Review Mcdonald’s Lido, 350 Orchard Rd, Singapore

Review McDonald's LIDO - Singapore 350 Orchard Rd

“Clean. Quick. No line. Table service. Good social distancing as well. Felt safe. Grabbed a quick bite before the movie.” or “Nice place to have a quick bite just before the movies but pretty limited seats available especially during peak period.” It is one of the few customer evaluation comments about Mcdonald’s Lido. Let’s read more of this article on Thecityvisitor.com to find out if Mcdonald’s Lido is quality.

Introduction about Mcdonald's Lido

Here are some fundamental details regarding Mcdonald's Lido. In terms of Hamburger restaurant, it is generally believed that Mcdonald's Lidois one of the best places to choose and trust. It is placed at 350 Orchard Rd, #05-12/13 05/21 and Shaw House, Singapore. Whether you are looking for a place or a service related to Hamburger restaurant, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 67773777 (+65 67773777)
  • Website: https://www.mcdonalds.com.sg/
  • Address: 350 Orchard Rd, #05-12/13 05/21 and Shaw House, Singapore
Images of Mcdonald's Lido from stock collection and provided by customers

Detailed information of Mcdonald's Lido

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Mcdonald's Lido.

Monday, Tuesday, Wednesday, Thursday, Sunday: 10 AM to 10:30 PM.

Friday, Saturday: 10 AM to 12 AM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
3.32 km3 minute4 minute3 minute

How to contact Mcdonald's Lido?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Mcdonald's Lido via:

Phone number

You can reach Mcdonald's Lido at 67773777(+65 67773777). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Mcdonald's Lido via https://www.mcdonalds.com.sg/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 350 Orchard Rd, #05-12/13 05/21 and Shaw House, Singapore if you have any questions or want to try to experience its services.

Mcdonald's Lido reviews

Mcdonald's Lido is among the best destinations of Hamburger restaurant in Singapore, and it merits your consideration.

Is Mcdonald's Lido good?

To determine whether Mcdonald's Lido is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Nice place to have a quick bite just before the movies but pretty limited seats available especially during peak period.”

“Fast service , fast food so we can catch the movie as is rush hours after office and coming here to watch a movie .”

“To whom may concern, there is a lady name Celeste who is so polite & take pride with her job. Almost every guests she greet & interact. Keep it up the good work.. thumbs up! …”

“Seats were evenly spread out and the food is like what you'll expect walking into a McDonalds. ”

“Service is top notch, food quality is always consistent.”

“Easy to reach via the escalator to Shaw. Usually not very crowded. Couple of kiosks for self order..”

“Quite secluded but has good atmosphere. Staff was very friendly.”

“This branch is really good at taking care of their staff. Celeste is one example. She is nice and welcoming.”

It has won many reviews from customers on the website, including 145 feedbacks with an overall score of 4.4 out of five-star ratings. Out of those, 83% are positive reviews.

Thecityvisitor.com has provided all the essential information about Mcdonald's Lido, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Mcdonald's Lido are not good quality, what should you do?

If you have had an unsatisfactory experience in Mcdonald's Lido, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Mcdonald’s Lido, 350 Orchard Rd, Singapore

There is a total 145 reviews

4.4 / 5

83%

17%

0%

  1. Avatar photo
    Ed Robinson Lacson Reyes

    I ultimately had an awesome dining experience at McDonald’s – Lido on 03December2021! The staff made sure that I was given such a nice service, especially Celeste and Leo. I felt comfortable and at ease while in the restaurant, not to mention the great food as always. Cheers to the whole team and stay safe! ~Rob

  2. Avatar photo
    Eay

    This place is located near the cinema, where the isetan building is, the service is a bit slack, one lady in front of me decided to leave because of the snails pace service. Im the only one queuing and took like 10minutes to get my order, this is not exaggerations, she is the only one in the counter and at the same time preparing for the orders of some customers who used the self ordering kiosk. Management should put atleast 2 cashier to accommodate the quantity of the customers. McDonald is renowned for great service and it should be consistent in every country.

  3. Avatar photo
    TUSHAR KHAVALE

    Good service and good ambiance

  4. Avatar photo
    Kathleen Tungod

    Today, my friend and I went to this branch around 7 pm and the service crew auntie is so kind. I want to praise her for doing her job and going extra miles with a happy face. I wish I had known her name.

  5. Avatar photo
    ChaoTar RaMen

    Nice ambient but faraway washroom..

  6. Avatar photo
    Ant

    Ordered for takeaway – just 2 pc mccrispy

    They were in the midst of fulfilling a very big online order and you can see many bags on the counter. However, they could still keep up with the current ongoing orders and provided pretty friendly service!

    Despite the weekend rush, I didn’t have to wait long for my order. My Chicken Mccrispy was fresh and hot

    Appreciate the hardworking and polite staff here & will come back for sure 🙂

  7. Avatar photo
    Kean Wang

    Next to the cinema, it is very convenient to have something to eat before watching a movie.

  8. Avatar photo
    鈴木信一

    Too bad McCafe is gone. It was nice to be able to smoke.

  9. Avatar photo
    Biscuitboy 101

    It was deliciouse

  10. Avatar photo
    Chew Weidong

    The food was standard the order was correct, but the ordering machines were slow and dod not work properly. The server was a little slow and needed corrections to get the right food. He looked annoyed and tired. The manger was nice offered two girls to carry their drinks.

  11. Avatar photo
    SK Lim

    Convenient location for fast food.

  12. Avatar photo
    Jacob C

    5 star service from Celeste. She is the sunshine of this place.

  13. Avatar photo
    Sherman TBH

    Good Location and very spacious, with good views of Orchard Road

  14. Avatar photo
    Suhaimi D

    The drink, mocchacino is nice but not the sulky and not so friendly mannered barista.

  15. Avatar photo
    Jhoya Mendiola

    This branch is really good at taking care of their staff. Celeste is one example. She is nice and welcoming.

  16. Avatar photo
    Lee Gabriel

    crowded

  17. Avatar photo
    Sam Jihan

    Only Go on week days..

  18. Avatar photo
    karthikeyan perumal

    Best french fries among whole Singapore McDonalds.

  19. Avatar photo
    Chin Yi Bing

    Good service. Peaceful during weekday after lunch hours

  20. Avatar photo
    Jianxiong Xu

    Good ambience to chill and grab a bite. Open till late too.

  21. Avatar photo
    Suleyman Abdulsalam

    Fantastic …

  22. Avatar photo
    Richard Loat

    Great spot for a quick bite before you jump into a movie. This McDonalds is actually within the movie theatre… might grab a McFlurry the next time and take it into the movie with me.

  23. Avatar photo
    Zijia Pan

    The manager is very kind, patience and helpful while helping to keep my kids bz and allocating seats for us. Thank you very much. Appreciate for all the help manager Nithiya.

  24. Avatar photo
    Jesslyn Ng

    quiet and nice place to chit chat on a weekday

  25. Avatar photo
    siewkei chan

    Clean and comfortable environment, friendly staff especially Mr Leo ! Thanks …

  26. Avatar photo
    dan zheng

    Staff take good care of you

  27. Avatar photo
    James Lai

    good service

  28. Avatar photo
    Maneesh R. Pherwani

    It’s quite crowded and not enough space to sit. The self ordering machines are fun though!

  29. Avatar photo
    Reality Check

    A bit pricey & out of the way.

  30. Avatar photo
    吳亞倫(12102吳亞倫)

    McDonald’s is delicious

  31. Avatar photo
    Choy L Tang

    Best mcdonald outlet ever. Nice place to enjoy orchard Road and the staffs are friendly

  32. Avatar photo
    Giorgio Vannucci

    Excellent restaurant of the famous chain. Inserted on the fifth floor of a shopping center, it offers a beautiful view of the very central Orchard Road. Fast service and attentive to customer needs. Limited space

  33. Avatar photo
    J W

    Lousy service, slow and missing items from orders. More than 30mins no food served. Don’t bother eating here. They only do takeaway orders first, everyone that dines in don’t even get their food unless they go to the counter to rush it.

    Update: Damage control from the original store manager after complaining via McDonald’s app. Understood that the rude manager that was in charge of this store during CNY PH was from another store.

  34. Avatar photo
    Ryan Liaw

    Ronald

  35. Avatar photo
    Daniel Chor

    Good service

  36. Avatar photo
    Connie Leong

    Cinema just away less than 1min from MCD it convenient good view too

  37. Avatar photo
    Roger Webber

    Great place with fantastic view.

  38. Avatar photo
    Cindy

    Served by Celeste and she was a star ⭐️⭐️⭐️ Very friendly and warm. She complimented us for looking pretty to which we had a good laugh. Great service & it’s nice to see Celeste enjoying and doing her job so well

  39. Avatar photo
    Mai

    It’s on the 5th floor of the building, next to the cinema. Spacious and beautiful. However, there was no breakfast menu. It’s a pity because I wanted to eat hot cakes.

  40. Avatar photo
    Adi Hidajat

    Order mcflurry mudpie, but i’ve got mcflurry oreo. So disappointing

  41. Avatar photo
    HENG GORDON

    Great service from celestic

  42. Avatar photo
    Pak Busu

    it opens at 11am . thus no breakfast . movie atLIDO starts at 10am . have to buy from elsewhere 20mins before 10am movie . …

  43. Avatar photo
    SM

    I’ve always like the vibes of this outlet

  44. Avatar photo
    JK Yong

    Venue a bit small

  45. Avatar photo
    Pramod Nair

    Easy to reach via the escalator to Shaw. Usually not very crowded. Couple of kiosks for self order..

  46. Avatar photo
    Yvonne Chan

    Very comfortable

  47. Avatar photo
    Jian An Tan

    Lack of seats and queue to get in can be long during peak hours.

  48. Avatar photo
    Subhajit Mandal

    This is all the way in the top floor of the mall. Standard seating area with all amenities.

  49. Avatar photo
    Pascal Cabos

    Your average McDonald’s. The staff is friendly and due to the masses of people coming there, they even implemented a number system for picking up your food.

  50. Avatar photo
    Suhéb Khawaja

    Great location for your pre- or post-movie fast food fix.
    Beware though, they don’t sell shakes at this outlet.
    Other than that, all good.

  51. Avatar photo
    Oguzhan Koca

    Nice place

  52. Avatar photo
    Melvin Koh

    The place is not that crowded during the lunch time. While standard orders are done well, special orders (e.g., no pickles) still need to be improved.

  53. Avatar photo
    Gino Tan

    When I steped in the door, she welcome me with a warm smile and guide me to which seats that are available . Very good customer service. Thank you Celeste. Two thumbs up.

  54. Avatar photo
    AdamAldo Smith Mitch

    Quality of foods was on top-notch & fresh and was all worth it for the price i paid staff was polite & friendly & helpful there wasn’t any long queue thank god fries was also fresh & on top-notch and fresh , the coke too was also fresh & on top-notch as well too .

  55. Avatar photo
    Susan Loo

    Very spacious and comfortable

  56. Avatar photo
    Mr T

    Nice place for food my favourite is mc spicy

  57. Avatar photo
    Andy Lin

    Great location and fast service

  58. Avatar photo
    Lin Jun Lee

    Friendly staffs who will greet everyone.

  59. Avatar photo
    Yew-Fei Tang

    Nice. Now is quite quiet.

  60. Avatar photo
    Brad Botefuhr

    Cold food terrible service

  61. Avatar photo
    Anne Sweety

    Fast service!

  62. Avatar photo
    melvin kwek

    To whom may concern, there is a lady name Celeste who is so polite & take pride with her job. Almost every guests she greet & interact. Keep it up the good work.. thumbs up! …

  63. Avatar photo
    Chee Keong Soh

    Excellent place, not too crowded with a good view.

  64. Avatar photo
    Jay

    Bought breakfast platter (has pancakes), did not provide maple syrup. Due to service, meal was not enjoyed

  65. Avatar photo
    DON RODRIGUEZ

    Always good

  66. Avatar photo
    gerlie baguinang

    This place is nice and very comfortable to stay

  67. Avatar photo
    Joseph

    Nice ambience, weekdays, less crowded, and plenty of seats available. Counter staff is good who reminded me that getting a set is cheaper than just the burger. As usual, the MC Donaldson’s French fries are great! Great for a quick and hurry bite before movies. Four stars bcos it’s unhealthy fast food.

  68. Avatar photo
    Nurul Nadiah

    Service is top notch, food quality is always consistent.

  69. Avatar photo
    danny kim

    Good

  70. Avatar photo
    Rizal Rinaldy

    Decent place for quick bites

  71. Avatar photo
    Beetle Van

    Located next to a somewhat panoramic view of the city of a cross junction, the space and some seats in front of the McDonald’s are a relaxing place to catch a breathe. PS: these are not McDonald’s but the settings around it.

  72. Avatar photo
    Jovina Lazo

    Not crowded (weekday), clean environment. The greeter/service auntie knows good customer service, was warm and accommodating. Fast service as well. Thank you!

  73. Avatar photo
    John John

    So Delicious !

  74. Avatar photo
    Tan Tk

    Salt and pepper mc cripsy kinda is not worth it. Portion is super small. On the other hand, there is a old lady staff who is quite friendly.

  75. Avatar photo
    Anne Dcruz

    Green tea latte was delicious. !

  76. Avatar photo
    Nick

    Not bad but pretty slow service

  77. Avatar photo
    Galardo Sugito

    One of the best idea to open up a McDonald here. Good place to have dinner or supper before the movie.

  78. Avatar photo
    Aaron

    Order taking machine did not register coupon after beeping.. Need to manually enter coupon code..

  79. Avatar photo
    Mary Jane Estana

    Great staff and awesome food

  80. Avatar photo
    Tyler1649

    Good

  81. Avatar photo
    FORIENSIC1212

    The staff Celeste was very helpful and friendly

  82. Avatar photo
    Pia May Cubos

    Good service

  83. Avatar photo
    Kin Kin

    Lovin’ it always!

  84. Avatar photo
    Nithya Binu

    I love MC food

  85. Avatar photo
    Engineer engineer

    It’s a McDonald’s and it’s hard to find, located on the 5th floor in the shaw building next to the movie theater. Make sure to take the correct escalator.

  86. Avatar photo
    祺Kaye

    Good and friendly service.

  87. Avatar photo
    Naggy Guibman

    Nice place. Cosy. Not too big but a good place to have a meal while waiting for your movie to start.

  88. Avatar photo
    Ed An

    Price more expensive than other Mac ..

  89. Avatar photo
    shon lee

    Convenient stop for cool drink

  90. Avatar photo
    Mohamed Saufi Ismail

    Nice place to have a quick bite just before the movies but pretty limited seats available especially during peak period.

  91. Avatar photo
    Snowzaaah

    Pretty good, few people around too so can get orders quickly. Staff were also nice even though we spilled a drink there, oops

  92. Avatar photo
    Keith Gaugler

    I was told I needed to use the Kiosk to order and they refused to take my order from the counter even I was paying cash. They were rude and under staffed.

  93. Avatar photo
    Manoj kumar

    Came to re watch Mortal kombat

  94. Avatar photo
    c k

    lucky to have been able to get the hokkaido salmon. seems to always be sold out. it did have real salmon but very thin. which made the batter seem thicker but not bad. the slaw on it does have onions in it for those who don’t like onions. still better than fish fillet. which is my go to. i couldn’t remember what ovaltine tasted like since it’s been a while. so the mcflurry was a good reminder

  95. Avatar photo
    Martti D

    Great view of Orchard Road!

  96. Avatar photo
    James Ong

    Service staff by the name of Celeste is very friendly. Good service.

  97. Avatar photo
    Eay

    This place is located near the cinema, where the isetan building is, the service is a bit slack, one lady in front of me decided to leave because of the snails pace service. Im the only one queuing and took like 10minutes to get my order, this is not exaggerations, she is the only one in the counter and at the same time preparing for the orders of some customers who used the self ordering kiosk. Management should put atleast 2 cashier to accommodate the quantity of the customers. McDonald is renowned for great service and it should be consistent in every country.

  98. Avatar photo
    Dominic

    Yummy ice cream

  99. Avatar photo
    Phee Mary

    Ok as usual.

  100. Avatar photo
    mohamed Noor Rashid

    The place can be crowded during the weekends, as place of seating will be hard to fine.

  101. Avatar photo
    Shawn

    Great place! Macdonald is just outside the cinema. Can grab a bite before heading to movie!

  102. Avatar photo
    Jon Ho

    Seats were evenly spread out and the food is like what you’ll expect walking into a McDonalds.

  103. Avatar photo
    N Asher

    Food was great and the price was expected because of the area it’s in, but the service given by the cashier who was working at the time was rude and impatient. He kept beckoning at me with his fingers, telling me to hurry up and pay for my order. Avoid this place on a Tuesday night, especially if you’re not Chinese-looking.

  104. Avatar photo
    Ming Qing Lye

    Fast service , fast food so we can catch the movie as is rush hours after office and coming here to watch a movie .

  105. Avatar photo
    Yosua Miko

    Nice place, but the price is higher than other McDs

  106. Avatar photo
    Thaddaeus Kwok

    Nice view of Orchard. Can grab Macs before watching your movie. But I think it’s slightly more pricey by a bit only lah. One Apple pie cost me $1.50 where other Macs is only slightly over a dollar if I didn’t remember wrongly. Doesn’t really bother me. But I like the view of ION Orchard while I eat.

  107. Avatar photo
    MD F

    Love this place on a weekday eveming. Quite place in a busy shopping street.

  108. Avatar photo
    Philip Chiang

    I noticed some items were more expensive than in other McDonald’s stores. Still very popular.

  109. Avatar photo
    joe computers

    i think this is the only mcd in sg that is more expensive, careful

  110. Avatar photo
    jia hui

    Love the service provided by celeste

  111. Avatar photo
    Enrico Trapp

    Quite small and very well tucked away “in the Shaw theaters Lido” but the meal was tasty.

  112. Avatar photo
    yu da

    There was Andy, and the food delivery service was lovely. Loving greetings.

  113. Avatar photo
    Gustavo Souza

    That snack before movies, avoiding the expensive popcorn temptation

  114. Avatar photo
    Thomas Tan

    The place is well organised n clean. Staffs r friendly n provide fast services.

  115. Avatar photo
    Azlan Ariff

    Quick meal (Angus burger) before the movie

  116. Avatar photo
    Anthony Raguram

    Just like the 200 other outlets around Singapore!

  117. Avatar photo
    Kamran Sathar

    Great maccas

  118. Avatar photo
    Foodie Trekker

    Great service, food spot on.

  119. Avatar photo
    jajaish

    Clean. Quick. No line. Table service. Good social distancing as well. Felt safe. Grabbed a quick bite before the movie.

  120. Avatar photo
    Kar Min Quek

    quaint without the quiet

    the food is typical mcdonald’s, no comment there, but the atmosphere is pretty nice, almost comparable to the Bukit Batok 2 storey mcdonald’s

  121. Avatar photo
    Jalil Mohamad Ridzuan

    Place were crampy, floor is dirty.
    When there on Saturday afternoon

  122. Avatar photo
    Vanessa Teo

    Service is fantastic

  123. Avatar photo
    John David Villanueva

    McDonald’s is McDonald’s regardless of which outlet. One of my all time favourite fast food chains. I always visit this branch whenever I book my movie ticket. Celeste and Leo are very accommodating and friendly. Celeste gave a warm welcome and Leo is very proactive. Kudos to both of them!

  124. Avatar photo
    Ali Chua

    Small outfit but very conveniently located at the intersection of the busiest roads. Good place to chill for dessert and icecream after a day of walking around town.

  125. Avatar photo
    OY JC

    Just a standard macdonald lol …

  126. Avatar photo
    Dave ForceOne

    Nice place to eat before movie

  127. Avatar photo
    江口和男

    I recommend the Singapore version of the burger.

  128. Avatar photo
    ILLUNIEM Sun

    Good to rest feet and enjoy your meal …

  129. Avatar photo
    TY C

    It’s standard McDonald’s, but the service staff is very efficient and nice. Despite the pretty central location, the prices are not much higher than other McDonald’s. The cleanliness can be improved though, as the staff does not really prioritise cleaning over customer service.

  130. Avatar photo
    Sbs9827z Production

    So crowded and unfriendly

  131. Avatar photo
    chloe

    its okay nothing different

  132. Avatar photo
    Bum Hong

    Usually crowded but still clean. Lots of tourists

  133. Avatar photo
    Caleb Tan

    macdonald with a good view

  134. Avatar photo
    si chiang Han

    It is okay but prices are slightly higher than normal here

  135. Avatar photo
    Arroyo Spero

    The food was on par with McDonalds quality and I had the angus burger which was tasty. They did make mistake on my order which was promptly corrected and brought out by the manager. My only gripe was with the cashier who was a little over enthusiastic about the touchscreen order kiosk. He annoyed me after being too forceful, I have used these kiosks in McDonald’s all over the world (they are the same everywhere) and his commentary annoyed me. Please let me be in peace next time and I suggest you give anyone under 40 space unless they request your help. Thank you.

  136. Avatar photo
    Raj Ragune

    The spicy burger is still the familiar taste

  137. Avatar photo
    eta _han

    Amazing McDonalds near to a cinema with great food served v quickly, good vibes and service. Place full of workers who are very friendly, approachable and helpful. One of those workers would be Celeste, a very cheerful person who seems to enjoy her job a lot and created a warm presence. Would return here to eat again if close-by

  138. Avatar photo
    rowansslavegirl

    Nice outlet that isn’t usually too busy, even at lunch hour on weekdays. Great view of orchard road from
    the sofa seats in the atrium

  139. Avatar photo
    TY C

    It’s standard McDonald’s, but the service staff is very efficient and nice. Despite the pretty central location, the prices are not much higher than other McDonald’s. The cleanliness can be improved though, as the staff does not really prioritise cleaning over customer service.

  140. Avatar photo
    jajaish

    Clean. Quick. No line. Table service. Good social distancing as well. Felt safe. Grabbed a quick bite before the movie.

  141. Avatar photo
    Person

    I didn’t move the cheese at all. Came like this. Art to my eyes

  142. Avatar photo
    Dɘʌɗpooɭ

    The staffs there were very helpful and kind. Although the price is a little more expensive, overall, i would rate it 5 stars as i would cime there again if ever i was about to watch a movie.

  143. Avatar photo
    Mario Ihsan

    Quite secluded but has good atmosphere. Staff was very friendly.

  144. Avatar photo
    黑龙

    Limited seats

  145. Avatar photo
    Lachlan McLean

    nice chips near horse shop

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