Review Luce Aircon Oasis Aircon Servicing, 100D Pasir Panjang Rd, Singapore

Review Luce Aircon  Oasis Aircon Servicing - Singapore 100D Pasir Panjang Rd

“Fast, effective, professional and polite. Was very thorough in the cleaning. Clean up well after the servicing is complete.” or “Affordable and reliable aircon servicing! Technician did a good job and suggested we get chemical cleaning in the next appointment.” It is one of the few customer evaluation comments about Luce Aircon Oasis Aircon Servicing. Let’s read more of this article on Thecityvisitor.com to find out if Luce Aircon Oasis Aircon Servicing is quality.

Introduction about Luce Aircon Oasis Aircon Servicing

Here are some fundamental details regarding Luce Aircon Oasis Aircon Servicing. In terms of Air conditioning contractor, it is generally believed that Luce Aircon Oasis Aircon Servicingis one of the best places to choose and trust. It is placed at 100D Pasir Panjang Rd, #05-03C, Singapore. Whether you are looking for a place or a service related to Air conditioning contractor, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 67504490 (+65 67504490)
  • Website: https://www.luceaircon.sg/services/aircon-servicing
  • Address: 100D Pasir Panjang Rd, #05-03C, Singapore
Images of Luce Aircon Oasis Aircon Servicing from stock collection and provided by customers

Detailed information of Luce Aircon Oasis Aircon Servicing

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Luce Aircon Oasis Aircon Servicing.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday: 8 AM to 6 PM.

Sunday: Closed.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
3.96 km4 minute5 minute3 minute

How to contact Luce Aircon Oasis Aircon Servicing?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Luce Aircon Oasis Aircon Servicing via:

Phone number

You can reach Luce Aircon Oasis Aircon Servicing at 67504490(+65 67504490). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Luce Aircon Oasis Aircon Servicing via https://www.luceaircon.sg/services/aircon-servicing. It will react rapidly and assist you with your concerns.

Address

You can directly come to 100D Pasir Panjang Rd, #05-03C, Singapore if you have any questions or want to try to experience its services.

Luce Aircon Oasis Aircon Servicing reviews

Luce Aircon Oasis Aircon Servicing is among the best destinations of Air conditioning contractor in Singapore, and it merits your consideration.

Is Luce Aircon Oasis Aircon Servicing good?

To determine whether Luce Aircon Oasis Aircon Servicing is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“The technician was very professional and the servicing was really fast. The end to end process of booking and getting an appointment was also really fuss free. Would highly recommend!”

“Fast, effective, professional and polite. Was very thorough in the cleaning. Clean up well after the servicing is complete.”

“Affordable and reliable aircon servicing! Technician did a good job and suggested we get chemical cleaning in the next appointment.”

“Punctual, professional and polite, technician left my place cleaned and tidy after servicing and cleaning. I happy with his service and attitude.”

“Very professional service. Easy to make an appointment very friendly guy that arrived on time with all the equipment needed, answered our questions, very good 10 points …”

“Technician, Yan, provided a good, thorough job and cleaned the area after job was done. Pleasant, polite and punctual!”

“Technicians were quick and efficient. They did a good job.”

“Good and fast service. Engaged in October for aircon servicing & no problem for the last 2 months”

It has won many reviews from customers on the website, including 172 feedbacks with an overall score of 4.9 out of five-star ratings. Out of those, 97% are positive reviews.

Thecityvisitor.com has provided all the essential information about Luce Aircon Oasis Aircon Servicing, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Luce Aircon Oasis Aircon Servicing are not good quality, what should you do?

If you have had an unsatisfactory experience in Luce Aircon Oasis Aircon Servicing, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Luce Aircon Oasis Aircon Servicing, 100D Pasir Panjang Rd, Singapore

There is a total 172 reviews

4.9 / 5

97%

3%

0%

  1. Avatar photo
    Andrew Dolan-Brown

    Great experience here, responsive and extremely helpful in my situation! well done!

  2. Avatar photo
    Selvarani S

    Good and fast service. Engaged in October for aircon servicing & no problem for the last 2 months

  3. Avatar photo
    Brendan

    Htet was fast and efficient. Also cleaned up well and didn’t leave a mess like my last contractor

  4. Avatar photo
    Dave Lim

    Value for money

  5. Avatar photo
    Jaspal Kaur

    Service guy Min was very efficient with the chemical wash of my portable ac unit. Very humble and patient and cleaned up very well after wash. Did not complain when we had to interrupt his service by using the toilet.

  6. Avatar photo
    Natalie Nguyen

    Fixed my leaking Aircon, was quick to schedule, thanks!

  7. Avatar photo
    ENG

    Customer service was good, book a servicing slot and immediately it was done. Been using Oasis for a few years already and they are very professional.

  8. Avatar photo
    Karmen Junry Lim

    Super nice guy – Vicky. He was knowledgeable and helpful and recommended what we should do. Would love to have him service our units again soon.

  9. Avatar photo
    Shang Ong

    Htet cleaned well at a very competitive price.

  10. Avatar photo
    Emilie Hdsne

    The best aircon servicing I ever had in Singapore !
    I had a first subscription for one year for quarterly servicing and every time the technician took the time to make a thorough work to clean and ensure all was ok, and I decided to renew without hesitation.
    Also, thanks a lot for the team in charge of booking the appointments, I wasn’t aware Cristina wasn’t in the company anymore when I asked a question and Gio proactively contacted me as soon as possible on weekend to arrange a servicing on same day while accommodating to my schedule ; it was so fast and so efficient, really a good surprise ! This company really sets the standards very high in terms of customer servicing !
    They deserve to be recommended everywhere!
    Thanks a lot to the whole team Oasis/ Luce Aircon.

    Marie T.

  11. Avatar photo
    Gabriel Wu (Skyred5)

    First time using service from oasis. Technician arrived on time and did initial diagnosis. Very friendly and professional.

  12. Avatar photo
    Li Wen

    Good service and very responsive, will engage with their services again

  13. Avatar photo
    Zhang Yi Tao

    Good quality service!

  14. Avatar photo
    Catalina Villalba

    Very professional service. Easy to make an appointment very friendly guy that arrived on time with all the equipment needed, answered our questions, very good 10 points …

  15. Avatar photo
    Terence Teo

    The sales team were responsive to their reply to my enquiries. Htet Arkar was friendly and detailed in the air cons cleaning. He recommended the suitable options that were necessary. Overall cost was at a very good value. Highly recommended for the experience and service.

  16. Avatar photo
    Patrick Tan

    The sales team was very responsive and managed to scheduled the earliest timeslot for their service promptly

  17. Avatar photo
    Elaine Toh

    Kyaw Moe Aung the technician was on time, polite and kept my place clean when performing aircon servicing. Will use them again.

  18. Avatar photo
    Francesca Picucci

    Our technician Vicky was great and was extra careful to cover our furniture when carrying out the AC maintenance. We can really tell the difference in the aircon quality since the service and will definitely be using Luce again! Thanks!

  19. Avatar photo
    Mike Ng

    The serviceman Vicky is admirably pleasant and am very pleased with his service efforts

  20. Avatar photo
    Cheng Hai

    Technician did a good and professional job

  21. Avatar photo
    Akmal Hamdi

    So far so good, quick professional replies and almost immediate confirmation of booking.

  22. Avatar photo
    Bobby Man

    Super fast respond time, great customer service for my first booking. Highly recommended.

  23. Avatar photo
    syukrovski lynn

    Very responsive and hassle free to book an appointment for aircon maintenance . Technician came on time , very knowledgable , skillful and did his best to ensure aircon was running well ! He even cleaned up after the whole process ! Well done and thank you so much to the team !

  24. Avatar photo
    erasmus ong

    Fast, effective, professional and polite. Was very thorough in the cleaning. Clean up well after the servicing is complete.

  25. Avatar photo
    Kenneth Cheong

    Gio (Customer Service) was very prompt and helpful in ensuring the work is well done before and after the cleaning work of my Starmex System 4 aircon. Wai (aircon technician) was also very diligent in his work. Despite the fact that it was dinner evening time, he still did a complete job for 2 hours to do a normal clean of my fancoils and condenser until 8pm plus. I have tried many aircon cleaning companies, and this is the best I have ever experienced. The price is also very competitive, and well worth it. Definitely recommend this company to my friends and family, and to those who have a hard time trying to find a good aircon company!

  26. Avatar photo
    Yee Sien Lim

    Great service from technician Wai Yan! He is polite, fast, clean and goes the extra mile. Gio is also great, polite and patient with the many questions I have. Thank you both!!

  27. Avatar photo
    Kathy Chandra

    Response was fast and the price quoted was reasonable.

  28. Avatar photo
    Dinesh Joel

    Service was very good. From the person scheduling down to the technician. I have used them a couple of times, and will continue to use them. Easy recommendation.

  29. Avatar photo
    Alfie S

    Excellent service from end to end Technician was honest and efficient; I borrowed his ladder to check something and then decided I couldn’t fix it on my own, but he decided to take a quick look and then subsequently fixed it for me. Max kudos.

  30. Avatar photo
    Mark

    I’d like to commend Moe for excellent service and good attitude. I’ve tried other companies and service agents are usually presumptuous but not Moe. He’s humble and earnest and deserves more recognition. Also would like to thank Gio too for the customer service online.

  31. Avatar photo
    asd asd

    Fast, straightforward, servicing was by Thet Paing

  32. Avatar photo
    Lee Samuel

    Technician that came down was polite and efficient

  33. Avatar photo
    Lee Kok Choong

    The customer service and technicians are very courteous. The response time from the request for an appointment to the actual service is efficient.

  34. Avatar photo
    Naufal Ariffin

    Vicky, the aircon technician was very knowledgeable and shared useful tips on taking care of the aircon. He also patiently did a thorough cleaning of the aircon. This is the best experience I have so far for general servicing of aircon. Looking forward to try out their chemical cleaning when the time comes. I will still request for Vicky then.

  35. Avatar photo
    Laura Lai

    The technician was very professional and the servicing was really fast. The end to end process of booking and getting an appointment was also really fuss free. Would highly recommend!

  36. Avatar photo
    SKV Tamilmaran

    Good and professional service from Oasis.
    Technician arrived on time and friendly.
    Thanks

  37. Avatar photo
    Rishil Ashraf

    First time using Luce/Oasis. Called them up for a gas top-up service (after another company screwed me over) close to end of day and requested for an appointment on same day itself. Gio Zamora took my call – friendly, quick and helpful. He managed to squeeze in an appointment for me and arranged everything in a jiffy. The technician, Min Ko, was able to arrive earlier than arranged and was a nice and friendly guy who was able to explain everything properly.

  38. Avatar photo
    lisa ong

    I urgently requested Oasis Aircon Luce Maintenance for a diagnostic air-conditioning services on 27 May 2021, Mr Gio Zamora was very attentive & promptly arranged for an ac specialist on the same day.

    The ac specialist Mr Wai Yan managed to pinpoint the pertinent issues with the air-conditioning i.e. constant dripping sound when the a/c are switched on. Now the problem is fixed, and I never have to go without sleep because of the constant dripping sound from a/c.

    Fantastic team & services, I would use them again & certainly recommend Oasis Aircon Luce Maintenance to anyone who need air-conditioning services.

  39. Avatar photo
    Junsiyuan Li

    The technician did a thorough job and was helpful. The charge was decent. Will use their service again and recommend to friends.

  40. Avatar photo
    Peck Kim Chua

    Very good service

  41. Avatar photo
    Katrina

    Very responsive to enquiry, made the service arrangement and booking so much easier and convenient!

  42. Avatar photo
    Syed Rasul

    Thank you Mr Joel for the prompt reply and kind gesture.
    Thank you Wai Yan for the professional service to rectify the fault. Glad that my aircon is working as normal again now.

    Appreciate it much.

  43. Avatar photo
    Abdul Rahman ZA

    The technician who came was punctual, polite and efficient. My aircon is no longer leaking and is very cold now. Two thumbs up!

  44. Avatar photo
    samantha janalise

    Very efficient! Love the service

  45. Avatar photo
    Samuel Joel Cheng

    Gio is fast and responsive, looking forward to the scheduled cleaning service. Also understand they have a automated service booking system which will prompt me 2 days before my servicing, very ideal for the enxt servicing in 6 months time!

  46. Avatar photo
    Sabrina Yap

    First Time Using Oasis:

    I had contacted several AC Servicing companies on the same day to help me fix a leaking/dripping AC (1 of the 4 AC units in my house). From the ones that I had contacted, only Oasis was able to explain to me what services would be provided with the servicing and that the servicing / cleaning of the AC will most likely fix the leak. As I am not an AC expert, this helped as I didn’t want to incur additional / hidden fees that many other companies will try to push

    The sales person, was very helpful, professional and responded quickly on WhatsApp (Thank you — Gio Zamora).

    The pricing is similar to competitors but the service was great! I had my appointment booked within 2 days.Payment is super easy via Paynow and all the instructions were clear.

    The technician, WY, had called and showed up earlier to the appointment which worked out great. He was able to get the job done fairly quickly and by himself as well.

    After he was done servicing all 4 AC units, he had taken the time to explain to us the conditions of the ACs and why it was leaking. As well as preventative measures to take to maintain them.

    Would definitely recommend and will use them again in the future!

  47. Avatar photo
    Christine Kim

    Super friendly and prompt reply. Highly recommended

  48. Avatar photo
    chen dengfang

    Kyaw Moe Aung shows professionalism

  49. Avatar photo
    Jonathan Sng

    Excellent and efficient service! Many thanks to Gio for assisting with last-minute schedule change, and to the technician for excellent quality of service. Will use again!

  50. Avatar photo
    Gerard Chen

    Did chemical overhaul and some part replacement (due to wear and tear) with them. Customer service is top notch for Singapore’s standard. Responsive, friendly, organized and proper. Quality of aircon service itself is good but you must give them time to do what they need to do. Other than that, I would suggest the cleanliness and hygiene still can be improved.

  51. Avatar photo
    Christopher Tasaki

    Professional and very smart technician ! Super happy with his attitude and service. Will request him personally anytime I can for any further hvac needs !

  52. Avatar photo
    Kamal Abdul Gafor

    I seldom write feedback because half the time I couldn’t be least bothered. I’m giving this an exception and I am going to mention names –
    Gio, from customer service hotline and K.M.A, the service technician.

    If you need sound advise, honest service and quality end results for aircon cleaning and maintenance services, I highly recommend Luce Maintenance Group (Oasis Aircon Services). I’ve engaged them for a basic aircond maintenance and chemical cleaning aircon maintenance. They’ve rendered seamless efficient workflow and service, thus making it a very pleasant experience for me right from the start.

    Pre service / call enquiry
    My call was answered by Gio, a bubbly, patient lady who answered all my skeptics and explained the types of services offered. After which she followed suit with a whatsapp msg specifically regarding my needs for the aircon and gave me the costings. She threw in some discounts and added services since it was my first time engaging them.
    Starting on such a ‘high’ I was concerned of them fulfilling what has been promised through our phone conversation and text exchanges…

    Service day
    My hardworking and efficient Technician, abbreviated his name as K.M.A. He arrived 20mins ahead of the stipulated time. Truth be told, he executed every single step that was mentioned on the phone. He was meticulous in his pre cleaning set up, ensuring the mess was contained. He seek permissions to use the electricity and the bathroom during the cleaning process. Being an annoying customer, I was right behind him observing and engaging little queries about Aircon maintenance. With over 3 years of Aircon maintenance, His answers to my queries were prompt and confident. He explained the steps and why they were needed. As promised, he completed the job between the stipulated time mentioned by Gio in our phone conversation. K.M.A ensured that my bathroom and the area where my Aircon is was spotless. I was heartened by his hard work and offered a tip for him to buy dinner which he profusely rejected. And so he left with just a bottle of coke I’ve offered.

    Payments were strictly made cashless, via PayNow directly to the company to ensure security and accountability in the transaction. Enough said, look no further. Call Luce Maintenance Group (Oasis Aircon Services). If you’re not engaging them, at least have a chat to understand your aircon maintenance needs.

    People like Gio (customer service) and K.M.A (service tech) made the difference to a successful brand or organisation.

  53. Avatar photo
    Kate Lim

    Servicing staff was friendly and helpful

  54. Avatar photo
    kew xinyi

    Very satisfied with the service provided by both the admin and the maintenance staff!

  55. Avatar photo
    Joxlyn Tay

    Thanks to Ryan for helping to clean & explain when necessary

  56. Avatar photo
    Anna Wong

    I was hunting down companies that does General Servicing & Cleaning for my Portable Air-Con onsite rather than having the usual pick up my PAC and wait for 5 working days in the heat for it to be returned and I found OASIS AIRCON SERVICES – Really the greatest find of this year!

    Communication over Whatsapp was responsive and really customer-orientated, makes you feel special. Gio who was the one who attended to my queries answered them promptly was professional as well. We slot an appointment the very next day (mine was way overdue for a servicing) .

    Charges were straight forward and payment can be made via PAYNOW which was ideal compared to Cash payments.

    The technician, Wai Yan (Best one I had so far) was nice and came earlier than expected, called me upon arrival checking to see if he can do his job earlier which is a bonus for me since I was waiting around. He cleaned my PAC thoroughly, explaining to me the condition of my PAC and advised me on what I can do to maintain it as well as to extend the lifespan of my PAC. Servicing took about 1hr which is the norm.

    Everything was easy and quick. Customer Service 100%, Professionalism 100%, Pricing Reasonable, easy to communicate. I will definitely call them again for future services!

  57. Avatar photo
    Wai Ping Kew

    Fast and Good service

  58. Avatar photo
    Zachary David

    HTET services was excellent! Thank you

  59. Avatar photo
    Sheryll Marie

    Professional service rendered by technician Wai Yan Htoo. Definitely will engage them for the next AC maintenance. Customer service was very patient and a pro and courteous in handling customer inquiries, thanks to Ms. Gio Zamora. Highly recommended! …

  60. Avatar photo
    calvin ang

    Great and competitive pricings; Professional Technicians that does the work well. Called us to confirm before coming over. Good that the technician keeps the area clean, after washing the components of the aircon in the toilet. Will definitely recommend!

  61. Avatar photo
    Francesca Picucci

    Our technician Vicky was great and was extra careful to cover our furniture when carrying out the AC maintenance. We can really tell the difference in the aircon quality since the service and will definitely be using Luce again! Thanks!

  62. Avatar photo
    Helen Goh

    The service guy is professional and polite.

  63. Avatar photo
    Rustam “Rusty” Rassulov

    It was fast and convenient. Good price too. I’ve already used this service 3 or 4 times and quite happy with it. Kyaw Moe Aung did a good job by cleaning the AC.

  64. Avatar photo
    Alessandro Frau

    Their team is very meticulous

  65. Avatar photo
    KK Wong

    Servicing by the Company’s technician was good. Thet was very courteous and called in to check if he could come up earlier than the appointment time. He was quick and efficient in the servicing. Would love to engage the Company and have Thet again during my next aircon servicing.

  66. Avatar photo
    Stella

    I talked to Gio through Whatsapp to arrange AC servicing. He’s very helpful and managed to find the earliest slot for me. He’s also resourceful and I was able to reach out to him easily when I need to change the appointment date! Great experience!

  67. Avatar photo
    dodeqaa Polyhedra

    Sent a contact request via the website and was promptly attended to by Leonard via Whatsapp.

    After getting the details of my A/C system and the type of work I wanted done Leonard set up a booking for us.

    Our system was serviced by Wai Yan and after inspecting our 2 A/C unit he recommended a chemical wash. The work he did was thorough, quick and clean.

    We are very satisfied by the services provided and decided to book a follow up quarterly package and condenser jet wash.

    Highly recommended!

  68. Avatar photo
    Sandeep Patil

    Extremely professional service & great value for money. The technician (Mr. Min Ko) arrived on time, was extremely thorough in cleaning. My living room aircon was not cooling well, I thought whether it will require chemical wash, but after the servicing the cooling was absolutely fine and no issues. Great experience compared to my previous aircon service contractors. Thank you and I would definitely recommend their service.

  69. Avatar photo
    Nisah Rahim

    Quick response !

  70. Avatar photo
    Mr_ ProToType_

    Technician Min was punctual for the appointment and was able to diagnose the problem to his best capability. Min also explained the reason why my air-con was malfunctioning unlike other technicians who do not provide clear cut explanations nor solutions. He was also professional with the repair process and polite and even made sure the room and toilet he used to service the air-con was clean before he left as well.

  71. Avatar photo
    Calvin Tan

    Edit: They contacted me the next day and realized that it was a miscommunication on their side so they offered a free servicing to make up for the issue. They were quite sincere in rectifyinf the problem. Would give 5 stars for the servicing (-1 for the mix up).
    They did not turn even though the date was agreed 1 week before. I called them after they were late for an hour but there was no reply. Really disappointed in their lack of service.

  72. Avatar photo
    Steven Wong

    Old and cramped.quite uncomfortable on safety distance.
    Fried beehoon soso, there are many better ones around.
    Will not purposely come here to eat.

  73. Avatar photo
    Singapore AUG

    Efficient and excellent customer service. Prompt replies via email and WhatsApp. Always ever ready to answer our uncertainties. The service is great and efficient. The Aircon technician (Wai Yann (I guess) is very polite and detailed. Overall, we are very satisfied with their professionalism, customer service and work ethics.

  74. Avatar photo
    Renaye Chan

    First time using this service and was very impressed with the technician’s professional attitude and cleanliness.

    Will hire them to take care of my air-conditioning units again.

  75. Avatar photo
    sy ren quah

    very attentive and responsive from Gio, who helped with making appointment. And great service and advice from the technician Wai Yan, who is efficient, polite and honest.

  76. Avatar photo
    Rich Roadrunner

    Excellent, professional, knowledgeable, polite and friendly technician came to diagnose our tripped AC, and manage an on-site repair. Having had personally, and heard countless other horror stories with local electricians, I cannot emphasize enough what a relief it was dealing with this guy. Definitely a 5*

  77. Avatar photo
    Jacq W

    the technician is on time and clean all the units very thoroughly and swiftly. There is no push sales of any sorts as well. everything is done cleanly and professionally. Will engage their service again.

  78. Avatar photo
    Jackie Leong

    We have an annual maintenance contract with Oasis, on our 2nd year now with Htet being our regular technician that has not only help us trace and mend the gas leak that was caused by another company’s technician, but have also help us upkeep our air conditioner and condenser unit in good shape. Gio is our go to contact for maintenance reminders and scheduling appointments ever since the previous person handling it has left. Quick and responsive and goes out of his way to help arrange for Htet to assist us with our air conditioner maintenance needs. Overall, very happy with the work done and look forward to continuing our contract. They are also reasonably priced.

  79. Avatar photo
    Filip Res

    Easy communication, professional, timely and clean. Technician Huet did a great job!

  80. Avatar photo
    Ashley Tan

    Provide professional skills Reasonable price & punctual …

  81. Avatar photo
    Kim Koh

    Purchased an annual package for 3 servicing sessions of 4 Daikin units (newly installed 2 years ago). Out of 3 servicing sessions, we had issues for 2 sessions. 1 of our aircons (different Aircon on each occasion) started to make loud rattling / rumbling noises on the same day after servicing, which we had never experienced with our new aircons before. I have since noticed another reviewer who faced the same issue.

    Contacted oasis each time to ask them to take a look and fix the problem.

    For the 1st time, they arranged for the technician to come back and fix after a few days – he had to drill some screws in. He didn’t claim any responsibility for the issue, just said our Aircon’s installation was “loose” and hence caused the noise.

    For the 2nd time, we have been waiting for a month but their contact person takes many days to respond and as of now, has stopped responding altogether. The issue hasn’t been fixed.

    Wouldn’t recommend Oasis due to our concerns over quality of servicing compounded by the after-service issues that we experienced, even though pricing of packages is competitive.

  82. Avatar photo
    Bel Yeo

    Air con is cold after thorough overhaul.

  83. Avatar photo
    duana forster

    From first contact with Oasis Aircon, they impressed me with their customer service. Their comprehensive website lead me to call and enquire about an air-con cleaning regime for our apartment. Gio was brilliant – not only did he answer my queries and carefully explain the different services and timeframes for air-con maintenance, but quickly addressed our immediate problem (leaking air-con) and arranged a consultant. Our consultant KMA was very professional – efficiently inspecting our units then advising us of the problem, then fixing it! Finally we have air-con units that are keeping us cool. Thank you Oasis Aircon

  84. Avatar photo
    Sean Sales

    Thank you to mr. moe aung kway for the professional service rendered. Gave sound advice and tips on maintaining the aircon. Very punctual too. No sales talk or what not. The amount that I have paid was worth it.

  85. Avatar photo
    EYES Tennis

    Oasis Aircon is very professional and reliable. We uses their services every Qtr.

  86. Avatar photo
    Nurain Saip

    Salesperson Leo is prompt to reply and technician Yan is thorough with his work, thank you.

  87. Avatar photo
    Devraj Naidoo

    Very slow response to problems.

  88. Avatar photo
    Sivagumar Subramaniam

    Did a chemical overhaul of my machine. The technician did a very meticulous job of cleaning and servicing the system. Took out the whole machine and washed it with chemical. From black clogged machine, saw silver finally. Definitely recommend him. Feeling the coolness from AC after long. Thank you team

  89. Avatar photo
    Joy Wong

    On time and do a good job . Did not mess up the place and clean up after servicing

  90. Avatar photo
    Anton Buenavista

    Greatly appreciate the assistance of Gio Zamora. Would recommend their aircon services! A++++

  91. Avatar photo
    Kie Beng Goh

    Booking a slot was a breeze with the prompt response from Gio.

    On the day of the appointment, the technician was early for the appointment and finished well within the advised time frame of 3 hours. He was detailed in his work and very efficient. Additionally, he was patient and professional when fielding any queries that I had.

    Great overall experience!

  92. Avatar photo
    Jacob Sim

    I am happy that the price for the chemical overhaul is reasonable. It is the third time I’ve engaged your company for the chemical overhaul and I am really satisfied with the professional work done by your technician (Htet Arkar) and hence, after the first work done, I’ve specifically requested him to carry out the second and third chemical overhaul. Congratulation that your company has hired a good technician, he is working with good attitude and conscientious in performing his work, and he should be rewarded.

  93. Avatar photo
    AL KARIM

    First timer with Oasis Aircon and had a great experience on response to queries and booking for an aircon gas top-up. Call was attended fast by person named Gio who was pleasant, courteous and professional. Gio provided a prompt appointment booking to my request over the phone and a confirmation over a text message. Great standard of service

  94. Avatar photo
    Chin Yan Qi

    Very happy with Gio for her awesome service, she replied to our WhatsApp query promptly and managed to get a technician down to fix our aircon within 1h.

    The technician Moe Aung Kway is good as well. Very professional and he arrived early. Very friendly and knowledgeable as he knows what he is doing.

    Highly recommended!

  95. Avatar photo
    hya sky

    It’s a breeze to deal with company over whatsapp. Their best technician is professional and knowledgeable. I can sleep well tonight. No more aircon leak!

  96. Avatar photo
    Nigel Chua

    The quality of service is down to luck on the technician assigned. Last servicing was not even clean on the surface. Aircon leak after servicing and did not even get a response to help.

  97. Avatar photo
    Ren Calingasan

    Affordable and reliable aircon servicing! Technician did a good job and suggested we get chemical cleaning in the next appointment.

  98. Avatar photo
    Samantha Lau

    Appreciate the swift arrangement by Gio. Wai Yan did an exceptional job on cleaning the air con grills.
    Detailed and professional work. Good job done! Many thanks !!!

  99. Avatar photo
    R L

    Technician Wai Yan arrived punctually and did a meticulous job for my aircon service. Receptionist Gio managed to schedule the appointment for the earliest slot for me. Keep up the good work.

  100. Avatar photo
    Tay Xy

    Punctual, professional and polite, technician left my place cleaned and tidy after servicing and cleaning. I happy with his service and attitude.

  101. Avatar photo
    PY C

    My AC were fine but started leaking right after their service. They booked another appointment to check out what happened but the technician simply went MIA. They’re already more than half an hour late and I’m stuck at home although I have somewhere I need to be. Would NOT recommend.

    Update:
    The technician showed up after 1 hour and fixed the problem. Adding 3 stars back due to the CS ownership— personalized phone call was made and sincere apology/compensation was offered.

  102. Avatar photo
    Shuyi Ling

    Htet came over for aircon servicing on 3rd Dec, service was super good and will definitely engage again!

    He came in on time, he was quick, professional, very nice and friendly!

    I have a dog who barks quite a bit and Htet was patient while I kept my dog away, and remained calm and polite while my dog was yapping away lol so sorry.

    My shower head has been “broken” and leaks for quite some time. I figured Htet helped to adjust it back because after he used the bathroom to wash up the shower head works now.

    Thank you!

  103. Avatar photo
    Azura Yusoff

    Price reasonable. Customer Service very responsive. They keep record of ur details even though u engage them on adhoc basis. Technician comes on time, cleans up after servicing and friendly.

  104. Avatar photo
    BanSoon Khoo

    Jod very well done.

  105. Avatar photo
    Harley Ha

    Detail cleaning and good service.

  106. Avatar photo
    Mathi Actor (MathialaganActor)

    I was expecting upselling n exorbitant charges like many other companies, but Oasis performed prompt reliable service and the serviceman Htet Arkar was knowledgeable n helpful. In fact their charges were more reasonable than expected. Will gladly recommend their services to all. Thank you.

  107. Avatar photo
    Sharon

    Good

  108. Avatar photo
    John O'Shea

    Cost effective, efficient and a great service guy – super neat, clean and worked away quietly and efficiently.

  109. Avatar photo
    Sherlyn Goh

    Got them for aircon serving. Services and prices clearly listed on their website, clear and responsive comms, easy booking of service through WhatsApp, got a next day booking, technician was skilled, patient and polite, and called ahead to inform me of arrival time. Best part is that their rates are very reasonable! What’s there not to like? Highly recommended!

  110. Avatar photo
    Jun Jie Gan

    Completed whole booking process online through their website.
    Received confirmation from WhatsApp and Email.
    First service by Htet is good.

  111. Avatar photo
    Shuyi Ling

    Htet came over for aircon servicing on 3rd Dec, service was super good and will definitely engage again!

    He came in on time, he was quick, professional, very nice and friendly!

    I have a dog who barks quite a bit and Htet was patient while I kept my dog away, and remained calm and polite while my dog was yapping away lol so sorry.

    My shower head has been “broken” and leaks for quite some time. I figured Htet helped to adjust it back because after he used the bathroom to wash up the shower head works now.

    Thank you!

  112. Avatar photo
    Faz Jamal

    Ramesh and Yan were very thorough in cleaning the Aircon units. Dismantled all my Aircon units and gave it a thorough clean. Very professional service.

  113. Avatar photo
    Dean Koh

    Excellent service. Reasonable price. No doubt will engage the service again.

  114. Avatar photo
    Kelvin Loke

    Technician was courteous, and provided good analysis of the problem and solution. Did the cleaning work quickly and well. He also cleaned up the work areas afterwards. Well done and thank you to your team!

  115. Avatar photo
    R T

    Luce Aircon is a professionally run business and the two technicians assigned to my job are professional, friendly and knowledgeable.

  116. Avatar photo
    Glenn Chan

    Gio is approachable and gives solution/recommendation!

  117. Avatar photo
    Jayson Wong

    Very good service!

  118. Avatar photo
    Sarah K.C. Chang

    This is our first service with Oasis. Gio was prompt in responding to queries. The technician/ Wai Yan did a good job with the general servicing of our Aircon units, including the removal of blower wheel to wash and clean. This was something not well done in the previous Aircon servicing company we’ve engaged. We made the decision to switch to Oasis because we were assured that the removal of blower wheel to clean was included as part of the general servicing. Indeed, we were not disappointed, and signed up for a quarterly package. We will continue to monitor subsequent services, trusting that the good standard of service will be maintained.

  119. Avatar photo
    Mohamed Fauzi Mohd Hussain

    Gio helped me arrange for service at the shortest of notices when my aircon suddenly went down. Very detailed in finding out what could be the problem and arranged for a technician to come down the same day. This is the second time I have engage Luce for my aircon servicing needs and the first time I had a superb experience with the service technician who attended to my case. Did the job single handedly when another company with two technicians claimed they could not do the job due to various reasons. Thumbs up!

  120. Avatar photo
    Ganesh Kumar.S

    Aircon service properly done by Thet paing technician. Very kind,polite,cleaned the area well too. Will call same company to do next time also.

  121. Avatar photo
    Lina Choo

    We were happy with the service. The technician Htet was excellent, he was very polite, knowledgeable of every aspect of what we needed. I would recommend Oasis Aircon to anyone!

  122. Avatar photo
    joydivision2404

    Thanks to Wai Yan and Oasis Air-Con (and Gio) for a great service, and follow-up service when my aircon was still leaking. Really appreciated the advice. Looking forward to more professional services from them! Jason

  123. Avatar photo
    Angel Newday

    their service very well and punctual, great team!

  124. Avatar photo
    Fiona Chia

    Technicians were quick and efficient. They did a good job.

  125. Avatar photo
    Mahadhir Al-Qudsi

    Went with the Chemical Overhaul package, was extremely pleased with the technical knowledge and professionalism of the Technician. He pinpointed the root cause of the leak and attributed it to pipe insulation coming from the other room.
    The whole aircon unit was brought down and meticulously washed, ducts were chemically flushed and everything seems to be working fine so far.
    Would engage the same company and request for the same Technician again for future full house servicing.

  126. Avatar photo
    Lien Jei Foo

    Fast and chop in his work

  127. Avatar photo
    Wey Fun

    The technician has been very patient and careful in his work. He has done exceptional job. The environment was left intact and clean.

  128. Avatar photo
    0x

    Good appointment booking process via WhatsApp, easy and straightforward.
    Technician arrived early and the whole process was quick. Friendly and patience technician. Good service!

  129. Avatar photo
    Clarissa Cortes

    Htet Arkar was a very polite technician who was very mindful of not making a mess in our home during servicing. I will book another maintenance with Oasis again when the time comes– their customer service team goes above and beyond.

  130. Avatar photo
    Victoria Anne Cortez

    They are very thorough in cleaning A/C units compared to other cleaning services I have tried before. They inform you about the status of the units and don’t push pricey services like chemical washing unless it’s really required. Highly recommended.

  131. Avatar photo
    Faizal

    The technician are very experience and friendly.

  132. Avatar photo
    Laura Lai

    The technician was very professional and the servicing was really fast. The end to end process of booking and getting an appointment was also really fuss free. Would highly recommend!

  133. Avatar photo
    Bilal Neezam

    Pleasant experience with the technician. He came on time and cleaned our 3 units very professionally and quickly. The technician, Htet, even helped to diagnose if the 4th aircon was leaking for us. Great service and cost friendly. Thanks Htet!

  134. Avatar photo
    Elisa

    very good service from beginning till the appointment date.
    technicians is very on time and knowledgeable.
    thank you Gio for assisting me on my enquires.
    will definitely recommend to my friends and use their service again!

  135. Avatar photo
    Conal Whyte

    Good service by Yan Naung Soe

  136. Avatar photo
    Manor Sharma

    Man was 30 mins early for appointment time. Requested to start early. Although started early took time to clean and done a clean job.
    Appreciate the clean and friendly service.

  137. Avatar photo
    Alexandriariana Maitland

    Very helpful and professional. Thank you!

  138. Avatar photo
    des poh

    Contacted them for AC cleaning and received prompt replies from service personnel, Gio. Booking an appointment is a breeze and hassle free. On day of appointment, service technician Wai Yan was very friendly, efficient and thorough in his work. Overall a very pleasant experience, will recommend and engage them again in future

  139. Avatar photo
    88slim

    Technician, Yan, provided a good, thorough job and cleaned the area after job was done. Pleasant, polite and punctual!

  140. Avatar photo
    Desmond

    Thank you Gio for addressing my enquiry on the covid-19 safety measurement before my booking of aircon servicing with the company!

    Really glad that you were so much help to me.

  141. Avatar photo
    Meenakshi Balaji

    NA

  142. Avatar photo
    Ian Cheng

    Gio assisted with my last minute request and have provided very prompt and great service. This is not my first time using their service and what I like is the price is very straightforward and beating round the bush. Will definitely use their service again.

  143. Avatar photo
    Aniela Yoko Mok

    Serviced by technician Yan and he did a great job. He also ensured all dust that dropped on the floor are cleaned and wiped.

  144. Avatar photo
    John Boy

    Service employee Wai Yah was professional and helpful. Answered all of my concerns regarding the process of the maintenance.

  145. Avatar photo
    Paxton YJ Quek (queksire)

    Appreciated the fast and efficient service from Ramesh. Luce is also easily reachable through WhatsApp.

  146. Avatar photo
    Safiyah Ghazali

    Highly recommended. Technician, Moe Aung was friendly. The servicing by him was well done and cleaning was thorough. Will definitely contact Oasis Aircon to schedule my next servicing. Thanks for providing such great service to customers. Christina was also super prompt with attending to my queries

  147. Avatar photo
    Abdul Rahim Bin Abdul Rahman

    Very nice job and very cheap. Thanks you Oasis Aircon Services and their technicians..

  148. Avatar photo
    Adrian Chow

    Service guy was early and polite. Take great care in keeping the work area clean, was fast and efficient. Thumb up!

  149. Avatar photo
    Mastura Mars

    Prompt response from Gio. Very informative and friendly.
    Thank you for the breeze booking of appointment!

  150. Avatar photo
    Andy Seow

    Polite friendly, efficient and clean.

  151. Avatar photo
    Simon Wong

    I am happy with the services provided as well as the professionalism of the staff

  152. Avatar photo
    JiaLe Ngai

    HTET

  153. Avatar photo
    Lovro Vrček

    Great service. Gio from Sales answers emails promptly, so it’s easy to schedule the servicing appointments both for few days and few months in advance.

  154. Avatar photo
    Chong Willis

    First time, the response is very fast. Thank you

  155. Avatar photo
    BHUSHAN JOGAL

    We have recently done aircon servicing with Oasis aircon services.. we were really impressed.. on my request , Ms.Gio has arranged for a technician in less than 24 hours.
    The technician also has done his job very well.
    I will strongly recommend their services.

  156. Avatar photo
    Alex

    Had my first aircon general servicing today. Technician was punctual, polite and did a good professional job. Even taught me how to DIY to clean the condenser. Signed up for the regular servicing.

  157. Avatar photo
    Yulius Setiadi Fariadi

    Glad with the service and professionalism provided by the technician, Htet. He is very detailed amd thorough in cleaning my air cond units. Would be glad to engage him again as my technician for subsequent services

  158. Avatar photo
    Michael Chan

    Technican Htet Arkar is very professional. Done chemical cleaning here.

  159. Avatar photo
    child

    The service was fine overall, but there was trouble trying to communicate about payment?
    It was paid by cheque to the serviceman (they apparently only accept cheque/paynow)
    for some reason they didn’t redeem the cheque until a month later, and even sent me invoices after redeeming it (which got me to contact them again, and they still didnt acknowledge the payment), and the acknowledgement for payment came in almost 4months after the initial payment was given.
    Also had a big trouble trying to contact because they have many different contact numbers for whatsapp

    This happened december last year – march this year, hopefully they’re doing better now but that was my experience

  160. Avatar photo
    Xie Wandy

    Not the first time getting Oasis to come service mine and my parents’ aircons. Always a breeze to get the appointments fixed. Most importantly, they do a through job!

    Gio Zamora has been very helpful, friendly and efficient. Will continue to support this service.

  161. Avatar photo
    Irene Lee Lim

    Have been using Oasis Aircon Services the last 2 years. Am always happy with their aircon servicemen diligent attitude. Gone were those days (other companies) where I had to clean up my place after they leave.
    Yesterday, they assigned Thet Paing to service my air conditioners. Am super satisfied with the job done. Keep it up! Thanks.

  162. Avatar photo
    Marc Ferris

    Excellent service and quick reply when enquiring about booking for aircon cleaning. Very good prices, and extremely polite professionals.

  163. Avatar photo
    rohit singh

    I have recently done aircon service and it was pleasant experience and worth the time. The service man Mr Wai Yan Htoo was on time and did thorough inspection, cleaning and provided suggestions for better lifespan of aircon. Also, I would have to mention here that this is the best service I have received so far in terms of aircon. Great job oasis aircon.

  164. Avatar photo
    Derren

    Professional service rendered by technician Wai Yan Htoo. Highly recommended!

  165. Avatar photo
    Ken Loy

    They have some of the best Aircon service technicians. Well trained, patient and good working attitude. Price is reasonable as well. However, I have experienced regular staffing turnover for customer service and scheduling..

  166. Avatar photo
    Lisa Miller

    Edit: updating the review as the owner did follow up a few times to reschedule the appointment and the technician that came the second time did a good job.

    Original review:
    A no show – Really disappointed and a major waste of time. Technician doesn’t show up and calls me 2hrs past the appointment time to tell me he can only come at 7:30pm. At this time my condo security will not allow technicians to go in.

    He tells me to reschedule with the office. I have tried calling and emailing the office but no response. I booked my appointment 2-3weeks in advance – clearly they are overbooking and not able to keep to their schedule.

  167. Avatar photo
    Lin Lin

    Htet was efficient and knowledgeable and polite.

  168. Avatar photo
    A N

    Very responsive and arrangements for servicing were promptly made. Also communicated the servicing scope and expectations very clearly.

  169. Avatar photo
    Tan Lee Jun

    Excellent customer service on (Whatsapp) for arranging Technician Wai Yan who serviced the air-condition (chemical overhaul and gas) by removing and wash down the entire AC unit. Now it’s ice cold where I can keep penguins. Great work to the team at Oasis!

  170. Avatar photo
    Mikey

    First time trying their package. So far great customer service! Thanks

  171. Avatar photo
    Ramsingh Sivaramkumar

    Very good service with reasonable price. Recommend

  172. Avatar photo
    Samira Khan

    Did general cleaning. Everything went smoothly , from making an appointment to cleaning services . The technician did a good job , he was really efficient . Will surely use them again .

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