Review Gentle Oak Veterinary Clinic, Blk 21 Ghim Moh Rd, Singapore

Review Gentle Oak Veterinary Clinic - Singapore Blk 21 Ghim Moh Rd

“Love the vibes at the clinic, each time when my pet visits Dr Lee, she is overjoyed.” or “Professional service, caring vets. Price is on the steeper side, would be perfect if it were more pocket friendly.” It is one of the few customer evaluation comments about Gentle Oak Veterinary Clinic. Let’s read more of this article on Thecityvisitor.com to find out if Gentle Oak Veterinary Clinic is quality.

Introduction about Gentle Oak Veterinary Clinic

Here are some fundamental details regarding Gentle Oak Veterinary Clinic. In terms of Veterinarian, it is generally believed that Gentle Oak Veterinary Clinicis one of the best places to choose and trust. It is placed at Blk 21 Ghim Moh Rd, #01-225, Singapore. Whether you are looking for a place or a service related to Veterinarian, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 62508001 (+65 62508001)
  • Website: http://www.gentleoakvet.com.sg/
  • Address: Blk 21 Ghim Moh Rd, #01-225, Singapore
Images of Gentle Oak Veterinary Clinic from stock collection and provided by customers

Detailed information of Gentle Oak Veterinary Clinic

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Gentle Oak Veterinary Clinic.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 9 AM to 12 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
1.45 km1 minute2 minute1 minute

How to contact Gentle Oak Veterinary Clinic?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Gentle Oak Veterinary Clinic via:

Phone number

You can reach Gentle Oak Veterinary Clinic at 62508001(+65 62508001). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Gentle Oak Veterinary Clinic via http://www.gentleoakvet.com.sg/. It will react rapidly and assist you with your concerns.

Address

You can directly come to Blk 21 Ghim Moh Rd, #01-225, Singapore if you have any questions or want to try to experience its services.

Gentle Oak Veterinary Clinic reviews

Gentle Oak Veterinary Clinic is among the best destinations of Veterinarian in Singapore, and it merits your consideration.

Is Gentle Oak Veterinary Clinic good?

To determine whether Gentle Oak Veterinary Clinic is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Great holistic veterinarian clinic. The staff are so helpful and friendly! I like both Dr Felicia and Dr Alice, they're so gentle with my cats and clearly they are knowledgeable about cats too.”

“Lovely place with friendly, professional and quick staff and vet. First time for Bella my kitten for vaccination but she’s doing well and was not scared at all.”

“Love the vibes at the clinic, each time when my pet visits Dr Lee, she is overjoyed.”

“Professional service, caring vets. Price is on the steeper side, would be perfect if it were more pocket friendly.”

“Can't be more grateful to have Dr Alice and Amanda as our first vets for our little one in Gentle Oaks. Every staff members are as caring can be as well.”

“Thanks, Dr. Lee, for the holistic and straightforward method of treating Frosty. She is now 90% on her road to recovery!”

“The reception Celine is very good. She knows what she is doing. Also the team is great as ever.”

“Gentle Oak has been a great Vet Clinic for my dogs! Dr Alice has been great in the the care of them and they have 2 other Vets at the same clinic as well.”

It has won many reviews from customers on the website, including 139 feedbacks with an overall score of 4.8 out of five-star ratings. Out of those, 94% are positive reviews.

Thecityvisitor.com has provided all the essential information about Gentle Oak Veterinary Clinic, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Gentle Oak Veterinary Clinic are not good quality, what should you do?

If you have had an unsatisfactory experience in Gentle Oak Veterinary Clinic, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Gentle Oak Veterinary Clinic, Blk 21 Ghim Moh Rd, Singapore

There is a total 139 reviews

4.8 / 5

94%

6%

0%

  1. Avatar photo
    kerhow wong

    Very detailed diagnosis! Love the vets here!

  2. Avatar photo
    Dion Koh

    Thanks, Dr. Lee, for the holistic and straightforward method of treating Frosty. She is now 90% on her road to recovery!

  3. Avatar photo
    Kathy Low

    We visited Gentle Oak about a week ago after our dog remained lethargic for quite sometime. We had consultations at the other vet clinic for numerous times, spent at least 2-3k on consultations, medicines, scans, blood tests but couldn’t treat the root cause.

    FINALLY we found one of the top rated vet clinics, which is Gentle Oak.

    Fixing appointment-
    We did not take a long time to fix an appointment like other clinics (we decided to seek for second opinion). We managed to walk-in and met Dr Travis.

    Professionalism and pet at heart-
    Dr Travis listened to the journey patiently and gave several options to rule out the possibilities instead of forcing you to run different/ irrelevant blood tests (I told the previous vet, but the vet insisted even I shared my scientific knowledge with her).
    Besides, Dr Travis gave economical advice (cost effectiveness). We accepted.

    Test results and fuss-free prescription-
    We waited for a week for the test result as the sample needed to send oversea. After the result released, Dr Travis conveyed the result personally and prescribed the drugs over the counter.

    Outcome-
    FOUND the root cause without going through any traumatic examinations. Our furkid has already on the recovering journey. Was a tough month but Gentle Oak helped us get through this.

    A professional team, and definitely you are paying a reasonable price. 400$ for two visits including testings and medicines vs 3k$ with multiple visits, tests, harmful medication. Which one would you choose?

  4. Avatar photo
    Emily M

    Warm and kind vets! Only vet I know who uses natural therapy together with meds.

  5. Avatar photo
    Ami Hidaka

    The doctors here are amazing! Thorough and very caring.

  6. Avatar photo
    Bertram Khoo

    Dr Lee is the best! Treats every pet as though it is her own. Diagnosis is on point and willing to spend extra time to figure out root of the issue. Only problem is the long wait time. Have to wait for at least 30 mins from appointment time everytime i go there

  7. Avatar photo
    David Tay

    The best of the best! Looked no further than Gentle Oak Vet Clinic if you are searching for a great veterinarian to take care of your furkids!

  8. Avatar photo
    CH Loh

    Vet was very patient and generous in explaining, sharing info and exploring alternatives. Best experience I’ve had with a vet

  9. Avatar photo
    Andrea Paul

    Good vet clinic. Friendly staff.

  10. Avatar photo
    yao shuohan

    Trusted vet for my pet.

  11. Avatar photo
    Adrian Tan

    Great caring vets! Highly recommended

  12. Avatar photo
    Sarah G

    The clinic does live up to the hype and celebrity doctor, Dr Lee. She was astute and decisive in taking steps in my dog’s diagnosis. I also think she likes dogs more than humans (but that’s a really happy problem to me haha)

    Bonus: staff are friendly too! The management must be doing something right as they seemed more engaged than a lot of other front desk at other clinics.

    Cons: the hotline to make an appointment is cray. When I finally called in, it felt like lottery. The queue to see Dr Lee is equally cray too gulps.

  13. Avatar photo
    PeiFen Lee

    Dr Lee and team are very caring & professional.
    Thank you Dr Lee.

  14. Avatar photo
    TeoCL

    Great service

  15. Avatar photo
    Pc Tian

    My lovely dog Angel has been very sick. Dr. Alice was able to diagnose and taking care of Angel and stabilized her condition before she went for her emergency operation. We appreciated her kindness and her professionalism. Angel is recovering very well.

  16. Avatar photo
    Chen Wei CHUA

    Good clinic with great doctors! However, taking a few stars off due to it simply being so much more difficult to get an appointment here than most other vets. It’s still okay for scheduled things like jabs and stuff, however in situations where your dog suddenly isn’t well, you’ll inevitably have to shift to another vet as they often don’t even take walk in appointments at all (I came in on a working Thursday morning when they first open at 9am, and was informed that the clinic was not taking walk ins at all).

    Don’t think the number of doctors here can handle the volume of pets they are seeing (to no fault of their own). but will be taking my dog to another vet from now on as I can’t schedule my dog’s unforeseen illnesses and treatments, and it’s simply impossible to get a slot in this clinic without a booking way in advance.

  17. Avatar photo
    Shirley Lye

    Dr Alice is a very experienced vet and I trust her with my dogs. Very sincere and knowledgeable. She is very detailed with her diagnosis and cares a lot for pets. Highly recommend to look for her at Gentle oaks

  18. Avatar photo
    May Tan

    My dog has been struggling with skin issues for 3 years. We have been visiting and seeing our regular vet but she has never been able to identify the root of my dog’s bad skin.

    Finally came the day when my dog’s skin was so infected and my regular vet was not able to resolve it completely. I sought the advice of some online pet community and made my way to Gentle Oaks.

    Dr Lee is very experienced and was able to isolate the cause of my dog’s skin problems, and also taught us some home remedies to treat and prevent new spots from forming.

    It has been a few months and my dog’s skin looks great now! Really wish to thank Dr Lee and her team for treating my dog. Highly recommended

  19. Avatar photo
    Bern P

    dr alice is very patient and provides an informative consult. i find that she listens to what we have to say and is calm, clear and patient, esp. when dealing with our aggresive cat. charges are on the relative higher side but i suppose this is also because of the vets experienced in specialised conditions.

  20. Avatar photo
    A. Leo

    Vets are friendly, clean environment, long waiting times.

  21. Avatar photo
    JeT'aime Zingy Mimi

    Experienced, Professional and GENTLE. Good altitude of the staff

  22. Avatar photo
    chiara zen

    They treat animals with love and patience. They know what they are doing , not over treatments. Prices in line with others that present themselves as cheap with lower visit fee but then add other costs

  23. Avatar photo
    Pei Wen Ng

    Everyone was patient and attentive towards the pets, knowledgeable vets and helpful nurses!

  24. Avatar photo
    Jeremy Ho

    Love the vibes at the clinic, each time when my pet visits Dr Lee, she is overjoyed.

  25. Avatar photo
    Lim Puay San

    Thank you Dr Travis.

  26. Avatar photo
    Kirill Stetsyuk

    The doctors here are patient, caring and very professional. Dr Alice and team have been giving the best treatment to our pets over many years.

  27. Avatar photo
    Furry Monstars

    Thank you so much Gentle Oak for taking in Midnite Boy as soon as we called. Thank you from the bottom of our hearts Dr Amanda and Russell for your kindness and concern. We were devastated and it was such a painfully horrid time but thank you for making Midnite’s passing easier on us. Sharon and Jules.

  28. Avatar photo
    Jeffrey Leong

    A vet for your pets at an HDB heartland. But parking during lunch hours may be a hassle.

  29. Avatar photo
    Ker How Wong

    Love Dr Lee!!

  30. Avatar photo
    Jolene Teo

    Brought our dog to see Dr Alice, she was very patient and explained everything through the treatment and vaccination. The fees were very reasonable and service was excellent. They will be my go to Vet from now on.

  31. Avatar photo
    Linette Tan

    Holistic and natural remedy treatments are available. Very knowledgeable and kind doctors.

  32. Avatar photo
    Magnus M

    Very friendly team

  33. Avatar photo
    N.Common Man

    Best Clinic for me so far the vet and everyone there were kind and helpful and the prescripted medication really helped my pet dog

  34. Avatar photo
    Xu Ruby

    Long overdue review but will always recommend pawrents to Gentle Oak. Had a great experience with Dr Lee Yee Lin who treated a rescue, Sugar (renamed Frazzle), with great care and professionalism. Dr Lee cared for Frazzle’s physical and mental health. She managed to get Frazzle’s seizures under control within 2 visits and supported in his eye care. She also prescribed essential oils to help with his anxiety. Despite Frazzle’s temperament, Dr Lee was patient & empathetic towards him. Thank you for your professionalism.

  35. Avatar photo
    Pc Tian

    My lovely dog Angel has been very sick. Dr. Alice was able to diagnose and taking care of Angel and stabilized her condition before she went for her emergency operation. We appreciated her kindness and her professionalism. Angel is recovering very well.

  36. Avatar photo
    Ziyi He

    Can’t be more grateful to have Dr Alice and Amanda as our first vets for our little one in Gentle Oaks. Every staff members are as caring can be as well.

  37. Avatar photo
    knots

    Gentle Oak Veterinary a cozy environment.

    Last update/ review Feb2017

  38. Avatar photo
    J. O.

    Dr Lee is really experienced and patient, and you feel the genuine care for your pet from her. Highly recommended!

  39. Avatar photo
    Denise Germaine Ong

    Holistic and the vets are experienced.

  40. Avatar photo
    Suan Pin Foo

    Very professional.

  41. Avatar photo
    Lawrence Tan

    Very holistic group of vets here!

  42. Avatar photo
    L.D Q

    First time here, but the service, smile and advise we received were top notch. Will definitely recommend our brand’s client and customers to come here too.

  43. Avatar photo
    Selina Lee

    Love the vet and staffs. Very polite and empathetic

  44. Avatar photo
    Samantha C

    Omg where has this vet been all my life?? Now that i’ve discovered gentle oak i will not be going to any other vet. Dr Alice was so patient and offered so much detail when explaining my dog’s issues to me. She also took the time to explain what exactly would happen during sterilisation and demonstrated so much knowledge and kindness. I am so impressed!

  45. Avatar photo
    Sook Lai Wong

    Super friendly vet and vet techs. Place is super clean and very bright/cheery decor.

  46. Avatar photo
    Susan Ang

    Very good clinic for pets. Low stress and calm ambience. Dr Lee has a super calming effect for owners and patient and loving towards animals. Even the assistants are very pleasant! Well done Gentle Oaks! Your efforts will help many pet owners feel calmer when their furbies are ill! Dogs will also feel more positive!

  47. Avatar photo
    Paramesh Selvaraj

    Had a great first visit to Gentle Oaks. Dr Lee is patient and was very welcoming. For the first time, my dog did not shiver on the Vet’s table.

    It has been a stressful couple of months trying to figure out the cause of his breathing problem. After following Dr Lee’s treatment plan for 3 days now, we have seen a major improvement with his breathing.

    Thank you Dr Lee and team.

  48. Avatar photo
    Bjorn Yeo

    A comfortable and calming space

  49. Avatar photo
    Audrey Choh

    I may be completely blessed to have had Dr Travis step uo and help me save my newly adopted senior poodle. I was so worried about her. She was struggling with her teeth that were in terrible shape and Dr Travis helped remove them so she is better. It will take some getting used to. But Dr Travis and his team made sure she and i were both comfortable and i can say with certain Dr Travis is so kind and compassionate, any pet under his care would be in safe hands. My baby is all good now and i cant wait to enjoy the remaining amazing years with her. Thank you so much Doc and team!

  50. Avatar photo
    hui hua wong

    The reception Celine is very good. She knows what she is doing. Also the team is great as ever.

  51. Avatar photo
    Gabby Song

    Lexi went there twice, first for a skin problem and secondly for her sterilisation. Both times there were tons of people there with their pets – I guess that goes to say alot also. Dr Yee Lin was super nice, detailed and affectionate towards lexi.

    Generally everyone is nice and warm. I like their approach where it isn’t entirely medications only, but they also believe in holistic healing. They recommended and provided more natural remedies for issues, including essential oils. Lexi’s condition improved and her sterilisation went super well.

  52. Avatar photo
    Log Tas

    This vet clinic managed to resolve my corgi’s ear infection that no other vet clinic could.

  53. Avatar photo
    Steve

    First time here and very impressed by the vet we saw with our cat and the general ethos of the practice. Prices seem reasonable too.

  54. Avatar photo
    Phyll Y.

    We’ve been with Dr Lee for a few years now and it’s clear how she’s earned the trust of many dog owners. My dog’s gastric issues have taken an almost 180 degree turn for the better without resorting to lifelong medication or prescription kibbles that previous vets recommended. Comprehensive diagnosis is always patiently explained, and in cases of uncertainty, Dr Lee makes the effort to present tests to consider running, instead of simply concluding that a full workup needs to be done. Gentle Oak takes a holistic approach and is unlike many clinics that over-rely on medication to fix physical symptoms and charge high fees to boot. While it’s true that the clinic has gotten increasingly popular and appointments are to be made weeks in advance (which could be a dealbreaker in time-sensitive cases), I have not found another vet that I trust my dog with this much in the past decade. The vet techs are generally efficient too, and make an effort to provide a pleasant experience for both dog and owner.

  55. Avatar photo
    z x

    we got recommended to dr lee in 2021, and it was the best decision we’ve made. she’s extremely patient without coming across as patronising, has a soft yet firm handling of our senior furkid, and we’ve never left with more questions than answers after each visit.

  56. Avatar photo
    Kelvin Yap

    One of the best. Great staff and doctors.

  57. Avatar photo
    Daniel Ang

    I had a very positive first time experience her ! Dr Ho was extremely gentle towards my shih tzu and you could tell from the way she handles her that she was not only a vet but an animal lover as well

  58. Avatar photo
    Sukiyaki L.

    Long overdue post, have been frequenting this clinic for over 3 years and the staff here are friendly, professional and understanding. My dog has been seeing different vets at the clinic and has been well taken care of.

  59. Avatar photo
    Natalyn Tan

    Visited Gentle Oaks 3 years ago to treat my puppy’s ear infection and was resolved in 1 trip, prior to visiting Gentle Oaks, I went to 2 vets and none could help me with the issue. Highly recommend Dr Alice! Went back again this time and consulted Dr Travis, he is very professional and gave us good advice. Will recommend Gentleoaks to all pawrents!

  60. Avatar photo
    Sheikay A. Sayson

    Very nice people the staff’s and doctors
    They approachable
    More power Gentle Oak

  61. Avatar photo
    Eva ocha

    Thanks for your help with my dogs …

  62. Avatar photo
    ng soh peng ivy

    Vet really use yr heart as if is their own pet. Good job Dr Lee.

  63. Avatar photo
    Thomas Kiat

    Dr Lee is our ‘Goto Medical Professional’ for the 3 cats & 1 dog at home. Seeing them since they were kittens & puppy, she does an excellent job whenever any of them requires medical treatment/attention. Her sound advice on diet & care has also kept all them glowing in the pink of health!

  64. Avatar photo
    Drako Chia

    Vet doctors are really friendly and patience with all the furkids

  65. Avatar photo
    Wang Yvonne

    Kudos to Doctor Travis & Doctor Alice.!!

  66. Avatar photo
    Dinyar Ghyara

    Very good clinic. The vet was very understanding and gentle. Good experience. She didn’t prescribe unnecessary meds. Made a booking. Very little wait time. Which was a relief.

  67. Avatar photo
    Jade Yang

    Nurses and Dr Felicia are very kind and helpful!

  68. Avatar photo
    Yoges Anba

    I was recommended to this pet clinic by my pet groomer for my shih tzu’s itchy skin condition…was seen by Dr Amanda..Though she seem to be good in explaining abt the cause of itchiness and allergy..there was no connection to the pet at all. Infact I told her abt reviews I heard abt cytopoint and apoquel and not sure which is really gd.She told me both are just as good and I should not compare and there is no such thing …she was more afraid that my pet will bite or snap and keep wanting to use a muzzle for my flat face pet..after i told her she has no snout and i will hold her tight …she was the first vet who did not even pat my dog but just advise and
    telling me all vets and clinics are diff.I told her my groomer told me the shampoo in Gentle Oaks was good and and her dog with skin allergy became much better and Dr Amanda told me off there is no such thing. Sadly I was disappointed with the way things were put across to me as she asked why I came to her and nvr go back to my previous vet….anyways their medicine was good I believe but sadly I expected a vet who is good in connecting with pets too.

  69. Avatar photo
    Azad Rahim

    A very calm environment, good staff and positive attitude has kept us as loyal customers of Gentle Oak. The waiting area is a bit small but they do good work and price it competitively. Located 5-minute walk from Buona Vista MRT and if you are driving, there are plenty of parking space available around them.

  70. Avatar photo
    Samuel Chua

    Pleasant experience
    Professional service

  71. Avatar photo
    Dale Edmonds

    Great vets, they will treat small animals like rats if you call in advance. The dog isn’t thrilled to go there, but she’s not scared at all.

  72. Avatar photo
    Javis Choy

    Wonderful vet clinic with doctors and staff who genuinely care. Neutered my dog here and the after care service was amazing! A very popular clinic, for good reason!

  73. Avatar photo
    Esther Teo

    Dr Lee and her team are very professional! They’ll not advise something that is unnecessary.

    I really appreciate that even when my cat is getting better and needed to cancel my appt very last minute, they accommodated and was happy that she was recovering (rather than some vets that might be annoyed with a last min cancellation)

    Thumbs up for the team!!

  74. Avatar photo
    Nicole Poon

    Gentle Oak provides amazing service + affordable prices! Just brought my new pup for a check up + 2nd jab with Dr Stephen? I hope i spelled your name correctly! He was very patient in answering my questions through the phone as I couldn’t make it in time. When I reached at 655PM (5 mins before closing), he was still open to answering my questions even tho it was almost knock off timing! Would highly recommend gentle oak and Dr Stephen

  75. Avatar photo
    Mark Wah

    Staff service and communication should improve.

  76. Avatar photo
    Adrian Lim

    Excellent vet services. Gentle and friendly

  77. Avatar photo
    Wong Woei Perng

    Gentle Oak has been a great Vet Clinic for my dogs! Dr Alice has been great in the the care of them and they have 2 other Vets at the same clinic as well.

  78. Avatar photo
    Vivi Cheng

    Vet was very patient and generous in explaining, sharing info and exploring alternatives.

  79. Avatar photo
    dexter siow

    Vets are really into treating animals the right way. Try them. Feel for yourselves.

  80. Avatar photo
    Schuyler Lee

    Vets, vet techs & staff who are compassionate & experienced. Excellent service & very professional. Highly recommended.

  81. Avatar photo
    Green Ogre

    They’ve been taking great care of our cats.

  82. Avatar photo
    Billy Png

    The team is great and Dr Lee is very knowledgeable and puts in 100% effort. Downside is that they are way too busy – victim of their own success. Also, for dogs dealing with cancer it’s really important to do your own research. Dr Lee was very understanding when we suggested different treatments though she had not attempted those or would recommend it. We ultimately took our dog to a different vet who was more specialized in treating cancer but our time in gentle oak was great – until it wasn’t. Our dog was extremely weak in October and Dr Lee had all but given up on him. Now he is very genki and had a great Christmas and made it into 2019. No single vet or treatment is the “best”. Sometimes it’s luck and a bit of research and being able to ask questions, that leads to a better ending for everyone.

  83. Avatar photo
    Priscilla Fernandez

    Very gd service and caring vets as always

  84. Avatar photo
    Ong Jeffrey

    Our vet is Dr Alice. Love her.

  85. Avatar photo
    Jan H.

    Came here coming from another vet clinic (my family vet). At Gentle Oak, the doctors really took the time for our cat and we appreciated also much more the overall approach – calming the cat during the visit by petting it, and give medicine only when really needed. Very friendly and staff and doctors.

  86. Avatar photo
    Chen Wei CHUA

    Good clinic with great doctors! However, taking a few stars off due to it simply being so much more difficult to get an appointment here than most other vets. It’s still okay for scheduled things like jabs and stuff, however in situations where your dog suddenly isn’t well, you’ll inevitably have to shift to another vet as they often don’t even take walk in appointments at all (I came in on a working Thursday morning when they first open at 9am, and was informed that the clinic was not taking walk ins at all).

    Don’t think the number of doctors here can handle the volume of pets they are seeing (to no fault of their own). but will be taking my dog to another vet from now on as I can’t schedule my dog’s unforeseen illnesses and treatments, and it’s simply impossible to get a slot in this clinic without a booking way in advance.

  87. Avatar photo
    Zach Li

    The vets and staff there are very caring and professional. Thanks a lot for caring for our dogs.

  88. Avatar photo
    Ray Ang

    Have to give 4 cos of the attention given. It’s a slow on the dispensing of medicines. Can’t give an overall picture now. See how my little doggie progress after the examination.

  89. Avatar photo
    Sally Lim

    Dr Lee is the best!

  90. Avatar photo
    Tram Le

    Lovely place with friendly, professional and quick staff and vet. First time for Bella my kitten for vaccination but she’s doing well and was not scared at all.

  91. Avatar photo
    Melvin Soh

    The staffs are very friendly and the Vet doctors are good , Dr travis is very patient and give useful advice, recommended to come here )

  92. Avatar photo
    Sarah

    Nice vets, clean place with a nice waiting area outside.

  93. Avatar photo
    Jessica Tan

    Have been visiting Gentle Oak for 7 years for my cats with CKD. I love how they offer natural herbal remedies and even Tcm herbs for my cats before medication. They also taught me about diet and was VERY reassuring even though my cats are chronically ill. They really serve with a heart and put in a lot of effort. Dr Lee especially makes effort to talk and connect with my cats during consultation, she deeply respects them as her clients and animal beings. Sometimes Dr Lee looks so busy and tired because she is highly sought after but she always does her best for my cats so far in the past 7 years. The service and staff are always polite and they strive to hire people of the same values and vibes. Keep up the good work team! U make a huge difference to our lives!

  94. Avatar photo
    Alvin Wong

    Very experience vets but above is their love for the animals. They genuinely love the animal & are very personal towards the pets. Takes time to explain clearly the condition & possible solution to the symptoms.

  95. Avatar photo
    Gloria Yeo

    Very professional and caring. My dogs were very well taken care of. Dr Travis took his time to consult at great length, explaining our beagles’ symptoms and treatment. Highly recommend this clinic!

  96. Avatar photo
    Benjamin Soh

    Can see that the vets and the staff really care and love the pets that come into their care

  97. Avatar photo
    Kenneth James

    Good service, great vets!

  98. Avatar photo
    karen tan

    Brought my singapore special for a vaccination. It was his 1st time at the vet and was of course nervous though he did walked into the clinic on his own.

    Vet was polite and took a short history before getting me to muzzle up my dog which was fine as dogs can be unpredictable.

    However, the vet seemed scared of dogs and did not even attempt to examine the dog or look at a leg wound which I repeatedly highlighted even with the dog muzzled, no longer struggling and quiet after being pinned to the wall by the nurse and myself.

    It was my first experience at gentle oak and this would make me think twice to come back to see her if my dog had an issue that needed attention other than just a vaccination.

  99. Avatar photo
    Keru Chen

    People in this clinic are very caring and friendly. They don’t oversale meds or charge hidden fees, instead, they provide the best for animals. I still remember the first time I bring my puppy for vaccination, she freaked out and even had a fever. The doctor immediately suggested me to bring her home and observe for one week. Second week I came again, althought my puppy was perfectly fine during the week, the moment she faced vaccination, she had a fever again. The doctor was very cautious and gave an aircon room to me trying to calm her down. After half an hour, she finally dropped her temperature, the doctor then agreed to give the vaccination. There was no rush or additional charge in between, the doctors there are really putting your babies ahead of everything. Strongly recommend!

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    Ming Lee

    I’m truly happy to find Gentle Oak. It is by far the best animal clinic I have visited, with a team of compassionate vets and staff who truly care for animals, be they pets or street rescues. My gratitude to Dr Alice and Dr Travis for their dedication and professionalism. They are awesome! I love that they offer complementary natural therapies. You won’t smell antiseptics at this clinic. There is only the smell of gentle, calming oils. This is the best smelling clinic in SG!!

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    Qindeel Azeem

    The Doctors are good and know what they are doing. Appointments are a total mess. Even after prior booking they have always taken 45 min plus waiting which is a huge bummer as it’s stressful for my cats.

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    Ankit Desai

    Excellent staff. Doctor Travis is fantastic! They really love the pets and worry about them as if they were their own.

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    S Lam

    Really thankful to have Dr Lee and her team during this last lap of my dog’s journey… it was Covid and a lot of clinics turned me down… but the team agreed to see me after i explained the situation… they are really a team with a heart, clear in their explainations and also know how to manage our expectations and situations…

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    Jo Ng

    Professional service, caring vets. Price is on the steeper side, would be perfect if it were more pocket friendly.

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    LouisJzee Jianzhi

    Friendly helpful environment
    Highly recommend Dr Travis …

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    Jessica Tan

    Have been visiting Gentle Oak for 7 years for my cats with CKD. I love how they offer natural herbal remedies and even Tcm herbs for my cats before medication. They also taught me about diet and was VERY reassuring even though my cats are chronically ill. They really serve with a heart and put in a lot of effort. Dr Lee especially makes effort to talk and connect with my cats during consultation, she deeply respects them as her clients and animal beings. Sometimes Dr Lee looks so busy and tired because she is highly sought after but she always does her best for my cats so far in the past 7 years. The service and staff are always polite and they strive to hire people of the same values and vibes. Keep up the good work team! U make a huge difference to our lives!

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    Eugene Teo

    My dog told the dog communicator that Gentle Oaks is her favourite vet clinic and she’s always happy when she goes there. Lol that says a lot. Jokes aside. Dr Travis has always been assuring, calm and professional. Never up-sell us anything. Diagnosis has always been spot on. Thank you so much.

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    Clayton Chmiel

    We adopted a dog who’s got plenty of medical issues, and is scared of everything. Emphasize the “gentle” in Gentle Oak. They’re great with her, and I have every confidence in their ability to handle problems big and small.

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    tande Singapore

    Best vets, gentle, understanding, reasonable, compassionate, dedicated and so much more!

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    JK Chow

    The vets and nurses are great!

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    Christine Wong

    Is a very friendly and caring Veterinary… Me and my hubby are very appreciate with Dr Travis Jayson.. He really takes care of our baby gal Hazel….Dr Travis shows professionalism and always gives us useful advice… Is a very calm ambience for pets…..

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    Deborah Ho

    Dr Pris is the best doctor! Obviously loves animals and very thorough in her explanation

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    Shanker Manokaran

    Best vet for our fur kids! For the past 2years have been bringing my furkid Maltipoo Hazel here and Dr.Travis is a very gentle and kind vet whom is very sincere and also has a holistic approach in recommending treatments and diets.

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    Molly Mostly

    I have been a customer for 5 years or so. It used to be a place i would recommend other pet owners – i recommended to many people b4. But not anymore, not becus GO is not good. But becus they are just o-k-a-y. Overall, felt that the standard / customer experience has dropped. Vets are good it seems (we cant exactly tell sometimes right), but not very loving/as personal as before which is not clicking for me. They seemed more transactional, of course it could be becus they are busy (Then Management take note). Also, clinic is getting more cluttered. With the ~30mins wait, the music was hurting my brains

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    Des N

    Generally the Drs in this clinic care. My furkid sees Dr Alice. As first time owners, we felt the information given to us were made easy to understand without compromising on what’s important, something we really appreciated. She is also holistic in her care and she paces both owners and pet when discussing treatment plans.

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    janet quek (mrs quek)

    We brought our frenchie Lucky for soft palate surgery at gentle oaks done by Dr Lee. She was very professional and explained to us in detail about the surgery to make us feel less worried. Can tell tat she is very passionate about her job through the way she bonds with my Lucky ( kissing and hugging him ). Surgery went through very smoothly and my Lucky recovered and was back to his usual routines within the same day of the surgery. We strongly recommend Gentle Oaks Dr Lee if any of you guys need a vet for your furkids

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    Ruth LX

    Dr Lim was so good, reassuring, with a genuine and obvious passion for her work, and we felt extremely comfortable with her. We’d been looking for a regular vet for a while and are happy to continue visiting Gentle Oak and seeing Dr Lim

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    Heinz Eric Budinger

    Very competent vets and they don’t need to send you elsewhere for x-rays or ultrasound.

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    Chris S

    Dr Lee and Dr Felicia are v patient and detailed. Love how they care and love your babies. All our 3 dogs always visit gentle oak.

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    Elaine Low

    Very friendly vet Dr. Travis is gentle with our pet. He gives good advice and is very patient with our queries.

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    Josephine Wong

    They’ll always share the most holistic way of treatment possible for what is best for our pets~ my boys skin was bad at one point, instead of suggesting steroid, they suggested change of diet due to allergy~ now my boys coat is glowing again =)

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    Lidya

    Great holistic veterinarian clinic. The staff are so helpful and friendly! I like both Dr Felicia and Dr Alice, they’re so gentle with my cats and clearly they are knowledgeable about cats too.

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    Veronica

    We love Dr Lee & her amazing professional team who are very dedicated in caring for our fur kids.

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    Ken Lee

    Caring vets

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    Angel Phua

    Best vets all in one place..
    Caring and the best bedside manners

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    Zach Chua

    Honestly the best veterinary clinic I have been to in Singapore. Very professional.

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    FerLee Lee

    Very friendly staffs and vet doctors. They take time to listen to your dog’s condition and give very practical solutions. Am glad I changed to Gentle Oak.

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    Marites Gonzaga

    Very accomodating staff

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    Chiz WeiXuan

    They are very knowledgeable.
    The vet are very professional in handling and providing treatment to our furkids, unlike other xxx clinics who just want to make money from our pockets.
    Love how they talked to their customers in a very calm, peaceful and clear tone.

    Remember to plan ahead and book your slots early because it’s almost fully booked everydays

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    C B

    Very kind vets that are genuinely interested in helping animals.

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    Aiden Ng Kim Heng

    Doctors and staffs are all very nice people and take good care of my dog

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    Selina Swadling

    The Vets are all genuinely animals friendly and empathetic towards the pets problems and pet owners’ worries.

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    Lyn Seah

    The vets here are super gentle with the pets. My dog had a bad experience with a jab and was terrified of clinic settings ever since. But Drs here manage to keep him calm and feeling safe to sit around abit for checks.

    The diagnosis and course of actions to take are generally clear. Often for the good of the pets. If it isn’t necessary, they won’t push for it.

    A place to trust your pets’ health with.

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    Sarissa Rodriguez

    My 14 year old dog had dental and tooth extraction with Dr Le and comes for regular check ups. She was very cautious with the pre-op & ensuring he was fit for dental and gave him iv fluids most of the day. 14 extractions and less than 24 hours later he is almost back to normal! I think this is probably the busiest clinic in Singapore and you need to book in advance. Even so, the reception nurses answer questions & the phone while being very busy. I recommend this clinic especially for the more complicated procedures for your beloved pets.

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    Shirly Tan

    *A Big Thank you to Dr Lee and her team at Gentle Oaks for their care and treatment for my senior dog.* Gentle and passionate vets that shows so much love towards our fur baby.

    It is a very long story for this 4 months of seeking for the right vet after my dog incurred an indolent ulcer injury on it’s eye from pet grooming salon at CCK.

    My dog was injured by a groomer from doing dental treatment without GA on 23 March 2021.

    Have brought my dog to 3 vets (2 vets from sunset way and 1 vet from beauty world) prior to this clinic for treatment for corneal ulcer. 2 vets mentioned that my dog has recovered after 2 wks of treatment by putting antibiotics eye drop 4 times per day but the ulcer came back which eventually it was diagnosed that my dog got indolent ulcers in both of his eyes.

    My dog had suffered since March and the solution from the senior vet from sunset way is third eyelid flap surgery. It was depressing as it’s been several months and paying so much but still yet to recover.

    My dog is 12 years old which my family is worried if there will be any complications from the surgery. Also the surgery seems frightening where there’s a need to remove stitches after one week. The senior vet then said that the surgery would have risk. My dog is not the obedient kind which keep move his head which is hard to check his eyes. The vet tone was quite impatient and tone was harsh to my dog. Next moment my dog showed his teeth to the vet which she muzzled my dog when checking his eyes. The previous junior vet didn’t even need to muzzle my dog to check his eyes. I have doubts in the vet when I see that she can’t handle my dog.

    We decided to seek another vet opinion in June 2021. We found Dr lee from Derrick Tan’s list of recommended of vet. Dr lee is very friendly and from the first appointment, I can really feel that she is very caring to dogs. She told my family that doing dental treatment, scaling and polishing without GA is very stressful and dangerous for dogs.

    She tried eye serum treatment method to treat my dog eye using my dog’s blood to do the serum. After one week, sadly my dog eyes still didn’t recover and therefore still have to do the eye surgery. Dr lee reassured us that it’s a minor surgery and we decided to proceed. However, the surgery couldn’t proceed due to my dog’s blood test result.. his liver ALT result is way too high. We proceed to ultrasound sound scan to check on his liver and postponed his eye surgery. From the scan, the result came out that there’s a tumor in his testicles which might be cancerous. Dr lee performed the surgery to remove his testicles and the eye surgery. Dr lee did not do third eyelid flap surgery for my dog as she felt that it’s dangerous if my dog try all means to remove the stitches even with cone on it. She did debridement and also use fine needles to draw grid for ulcer to heal better.

    My dog has recovered and we are very thankful that we found Dr Lee.

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    Chew Woon Ling

    My cat loves Dr Lee and refuses to see other vets. From handling him to injections to checking his teeth, she does it with such respect and always ask for permission prior. Love how she gets the body language of my cat.

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    Yeo Christopher

    Dr Lee is a vet after the heart and welfare of her furry patients. My dog needed urgent attention and she rescheduled some appointments to help my doggy out. Im deeply touched and appreciative.

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    Kael W

    Good doctors and nurses. Good service

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    Sam Lowry

    Good vets. Holistic treatments but very popular

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