Review Hillside Veterinary Surgery, 787A Upper Serangoon Rd, Singapore

Review Hillside Veterinary Surgery - Singapore 787A Upper Serangoon Rd

“Dr Cheryl attended to my 2 puppies; she was good natured, observant and professional.” or “We had tried few vet by far this is the best . Clean , professional, open on Sunday and great dr. !! Highly recommended .” It is one of the few customer evaluation comments about Hillside Veterinary Surgery. Let’s read more of this article on Thecityvisitor.com to find out if Hillside Veterinary Surgery is quality.

Introduction about Hillside Veterinary Surgery

Here are some fundamental details regarding Hillside Veterinary Surgery. In terms of Veterinarian, it is generally believed that Hillside Veterinary Surgeryis one of the best places to choose and trust. It is placed at 787A Upper Serangoon Rd, Singapore. Whether you are looking for a place or a service related to Veterinarian, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 69095338 (+65 69095338)
  • Website: http://www.hillsidevets.com.sg/
  • Address: 787A Upper Serangoon Rd, Singapore
Images of Hillside Veterinary Surgery from stock collection and provided by customers

Detailed information of Hillside Veterinary Surgery

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Hillside Veterinary Surgery.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 9:30 AM to 12:30 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
9.89 km10 minute12 minute8 minute

How to contact Hillside Veterinary Surgery?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Hillside Veterinary Surgery via:

Phone number

You can reach Hillside Veterinary Surgery at 69095338(+65 69095338). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Hillside Veterinary Surgery via http://www.hillsidevets.com.sg/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 787A Upper Serangoon Rd, Singapore if you have any questions or want to try to experience its services.

Hillside Veterinary Surgery reviews

Hillside Veterinary Surgery is among the best destinations of Veterinarian in Singapore, and it merits your consideration.

Is Hillside Veterinary Surgery good?

To determine whether Hillside Veterinary Surgery is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Dr Cheryl attended to my 2 puppies; she was good natured, observant and professional.”

“Friendly services and experience doctors! Rest assured when you place your pets with them. Doctors will explain and ensure you understand all your enquiries. Big dog run available for your dogs to move about.”

“I have brought my fur kids to many different vets hoping they can cure their skin issues but none managed to until I was recommended to Dr Simon Quek. My kids' skin and fur have never looked better.”

“We had tried few vet by far this is the best . Clean , professional, open on Sunday and great dr. !! Highly recommended .”

“My cat visited this clinic twice. Very competent and gentle doctors. My cat was well-treated here.”

“Always love the staff love and patience towards the furkids. Professional help administered for all my three furkids. (: Once I brought a lost dog to scan microchip, they provided the required assistance too!”

“Thank you Dr Cheryl for seeing my Jack Russell through his last day. She was very professional and gentle towards him and did not rush us despite after opening hours. Appreciate it greatly, well done!”

“Despite limited parking, the clinic is easily noticeable. Vet and staffs there are friendly. Fees wise, affordable. Highly recommended for fur kids staying around the area.”

It has won many reviews from customers on the website, including 111 feedbacks with an overall score of 4.8 out of five-star ratings. Out of those, 95% are positive reviews.

Thecityvisitor.com has provided all the essential information about Hillside Veterinary Surgery, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Hillside Veterinary Surgery are not good quality, what should you do?

If you have had an unsatisfactory experience in Hillside Veterinary Surgery, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Hillside Veterinary Surgery, 787A Upper Serangoon Rd, Singapore

There is a total 111 reviews

4.8 / 5

95%

5%

0%

  1. Avatar photo
    Lee Michelle

    Despite limited parking, the clinic is easily noticeable. Vet and staffs there are friendly. Fees wise, affordable. Highly recommended for fur kids staying around the area.

  2. Avatar photo
    William D

    The consultation with Dr Yeumee was so uncomfortable and frankly, left me feeling upset and annoyed. It was impossible to ask her questions regarding the health of my pet without her making rude and condescending remarks.
    If a vet doesn’t know what food/diet is healthy for animals (her exact words were, “I am not a nutritionist, I’m a vet”), why am I here paying them hundreds of dollars, poking needles into my pets for various tests?
    All she did was yabber away about the test results which were already there on paper but couldn’t advise me more about preventive care or keeping my pets in good health.
    In other words, this clinic is only handy when your pets are already ill and require surgery. Otherwise, avoid if they only need their annual checkups/ vaccinations done.
    Also, she prescribed a supplement without my knowledge. It was when at the receptionist did I realised I was billed for it.

  3. Avatar photo
    H C

    Dr Jan Yong was super thorough with my kittens and pointed out areas of concern which previous vets had not.

  4. Avatar photo
    Herman Abelarde (Hermes)

    They have Excellent Vets and staff, despite me being on QO, They put in the extra effort to see my furkid. As well as provide for the after services.

    Dr Ruth was an excellent and caring vet to see to my Furkid’s last hours.
    Thank you.

  5. Avatar photo
    Eng Kia Goh

    Down to earth and practical.

  6. Avatar photo
    Rinne Tan

    Have been to Hillside many times as I have 4 rabbits and also help care for other rabbits.

    Dr. Ruth Lin has been professional, helpful, and reassuring. She has performed four neuters so far with no complications, and have handled my rabbits well for their vaccinations. My rabbits also seem to be at ease in general after being handled by her. She has conducted herself in a way that leads me to believe that she genuinely cares for the wellbeing of my rabbits.

    My appointments have been on time and I have not needed to wait for too long for my bookings.

    Jingle is cute.

  7. Avatar photo
    Toh Tom Tommy

    Cleanliness can be better

  8. Avatar photo
    Ong uh

    Went to the other vet for my dog due to lump on his head, but they reccomend us to the specialist. We found Hillside vet online and my dog was so well taken care. Surgery was very successful, consider my dog is 13 years old, with lungs issues. Thank You Dr.Cheryl Chua for being so patience and explained everything clearly. The nurses and the Doctor is very patience with animal and you could see that they truely loves all animal by the way they handle them.
    Always remember to go for second option for vet. Thank you team!

  9. Avatar photo
    Francis Higgins

    Probably one of the leading veterinary clinics for allergies in dogs. The leading vet is a specialist in this field and takes the time to really explain issues throughly. There are many senior vets in the clinic specialising in different fields from your cats, dogs, rabbits etc so they have it covered. The friendly caring reception staff are just wonderful and go that extra to make you and your pet feel secure. Highly recommend Dr Simon Quek and team to all pet owners.

  10. Avatar photo
    Cherie Tan

    One of the best vets we’ve visited of all 15 years of my dog’s life so far. Chester was attended to by Dr Ryan on both visits that we made, he was so patient and knowledgeable on every topic that we consulted him on and it really felt like he genuinely cares for the welfare of our pet. The front desk is also very helpful and friendly, costs are also reasonable. I would trust Chester’s life in Hillside’s hands

  11. Avatar photo
    Yuffie Fang

    Love how passionate Dr Cheryl is! The technicians were great in teaching me how to administer the medication too!

  12. Avatar photo
    Awen lim

    Dr Ruth has always been patient and even got back to us when we called. She gave a detailed consultation over the phone to help us manage w our pup’s diarrhea. Am touched by the impromptu n professional advice thank u!

  13. Avatar photo
    Shannon Lung

    Great service by doctor quek and his team

  14. Avatar photo
    Juliana Tan

    Friendly staff

  15. Avatar photo
    Suri Song

    I came here because my hamster was sick, and the veterinarian was really good at it.

  16. Avatar photo
    eelin poon

    It’s not easy to find a veterinarian who experts with bunnies in Singapore near me. Dr Yuemee Song did a sterilisation for my 4 year old female Dutch well few days back. My bunny is recovering well now. Thanks for Dr Song’s professional advices for my bunny. The whole clinic team is wonderful overall.

  17. Avatar photo
    Eric Tan

    I have brought my fur kids to many different vets hoping they can cure their skin issues but none managed to until I was recommended to Dr Simon Quek. My kids’ skin and fur have never looked better.

  18. Avatar photo
    NurSulaiman

    A clean and neat space. My pet recovered fast.

  19. Avatar photo
    valerian “Val” anderouard

    Great experience, clean environment, helpful team and Vet. They helped schedule last minute appointment, Doctor handled my dog with care and compassion, provided a conservative method of treatment rather than just go for super expensive, invasive treatment first.
    It can be hard to gauge the good and bad vets, from my visit can recommend this one.

  20. Avatar photo
    Lynn Morabe

    Excellent service and experience! Dr Ryan is kind and answers our questions without rushing. The front desk always picks up calls, answers queries and accommodated my request for an urgent visit. There is a fenced front yard to let your pets walk around while waiting. If you’re taking a cab, pick-up/drop-off will be behind the building.

  21. Avatar photo
    Fong Simin

    The customer service is great so far from this clinic. They have been the vet for my kitten since day 1. It has been a year. Was looking to provide them some direct feedback through their website but i see no contact except through “book an appointment” page, so i am providing my feedback here.

    The clinic has details of my cat and its age. I made an appointment for my cat to have dental cleaning. My cat is a year old. Taking time out of my busy schedule, i brought the cat down at 9:30am for its dental cleaning. To my horror the vet told me that my cat is too young for dental cleaning. What an absolute waste of time, both for the vet and i. It could easily have been prevented if at time of appointment i was informed that dental cleaning was not advisable for a 1 year old cat.

  22. Avatar photo
    Paula G

    This is a long overdue review but I would like to send my appreciation to Dr Simon. Sharing my experience – my dog’s usual vet could not address the itching/skin issues of my dog for months. So I went to Hillside Vet for a second opinion. Dr Simon was great with my dog, he identified the issue and the treatment worked really well. We were short on time as we were about to relocate but Dr. Simon was very accommodating of this and worked out a treatment plan that worked just in time. Really shows his expertise and professionalism. Very grateful to Dr Simon and to the Hillside vet team. You guys are the best!!

  23. Avatar photo
    Liew Yu Han

    My dog, speedy has been seeking treatment from hillside vet for a month plus from Erchilia with severe anemia and jaundice. Unfortunately, the medication that was given for a month stopped working on speedy and we went to seek critical care at VES hospital. That was when we realised that speedy has other underlying conditions that were not examined by the vet, he has developed right sided heart failure with free fluids from his abdomen. Even though the vets here are rather experienced and have really good bedside manner, I recommend seeking a 2nd opinion from other sources to ensure your pet well being.

  24. Avatar photo
    Annabelle Wong

    The staff here are extremely professional, kind and helpful. They are obviously very passionate about what they do.

    They went above and beyond to care for our cat and keep us regularly updated on his condition.

    Excellent service in this clean and classy boutique clinic, and the fees are also very reasonable.

  25. Avatar photo
    Aug Ong

    good vet nice place clean

  26. Avatar photo
    Venecia Ng

    Dr Song is a rabbit savvy vet. Been there several times, service is good. Dr Song is patient and friendly. She takes her time to explain the care required to take care of a sick rabbit and what to expect. Will continue to visit the same vet. Seen many dogs and cats at this vet too, many of them are regulats. Recommended veterinary service.

  27. Avatar photo
    Jonathan Choo

    The Vets and Staff are very attentive to our sick pets, and give them tender loving care when they are doing treatment.

  28. Avatar photo
    Jake Tan

    Been visiting this veterinary ever since they opened a few months back, the place is very neat and clean, the vets and nurses are very professional and polite!

  29. Avatar photo
    Harsh Tibarewala

    Very nice Dr. Cheryl

  30. Avatar photo
    Chan Mao Jie

    Helpful vets and staff. There is an enclosed open space for your pet to roam. Parking might be a challenge here

  31. Avatar photo
    Gary Tan

    Great service! The doctors were very patient and the waiting area was very well designed.

  32. Avatar photo
    Aik Hui Peh

    A hidden gem! Clean and slick looking interior filled with the ever friendly staff and of cos the professional vets.

    There aren’t many rabbit savvy vets in Singapore but Dr Song is a rare find. She handled my bunnies well, a very knowledgeable and responsible doctor. She called personally to update us on the bunnies’ condition right from the initial blood test till the operation. She was also patient in sharing the know-how’s on how to manage the bunnies post-op. She even highlighted to us several issues that she picked up during the blood test and the operation and suggested for a follow-up. But there was no hard sell, as she did say it was not major issue.

  33. Avatar photo
    Jihea Choi

    Really knowledgeable vets here. Dr. Simon Quek really helped a lot with my cat’s allergies and I can see a lot of improvement. They are professional and caring!

  34. Avatar photo
    Xu Ruby

    Twinkle (dog) & Ning Ning (cat) have been seeing Dr Yeumee Song as our regular vet, and our experience has been great so far! Dr Yeumee is patient, professional & kind. She understands both of their feisty personalities and tries to make every visit a less stressful one for them.

    Appreciate how Dr Yeumee always lay out the options & considerations for our decision-making, and does not make us go through unnecessary procedures. Thankful for the openness & transparency.

  35. Avatar photo
    Yu Chen Song

    Doctor Cheryl is awesome. I mean someone who can save a dying cat and nurse it to bubbly again is worth a thumbs up right? She is patient, yet decisive. Although prior experience was not really a good one but I’m glad my cat met Doctor Cheryl.

  36. Avatar photo
    Kim Heng Ng

    My dog has skin allergies and he has gotten better after getting medical advise and medication from there.

    +1

  37. Avatar photo
    Iwan Iwan

    Dr Ruth is very friendly, making me at ease as pet owner. Definitely a positive experience

  38. Avatar photo
    Kelvin Ks Yong

    Only Vet clinic I bring my doggies for checkout because the doctor and nurse are always so kind and friendly. …

  39. Avatar photo
    rafidah rahmat

    Dr Cheryl was very personable and attentive to my cat Soor. She took the time to explain my cat’s skin condition and the treatment options. When she spoke to me , she never took her attention away from Soor and spoke to him in a very caring manner , which made him calm and less restless.
    I also saw that the other customers were happy and comfortable in the clinic on the animal care and attention provided.
    Would have given 5 stars if I was given some pre alert on the waiting time after the blood work was done and the total cost of the Allercept allergy test. All in good faith I suppose and not done intentionally.
    Since I have a stressed out cat , I needed to know the waiting time to manage my cat’s wellbeing.
    Looking forward to updating this post with my next experience in the clinic , which I am positive will be good/better as I am confident the doctors will be able to help my cat Soor’s skin condition.

  40. Avatar photo
    Sasha Long

    Brought my dog to see Dr Ruth. Will recommend her as she is very caring

  41. Avatar photo
    K D SUMESH

    Outstanding Staff and Doctors. Thanks for looking after my dearest WINTER

  42. Avatar photo
    Koh Yu Han

    Dr Ruth and Dr Amanda took care of my 11yo rabbit for a few years now. They saw my bun from when he was hopping to when he became semi paralysed in his back legs from EC.

    Have never failed to take good care of my senior bun and have always been my first go to.

    Friendly environment and very patient staff. High recommended for your pets wellness

  43. Avatar photo
    harry yap

    My booie had pyometra and was carefully attended to by Dr Cheryl Chua. She operated on 27 Feb and given a clean bill of health after 1 week. The clinic staff is professional and caring. The photo with cone showed her recovery phase.

  44. Avatar photo
    MonMon K

    Thank you so much Hillside team. You have helped save my little Pepito since his near-death emergency last year!

    All the loving care and help to get him back to good health whenever he was rushed in is greatly appreciated! He couldn’t have made it without all of you! Never easy with this grumpy old boy and all the many issues he has but you always have such good spirits about helping him and so kind to listen to answer my 1001 questions.

    Special thanks to Dr Simon, Dr Ruth and Dr Amanda, Hai Ning, Eunice, Vic, Jen, Joe… as well as every wonderful team member!! Your patience, concern and warm smiles always help calm the situations at hand. God bless you all for your big hearts!

  45. Avatar photo
    Tricia Leo

    It’s great to see vets who are so excited, passionate and 100% concerned about your pet, as you are. I was recommended here by a fellow cat lover . We’d recently gone back because she had an abscess in her gum that we found on our kitties’ annual checkup. Dr D is the best! She is so understanding and gentle and definitely knows her cats. She made sure our baby girl’s care came first and kept us updated on her situation. Now our baby girl is recovered, super energetic and affectionate. ️

  46. Avatar photo
    Fenny

    It was my first visit to Hillside and it left a good impression. It is clean and spacious. I arranged for my puppy to get spayed here a week later. Dr Gen Yong did the procedure for her, she managed our expectations well by telling us what to expect before and after the surgery. She called right after the surgery to let us know it went well, called again the next morning to check in on my baby. Would definitely recommend this place.

  47. Avatar photo
    Rinne Tan

    Have been to Hillside many times as I have 4 rabbits and also help care for other rabbits.

    Dr. Ruth Lin has been professional, helpful, and reassuring. She has performed four neuters so far with no complications, and have handled my rabbits well for their vaccinations. My rabbits also seem to be at ease in general after being handled by her. She has conducted herself in a way that leads me to believe that she genuinely cares for the wellbeing of my rabbits.

    My appointments have been on time and I have not needed to wait for too long for my bookings.

    Jingle is cute.

  48. Avatar photo
    Amos B

    Very friendly staff. Vet explained well and performed thorough examination. Fee was reasonable as well. Recommended.

  49. Avatar photo
    Valerie

    Friendly staff. Satisfied with the service.

  50. Avatar photo
    Flora Stagnaro

    I’ve brought my cat multiples times, and Dr Ruth took care of my cat for different issues. She was always very attentive, patient and empathetic. Overall the staff is very welcoming and I would definitely recommend this place!

  51. Avatar photo
    Cirong Rachelle Chua

    Always love the staff love and patience towards the furkids. Professional help administered for all my three furkids. (:
    Once I brought a lost dog to scan microchip, they provided the required assistance too!

  52. Avatar photo
    Jeff Lim

    Very friendly place to bring your pets to see an doctor, the people there and the customer service are up to standard.

  53. Avatar photo
    harry yap

    My booie had pyometra and was carefully attended to by Dr Cheryl Chua. She operated on 27 Feb and given a clean bill of health after 1 week. The clinic staff is professional and caring. The photo with cone showed her recovery phase.

  54. Avatar photo
    Nancy Wong

    Eunice & Kai Ning are your go-to girls…..the best. My dog loves Dr Ruth.

  55. Avatar photo
    Amin Shah

    This is an honest feedback based on a few visits there.

    In short: Exceptionally high service standards which comes with affordable and reasonable fees. Highly recommend – 5 stars.

    Kind and pleasant female staff, and though the clinic is small, it is fully equipped with a working med lab, and gussied up accomodation for sick pets that require overnight observations spanning a few days to weeks.

    The doctors are extremely knowledgeable, and they are absolutely a joy to interact with. They give a full low down on the condition of your pets, with a thorough examination and medical analysis.

    I was attended by Dr Simon who I must say, an absolute expert and a gentleman. My kitten had mites in her ear and he brought me down to the lab to observe the mites under the microscope. He not only gave me detailed condition breakdown of my pet, but also an assuring prognosis on how my kitten will fare in future.

    After visiting multiple other vets, including Brighton, Mt Pleasant, Animal Ark etc., this is the best experience I’ve ever had. Already arranged for quarterly visits and vaccination appointments.

    However, the more notable feature of this clinic is its awesome and reasonable fees. I cannot agree more on the affordability of the fees for its high service standards.

    They just made me their regular.

  56. Avatar photo
    Nick Burns

    Excellent and knowledgeable vet!

  57. Avatar photo
    Pearlyn KOH

    Love their service. Friendly and professional. Dr Mikayla Low is passionate and gentle to pups. Will be visiting again.

  58. Avatar photo
    Joseph Leong

    Open by Dr Simon Quek who treated my pet’s allergy well.

    For after hours emergency, call 65817028

  59. Avatar photo
    Kenneth Seng

    Visited the place for my puppy check up and vaccination. Made appointment for my visit.

    The place is clean, and relatively accessible via public transport (bus) or car.

    Vet Ruth is friendly and shared lots of knowledge.
    She is gentle and encouraging when handling my pup.

  60. Avatar photo
    Webster Toh

    First vet i’ve been to.
    Appointment booked via phone call, receptionist was very helpful and informative. They are also quite knowledgeable and answers to questions that i asked over the phone. Rescheduled appointment to the same day that i called and got an appointment.
    Clinic was clean and tidy and animal friendly, my puppy was happy and not nervous or scared there.
    Receptionist were friendly to both me and my puppy.
    Vet is very good friendly and informative. Didnt rush thru procedures and checked puppy thoroughly. Kept me informed about what my pet needs and have a vet passport to keep track of pet information and procedures gone through.
    Overall professional and a very good first tome experience there.

  61. Avatar photo
    Jennifer Lee

    Staff are friendly and helpful.

  62. Avatar photo
    James Lee

    The vets and vet techs here are really friendly and helpful. Through the different opinions of the various vets they managed to rescue our Bear Bear from the brink of death when he was diagnosed with lymphoma. Thank you for all the hard work!

  63. Avatar photo
    Darren Ng

    Though a place you would wish to not go (because your pet is sick), this place have great and friendly staff, my dog always leaves there happy and tails waggy. Staff always answers all your questions till you are satisfied.

  64. Avatar photo
    ML L

    Been to several vets and this is one vet I feel happy and comfortable with and will go back! Well done Hillside Vets and Nurses and Staff! Keep it up!

  65. Avatar photo
    Pierre

    Went for the first time recently for a cat. Great experience!
    Fast service, very warm welcome from the staff and it was overall well organized.

  66. Avatar photo
    Geraldine Lai

    Receptionists can be more proactive in assisting customers.

  67. Avatar photo
    Alvin Tan

    Small dog run on the outside for your dog to burn some energy while waiting your turn. Parking may be a problem as there is only a small lot behind

  68. Avatar photo
    Sharlyn Wee

    Dr Mikayla Liow was very caring and helpful to me and my pup, been there since our first vet visit. Love how she communicates well with us pawrents, giving helpful advices and going all out to help our pup. Thank you Dr Liow!!!)

  69. Avatar photo
    Diane F

    My cats have been going to Hillside for four years now. We like the cheery ambiance and the doctors. The price point is also decent.

  70. Avatar photo
    Zhen Zhong Tan

    Good veterinary

  71. Avatar photo
    May Ngu

    It’s not easy to find a vet that is willing to love / care for your reactive (almost agressive) dog. I was recommended to Dr Yeumee Song by a friend who also has a rescue dog.

    Dr Yeumee Song was so kind to give me advise over the phone, as well as to pick up some medication to calm him before / on the actual day of the visit. She also taught me how to hold him firmly so they could get the necessary jabs and this skill has been so useful for other purposes such as the groomers for nail trimming!

    Dr Yeumee Song also called me after the visit to pick up my dog earlier, rather than later, so that my dog could rest at home instead of in the clinic, which is so kind and thoughtful, considering the previous vet I went to had just asked me to pass them my dog and pick him up at the end of the day.

    Subsequently I went to Dr Ruth Lin, who has been nothing short of amazing as well. My dog is not good with strangers, but Dr Ruth put in the effort to slowly get to know my dog (over a number of visits), giving him treats and talking to him at the outside reception area even after the consultation is over.

    Overall, the vets at Hillside all seem to work together so well (one time, Dr Ruth had Dr Simon Quek come in to do a quick check on my dog), and this is a vet I can trust, time and time again.

    I am so glad I found Hillside Vet Surgery and recommend them to all new pet owners I come across! Thank you Hillside Vet!

  72. Avatar photo
    Gladiator15sg

    Friendly services and experience doctors! Rest assured when you place your pets with them. Doctors will explain and ensure you understand all your enquiries. Big dog run available for your dogs to move about.

  73. Avatar photo
    Ying Yap DeFabio

    We had tried few vet by far this is the best . Clean , professional, open on Sunday and great dr. !! Highly recommended .

  74. Avatar photo
    Lawrence Tio

    Great experience and care from Dr Simon!

  75. Avatar photo
    /.

    Very good place to bring your dog to as they even sponsor free treats for your dog to chow on while waiting for the vet to see them

  76. Avatar photo
    gaurav kapoor

    My go to place. Have lovely docs, and staff.. They really take care and have a good warm approach to pets. Most importantly I don’t think they are out to unnecessarily cheat you off money. That seals the deal for us. Very happy.

  77. Avatar photo
    june ho

    Dr Ruth Lin and the nurses are excellent with our pet rabbit, the whole sterilisation process was smooth and recovery is good

  78. Avatar photo
    Sussan De

    Dr Quek rocks

  79. Avatar photo
    NW Lim

    Doctors here r very reliable and experienced.. truly show concern for my pet’s wellbeing. Front desk r very helpful as well and friendly.. Will come back again as it has good service

  80. Avatar photo
    Clarence Choi

    Dr quek is very good

  81. Avatar photo
    Cirong Chua

    Hillside Vet has been my go to vet for the past 5 years for my three furkids for vacinnation to sterilisation to hospitalisation, charges have been reasonable. Strongly trust that my furkids are in good hands all the time with Dr Simon Quek and Dr Cheryl, as well as the backend laboratory Mr Fernandez. Never fail to be greeted by the friendly folks at the reception – Eunice, Hai Ning. Thanks to all the other staff whom I didn’t get to know their names.

  82. Avatar photo
    Angie Ho

    Awesome team of professionals. I have two older cats and the vets at the clinic took great care of them

  83. Avatar photo
    Weilun Jerry Tham

    Clean

  84. Avatar photo
    Lawrence Tan

    Thank you vets for loving and treating the furkids.

  85. Avatar photo
    Jayne Lock

    Thank you Dr Cheryl for seeing my Jack Russell through his last day. She was very professional and gentle towards him and did not rush us despite after opening hours. Appreciate it greatly, well done!

  86. Avatar photo
    yireni

    Great staff and vets who are very knowledgeable and honest, they only recommend medicine or procedures which are actually necessary

  87. Avatar photo
    Charlynn Diona Kah

    Came to this vet clinic as it’s nearest to my home within walking distance. I bring my two cats here since day 1. However, I enquired about getting a stray kitten checked and I was told the pricing would include a 10% off if it’s a stray. Naturally, I booked an appointment and went in. We were assigned Dr Cheryl and she was patient and nice, talking to the stray kitten in a warm voice.

    We did the FIV test and got the kitten vaccinated.

    The receptionist are all different from what I remembered and all had dyed flamboyant hair. I know it’s not indicative of anything per se but not sure if individual creativity on outlook is different in the vet industry then in the working world. Anyway the receptionist called my kitten’s name loudly, and I was told the bill. I asked if there was 10% off, she got irritated and said “HUH no discount.” She said this in a loud voice which was quite embarrassing. Then I showed her the WhatsApp message from the clinic that told me the indicative pricing (as of 26 Dec 2021, consultation $42.8, FIV/FELV test $58.80, vaccination $51.35). I asked for a break down of the pricing and she said the price of vaccination has gone up recently in 2022. She went to ask Dr Cheryl if I could get 10% for the stray kitten. Verdict was no- why? Because I have “housed” it in my home and it’s considered a house cat so no 10% pricing. I’m like what? This is outrageous! We are keeping him temporarily and naturally the first thing we thought of was to get him tested and vaccinated for his safety. We are in the midst of finding a good home for him so since he is staying in our house, he is a “house cat” and not a stray kitten. Wow, mind blown.

    I asked to speak to the doctor and the receptionist said no this is the doctor’s decision. I think this is ridiculous! We have the kind heart to get a stray kitten checked out and vaccinated but their reason for not giving us a discount is not logical. House cat, seriously?

    The standard here, I feel, has dropped since 2020. Not sure how I feel about bringing my own cats here for their yearly vaccination anymore.

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    Min

    I did my girl’s sterilization with Dr Yeumee. Dr Yeumee is fantastic, she called to assure us how everything is going after the surgery and when we could come and pick our girl up. The process with the clinic went very smoothly too. Clinic is clean and bright ^^ photos are from day of surgery and 7days after, when her wound was almost healed completely.

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    A Alixe

    Vets are nice and explain whatever pathology your animal has well. A little expensive but worth it. Good with rabbits too.

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    G S

    Very good service and staff has very pleasant disposition.

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    Janice Pang

    We have never been to Hillside vet before. We have always gone to another vet for the past 2 decades. But there are very few vets who could perform keyhole spaying. Dr Quek was in charge of the procedure. After examining my dog, Jaylin, he realised she had an umbilical hernia and told us that he would remove it and spay her the normal way. We appreciate his professionalism and sincerity. Jaylin was very well cared for. Today, my second dog, Taylor had an allergic reaction with mouth and eyes swollen. We called Hillside vet and they immediately accepted her. When we reached, the vets attended to her immediately and brought the swelling down.Taylor was so grateful that she kept looking for the nurse and Dr Quek. They were kind to her. Taylor doesn’t take to vets and trainers easily as she can be timid. We are really happy she likes Dr Quek and the nurse. We are really grateful that they were so expedient and kind in treating Taylor. Taylor returned home a happy dog. We can really sense the sincerity, dedication and care shown by Dr Quek and nurse. It is no wonder your clinic is always full. We are so happy to find a good vet so near we live.

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    Liu Yang

    Thank you Hillside Veterinary professional and dedicated team helped with Heidi’s final moments. Really touched and glad we come and attended by Dr.Quek, Dr.Ruth and Dr.Cheryl, amazing nurses and reception team. Their professional assessment, kind considerations and loving gestures made our painful moment a lot easier. Thank you.

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    Gladys Yip

    Thank you Dr Quek and Team ,

    Thank God for your new clinic opening .
    Your wisdom and meticulous accessment has safe our dog in time .
    Kopi O is now healthy and happy with us again!

    Thank you so much again !!!

    God Bless you Always !
    Andrew , Gladys , Kopi O and family =))

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    Paul Pistore

    This was our first time at this vet. We have a regular vet, but decided to try Hillside, when our little calico developed an eye issue.
    The clinic is tucked into a rather nondescript building, but the interior is quite new and up to date. Our vet was very attentive and handled our little girl with care and gentleness.

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    Frank Guan

    Very good doctors in this clinic. Immunetherapy for allergies is something unique to this clinic.
    They also dont oversell you treatments and dont overpromise if thet cannot deliver. As a customer you are alway clear about the deliverables.

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    Kah Khiem Tan

    friendly staff and vet

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    Catz Mom

    Very dedicated doctors they have there. Strongly Recomended!!

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    luv_thy_pet luv_thy_pet

    Some of the vets are from mt pleasant clementi. My 3 cats sees the vets. Good service, caring of course. Handling is gentle. Spacious. Has almost all medical services.

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    Sock Leng Tan

    Doctors and nurses are gentle and assuring

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    Christopher Koh

    Hillside Vet is tucked away in a slightly inaccessible location near the primary road of Upper Serangoon Road. The vets are helpful, but the best vet I’ve seen is Dr Dymphna Overwijin, who is a feline specialist. Good bedside manner and she explains her clinical process, so you understand her objectives in tests and medication. Overall cost of the place is quite reasonable, with the average bill being about $100 per visit, compared to more ‘premium’ vet services that can almost double that for standard visits.

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    Candice Goh

    Been to many many vets for my dog and Hillside is still my personal favourite. Very friendly polite staff, and competent vets. Not to mention the clean spacious clinic and competitive prices. Can always trust Hillside to take care of my dog. Dr Simon Quek especially is really good with diagnosing and treating.

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    Esther Alixe

    Initially ai went there for my Holland lop because of the good reputation of doctors there with rabbits. Spaying and all timy issues were well dealt with. Then with a 2nd rabbit, no problem with neutering. And finally with my Frenchie, every issue has been very well handled. Not pushy to sell and all doctors take time to explain the different aspects, diagnoses or options to take. It is rather crowded but well regulated and the space in front is really great while waiting for results with your pet.
    Prices are on par with most vet clinics.

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    Y L

    My cat visited this clinic twice. Very competent and gentle doctors. My cat was well-treated here.

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    Tan Miguel

    Been bringing our old goldie to Hillside for the past few years. Fees are affordable and fair, Vets are extraordinary, very caring and takes good care of our oldie goldie. We’ve been seeing Dr Song and Dr Amanda and Dr Ruth!

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    Medhā Lim

    Very professional and caring vets and staff.

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    Alan Yip

    Dr Cheryl attended to my 2 puppies; she was good natured, observant and professional.

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    Jann Lim

    Super nice and friendly team. I felt at peace entrusting my fur-baby to them.

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    Lynn Morabe

    Excellent service and experience! Dr Ryan is kind and answers our questions without rushing. The front desk always picks up calls, answers queries and accommodated my request for an urgent visit. There is a fenced front yard to let your pets walk around while waiting. If you’re taking a cab, pick-up/drop-off will be behind the building.

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    Cecilia Ho

    Good environment, they love our pets.

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    Conrad

    We visited Hillside due to my puppy’s skin problem. The way Dr. Ruth handled it was very professional and you can tell that she is an expert in her field. Proper diagnosis via a skin scrape procedure.

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    Steffi

    Vet was nice

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