Review Great Eastern Life, 1 Pickering St, Singapore

Review Great Eastern Life - Singapore 1 Pickering St

“Good service and staff were friendly and knowledgeable! Carpark is pretty expensive.” or “The officer was amazing. Great service. Thank you” It is one of the few customer evaluation comments about Great Eastern Life. Let’s read more of this article on Thecityvisitor.com to find out if Great Eastern Life is quality.

Introduction about Great Eastern Life

Here are some fundamental details regarding Great Eastern Life. In terms of Insurance agency, it is generally believed that Great Eastern Lifeis one of the best places to choose and trust. It is placed at 1 Pickering St, #01-01 Great Eastern Centre, Singapore. Whether you are looking for a place or a service related to Insurance agency, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Website: https://www.greateasternlife.com/
  • Address: 1 Pickering St, #01-01 Great Eastern Centre, Singapore
Images of Great Eastern Life from stock collection and provided by customers

Detailed information of Great Eastern Life

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Great Eastern Life.

Monday, Tuesday, Wednesday, Thursday, Friday: 9 AM to 5:30 PM.

Saturday, Sunday: Closed.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
5.87 km6 minute7 minute5 minute

How to contact Great Eastern Life?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Great Eastern Life via:

Website

You can contact Great Eastern Life via https://www.greateasternlife.com/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 1 Pickering St, #01-01 Great Eastern Centre, Singapore if you have any questions or want to try to experience its services.

Great Eastern Life reviews

Great Eastern Life is among the best destinations of Insurance agency in Singapore, and it merits your consideration.

Is Great Eastern Life good?

To determine whether Great Eastern Life is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“The officer was amazing. Great service. Thank you”

“Service personnel are fast, efficient, multilingual, friendly and fast.”

“Can't wait to use the Prestige Partners lounge when it opens soon. Exclusive to selected top 150 advisors and their clients only.”

“This is one of the prominent insurance companies in Singapore . The customer service is very good .”

“One of the best insurance company with many great benefit for buyers. Stuff are all equip with knowledge about the insurance plan to explain to all buyers.”

“A traditional brick looking building with big round pillars. .. With a taste from the past.. Beware of the narrow drop off.. Drive slowly”

“Availibility of drop and pickup point. But the entrance too narrow for bigger car and need to be ver careful.”

“Very easy to locate and very convenient for drop off and pick up went its rain.”

It has won many reviews from customers on the website, including 105 feedbacks with an overall score of 4.2 out of five-star ratings. Out of those, 74% are positive reviews.

Thecityvisitor.com has provided all the essential information about Great Eastern Life, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Great Eastern Life are not good quality, what should you do?

If you have had an unsatisfactory experience in Great Eastern Life, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Great Eastern Life, 1 Pickering St, Singapore

There is a total 105 reviews

4.2 / 5

74%

26%

0%

  1. Avatar photo
    Kok Lim Siow

    Good. Satisfied

  2. Avatar photo
    C. L. TOMMY CHU

    GOOD location to for servicing GE policies

  3. Avatar photo
    Steven Wu

    Short walk from Raffles place

  4. Avatar photo
    K SEHARAN

    Very good customer service

  5. Avatar photo
    Warren Whitlock

    I’m in the tallest building in Singapore using empty offices for a meeting. Cool.

  6. Avatar photo
    Clement Toh

    Cool

  7. Avatar photo
    Kenny Lim

    Best insurance company in Singapore

  8. Avatar photo
    Orlando Andico

    The Great Eastern Centre probably has the cheapest parking (only $30/day!) in the Church Street area of the CBD since the demise of Golden Shoe complex. And I have never seen the basement parking full.

  9. Avatar photo
    Tenzin Quek

    Can’t wait to use the Prestige Partners lounge when it opens soon. Exclusive to selected top 150 advisors and their clients only.

  10. Avatar photo
    Jonathan Ng

    Best insurance company in Singapore. Support local!!

  11. Avatar photo
    Ben Sum

    The

  12. Avatar photo
    Pembelajaran ku

    Not know

  13. Avatar photo
    Bhavy Mital

    A lot of places around to eat

  14. Avatar photo
    oh san

    good

  15. Avatar photo
    Lau Pey Ling

    Very convenient office building with a lot eating places and shopping malls around.

  16. Avatar photo
    Foo Young Tan (Oliver)

    not bad

  17. Avatar photo
    Jim 8333 7213

    Great Eastern Centre is a commercial property primarily used for Office rental and sale. Great Eastern Centre is close to Chinatown MRT Station and Clarke Quay MRT Station. It is of 7 mins walk from Raffles Place MRT interchange via Church Street.

  18. Avatar photo
    Trevor Yap

    It’s an office space.

  19. Avatar photo
    Le Gill

    insurance

  20. Avatar photo
    Lee Hock Leong (John)

    Great Eastern Life policy

  21. Avatar photo
    Jovi Lim

    Nice environment

  22. Avatar photo
    Alfred Loh

    good location

  23. Avatar photo
    khan hong chiew

    Went to take ang pao and desk diary.

  24. Avatar photo
    Kenny Fang

    good

  25. Avatar photo
    Macchua Chua

    The great eastern life building is situated along upper Pickering Street nearby Chinatown, Telok Ayer and Raffles place Mrt station

  26. Avatar photo
    shiva shankar

    Nice place…

  27. Avatar photo
    Alfred Loh

    Good location, clean n comfortable

  28. Avatar photo
    Jesus is Lord

    Offices

  29. Avatar photo
    Koon Peng Tan

    Service personnel are fast, efficient, multilingual, friendly and fast.

  30. Avatar photo
    Akira, Tze Wei Toh

    The Centre is located in the heart of a number of famous restaurants, pubs and eateries

    Good for office crowd and evening crowd to chill, lots of special deals thereafter

  31. Avatar photo
    ROSEMARY TOH

    Friendly staff

  32. Avatar photo
    cheehuei chong

    No one listens to calls, very bad service.

  33. Avatar photo
    Yousoff Effendy Mohd Ali

    This place has a lot of restaurant nearby and Chinatown Point is at a walking distance.

    Accessible via Telok Ayer and Chinatown MRTs. I prefer to go here via Telok Ayer and go through the Amoy Hotel. From Chinatown MRT you may need to wait for the traffic light.

  34. Avatar photo
    Jianhui

    Visit the customer service centre to collect my vouchers won via the Great Eastern Reward app. The receptionist was really friendly and assist to inform the staff to come down from the upper floor to facilitate the collection as it was beyond her scope. Waited for around 15 minutes before the staff came down to process the collection.

  35. Avatar photo
    Hellen F

    Selvam is the best insurance assurance manager I have ever known. He knows exactly what you need and is always on his toes with your investments. Cal him for all your insurance needs your can really trust him. He has been in the business for more than 20 years.

  36. Avatar photo
    Louis Ang

    Very good

  37. Avatar photo
    Ryann Chang

    An average of 30 mins waiting time

  38. Avatar photo
    Ganesh kamath

    This is one of the prominent insurance companies in Singapore .
    The customer service is very good .

  39. Avatar photo
    Choo zi heng wayne

    it was well designed

  40. Avatar photo
    Phil KY

    Great place, great vibe

  41. Avatar photo
    Yanping Kee

    good and patient customer service!

  42. Avatar photo
    Toan Vo

    A very impressive building!

  43. Avatar photo
    KC

    A traditional brick looking building with big round pillars. .. With a taste from the past..
    Beware of the narrow drop off.. Drive slowly

  44. Avatar photo
    Djohan Sutanto

    If you are looking for excellent premium health policy, seek no more as Great Eastern will be the one to choose from. They provide good and efficient service. Glad that my agent is also very responsive and responsible person. Highly recommended!

  45. Avatar photo
    Azam Khan

  46. Avatar photo
    rebecca sim

    Kind of slow service at customer service

  47. Avatar photo
    ryan tan

    convenient

  48. Avatar photo
    tom ong

    Great Eastern Product – 4/5. Their products are good and affordable

    Quality Control – 4/5. They will ensure customers understand what they bought. A representative will call to check if the agents sold the wrong products.

    Agents’ Quality – 0/5. It is very disappointing. For the excellent work they have done for Quality Control and products, their agents are unable to match the good quality.

    I have encountered a few agents and they are equally bad. The agents at Great Eastern are too profit driven. Most of them are over aggressive in their sales pitch which scared the customers off.

    Agents provided satisfactory services before sales but the after sales services need to be improved on. Some Agents are interested in getting more sales and not interested in helping customers with their general enquiries.

    I am likely not to purchase any more great eastern polices in the future due to my bad encounters with a few agents.

    I do hope that Great Eastern can improve on the Agents’ service and sales pitch.

    I would suggest the following:

    1) The company can send a post feedback form to customers to rate the agents’ pre and post service experience on a yearly basis. The feedback will help Great Eastern identify which agents will require to receive additional training for customer services.

    2) Make it mandatory that a feedback form had to be sent after a sales pitch. Receiving feedback will help agents improve on their sales pitch.

    I hope my suggestions will help Great Eastern to improve on the Quality of the Agents

  49. Avatar photo
    Chaw Siang Long

    Good service

  50. Avatar photo
    Lexus Man

    Good place to chill

  51. Avatar photo
    Suppiah Devaki

    Excellent service …

  52. Avatar photo
    Andy Seng

    Can walk in to buy insurance

  53. Avatar photo
    HappyTutors LC PL

    One of the best insurance company with many great benefit for buyers. Stuff are all equip with knowledge about the insurance plan to explain to all buyers.

  54. Avatar photo
    Puneet Sinha

    Wow, beautiful place

  55. Avatar photo
    C L Lim

    Too many clients, long wait at customer service.

  56. Avatar photo
    黄晨

    Office tower

  57. Avatar photo
    Andrew Teo

    No canteen.

  58. Avatar photo
    yeo soon

    Great eastern just another office twr in sde CBD near to chinatown,oppodite is hong lim cplx.

  59. Avatar photo
    Joseph Foo

    Good service

  60. Avatar photo
    davidking sg

    Wait to see whether GEL is willingly to render assistance on the full DPS insurance claim.

  61. Avatar photo
    C hen

    Life insurance company

  62. Avatar photo
    ຕູ້ພຸດ Uncle Running

    Great location

  63. Avatar photo
    Vincenttanys Tan

    Very nice place

  64. Avatar photo
    Junhong (Skullsociety)

    What’s there to review. …

  65. Avatar photo
    Rama Rathnam

    Insurance

  66. Avatar photo
    Abdullah Musi Haji Abdul Manaf

    Availibility of drop and pickup point. But the entrance too narrow for bigger car and need to be ver careful.

  67. Avatar photo
    Sankar Rengasamy

    communication poor

  68. Avatar photo
    Charlene Tan

    Attend to some policy matters. Wait is rather long but the customer service staff was good. Previously used to serve waiting customers with coffee or tea but now they dont serve anymore.

  69. Avatar photo
    Costa Chua

    I had to wait 4 months since filing a claim before it was finally processed and settled. I am still a customer with Great Eastern although I hope they can help to process claims faster. I may yet improve the score and provide more positive feedback if I have a better encounter in the future.

  70. Avatar photo
    Jianhui

    Visit the customer service centre to collect my vouchers won via the Great Eastern Reward app. The receptionist was really friendly and assist to inform the staff to come down from the upper floor to facilitate the collection as it was beyond her scope. Waited for around 15 minutes before the staff came down to process the collection.

  71. Avatar photo
    david wu

    I’m just going there to check my CPF

  72. Avatar photo
    Sanjay Srinivasan

    Waiting time was very long. But the staff more than made for it.

  73. Avatar photo
    Benjamin Seow

    office building surrounded by food

  74. Avatar photo
    Leslie Loo

    2 policies with GE since 1993 & 1995, wanted to change the beneficiary but need the previous beneficiary to give consent….end up I decided to cancel both policies. A nice lady by the name of Ms Chow May Fern is serving me after a very short wait, she noted one of the policy is 24 years old and on the 25th year will be getting a special bonus. Glad that with her advise I’ll gain an extra 10k and if I wait even longer to the 30th years I’ll gain extra 20k. So I decided to cancel just 1 policy and hold on to the one other for another 6 more years. Special thanks to Miss Chow may Fern for her professionalisms

  75. Avatar photo
    Satya Srikanth B

    Nice

  76. Avatar photo
    Ngee Cheng Ann Khang

    Helpful and informative.

  77. Avatar photo
    Sam Yap

    A reliable and reputable insurer!

  78. Avatar photo
    chris lim

    Nothing much here unless you are a customer of great eastern and are here to make claims or make enquiries for insurance. Even so, parking is a problem as they only got drop off point.

  79. Avatar photo
    Benedict Tan

    Average office building

  80. Avatar photo
    steven chua

    Good Service

  81. Avatar photo
    Aloysius Lim

    Nothing to offer

  82. Avatar photo
    Victor Zhiyu Lee

    Pretty good service. If the waiting time is too long, they serve complimentary coffee/Milo and biscuits/soda crackers. The soda at the waiting area is also rather comfortable. As of Jan 2018, the parking rate is S$1.80 per hour or part thereof, so do time your visits accordingly.

  83. Avatar photo
    PAUL LEONG

    Good security arrangements.

  84. Avatar photo
    Jolene Charissa Chris

    Got my insurance matters settled. Customer Service counter 2 Judy was the best customer service.

  85. Avatar photo
    Anthony

    Cozy place

  86. Avatar photo
    Meenaloshini Girjashankar

    Good service and staff were friendly and knowledgeable! Carpark is pretty expensive.

  87. Avatar photo
    Lim Hock Chuan

    Today ho well

  88. Avatar photo
    SANDY YOU

    猜猜ヾ(╹◡╹)ノ~

  89. Avatar photo
    Patricia Koh

    Recently I went down to GE’s office to surrender a policy. The staff and the process was great, very fast and easy.

  90. Avatar photo
    sssperth

    The officer was amazing. Great service. Thank you

  91. Avatar photo
    Hajah Mohideen

    Very easy to locate and very convenient for drop off and pick up went its rain.

  92. Avatar photo
    Caroline Tan

    Today, 15-12-2021 between 12.15 to 1.15..I was attended by a customer service lady at counter 9 at Great Eastern (Pickering Branch). That lady is has a very pleasant attitude, was very patient n helpful. Her service is excellent. Keep it up.

  93. Avatar photo
    Jeremy Creighton

    Good company, nice staff

  94. Avatar photo
    Felipe balinojr48

    nice

  95. Avatar photo
    Merissa Low

    Best Insurer!!

  96. Avatar photo
    Justin Teo

    Well maintained and conducive for learning, discussion, and collaboration.

  97. Avatar photo
    SEAH ANDREW

    Very huge building, went there for work

  98. Avatar photo
    Deen Z

    Iconic building

  99. Avatar photo
    John

    Excellent service

  100. Avatar photo
    Ash M

    The pioneer insurance company of Singapore

  101. Avatar photo
    Randhir Prem

    ok the

  102. Avatar photo
    Li Hu

    ordinary place

  103. Avatar photo
    Lilian Lee

    The customer service person Stanley Ong is much more helpful, knowledgeable and took time to explain my policy when I got into an accident and was confused on the steps to take. Where else I have an agent who is either not bothered to help, answer my question with detailed points when I went into A&E. I think Great Eastern should rethink of their hiring policy. I don’t mind paying commission to good customer service people than agents who are not interested in helping you when you need to do claims. Most are interested in closing a deal or selling policies.

  104. Avatar photo
    vanitha vanitha

    Good

  105. Avatar photo
    Brian Wong

    Insurance hub

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