Review Harvey Norman Westmall, 1 Bt Batok Central, Singapore

Review Harvey Norman Westmall - Singapore 1 Bt Batok Central

“Wide variety. Not sure if it is worth it anot for the hair dryer… Still looking into other options…” or “I wanted to thank Linus and his staff for exceptional service. Best service I have had from any Harvey Norman stores.” It is one of the few customer evaluation comments about Harvey Norman Westmall. Let’s read more of this article on Thecityvisitor.com to find out if Harvey Norman Westmall is quality.

Introduction about Harvey Norman Westmall

Here are some fundamental details regarding Harvey Norman Westmall. In terms of Department store, it is generally believed that Harvey Norman Westmallis one of the best places to choose and trust. It is placed at 1 Bt Batok Central, #03-06 to 09 West Mall, Singapore. Whether you are looking for a place or a service related to Department store, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 18003119989 (+65 18003119989)
  • Website: http://www.harveynorman.com.sg/
  • Address: 1 Bt Batok Central, #03-06 to 09 West Mall, Singapore
Images of Harvey Norman Westmall from stock collection and provided by customers

Detailed information of Harvey Norman Westmall

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Harvey Norman Westmall.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 11 AM to 9:30 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
7.31 km7 minute9 minute6 minute

How to contact Harvey Norman Westmall?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Harvey Norman Westmall via:

Phone number

You can reach Harvey Norman Westmall at 18003119989(+65 18003119989). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Harvey Norman Westmall via http://www.harveynorman.com.sg/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 1 Bt Batok Central, #03-06 to 09 West Mall, Singapore if you have any questions or want to try to experience its services.

Harvey Norman Westmall reviews

Harvey Norman Westmall is among the best destinations of Department store in Singapore, and it merits your consideration.

Is Harvey Norman Westmall good?

To determine whether Harvey Norman Westmall is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Had a very pleasant purchase experience purchasing an LG laptop recently. Need to make an exchange on exception basis and the store manager (Lionel) did his best to support and facilitate that.”

“Wide variety. Not sure if it is worth it anot for the hair dryer... Still looking into other options...”

“I wanted to thank Linus and his staff for exceptional service. Best service I have had from any Harvey Norman stores.”

“Excellent customer service. They clearly understand there customer needs and does the perfect sales pitch.”

“A smaller outlet, but with a rather wide variety of electronics. Staff are also friendly and prices are reasonable.”

“Store was neat and tidy. Great place to shop for electronic. Staff is friendly approachable.”

“Friendly staff with great prices, recommendations and their honest opinions, my current go to electronic store!”

“Love this shop, very attentive staff though the price is slightly higher.”

It has won many reviews from customers on the website, including 112 feedbacks with an overall score of 4.3 out of five-star ratings. Out of those, 77% are positive reviews.

Thecityvisitor.com has provided all the essential information about Harvey Norman Westmall, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Harvey Norman Westmall are not good quality, what should you do?

If you have had an unsatisfactory experience in Harvey Norman Westmall, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Harvey Norman Westmall, 1 Bt Batok Central, Singapore

There is a total 112 reviews

4.3 / 5

77%

23%

0%

  1. Avatar photo
    Burrito Bunny

    Has a wide variety of products and had great prices and discounts

  2. Avatar photo
    Surya Challa

    Tech needs and other electrical appliances are here

  3. Avatar photo
    EngBian Png

    Best

  4. Avatar photo
    Edwards Lee

  5. Avatar photo
    Soo Ling Chan

    Limited hand phone choices

  6. Avatar photo
    Eric Siew

    Nor bad electrical outlet

  7. Avatar photo
    Neela Desai

    Very friendly staff and easier to locate the things as place is wider

  8. Avatar photo
    Janson Leong

    Had a very pleasant purchase experience purchasing an LG laptop recently. Need to make an exchange on exception basis and the store manager (Lionel) did his best to support and facilitate that.

  9. Avatar photo
    C 12

    Fun comfy shopping! Friendly attentive professional service for all your eletronic devices. Free wifi.

  10. Avatar photo
    Prabhu N

    Excellent customer service. They clearly understand there customer needs and does the perfect sales pitch.

  11. Avatar photo
    Shalnah Kalaiarasan

    Went back to get a washing machine for my patents. We had gotten our TV set and also the cooker hood from them over 2 years. Friendly sales people who explain products well. Great and effortless delivery. Good stuff for price! I even got my external drive from there! Drop by Harvey Norman for price checks and find out more about their extended warranty!

  12. Avatar photo
    Sook Fun and Ethan

    Friendly n helpful staff from the iron/steamer dept

  13. Avatar photo
    Arunsankar R

    Decent electronic world in BB

  14. Avatar photo
    Simon See

    Store was neat and tidy. Great place to shop for electronic. Staff is friendly approachable.

  15. Avatar photo
    Govindaswamy Subramaniam

    The customer staff won’t bother to attend to the customers needs.

  16. Avatar photo
    Tony Hanjraa

    Many things here for buying like mobile phones …apple.. Samsung… Hawaii….washing machine …..LCD And LED like Samsung and LG….trimmer like Philips.. refrigerator ….Fan … vacuum cleaner…juice mixer and grinder…..JBL speaker…. automatic broom…. Happy Christmas special discount also.

  17. Avatar photo
    Azroy Ruzaini

    Nice explanation by the intern staff there

  18. Avatar photo
    Dharshan

    Nice

  19. Avatar photo
    Gerard Lien

    Fast and good service

  20. Avatar photo
    Dreamer Sleeper

    They always have a promotions, you can try the gadget without the annoying sales person talking to you.

  21. Avatar photo
    Soleck Maleck

    Harvey Norman is a good shoping ctre N good services.

  22. Avatar photo
    CK Lam

    Much better with updated and modern look after renovation.

  23. Avatar photo
    Rohit Singhal

    Nice store with a wide variety of electrical appliances available. Good discounts. Very friendly staff.

  24. Avatar photo
    Ashley Alvares

    Great overall

  25. Avatar photo
    Caleb Remy Ma (Fat)

    Salesman are very hard working, gentle and .

  26. Avatar photo
    You Yuan Qian Li

    Good selection but prices on the high side

  27. Avatar photo
    Blue Sky

    One night, i bought a flat iron without opening/checking after sale, as a result upon using the next night a slight damaged/broken parts on the heel/rest. I immediately rush to Harvey Norman and ask for replacement. KUDOS to the staff/cashier for accomodating & changing….

  28. Avatar photo
    Sharon Isravel

    The price of the products are very expensive

  29. Avatar photo
    Shawn Seow

    Great service

  30. Avatar photo
    chris

    Small. Limited items available.

  31. Avatar photo
    Varadha Gokula krishnan

    Good for household electronics buy

  32. Avatar photo
    Paul Yang

    Bought things from here before. Remember, should try to bargain, get some freebies etc. Don’t ask, don’t get

  33. Avatar photo
    Judy Hans

    Mohd has excellent customer skills
    .thanks for the service

  34. Avatar photo
    M. Tay

    The sales people are not knowledgeable and act like you are stupid if you ask detailed questions.

  35. Avatar photo
    Tsuzuki D Nas

    Good price for electronics

  36. Avatar photo
    S yathmin

    Awesome @

  37. Avatar photo
    Wong Wong

    Decent place.. But not much good bargain

  38. Avatar photo
    Steven Hu

    A must visit

  39. Avatar photo
    Kopi P

    Electrical computer electronics mall.

    电器电脑电子商场。

  40. Avatar photo
    Allen Wan

    A new layout seems more spacious.

  41. Avatar photo
    Shane Malique

    Very clean and spacious. Item price are quite ex

  42. Avatar photo
    SC Tan

    can get almost everything here

  43. Avatar photo
    Albert Tang

    I knew Ismail Bin Abu Bakar (Staff-No. 4164) for more than 10 years, he was servicing Harvey Norman in various locations. Whenever he moved to a new store location, I and my relatives for sure will go and visit him, made whatever purchases we need from Harvey Norman through him, because of his personal attention, knowledgeable in products’ recommendations without prejudice to certain brand. Most importantly, Ismail is dedicated in his job. I can vividly recalled when we bought a LED TV from his store at Parkway Parade, we encountered problem with the installation since the cable TV signal was not properly installed. I gave Ismail a call, within the next 20 minutes, Ismail came with his colleague to our 3-room apartment at Marine Terrace and helped us to diagnose and rectify the problem personally. We were very touched by his extra mile of customer services.
    In Nov 2015, I was looking for a reasonable smart TV, Ismail recommended us with the Samsung Smart TV, instead of another compatible brand. I was convinced with his recommendation and at the end I bought 2 smart TVs for our family. Unfortunate one of the two Sound Bars started giving problem due to the subwoofer cracking sound. It took me more than 2 months trying to isolate and rectify the problem through the TV setting, until I failed to do so, then I reverted the problem to Ismail for help. Within 24 hours, Ismail managed to get hold of the Samsung Customer Service staff to contact me to send their Service Engineer to my house in the following week, despite of the fact that I have not done the online warranty product registration, whereby I encountered some technical issues with the online warranty product registration earlier on.
    I have no hesitant to recommend any potential buyer to make purchases from Ismail @ West Mall Harvey Norman. I even got my sister-in-law to purchase all her house appliances from Ismail before shifting to her new house.

  44. Avatar photo
    Sky play (Sairam)

    Nice electronic goods

  45. Avatar photo
    LL Low

    Good place to shop for electronic appliances. Conveniently located on the 3rd floor of Bukit Batok West Mall.

  46. Avatar photo
    Jeremy Turner

    Fast and easy. Knowledgeable staff. Great range.

  47. Avatar photo
    Ang Kian Ann

    The electronics sold here is one of the cheapest

  48. Avatar photo
    Jeffrey Ng

    Normal store

  49. Avatar photo
    Edwina Deen

    I wanted to thank Linus and his staff for exceptional service. Best service I have had from any Harvey Norman stores.

  50. Avatar photo
    Ryan

    A little small and has a limited selection of items.

  51. Avatar photo
    Ranjan Barik

    Good

  52. Avatar photo
    Jaslyn Lau

    I checked online that this place is 1 of the service centre for Fitbit watches but when I came, the staff says not true. So I made a wasted trip here, very disappointing.

  53. Avatar photo
    Lynette Ng

    staff is polite & helpful. store is clean & neat. enjoyed shopping at Harvey Norman. thank you & good day.

  54. Avatar photo
    Hafiz Waleed Hussain

    Good place to buy home accessories.

  55. Avatar photo
    Wilson Ong Keng Ann

    Newly renovated outlet at westmall.

  56. Avatar photo
    Sumer Singh

    I was looking for Xbox controller from many days, finally found it here

  57. Avatar photo
    Fong foo meng

    Staff is friendly and polite

  58. Avatar photo
    Roberto Pascual

    Good prices for appliances!

  59. Avatar photo
    shady hozayen

    We use to buy from Harvey Norman all the time, they have a good reputation.

  60. Avatar photo
    Anesh Sundar

    The sales person for laptops was very engaging, patient and informative.

  61. Avatar photo
    Lim Lam Sin (Keston)

    The listed phone number in Store Guide West Mall is not valid.
    Need to call customer service line for assistance needed

  62. Avatar photo
    Teo Chen Wei

    Didnt buy anything here but the expereience was good. It was fairly easy to navigate the store and I found what I wanted quickly

  63. Avatar photo
    L Max

    They have everything except the two things I was looking to buy

  64. Avatar photo
    Ms. Suchi

    Wide variety of products.
    We were looking for Rice cooker ,Sandwich maker and Blender. Joe Tan served us. He was very patient and he provided all the information regarding the items in detail.
    We happily shopped at Harvey Norman West Mall. Sharing photographs for those who need to explore other items. Thank you

  65. Avatar photo
    Doris Ang

    Staff are helpful. Items are well organised. Bought a vacuum cleaner. Good buy.

  66. Avatar photo
    Dunxiang Foo

    If you need anything, just approach the staff. Not all the staff there will attend to you as they are allocated their respective sections.

  67. Avatar photo
    C-M Lee

    Staff Ms Li Y was knowledgeable and very patient to help me get a specific charging cord and adaptor for me. There was no pressure on me to get anything I didn’t need, and after a long flight from overseas, her thoroughness to test it for me was most appreciated. Thank you!

  68. Avatar photo
    Raghuvir Ramanadhan

    Very helpful, knowledgeable and patient sales staff

  69. Avatar photo
    Ms. Suchi

    Wide variety of products.
    We were looking for Rice cooker ,Sandwich maker and Blender. Joe Tan served us. He was very patient and he provided all the information regarding the items in detail.
    We happily shopped at Harvey Norman West Mall. Sharing photographs for those who need to explore other items. Thank you

  70. Avatar photo
    JY Chong

    Verynice

  71. Avatar photo
    RAVINDARAN V RAMAN

    Service was good and fast

  72. Avatar photo
    Chris Anthony

    Not many things

  73. Avatar photo
    Cloud

    Very fun place and great deals.

  74. Avatar photo
    Kate Lim

    Wide variety. Not sure if it is worth it anot for the hair dryer… Still looking into other options…

  75. Avatar photo
    Iron Chng

    kk

  76. Avatar photo
    Lin Huiru

    Renovated and looks bright and spacious

    重新装修了 看起来明亮宽敞

  77. Avatar photo
    Nurida Kuswati

    I WAs PATRONising OnLy FoR 65 InCh OLED TV BuT To My AMAZEmenT iTs CoStLy YeT GeTTing AnoTher 43 InCh Tv iF I PuRcHase That N Lots MORE With FREE INSTALLING N DELIVERY SERvice….

  78. Avatar photo
    K.Maniam Maniam

    Too many food stalls in one building. Maybe should reduce an have other stalls selling other retail or house use items.

  79. Avatar photo
    De Wei Tey

    Reasonable size electric store

  80. Avatar photo
    Kottaichamy Vairavanservai

    Reasonable Price. Good

  81. Avatar photo
    Raymond Ho

    Right now Harvey norman is having a LG RED FAIR from 12 Jun to 31 Aug 2019. They are having very attractive promotion and price wise is also very attractive. I just got myself s new fridge @$1088 usual prics @ 1499 on top of the discount price they gave a $50 Cold Storage voucher. After their renovation they have much more range of products and many other brand to choose from. Overall, is a nice place to shop if anyone is looking for new electrical home appliances.

  82. Avatar photo
    md hasni

    Easily found what I was searching for. Good layout.

  83. Avatar photo
    Robin Tan

    Under renovation

  84. Avatar photo
    MUTHUKUMARAN S

    Good and spacious for shopping

  85. Avatar photo
    Merica Dao

    Love this shop, very attentive staff though the price is slightly higher.

  86. Avatar photo
    Alvin S

    Needed to get an external hard drive quickly around the area and this was the only electronics store we could find. Thankfully they do keep hard drives in stock!

  87. Avatar photo
    Anupama Sivaraman

    I commend and appreciate all help and guidance received today from Mr. Tang qinghui of
    Computers and communications department in Harvey Norman westmall branch. . My husband and I had been there to buy an ipad for our son and we had no clue about what to select nor we had any idea on ipads. The customer service officer was so polite, patient, understanding and guided us through every step. He also patiently set up the I pad for us as we did not know much about it. He explained in detail. His patience in handling us and our requirements was very commendable. Really really grateful to u, Mr. Tang qinghui. God bless u for helping us so much.

  88. Avatar photo
    ck cheong

    The display of goods is complete and the salesperson is happy to explain it to you.

    货品展示齐全应有尽有售货員乐意为你講解.

  89. Avatar photo
    Gavin Tan

    A smaller outlet, but with a rather wide variety of electronics. Staff are also friendly and prices are reasonable.

  90. Avatar photo
    Dylan Tan

    A great place in West Mall to find most of the home appliances. There’s a corner where you can print photos too.

  91. Avatar photo
    Kuan Lian Ho

    Would like to convey our thanks to Mr Lim (manning the photo counter) for helping us when we encountered issues developing our photos at the kiosk. He was super helpful and patient, even going out of his way to transfer the photos into another thumbdrive so that it works. Made our day

  92. Avatar photo
    Kelvin Tan

    Friendly staff with great prices, recommendations and their honest opinions, my current go to electronic store!

  93. Avatar photo
    Shafiq chowdhury

    One of best electronics shopping mall,

  94. Avatar photo
    Alex Stream

    The best service from staff named Li Ying recommended.

  95. Avatar photo
    Joshua Choo

    Limited appliances.

  96. Avatar photo
    Kelvin Chin

    Been patronizing them only because of Product Care warranty extension for my Apple products and accessories since 2017. Customer service didn’t change much until March 2021, serving their respective territories, does not feel welcoming, but transactional. Not fully transparent with Product Care pricing e.g. tried to sell me additional 4 years of warranty but I need additional 1 year only.

  97. Avatar photo
    Gani Gani

    Keep your eyes busy

  98. Avatar photo
    Royston Thay

    I have not been in, but although Westmall is not very big, it is as small as a sparrow. She can also be regarded as a landmark of Bukit Batok, connected to the subway station and bus interchange, and the transportation is convenient. Looking around, it seems that there is no possibility of expansion. However, as a town center, its function is also sufficient.

    我沒有進去過,不過,Westmall雖然不是很大,但是有如麻雀雖小,五臟俱全,各個不同的店面都有,還有圖書館。她也可算是武吉巴督的地標,連接地鐵站和巴士轉換站,交通方便。觀看四周,似乎沒有擴建的可能,然而,作為鎮中心,其功能亦足依。

  99. Avatar photo
    Junaina Jimin

    Good

  100. Avatar photo
    Wong C.L.

    Ttz where I got my 1st JVC LED TV which lasted for more than 10 yrs! Gr8 place to hunt for electrical appliances & IT stuffs.!

  101. Avatar photo
    Andrew Teo

    Need to provide free delivery service for bulk purchase.

  102. Avatar photo
    HENRY TAN

    Good prices
    Beautiful store
    Helpful staff
    Reasonable prices

  103. Avatar photo
    jainal jaxx

    Many brands of electronics products

  104. Avatar photo
    WILSON

    Print some pictures with harvey norman printing center.

  105. Avatar photo
    n

    For havey norman usual outlet, it is considered to be on the smaller side.
    Not a wide selection of headphones.
    The staffs were helpful and not pushy for a sale.

  106. Avatar photo
    Jo Chan

    An ok size, not big nor small store. It has a lot of merchandises but I just have a feeling of lack, maybe it just doesn’t carry the things I desire.

  107. Avatar photo
    Nuan Fei

    Complete electrical appliances

    电器齐全

  108. Avatar photo
    Adeel Azhari

    Not big but big variety of what ever you need. Most items on display and demo too.

  109. Avatar photo
    Tan-Yeo Ellese

    The store front is barricaded in a manner that is v forbidding.

  110. Avatar photo
    Irfaners Inc

    Average size store. Not that big

  111. Avatar photo
    Jou

    There will be no waiters to follow all the time, shopping without pressure, the disadvantage is that the mobile phone or tablet is always occupied by children to play mobile games, people who want to buy cannot see the real product

    不會有服務員一直跟著,購物無壓力,缺點是手機或tablet一直被小孩子佔用打手遊,想購買的人無法看實品

  112. Avatar photo
    Sonal Shah

    Best place to hang out

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