“Good place to look for bargain especially during festive season . Great range of merchandise as well .” or “Well blended variety of shops. Important: nice clean washrooms on floors 1 and above. Basement washrooms .. need to climb up/down a few steps.” It is one of the few customer evaluation comments about Metro Paragon. Let’s read more of this article on Thecityvisitor.com to find out if Metro Paragon is quality.
Table of Contents
Introduction about Metro Paragon
Here are some fundamental details regarding Metro Paragon. In terms of Department store, it is generally believed that Metro Paragonis one of the best places to choose and trust. It is placed at 290 Orchard Rd, #02-28 Paragon, Singapore. Whether you are looking for a place or a service related to Department store, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.
Background Info
- Phone: 68353322 (+65 68353322)
- Website: https://metro.com.sg/
- Address: 290 Orchard Rd, #02-28 Paragon, Singapore
Detailed information of Metro Paragon
Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.
In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.
Operating hours
The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.
Here are the operating hours of Metro Paragon.
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 10 AM to 9:30 PM.
Distance
Please check the information below to find out the distance and travel time from the center of Singapore to your destination.
Distance | Taxi | Bus | Metro |
---|---|---|---|
3.86 km | 4 minute | 5 minute | 3 minute |
How to contact Metro Paragon?
If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Metro Paragon via:
Phone number
You can reach Metro Paragon at 68353322(+65 68353322). Use the hotline to contact them right away for the quickest help and resolution to your problems.
Website
You can contact Metro Paragon via https://metro.com.sg/. It will react rapidly and assist you with your concerns.
Address
You can directly come to 290 Orchard Rd, #02-28 Paragon, Singapore if you have any questions or want to try to experience its services.
Metro Paragon reviews
Metro Paragon is among the best destinations of Department store in Singapore, and it merits your consideration.
Is Metro Paragon good?
To determine whether Metro Paragon is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:
“Good place to look for bargain especially during festive season . Great range of merchandise as well .”
“Top notch customer service from Clinique counter manager (sherlyn). She is patient, friendly and knowledgeable. She literally knows what I need. Have a great shopping experience. Thank you! …”
“Well blended variety of shops. Important: nice clean washrooms on floors 1 and above. Basement washrooms .. need to climb up/down a few steps.”
“Love the work dresses there. Reasonably priced too. During festive season, they also sell alot of festive items. Very reaonably priced too.”
“Always come here for our Christmas deco buys and Christmas Trees as well. Their nativity sets are super gorgeous and look out for their sale too.”
“Great shopping mall, it has something for everyone with varied prices.”
“its has everything a busy full-time working mother needs. i am happy to be able to get all my and little ones items here. great foods in this building too.”
“Enjoyed my 20% discount during members birthday month. My boy absolutely loved building Lego n we enjoyed more me-time as a result …”
It has won many reviews from customers on the website, including 293 feedbacks with an overall score of 4.3 out of five-star ratings. Out of those, 85% are positive reviews.
Thecityvisitor.com has provided all the essential information about Metro Paragon, including address, operating hours, phone number, and feedback from customers.
If you feel services provided by Metro Paragon are not good quality, what should you do?
If you have had an unsatisfactory experience in Metro Paragon, you can leave a comment below and share your experience.
Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.
I usually dont go to Paragon unless needed.Very expensive parking fee.I went there at least once a week to do delivery to Metro.My advice,dont go there during lunch or peak hrs, Can be very frustrating when u want to exit off from the building.
My shoe broke while going towards Infiniti Jewels so I entered into Metro Paragon.
Erika quickly helped me to get matching which matched my dress so I picked up Evervest heels at $103 and left Metro Paragon.
Erika understood the urgency and put in efforts to provide the customer service which Metro is known for.
Many years back I worked at Metro Marina, Jalle was in our team and I reported to Manager Emy Song. I share a connection with Metro since then and I was happy to get good customer service.
Well done Metro Paragon team!!!
They always have very good deals.
Expensive parking.
One of the last grand dame of shopping malls. A must go especially during festive seasons. Lots of promotions and discounts not to be missed. Always a worthy walk-in for a look if you are in Orchard. Enjoy!
Still my fav place to shop
Nice place to shop around.
Back at Paragon, Sushi Tei to enjoy the salad.
Both Men’s and Ladies’ department always has something for the family. Always shop during the Christmas period if buying cards in bulk.
Nice place to shop
Luv to shop , courteous staff
Still has that Metro vibe.
Not much crowd due to weekdays.
Metro in Paragon has many brands of good leather shoes, such as Barani, Caratti and many others.
Great place to shop
A once upon a time nostalgic store that serves the well to do in Singapore. Like Robinsons, it needs the locals to continue supporting this store to hold its brand for future generation. It still holds great stuff as popular with rich Indonesians who enjoy shopping here. Pay the place a visit n you be surprise what you can find to buy,
service was good and cashier was polite.. nice place to shop at.. especially when there’s sale!
Honestly …. I love metro for its vast variety
Ordinary department store inside paragon!
Department store with quite a big range of products including Women’s, men’s and kids wear plus other items like luggage. Found prices to be ok but on the high side. Staff are very helpful and friendly.
Selection of toys have gone bad to worst. Inside the store on level 4 with the focus from Lego. Other toys are now outside but the variety has dropped. No point toy hunting there anymore even with 20% or 30% discount on blue tags, nothing to buy at all.
Nice place for shopping inside paragon mall at orchard road. Reasonable in price.
Almost everything you looking for branded goods, all can be found here.
From Gucci, LV to Armani, Nike stores etc.
They also have departmental stores like Metro etc.
Classy restaurants are here as well.
A good place to punch card or facebook or Instagramable.
Great service great discount
Easy to get what you want with good offers. Deals are cheaper here compared with Takashimaya but maybe lesser choices .
Design, Quality and Service.
Great shopping during Christmas
Staff were polite and friendly and they remembered me they even ask me why for so long i didn’t come and buy stuff yesterday i bought my brief by EA on offer .
Lovely place! Always liked coming here
Old style department store to fulfill most shopping needs
Shg ctr with many departmental stores
Good shopping. Still 20% off.
Metro is quite quiet. Business not doing that well
Not the friendliest cashier.
Nice mall but expensive
Excellent household department where you can find almost anything for your cooking passion!
Reasonably priced items
One of the best metro branch.
Been awhile didn’t visit the outlet but think renovated recently, quite organise though and better
We visited Metro Paragon after Lunch at Imperial Treasure- but didn’t make any purchases
Got all the goods like normal department stores. Staff are friendly & approachable.
Not alot of new dresses for new yr.
Nice shopping environment. Many promotion now
Good range of moderately priced goods, clothes and luggage choices
Metro has all the things I needed and the sales staff are friendly.
Nice n staff r helpful n courteous
Good variety of products
Metro always give me a nostalgic feeling. Support Metro!
Good department store
decent ig
Like the house hold department
Excellent
No staff in sight on level 3. Had to look hard for one.
Rodzali has been a great help at Metro Paragon!!! Very helpful, friendly and takes initiative.
Good mall to visit.. not much crowd. Didn’t manage to recce the whole building..
Not crowded
Good selection of formal wears.
Sip
Support before our old iconic store is gone!!
We parked at 22 Bideford Rd (AlFalah Mosque). At level 3 there is a link bridge from the carpark to Paragon & Metro is right there. Love the kitchen & household section and always manage to get my stuffs there. The size is convenient if you just want to get your things and go. Staff are polite and nice too.
Good to go and get some dresses, mostly women clothing and shoes are available, men’s are very less , overall cheap and best, some Brand’s clothing are expansive, women tops are worth to buy them. Enjoy shopping with metro …
Trusted since whenever
around orchard cool and chic place some great stuff over
This is one of our favourite stores in the Paragon mall. It has maintained its quality in spite of the pandemic restrictions.
Good location, convenient to shop at Orchard. I hope to see more fashionable clothings for working ladies, trendy yet chic to attract younger group of people.
Great shopping experiences good customer service
Had a good shopping experience and was personally attended to as if I was a premium customer. I like that the staff are mature. Kudos, Metro on reversing the ageist trend.
Metro @ Paragon
1 of the lsrger anchored tenant.
Last update Sep2018
Good . Convenient . If u are looking party clothes they are available
There are other boutiques to shop around eg. Longchamp, Burberry, Mark’s n Spencer , ALDO Nd many more.
I only go there for shopping if there is discount sales.
Average with bad WiFi.
Department store with quite a big range of products including Women’s, men’s and kids wear plus other items like luggage. Found prices to be ok but on the high side. Staff are very helpful and friendly.
Always remember back in the years. Shopping at Metro.
Another shopping experience with great display.
Not bad. The only shop left at the downtown.
The place where I stock up my skin care and my honey!!
You can find your good breakfast there
Great variety of clothing and ladies shoes
A member. Love all the promo. Weekly promo. Valueable. Recommended!
So so but not even a single sales staff.. I have wonder around the store to get the stocls
Great place to buy Kitchenware.
Love the ambience..️ …
Don’t get me wrong, I support brick and mortar department stores. It’s just this particular salesperson from the costume jewellery section said some insinuating comments that left a bad taste in my mouth. She jokingly implied that we were going to steal the right gs that we were trying on. We look young but it is not right to say things like that and because we are gracious, we do not even want to retaliate. I will still go there but it will not be my first choice for departmental store shopping.
Excellent shopping experience
A department store has housed merchandises and many household items that people wants. Sure to find somethings one like.
Lots of kitchen stuff
This is a great place to shop if you don’t want to take the time to go around to lots of the name brand shops on Orchard Road. Metro has many of the brands right there for you to shop for. It is conveniently located in The CentrePoint shopping mall.
During my visit, i enjoy the variety of choices. A good place for shopping a nice presente for a women or man.
Alot thing to buy except man collection.
shop with lesser crowd
Love the work dresses there. Reasonably priced too. During festive season, they also sell alot of festive items. Very reaonably priced too.
…
Standard departmental store
ALL is needed a Lot$$$$$.
Quiet at this hour compared to years before. However, the atmosphere is still as vibrant as always.
Like their deals and choices of merchandise are good too.
Good place to buy expensive perfumes, luggage etc. Watch out for salespeople trying to sell stuff that may not be optimal for you. Don’t hesitate to ask for help. If you ask for help, you will be helped promptly, otherwise you’ll be left waiting indefinitely.
Helpful and friendly staffs. A large variety of shop where you can choose according to your liking and have great deals. …
Expensive. No big sizes
Very good department store that carries a lot of brands that I like.
I bought few bottles of Manuka honey at low cost.
Selwcted 20% discount
Retail Therapy Completed. …
Old school departmental store …
Was so happy to be able to find CNY flowers in Metro Paragon today. Veey nice artificial flowers.. got golden color leaves n flowers as well
Nice shopping mall
It is a good store.
Can get many stuff from here
Big store across 4 levels in Paragon mall. It has a good collection of clothing and kitchenware – we were out looking for kitchen stuff on the day I visited here. The mall has a nice selection of dining outlets in the basement including Din Tai Fung and even a Starbucks outlet!
Good place to shop but alas due to covid 19, it is very quiet. Bought 2 pillows from metro. Service was good. …
A good shop for all sorts of items.
Able to get the size of sandals and shoes
Too small. Like a shop in small town. Lost faith in this shop. Use to be a great place to shop. Now it’s a mess.
Friendly staff and wide variety of items for a good departmental store should be.
They sell a lot of useful household and fashion items with good designs. From time to time they will sell with discounts. From women shoes to men office clothes to kids stuff. The decor is slightly old compared to other Dept in Orchard, like Robinson.
Would to thank a Big thank u to Ms Joey Song ( cashier)who had been a great help to get the item I wanted. She had been so helpful indeed n very pleasant Stagg indeed..Thank u Ms Joey u really make my day …
Good
High end mall ,only go if your pocket can take it
Wonderful place.
Quite up class, lots of variety
Great sale..
Ok car park expensive
Decent as a departmental store. Some of the items not very well displayed and information aren’t clear with staff not present too.
Today’s paragon Metro seems to be missing, and some brands have not been sold. I am willing to go to center point metro more options
Not too crowded. 20% off. Usually buy shoes there. Got out of orchard paragon by 12.30oon. Good buy.
Over-crowded, some products don’t have promoters so you might have trouble with shopping experience. Overall deals are just meh, the real good deals were advertised but finished too quickly e.g. free iphone 11 for $5K spending, which makes you feel stupid if you still spend that 5K and you lost a free iphone deal. I won’t visit unless I got stuffs to grab.
Staff polite
Enjoyed walking around but limited choices for toys.
Good for shopping
Ur usual shopping go to. One of the last few retail outlets that has everything u need under one roof.
good to shop
Metro has scaled down it’s size since covid impacted. The usual department store goods and the men’s section has been shrunk somewhat.
Nice place to shop with friendly staff from Kose.
Nice places to shop
This is my favourite shopping place and they have alot of items which you need you can find it eg.famous brand of cosmatic clothings shoes etc. Sometime there is sale you can buy cheap and nice things.
Good to know that one of our national shopping icons is still in business. Some good sales, most of the other items are regular price.
The last of the traditional Department stores, now that Robinsons has closed down. Quite a good selection of clothes, perfume, cosmetics, shoes, etc. A bit low on teenager/youth clothing. Great location and friendly staff.
It is awesome
I always like the shopping experience at Metro
Great variety of choices at an affordable price
Good place for chat, chill & shop. Many choices. Prices varies. Nice food & snacks. Central location
Excellent
Is ok to go shopping
Good customer service
Was served by a very helpful and courteous staff member at fitflop shoes counter
Nice place for shopping.
Heavenly Shopping Paradise! …
Excellent shopping here at Metro Department Store. Some great deals and specials with plenty of helpful friendly staff to assist. Remember tourists you can get your sales tax refunded if spending over $100 in one shop. You will need your passport with you and they will do the rest. It is easy to do on departure at terminal 3.
Top notch customer service from Clinique counter manager (sherlyn). She is patient, friendly and knowledgeable. She literally knows what I need. Have a great shopping experience. Thank you! …
Lovely departmental store. Have wide variety of clothes however sales are very limited and around great Singapore sale time only….
Superb place to do shopping. Haven for shopping addicts
Has a lot of discounts to offer to shoppers n can get wat u want?! …
Constantly upgrading, restructure the layout to serve better, friendly staff.
Paragon is too small for metro.
Good sales…..worth a visit
A great shopping paradise
price of household items reasonable.
Nice shopping experience. It was a pleasant surprise
I’ve never been here prior but it was a great experience as the store is less cramped than the one at causeway point.
I want to commend a sales staff at Glenhill counter at Metro @ Paragon , Orchard.
Yesterday my friend and l were shopping at Metro and we were well served by a sales staff , Ms Poh Li at the Glenhill apparel section.
She is courteous and patient and rendered good customer service to us , giving us good practical advices and recommendations on what we suit us best. I was very impressed by her product knowledge and her passion in her service.
Upon her good advice, l bought a dress of correct size which fitted my adult daughter so well. Please convey my appreciation to Ms Poh Li for giving us a pleasant shopping experience at Metro Paragon.
Not like the past crowded place anymore.
Nice to shop around
Nice in CNY stuffs, every year is different look
Many branded shop there.
Fsg112935a excellent service and delivery on time
Still able to find my discount item here
Very good shopping experience within Paragon shopping center
Clean and organised departmental stores …
Grown sterile over the years. Cold and unwelcoming feel. Used to be one of my favourite shopping haunts when growing up, but is no longer.
Always come here for our Christmas deco buys and Christmas Trees as well. Their nativity sets are super gorgeous and look out for their sale too.
Good shops
Almost everything available in one place on good price.
Many choices of selection
Selection was quite bland.
All very convenient
Friendly service and easily get items we want.
Not so crowded and great place to shop
Good service & the best shoping moll
Good for general merchandise.
Peaceful, elegant and approachable sales stuff in every shops
A good shopping spot, with a wide variety of shops and restaurants.
Paragon shopping malls always offer a great experience and selection of shops.
Decent place to shop
Huge shopping with good environment
Department store worth to see
Gud store with a lot to offer.
If discounts and offers were more it would have been …
Nayumi Leman, the Channel beauty advisor was knowledgable, friendly and professional in her service. She has a bubbly personality.
Metro is Singapore’s local department store. This one at Paragon is the biggest and is one of only two left. Plenty of promotions and sale during the festive holidays, even for branded products. Recommended to check out the prices here before making your purchases elsewhere. Also carries many in house brands. Worth making a trip there.
One the pioneer local department stores still operating physical store. Well reputable for its value for money products. This outlet may be one of the last few physical Metro stores around today )
One of the 3 big dames of Singapore Departmental stores….the other 2 are Robinson and Tangs…
Very glad to see Metro still busy and has not lost any of its charms in shopping experience…
Good place for sales
Can have some options for vegetarian food
Purchased candles from the Metro Christmas Magic Pop-up store. The staff was extremely helpful and friendly. Free wrapping services too!
Covering all household especially kitchen items
Lots of varieties, both for the budget and luxury. Some promotions are great.
I have a great shopping experience at Metro Paragon. Metro staff (kwai Sim) at customer service help my friend and I joined member, she provided a excellent service. I’ll definitely come back again. I give two thumb up!
Friendlly staff.
maybe unfair to give the entire store this rating but I’m a man and the men’s section is horrible. very small section of giant multi level store. mostly unappealing clothes I don’t see anyone wearing. my wife does go buy cosmetics there sometimes.
Used to b where I go in always there is something
Nice shopping mall especially basement is full of eateries
Have more restaurants you can choose
One of my favourite malls in Singapore. Go during the 11.11 or Black Friday, Cyber Monday period for good deals. For foreign visitors, the mall is 5 mins across Somerset station or Orchard station (opposite Takashimaya)
Value for money merchandise
Expensive classy upper class
Good location and offer variety of items. Set back is pricing is too high. Need some adjustments.
Shopping time… …
The Best Outlet! Excellent and outstanding customer service with good product knowledge. Professional, Excellent customer service provided by Ms. Pauline and Ms. Irene from the backpack department taking priority and understanding customers very well. Professional cashier Ms. Salamah. Excellent place to do shopping.
Nice mall
It hosts Best world brands from fashion to FB. Excellent!
Very cozy.
Unique place to shop also alot of good food
Cny shopping
Good selection of merchandise available in this outlet with many floor to shop around.
I was there for X’mas shopping. A lot of variety of gifts to choose from. Glad that i am there..
The Store is well stocked and displayed. I was impressed by their service and patient staff. The Cashier at the Men’s Floor was jovial and very courteous on Sunday (19 Jul) afternoon. Great place to be indeed!
I went to this department store to check out some items and their prices. A variety of brands are available. I went on a weekday evening after office hours, it was not crowded. I enjoyed looking around at their sale items. Very convenient to explore around.
Quite expensive department store
Love the smell in this mall
Good selection of products, slightly marred by a disinterested staff behind the counter. The salesperson in the floor was fairly helpful though.
Big store across 4 levels in Paragon mall. It has a good collection of clothing and kitchenware – we were out looking for kitchen stuff on the day I visited here. The mall has a nice selection of dining outlets in the basement including Din Tai Fung and even a Starbucks outlet!
Good service.
Beautiful decorations for Xmas.
A great place for shopping, friendly and helpful staff.
My favorite mall in Singapore : compact & strategis
Good mall to shop a wide variety of things
Great shopping mall, it has something for everyone with varied prices.
Black friday sales are still on, surprise to see good crowds despite on monday. Nobody leaves empty handed …
Oh Best of Best All Brand u looking for All your Wanted Shop all days …
Still lively and colourful here. Lots of expressive characters here shows what a young developing city Bangkok still is… Great place to shop and people watch…
Went for medical procedure.. Same luxurious atmosphere.
A big departmental store where you can almost get anything here
Enjoyed my 20% discount during members birthday month. My boy absolutely loved building Lego n we enjoyed more me-time as a result …
Variety of brands here…
If you like shopping at departmental stores, this is a good one to go to.
I went to buy footwear! Shoes are placed with right distances, sign boards catching your attention without staff help! There is a discount going on branded footwear many below 100/ Some sandals like 70/
Some of the deals here during the holiday season are a lot better than what you can find online. Ended up buying 2 balmain quilt cover sets. One less star cos u could have implemented better payment options instead of getting your customers to queue. Learn from your competitors, else u will suffer the same fate as Robinsons.
Most staffs still in the LNY moods
Auntie and uncle place. Can get gd buys if big sale.
good place
My favourite place to shop..
One of the best metro outlet of all.
Wide variety of clothes – casual and working. Shoes, cosmetics, fragrances, toys, household items.
Good balance of products.
Clothes design fashionable and price are reasonable
Best place to buy bedsheets!! We tried so many department stores and boutiques. Still one of the best for a large variety! Also spend 180 get 30 dollars discount, not sure if that is still valid upon your visit! Plus additional brand discounts up to 40%! Really worth it!!
Good price for lego sale
Is very less people at here
Didn’t find the option we were looking for, but wide variety available
we went for specs.the salesman was fantastic n helpful.we are very satisfied with the service.
Despite the closure of Metro Centrepoint & today been a holiday, the department stall remains relatively quiet, sad state of the retail sector.
A good place to do shopping
Love the link Bridge from across. Easier to park across and walk over. Busy place despite Covid-19
Came to get an Estée Lauder Foundation sponge. Even though the lady was attending to someone else, she could also attend to my needs. Pleasant service generally.
Nice.
Standard Singapore mall, they are all the same, all with the same shops so unless you see the signs you may mistake yourself for being at a different mall in this city state.
Still like shopping at Metro. Many good selection of items
Lots of variety and prices are very reasonable compare to others.
Good shopping of local and moderately upmarket products
Small and got limited options. But the place has a great vibe and feel.
Had a pleasant experience with one of the accommodating cashier at gents section
Very friendly and helpful interaction with Metro. Reason why they are still relevant after so many decades!
Great shopping and discount during their Anniversary or 20% store wide promotion!
…
You can find almost everything you need!
Nice shopping experience..helpful staff
visited metro few days ago with my grandmother. The staff had explained answered all the questions that were being raised by my grandmother. I got to say that the service staffs here are are really patient and kind even with elderly customers.
Well blended variety of shops. Important: nice clean washrooms on floors 1 and above. Basement washrooms .. need to climb up/down a few steps.
Variety of cloth, shoes, cosmetic. Accessories , travel bags, household items
Lots of good buys during festive season
Shopping centre popular with upper middle class, mixture of restaurants and a supermarket.
Staffs were patient to answer our questions.. however, the particular cashier i went was kinda un-attentive. I was almost overcharge if not for the senior/manager.
There are lots more dining options versus CentralWorld here. But must bear with the crowd though.
As usual, the stuff of stuffs. All branded goods are here. Some of the shops are having sale. Bought my birthday present here.
Branded material you want to Shopping go there and nice view
Great service and a decently polished area. Filled with luxurious brands, quiet and peaceful too.
It’s a department store
Like the serving staff, always helpful. Mainly men’s and women and children wear. For more variety go opposite takashimaya
My wife favourite place to shop for kitchen ware
Nice
always find suprise in Metro
Ladies fashion are trendy n nice
A bit high end staff
favourite department store
its has everything a busy full-time working mother needs. i am happy to be able to get all my and little ones items here. great foods in this building too.
Super sales at Metro Orchard
Different floors for the family needs
Always have my size and the design of the shoes I want ….
Quaint and unfortunately a tad irrelevant these days.
Would to thank a Big thank u to Ms Joey Song ( cashier)who had been a great help to get the item I wanted. She had been so helpful indeed n very pleasant Stagg indeed..Thank u Ms Joey u really make my day …
Nice shop with various goods
Good place to look for bargain especially during festive season . Great range of merchandise as well .
Staff, service and general shopping basics are up to par at Metro.
Merchandising n display could do with some make-over though.
I grew up with Metro. It is a wonderful departmental store. I hope it will continue to grow from strength to strength.
Not bad