Review Holiday Inn Express Singapore Orchard Road, An Ihg Hotel 20 Bideford Rd

Review Holiday Inn Express Singapore Orchard Road, An Ihg Hotel 20 Bideford Rd

“2 night layover on my way back to Europe. Located just off the main road it’s a quiet spot but close to a wealth of places to visit. …” or “Great location on the central orchard.. Always book this hotel. Good food for breakfast and just a cross the street to reach Al Falah Mosque.” It is one of the few customer evaluation comments about Holiday Inn Express Singapore Orchard Road, An Ihg Hotel. Let’s read more of this article on Thecityvisitor.com to find out if Holiday Inn Express Singapore Orchard Road, An Ihg Hotel is quality.

Introduction about Holiday Inn Express Singapore Orchard Road, An Ihg Hotel

Here are some fundamental details regarding Holiday Inn Express Singapore Orchard Road, An Ihg Hotel. In terms of , it is generally believed that Holiday Inn Express Singapore Orchard Road, An Ihg Hotelis one of the best places to choose and trust. It is placed at 20 Bideford Rd, Singapore. Whether you are looking for a place or a service related to , this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 66903199 (+65 66903199)
  • Website: https://www.ihg.com/holidayinnexpress/hotels/us/en/singapore/sinex/hoteldetail?cm_mmc=GoogleMaps-_-EX-_-SG-_-SINEX
  • Address: 20 Bideford Rd, Singapore

Detailed information of Holiday Inn Express Singapore Orchard Road, An Ihg Hotel

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Holiday Inn Express Singapore Orchard Road, An Ihg Hotel.

Monday, Tuesday, Wednesday, Thursday, Friday: 06:00 to 17:00.

Saturday, Sunday: Close.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
3.95 km4 minute5 minute3 minute

How to contact Holiday Inn Express Singapore Orchard Road, An Ihg Hotel?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Holiday Inn Express Singapore Orchard Road, An Ihg Hotel via:

Phone number

You can reach Holiday Inn Express Singapore Orchard Road, An Ihg Hotel at 66903199(+65 66903199). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Holiday Inn Express Singapore Orchard Road, An Ihg Hotel via https://www.ihg.com/holidayinnexpress/hotels/us/en/singapore/sinex/hoteldetail?cm_mmc=GoogleMaps-_-EX-_-SG-_-SINEX. It will react rapidly and assist you with your concerns.

Address

You can directly come to 20 Bideford Rd, Singapore if you have any questions or want to try to experience its services.

Holiday Inn Express Singapore Orchard Road, An Ihg Hotel reviews

Holiday Inn Express Singapore Orchard Road, An Ihg Hotel is among the best destinations of in Singapore, and it merits your consideration.

Is Holiday Inn Express Singapore Orchard Road, An Ihg Hotel good?

To determine whether Holiday Inn Express Singapore Orchard Road, An Ihg Hotel is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“The room was of an adequate size for a hotel located in the prime Orchard Road area. The location of the hotel is extremely convenient. The facilities provided in the room are sufficient. …”

“2 night layover on my way back to Europe. Located just off the main road it’s a quiet spot but close to a wealth of places to visit. …”

“The location of this hotel is great as it is close to shopping malls The only thing we will pick on is the lack of noise cancellation between rooms and corridors. …”

“Location very convenient just walk for few steps to MRT , shoping mall , hospital. Staffs very helpful work efficiently during check in and check out. Free breakfast with variety choice of foods”

“Eventhough the overall size of the room is on the small side for Asian standard, the efficient bathroom design helps to make the room comfortable and feel more spacious than it is.”

“The room is really good and clean, wifi is very good, the room is also big, breakfast menu are very good, most importantly the staffs are really nice and could support you well! Thank you.”

“Great location on the central orchard.. Always book this hotel. Good food for breakfast and just a cross the street to reach Al Falah Mosque.”

“Perfect location for shopping. Very comfortable rooms. Very good service overall”

It has won many reviews from customers on the website, including 210 feedbacks with an overall score of 4.6 out of five-star ratings. Out of those, 92% are positive reviews.

Thecityvisitor.com has provided all the essential information about Holiday Inn Express Singapore Orchard Road, An Ihg Hotel, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Holiday Inn Express Singapore Orchard Road, An Ihg Hotel are not good quality, what should you do?

If you have had an unsatisfactory experience in Holiday Inn Express Singapore Orchard Road, An Ihg Hotel, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Holiday Inn Express Singapore Orchard Road, An Ihg Hotel 20 Bideford Rd

There is a total 210 reviews

4.6 / 5

92%

8%

0%

  1. Avatar photo
    m1travels

    Ideal place for our family of 6’s 4-night stay. Our itinerary was mostly shopping and eating well so this is a great spot to walk around Orchard road (lots of good places to eat within 1km walk), going back in between shopping and scoping stores. Will definitely consider staying again at this property next time.

  2. Avatar photo
    N C

    Positive:
    Great location in the middle of Orchard Rd, close to all the shops.
    Service was polite.
    Mattress is hard (I like it, other people may not).
    AC works quietly.

    Negative:
    Bathroom is badly designed with disfunctional shower door. Vanity countertop is unusually low than normal (+/- 30cm lower) so I have to bend down to wash my hands and it hurts my back. Small space. Sink water tap sprays everywhere unless it’s running slowly.
    Breakfast is free but quality is really bad. This is shocking considering Singapore is famous for its food.
    Very noisy as I can hear other room doors slamming throughout the night, and water running loudly in the wee hours, and people talking next door.

  3. Avatar photo
    G C

    I arrived at the Holiday Inn Express Orchard Road after 27 hours of nonstop travel. I was completely exhausted and when I reached the front desk to check-in, I realized I’d left my phone in the taxi that had dropped me off. Felicia, at the front desk, immediately sought to help. Aziz at the front door also offered to help and found the taxi number.

    Felicia asked her coworker to try calling my phone while she used my taxi receipt to track down the cab, call the driver, and ask him to return my phone at the hotel. Thanks to Felicia, I had my phone back in under an hour! Not only that, while all of this was going on, she also checked me into my room so that I could wait in comfort and helped several other guests. She is a rock star manager and made my first stay in Singapore so much more comfortable due to her quick thinking and kindness!

    10/10 would recommend this hotel based on treatment from management and staff – and the room was super clean!

  4. Avatar photo
    Chuckstar

    2 night layover on my way back to Europe.
    Located just off the main road it’s a quiet spot but close to a wealth of places to visit. …

  5. Avatar photo
    Alan Tan

    The room is pretty spacious compared to other Holiday Inns I stayed. Simple but adequate. Room is well taken care of. Bed is definitely comfortable. I dislike the bathroom. The door either close for the shower area or the entire bathroom. If u close for the shower area, it means the toilet bowl area is exposed. If u close the entire bathroom, u gonna wet the entire toilet too. It just doesn’t make sense. Also, the room is a bit too close to the office building opposite. I can see workers hustling at their desk. I’m not sure if I am motivating them or demoralising them by having a vacation on a weekday!

  6. Avatar photo
    Vincenzo Prosperi (Vincenzos)

    Great, friendly and welcoming. Guys at the reception are awesome and the Chef is fantastic. The chef is super friendly. I asked him to make me an omelette for breakfast and he did. It was delicious and just perfect. Rooms are nice.

  7. Avatar photo
    Ed17

    This was our second stay at this Holiday Inn. The staff are always super friendly, check -in and check-out is very efficient. The hotel is modern , comfortable and service focused. Breakfast included is a nice touch and shows guests the …

  8. Avatar photo
    abajan

    I really enjoyed my stay in this hotel. reception staff is excellent and willing to help always. Breakfast is good and it helped a lot when you have to start work early. Its walking distance to Mount Elizerbirt hospital and many shopping …

  9. Avatar photo
    RayeC

    Even the prices are great. It definitely not worth the stay. I will rather pay extra to receive at least some services. Took an hour to check-in 2 rooms. Seriously?

  10. Avatar photo
    Fifimh

    the location of the hotel is in the city center, food cleanliness is highly recommended, hotel staff very friendly and helpful, but the hotel price is not cheap, discount suggestion for next visit, overall highly recommended

  11. Avatar photo
    Anonymous

    Arrival was a breeze, got my room at 1pm, went straight to the room. Good location with direct access to Orchard road. Good selection of complimentary breakfast. Room and bathroom are extremely clean and comfortable. Love the working desk …

  12. Avatar photo
    Anyhow123

    Location is good (in the “middle” of orchard), walking distance to nearby MRT or bus stop. Seats available at lobby to rest if calling cab or ride. Staff are friendly and helpful especially the front desk. Breakfast spread is limited …

  13. Avatar photo
    P Shah

    Overall good experience with this hotel. Except – hotel didn’t have the room we had requested and had to settle for the different (smaller and crammed) room. From there on it worked fine. Don’t know if hotel will refund any of the points …

  14. Avatar photo
    Two js

    Great location, friendly and helpful staff. Room was reasonable size, comfortable bed and two good seats for relaxing. The shower was large and even had an extendable washing line. Although we did not use it the hotel even had guest laundry …

  15. Avatar photo
    Betx2

    From the doormen to the front desk staff, all were warm, gracious, and attentive to our needs. Check-in and check-out formalities were a breeze. The hotel’s location is ideal—-just a few minutes walk to bus stops, MRT stations, taxi …

  16. Avatar photo
    Robert

    The location is great and the breakfast is good. However, the mattress was thin and felt lumpy. The bathroom has a single door that is meant to swing between the main room and the shower stall. The result is that when you shower, water …

  17. Avatar photo
    Rushikal

    A hotel with superb location for shopping. Easy access to MRT. A super helpful staff committed to making your stay truly comfortable. Rooms that offer superb value for money when compared to others in the city.

  18. Avatar photo
    Lilee Cuff

    The location is excellent. Steps away from shopping, dining, bus stops, taxi stand, and subway (MRT) station. The room is a little small, but well equipped. Beds are comfortable and housekeeping was done daily.

  19. Avatar photo
    iamgsm

    Breakfast area can be expanded and be house on another level where more space can be allocated for all guests.

  20. Avatar photo
    Jonathan Visperas

    Ideal hotel location for business and shopping pleasure.
    Accommodating managers and staff. Nice breakfast offers suited for every nationality.

  21. Avatar photo
    e2ts

    This place ticks all the boxes of great location, bed comfort, cleanliness, good service, good breakfast etc. It is a convenient spot for business trips and very reasonably priced for family. the proximity to the heart of Orchard Road and …

  22. Avatar photo
    Guest 1409

    Booked in advance and wrote email to hotel for room preferences. Which includes a foam pillow, to be away from elevator and 6 bottles of water per day. Checked in and discovered my room right next to elevator! And pillow and water not in …

  23. Avatar photo
    Silvia Tan

    Startegic location at orchard road, very comfortable bed and pillow defo gonna get you quality sleep, jet shower ,clean room .. so far i really enjoyed staying there

  24. Avatar photo
    Sarah Ong

    This hotel is currently use as quarantine zone and my client requested me to deliver his purchase to the hotel lobby. The security staff is freaking rude and uncooperative when I request to have a trolley from the hotel to place the heavy bulk (above 25 kg) so that they can handle easily. The security staff insisted I carry in right at the door step and I as a female have to unload from my car and hand carry in up their stipulated point.
    The two lobby staffs just seat and watch.
    When I feedback to my client who is currently residing there, he too also experienced the rudeness of this security man and the hotel staffs.
    Such a shame of our local hotel with this low level of hospitality.

  25. Avatar photo
    Ling2 Widjaja

    Everytime i’m in singapore ; will stay here; the welcome drinks also great; and the bed very firm; breakfast always a lot of choice ; American breakfast and Asian breakfast even indian food is delicious specialty Samosa

  26. Avatar photo
    912MRN

    Great place to stay. Room is not big but is simple and sufficient for 2 person staying in the room. If you are early riser, you can go to the breakfast area at the lobby at 5:30 and get your own coffee/ cappuccino from the machine and take …

  27. Avatar photo
    WEING

    Found the rooms to be spacious, clean and well maintained. Breakfast was pretty decent too.

  28. Avatar photo
    SetuBlr

    We were here for a workshop for 4 days. This hotel is right on Orchard with access to everything. Although it is a holiday Inn express, the property is great with all amenities. Our check in was quick, the service desk took care of our …

  29. Avatar photo
    Lidvina Marcellyn

    Staying here during early pandemic in 2020 for months!! It was a great experience.
    It’s located in the center of orchard road. Since most of the shops were closing during the Circuit Breaker, it was easy for me to find food around orchard and buy groceries.
    They have washing machine that can be used. Their staff is so good to me n my dad. They have been so helpful with printing docs, adjusting the bfast menu and so on. Thank you so much.

  30. Avatar photo
    Bernadette P

    Make no mistake that this hotel is basic, at best. I chose it for the central location, which gets 5 stars, as we had not been in Singapore for 18 years. Breakfast was disappointing, tasteless and unhealthy and it was a fight with the masses to get a table. A few of the front desk team were great (eg Gerald). Had a peculiar exchange with a young lady at the desk before we departed yesterday for the UK. I asked if the hotel had an airport shuttle.. instead of just answering the question and saying “no”, her subsequent remarks suggested I was after a free ride and she actually said “I would suggest you call a cab yourself” – as if this wasn’t obvious. Disappointing for sure.

  31. Avatar photo
    Tarra

    perfect location for my meetings and my needs. Lots of great malls around, easy to check in and out. …

  32. Avatar photo
    Uthura

    I have stayed at this hotel with my family on16th Oct 2022 to 19 Oct 2022. Hotel location is very good and near Shopping Mall and hospital. Hotel is clean and good service so I intended to stay next my trip and I will recommand my friends to stay this hotel.

  33. Avatar photo
    bloo2582000

    I overall enjoyed my stay with this hotel. The staff are friendly and nice. They do need to add more breakfast entrees.

  34. Avatar photo
    Mike_ph

    We had a wonderful five-night stay at Holiday Inn Express at Orchard Road (we were a group of 8 which includes 2 senior citizens and 2 kids). Check-in and check-out were fast. The hotel staff was efficient and courteous. The rooms were …

  35. Avatar photo
    reno7788

    I was staying at this hotel for 3 nights and I got the most out of my sleep every single night. The mattress was comfy and the pillows are fluffy. The breakfast choices were also good, yet I believe they could serve a different variations …

  36. Avatar photo
    ashok valechha

    Excellent Indian food for breakfast. I loved the vegetarian snacks in the breakfast. Everyday there was a new delicious Indian dish. I loved my stay. Service was excellent. I asked room service that we are two persons husband and wife so …

  37. Avatar photo
    idya16

    Holiday inn express orchard is located at a very strategic location which is very near to the shopping malls, hospital and all public areas including public transport. It’s my first time staying here and I was quite surprised because it’s …

  38. Avatar photo
    Duckling Gem

    The hotel is near the shopping mall and train stations. When you get tired shopping and/or strolling, you can go back to your room and snooze, fresh up, then get back to Orchard road (a cool strip) to hop from one shop to another yet again. …

  39. Avatar photo
    De Don

    The Hotel is located in an area with easy access to the City Centre and Shopping Malls. The check-in experience was good and the Front desk Staff recognized my Platinum Level which came with some Points and a Glass of Beer. The Common Areas …

  40. Avatar photo
    Rigval Reza

    Right smack in the Orchard rd shopping district makes this a convenient place to stay if you are in Singapore for a shopping trip. Room (double single beds) are on the small size but its the location that makes it great. Just a super short walk to Paragon mall and towards Ngee Ann City.

  41. Avatar photo
    Sotivear Pich

    Room is very clean but no fridge if I’m not wrong?! The standing shower is great as well. Breakfast time is always full of people but the food is good.

    The internet is good as well. Aircon is very quiet . Best part is that it’s five minutes walk to shopping malls! It’s awesome!!

  42. Avatar photo
    Redza

    Great gem for hotel at its location. It’s very near orchard road (near Paragon Shopping Centre) as well as Al Falah Mosque. Takashimaya is minutes by walking and you’re in between Somerset and Orchard MRT stations. The hotel offers Halal …

  43. Avatar photo
    Binny Shah

    Too good
    Room is beautiful
    Bathroom has bathtub and jet spray
    Service is delightful

  44. Avatar photo
    Gus1977

    Stayed here for business and a few days of personal travel with the family. Great for business travel however can be a bit cramped with a family of 4. Overall we would likely stay here again even for a family holiday because of the …

  45. Avatar photo
    Mahen Samara

    Been here for over 4 days and hotel has been excellent. The room and breakfast has been very good. Need to commend the housekeeping services provided by Thuy which has been exemplary. Very courteous and always willing to help.

  46. Avatar photo
    BruMedNick

    Fantastic location, walking distance to shopping, food and public transport. …

  47. Avatar photo
    Felicia Lim (fellove)

    I would like to commend the Team at Holiday Inn Express Singapore Orchard Road for making my QO experience a great one!
    The service provided by both the staff handling the QO related matters, as well as front desk reception for any hotel related services, were really good. All requests made were handled and attended to promptly.

    I had no dietary requirements initially, but upon noticing that I could do without the packet drinks provided, and not wanting to have to trouble the staff to put in the sudden request, I simply left a note at the door instead so they could save the drinks for others instead of wasting them if they happened to notice while dropping off my meals.

    To my surprise, not only did they take note of the details, they also subsequently made a note on all my meals (on the bag itself for that matter) that no packet drinks were required. And to top that off, they replaced the packet drinks with bottles of water instead of not providing any drinks at all.

    The room was clean and comfortable for 1 pax, and I also like that they were able to provide laundry services, as well as a change of linens when required.

    Appreciate the efforts of the team, and thank you for providing the service that you would for a typical hotel guest. Stay safe, and thank you!

  48. Avatar photo
    Carolina

    Perfect location for shopping. Very comfortable rooms. Very good service overall

  49. Avatar photo
    John_Sg

    The hotel is located at an amazing location, just off Orchard Road. You (obviously) pay for that but for a little bit more money you can get a 10x better experience with other hotels in the neighbourhood which offer a bigger room and a …

  50. Avatar photo
    Frida Sari

    They serve vegetarian food when breakfast (very convenient for Muslim).
    Masjid Al Falah in front of hotel.
    Located in the heart of orchard road

  51. Avatar photo
    Vania Sari Liu

    I enjoyed my stay at this because the staff are very friendly, especially Ms Wang who serves breakfast. I give her 2 thumbs up for her very good personality.

  52. Avatar photo
    Ramsammy

    The Holiday Inn proved to truly be a pleasant surprise. The hotel staff were extremely helpful and friendly, the accommodation it self was clean and comfortable. An added bonus was the delicious breakfast and the hotels location. Everything within walking distance. A truly memorable experience.

  53. Avatar photo
    912MRN

    Hotel is strategically located. Breakfast is good, especially with one of the waiters (Wang) who always help my mother with her needs. I saw she always greet, and smiles to everyone and helpful to others as well. Room is not big but nice and tidy. It is good value in the middle of Orchard Road area.

  54. Avatar photo
    Madhu

    Great location, staff was very helpful and the complimentary breakfast was great. …

  55. Avatar photo
    Traveling Attorney

    I loved this property! The location is perfect: just off of Orchard Road, so close to everything but nice and quiet. The free breakfast was very convenient and the staff are very helpful and professional. The room itself was well …

  56. Avatar photo
    Alex

    This is a very functional hotel located at a great location, close to large shopping malls and many food outlets. Guest room albeit a bit small in size is clean and comfortable! Excellent and friendly staff are always in sight within the property.

  57. Avatar photo
    Ernest

    Nice hotel, very comfortable room. Staff is very friendly and attentive. Location is strategic. Everything is great except that I was not greeted as a Platinum Elite member and didn’t feel any special treatment except for the automatic room …

  58. Avatar photo
    bubblyqueenie

    Room is clean, well maintained and they have very comfortable beds. I love that they provide mobile phones. It is very useful for foreign guests. Also, they have attentive and nice staff as well. However, the food options is very limited …

  59. Avatar photo
    Sherrie

    Had a great weekend stay with my daughter. Despite being a busy hotel, you feel that they entire team puts premium in the service they deliver. Rooms are spacious enough and more importantly, clean. I love the scent that welcomes you everytime you hit the hotel lobby. Will consider staying in the same hotel again.

  60. Avatar photo
    Sherwin Clarence Go

    The location is awesome. Its just behind Orchard Road and right behind the Apple Store. So if you are in Singapore to shop then the hotel is perfect. Price is decent considering the location and quality of service. The staff were all friendly and greeting. My only downside was the clenaing staff at the 14th floor. Took many calls to make her clean the room and even had to go to the front desk to make her clean the room. She did apologize but I guess cleaning staff has to be more attentive on customers time not her own time when to clean. They also serve a very basic breakfast which is in line with a Holiday Inn Express brand. Overall I would like to stay here again if I want to be near Orchard Rd but probably not the best if for tourism as its not as close to Sentosa and the Marina area vs say Chinatown.

  61. Avatar photo
    joyous_002

    The location of the hotel was perfect for our trip. Staff were excellent especially Nurul. Joel was also very helpful. These 2 gave exceptional and excellent customer service. Breakfast hours is from 6-11am which worked very well for the …

  62. Avatar photo
    jeanie_fan$

    the hotel is situated very conveniently at the center of orchard road, so great for shopping
    the fact that it is just off of orchard road at it’s price point is very good …

  63. Avatar photo
    JayJelinek

    Room is small, gym is very hot (open air).
    Love the breakfast and bed is comfy

  64. Avatar photo
    GinaN

    The hotel is just off Orchard Road so it’s not as busy and noisy but the same time, very accessible to all your shopping needs. It’s near Somerset MRT station. Staff are all accommodating, very professional. Room is always clean. The water …

  65. Avatar photo
    seriouslythisispainful

    Very convenient location, yet still provided a quiet room even though it’s so close to one of the main areas in town. Especially appreciated the ‘handy phone’, which provided GPS/google maps while staying there. …

  66. Avatar photo
    Chris

    The hotel is situated in a great location and staff are most helpful. Lovely clean rooms and bathroom. Room service for dinner is not the best so better to pop out to eat. Breakfast however was good considering it is a 3 star hotel. Good …

  67. Avatar photo
    Sharon66

    Great service from all staff. Family room could be improved in terms of space but is well priced in terms of value. Great laundry facilities with washers and dryers a bonus for traveling family. Beds are comfortable enough for a peaceful and good night sleep.

  68. Avatar photo
    Shoeb71

    our stay in Singapore was greatly improved by the stay in the hotel, the location is very central and the price is anything but expensive, for an rextremely busy location the hotel in general and the room in particular are very quiet indeed. Breakfast is an interestin experience and better enjoyed with a light touch of patience.

  69. Avatar photo
    Kim1028

    Location of this hotel is very good. Shopping and dining are just outside the door. Room was clean and efficient. I understand to hotel concept, so no complaint about room amenities. Breakfast was okay. The cleaning staff was nice and …

  70. Avatar photo
    Clarence Chong

    Nice hotel and great staff. Rooms on the smaller side but you can’t beat the location. Great shopping and places to eat nearby, and minutes from the Sommerset MRT station.

    Their complimentary breakfast is probably one of the best free hotel breakfasts I’ve ever had.

    A pool would have made the stay perfect, but would definitely consider staying here again.

  71. Avatar photo
    Andrea Ninivaggi

    Certainly the location is absolutely great for someone who wants to stay in the heart of Orchard Rd. I’m my case it was perfect cause I could simply walk to and from the places I had to go. Staff at the front desk also very professional and …

  72. Avatar photo
    Jac157

    I could not find anything wrong with my stay. From the manager checking me in, to his staff member checking me out. The bartenders are efficient, friendly, and professional. The breakfast is amazing with plenty of options, especially hot …

  73. Avatar photo
    Abhi

    Excellent location, good service and great staff. I had a great time with my family. Reached 8am, the hotel staff was very helpful to provide with an early check in. It’s an unique idea to provide a smartphone for the tourists. The …

  74. Avatar photo
    Ang604

    The hotel is situated at a marvellous location, just off Orchard. There are amazing staff, always with a smile and very helpful. The complimentary breakfast has great food choices. We had a room on top floor at the end of corridor. The room …

  75. Avatar photo
    EddieSYD

    Overall a pleasent stay at the hotel, check in/out was quick. Location is great near the Orchard shopping district. All staff were accomadating and attentive. Included breakfast was good with a variety of foods to please most peoples tastes.

  76. Avatar photo
    Nadhirah

    I love the location, it is really closed to ion, somerset, paragon, all the big shopping complexes. Very family friendly neighbourhood as well. Hotel so clean and staffs are very friendly!

  77. Avatar photo
    Kee Lin Lee

    ℹ️ Stayed 4 nights

    ⭐️ Superb location, in the heart of Orchard
    ⭐️ Friendly Customer Service
    ⭐️ Easy for access, 600meter to 2 MRT
    ⭐️ Room is spacious, shower is strong, satisfied with the amenities
    ⭐️ Reasonable Pricing

    Special thanks to Chester, who helped and provide excellent support

  78. Avatar photo
    Kan2020

    The hotel is good, meaning clean rooms, comfy bed and there is nothing wrong with it so I have nothing negative to say. Of course you can ask for “more” like a better breakfast menu, view, etc but those are not mandatory. …

  79. Avatar photo
    Aussie7

    Coming from a Cruise ship I was required to leave early 0730 and as such arrived at the Hotel at 0800. The staff greeted me with a warm smile and hello. As an IHG member my room was ready so I was able to book in straight away and not wait …

  80. Avatar photo
    Shellie Bowdoin

    You really can’t beat the location of this Holiday Inn Express. It’s located just off of Orchard Rd. You have to handle your own baggage. The cost is high for an Express, but then so is everything else in Singapore.

  81. Avatar photo
    Michelle Ng

    I really enjoy my four nights stay. The hotel room is not that big but enough for two people, but the important thing is the room is very comfy. They have two types of pillow, soft & firm. The bathroom is okay with showerheads. The towel also feel so soft. The housekeeping will tidy up your room everyday and you just need to put the notice on bed if you want to have your sheet change. You also get new refill on mineral water (free!). The hotel also provide handy phone which you could use as long as your stay at the hotel. The check-in & check-out process is smooth. The breakfast is the typical hotel breakfast but still okay. The highlights is that this hotel is near the shopping centre but still provide affordable price.

  82. Avatar photo
    Anc29

    As a member I hope there will be more fascilities such as late check out, souvenir such as a key chain or so on. For amenities : serving amount less, if the room for 3 person, the amenities must be for 3 person.

  83. Avatar photo
    Jimmy “Blender Sushi Guy” Gunawan

    Great brekky, nice staffs, generous water bottles, nice iMac M1 at reception, fantastic position of hotel just behind the Apple Store Orchard, easy to go anywhere.

    Nice wifi in the room, pretty good speed.

    Pillows can be more firm. and sandal room is slippery when wet.

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    Ivy Kyle Delos Santos

    The rooms are very clean and big, we only got 2 single beds but we fitted perfectly (4 persons). The staffs are fluent in english and very kind. The food are also delicious, you get to taste local foods and international foods. The gym has complete gear and with vending machines. They also give a phone which you can use for travelling purposes and I think that is super helpful, but of course you will be giving it back.

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    Dr. aria Moradkhani

    Superb hotel. Great location. Customer service was outstanding. Bedroom clean and spacious. Bed extremely comfortable. Pool luxurious. Pamper score 10 out of 10 , Discover a life of modern luxury at Marina Bay, from artistic sculptures, trendy dining destinations and leisure spots, to one of the best views

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    mala75

    I would love to came back to this hotel. The service all is perfect. The lobby its not quiet large so when a lot of guest coming or check out carrying a luggage the space of lobby is quiet packed. But the front office making a check in and …

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    LiuV

    The room is clean. The staff are friendly. An excellent location. Nice breakfast. There is a Starbucks machine in the hotel which I find very interesting. Ms. Wong, a breakfast service server, deserves extra praise.

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    Manfrommanila

    Chose the hotel for its proximity to orchard. Just a few meters and you’ll be right in the middle of things. Staff were great and very accommodating. Breakfast with good selection. Love that its not the same every day. Will definitely come choose this hotel when we come back for a holiday.

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    Philip378

    Have enjoyed my staycation to destress and relax. A nice and friendly hotel.

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    Joseph5678

    You can’t beat the location. It’s right behind the Apple Store and beside Paragon Mall on Orchard. If you looking for a hotel with a walkability score of 10, this is it. The staff is great and the cleanliness is up to par.

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    NHI2004

    If you are planning a short shopping trip around Orchard Road, the Holiday Inn Express is a convenient place to stay.
    Do expect to lug your own luggages. …

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    Scurr

    This was a wonderful place to stay. It was central on Orchard with wonderful friendly staff, excellent room cleaning service, and an extremely comfortable room. I could not fault this except it would be great to have some more vegan options. Will stay here again for sure.

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    Saadat Holmes

    The hotel was quite good and we’ll located… totally a wonderful place worthy of 5 stars… great rooms great service. Will always keep coming back!

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    SnoopyK

    Though my first time with this hotel, the reception staff were very friendly and helpful. The room was spacious and clean with all the accessories you need even for a business travel – iron, ironing board, safe etc. Breakfast selection was …

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    Nilani

    Our recent stay at Holiday Inn Express was a great stay. From the check-in onwards we experienced excellent service from all staff; be it at the front desk, restaurant, housekeeping or the security. They were very courteous and customer …

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    JJ Nonis

    Great place if you like staying in the middle of the city, smack in the middle of Orchard Road. Near to the MRT and all major shopping locations.
    Its also across from Paragon, so getting something to eat was easy.

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    vincell22

    All good but lack of breakfast menu option. Reception, housekeeping, restaurant, security staff are all friendly. Bathroom is good as there is no leaks. Room space is big enough, but bed and pillow is somehow not too comfortable, still managed to get some sleep tho.

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    Koomun

    Overall is a very good stay. The Location is good. The hotel are friendly and efficiency. Hotel room is clean.

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    SL87

    A great fuss-free hotel located behind the Orchard Apple Store. Breakfast choice was amazing and staff were attentive and polite. Will definitely be my go-to hotel whenever I stay in Singapore.

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    Chitsavang Chanthavisouk

    This is good and valued hotel. All staff very friendly. Breakfast is standard and varies. Room service in the 8th floor is perfect. Will come back again in future

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    adnan ahmad

    Sir, i have booked in your hotel w.e.f 10.12.22 to 18.12.22 from AGODA. I have alredy stayed in your hotel in 2018 n 2019. Alwaz Great services. Plz let me sure that my room should b non smoking as i have a child. I booked non s.oking but bill showing option. Please ckear

  102. Avatar photo
    SOJUMAN

    I made the mistake of not understanding the checking in and checking out time on arrival in Singapore. I arrive at the hotel at 05:30 AM wanting to check in but politely told that I have to pay for additional one day stay if I wanted to get …

  103. Avatar photo
    Edgar

    Overall I had a wonderful stay with this hotel. All staffs i interacted were warm and welcoming. The room, bed and facilities were all terrific. The SMART breakfast was great with good variety. The place is accessible to nearby MTR station …

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    JonAusUSA

    The hotel is located within walking distance between Somerset and Orchard MRT stations. A lot of close by shopping and dining options. On-site coin-operated laundry facilities (washer and dryer) were great.

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    Petir222

    Comportable but need improving in housekeeping area.
    Please changing the bed linen everyday.

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    May Castaneda

    Very courteous staff . Clean rooms and right sized . Comfortable beds . Clean towels .

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    Pinkfloly

    I spent 3 nights in this hotel and stayed in 4th floor. On the 1st night, suddenly it was very noisy from above of my room, somebody was screaming and bang the door. I complaint to the receptionist and they said the duty manager will take …

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    Achmad Robby

    I choose this hotel for transit coming back from New York because it is close to the Masjid. Very Recommended Hotel , not only close to Masjid but it is right in front of Masjid Al Falah Orcard and this hotel serves Halal Breakfast and also lunch dinner they said it is Halal… It is not Halal certificate becasue they sell Alcohol but for eating they are Halal Menu. The Hotel staff showing me plastic of Chicken Halal Sausage

    We will give recommend to our friends and colleague.. Keep on Halal menu all the time ..

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    Bubu2nia

    I like the cleaness of the room and also the bath room. The bath towel is clean. The bed room simple and nice..its just the size of the bed is a smaller than queen bed. I like the front staff..they were very helpfull and full of …

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    Jack from Oregon

    Singapore is a clean, modern, and comfortable city populated with friendly people. The Holiday Inn Express on Orchard Road can be described similarly. The staff is helpful, knowledgeable, friendly, and efficient. They provide concise and …

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    NikiNico31

    Eventhough the overall size of the room is on the small side for Asian standard, the efficient bathroom design helps to make the room comfortable and feel more spacious than it is.

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    novan233

    This is a relatively new hotel in comparison to other establishments nearby. Having stayed in other hotels nearby, our expectation was rather high. Upon arriving at the hotel, and it was easy to locate this hotel, we were greeted by the …

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    Andy Huang

    Has a very friendly reception team
    The location of the hotel is convenient
    The only hope is that the towels can be updated

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    Leeroy20

    Stayed 4 nights. Great location. – just behind Orchard Road and next to Somerset MRT station and 313 Mall. Being behind Orchard Road is good as its quieter. Security staff were helpful on arrival and promptly helped take my bags out from …

  115. Avatar photo
    Connor

    My experience at this property was superb. The check-in was so fast and easy and the room was very comfortable and clean. The only thing that caught my attention is only the breakfast. They is nothing to do with the quality of the food but …

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    russ

    A decent well located hotel. The rooms are bright and clean and comfortable and in good condition. The breakfast room was crazy in the morning, it is not big enough compared to the hotel and at the peak hours was just not an enjoyable experience. Apart from that, staff are attentive and friendly and its a welcoming place.

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    tiny801

    Booked our stay through another platform so my membership was not recognized. Nevertheless, it was quite a lovely stay for 4 nights. The staff were helpful and friendly. There are carts for your luggage which was really useful for us non-light travellers.

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    Zarrymah

    Washing clothes are easy and equipments are clean. Evebthough its a coin operated machine but i dint mind.

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    Lee kee Lin

    – improve the variety of breakfast, please add more local foods

    – room slightly smaller than expectation …

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    Shizzymon

    The staff were consistently friendly and always accommodating. They greeted and always made sure we were well taken care of. The rooms were always clean and the bed & pillows were very comfortable. Would highly recommend my family and friends to stay here and would definitely come back again for my next staycation! (:

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    Dj Ellen

    Love to stay here! The wifi very fast, the room very comfortable with a nice view!

    There’s a laundry place also to wash our own clothes, also have gym and outdoor terrace just to chill out and sit down..

    The breakfast has a wide range from western, to asian and indian! Prata, masala, fried rice, omelette, pao, chicken kungpao, you name it!
    Many drinks and fruits available too! All so yummy!

    What a pleasant stay! We all slept well and had a great time together! Will def stay back again

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    Cecile (noperks as IHG)

    Over-all experience is satisfactory. Cleanliness, location, warm service of most staff, comfortable room even if room is a little small . A little pricey if compared in the Phils, price is that of a 5star hotel already. Breakfast is fine …

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    Panda Lily

    The location of the hotel was very convenient to all the places to shop and eat along Orchard Road. The staff was a big help calling transportation to various places we wanted to see during our stay and it made the stay very enjoyable. We would definitely stay at this hotel if we returned.

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    fercutez13

    good location and cleanliness, but several bed sheets are not clean (have a dark spot or a kind of brown mark), breakfast choices should be more varieties. good facilities such as self laundry room and gym. staff should be more friendlier when making eye contacts with customers.

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    Globester

    Easy check in procedure, room had all the essentials. Very comfortable although not luxurious.

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    Tato from Guam

    As expected, the Holiday Inn Express service was a joy. We were warmly received, were given quick service and took all of 10 minutes to get in a comfy room. Staff was excellent – friendly, receptive, informed, very helpful – from the concierge to the front desk to the cleaners.

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    Ken Ong

    Very good location for travelers and easy access to downtown. Room is comfortable and clean. For gyms, equipments are basically acceptable except no swimming pool available. Staffs are friendly and helpful. Breakfast are ok but can be improved by providing more variety in alternative day.

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    BruceLFC

    Easy access to MRT and close to the shopping in Orchard. Staff very extremely helpful and friendly. Rooms were clean and quiet with no road noise at all.

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    Trip.com Member

    Singapore is famous for its medical tourism and this hotel has the perfect location if one is visiting Mt. Elizabeth Hospital. It’s just a few steps away from the trendiest part of Orchard Road and directly across the high-end Paragon Mall. …

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    Sylvia

    We were warmly greeted by the Receptionist upon arrival quite late at night. Both my husband and I were extremely exhausted and appreciated the smooth and efficient check-in. We received a much-needed thirst quencher which was a pleasant …

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    RibkaOnleh

    The room is really good and clean, wifi is very good, the room is also big, breakfast menu are very good, most importantly the staffs are really nice and could support you well! Thank you.

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    neha2708

    The rooms are not luxurious and opulent and the breakfast and food options are limited as it is an express hotel. However, the great location, excellent service and professional management more than makes up for it. It is comfortable and clean and I would love to stay there on my future visits to Singapore.

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    faustine margo

    The small sister from Holiday Inn did not look like the big sister at all. Quite disappointed to be honest. I dont even know why they got the SG Clean label whereas it was totally different than what i found.

    First impression was the room was dirty, the main switch light had blood splattered, got hair stuck in between towels, lipstick mark on the coffee mug, stain marks on the bed sheet, room was heavy with dust, and worst of all?

    Promise not kept. I rang the hotel before booking if the hotel is willing to put plywood board underneath the mattress (normally to give more support), the receptionist said YES. i put this condition in writing too at the time of booking, and when i checked in at the hotel, receptionist also said YES. I kept asking for it, after a week of keep asking, finally the Cleaning Manager admitted the hotel never has one and does not intend to buy one. Ever. Hmmm how convenient… For those who has back problem and need hard support, please take a note.

    Another thing was this particular receptionist. This one was really badly need training, both general Singapore information and major hotel fees or charges. How can he refer food poisoning issue to Ministry of Health instead of Singapore Food Agency? This is a basic knowledge for common Singaporean, let alone someone who stand behind a global major hotel chain’s desk. About the fees, if you dont know or in doubt, it is better to say 1. “i dont know” or 2. “let me ask my colleague”. Especially about hotel charges, it is not fair to say one thing but do another. Lastly, about his parcel delivery management, when it is CLEARLY SHOWN YOUR GUEST NAME and the RIGHT ROOM NUMBER printed on it that means it belongs to YOUR SPECIFIC GUEST. Your guest does not need to show evidents whatsoever.

    Also the hotel offers laundry machine facility which guests has to operate themselves. Facilities also need to be maintained. Noone wants to use a dirty gym or broken fitness machine. This applies to laundry machines as they dont self cleaned or self fixed. More responsibility if you ask your guest to pay for them. i found it the hard way. My clothes got the dirty black mark and i decided to put towels to protect my clothes.

    Now breakfast, i would say for one or two nighters, if it was included at the deal, keep it. But for long stayers, just skip it. Very basic variety, below standard taste and quality, awful coffee, and some of the wait staff, they speak minimum english and need food preparation training too. I asked one of them to reheat my burger, what she did was put the burger, the plastic and paper wrapper, all of them in the microwave!!! Speechless…

    One last beef was this one security guy. He didnt help guest with their luggages but always talk arrogantly to taxi drivers like he owns the hotel. He seems to maintain traffic control, yet he uses rude tone to taxi drivers.

    Overall, accomodation is half the experience for your holiday and very important to me as we spend a minimum 7-8 hours to sleep and another hour to shower, watch TV, pack luggages, eat snacks, etc. Imagine you waste 1/3 of your holiday money and time on inferior and low value product. I felt like my 3 weeks Singapore is robbed, but thats fine, so my readers dont have to.

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    CK2001

    This is a clean, modern, well designed and well located hotel property. Orchard Street is just a few steps away, the MRT is close by.
    The room size is adequate and the layout is good. It’s great that tea/coffee …

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    NPFC

    Good location, excellent service provided by the receptionist called Lawrence. Helpful security staff at the hotel door. Room size was OK. Some of hte Bathroom amenities like cotton swab was on request.

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    raja4u

    I was welcomed very warmy and extended all privilieges for Platinum Elite members. Both at arrival for Check In and Check put. …

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    Steve from DFW.

    The service from the staff exceeded our needs. Polite, friendly and caring as if we were long time friends.

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    ber2

    We stayed at this hotel for 7 nights. Overall, it was a wonderful experience. This a standard of quality service that few hotels reach. …

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    JMac56

    My 2 teenage boys and myself stayed, as it was our first time in Singapore the location was fantastic for us, close to transport, shops, and places to eat. The room was clean and the staff were very attentive. We would happily stay here again and recommend to others.

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    hungVN

    Very satisfied with the staff and hotel. Our family had a wonderful time at our stay at the hotel. The location is excellent and the breakfast is healthy.

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    Shanmugam Subramanian

    Stayed for 4 days and 3 nights . Excellent experience from check in till checkout. All staff were very friendly , welcoming and made me feel at home. They were always courteous and helpful. Simple spread at the breakfast buffet but no lack in quality or taste. The chef was always checking on the food and making sure it was well stocked. The rooms were clean cosy comfortable and was cleaned daily. Value for money stay here in this holiday inn express. Thank you everyone and job well done to the operations staff.

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    ak_adelaide

    Stayed for one week on the first leg of our holiday. Long term IHG member but first stay at this location in Singapore. It’s location makes it an ideal place to stay if shopping is your thing. About ten minutes to two MRT stations for easy …

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    Jess

    I am always totally pleased and satisfied whenever i stayed in an IHG hotel.

    But my recent stay at Holiday Inn Express Orchard at Singapore stands out the …

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    Sinta Lucia

    Nice room, clean, quiet. Very strategic, good location. Close to shopping malls, within walking distance to Mount E.

    Limited menu of breakfast, I wish they provided more variant of fruits and vegetables. The room price is slightly higher.

    For the sake of convenience, yes I would like to be back

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    Kaayaaya

    Hotel is located at the center of Orchard Road. It is very accessible to train and taxi service. Room size is comfortable for 2 persons with even 2 big luggages. They provide unlimited bottled water. They have good breakfast choices in …

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    KathyTancoOng

    I WOULD Like to commend the sales department and especially Ms. Su Ng for being very efficient and timely in communicating with me. Su helped my team with all 14 of our room reservations and she did so in a very organized manner. Our …

  147. Avatar photo
    Peter8

    The hotel have a compact and simple design but very clean and comfortable. The room is nice and quiet. Wifi is fast and anywhere in the hotel. The breakfast not luxury, but the food is delicious and more than enough (coffee, milk, fruit, …

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    Farah Espinosa

    I enjoyed my 10days stay at this hotel. Had small bumps on payment issue and the front desk staffs are really helpful and being so patience keeping up with me and my issues.

    10/10 to the team esp. NAQIAH.

    Breakfast was good too. Chef Ram did well serving us a very good breakfast with various options to choose for.

    I will definitely come back again.

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    Manilabelle

    Holiday inn express orchard is always my hotel whenever im in Orchard singapore due to its location and the cozy feeling I get when im there. Booking was very easy either my online or sometimrs I even just email the reservation and they are …

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    DYYZ

    Very convenient location smack in the middle of the Orchard Road stuff. Easy access to buses and the MRT system. Getting to and from the hotel from the airport is a breeze by public transport and is cheap. …

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    Elisya

    Everything was perfect. It came with breakfast and it was convenient to go around town. Will definitely come again here.

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    Markus Köpfli

    Good location but standard below Singapore average. Lobby and restaurant area small and not very welcoming, room with carpet floor, very small bathroom and noisy due to a very thin room door. Breakfast room is VERY crowded, loud and small to a level where I did not use it anymore. Half open air gym is nice but extremely hot for working out. No pool. Will pick another hotel next time.

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    elenac

    This is my second stay at Holiday Inn Express Orchard and it is consistently amazing. The value is amazing for its superb location ( walking distance to PARAGON shopping mall and Mt E hospital ) very comfortable rooms and pillows. Efficient …

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    Shirley

    My stay always great. Love this hotel for their super comfortable bed and pillow, clean room and friendly staff especially a staff at cafe named Wang. She always make sure the food suit me and I have enough food as she know I’m always on …

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    micheal buch

    nice place to stay good location., nice pp breakfast included.small resto prices ok

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    Alexa

    This hotel has an excellent location! Right next to the Orchard Road and very easy to find! The staff were friendly and helpful and the business center was adequate. The room rate was quite expensive (hundreds per night, written on the …

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    Tom Teng

    We was greet by front-desk upon arrival with warm greeting. HolidayInn allow my kid enjoy breakfast without question ask

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    Carlo

    I’ve stayed in this hotel many times for both leisure and business. The exchange rate means it’s not as good value for us as it used to be, but I keep coming back as I love it. It’s so central, near the MRT, and really clean. Staff are …

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    Sommerville37

    The Holiday Inn Express on Orchard Road is a great place to stay for business or pleasure. Staff are efficient and on hand to help, the location is perfect for walking, public transport, shopping and eating. Hotel cleanliness is good and beds are comfortable.

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    Priyaa Raj

    Great stay in main of the city… We Stayed almost a month… We use to like a home… Breakfast was nice with plenty amount of choices… Even Indian food also available…

    Room was not that big but comfortable… We was at 16th floor beautiful view but no open space (balcony)

    Location right in the middle of Orchard Road, next to bus stop and a few minutes from shops and basics like 7-eleven, fast food and lucky plaza…

    Gym was good and laundry room also available next-door… It’s coin laundry 5$

    Friendly staff room service and housekeeping… Totally good service… Overall, superb experience and value for money spent…

    For more details check the video on youtube channel “Priya Raj”

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    Pat Wu

    Breakfast was great and the staffs were really friendly and helpful.

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    Dawn 22

    Lovely, lovely hotel. The staff are extremely helpful and very friendly. The rooms are well designed, clean and very comfortable. Breakfast was very well laid out. Buffet style – so easy to help yourself and if there’s something your …

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    Chris

    We had a very comfortable stay at the hotel. Very convenient location. Clean. Comfortable. Friendly staff. Breakfast was a bit boring with more or less the same menu every day. My husband was hit by a guest wheel chair and was hurt. The …

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    mpdoc1

    I stayed at this property for 3 nights and was more impressed with it than my immediately prior stay at a 5 star Indigo Hotel in Bali. It is very central being walking distance to a MRT station and shopping centre. The staff was most …

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    JORand

    The location of the hotel is very convenient and very close to the shopping center and very close to the MRT station.
    The room is very clean, and the bathroom is large. the cooler system is good, also the light in the room is good

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    TikiTed

    All the staff are very welcoming and helpful. To name a few; Chef Ram greets guests warmly and offers any help he can. Wang and other servers are very accommodating too with our needs. Breakfast is excellent in quailiy and choices,; …

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    Traveling69Family

    I had a great stay at Holiday Inn Express Singapore Orchard Road, and I would be remiss if I didn’t comment that this Holiday Inn Express, when compared to the Holiday Inn Express hotels in the USA, is a Holiday Inn Express on steriods! It …

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    happytraveller123

    Holiday Inn on Bideford is an excellent choice for those who want to be at the heart of the shopping and dining areas of Orchard Road. It is conveniently located to many of the local tourist attractions. It also offers excellent …

  169. Avatar photo
    RHorgan

    This is a very modern looking hotel ideally situated in the Centre of Singapore. Very close to all amenities, shopping centres, MRT and buses. However this Hotel is overpriced for what it has to offer. The breakfast was bland and tasteless …

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    ef 2 point eight

    The good

    Staff are truly and genuinely helpful and caring
    This was a big part of our pleasant stay

    Location is right on Orchard
    Well, a building behind a building that’s right on Orchard
    From lobby to Orchard Road is less than a minute of walking

    There’s a chiller and safe in the room

    Bed comfortable

    The bad

    Very expensive considering the hotel is more like a hostel than an ‘express hotel’

    There are two bell boys at the outside lobby parking but they won’t help with luggage
    It’s a self service hotel
    You take your luggage to your room yourself
    That would be OK if paying hostel prices

    The entry is always crowded because it’s a waiting area, lobby, lounge, reception and path to elevators

    If you have the option to skip paying for breakfast, go eat elsewhere. Food is beyond average and waiting time for a table can be up to fifteen minutes

    Also skip room service

    Rooms are very small

    Not many connecting rooms

    One of our rooms had a bad room perfume that Housekeeping use

    Towels rough like loofa

    Shampoo and body soap are the same liquid dispensed
    Poor quality considering its not Hostel

    Rooms get dark because small windows that are on the side of the building

    I

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    Peter Cr.

    a fantastic hotel, the unbeatable staff, friendly and very helpful, we were very much at home, in the absence of a little more variation in the buffet but that is not a negative point, the rooms could not be better, the daily cleaning unbeatable.
    the maid that touched them I think her name was IAN or a similar name deserves a promotion, the friendliness of the reception and the guys at the buffet were incredibly unbeatable… without a doubt we will repeat Singapore and we will repeat in that hotel… central with all connection bus, metro etc at hand! 100% recommendable!!!

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    Olivia Trinidad

    Great hotel! Clean and with hardworking staff. My requests were all granted!Thanks to Wang, the breakfast buffet staff, always smiling and approachable!

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    Angeline C

    The location of this hotel is great as it is close to shopping malls
    The only thing we will pick on is the lack of noise cancellation between rooms and corridors. …

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    MinoLoki

    The location of the hotel made me chose this hotel. I enjoy the simple breakfast which was included in the room rate. Friendly and helpful staff in the cafe and concierge. If you are looking for a hotel in Orchard with reasonable rate with breakfast, then Holiday Inn Express Orchard is your choice

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    PaulBX

    easy to access (near by MRT), good location in city center. comfortable bed to secure sound sleep. kind staffs, clean room, simple but good enough breakfast.

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    Zehraniya Mowlana

    We stayed for 5 days. We got wet the first day and realized that even after 4 days my sock hadn’t dried. This was because the room was virtually sealed and had no ventilation. I too ended up with a cough and phlegm and had to take treatment at Mount Elizabeth Hospital- A&E section.
    The breakfast was good. So was the location.

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    Phoebe

    Overall was a great experience. Hotel room is clean and well maintained, my 2nd time staying here and quality is the same as what I had 2 years ago! Always like their breakfast, not the most luxurious and wide range of buffet style in town, …

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    Fatima202

    The hotel is situated in am excellent area and is close to orchard road. The security Mr Aziz is the friendliest person you will meet at the hotel together with his colleagues outside at the main entrance.

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    hellopanda

    I really liked and appreciate how the hotel could fulfil our request before our checkin. Having a connecting room was really what we wanted and we managed to get one. Thank you!

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    R. Lim

    We were pleasantly surprised when the hotel mentioned that their buffet breakfast was available to us at no extra cost. It was not just a simple breakfast though. They had both international and local food and a section for those in a rush …

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    Scarlet03

    We chose Holiday Inn Express for the fantastic location in the heart of Orchard road and we were not disappointed. It is in the heart of the city where the atmosphere is sophisticated, lively and fun. The staff are friendly and helpful. The …

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    Myriam Q

    The room was of an adequate size for a hotel located in the prime Orchard Road area. The location of the hotel is extremely convenient. The facilities provided in the room are sufficient. …

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    Sing

    On-line booking very user friendly. Room comfortable. Would like a small light over each bed for individual reading. Also would prefer shampoo and conditional separately, and unscented bathroom supplies (in this age of asthma and other …

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    lynnrun

    We only stayed here for 2 nights, but really enjoyed our stay. We wanted a value for money hotel as we planned to be out a lot. The room was just a place to crash. It was perfect for this. The beds were VERY comfy and the room clean and …

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    sginandjar

    stayed in this hotel for 3 days. we didn’t expect the room was very small. not many space for family with children. this hotel is meant for single traveller or couple who travel on a budget. certainly not recommended for family traveling …

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    ASB24

    This hotel has great location. The room is clean & beds are comfy. Their breakfast buffet could be better by providing more choices. Overall, my stay was commendable. I would stay again for the location.

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    NMV2022

    If you want a peace and quiet time to relax after your Orchard escapade, this is your hotel!
    There are several Filipino front desk staff, but WEI is amazing!

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    PWLay

    Location very convenient just walk for few steps to MRT , shoping mall , hospital.
    Staffs very helpful work efficiently during check in and check out. Free breakfast with variety choice of foods

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    Pangeran Maharddhika

    Great stay. Stayed for 15 days with parents. Breakfast was nice with plenty amount of choices. Room wasn’t that big but comfortable enough for us, also we spent only 30% inside. Location right in the middle of Orchard, next to bus station …

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    Alex Leung

    Location is good for shopping. Bed is comfortable yet the quilt is a bit itchy. Very upset to have seen the towel is a bit dated and worn out. Coffee are nice and choice is okay. Room is small. The laundry cost is a bit high (SGD $16 washing + drying). The porters are friendly and helpful and asked my boy of some thoughtful questions.

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    Mike17807

    Great location near Orchard Road within easy walking distance of restaurants and shopping. Rooms are clean and comfortable and personnel are all very friendly and accommodating and helpful. Quite rooms and very comfortable beds.

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    Regina

    Great hotel and responsive staff. An unbeatable location and price for Orchard road. Have staved in hotels all over the world and would like to commend housekeeping staff at this hotel for their promptness and efficiency in cleaning my …

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    BigD65

    This is a great location for Singapore, right off Orchard Road. The room was quite comfortable and the staff was great, allowing us an early check-in and late check-out. We were impressed by the menu for breakfast that catered to both …

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    Phillip G

    We previously stayed at this property prior to the covid pandemic over two years ago and have always thoroughly enjoyed our stay here, This time we stayed 10 days and have to thank so many staff here that made our stay so pleasant. From the front desk to Michelle ( Mika ) and Patrick who would because of one enquiry we made and from then onwards would greet us with our names each time we meet. To the kitchen staff with the wonderful breakfast spread each morning, the head chef Ram who would make sure everything is in order and greet guests each morning. Wanted eggs cooked different from the menu and he would gladly obliged one morning, to all his team particularly to Wang who exudes great personality and so happy each morning clearing the plates and making sure we were satisfied with the breakfast. Finally to the housekeeping team on our level ( Tina ) who would ensure we were comfortable in our rooms. Being an IHG Gold Elite member since 2011, being treated so well by all hotels under this banner ensures members keep coming back.

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    Hadi Yudiansyah

    Great location on the central orchard.. Always book this hotel. Good food for breakfast and just a cross the street to reach Al Falah Mosque.

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    LIMMH

    Lawrence Heng was not hard sell about the service and facility of the hotel.
    Truly amazing and one of a kind.
    Staffs were so kind even the security guards were helpful and they all greeted us with a smile!

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    Marybeth Yu

    Very nice hotel, it was full- house when we got there but the group check- in went smoothly. Room is clean with the basic amenities in place. The location is great since it’s a walking distance near shops and rrstaurants as well. Good customer service, variety of food gor breakfast.

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    Calikid

    I am used to staying at 5 star hotels, but I did not miss anything with my stay at this hotel. In fact, I was shocked when I arrived. The rooms are smartly designed. The room was spotless. The shower was nicely designed and the lighting in …

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    Angelito Evangelista

    Very welcoming staff, location of the hotel is very convenient.

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    Coolaa

    The over pricing worths it. Good location, rooms and building rather new. Staffs are professional, breakfast decent, lounge closed too early. Toilet condition needs to be improved

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    rushika

    Location is the most important attribute of this hotel…central on Orchard Street. Easy access to MRT. Decent clean rooms and a free breakfast thrown in. An attentive and helpful staff. Way beyond what you would expect for the price you pay.

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    Bhutda

    It was a brand new property and looks great . Location is awesome and staff is quite supportive . Overall a great experience to stay with this hotel . thanks a lot

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    Moxie

    This was my second time in Singapore at this hotel, and once again it was great. The staff is friendly and helpful, and the rooms are clean and comfortable. The fitness room is lovely with plenty of room for me and my yoga mat, and I …

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    Subbaraj M

    My stay at his Hotel is a memorable one. Stayed there for 5 weeks and cherish and each and every day. Quality of room is excellent, guest service is just awesome. Best thing about this hotel to be noted is, the food(it’s taste and …

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    RoseZainal

    The location of the hotel is great; shopping and a mosque were just tiny steps away. The hotel staff were friendly, warm and courteous. The concierge was very helpful and had promptly got taxis as and when we needed them. Most of all the food is Halal, which is a very important factor for us Muslims, not to mention, delicious.

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    Hong

    I would highly recommend this place based on its location, price, coziness. Staffs are so welcoming upon arrival. Room is comfortable and it was arranged per my preference. It has nice breakfast buffet, it might not have so many varieties, …

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    SingMed

    I had the most wonderful, healthy (non oily) Biryani at the Holiday Inn express. The Chef’s are friendly and helpful and tried to accommodate my requests despite not being a hotel that offers a full meal service for lunch and dinner. The …

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    Midnight Moist

    I couldn’t find my booking hotel staff Lawrence was quick witted calm logical and found solutions and possibilities that looked after you. Even though I may not have a booking. I managed to book through my ing membership account eventually and Lawrence was quick to make me feel comfortable and happy to be back here again. Always loved holiday group since I stayed in their service apartments in mongkok a long time back. Extraordinary super helpful friendly service displays by Lawrence.

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    Mrs. OEY

    Hotel has great location, just wish room is a bit bigger. Also would be better if hotel has more options of dinner menu.

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    trake97

    This is the third time I’m coming back to this hotel. The breakfast was delicious and staff was very friendly. Easily access to shopping area in Orchard road such as Paragon, Takashimaya, 313 and also very close to Mt Elizabeth hospital if …

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