery. Got my necklace at a good price.

  3. Avatar photo
    Lemuel Leong

    Excellent customer service during the whole process. We love what we saw to make our big day complete.

  4. Avatar photo
    Azlan Ithnin (azeanic)

    We came with zero knowledge about stones and were pleasantly surprised at how accommodative Jane was in her explanations and recommendations that led to our finalized choice of ring specs. Really happy with our purchase, will definitely recommend to others.

  5. Avatar photo
    Lai HY

    Had a pleasant experience. Was served by Charme who is patient and able to share with us on our enquiry. Love the beautiful design from this shop.

  6. Avatar photo
    zee zeng

    great CS, tks Charme

  7. Avatar photo
    Bernice Yong

    Charme is very a pleasant girl. She knows exactly what I want. Got my ring earlier than expected too. Charme will contact me when the stone reach Sg and she will show me the video as well. She has also gaven me her own mobile contact so that I can contact her when I need an update on the delivery status. Good sevice.

  8. Avatar photo
    Sera Yoo

    It was easy to find the ring I wanted, and the staff was patient when I couldn’t decide immediately.

  9. Avatar photo
    Isabelle Seto

    Great service by Charme. Items were fast to receive and could even transfer from different outlets.

  10. Avatar photo
    Chiamin ng

    It was our first time visiting the store. Charme and her colleague was the one who served me and my family. They were patient in answering our queries and we were pleased with our product as well.

  11. Avatar photo
    xiang jun lim

    Can’t decided what design of necklace to get and Charme has provided us with great service & suggestion.

  12. Avatar photo
    Leonchengly (Leonchengly)

    Service was warm and friendly. They explained everything to me when I’m choosing my engagement ring. Thank you!

  13. Avatar photo
    low thung wei

    Thank you for Max’s help (from JEM), he is very patient to explain and find the best engagement ring and wedding bands suit me and my fiancée’s preferences.

  14. Avatar photo
    Zhi cheng Ong

    Went to Michael Trio @ Jem and was served by Rain. Excellent service from her as she took time and effort to explain on the diamonds. She was very patient and not pushy hence i bought an engagment ring on the spot.

  15. Avatar photo
    Mohammad Daniel Bin Maswari

    Amazing experience, price worth it. Everything was described perfectly and done to perfection. Super satisfied. Will come back in future.

  16. Avatar photo
    Welson Lee

    Charme served us for my girlfriend and my visit to shop for engagement rings. She is highly approachable and provides useful advice based on our budget, ring setting, etc which helped us immensely in making our choice.

    Charme is also super responsive on WhatsApp regarding my queries throughout the whole process. What strikes out most was her commitment to accommodate to my proposal timeline, as I’ve planned to propose overseas.

    The ring turned out amazing and my fiancée is very happy with the ring.

  17. Avatar photo
    Mitch A

    great experience with magadaline and charme in Jurong outlet, from diamond education to advice on sizing. would recommend to anyone who is happy to consider lab grown diamonds

  18. Avatar photo
    lee hanwee

    Excellent service from Charme. Enjoy my purchase at Jem shop outlet. Thank you Charme.

  19. Avatar photo
    Daniel Hanley

    Rings are exquisite and really provided value for money. Charme was extremely helpful and provided all the information required that enabled us to make the best decision.

  20. Avatar photo
    Kieran Ethan Tan

    Charme was extremely helpful and provided us with a lot of guidance in the selection of the ring.

  21. Avatar photo
    Rachael Xu

    The customer service at Michael Trio Jem is fantastic! Their friendliness and patience made my experience a pleasant one. They were also very knowledgeable and able to answer all of my queries.

  22. Avatar photo
    Cheryl Tang

    Highly recommended – Special shout out to Jane, who very patiently guided me through the whole process of selecting, ordering, viewing and finally collecting the ring. She’s very professional, friendly and knowledgeable. Thanks Jane!

  23. Avatar photo
    Ryan Yeo

    Good products!! Good customer service!! Especially thanks to sales assistance jane for the service. My ring was above my expectations.

  24. Avatar photo
    Choon Shien Gan

    We love our wedding bands from Michael Trio!! Thank you Rain & Jane from JEM outlet for your awesome customer service! Recommended to all groom & bride-to-be!

  25. Avatar photo
    Ashleigh Ng

    First and foremost i would like to thank JANE from jem outlet throughout this 3 months of journey me and my fiancé felt really grateful towards her service, jane is always reachable and prompt. She sincerely treat us with her true heart , she is always patient when giving information etc what to look out for when we go overseas to clean our diamond , thought us about diamonds and help us to choose the best suitable ring. Her service should be recognised by the company. Once again thank you JANE for the wonderful and memorable experience.

  26. Avatar photo
    Demi Lum

    Wayne was detailed in educating us about the different diamonds and the types. He was also patient when I was trying to find a suitable setting that I liked as well as suggested a few different diamond options with their pros and cons within our price range.

  27. Avatar photo
    hong ruiyu

    Helpful and friendly customer service

  28. Avatar photo
    Sean Liew

    Purchased my engagement ring from Michael Trio JEM outlet and was attended by staff Jane. She was extremely friendly and helpful in giving advices and opinion on the suitable diamond and settings for a perfect ring for me. My fiancee love the ring and definitely will be coming back MT for our wedding bands.

  29. Avatar photo

    Great service by Max (from Jem), patiently explaining and guiding us choosing the right engagement ring and wedding band. Pleasant experience !

  30. Avatar photo
    Yang Liew

    Bought a diamond ring at JEM outlet, great service from the sales and wide variety of ring choices. Highly recommended if you are looking for diamond ring/wedding band.

  31. Avatar photo
    Mervyn Heng

    We were shopping for a wedding band and was served by Charme. Charme was patient and detailed in showing us the designs. The designs were modern and simple, which were what we were looking for after shopping at different jewelers. After buying the bands, Charme was responsible in updating us the progress and helped us to expedite it in time for our wedding. It was a truly great experience with Michael Trio and Charme.

  32. Avatar photo
    Sabrina S.

    Love that Michael Trio offers lab grown diamonds as an alternative. Charme from the JEM branch helped us out tremendously when we wanted to get our engagement ring, wedding bands, a necklace and ear studs. She was very helpful in sharing information and tips to guide our decision. For the engagement ring, they are also very flexible in that you can choose to design the setting if you want something very specific. Highly recommend giving them a try if you’re looking for some jewelry.

  33. Avatar photo
    Kenny Yeo

    Variety of diamonds to choose from and good customer service by the staff.

  34. Avatar photo
    Isaac Lim

    Great services and product in the shop. Get my proposal ring in JEM outlet. The staff, Jane is very friendly and helpful. Please look for her. Overall , the experience is awesome !

  35. Avatar photo
    Aqil Azmi

    The design was clear cut something that i want. It’s solid and it gives the ring feeling. Choosing the perfect ring has never been easier for me. To top that off, Rain from JEM outlet, has been exceptionally professional with her choice. She makes the process of choosing a ring goes smoothly!

  36. Avatar photo
    Lim Hong Yu

    The service provided was excellent and Jane was really helpful. She was able to make good recommendations based on what I was looking. Thank you!

  37. Avatar photo
    Hamdan Hamid

    The staffs at Michael Trio were helpful and knowledgeable. They were able to meet my criteria for the ring in terms of design, quality and budget. Everything went smoothly and i received the ring earlier than expected. Overall, I am satisfied with their service and the item purchased. Thank you!

  38. Avatar photo
    Vincent Goh

    Went to the outlet in Jem and was served by Charme. Charme was really helpful and knowledgeable in helping me getting the right diamond. Charme also helped me to get the engagement ring way before my proposal date.

    Professional and accommodating!

  39. Avatar photo
    M Y

    Very good service . Staffs are super friendly and helpful . A special thanks to Charm for making everything pleasant … can’t wait for our 5 stone eternity in 2 months

  40. Avatar photo
    David Tay

    Charme served us when my girlfriend and I visited the outlet to window shop for engagement rings. Her service was top-notch and she provided a lot of advice which helped in our decision-making. Charme also tried her best to accommodate to my proposal timeline.

    What we like about Michael Trio is the ability to customise the setting and diamond. The ring turned out great and my fiancée is very happy with the ring.

  41. Avatar photo
    Yuki Emili Koh

    Visited and bought my si dian jin set from Michael Trio, and loved the final set that I got. Special thanks to Charme @ JEM for her great recommendations and help.

  42. Avatar photo
    Nurul Fatin Binte Abdul Mutalib

    I’m so in love with the chosen ring ️ I’ve purchased my ring during CB period. Hence, I had to select my diamond and setting online. I was being served by Charme, with the knowledge and assurance she provided I’ve proceed to make my order without any doubts. Love her service from the beginning till the end! Thank you so so much Charme!

  43. Avatar photo
    Jon Sim

    Had a pleasant experience at Michael Trio Jem with knowledgeable sale consultant explaining on their products

  44. Avatar photo
    Weiling Ang

    Charme is very friendly, patience and they are not pushy, she explained everything clearly She will recommend according to your preferences.

  45. Avatar photo
    Sherman L

    Made my appointment at Jem for a proposal ring, and Charme attended to me. Even though I have totally zero knowledge of rings and the different aspects and features of it, Charme was very patient, attentive and detailed in her explanation. It made my ring selection process so much easier! Me and my partner also went back for ring resizing, and my partner also agreed that the service and experience were good. Thank you Charme! We would definitely recommend Charme and Michael Trio.

  46. Avatar photo
    Wendy Lim

    Love my diamond . Micheal trio diamond and service won’t make u disappointed

  47. Avatar photo

    It was a great experience at Michael Trio!
    Went to the outlet in Jem and Jane was very professional and knowledgeable about the products offered in MT. Great service and good quality products!

  48. Avatar photo
    Jin Xiong Loh

    Purchased engagement rings at Micheal Trio Jem. Arrange appointment with sales person Su Ling and her service is good. The rings settings and style very nice and attractive.

  49. Avatar photo
    Wei Jie Leong

    Wonderful Service provided.
    Very detailed presentation on the first meeting which enabled my partner and i to entrust on Michael Trio for our proposal ring. No regrets at the end and we love the end product. Thank you Michael Trio!

  50. Avatar photo
    Hazimah Anuar

    I was very indecisive in choosing my engagement ring and my partner and I actually frequented several shops before deciding on Michael Trio. Michael Trio still tops them in terms of:
    – Service
    – Price Transparency
    – Ease of Buying
    – No hard selling

    I would like to especially commend Rain from Jem outlet who was very patient and helpful in answering our queries and also giving us useful suggestions. I eventually chose the princess setting for my engagement ring which was the first ring that Rain recommended to us. And that turned out to be the best decision ever!

  51. Avatar photo
    Bryan Beh

    I have nothing but the best of compliments to express of my experience at Michael Trio.

    I was introduced to Charme through a friend and have no regrets. She patiently walked me through the process of buying a diamond ring and gave me pointers on which aspects were more important than others (as I was on a budget).

    At every stage through the purchasing process, Charme was polite, sincere, and a great person to talk to. I am very satisfied with my purchase (as is my second-half) and will definitely recommend Charme to everyone considering a purchase from Michael Trio.

  52. Avatar photo
    Joanne Loh

    Roy was the salesperson that attended to me n my fiance….his service was excellent and we were glad that we got our rings from Michael Trio. They were lovely and didn’t cost a huge hole in our pockets…

  53. Avatar photo

    Charmes is professional staff , friendly , approachable, knowledgeable. Very satisfied with the product

  54. Avatar photo
    Chi Yen Wong

    Good & professional service. Overall good experience. Got our wedding bands here.

  55. Avatar photo
    Min Min Myo Lwin

    Michael Trio JEM

    I was able to do right choice for my earrings.
    Smooth process.
    Excellent customer service.
    Max is knowledgeable to his field. And customer centred.
    Overall, satisfied buying my diamond earrings from Michael Trio JEM.

  56. Avatar photo
    Eugene Heng

    Excellent customer service by Charme, who suggested a more exquisite ring based on my preferences and provided timely updates on status. Good quality and price.

  57. Avatar photo

    We had a very pleasant visit at Michael Trio JEM in looking for an engagement ring and had found really nice pieces but this one stood out to us. We loved how brilliant it shines when you wear it and comfortable aswell. Charme did a really really good introduction regarding the designs and the kinds of diamond rings had also to give kudos in how she had attended to all our requests in providing and showing all the types of rings that we were interested in. Very courteous, prompt and professional in providing their services and products and had also given us all the necessary details. Thank you so much and we will be definitely see you again soon!

  58. Avatar photo
    G. Goh

    Charme was the first person who served us when we were hunting for my engagement ring. She has left such a deep and good impression that after checking out other stores, I still went back!

    She was so genuine and professional. No hard selling and was very honest with her opinion on which ring suits me best. Also, she was super patient with all our enquiries and really went out of the way to assist us throughout!

    Thank you so much Charme! It’s been 8 months and I still am very happy with my ring(:

    Value for money: 5/5
    Reasonably priced: 5/5
    Professionalism: 6/5
    Satisfaction: 10/5

  59. Avatar photo
    jason chew

    I have purchase both my engagement ring in 2019 and subsequently my wedding bands in 2020 from Michael Trio. I would like to take this opportunity to give Charme from JEM outlet a deserving testimonial. She is very patience in explaining the various aspects of the rings and recommending based on my budget. She also highlighted to me what are the important stuffs to take note of the rings. There is no hard-selling of products the entire process. After sales service was fantastic. Prompts updates were given and timeline of the product was delivered on time. Definitely recommended!

  60. Avatar photo
    Juliawie 2209

    Im very pleased with one the their staff name, Rain who has been assisting us from day 1 till the end. She managed to get me a perfect wedding ring within our budget. Shes very prompt in replying my quieries and updating us the status of our ring…! Keep up the good work!!! Highly recommended!!

  61. Avatar photo
    G. Goh

    Charme was the first person who served us when we were hunting for my engagement ring. She has left such a deep and good impression that after checking out other stores, I still went back!

    She was so genuine and professional. No hard selling and was very honest with her opinion on which ring suits me best. Also, she was super patient with all our enquiries and really went out of the way to assist us throughout!

    Thank you so much Charme! It’s been 8 months and I still am very happy with my ring(:

    Value for money: 5/5
    Reasonably priced: 5/5
    Professionalism: 6/5
    Satisfaction: 10/5

  62. Avatar photo
    Kun Jian Tan

    I have a wonderful experience at Michael Trio (JEM). Rain is very knowledgeable, patient, and recommend me the best ring. Will definitely recommend to anyone who wants to purchase engagement rings and wedding bands.

  63. Avatar photo
    Jack Hung

    I’m very pleased with the proposal ring that I chose with the help of Charme. Service was excellent and overall experience was great!

  64. Avatar photo
    Victor Leong

    There was a very nice selection, and we were aided by a patient and knowledgeable salesperson. Glad to have shopped there

  65. Avatar photo
    edward heng

    Dear Michael Trio Team,

    My fiancée and I would like to compliment one of your employees by the name of Rain from Jem outlet on her outstanding and exceptional customer service that she showed during our visit at the store.

    We appreciate Rain’s dedication and patience in explaining and sharing with us the information to take note. It was definitely a great and enjoyable session there!

    Thank you very much. Keep up the good work!

  66. Avatar photo

    I got my engagement ring from Michael Trio. The session with the sales member was very informative and by the end of the session, I could decide what I wanted to get. Highly recommended if you would want to explore past the typical jewellery stores.

  67. Avatar photo
    Gledon Seet

    It was a great experience shopping at Michael Trio. Seamless and efficient service provided by Suling at JEM branch. The engagement ring was perfect, which was way beyond my expectations. A big thank you for the professional advice and recommendations from Suling (JEM branch).

    I highly recommend Michael Trio to prospective clients should you wish to look for diamond engagement rings!

  68. Avatar photo
    Sharon KT

    After searching for a long time, we couldn’t find the one we liked until we came to Michael trio. After Jane’s patience and detailed explanation, we finally found our favourite Ruby for our 30th Wedding Anniversary, we love it so much. Thank you for your excellent service and happy with the purchased.

  69. Avatar photo
    Tan Xin Hua

    The Sales Lady at JEM by the name of Charme is really so helpful. She is always willing to answer my queries and even took time to analyse the different diamonds when I ask her for opinions. A big compliments to her. A truly tip top customer service by her! Well done! ️

  70. Avatar photo
    Sebastian Ho

    Purchased wedding band from Michael Trio too, served by same person Charme, whom is also the one i gotten my engagement ring from too. Great service!

  71. Avatar photo
    TP LEE Chewie

    Really love the design and the finishing of the ring. Elegant and nice. Charm was really helpful in ring settings. Thanks Michael Trio

  72. Avatar photo
    Tan Royston

    Great and friendly customer service from Charme at Micheal Trio Jem outlet. She assisted me with my wife’s engagement ring & customisation for our wedding bands. Very patient and helpful on giving feedbacks and we love our rings. Highly recommended!

  73. Avatar photo
    Sean Doyle

    We went to Michael Trio for an engagement ring last December and I would highly recommend them based on our experience. They had a great selection of designs to choose from and the whole team was a massive help when guiding us through the process. Special mention to Jane at the Jurong East branch who was fantastic and very patient with us! Very happy overall.

  74. Avatar photo
    Amirah Rosley

    Purchased my sweet lovely ring from Michael Trio at JEM outlet. Thank you Michael Trio team & to the friendly service staff Roy Gan who have help us finding the prefect ring with our stated budgets. The ring turn out beautiful! …

  75. Avatar photo

    Exceptional service from Jane from JEM outlet. Range of wedding bands here is considered wide and designs are nice and fashionable. We love the rings we bought.

  76. Avatar photo
    Abby Chua

    We went in the store just to look around with no intention of buying, We were served by Charme. She is very professional and shared a lot of knowledge with us. After a very nice chat with her, we decided to go ahead and get a ring. The entire process is so easy and felt really comfortable. Thank you for helping us. We appreciate a lot.

  77. Avatar photo
    Hui SGSG

    Service was excellent. The ring was alot more affordable compared to other mainstream brands, without sacrificing on the quality and design.

  78. Avatar photo
    Samuel Chua

    Hi, I would like to thank Carme for her superb customer service. She is well-versed with all the product knowledge and not pushy. The proposal ring that she recommended is very well-liked. Highly recommended to those considering Michael Trio

  79. Avatar photo
    Wai Chun Dennis Yee

    Well service and explanation from Max at Micheal Trio Jem. Feel satisfied for the service. Definitely will introduce to others.

  80. Avatar photo

    Thank you Jane for spending so much time explaining and guiding through the selection of such gorgeous diamond ring. Thank you for making my proposal a success!

  81. Avatar photo
    Jessica Phua

    Went to JEM outlet to search for our wedding bands. Several store didnt met our expectations. Was very delightful to find a pair of wedding bands that fit both me and my fiance’s design in mind. Very happy to be served by Jane. She is very patient and understand our needs. She really put in effort to let us try on alot of designs until we finally found the one we love. We’ve collected our rings and are very happy! All in all, I had a very pleasant shopping experience with Michael Trio.

  82. Avatar photo
    BoonShing Loh

    Lab-made diamonds are chemically carbon, which can be pure as a natural diamond, go for michael trio as they offer a more friendly price across the market. The friendly personnel will be happy to guide you through on ring buying (qualities to consider) and offer you advices. Thank you for helping me

  83. Avatar photo
    Chee Kiang Heng

    We went shopping for wedding band and a pair of earrings as a gift for my wife. Jane, who served us, was attentive to our needs and made our shopping journey a rewarding and pleasant experience. We had quite a number of requests for our wedding band but we managed to get what we want thanks to Jane’s persistence in searching and recommending what we felt was our ideal wedding band. We highly recommend Jane if you are visiting Michael Trio @ JEM

  84. Avatar photo
    Terence Yap

    Amazing service provided by Max as we selected our ideal wedding bands, he was very patient and knowledgeable when it came to assisting us with our selection. In the end, we were extremely delighted with the quality and look of the final product. Bought the fiancee’s engagement ring from Michael Trio too and had no regrets coming back to get our wedding bands.

  85. Avatar photo
    Kaye Cee

    Perfect gift from my future husband He was assisted by Charme during the circuit breaker period to prepare this surprise ring for me. Thank you to your team’s dedication. You have beautiful ring designs.

  86. Avatar photo
    Ai Ling Goh

    Excellent service by Jane. Product was reasonably priced and ready ahead of schedule. Happy purchase! 2 purchases within the span of 6 months …

  87. Avatar photo
    yy l

    I wasn’t looking for an engagement nor wedding band. I had been curious about Michael Trio and have checked their designs on their website to see what they offer. Initially, a ring with a thin band and baguette design caught my attention. So I chatted online and made an appointment to view the pieces in person at the JEM outlet.

    I was late for my appointment and despite that, I was lucky to enter and be served by Jane. In summary, Jane was a patient, lovely and friendly salesperson. She seemed so sincere and knowledgeable about the designs and diamonds offered in store. I took my time to look through designs that caught my eye and I finally found one cute ring under 500 SGD. (This is a fun and daily wear ring so I wasn’t ready to pay so much!) It is really love at first sight. (Mini Tri-Diamond Heart Beaded Dainty Ring in 18k Rose Gold

    There wasn’t my size in stock and Jane told me that I can customise it. I tried WG and found WG looked sharper against my skin tone. Jane said I could choose 2 types of hardware and the cute thing is 3 little sparkly diamonds and this sealed the deal. The packaging was also wonderful. I love the light blue colour of the box. These come with cleaning cloths of 2 different sizes too.

    So when I went to collect my ring (after 2-3 weeks), it was really pretty. Both of us enjoyed the purchase and Jane patiently explained to me how to upkeep my item. There is lifelong warranty so one does not need to worry about the maintenance of the jewellery. In fact, I had also wanted to add their necklace to my collection. I took my time yet again and tried all the designs that caught my eye. The chains were shiny and the little diamond was pretty too. (Cariza Dangle Diamond Necklace in 18K White Gold)

    Overall, the designs are sweet and elegant. However, one thing to note, due to the nature of 18K gold, the necklace can get a little itchy when worn against bare skin.

    All in all, please see the pictures attached and I will recommend Michael Trio if also looking for jewellery for daily wear , even if you are not getting engaged etc.

  88. Avatar photo
    Yong Jia

    Good customer service and very patient staff. Good Job charme.

  89. Avatar photo
    David Tay

    Charme served us when my girlfriend and I visited the outlet to window shop for engagement rings. Her service was top-notch and she provided a lot of advice which helped in our decision-making. Charme also tried her best to accommodate to my proposal timeline.

    What we like about Michael Trio is the ability to customise the setting and diamond. The ring turned out great and my fiancée is very happy with the ring.

  90. Avatar photo
    Allen Tuh

    Charme who served me is very professional and helpful. She educated me in depth on the knowledge of diamond and help me to select the diamond that match my budget.

    I am very satisfied with the diamond ring I purchased. It is very beautiful and sparkle brilliantly.

    My fiancé and I also purchased a pair of wedding bands here. Jane who served us help us a lot to decide the perfect wedding bands for our wedding.

    I also bought a rose gold bracelet served by Charme for my fiancé as her birthday gift. The bracelet is very elegant and meaningful with 3 infinite loops to signify our unending love.

  91. Avatar photo
    Hieng Pk

    The staff, Max was friendly and helpful to share about the ring. He broke down the detail for me to make it easier to understand. I mainly select the diamond karot, cut and clarify, followed select the ring setting, within the budget that I set. After that, I wait for the final product.

  92. Avatar photo
    Ryan Tay

    Thanks Charme and Michael Trio@Jem for assuring me with the selection of ring for my proposal. Will definitely recommend to my friends and family!

  93. Avatar photo
    Gerentt Chan

    Best experience here compared to their adjacent competitors. Was assisted by Max, super knowledgeable and friendly chap. Helpful, not too stuffy and forced to stand like robots to serve clients. Definitely coming back here and recommending this place to everyone!

  94. Avatar photo
    Keng Wee Ng

    I went back to Jane from JEM to purchase my wedding rings. From our communication, we can feel that she’s a genuine person and will not hesitate to offer her expertise to advise us on the suitable rings. Further she’s very active on whatsapp in reverting to her clients. All in all, she provides first class service to her customers. A truly passionate individual in the field of jewellery at her work.

  95. Avatar photo
    Wesley Chia

    Great experience at Michael Trio! Jane was helpful & friendly in helping us with our wedding bands!

  96. Avatar photo
    Jay Yeo

    Great service provided by Jane from Jem outlet. She gave very helpful advice when selecting the ring and was very patient throughout.

  97. Avatar photo
    Jeremy Lim

    Awesome details and experience given by the staffs there. Thanks to Roy for suggesting the kind of diamond I should be getting with the budget I had. Thanks and I would greatly recommend my friends to get from them in the future.

  98. Avatar photo
    zac ng

    Rain was the salesperson that attended to during the circuit breaker she was helpful and patience lady. She answer to all my question and most importantly she never keep customer waiting. She will update whatever inform she had to me. Well done Michael Trio.

  99. Avatar photo
    Zhi Kai Lee

    Customer Service is very good. good experience buying my proposal ring with Michael Trio! They are very patient in explaining and assisting me in choosing the diamond i want.

  100. Avatar photo
    Mel Abdul

    My fiance and me had Jane from Michael Trio at JEM to work with us in getting a wedding band for my fiance. Jane listened to what we had in mind and thanks to her we were able to pick the appropriate wedding band. MT has a variety of designs ranging from affordable prices to those exclusives sets. Had a pleasant experience with MT. Though I was not planning to get a wedding band of my own now I am thinking to get one! Thank you Jane!

  101. Avatar photo
    Khiu Ke Wei

    Friendly staff and great service from the outlet. First purchase from them and its a good experience. Thanks!

  102. Avatar photo
    Who I am

    Good services by Max thank you

  103. Avatar photo
    Sheng Lee

    Charme was so helpful and super nice. We love the whole experience and also love our proposal ring and engagement rings! Definitely the place to get your rings!

  104. Avatar photo
    Zhenghan Ho

    Extremely happy with the service provided by Jane from the JEM outlet. She has kindly taken the time to explain the different specs of a diamond. She was not pushy at all. My fiancée was very happy with the ring.

  105. Avatar photo
    Joleen Goh

    Jane from Jem is very helpful and patient in explaining the details and differences of each ring to us. Happy with our purchase.

  106. Avatar photo
    Connie Michaelis

    Bought the ring from Jem and was assisted by Jane. She’s very nice and helpful. She provided alot of advice and I’ve nothing but compliments for her.

  107. Avatar photo
    Chua Zhen Yee

    Having a good experience at Michael Trio. Charme is very helpful and professional!

  108. Avatar photo
    Wai Teck Ong

    Highly recommend for those whom are looking for engagement rings or weddings bands to look for Charme @ Jem outlet. She has effortlessly guided me in my ring purchases, from the search of an engagement ring to wedding bands. Will not hesitate to recommend to other friends (which I did ).

  109. Avatar photo
    Farez Juraimi

    My partner and I cannot thank Charme enough for her impeccable service and support throughout the whole purchase process. Charme walked us through the various diamonds available, and even considered our budget requirements.

    Charme was also on top of things as she constantly updated us on when the ring would be ready. Overall it was a solid experience and I would highly recommend couples to head to Michael Trio to purchase their engagement ring

  110. Avatar photo
    Esther Wu

    Amazing service by Charme Do look for her at JEM for advice! …

  111. Avatar photo
    Joel Gan

    The staff was very helpful eventhou it’s on a tight schedule but they managed to help me to get thru it and get it done on time for my proposal!
    Happy for the service as well as the diamond ring for my proposal the design was flexible with varies choices mix and match till you get the best of your version!

  112. Avatar photo
    Andy Chan

    Purchase a Good and beautiful set of Si Dian Jin for my daughter-in-law,
    Perfect and excellent gem set for the occasion. The sales staff attended to our request has given her best sales service. Will recommend friends and relatives to purchase from Michael Trio for Si Dian Jin

  113. Avatar photo
    Angel Liew

    Attended by Jane from the JEM outlet. Love how she made feel so welcome and comfortable cause its our first time here in the boutique. It was really a good and informative experience. She even went an extra mile to make this session enjoyable by telling us jokes and share some experiences while loading us with a lot of information and also working with the budget we had. Overall its a good experience and we would recommend anyone who wants to find an engagement ring or wedding bands to look for her service

  114. Avatar photo
    Ming Yang Seah

    Had a great experience at Michael Trio. Charme is knowledgeable and she does not hard-sell you with anything. She will patiently find a suitable diamond and setting to suit your style and budget.

  115. Avatar photo
    Yuteng Ong

    So glad we walked into Michael Trio JEM ! We were attended by a very polite and friendly staff, Charme . She is very knowledgeable and explained the different types of diamonds and settings to us. She helped us work around and gave us great suggestions. Excellent customer experience throughout our purchase! Highly recommended.

  116. Avatar photo
    Gary Soong

    Great experience with Roy @ JEM. He took time to explain meticulously on how to care for the rings and gives prompt replies.

  117. Avatar photo
    Brian Thio

    Charme was extremely knowledgeable and patient in educating us about the 4Cs. Had a great experience choosing my engagement ring.

  118. Avatar photo
    apple sim

    Excellent service by Jane from Jem outlet. She was patience, knowledgeable and remained cheerful throughout my buying. The diamond chosen received lots of compliments.

  119. Avatar photo
    Kiddo Teoh

    The staff at Jem outlet is very helpful and explain the details. The ring is very nice and reasonable price.

  120. Avatar photo
    Alvin Quek

    It was a pleasant experience choosing proposal Ring at M.Trio @ JEM. Would like to say thank you to Jane who was really patient thru out my selection of the proposal ring for my fiancé. She was very polite, and also knowledgeable about diamonds and jewelry. It was very nice of her to assist us choosing a proposal ring base on our budget & from a female perspective (Unlike some other store where the salesperson are really pushy and literally reading off the script)

    A really friendly and nice salesgirl. Would recommend anyone looking for a proposal ring to look for her at M.Trio JEM. Me and my Fiancé is really satisfied!

  121. Avatar photo
    Limuel Gerona

    Will definitely recommend to friends. Great service, great products and especially great staff. Very helpful and approachable!

    Will come back to get wedding bands soon!

  122. Avatar photo
    Justin Peh

    Managed to get an appointment despite making a very last minute booking. Staff was friendly and helpful in helping me choose a present. Overall a good experience at the shop.

  123. Avatar photo
    pyone myat

    Customer service is top notch. Had best shopping experience. ️

  124. Avatar photo
    wilson ng

    I experienced very personal service and the staff is very attentive to my requirement. They will explain in very details about the diamond and try to match my requirement and budget. My gf is very satisfy with the proposal ring.

  125. Avatar photo
    Victor L

    Jane was very professional & helpful in assisting me with picking the right ring, especially its my first time purchasing diamond. highly recommended, thank you again!

  126. Avatar photo
    Jasmine A

    It was my 1st time to purchase from Micheal Trio and was served by this friendly lady Jane Cheng today . She was very patient as I do not know what choice to make on the diamond earrings that I want . Tried a few and eventually bought to my liking and her recommendation. Love it to the max : DE0031-18KW Diamond Earrings

  127. Avatar photo

    Big shoutout to Jane from MichaelTrio in JEM. Her positive attitude and helpfulness is indeed helpful in helping us decide on the engagement ring.
    Decided to settle for a Blue Topaz Ring (DR6650C-18KW) and my fiancée is very pleased with the purchase. Highly recommended place.
    Staff are not pushy and will get you the best offers to ensure the price is right! The ring that we got is so pretty!

  128. Avatar photo
    Marc Yeo

    Good service by Charme who recommended us a few selection of wedding bands. She managed to rush out order just in time for our event which is very nice of her. Recommend anyone who wants to get their wedding bands to come here.

  129. Avatar photo
    Timothy Kang

    Impeccable customer service provided by Charme from Michael Trio (JEM). It was an ease to customise the diamond ring exactly the way I wanted it to be for my fiancée and the price is also reasonable. The quality is recommendable and overall it was a really pleasant experience at Michael Trio.

  130. Avatar photo
    Wyang Tai

    Great service, they patiently introduce to us how to differentiate the grade of diamond. Great after sale service as well

  131. Avatar photo
    Pink Heart

    I love this beautiful pink cutie and appreciate Jane’s wonderful service! Thanks for everything

  132. Avatar photo
    Benny Lim

    Nice place to get a engagement ring, superb service and craftsmanship. The ring and diamond can be catered to suit any budget.

  133. Avatar photo
    bernard axdkn

    Staff is very friendly, and helps the customer to understand all aspects of the diamond and will spend the time to help customer to find the right diamond and the right setting under the right diamond.

    Charme has been very helpful in helping me find the right diamond and to provide updates and follow-up on the delivery of my ring under a tight schedule in time for my proposal.

    Thanks Charme!

  134. Avatar photo

    Great purchasing experience at Michael Trio JEM. Thank you Max for the overall sales service! We are pleased to have purchased a desired diamond ring, loving it and ready to show it off in our PWS :-)!

  135. Avatar photo
    Ng Jing Kai

    Jane is very patience in guiding my purchased and explain very clearly. Every visit was welcome warmly. Had the best experience with Michael Trio! Thank you Jane!

  136. Avatar photo
    Shavian Chu

    Great Value of Ring…Great Customer Service. Worthwhile..

  137. Avatar photo
    Weixuan Teo

    I would like to compliment Ms Jane from Michael Trio JEM, for an excellent customer service! Made my first appointment at JEM, Ms Jane went through with me all the diamond queries and my first appointment was great! Feels comfortable and she even went through all the hassle to find the best Diamond which suit my preference! Thumbs up! Collected my ring on 17/2 and I was very happy with the product! I’ll definitely return to Michael Trio for my wedding band. Highly Recommended!

  138. Avatar photo

    Thank you Rain for the exceptional professionalism in guiding me during my purchase of the engagement ring. The excellent communication and advices given by her allays my worries of not being able to choose the ideal ring. Nonetheless, I am very happy with my purchase. Good job Rain!!

  139. Avatar photo
    Velin Poh

    Bought a pair of diamond earrings. Served by Jane and Charme who are both very patient and attentive to my needs. They are also very detailed in explaining the various kinds and shapes of diamonds. Extremely impressed by staff customer service. Excellent job! I am already thinking of going back for my next purchase! …

  140. Avatar photo
    Billy Sim

    When down to understand more about Rings. Was assisted bt staff “Charme”
    She was very patient in helping me understand more about the different types of diamond and i am very greatful for that.
    She help me understand diamonds and rings and recommended me on the selections offered.

    I am very happy to say that Micheal Trio is doing great to help customer understand Ring especially for Men like myself which have 0 knowledge .

  141. Avatar photo
    darren wong

    Jane from JEM outlet approached us during our first visit and has been very helpful and very professional. The whole buying experience was so smooth, every step was updated timely to me. My fiancée love the ring so much!

  142. Avatar photo
    Glen Ho

    Patient and attentive staffs, and very informative too

  143. Avatar photo
    Lywin Ng

    Great service by Jane and their teams in Jem outlet. I really love the engagement ring ^^

  144. Avatar photo
    Shao Ying Lam

    Really pleased with my purchase and special thanks to Charme for making the entire ring purchase experience so pleasant!

  145. Avatar photo
    Yuri Pua

    Happy with my new bands, simple and classic

  146. Avatar photo
    Emelia Klarissa

    My partner and I had been looking for wedding rings for a long time and finally found Michael Trio! Went to Jem and was served by Max.

    Why Michael Trio?
    1. They offer couple rings (rings that look almost identical, but customised to our finger)
    2. wider rings (“taller” rings)
    3. custom made (meaning the ring is made to our ring size, not what is on the shelves)
    4. Fast turnover time, we were told to wait for 2+ months but received within 1 month!
    5. Very personalised service
    6. No hard selling, we visited Michael before to look for diamond ring. Though we didn’t buy from Michael Trio in the end, Max still serve us exceptionally well when we were looking for wedding rings~

    Thanks Max and Michael Trio team!

  147. Avatar photo
    Azlan Ithnin (azeanic)

    We came with zero knowledge about stones and were pleasantly surprised at how accommodative Jane was in her explanations and recommendations that led to our finalized choice of ring specs. Really happy with our purchase, will definitely recommend to others.

  148. Avatar photo
    Lilian Li

    Really thankful to Jane who was really patient in giving us a lesson about diamonds, guiding us in our selection and helping to narrow down our choices quickly and accurately! Couldn’t have done it so smoothly without her help!! Thank you for the great service!

  149. Avatar photo
    Han Xuan Yan

    Very pleased with Max service, managed to collet my customised ring within 5 weeks. Design is very similar to what i wanted. Highly recommended

  150. Avatar photo
    vichelle xhui

    Love the Brand Ambassador as she make us feel warm and yet the best elegant dainty ring from Michael Trio

  151. Avatar photo
    Shubhi Singh

    Charme was very helpful and provided great guidance for the purchase.. happy with the beautiful stone and customer service.

  152. Avatar photo
    Chloe Ong.

    Me and my fiancé bought our wedding bands from our consultant, Jane. She is very knowledgeable and provided us with many great recommendations. The workmanship is flawless too! Highly recommend

  153. Avatar photo
    Zi Liang Ng (Zi Liang)

    Sales assistant Charme was very helpful in selection and understanding of the diamond! Will come back in the future to buy other accessories! …

  154. Avatar photo
    Jessica Teo

    Shout out to Jane who has been extremely patient and helpfully throughout the selection of our dream wedding rings. Thank you so much for the amazing services!

  155. Avatar photo
    Matthew Matthew

    Best place to buy amazing diamonds in singapore. You will surely come back for more …

  156. Avatar photo

    Bought my wedding band from JEM outlet and got the ring recently but the male ring is too small upon trying on which I felt disappointed about it. However, the staffs are very friendly to help with the checking and in the end I decided to wait till nearer to my ROM date and see if the ring can fit.

  157. Avatar photo
    BJ T

    Wonderful ring and wonderful service by Charme from JEM. Good experience!

  158. Avatar photo
    Jonathan Chua

    Great workmanship. Customer service was good too. Very pleasant experience.

  159. Avatar photo
    ZJ NG

    Once again thanks to the sales assistant for helping us to choose our wedding ring. Good price good diamond.

  160. Avatar photo
    Sheedy Sies

    Wonderful service by the staff (Charme). She took the time to explain the various qualities to look out for in a diamond and was never pushy about which choices we should make. The ring we made turned out beautifully and was ready for collection much earlier than expected.

  161. Avatar photo
    Isaac Chung

    Charme’s service was impeccable. She was patient in explaining the details of the diamond and setting. Moreover, because of my busy schedule, she was willing to accommodate my time and was pleasant throughout the whole process. Would highly recommend to others.

  162. Avatar photo

    Just had my Gem purchased over at Michael Trio , Beautiful piece , fair price and Good service overall.

  163. Avatar photo
    Jeff Wong

    Charme is very patient and help me a lot on selecting the diamond plus casing. It arrives just nice before my proposal. My gf loves it very much.

  164. Avatar photo
    Joel Ng

    Jane was very patient and knowledgeable. The whole process was very smooth and comfortable!

  165. Avatar photo

    Good service. Staff are really patient However, I found myself running around different outlets as not all their products will be available in each place. Alternatively, you can also request to have it transported to the outlet most convenient for you.

  166. Avatar photo
    Jamie Tan

    Visited the Jem outlet and was attended by Charme. She is experienced, friendly, patience and helpful throughout the entire process. Knowledgable and provided great explanations on the types of wedding bands we are looking at. Highly recommended! 🙂

  167. Avatar photo
    Ah Fah Song

    Bought a bracelet from here as an anniversary gift for my SO, she absolutely love it.

  168. Avatar photo
    chee chang chow

    Great customer service, well done Max and Jean! Will definitely come back for my second purchase!

  169. Avatar photo
    Dennis Yeo

    Roy serviced me at Michael Trio JEM and I really liked his service. Very straight to the point and humble about his sales knowledge. Roy also easy to communicate and I felt comfortable about my purchase under Roy’s care.

  170. Avatar photo
    furi pineapple

    Fell in love with the rings from Michael Trio. Chose the heart shaped setting. The way the ring sits on the finger is so classy and delicate! Thank you Charme and Jane for their assistance. Really two of the most patient and knowledgeable staff around.

  171. Avatar photo
    Royston L

    Great experience and service by Jane! Strongly recommend!

  172. Avatar photo
    Tan Teck Wei Victor

    Great services by Jane who is one the staff member! Me and my girlfriend were clueless on the type of diamond to go for and she walked us through describing every details of the diamond and the ring setting with dedication. Definitely will recommend to our friends for this good services rendered.

  173. Avatar photo
    Mahesh Hariharan

    About a month back, I bought a ring from their store in JEM. Well informed staff and really good customer service. Highly recommend for future purchases.

  174. Avatar photo
    Bosco Khoo

    Managed to source a natural diamond with D color grade, internally flawless clarity with excellent cut grade, and paired it with a rose gold ring design, flanked by 18k diamonds on each side of the ring. Being 1st timer, Max was patient with my queries and requests, and the ring managed to arrive in time for my proposal. Many thanks for the tips, buying experience and sourcing such a rare diamond!

  175. Avatar photo
    myomin swe

    We purchased wedding bangs at Micheal Trio Jem. Sales person “Max”was very patient to explain about diamond rings. The quality of diamond ring is very good and stylish. We can customise engraving. Michael Trio is the best shop.

  176. Avatar photo
    Nusrat Jahan

    Excellent customer service by Suling and beautiful jewellery collection!

  177. Avatar photo
    Nature Lover

    Bought the key pendant at Jem outlet . Sales Jane Cheng provided with good knowledge and service .

  178. Avatar photo
    Ryan l

    Great experience at Michael Trio! Staff was helpful & friendly. Received timely updates during the circuit breaker period and had quick answers to queries. Wedding bands had unique designs and was customizable. Would definitely recommend!

  179. Avatar photo
    Jean C

    Love the rings we purchased from Michael Trio! Charme from JEM’s outlet was very patient and helpful throughout our purchase. She updated us promptly about our rings and was very clear and detailed in her explanations regarding our purchase. Great service from her!

  180. Avatar photo
    Reena Raihana

    Love love love the service at Michael Trio! Never felt pressured to purchase and choosing our dream rings was such a smooth process and honestly felt there were bells ringing in the background hahahhahaha. Thank you so so much to Jane and Charme! Such sweethearts ️️️️️

  181. Avatar photo
    Jeff Ngooi

    it was a smooth experience from choosing our first ring to purchasing it. the staffs were very friendly and non-pushy and they took their time to help us select the ring.

  182. Avatar photo
    Zhannan Li

    We went to a few stores in Singapore, consider Michael trio has one of the most competitive price, stuff are very welcome and approachable. Overall a very good experience.

  183. Avatar photo
    Bernadette Pangindian

    I have purchased the Olive Bracelet online. I had some questions about it since I cannot personally go down to their shop to view the item, the livechat has been very useful. In the end, Charme assisted me in purchasing the item. She was very professional, answered all my questions patiently and assisted me in every way she can. The item itself is lovely and elegant. I am very happy with my purchase!

  184. Avatar photo
    xq liu

    Nice design and professional SA. Order arrived on time, and the diamond is more beautiful than imagine

  185. Avatar photo
    Yeong Chyuan Chung

    Bought an engagement ring at JEM outlet and was served by Max. Took just about 2 months (Oct-Dec 2022) from time of ordering to collection with timely updates in between. Diamond was shipped first and customised setting later. Got a beautiful ring in the end.

  186. Avatar photo
    Sean Shieh

    I purchased my diamond ring from Michael Trio and it was a great experience on their service previously so My fiancé and I went back to purchase a pair of wedding bands again. We had a very pleasant, good service and a smooth purchase from Jane again. Thank You Michael Trio.

  187. Avatar photo
    Justin Lai

    Remarkable diamond ring and wedding bands shopping experience with MT Jem. Charme was professional in assisting me and my wife choosing the right rings and diamond. Definitely highly recommended.

  188. Avatar photo
    clifford chua

    Wonderful service experience. Step by step learning process into selecting an engagement ring. I gained product knowledge which can hao lian more.

  189. Avatar photo
    Ling Huan Pek

    Great customer service by Wayne and Kay. They will try to respond to their emails whenever they can despite me making a last minute appointment on that day itself. They are patient and dedicated. Thumbs up for overall experience.

  190. Avatar photo
    Jing Ting Lek

    Really grateful to Jane who was very sincere and professional. She guided and taught us patiently about diamonds, and assisted to choosing the perfect ring for us. Please do look for her if you are heading there!

  191. Avatar photo
    Serena Soh

    We bought our engagement ring and wedding bands from Michael Trio. The design was customized to my liking and the services provided by Charme was the best! She was so friendly and knowledgeable about diamonds and she made our whole ring buying experience a very pleasant and enjoyable one. When I returned to the store to wash my ring, she made sure to check that it was really clean and took time to wash it for me thoroughly. I am very impressed with her professionalism and customer service. Highly recommended!

  192. Avatar photo
    Wayne Toh

    Great service with knowledgeable staff.. strongly recommended if looking for wedding bands or engagement rings

  193. Avatar photo
    Khoo Nicholas

    Firstly, big shout out to Jane from Michael Trio Jem branch. Exceptional service, personable, patient and not pushy at all.

    Michael Trio was the first and only boutique that we had visited and we ended up making both our wedding bands and engagement ring there. A huge part of our decision making was due to Jane. She was very patient in explaining to us the various grades of gemstones, customizable options and most importantly, made great recommendations tailored for our budget.

    To all future couples, I highly recommend engaging Jane’s services if you wish to drop by the Jem branch. Thank you Michael Trio and Jane for making our ring hunting journey a pleasant one!

  194. Avatar photo
    Kevin V

    Bought what I would personally describe as the perfect ring for my girl. The service here is amazing. For those who have been shopping around for a ring, you know how pushy some of them can be. Not here though. I was allowed to make my own choices, and not once did I feel like I was being rushed. Max, from the Jem branch was a real bro. Thanks for making a difficult decision a little bit easier.

  195. Avatar photo
    Wai Yan Phyo

    I went to the one at JEM last month. I was looking for a ring to propose my girlfriend. Charme was very patient and very helpful. The designs are elegant and overall, it was a very nice experience. I would recommend my friends or anyone who is looking for engagement rings or proposal ring.

  196. Avatar photo
    Wendy Ang

    We have been looking around for our wedding bands but we managed to find a design to both our likings here.. Simple yet classic. The staff at Jem are also quite helpful and patience.. …

  197. Avatar photo
    Wayne Chung

    After purchasing the proposal ring, we decided to get our wedding bands too as we were deeply impressed with the professional advice and warm service of Charme. Our decision has been proven correct once again, as Charme has been dedicated in delivering exemplary customer service, offering her advice to us and answer some of the burning queries that we had! Kudos to her!

  198. Avatar photo
    Desmond Low

    Excellent quality and service.
    Purchased engagement ring and wedding bands from Michael Trio.
    Exceptional service by Charme throughout the journey.

    Give them a visit today!

  199. Avatar photo
    Guishuen Phoon

    Customer service was great and experience was excellent. Will recommend!

  200. Avatar photo
    Lance Kang

    Best shop to visit with their designs and also good service from their salesperson.

  201. Avatar photo
    Robin Tan

    Went down to purchase my wife propose and wedding band , all I can say is it’s beautiful and money well spent . Thank you charms for your services definitely will recommended u guys to purchase here , price good and also the team is very helpful

  202. Avatar photo

    Bought a ring for my mum. Charme was very patient and helpful throughout the process.

  203. Avatar photo
    T T

    Bought a pair of wedding rings from Jem outlet. Jane was professional in helping us choose the rings. She gave us prompt updates to collection of rings as well. Great service experienced

  204. Avatar photo
    Robin Chandra

    I bought the ring online with the help of the salesperson Charme. She’s helpful to provide advice on the diamond that meets my needs. The wide selection of diamonds and the ring selection are amazing. Price wise is also competitive. The only drawback is that the shipping will take some time, so if you are not in a rush, this store is definitely a good place to consider.

  205. Avatar photo
    Darren Arellano

    Been browsing a lot of jewelry stores but when I saw this Twist-Shank Halo Hearted Diamond Engagement Ring I already knew it will be perfect for my partner. As this gives a unique and fresh flavor. I would also like to commend Charme from Jem branch for finishing the product even during the Phase 1 and Phase 2.

  206. Avatar photo
    Melvin Ang

    Great and friendly staff. Provided guidance on choosing the ring that suits my needs. Will recommend.

  207. Avatar photo

    Thanks to Jane, I got my first diamond ring and she totally understand my needs and her service is excellent. Clear introduction of the product and price, super patient to look for the best diamond for me (she spent almost 2hrs and no hard selling at all). I got a pleasant shopping experience with Michael Trio.

  208. Avatar photo

    Extremely pleasant with the shopping experience! My first purchase and it was a good one!

    Was attended to by Max and Su Ling during my visits there, and they were extremely patient and informative with their explanations. They also gave me excellent estimates to the timeline of my order and assisted to show me that everything is in order!

  209. Avatar photo
    Yan Siu Chin

    Good customer service with detailed explanation of 4C’s diamond guidelines for first-time buyer

  210. Avatar photo

    The sales consultants were incredibly helpful and attentive. It made my visits and purchase satisfying!… thank you

  211. Avatar photo
    Stefanie Lim

    Thanks to Jane @ WG. With her expertise and patient, we chose a perfect engagement ring. Will come back for wedding band.

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