Review Jack’s Place, 333 Boon Lay Way, Singapore

Review Jack's Place - Singapore 333 Boon Lay Way

“Childhood family restaurant! Back to enjoy a nice dinner. The western menu still relatively the same and taste delicious.” or “Average service as waiters got our orders wrong but the food was amazing as always.” It is one of the few customer evaluation comments about Jack’s Place. Let’s read more of this article on to find out if Jack’s Place is quality.

Introduction about Jack's Place

Here are some fundamental details regarding Jack's Place. In terms of Western restaurant, it is generally believed that Jack's Placeis one of the best places to choose and trust. It is placed at 333 Boon Lay Way, #2A-01 SAFRA Jurong Club, Singapore. Whether you are looking for a place or a service related to Western restaurant, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 67959226 (+65 67959226)
  • Website:
  • Address: 333 Boon Lay Way, #2A-01 SAFRA Jurong Club, Singapore
Images of Jack's Place from stock collection and provided by customers

Detailed information of Jack's Place

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Jack's Place.

Monday, Tuesday, Wednesday, Thursday, Sunday: 11 AM to 10 PM.

Friday, Saturday: 11 AM to 10:30 PM.


Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

11.02 km11 minute13 minute9 minute

How to contact Jack's Place?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Jack's Place via:

Phone number

You can reach Jack's Place at 67959226(+65 67959226). Use the hotline to contact them right away for the quickest help and resolution to your problems.


You can contact Jack's Place via It will react rapidly and assist you with your concerns.


You can directly come to 333 Boon Lay Way, #2A-01 SAFRA Jurong Club, Singapore if you have any questions or want to try to experience its services.

Jack's Place reviews

Jack's Place is among the best destinations of Western restaurant in Singapore, and it merits your consideration.

Is Jack's Place good?

To determine whether Jack's Place is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“The ambience in the restaurant is pretty retro and chill. Nice place to dine on a weekend evening. Food is good and tasty. Parking is hard to find due to number of cars.”

“Average service as waiters got our orders wrong but the food was amazing as always.”

“Their offers are pretty good. Love their potato with sour cream, chives and bacon bits. Pro tip, you can ask for seconds.”

“Book in advance to minimise waiting time. Food was good although the place was slightly understaffed. Will recommend this outlet if you're a safra member.”

“Superb dining experience as usual. Love the food, pipping hot... A happy dinner celebrating her birthday.. Thanks Jack's place staff”

“Reasonable price western food and comfortable environment. Will go back there again.”

“Celebrate Christmas here, the meal is delicious, the ambient is nice, the service is good.. Overall satisfied ”

“This is a great place for the family and couple. Great service and the good was wonderful”

It has won many reviews from customers on the website, including 207 feedbacks with an overall score of 4 out of five-star ratings. Out of those, 65% are positive reviews. has provided all the essential information about Jack's Place, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Jack's Place are not good quality, what should you do?

If you have had an unsatisfactory experience in Jack's Place, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Jack’s Place, 333 Boon Lay Way, Singapore

There is a total 207 reviews

4 / 5




  1. Avatar photo
    Joekoh Fishing kaki

    Good the steak is ok very feelings and worth it and good service

  2. Avatar photo
    Enzo Phuong

    Food is decent. Sometimes abit under staffed hence service could be better.

  3. Avatar photo
    Desmond Soh

    Medium rare steak was overcooked.

  4. Avatar photo
    Al Sin

    The strip loin steak tasted better than the one at Westgate branch

  5. Avatar photo

    Came on weekday evening.
    No queue. But most table are under reserve.

    Service ok. Pro-active but not flexible.

    Food Nice. However their bake potato no longer the same I use to taste before.

    Garlic bread soggy — 🫤

    Will recommend to make reservation prior to it.

  6. Avatar photo
    DF Ding Feng

    I would have given 5 stars, but someone was shot and bled everywhere so only 3 stars then

  7. Avatar photo

    Came on weekday evening.
    No queue. But most table are under reserve.

    Service ok. Pro-active but not flexible.

    Food Nice. However their bake potato no longer the same I use to taste before.

    Garlic bread soggy — 🫤

    Will recommend to make reservation prior to it.

  8. Avatar photo
    R Vickneswaren

    Nice food at reasonable prices.

  9. Avatar photo
    Cheefoo Wong

    Nice cosy place if you like sizzling hot food. Also try the healthier choice food, and it’s nice and value for money.

  10. Avatar photo
    Johnny Loo

    Food very slow.

  11. Avatar photo
    Ke De Huang

    Air condition was spoilt on the day that we visited. Don’t have to worry about getting a seat during meal times. The food is so so.

  12. Avatar photo
    Fransisco Thomas

    30 over years of fine steak….if can Find A better place in with better cheaper steak than jacks,…please post than….

  13. Avatar photo
    Daniel Goh

    Nice place

  14. Avatar photo
    Kwan Boon

    I had a great time at Jack’s Place (Jurong Safra) being served pleasantly by Wai Heng who made my fiance and me very happy with her service and attentiveness. She also helped me freshen up my potato with the signature sour cream and bacon bits. Somebody, give Wai Heng a pay raise and promotion please!

  15. Avatar photo
    Low Ts

    Cody. Good food. But the mushroom lobster cannot taste the lobster. Mushroom favor overtook the lobster.

  16. Avatar photo
    Pang Wei Kheong

    went during a Monday rainy evening as trying to avoid the crowds. food is good. service is fine . was lucky as they were having half price promotion on combo grill . two adult with three children. enjoyed. bill is about 90 dollar. without promo should be around 130

  17. Avatar photo
    Carlson Chong

    Value for money during happy hour

  18. Avatar photo
    William Chan

    There is a lot of add in and option which made the price higher. The food is getting worse than before.

  19. Avatar photo
    glenn .zhang

    Want to especially praise Mr Singh for excellent service (courteous, polite and helpful). Extremely well mannered. Incredible. A model waiter.

  20. Avatar photo
    Clement Pang

    Love the oysters, abit pricey. Steaks are pretty good.

  21. Avatar photo
    Loh Jiahui

    Nice food, quiet ambience.

  22. Avatar photo
    Nowitzki Leong

    Food and environment count ! Services are good! Overall could be better!

    食物与环境算!服务都不错! 整体上可以更好!

  23. Avatar photo
    Henry Ong

    Nice atmosphere and quality food

  24. Avatar photo
    vicnaysen vilsamy

    Good wine

  25. Avatar photo
    Franny GOH

    Food is nice. Friendly waitress..

  26. Avatar photo
    James Tay

    The western food is quite nice and peices reasonable.

  27. Avatar photo
    Chin Wee Meng

    Tase different as before but still is a nice place if you go for steaks

  28. Avatar photo
    Southill Hung

    One of the best of Jack’s place we have visited. Friendly waiter and waitress. The food is great – Jack’s place standard maintained.

  29. Avatar photo
    Kian Ngiap Tan

    Service was quite good even though short handed. Food is just normal and average.
    Ordered the Christmas platter and can feed 3 person.

  30. Avatar photo
    Heng Tan

    Nice steak

  31. Avatar photo
    kit wong

    My ever favorite place for family birthday celebration and decent beefsteak. Value for money.

  32. Avatar photo

    Quiet place, not crowded during weekday lunches, good for catch up

  33. Avatar photo
    Jeff C

    Usual nice Western food, prices r more than norm but is due to restaurant std. Occasional visits r ok, more due to cost than the food taste.

  34. Avatar photo
    Paolo Juan

    Nice steak. Nice service.

  35. Avatar photo

    One of the better Jack’s Place restaurant.
    •A comfortable environment
    •Less crowd …

  36. Avatar photo
    Ruediger Eifler

    Perfect steak. A bit too small for the price

  37. Avatar photo
    James Chan

    Overall good service. However order mix grill portion seem a bit small

  38. Avatar photo
    Esmond Chun

    Often visit this restaurant at least twice a year.
    The steak and other hot meals are not fantastic but acceptable as they serve hot.
    Pricing is mid-range so not to over expectations.

  39. Avatar photo
    Gohht 13

    A casual dining restaurant with reasonable pricing. The steak is good and comes with seasonal promotion most of the time. One may top up to a set to make it a complete meal. And there’s a wide range of different types of coffee that you can upgrade, which I personally love the mocha.

    The lunch set meal comes with a soup with a garlic bread, a main, a dessert and a cup of coffee/tea, which can all be upgraded at a small cost. Lately there’s also a one for one promotion during weekdays lunch.

    With the membership sign up, you may redeemed points which is converted to cash rewards, plus other benefits, such as birthday e-voucher.

  40. Avatar photo
    Eric Wong

    I thought the food taste is good but turn out even the coffee shop western better taste then this . SAFRA jurong outlet out of my list. …

  41. Avatar photo
    Brian Loh

    Our usual place for clients. Convenient to park our car

  42. Avatar photo
    Patrick Lim

    Food was phenomenal and service was good.

  43. Avatar photo
    aetos po

    Well the last order failed to attend as ordered. Quite late in serving, required to remind the waiters. But overall the service and food served was good.

  44. Avatar photo

    Not bad

  45. Avatar photo
    singapore keat

    Always a place for delicious meal with family.

  46. Avatar photo
    Ryan Lim

    The steak here is decent and the place is quiet and nice.

  47. Avatar photo
    Gerard James Rozario

    Family style restaurant

  48. Avatar photo
    Sherman Seow

    Childhood family restaurant! Back to enjoy a nice dinner. The western menu still relatively the same and taste delicious.

  49. Avatar photo
    tee yaksiong

    Nice environment to din in.

  50. Avatar photo
    Veronica Paul

    Love the Jacks Place food, I always gi to the Nex outlet, very good service

  51. Avatar photo
    Shawn Soo

    Good food, nice ambience

  52. Avatar photo
    Chris Tan

    Great premium steaks albeit at a premium price. More than sgd 100 after taxes for 2 steaks & drinks. Go for the food not the ambience

  53. Avatar photo
    Chua Hock Beng

    Nothing special

  54. Avatar photo
    Shir Ley Tan

    Always come here for their steak. Very tender and chewy.

  55. Avatar photo
    Cj Wee

    Over priced. Not good meat

  56. Avatar photo
    Chew Aidan Wee Suen

    Not bad steak was pretty well done ️

  57. Avatar photo
    Hayden Lim

    Good place with good food. They should give the drinks before food come

  58. Avatar photo
    David Koh

    Helpful waiterest

  59. Avatar photo
    Jeverio Yeo

    Celebrate family birthday here. Use GE voucher for Safra Jurong West branch. Average customer service as no smiles but service is prompt and businesslike. Food presentation can be improved as it can be better than Collins.

  60. Avatar photo
    Choo Ron

    One of my favourite dinning place

  61. Avatar photo
    Jason Tay

    Reasonable pricing set lunch.

  62. Avatar photo
    Arc M

    Nice food, not pack on weekdays.

  63. Avatar photo
    Tropicarnal ThinkerBellay

    Average service as waiters got our orders wrong but the food was amazing as always.

  64. Avatar photo

    Loved the ambience, great for children. Food is cooked well. Overall one of the best steak restaurants!

  65. Avatar photo
    Gargantuan GARY

    The food is nice and worth it during the 1 for 1 promotion..

  66. Avatar photo
    Ong Chi Hang

    The ambience of the restaurant is great. Waiters are patient, helpful and polite. The steak might be slightly expensive but definitely worth it.

  67. Avatar photo

    This is a great place for the family and couple. Great service and the good was wonderful

  68. Avatar photo
    Chan Moy Nyuk

    The staff are quite responsive friendly when we give feedback.

  69. Avatar photo
    Siah Hx

    Food is okay, crowded during meal time.

    Service is average, especially the Manager who is on duty on 4 Feb 2023, lunch. Manager service is below averge.

    Aircon is v cold here, so take note.

    Online ordering is unavail, frustrating.

  70. Avatar photo
    Stanley Khoo Zhen Shen

    Nice place for lunch with colleagues or gatherings

  71. Avatar photo
    chandran shekaran

    Good food

  72. Avatar photo
    Katie Yeo

    Food is great

  73. Avatar photo
    jinjioa ye

    The food is really good, and we eat on Monday, there are not so many people, I feel very comfortable, that is, we leave when we are full, haha…


  74. Avatar photo
    William Lim Gin Chuan

    Friendly staff n good service

  75. Avatar photo
    Benjamin Lau

    Decent western meals and standard Jack’s Place quality here. Located on ground floor within Safra Jurong, place is nice for a quiet meal of steak, chips or pasta.

  76. Avatar photo
    SP Low

    Slow in service during lunch time.

  77. Avatar photo
    Yen Seow

    Superb dining experience as usual. Love the food, pipping hot… A happy dinner celebrating her birthday.. Thanks Jack’s place staff

  78. Avatar photo
    J X

    Almost two years since we last visited this place Service has dropped. Staff were rather unfriendly. Took super long time for the drinks (peach cooler, lychee cooler, longan coolers etc) to be served. Doesn’t make sense for simple drinks to take so long to be served. When it came, the peach cooler was very sweet. The aglio Olio was super super tough. Thankfully, the staff offered to do a replacement upon feedback.

  79. Avatar photo
    Jenny Lim

    Had lunch@Safra Jurong branch.
    Ordered the set lunch of beef combo which came with soup, dessert drinks. Worthy of its cost..

  80. Avatar photo
    Bene Ko

    fair price quality and friendly service

  81. Avatar photo
    Donna Cherie

    Celebrate Christmas here, the meal is delicious, the ambient is nice, the service is good.. Overall satisfied 😀

  82. Avatar photo
    Tan Yam chua

    Understaff. Food is very good

  83. Avatar photo
    Kevin Wong

    Enjoyed it absolutely.

  84. Avatar photo
    Ludovic Flé

    The red meat plate are good for affordable price. The entries and the desserts so so (rather close to company’ cantine than French basic pâtisseries from street’ corner). For entries and desserts, rather feel like eating ibis budget hotel than novotel for those who know. Mains really worse it however. So overall as it is cheap it’s OK for quick lunch or dinner.

  85. Avatar photo
    Joe Lee

    Quiet and nice food.

  86. Avatar photo
    Lew Jia Haur

    Decent dining experience. Courteous staff. Wouldn’t mind coming in with family for a simple western meal if around the area, although wouldn’t be going there specially.

    The beef cuts are of decent quality.

  87. Avatar photo
    Bobby Ang

    Good ambience & good food that’s reasonably priced. Excellent service too!

  88. Avatar photo
    Yeo Kim Song

    nice set lunch with affordable pricing

  89. Avatar photo
    Goondu Smartie

    A family orientated restaurant which many older generation locals visit since young.

  90. Avatar photo

    Haven’t experienced such splendid service in a long while! Thank you Wai Heng for your warmth and genuineness! Escargots, striploin steak with baked potato and signature condiments were also super yummy!

  91. Avatar photo
    Kwok Cheong Loh

    Cosy but not so attentive staff…

  92. Avatar photo
    Steve Poh

    Food is fine but waiting time is quite long even if there is no crowd. Need to improve on this.

  93. Avatar photo
    Ee Teck Lye

    Very nice and pleasant environment restaurant to celebrate any OCCASION something like Birthday, promotion, Father’s Day, Mother’s Day …..etc

  94. Avatar photo
    Foong C C

    Not too crowded. One item delivered wrongly but no fuss to get correct order.

  95. Avatar photo
    Travis Saw

    Foods is below average. Hard to eat.

  96. Avatar photo
    Guan Liong ONG

    Clean and quiet. Serves good value set lunch.

  97. Avatar photo
    Achuthan Bhaskaran

    Food is ok. Prefer the outlet at West Coast (permanently closed) where staff were friendly and the food was better. The water melon juice was diluted. Maybe too much ice. Will try other outlet next time.

  98. Avatar photo
    Agus Kurniawan

    Got Christmas gift, nice food, good serve

  99. Avatar photo
    Lena Koo

    Food is served quite quickly. Good service.

  100. Avatar photo
    Alfred Farid

    Hi, I would like to commend the jack’s place team at Jurong safra outlet for an excellent service provided during my dine. You really have a very impressive team of staff. We found a hair in one of our course meal – aglio olio ordered by my friend. whilst i ordered the chicken cutlet. But the team compensated with both our meals as they saw that there was a piece of chicken cutlet in the aglio olio. Thanks team for making our dining experience here an awesome one. Will definitely recommend coming here.

  101. Avatar photo
    Jonathan Lim

    Decent place.
    Food was quite okay, or Jack’s Place standard have dropped?

    The service staffs are usually missing and not easy to get their attention.
    Especially so as we were there during non-peak hours.

    There were only 3 tables with customers when we were there.

    Need much improvement on service.

  102. Avatar photo
    Lucky kkSam

    One for One Value for Money

  103. Avatar photo
    Lee Teck Leong

    Good food and reasonable price

  104. Avatar photo
    Mashy Mellow

    Had Barramundi with Otah & curry sauce under national dy promotion. Fish is fresh and juicy but pity the otah wasnt much thinner then in menu. It comes in set meal if you are willing to top up $6.80 to get a soup and dessert.

  105. Avatar photo
    cy Toh

    Family friendly restaurant, which serve affordable steaks.

  106. Avatar photo
    Seng Chai Loh

    Professional service by the staff.

  107. Avatar photo
    AGALIVIR Asotnes


  108. Avatar photo
    Ang Rui Xiang

    Quiet place, nice food

  109. Avatar photo
    DoRiS C

    Dine at Jack’s Place regularly with my fave outlet at Jurong SAFRA. Usually not overly crowded during weekend dinner time. Food quality is usually up to standard at all outlets.

  110. Avatar photo
    Alicia Ong

    Not as good. Miss the old Jack’s place

  111. Avatar photo
    Michael Ho

    Great food, great service. My fav steak place.

  112. Avatar photo
    Francis Tan

    Reasonable price western food and comfortable environment. Will go back there again.

  113. Avatar photo
    Tony Ho

    Quite ex

  114. Avatar photo
    C S S Rao

    Jacks Place used to be a great Steak Restaurant in the 90’s..till some time in 2000’s.(Their outlet in Killiney Rd was very good).Then they stopped serving Pork products in their dishes..& Fillet Mignon Sizzler steak which had Crispy Bacon on it was revamped wth other items. Further..their service attention to customers had waned also..& Red Wine was served chilled..thus ruining its taste. Lastly like most Western food outlets in Singapore they hardly have any hot vegetarian main dish offerings.. unlike in North America etc (where there are atleast 5-6 items to choose). Overall an average Restaurant wth 5 star prices.

  115. Avatar photo
    Josh Ng

    Jacks Place always delight me with the rustic nostalgic western ambience.

  116. Avatar photo
    Alan Ng

    Nice and affordable place for a western meal. The ambience is nice and cozy.

  117. Avatar photo
    Annie Tan

    Very poor service, chicken was not cooked

  118. Avatar photo
    Karen Kwong

    A set meal of Grilled Barramundi with Hollandaise Sauce, Cream of Shiitake Mushroom and Mango Mousse Sliced Cake with Earl Grey Tea fills the hungry belly
    If you’re a small eater, please bring your family to savor the delicious western meal.

  119. Avatar photo
    Huiqi Chia

    Nice good food but not enough ppl to serve, long waiting time to clear table and serve desserts despite multiple reminders… will go another branch not Safra Jurong

  120. Avatar photo
    CH Pow

    Nice place. Food is tasty. Staff could be more attentive

  121. Avatar photo
    Herry Haryana

    Nice place

  122. Avatar photo
    Edi Santoso

    Nice place to lunch

  123. Avatar photo
    Mr_lolxdi hakunah

    My friends mother works there i go there to leave good reviews

  124. Avatar photo
    Khairina Mohd

    Nice ambience. Staff was very professional and polite.

  125. Avatar photo
    Praveen Jagadeesan

    In terms of taste, it doesn’t do justice to the pricing. Ambience is good.

  126. Avatar photo
    Qiao Han

    Steak like stiff only…

  127. Avatar photo
    Brendan Tan

    Food quality was acceptable, but the prices were a bit too high for it. Atmosphere and such is just ok. Experience with the service staff was very bad however. I had ordered food did not indicate that it contained egg, something I’m allergic to. Upon receiving the order I realised it contained egg and asked to change the order, and even offered for pay for a new one if necessary. But the staff refused to give me a new portion, claiming I should have stated beforehand I had allergies. I replied that I would have made it known if the food had any possible indication that it might contain egg, but he didn’t not want to listen to reason. In the end I ordered something else, but had to argue to not be charged for the portion I did not eat and had returned. Had considered leaving a lower review but the other staff were polite enough that I feel it would an unfair representation for them.

  128. Avatar photo
    Chin Wei Wen

    Lunch menu was decent but food was poor

  129. Avatar photo
    Hong Guan Soh

    They served super duper tender delicious Beef Stew

  130. Avatar photo
    SQ Ng

    It’s ok. Edible. Place is clean. Nostalgic 90s resto vibe.

  131. Avatar photo

    Great lunch and service

  132. Avatar photo

    nice environment

  133. Avatar photo
    Tobbie Poh

    Good steak, pretty good value for money, good service.

  134. Avatar photo
    Wannie Michelmann

    Trainee usually no clue of anything. Head waiter only can answer question but don’t expect they know their wine. Basic mass crowd and cheap commercial stuff used. Lobster bisque turned into corn flour once left there for 15 minutes.

    Cost 59 dollars for dinner set ala carte. For jacks place not worth it.

  135. Avatar photo
    Yap Deborah

    Nice food and ambience!

  136. Avatar photo
    L Wong

    They changed their menu. Beef quality seems to drop. Latte was diluted. Service level needs to improve.
    Twice i visited and they put me in one of the corner seat and forget about me. When you raised your hand, the waiters and waitresses just never seems to notice you. Pretty sad.

  137. Avatar photo
    Charles Lee

    Standard jacks place. Go there cos safra member has discount.

  138. Avatar photo
    F Chai

    Reasonably priced family restaurant with western and local food. Good variety and set meals are value for money. Steak and baked potato is their regular favourites. Grill baramundi in the flavours of the sea is a good seasonal option. New staff Stephy is attentive. Other new service staff does well too.

  139. Avatar photo
    Josh Kang

    Food was great

  140. Avatar photo
    BelandBray Karen L.

    Always hearty meals here at the good ol’ Jack’s Place! Even kid’s meals are pretty full sized! The familiar western selections, and that potato with skin topped with a heapful of sour cream, bacon bits and spring onions! We were there to celebrate the boys birthday and service was impeccable, constantly checking if everything was fine!

  141. Avatar photo
    Crystal Cove

    Great food. Lovely ambience

  142. Avatar photo
    David Chong

    Nice place with friendly staff .

  143. Avatar photo
    Jimmy Teoh

    Western food steak and salad also local flavor western food price average $20 depending what you order

  144. Avatar photo
    Siah Hx

    Food is okay, crowded during meal time.

    Service is average, especially the Manager who is on duty on 4 Feb 2023, lunch. Manager service is below averge.

    Aircon is v cold here, so take note.

    Online ordering is unavail, frustrating.

  145. Avatar photo
    Caroline Huang

    Really disappointed in their red velvet cake. 3 years ago, we ordered a full 500g red velvet cake and we were served a majestic 3 layered red velvet masterpiece. This time we ordered a whole 500g red velvet again but it was 2 layer of red and 1 layer of cream, and the whole red velvet was covered with coconut shavings, horrible try at a new recipe.

    Aside from the unfortunate red velvet incident, service and food quality still remains as great! We enjoyed ourselves.

  146. Avatar photo
    Mike Koh

    The steak is so so, ask for medium ended well done steak.

  147. Avatar photo
    Ivy Teo

    Nice food and ambience @ safra jurong

  148. Avatar photo

    Great service by a young female staff! would reccomend

  149. Avatar photo
    Meizhen Tan

    steak are affordable and the doneness is just right

  150. Avatar photo
    zi yan lim

    Food was average. Service is slow, but servers were friendly and helpful. Managed to change the potato to more salad.

  151. Avatar photo
    Tan Peng Soon

    Good food ,nice service and environment friendly.

  152. Avatar photo
    Aik Hong Tan

    They have 1 for 1 from 2pm to 5pm.

  153. Avatar photo
    Jerome Lim

    Book in advance to minimise waiting time. Food was good although the place was slightly understaffed. Will recommend this outlet if you’re a safra member.

  154. Avatar photo
    vea hyun

    The food delicious and yummy

  155. Avatar photo
    Haruki Shindo

    Always love a Sunday dinner at this neighbourhood steakhouse service is hit & miss depending on who’s serving you (I had a pleasant experience this visit, less the last). Most importantly food is good, so I’ll be back! …

  156. Avatar photo

    Curly fries was over salty. Mixed lamb n fish presentation was lacklustre, piece of fish was small, overall taste still alright. Beef stew and rice tasted nice. Overall good enough for a quick business lunch.

  157. Avatar photo
    Mingz Wang

    The appetiser is a bit too much for 1 person, maybe they try to match the amount food to the price.. but I rather they reduce the price instead. The main course is alright but the rareness scale is a bit off to the rare side.

  158. Avatar photo
    Sherman Seow

    Childhood family restaurant! Back to enjoy a nice dinner. The western menu still relatively the same and taste delicious.

  159. Avatar photo
    Tan Yan Soon

    Quiet dining experience. Food was served quickly, however the drinks did not come with straws and have to request to be given.

  160. Avatar photo

    Love the crews there making the food to another level

  161. Avatar photo
    Rui Jiang

    Nice place not many ppl

  162. Avatar photo
    David Cheong


  163. Avatar photo

    The location and environment are elegant, western food and hot and cold drinks, so you will never forget, the receptionist is very polite and warm, and will go back to dinner next month.


  164. Avatar photo
    Clement Tang

    Decent food, friendly staff

  165. Avatar photo
    Jiayi Goh

    Nice ambience. Food is average. Ordered breaded fish and chips, and the grilled chicken set. Fish is not fresh, the pineapple that comes with the chicken tasted spoilt. If you are looking at value for money, come during lunch for the set lunch menu. Service was ok.

  166. Avatar photo
    Lee Weng Sun

    Good place for business lunch time

  167. Avatar photo
    M Sim

    Their offers are pretty good.
    Love their potato with sour cream, chives and bacon bits. Pro tip, you can ask for seconds.

  168. Avatar photo
    fred mah

    Good food

  169. Avatar photo
    Mac Cam

    Nice Western food

  170. Avatar photo
    Lawrence Loo

    So far so good, my first time visiting them.

  171. Avatar photo
    Suresh NP

    Well a variety of delicacies to feast here. Though one may find it pretty expensive compared to other eateries, its worth the price one pays as the dishes are tasty and delightful. Its worth every penny spent. Friendly staff and a cosy atmosphere dwells in the dining area.

  172. Avatar photo
    Johnny Tan

    Nice places.

  173. Avatar photo
    Liang Tan

    Disappointing, large queues and waiting times. Restaurant was busy with people wanting to redeem vouchers, end of the redemption period worst time to go. Service okay, wait very average…

  174. Avatar photo

    Wide variety of steak choices. I personally like the classic striploin with mushroom sauce.

  175. Avatar photo
    Phang Xiang An

    Great ambience, very rustic furniture and generally a good place to chill. Though location wise would require a walk from noon lay MRT.

  176. Avatar photo
    Mael EL Vince

    Overall a nice place for a family meal with a wide selection of dishes. The chocolate brownie was great but might be a bit too sweet. Had the slipper lobster aglio olio, the aglio olio was spicy and taste good but the lobster (crayfish) was tasteless and dry. Waiter wasn’t rude per se but is listless and unenthusiastic.

  177. Avatar photo
    Anno Vi

    Taste is average. Service is okay. If not for the lunch menu, then not worth it.

  178. Avatar photo
    Leelim Wengchoo

    Nice food and atmospheres is cool

  179. Avatar photo
    Wen Wen

    Nice and cosy. Casual western fare. Value set lunches

  180. Avatar photo

    This is my new favourite Jack’s Place restaurant. The steak is cooked perfectly well and the service is great! I really like the atmosphere too. Celebrated a family member’s birthday here and we all had a good time. Will be back!

  181. Avatar photo
    Charles Lau

    Quiet place serving decent western food at affordable price. Attentive staffs.

  182. Avatar photo
    Irvin Tan

    Too crowded and under staffed

  183. Avatar photo
    Daphne Lee

    Great ambience with festive decorations. Food is awesome!

  184. Avatar photo
    Pamela Tan

    We usually come on weekday afternoons and the lunch deals are pretty good. Recently we had to have a late dinner. I checked the website which stated it closed at 10.30pm that day, last order 30 mins before closing – hence, that should be 10pm last order, right? We arrived at 9pm and were told that the time for their last order had passed. I said that’s not what the website said. They said “Yeah, we feedback to the HQ to change the info on the website but they say cannot be changed.” I thought if that was true, HQ was being very inflexible indeed. In any case, be warned, netizens!

  185. Avatar photo
    Sarah Lim

    Warm and friendly restaurant.

  186. Avatar photo
    Alan Ng

    chicken chop no good

  187. Avatar photo
    sujay bangale

    Sub par food for premium prices , would rather go to Astons

  188. Avatar photo

    Maybe because they were understaffed… I went there to dine for mother’s day dinner with my mother. I reserved a table but they didn’t seem to have my name on the reservation list? All the waiters were too busy to be flagged down. Clearing of plates was done when they happened to walk past the table, just the arm stretched in, take the plates and walk off. No asking ” Is it okay if I clear the table”. Had 2 items the waiters forgot to bring to us… which took a while for us to get them because the waiters were so hard to flag. In the end, we got some good service from the assistant manager.

  189. Avatar photo

    The ambience in the restaurant is pretty retro and chill. Nice place to dine on a weekend evening. Food is good and tasty. Parking is hard to find due to number of cars.

  190. Avatar photo
    Eddie Chen

    Good service and excellent quality foods

  191. Avatar photo
    Dusko Grba

    Food was average. 4 of us had their steaks..all i have to say is you better have sharks teeth n jaw to chew that meat. Felt like i was fighting the animal while eating it. Even toigh meat can be prepared to be relatively soft. Simoly tgrowing a piece of meat on the frying pan does not make it a steak.. Just my oppinion. Service and ambionce was nice though.

  192. Avatar photo
    Qing Qing

    It is quiet.

  193. Avatar photo
    Eileen Seah

    Nice steak place. Baked potato is our favorite. Friendly service staff.

  194. Avatar photo
    Goh Yen

    Very disappointed with the quality of food. Under staff too, never serve our drinks after finished our soup, have to go counter and asked for it. we are regular customers more than 20 years, JP causeway point, yishun safra, amk branch, this safra juring is the worst among all in terms of food and service.

  195. Avatar photo
    Samuel Siow

    Impeccable service. Good steak!

  196. Avatar photo
    Louis Ng

    So so food.

  197. Avatar photo
    Scott A.

    Classic jack

  198. Avatar photo
    Jenny Chieng

    My favourite place for grilled chicken with mushroom sauce.

  199. Avatar photo
    May Chan

    I was disappointed with the quality served at Jurong Safra branch. Only 3 service crews on that day, beside the slow service, the food quality was bad, steak was tough, lobster was over cooked and not fresh.
    These 2 stars was given for the 3 service crews as they are trying their best to serve everyone.
    I have pics to contribute as I really have no mood by the time food we’re served

  200. Avatar photo
    David Chee (Sun Chaser 太阳追行者)

    Cosy n Serene…but during this Covid period it’s just probably so…

  201. Avatar photo

    Had the T bone set for 2.. the waiting time was definitely not 30min as stated. It took close to an hr for the meat to be served. Sides were generous and we were honestly already full from them while waiting for the main.
    Sides (potatoes & macncheese) were great but the T bone was extremely tough and not tasty at all..

  202. Avatar photo
    hwasa Juno

    Come to eat at this restaurant often. was very excited to come everytime .But today, I feel uncomfortable with the food at all. Because I ordered a steak
    Choose the doneness as medium well But the food I received the first time was under like medium rare. The staff was willing to cook for me again for the second time. The results was medium rare again And then we told the staff to change it for the 3rd time. They gave me a over well done as so hard and tough I couldn’t eat it, so I only ate potatoes and vegetables. Please improve every dish to the standard. Thank you.

  203. Avatar photo
    Jayson Sew

    I went there in Valentine and ordered their Valentine special. The food is good and the portion is big for the price. Its worth it. But it a little bit crowded and the service is alittle slow, I think is due to the valentine day.
    I waited for 15min before I get a table even through I booked a week earlier.

  204. Avatar photo
    Jane Yap

    First visit as I have some voucher to clear. Very pleasant experience. Ordered mixed grill and combo lamb chop and fish fillet. We enjoyed very much. Nice ambience. Service is good. Staff are friendly. Mushroom soup a little blend. Baked potato is really nice with the 3 toppings. Most Glad is the cashier help us save money by showing how to use Shopback boost. I am not aware of such good deal out there. Thanks a lot! Surely will come back.

  205. Avatar photo
    Chi Wing Wilson Wong

    nice environment, good service but food is fairly good

  206. Avatar photo
    Sandy Su

    Need to improve the customer service..

  207. Avatar photo
    Marcus Goh

    Value for money set western food, kids friendly with kids menu. Place is wheelchair accessible. Also available are premium steaks, lobsters, escargo and wine. For healthy choice, salads are available. Soft music plays in the background, no live band.

Review this post

Your email will not be made public. Required fields are marked *

All comments containing website links will be marked as spam