Review Goldheart Jewelry, Novena Square, 238 Thomson Rd, Singapore

Review Goldheart Jewelry, Novena Square - Singapore 238 Thomson Rd

“Had a pleasant experience shopping at the Novena branch. Yong Soon and Irene served us with a smile. They were patient and gave us good suggestions.” or “Amazing service! Maica was so attentive and polite. She answered all my questions and gave really good ring recommendations.” It is one of the few customer evaluation comments about Goldheart Jewelry, Novena Square. Let’s read more of this article on Thecityvisitor.com to find out if Goldheart Jewelry, Novena Square is quality.

Introduction about Goldheart Jewelry, Novena Square

Here are some fundamental details regarding Goldheart Jewelry, Novena Square. In terms of Jewelry store, it is generally believed that Goldheart Jewelry, Novena Squareis one of the best places to choose and trust. It is placed at 238 Thomson Rd, #01-25 Novena Square, Singapore. Whether you are looking for a place or a service related to Jewelry store, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 63564135 (+65 63564135)
  • Website: https://shop.goldheart.com/
  • Address: 238 Thomson Rd, #01-25 Novena Square, Singapore
Images of Goldheart Jewelry, Novena Square from stock collection and provided by customers

Detailed information of Goldheart Jewelry, Novena Square

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Goldheart Jewelry, Novena Square.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 11 AM to 9:30 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
4.73 km5 minute6 minute4 minute

How to contact Goldheart Jewelry, Novena Square?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Goldheart Jewelry, Novena Square via:

Phone number

You can reach Goldheart Jewelry, Novena Square at 63564135(+65 63564135). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Goldheart Jewelry, Novena Square via https://shop.goldheart.com/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 238 Thomson Rd, #01-25 Novena Square, Singapore if you have any questions or want to try to experience its services.

Goldheart Jewelry, Novena Square reviews

Goldheart Jewelry, Novena Square is among the best destinations of Jewelry store in Singapore, and it merits your consideration.

Is Goldheart Jewelry, Novena Square good?

To determine whether Goldheart Jewelry, Novena Square is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Had a pleasant experience shopping at the Novena branch. Yong Soon and Irene served us with a smile. They were patient and gave us good suggestions.”

“Amazing service! Maica was so attentive and polite. She answered all my questions and gave really good ring recommendations.”

“Staff is very accommodating and not a hard sell. Love that they mention you offers they have. They also got my worn jewelry for free cleaning.”

“Very polite, friendly and patient. She spent time helping me to choose the best combination of the charms. Served by Irene chua.”

“Chin Peng is excellent with his service albeit a trainee. Ng Yong Soon gave v good pricing and a lovely gift. We are v impressed.”

“Maica is a friendly and helpful staff who gives good recommendations to meet my buying needs”

“Bought a ring from Novena branch. Yong Soon gave us the best service and he had willing to go for another mile to grab a ring with another size for us to compare. Thank you.”

“Bought a necklace gift for my birthday. So happy with the purchase. Mr Ng Yong Soon was very helpful. Thanks”

It has won many reviews from customers on the website, including 100 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 100% are positive reviews.

Thecityvisitor.com has provided all the essential information about Goldheart Jewelry, Novena Square, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Goldheart Jewelry, Novena Square are not good quality, what should you do?

If you have had an unsatisfactory experience in Goldheart Jewelry, Novena Square, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Goldheart Jewelry, Novena Square, 238 Thomson Rd, Singapore

There is a total 100 reviews

5 / 5

100%

0%

0%

  1. Avatar photo
    Jo Lim

    Excellent service YongSoon provided at Goldheart Novena branch, polite, attentive and give great recommendation and discount.

  2. Avatar photo
    Zhen han Koh

    Irene’s service was exceptional. Thank you so much.

  3. Avatar photo
    Jasmine Choo

    Kristy is fantastic, non pushy, excellent service, well done!

  4. Avatar photo
    Simon Foo

    Staff were friendly and helpful without being intrusive, assist you when you are ready. Yong Soon was most helpful by offering great payment advice with extra hidden perks! Makes shopping in a jewellery store for a guy less intimidating . Had a wonderful shopping experience!

  5. Avatar photo
    Kelia Lim

    Chin Peng was very professional, sincere and helpful throughout the process of buying jewelry. Despite looking at many items and many variations of similar designs, he always did it with a genuine smile and desire to help customers. He also gave some advice on which pieces were more suited for younger or mature customers. I never felt rushed or pressured throughout the entire process and thank him for his help in making this a pleasant shopping experience!

  6. Avatar photo
    Marlon Catalon

    Friendly staff️

  7. Avatar photo
    Loh Kher Sin

    Repeated purchase at Novena outlet. Excellent services! Irene is helpful and patient to provide great suggestions to her customers.

  8. Avatar photo
    Faustina Joyce Fernando

    Had a pleasant experience shopping at the Novena branch. Yong Soon and Irene served us with a smile. They were patient and gave us good suggestions.

  9. Avatar photo
    Jodibielle Bantayan

    goods to

  10. Avatar photo
    Mark Gajasan

    Good

  11. Avatar photo
    Rose Ann Eguia

    Staff is accomodating and friendly.

  12. Avatar photo
    Sad Piggy

    Thank you Yong Soon and team for the excellent service…

  13. Avatar photo
    韩影

    Chin peng’s service attitude is very friendly and patient. Thank you for the warm hospitality of our staff. We will visit our store again!

  14. Avatar photo
    Ang Jia Yi

    Very welcoming

  15. Avatar photo
    Liza Tay

    Irene was patient and very pleasant. Thank you

  16. Avatar photo
    EngHow Lim

    Good service …

  17. Avatar photo
    Sharon Chandra

    Great service by Maica

  18. Avatar photo
    Angel Ma

    Good service, friendly staff (Irene Chua &trainee staff)

  19. Avatar photo
    rachel chee

    Irene was warm and friendly, and very helpful. Most pleasant experience.

  20. Avatar photo
    Gladys Ng

    Good experience. Friendly and customer oriented by Irene.

  21. Avatar photo
    Chen SiYing

    Very friendly, helpful and patient service!

  22. Avatar photo
    Daria Ignatova

    Great service, beautiful jewelry. I will come back again )

  23. Avatar photo
    Florence Chan

    Great service from Maica

  24. Avatar photo
    Regina Pinas

    Miss Irene Chua is very helpful

  25. Avatar photo
    Esther Ng

    Irene is very helpful and she goes all the way to even provide some of her personal view to consider before I buy.

  26. Avatar photo
    Caleb Li

    Sales person very patient. Excellent service.

  27. Avatar photo
    Denise koh

    Very polite, friendly and patient. She spent time helping me to choose the best combination of the charms. Served by Irene chua.

  28. Avatar photo
    Siew Ling Chan

    Yong Soon is very friendly and knowledgeable!

  29. Avatar photo
    Eugiene Lo

    Novena Kris is very friendly

  30. Avatar photo
    Jasmine Chan

    Thank you Irene Chua and Maica from Novena Square! Very good service and friendly. Will visit again!

  31. Avatar photo
    Rachel Liu

    Great service and friendly staff! Thanks Irene!

  32. Avatar photo
    Elise Na

    Mr Ng Yong Soon very patience and good recommendations for the items that I need. Definitely will come back for others purchase!

  33. Avatar photo
    r r

    Excellent service by Irene and beautiful pieces available.

  34. Avatar photo
    kai

    Overall a very good experience with all the staff communicating well with each other to assist customers. Not snobby, not pushy, and pleasant and eager to serve attitude. Yong soon was great in helping to provide recommendations and tips. when I decided to change the colour of the pendant the next day, Maica was happy to assist with helping to send it to the goldsmith for electroplating for a reasonable price. They both also expedited the handling so it was in time for a present. Very impressed.

  35. Avatar photo
    Julie Goh

    Great service. I was comfortable shopping without feeling pressured

  36. Avatar photo
    Sravya Sekhar

    Nice collection.

  37. Avatar photo
    Christine Yap

    Very detailed sale person. Mr Ng yong SOON explained the details well.

  38. Avatar photo
    Janice Lau

    Items with discount are quite attractive

  39. Avatar photo
    Adeline Liew

    Kristi and Yong Soon were very attentive and patient – great service overall!!! Thumbs up

  40. Avatar photo
    Wang Ye Kenneth

    Great service by Maica and her colleague Chin Peng!

  41. Avatar photo
    Sabariah Md Said

    Irene is very friendly and very accomodstive.

  42. Avatar photo
    Park

    Piercing was perfectly done. It was my 3rd time piercing my earlobe at Goldheart (due to my fault) and it didn’t hurt at all! Amazing skills

  43. Avatar photo
    Adabelle Ng

    Very good service

  44. Avatar photo
    Bea P

    Irene and maica are both accomodating and very nice.. they are both patient and kind. Keep up the good customer service ladies …

  45. Avatar photo
    Paulina Nesamani

    Good service by Kristi Doan.

  46. Avatar photo
    Jhen de Guzman

    I was assisted by Mica and I was satisfied with her service.

  47. Avatar photo
    KUAN B.

    I like went to gold heart novena,they have good product & service.

  48. Avatar photo
    Ester Phoon

    Excellent

  49. Avatar photo
    Simon Foo

    Staff were friendly and helpful without being intrusive, assist you when you are ready. Yong Soon was most helpful by offering great payment advice with extra hidden perks! Makes shopping in a jewellery store for a guy less intimidating . Had a wonderful shopping experience!

  50. Avatar photo
    Z Lezzy

    Doan, Good service!

  51. Avatar photo
    Zhisheng Lee

    I had a great experience at the store in Novena! Yong Soon helped me with the bracelet that I have identified via Goldheart online store and is kind to match the same price at his store. He also guided me on the free cleaning service that Goldheart offered for customers. Thanks to him I’ve manage to get my gift for the lady! Fabulous customer service from Yong Soon

  52. Avatar photo
    Vivian Foo

    Was browsing when the rose gold necklace caught my eye. Attentive staff let me try it on. Love it! Absolutely gorgeous. The worksmanship is good with small diamonds at one side of the pendant. Unique design. Bought it as a Xmas present. The outlet has many other lovely dainty jewellery as well. Would definitely return for the earrings and rings.

  53. Avatar photo
    Chuah Wei Ting

    Ng yong soon is patient with his explanation. Thanks to him, i bought the perfect bracelet

  54. Avatar photo
    Trang Tran

    Great service at the Velocity outlet!

  55. Avatar photo
    WAYNE LEE

    Nice service and knowledge. Good environment

  56. Avatar photo
    Roxanne Sunga

    Amazing service! Maica was so attentive and polite. She answered all my questions and gave really good ring recommendations.

  57. Avatar photo
    HL milk

    The SA spend time to go through the jewelry with us. Thumbs up!

  58. Avatar photo
    cai xian

    Yong Soon’s service is great. He was helpful and able to answer all our enquiries.

  59. Avatar photo
    Babu Hillary

    One of the best chain of Gold shops

  60. Avatar photo
    Joan James

    Walkin to their shop 15mins before closing time ..I ended up with a ring within 5mins ..friendly & helpful staff! …

  61. Avatar photo
    Mill rossli - DIY opportunist

    Maica was a pleasant staff that served us through out from deciding our initial ring to the purchase of it. She was knowledgeable about the products and she was attentive to our needs and wants. Good job Maica.

  62. Avatar photo
    Kim Lalata

    Beautiful and affordable️

  63. Avatar photo
    Faustina Joyce Fernando

    Had a pleasant experience shopping at the Novena branch. Yong Soon and Irene served us with a smile. They were patient and gave us good suggestions.

  64. Avatar photo
    Angeline Goh

    Ms Irene very friendly and helpful.

  65. Avatar photo
    Habib R5

    The staff very helpful polite friendly always get for gifts from here

  66. Avatar photo
    Athena Ho

    Very patient and helpful!

  67. Avatar photo
    Noorin Aris

    Genuinely helpful & friendly staff.

  68. Avatar photo
    chin boon boo

    Fast deal w gd cust service!

  69. Avatar photo
    Andrew Sharon

    Great service by staff!

  70. Avatar photo
    Wai Kwun Cheung

    Lovely customer service from Irene Chua …

  71. Avatar photo
    Tiffany Tay

    Staff is friendly and helpful in helping me find the bracelet that I was looking for. Great experience!

  72. Avatar photo
    S L Teo

    Chin Peng is excellent with his service albeit a trainee. Ng Yong Soon gave v good pricing and a lovely gift. We are v impressed.

  73. Avatar photo
    Kim Yan Lim

    Kristi – very good service

  74. Avatar photo
    Xav Goh

    Good service! Recommend to come velocity shop.

  75. Avatar photo
    Janice Tan

    Maica was extremely helpful and goes the xtra mile to recommend products outside of what I initially thought was good. she worked around with my requests and I ended up with an extremely gorgeous necklace for my mum, thanks Maica!

  76. Avatar photo
    Muhd Noor

    Fantastic service provided from time i step in till end of transaction. (Ireane chua)

  77. Avatar photo
    Daphne Koh

    Ms Maica is patient, has excellent customer service. tq. Daphne

  78. Avatar photo
    Edwin Tong

    Extremely helpful and patient with my many questions. Thank you Goldheart Novena, thanks Maica

  79. Avatar photo
    gertrude mendoza-banaag

    Staff is very accommodating and not a hard sell. Love that they mention you offers they have. They also got my worn jewelry for free cleaning.

  80. Avatar photo
    kai

    Overall a very good experience with all the staff communicating well with each other to assist customers. Not snobby, not pushy, and pleasant and eager to serve attitude. Yong soon was great in helping to provide recommendations and tips. when I decided to change the colour of the pendant the next day, Maica was happy to assist with helping to send it to the goldsmith for electroplating for a reasonable price. They both also expedited the handling so it was in time for a present. Very impressed.

  81. Avatar photo
    Mee Nge

    Kristi

  82. Avatar photo
    Jae Jae Ng

    Manage to find jellwery withnin my budget with the help of the Ms. Maica

  83. Avatar photo
    Jurie Morales

    The staffs are Kind and Friendly (novena square)

  84. Avatar photo
    Justin Chee

    Excellent service from Irene Chua and Maica at Novena outlet! Keep up the good work!

  85. Avatar photo
    Remus H

    Maica is a friendly and helpful staff who gives good recommendations to meet my buying needs

  86. Avatar photo
    Reza Emmanuel

    Quick and friendly service. Will recommend.

  87. Avatar photo
    Claudia oh

    Fast n efficient

  88. Avatar photo
    Annie Tan

    Young and modern designs.
    Staff is very supportive and welcoming. 5* for your service.
    My visit was at Novena branch.

  89. Avatar photo
    Yi Tian

    I had a great time to shopping at your boutique. The staffs were committed to great service and were very friendly. Most importantly, I got a nice mother’s day gift for my wife!

  90. Avatar photo
    C Kam

    Excellent customer service provided by Yong Soon. Thank you!

  91. Avatar photo
    AM Zl

    Bought a ring from Novena branch. Yong Soon gave us the best service and he had willing to go for another mile to grab a ring with another size for us to compare. Thank you.

  92. Avatar photo
    David Chim

    Good salesman Ng Yong Seng

  93. Avatar photo
    Audrey Choi

    Ms. Maica and Irene were very kind and attendant.

  94. Avatar photo
    Diana

    Excellent service from yong soon!

  95. Avatar photo
    Elizabeth Soh

    Great shopping experience here!

  96. Avatar photo
    Leicht 2017

    Bought a necklace gift for my birthday. So happy with the purchase. Mr Ng Yong Soon was very helpful.

    Thanks

  97. Avatar photo
    poonam nagar

    Very friendly and helpful staff

  98. Avatar photo
    Rishi Sairam

    Great options. Salesperson Yong soon was very helpful and courteous.

  99. Avatar photo
    Jeffrey ho

    Excellent service from Irene Chua at Novena Square outlet

  100. Avatar photo
    Amy C.

    Novena branch – good customer service! Pleasant shopping experience!

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