Review Gain City Waterway Point, 83 Punggol Central, Singapore

Review Gain City Waterway Point - Singapore 83 Punggol Central

“Was served exceptionally well by your staff, Neil. Patient and guide us with his knowledge in choosing a laptop that suits my work. Thank you …” or “Really appreciate Benton’s service as he patiently explained to us about the different variations of the air-con models.” It is one of the few customer evaluation comments about Gain City Waterway Point. Let’s read more of this article on Thecityvisitor.com to find out if Gain City Waterway Point is quality.

Introduction about Gain City Waterway Point

Here are some fundamental details regarding Gain City Waterway Point. In terms of Electronics store, it is generally believed that Gain City Waterway Pointis one of the best places to choose and trust. It is placed at 83 Punggol Central, B1-35 Waterway Point, Singapore. Whether you are looking for a place or a service related to Electronics store, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 63621212 (+65 63621212)
  • Website: http://www.gaincity.com/
  • Address: 83 Punggol Central, B1-35 Waterway Point, Singapore
Images of Gain City Waterway Point from stock collection and provided by customers

Detailed information of Gain City Waterway Point

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Gain City Waterway Point.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 11 AM to 10 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
15.37 km15 minute18 minute13 minute

How to contact Gain City Waterway Point?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Gain City Waterway Point via:

Phone number

You can reach Gain City Waterway Point at 63621212(+65 63621212). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Gain City Waterway Point via http://www.gaincity.com/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 83 Punggol Central, B1-35 Waterway Point, Singapore if you have any questions or want to try to experience its services.

Gain City Waterway Point reviews

Gain City Waterway Point is among the best destinations of Electronics store in Singapore, and it merits your consideration.

Is Gain City Waterway Point good?

To determine whether Gain City Waterway Point is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Excellent Service by Benton at Waterway Point - he pointed out that we had to replace the piping system for our Air Conditioner since it was over 20 years old. Very Friendly and Knowledgeable!”

“Neil Kho was very helpful in recommendations and knowledgeable in the ipad pro that I wanted to buy. He was VERY patient in teaching me how to use it. Good job in his service!!”

“Great service by Nicholas. Tried his best to make sure the transaction was fuss free. Was patient and made sure everything was working fine before I left with the product.”

“Haslan shows his professionalism in explaining all our queries and concern. He is clear understanding with the items and giving us trust and faith with our purchase.”

“The staff who attended to me was courteous and managed to locate the product I was looking for. He also took the trouble to check that there was a discount available. A big thank you to him.”

“Nicholas Koh was very informative & explained clearly and in details. Awesome customer service! Will definitely look for him in the future when purchasing products from Gain City.”

“Was served exceptionally well by your staff, Neil. Patient and guide us with his knowledge in choosing a laptop that suits my work. Thank you …”

“Really appreciate Benton's service as he patiently explained to us about the different variations of the air-con models.”

It has won many reviews from customers on the website, including 311 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 99% are positive reviews.

Thecityvisitor.com has provided all the essential information about Gain City Waterway Point, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Gain City Waterway Point are not good quality, what should you do?

If you have had an unsatisfactory experience in Gain City Waterway Point, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Gain City Waterway Point, 83 Punggol Central, Singapore

There is a total 311 reviews

5 / 5

99%

1%

0%

  1. Avatar photo
    Foong Hin Lek

    Jackie is a honest and great salesperson to deal with. He will try his best to answet all enquiries, recommend air cons which will fit your budget. Not only he is patience but also not pushy to close deals quickly. Amazing guy! 10/10 service. Thanks Jackie! Appreciate it!

  2. Avatar photo
    Lay Kim Chua

    Had a quick and fuss free transcation with Jerald. He was able to provide good advice and assist in booking the next servicing appointment.

  3. Avatar photo
    Mabel Chong

    Neil was helpful with my Purch of the Lenovo computer. He helped me set up . He is knowledgeable with the product and is efficient. All was done in less than half an hour . I bought another accessory & went back office happy for the day. !

    Thank you Neil

  4. Avatar photo
    KC K

    I want to thank Mr Haslan for his professional and his service for my purchase of the Air Conditional , thank you Sir

  5. Avatar photo
    NG KENG LEONG

    Excellent sale service from GAIN City Sale Supervisor Mr.Haslan.

  6. Avatar photo
    Chye Poh Neo

    Sales person, Mr Koh, was very helpful in my phone purchase (first purchase was aircon and it was a very good experience too). Keep it up!

  7. Avatar photo
    Carol Ho

    I was served by Mr Haslan, good service with well knowledge recommendation.

  8. Avatar photo
    Muhammad Fuad Ramlan

    Good service

  9. Avatar photo
    Chris ng

    Sales person Nicholas very helpful explain to me how the lenovo tablet m8 works and help do the setting.

  10. Avatar photo
    Joanne Sim

    Saleman wwp , Mr Gerald is very friendly and can introduce products with good value for money. I bought an air conditioner from him and I like his service. Highly Recommended.

  11. Avatar photo
    Harry Tan

    Great and truthful service from Nicholas! Bought my phone and subsequently another Ipad Air from him! Keep up the good work!

  12. Avatar photo
    Shirlyn Tan

    staff was friendly and did a good introduction to the laptops

  13. Avatar photo
    Tasha Rina

    Very pleasant and smooth transaction.

  14. Avatar photo
    Mel Ng

    The sales are friendly, equip with knowledge and proactive in the service delivery process. Keep it up and thank you

  15. Avatar photo
    Viral Jariwala

    Awesome deal with Nicholas.

  16. Avatar photo
    Ronald Galinato

    Their staff Mr. Nicholas was helpful and patient explaining to me the product features which helped me decide to purchase..they got good promtions too

  17. Avatar photo
    Dylan Lim

    Visited Gain City Waterway Point on 21st July 2022. Walked in and was served very promptly by Jerald Goh, a Sales Executive. Didn’t rush through any introduction of the air con products. Was recommended a specific brand that was fit for my home. I’m very pleased that the service was very professional and friendly. I would highly recommend my friends and family to look for him.

  18. Avatar photo
    Elaine Goh

    Served by Haslan. Good service. Good explanation. Friendly and helpful. Knowledgeable on the product. Recommended.

  19. Avatar photo
    Lynn Lim

    Great service!

  20. Avatar photo
    Charlene

    Went to this Gain City outlet to enquire about the air-conditioner and was pleased that the sales executive, Benton is knowledgeable and helpful, he answered all my questions patiently. Benton also gave me suggestions on which aircon type to buy for my home. In the end, bought the air-conditioner I needed for my home from this Gain City outlet.

  21. Avatar photo
    brandon lee

    Haslan from the Aircon Dept was a nice and friendly dude, would recommend his services

  22. Avatar photo
    Panny Cabusas

    very friendly, good customer service. Also very knowledgeable in technical details. We’re happy & satisfied customer. Thanks Nicholas koh for assisting & help choose best laptop for our son! Keep up the good work!

  23. Avatar photo
    Nguyen Anh Tuan

    Friendly and helpful sale person. Served by Nicholas

  24. Avatar photo
    Dominic Boey

    Very good experience and outstanding customer service from the sales supervisor Haslan.

  25. Avatar photo
    Doreen Goh

    I have purchased an aircon system , both sales staff are good in their service , knowledgeable of the product they sell

  26. Avatar photo
    Alex Yeong

    Jealous goh is very professional and customer orientated. Good service and advise

  27. Avatar photo
    Rasidi Rahim

    Jerald Goh, who attended to my needs on purchasing the air-conditioning. Went in details of what is needed for the specific house size. Detailed and very knowledgeable in the product! Really appreciate the help!

  28. Avatar photo
    Vincent Tan

    Good service by Haslan, he entertained my enquires even after work hours. Gotten System 3air con from him. He even helped to save me to save more $$$ by recommending the correct model for my usage as it’s rental unit.

  29. Avatar photo
    Wong Po Hui

    Jerald is helpful and funny staff. He is patient and willing to explain the differences between different brands of aircond. In short, excellent service!

  30. Avatar photo
    Kaalidassan Suresh Anand

    Haslan was very helpful and informative on the products…I brought Sys 3 aircon

  31. Avatar photo
    fuji apple

    Haslan was patient in answering queries & provided useful info for the purchase of aircon unit.

  32. Avatar photo
    Lee Boon Hua

    Very polite and friendly service

  33. Avatar photo
    Koh-C C

    Mr. Neil Kho is very patience and provide good service. Thank you.

  34. Avatar photo
    Mohd Yasin

    Sales assistant neil is very courteous and helpful.

  35. Avatar photo
    Sherini Pillai

    Mr Gerald Goh was very helpful, patient n knowledgeble in explaining to us every aspect of the aircon. We are very happy with our purchase.

  36. Avatar photo
    Alfa Tom

    Mr Nicholas Koh at waterway point is very helpful to show us how the laptop works. He is patient n friendly. Will surely be a return customer. TQ Mr Koh

  37. Avatar photo
    Dragon MC

    Customer service is very good. Jerald Goh is Very patient and friendly. Provide very good explanation on the products and recommendation .

  38. Avatar photo
    Irene Lee

    Came to waterway point gain city and got served by Jerald Goh. He was very enthusiastic and good in his product knowledge and made my purchase swiftly with no issues. Good outlet to view the Aircon units required. Thank you gain city wwp!

  39. Avatar photo
    SY

    Haslan explained full details of the different models of the air cons and provide good customer services!

  40. Avatar photo
    nellie ping

    Great service from Nicholas. He’s is friendly and passionate towards his work too.

  41. Avatar photo
    Raymond Goh

    Just bought an aircon system with 5 ticks from a 5 stars Sales Executive Jerald Goh! He has good products knowledges and gave practical advices; polite and humorous too.

  42. Avatar photo
    Vincent Chang

    Service staff is not very friendly when I enquire on general questions on air con which should be their area of expertise

  43. Avatar photo
    Ramesh Veloo

    Been buying Aircons from here for years. Haslan has been excellent with knowledgeable product information and amazing service. He goes the extra mile. …

  44. Avatar photo
    mark campos

    Pleasant experience with Nicholas of Gain City waterway point, he is very helpful provide excellent service to et up my new device, as well as helping me to redeem a voucher. I am very satisfied with the service and definitely will come …

  45. Avatar photo
    Marlon Deo Sunga

    Thank you Haslan for being patient, helpful and explaining things to us and accommodating our request amd answering our questions. Excellent service!

  46. Avatar photo
    Jo Jo

    Staff, Neil Kho who is sincere and with strong PC knowledge has rendered excellent customer service …

  47. Avatar photo
    Asher Ng

    We bought a Mitsubishi system 2 aircon unit from Waterway Point. Sales executive, Mr Jerald Goh was very patient n professional to explain the differences between the various Brands available. He was very helpful and approachable throughout.
    I had been to many different electrical appliances shop, his meticulous and understanding attitude really help us to decide what is the best option for us.
    His product knowledge was amazingly good.
    He is the best sales person I had encountered so far. Although I stay in Bukit Merah area, I will definitely come down to Waterway Point to get electrical appliances from GainCity and will look for his help next time if I need anything.

  48. Avatar photo
    wee khoon lim

    I was served by Nicholas and he helped address my issues and assisted to reserve a laptop unit even though it was OOS.

  49. Avatar photo
    MagicPainters

    Haslan was very friendly and attentive Highly recommended …

  50. Avatar photo
    Esther Selvadasini

    Nicholas Koh was very informative & explained clearly and in details. Awesome customer service! Will definitely look for him in the future when purchasing products from Gain City.

  51. Avatar photo
    Nurul Ain

    Mr Haslan had been helpful and patient in assisting our family to find the suitable product according to our needs. Overall satisfied with the customer service. …

  52. Avatar photo
    ng xinyi

    Great service provided by staff Haslan. He is patient, able to explain clearly, polite and friendly.

  53. Avatar photo
    Neo Ee Koon, Roger

    Jerald is very approachable and attentive to our requests. A very responsible and helpful staff.

  54. Avatar photo
    dian maisarah

    great customer service, vv friendly staff who explained everything in detail on the purchase of my laptop for school :>>

  55. Avatar photo
    Sazliandy Mohd

    Excellent Service by Nicholas! Assist with redemption! Exceptional! Thanks again!!

  56. Avatar photo
    Jolene Quek

    Very good experience. Sales staff, Nicholas Koh is very patient & detailed. He understands my requirements & share the various features of the different brands of laptops. He is well equipped with all the functions & features. I walked away very satisfied with my purchase & the service from Nicholas

  57. Avatar photo
    mdizt_

    very friendly and accommodating staff, shoutout to jerald goh for answering queries well, explaining and making sure i understand

  58. Avatar photo
    Hidayat “TheFlash” Zakaria

    Was served exceptionally well by your staff, Neil. Patient and guide us with his knowledge in choosing a laptop that suits my work. Thank you …

  59. Avatar photo
    Meg Meg

    Salesperson Nicholas (Waterway point) who attended to me this afternoon was very understanding and patient throughout Well done gain city. The overall shopping experience in sungei kadut was a good one for me and family too.

    One negative feedback is perhaps do something to improve on your main number 68991212. Nobody is picking up that line at all for enquiries and arrangement of delivery.

    Have a happy new year!

  60. Avatar photo
    Saravanan R

    I had aligned for this purchase with Mr. Nicholas and he is served well. Pls keep up the good service. Thanks

  61. Avatar photo
    Joyful Family

    Neil provided very good customer service in recommending me the laptop which is good for my friend to use . Thank you Neil!

  62. Avatar photo
    Lyn Song

    I was served by Jerald Goh and his service was great he is very patient in explaining about the air con units and very knowledgeable about the items he is selling. Also provided very customer-oriented service during the payment as he will find the best deal for you. Highly recommended to look for him if you are looking for air con units! Thanks Jerald!

  63. Avatar photo
    Christine Yong

    Good service haslan

  64. Avatar photo
    Ken

    Great service by Nicholas. Tried his best to make sure the transaction was fuss free. Was patient and made sure everything was working fine before I left with the product.

  65. Avatar photo
    Jfk Ng

    Very professional services rendered by Haslan. Patient and detailed explanation provided.

  66. Avatar photo
    Don Kamal

    Haslan was so patience and broke down the details that i need to know on prices and brands of an AC. Well done..

  67. Avatar photo
    felicia teo

    Staff Neil is friendly, helpful and knowledgeable

  68. Avatar photo
    Yusof Hanapi

    Served by Jerald and had a good experience buying the aircon. Thanks.

  69. Avatar photo
    Sebastian Lai

    Got a nitro 5 gaming laptop from gain City. Recommended by the sales person Nicholas koh. Impressed with the service and recommendation of this set and the installment plan with $100 rebate with the atomi application. Thanks

  70. Avatar photo
    Hari

    Extremely friendly, patient and informative! Thank you

  71. Avatar photo
    Damian Peh

    Friendly efficient service rendered!

  72. Avatar photo
    Jesslyn Lim

    Haslan had explained clearly and patiently on the aircon details

  73. Avatar photo
    Kai Lin Ong

    Excellent service from Gain City Sales Executive Haslan. He gave great recommendation and advice on the aircons allowing us to make better decisions. Thank you Haslan!

  74. Avatar photo
    B.D. arkf12

    Great service from the Nicholas Koh at the store highly recommend

  75. Avatar photo
    Darren Tang

    Mr Haslan provided very good service for the purchase of aircon and aircon servicing package.

  76. Avatar photo
    Joe Fong

    Great customer service by Haslan.Thanks!

  77. Avatar photo
    Sean Tan

    Super helpful and have a wonderful shopping experience . Will come back again

  78. Avatar photo
    wesoon77

    Sales promoter / executive is very friendly, Neil Khoo is very friendly, professional and knowledgeable. 5 stars !

  79. Avatar photo
    Jonathan Lee

    Went to purchase an Airconditioning unit with my family and the Sales Rep, Mr.Haslan was very informative & patience with our enquires & concerns. Super helpful!

  80. Avatar photo
    RAINEE LAI

    Thank you Nicholas Koh for your excellent services towards our family. Appreciate it a lot …

  81. Avatar photo
    Irene Tan

    Haslan is very friendly and gave detailed explanation of the products. Highly recommended

  82. Avatar photo
    Ryan Dong

    Good experiences in Gaincity waterwaypoint with Jerld’s help and assisstance for aircon purchasing.

  83. Avatar photo
    Koh Zhi Xiang

    Good service provided by Jerald Goh. Detailed explanation and good recommendation!

  84. Avatar photo
    Edulab Academy

    Great service professional and friendly

  85. Avatar photo
    Samantha Nobles

    The service is nice and welcoming. The shop assistant helped and adviced me willingly. Great service!

  86. Avatar photo
    Laura Chan

    Sales person is courteous, patient and enterprising

  87. Avatar photo
    Benny

    Always love gain city. Jerald Goh was most help in identify my needs and gave honest review of different Aircon brands

  88. Avatar photo
    Ekii Jasman

    Served by Ben. He’s very knowledgeable on the air con and have a very good customer service skill. Serve his customer with a smile.

  89. Avatar photo
    N!CH

    Haslan was very helpful for the purchase of our air-conditioning set for our new bto. Well done!

  90. Avatar photo
    Melvyn Tan

    Great service by Haslan! Been buying and serviced by him for more 10 years!

  91. Avatar photo
    Nicholas Tham

    Was serviced by Mr Haslan, was very impressed by his aircon knowledge and good sales. End up purchased a Misubishi Industrial System 3 from Gain City.

  92. Avatar photo
    Nia Nathania

    Knowledgeable in items sold in the store. Quick transaction process and very adept staffs

  93. Avatar photo
    Alston Siah

    Good service friendly in assitance

  94. Avatar photo
    Yuqian Tan

    Thumbs up for salesperson Haslan. Very friendly and good service @ gain city waterway point

  95. Avatar photo
    Lydia Teo

    Haslan is very professional, suggestion given from him makes us decide better as aircon usually has to last us for years. Transaction was smooth and Haslan does not miss informing us every single details from appointment to promotional info. It was a great experience and totally money well spent. Gain City should cherish a team member like Haslan.

  96. Avatar photo
    Lum Fook Moong

    Good service from Haslan

  97. Avatar photo
    Jingshun Lim

    TLDR – THEIR AIRCON SERVICE CONTRACT IS JUST SUPERFICIAL VACUUMING

    Sales and sales follow up experience has been wonderful. 5-Stars on that. Repeat customer since 9 years ago.

    But today’s review is on Gain City’s Air Conditioner quarterly (3monthly) service contract, which I have engaged for the past 7-8 years.
    1) when air con is working fine, they’ll just come in, vacuum the fan, that’s it. No problem, no fuss.
    2) after several years, some servicemen commented that “next servicing, should chemical wash the Aircon”
    3) all the servicing staff seems to keep avoiding chemical wash. They only did steam cleaning maximum. Very inconsistent and avoidant behavior, some say chemical (but don’t want to ownself do), some say chemical is no good for air conditioner

    4) MAJOR HORRIBLE EXPERIENCE: today’s servicing, they couldn’t turn on the Aircon. They claim that the who unit is faulty. But they couldn’t be bothered to perform further checks, such as opening up to check fuse, etc.

    Whats the point of a servicing contract, when the staff didn’t bother open up the unit to check? Rather rude as well, to my father in law who was present.

  98. Avatar photo
    Peggy Lee

    Mr Haslan gave excellent advice and services. Glad to have came to gain City for the air con purchase

  99. Avatar photo
    hazel

    Jerald was extremely patient and helpful in assisting us in the purchase of our air-con. He was accommodating to our schedule and made it easy for us to plan our servicing timings and dates. He provided us with the best service anyone can ask for. Definitely recommend looking for Jerald if you are looking to purchase something from this outlet

  100. Avatar photo
    Jolin

    very good service from Nicholas

  101. Avatar photo
    Tan Jason

    Got an understanding sale man (Nicholas) to attend to my son. He also share on what is good for his usage.

  102. Avatar photo
    Muhammad Hanafi Nor Azmi

    Haslan is very efficient with his service. Very accommodating to the budget we have to work with. He patiently explained on the different systems of air-conditioning. If you need aircon, get yours from Gain City Waterway Point & look for Haslan! …

  103. Avatar photo
    heng chengui

    I would highly recommend you guys to look for Nicholas when you come to this outlet as he is very patient and friendly. He advise and recommend us which laptop is the closest to our preference …

  104. Avatar photo
    Winston Ng

    Very good sales experience with Mr Goh..will be back agin soon for the next purchase..thanks

  105. Avatar photo
    Xon Loke

    Good service by Benton, thanks alot.

  106. Avatar photo
    Kate Tan

    Sales promoter Jerald Goh was knowledgeable and patient. Excellent service

  107. Avatar photo
    siao shi tang

    Really appreciate Benton’s service as he patiently explained to us about the different variations of the air-con models.

  108. Avatar photo
    Artini Hamzah

    Mr Haslan is very approachable and knowledgeable. He readily provide assistance and very patient in explaining & replying to all my questions. He gave very good recommendations & suggestions on the purchase. I’m really glad to have met him today!

  109. Avatar photo
    ma lene

    Staffs are all friendly and accommodating. Entertained all queries and answered very clearly. Special mention to Staff Steve who helped me during my purchase. So helpful of him. Thank you so much Gain City. Definitely will be back.

  110. Avatar photo
    Busaba Singhanon

    Find him haslan he is good help me understand first before purchase

  111. Avatar photo
    Anandh Palaniappan

    The store in charge is very kind and helpful.

  112. Avatar photo
    Project Project

    Great service by Mr. Haslan. ️ Good recommendations for the products and also very helpful during the transaction. Would definitely come again. Thanks a lot

  113. Avatar photo
    Jiajing Lim

    Haslan is a good and approable sales person. Understand what is my needs and requirements. Have good Product knowledge.

  114. Avatar photo
    Jenny Ann

    Good service by nicholas …

  115. Avatar photo
    Sam Wong

    Nicholas is very friendly and professional, thank you for your help

  116. Avatar photo
    Daven Ong

    Great service from Haslan at WWP Gaincity!

  117. Avatar photo
    jennifer vitualla

    Best service; fast and friendly staff Nicholas Koh.

  118. Avatar photo
    Cisum Cisum

    Placed an aircon order and the sales personnel who attended to us, Mr Jackie, was most informative, honest and patient. Looking forward to our onsite review later this month and installation thereafter. Thank you Jackie!

  119. Avatar photo
    J Jay

    Chee wen has been very helpful, bought aircon units and whole transaction went without fuss and upsell

  120. Avatar photo
    CRIS dq

    Kudos to Neil Kho, very professional and friendly …

  121. Avatar photo
    jolene tan

    Helpful sales person who is able to provide necessary assistance and accurate information.

  122. Avatar photo
    Sg Funmarket

    Haslan is a very friendly and nice sales person who provided with a very good customer service. Keep up the excellent service …

  123. Avatar photo
    Mavis Lim

    Jerald Goh is an excellent sales person, very friendly n patient. Well done his service.

  124. Avatar photo
    Angelito030

    Great service and the staff are all friendly and polite

  125. Avatar photo
    Jacelyn Phua

    Was attended by Mr Nicholas Koh when I visited the store and he kindly assisted me with settling payment for multiple invoices. He patiently explained about the Gain City member point system and how I could utilise the points for my purchase.

    He also assisted with our questions relating to sound bars giving us a thorough introduction to the various models in store.

    All in all, fantastic service from him and will definitely patronage again.

  126. Avatar photo
    YSL

    We were attended by a Mr Haslan at Punggol WaterwayPoint branch outlet and were impressed by his customer service standard when we visited (twice).
    He should be commended for being a conscientious sales staff, knowledgeable, helpful
    and patient with our numerous enquiries! Mr Haslan made us feel comfortable and provided us a pleasant shopping experience indeed. That had helped us to make our purchase decision of a set of aircon eventually!
    He deserves a 5* for service excellence

  127. Avatar photo
    SZ Lim

    Came in on a Saturday afternoon. Was approached by their staffs who had initiative yet was not pushy. Was trying to find an ip camera. Was later served by Nicholas who was very polite and nice.

    He even asked me if I wanted to make a gain City membership account, and that was when I knew I already had one previously set up, with existing points and credit within. Saved me some money.

    This level of service is much different and more attentive and personal than the one at Sungei Kadut mega branch.

    Keep up the good work!

  128. Avatar photo
    Will Chiang

    Jerald from Gain City Waterpoint has been very helpful and patient in serving us. He is knowledgeable and professional and able to offer us solutions and packages that suit our needs.

  129. Avatar photo
    Jeannie Tan

    Waterway point outlet, Haslan is very attentive and knowledgeable throughout his customer service for the aircon! Will definitely recommend him to my friends and relatives!

  130. Avatar photo
    Utsav Dutta

    Excellent staff
    Excellent shop

  131. Avatar photo
    Bobo Lim

    Mr Neil provides us with good service and more knowledgeable about Samsung product.Highly Recommended! …

  132. Avatar photo
    Matthew Koh

    Good service and explanation by Nicholas Koh. …

  133. Avatar photo
    Xin Hui Ng

    Intended to buy new Aircon for my flat, Staff Haslan did a good job explaining the terms and conditions and the products, really appreciated it ~

  134. Avatar photo
    Austin Powers

    Mr. LEE Chee Wen is very patient and helpful, he provided a lot of useful suggestions. Many thanks.

  135. Avatar photo
    Steven Tay

    Staff is friendly and helpful for the things we bought in store.

  136. Avatar photo
    Julia Nga Xinyun

    Jerald gave a very detailed explanation and introduce accordingly. Very friendly staff and great service!

  137. Avatar photo
    Afniee Mardinee

    Very efficient service by Nicholas. Thank you for assisting me!

  138. Avatar photo
    Ahmad Zuhri

    Excellent service, helped deciding purchase of laptop for work purpose. Did not hard sell and over sell

  139. Avatar photo
    Yu Sheng Chuar

    we have a pleasure purchase experience at here with our new Samsung S22 Ultra smart phone here. Thanks to Nicholas assist!!

  140. Avatar photo
    Chris BDG

    Mr. Haslan was very articulate on the products. Friendly and polite! Best customer service staff, give you all the info that you need before you can decide which product suites your home needs. Highly recommended and appreciated his helpful skills.

  141. Avatar photo
    Lee Poh Chin

    Jerald Goh is very knowledgeable on the products and very friendly towards his customers.

  142. Avatar photo
    Taufik Sani

    Served by Mr Haslan for an air con purchase. Explained clearly about the cost and attended to our questions diligently.

  143. Avatar photo
    William Lou

    Located at corner. Rarely visit this place because too corner.

  144. Avatar photo
    SM Hui

    Great sales service !

  145. Avatar photo
    Rasidi Rahim

    Jerald Goh, who attended to my needs on purchasing the air-conditioning. Went in details of what is needed for the specific house size. Detailed and very knowledgeable in the product! Really appreciate the help!

  146. Avatar photo
    L T

    Great Service from Nicholas! Thanks for your service, appreciate it!

  147. Avatar photo
    May Tng

    Was served by salesperson Haslan/1973. Very nice and perfectly patience guy explaining to me and my family regarding on all of our doubts for getting aircon for my home.

  148. Avatar photo
    Dave Paulino

    Very accommodating staff. Also explained warranty claim procedure very well.

  149. Avatar photo
    Kumaresan Arasapam

    Neil Kho has been very helpful.Service standards are high here.

  150. Avatar photo
    Eva Kee

    Jerald has been very prompt, polite and well-knowleged on their products. Highly recommended service!

  151. Avatar photo
    Jayasree Pillai

    I was attended to by Sylvester. He is a very pleasant n patient person,, extremely helpful too. I bought a laptop n he took great effort to explain all my queries. TQ!

  152. Avatar photo
    Dale Le

    Anyone who is looking for aircon solutions should really pop by and have a chat with Jerald. What a friendly, knowledgeable and helpful guy!

    He used the display sets to explain himself and he was patient with us as we considered our options.

    A solid 5 stars for outstanding service! Not only did he help us complete our LG Artcool System 1 and System 3 purchase, he also assisted us in getting a suitable extended warranty and an attractive aircon servicing package deal with the Gain City credits that we have.

    Thank you Jerald and Gain City Waterway Point. Awesome!

  153. Avatar photo
    Jacelyn Phua

    Was attended by Mr Nicholas Koh when I visited the store and he kindly assisted me with settling payment for multiple invoices. He patiently explained about the Gain City member point system and how I could utilise the points for my purchase.

    He also assisted with our questions relating to sound bars giving us a thorough introduction to the various models in store.

    All in all, fantastic service from him and will definitely patronage again.

  154. Avatar photo
    Hasan Hasan

    Awesome and great service by the staff.

  155. Avatar photo
    Jamesy Neo Zong En

    Benton is very friendly and patient. Willing to walk extra miles. Making the purchase super easy and simple.

  156. Avatar photo
    Cao Nguyen

    Very good customer service. He recommended us a reasonable and good quality aircon. Good after sales service too.

  157. Avatar photo
    Soo Wee Yeo

    The staff who attended to me was courteous and managed to locate the product I was looking for. He also took the trouble to check that there was a discount available. A big thank you to him.

  158. Avatar photo
    Hanniyah Beevi

    Very good service.
    Thank u

  159. Avatar photo
    Alvin Alvin

    I was being served by Mr Haslan. He is helpful & friendly. I’ve purchased a system 3 aircon from him.

  160. Avatar photo
    ws wang

    Mr Jerald Goh has presented a high customer service quality when I consulted him with my aircon servicing. Sincerely thank him for his good service and cheerful attitude. He explains the serving details with simple words and now I finally know the problem of my aircon. Sincerely thanks and wishing you all the best in your career.

  161. Avatar photo
    Eugene Tan

    Highly recommend to look for Jerald Goh! Excellent Sale Executive who went the extra miles to make my shopping of aircon system in Waterway Point outlet an enjoyable and pleasant moment!

  162. Avatar photo
    NKL

    Haslan at waterway point outlet is very engaging and professional. He shared many information on the products and was very patience with my questions. Outstanding service render. Keep up the good service.

  163. Avatar photo
    Karthik Duraisamy

    Great assistance from Ben.

  164. Avatar photo
    Pui Fai Mok

    Nicholas is very professional and patient in explaining his product.
    I am very satisfied with my purchase, Thank You.

  165. Avatar photo
    Ngoc Ty Nguyen

    it’s good service products.

  166. Avatar photo
    Calvin Tan

    Bought a iPad, great salesman

  167. Avatar photo
    Jun Jusli

    Attended by Haslan of Gain City@Waterway Point. Very good product knowledge and very friendly. Overall, very good service rendered.

  168. Avatar photo
    Lillian K

    Excellent service provided by salesperson Haslan! Keep up the good job.

  169. Avatar photo
    晳之密Dr's Secret Global

    Neil Kho is very nice man, good service and happy purchase.

  170. Avatar photo
    darren yeap

    Served by nicholas in waterway point outlet. Was very impressed by his customer oriented service and knowledge on the product. Purchased a laptop and I was very happy with his services. 100% recommended

  171. Avatar photo
    Sandra H

    Haslin provide a very friendly service to us. Well mannered and very helpful. Thank you

  172. Avatar photo
    Jessica Lim

    Nicholas at the store was quick and helpful, provided the right recommendations.

  173. Avatar photo
    Siavash Sakhavi

    Haslan helped me by answering all of my questions patiently and gave me great advice on what Aircon to purchase. Thank you! Great customer service.

  174. Avatar photo
    Pitney Chong

    Haslan was very helpful and professional in helping me to purchase a new aircon. Great service will come back again.

  175. Avatar photo
    XKairene

    Very friendly sales person. Will be back here again

  176. Avatar photo
    Leslie Lee

    Haslan was wonderfully helpful and knowledgeable. We were very pleased with his friendly service. Thank you GC.

  177. Avatar photo
    Harry Siew

    Staff was friendly and helpful …

  178. Avatar photo
    Shaz Chung

    Great service provided by Mr. Haslan at the Gain City (Waterway Point outlet) today. Patience and meticulous in details. Thank you. …

  179. Avatar photo
    Elvin See

    Good service by Nick ! And laptop price is competitive

  180. Avatar photo
    yuan tian

    Neil was of a great in helping me find the laptop i needed …

  181. Avatar photo
    Sebastian Yeo

    im at gain city jerald goh that the service is good help me to understand more before buying the item thank q

  182. Avatar photo
    CT

    Ben (WWP) is very approachable, friendly and helpful. He assisted us on how to use the Atome with PATIENCE. He explained clearly on the mobile that we wanted. Thumbs up Ben.

  183. Avatar photo
    Sherlene Lim

    Nicholas was very prompt in his service and explain things very clearly with no doubt. Glad he is the one settling the payments for us!

  184. Avatar photo
    Kiwi Ong

    Was served by Ah Wen, Great retail experience and knowledgeable, thanks!

  185. Avatar photo
    Sky C.

    Very professional service by Chee Wen. He knows his stuff and explain to me every single detail patiently. I’m happy with my air con purchase.

  186. Avatar photo
    Jek Ee

    Jerald was very patient w explaining how aircon works. Gave us a good deal too

    10/10 will recommend

  187. Avatar photo
    Manoj Aravindakshan

    Very friendly and helpful staff— knowledgeable. Thanks and keep it up

  188. Avatar photo
    Muhammad Safwan Johari

    Served by Haslan. He was approachable, friendly and very informative about all the products. Not the typical pushy saleman.

  189. Avatar photo
    Eliza Jane Lawrence

    Boughtba Samsung Fold 3 and also pre ordered the S22 and Nicholas was extremely patient in answering all the questions we had, especially for the pre ordered. He made the transactions very smooth and reassured us when we were initially worried about the phone not being in stock. Really an awesome staff that deserves to be appreciated.

  190. Avatar photo
    Sunil Vyas

    Thanks for sharing the information, very happy with the service

  191. Avatar photo
    Alfred Law

    Nicholas Koh is a pleasant and attentive sales person. Bought my Samsung A52S from gain city. Highly recommended!

  192. Avatar photo
    Apolinario JR Punzalan

    Jerald is very helpful and very professional in assisting us with our aircon purchase.

  193. Avatar photo
    Benjamin Beh

    Was at the outlet to settle an outstanding payment for aircon which I had bought when I have forgotten to hand over my Gaincity vouchers during payment. The staff duly helped me to cancel the transaction and redo the payment. Throughout the process, the staff was patient and helpful. Really thankful for the assistance rendered by the team at Waterway Point for helping me resolve my payment issue.

  194. Avatar photo
    Ivan Lim

    Very very good service . Prompt and effective .

  195. Avatar photo
    muhd nadhir

    The salesperson, Nicholas Koh, did a very good job in explaining the product to us. He’s also very patient and accomodating.

  196. Avatar photo
    Zun Phyu Mon

    Staff at waterway point are friendly and professional..

  197. Avatar photo
    Rahim Moh

    Jerald is knowledgeable and is very helpful with my purchase. Two thumbs up!!!!

  198. Avatar photo
    Francis Ginel Leoncio

    Nicholas helped me a lot with my purchase. He is very detailed and thorough in assisting. Transaction was hassle free!

  199. Avatar photo
    janaky devi

    Haslan has been very helpful and informative. Friendly too. Come down to Gaincity waterway point

  200. Avatar photo
    R Syahrul Nizam

    Good and fuss free service by Neil!

  201. Avatar photo
    Preston Yu

    Very dedicating staff. Benton is very detailed and helpful, he deserved a promotion.

  202. Avatar photo
    Haron Bin Ali

    Haslan @ Gaincity Waterway Point is a very good person. He is very knowledgeable and help me well! Thank you so much!

  203. Avatar photo
    Vikneswaran Koonnusagaran

    We was served by Nicolas Koh.
    He has amazing customer service skill.
    Gain city Waterway Point

  204. Avatar photo
    Peter Albino

    Hazlan has assisted us for our aircon purchase and he was very knowledgeable and patient with all our inquiries. Staff were friendly, it was a pleasant experience

  205. Avatar photo
    Alan Tan

    Haslan has been professional and attentive to our air-condition requirements. He is knowledgeable and provides sound advice. It was a pleasure being served by him. If you are at Gain City WWP, you know who is the best man to look for.

  206. Avatar photo
    Agnes Gan

    Good Service and very politely.

  207. Avatar photo
    Eric Toh

    Served by Haslan who was extremely helpful with detailed explanation on the purchase of an air conditioner system. Walked away as a happy customer.

  208. Avatar photo
    web apps Web

    Good service and excellent skill set.

  209. Avatar photo
    junhui khoonhui

    Thankyou Nicholas for the great service. been so detail and helpful. Same goes to another staff in the outlet too. Thankyou …

  210. Avatar photo
    Vincent Yoong

    Pleasant experience shopping. No rush or pushy sales. Knowledgeable staff.

  211. Avatar photo
    Ronald Wong

    Service was good and Nicholas helped to check the items, made sure it’s working and no visible defects before handing the item over. Thanks, Nicholas!

  212. Avatar photo
    fiona tan

    Ben was very friendly and help me to install the Microsoft 365! Will definitely recommend!

  213. Avatar photo
    Stella Tang

    Neil is the best! Smooth transaction with great service. Thanks!

  214. Avatar photo
    Zi Ying

    Staff was friendly, patient and knowledgable on the products they carry

  215. Avatar photo
    Peirong Lim

    Nicholas is very friendly and helpful . Answered all questioned asked. A very pleasant shopping with them.

  216. Avatar photo
    O Ss

    Great service and present experience

  217. Avatar photo
    Caroline Poh

    Sales Executive, Haslan, was friendly, sincere and patience when we enquired about the air con. His product knowledge and helpfulness made our decision swift and easy. It was a great experience for us. Keep up the good service.

  218. Avatar photo
    Chan Meng Yen

    Good customer service from Mr Nicholas, well done

  219. Avatar photo
    MELVIN TAN

    Nicholas Koh service is good

  220. Avatar photo
    EM T

    Good service. Brought the s22 + phone. The sales guy explain in very details.

  221. Avatar photo
    Ardyssian

    Excellent Service by Benton at Waterway Point – he pointed out that we had to replace the piping system for our Air Conditioner since it was over 20 years old. Very Friendly and Knowledgeable!

  222. Avatar photo
    Suhaimi Kamis

    Awesome service by Sales Executive Haslan, friendly, helpful and knowledgeable

  223. Avatar photo
    lzacare

    Amazing service from salesperson Nicholas Koh upon receiving my product. Very happy with my purchase. Will definitely patronize this store again for future purchases.

  224. Avatar photo
    Alvin Wong

    Great shopping experience at this outlet. Sales Staffs are all very friendly and helpful.

  225. Avatar photo
    Alvin Wong

    Visited GainCity for aircon and was glad to be served by Jerald Goh. He was knowledgeable about the brands and recommended a suitable one according to our needs. Highly recommend.

  226. Avatar photo
    Feast Food

    Haslan did a great job in assisting us with our aircon purchase. He gave us all the information, deals and details needed that helped us to decide quickly. He also helped us arranged for an early appointment for installation. He really did a great job.

  227. Avatar photo
    Nico

    Good service by mr. Haslan, give few option and adjust his recommendation based on myy preference.

  228. Avatar photo
    J Ong

    Great experience making my aircon purchase at gain city waterway. Thanks Jackie for making sure my ID request are accommodated.

  229. Avatar photo
    Yoke Kee Ong

    Today come WWP here purchase with Jerald he service is very, recommed come purchase with Jerald …

  230. Avatar photo
    Rachel Tee

    Friendly & approachable, good knowledge of the aircon, no hardselling feel to me…

  231. Avatar photo
    Swee Guan Ker

    I would like to commend the sales promoter Jerald Goh /BE6977 for his excellent service and great follow up for my aircon purchase. Jerald was knowledgeable on the products and could give me the right information to make the right choice. He also follow up through the installation and delivery process and it greatly enhance my whole experience. Due to his great service, I will definitely continue to purchase products from gain city.

  232. Avatar photo
    Peria Nayakhi Ria

    Quite helpful and fast support from staff Nicholas Koh

  233. Avatar photo
    Norainah Rais

    Staff Haslan was very patience with excellent service!

  234. Avatar photo
    Leo Huang

    Staff,Nicholas Koh, very patience and friendly.

  235. Avatar photo
    Regina Koh

    Very good customer service by Jerald Goh. Thumbs up! …

  236. Avatar photo
    Jeffrey Ong

    Wonderful service by staff Haslan!!! Good knowledge of items and good recommendation.

  237. Avatar photo
    Wahida Hashim

    Staff Nicholas at Waterway Point is very very veryyyy helpful and accommodating! He recommends the best device that suits my needs! Definitely gonna come here again!

  238. Avatar photo
    Joyce Foo

    Mr Haslan did a great job. He is very patience with me.

  239. Avatar photo
    caroline tay

    Good service and explained clearly

  240. Avatar photo
    Zi Yang Lee

    Received great service from Nicholas, who patiently answered any of my enquiries when I was purchasing a laptop!

  241. Avatar photo
    mark campos

    Pleasant experience with Nicholas of Gain City waterway point, he is very helpful provide excellent service to et up my new device, as well as helping me to redeem a voucher. I am very satisfied with the service and definitely will come back in future to make other purchases. Very good promotion on items , very customer friendly ! Thank you very much

  242. Avatar photo
    Juvena tan

    Jerald is very friendly and knowledgeable
    very great service, totally the man for the job !

  243. Avatar photo
    Belinda Fong

    Good service by Jerald. He helped a lot in the decision making and has been a great help

  244. Avatar photo
    fabian yin

    Thanks Haslan for providing professional advice on aircon installation. Have purchased multiple units from him.

  245. Avatar photo
    Andrew Aung

    Mr Haslan assisted me with my aircon purchase. He is very patient and gave me all the informations and answer all my questions that helped me to decide quickly. He helped me arranged for an earliest appointment for installation too. Great job Mr Haslan. Thank you.

  246. Avatar photo
    Boon Hao Wong

    Good and friendly services by Nicholas. 🙂 Helpful and explain the products.

  247. Avatar photo
    philip pongsak

    Very skillful and highly recommended sake person 6977/6781. Product knowledge very good and clearly explain sale transection in detail. Have a very smooth and nice purchase for my Microsoft Surface Go at Waterway Point outlet on 18/12/21.

  248. Avatar photo
    Larry Chua

    Haslan is well versed in the aircon knowledge. And he is friendly too. Able to answer to our queries when attended to us on 7th Aug 22 at Waterways Point. Thanks

  249. Avatar photo
    Jasmine Ong

    Jerald goh is good knowledge for aircon, and very helpful

  250. Avatar photo
    Jason Tan

    Sales personnel was very helpful. Nicholas Koh was exceptional!

  251. Avatar photo
    Lim Ben

    Helpful and thoughtful salesperson Jackie. Very professional and offered many good pointers and insights on the various Air Con Brands.

  252. Avatar photo
    Mary BB

    overall good experience. bought aircon from them. A bigger store with more choice would be perfect!

  253. Avatar photo
    Jerrold Tan

    Nicholas Koh was very helpful in helping me with my monitor purchase. Will return again

  254. Avatar photo
    Joseph Tan

    Staff at Waterway Point, Nicholas Koh was very professional and helped me set up my laptop before handing over to me. Thank you very much!

  255. Avatar photo
    Revathy Eswar

    Recently we purchased airconditioner from waterway point outlet. Mr. Aslan, the sales assistant guided us through different models and helped us to choose a good one. The staff were very polite and patient and the transaction was very smooth. Best place to buy Aircon’s.

  256. Avatar photo
    June Teoh

    Happy with Mr Nicholas Koh’s services. Sincere, patience and details when recommended products to us. No hard sales. Thumb up …

  257. Avatar photo
    Richard Goh

    Jerald, very detailed and excellent service product. Provided us with very qualitative information. Patient and very helpful!!

  258. Avatar photo
    Megan Kong

    Friendly, patient and informative

  259. Avatar photo
    Crazy Chill

    With Nicholas delightful and warm approach made me purchase the ipad here instead at best denki. He is also very informative and helpful! Thank you!

  260. Avatar photo
    Aileen Fong

    Was served by Jerald on our purchase of aircon units this evening. An experienced and friendly staff who gives very detailed information of product and services available. Package was offered which catered to our requirements. A big thank you for the job well done. …

  261. Avatar photo
    Miker Foo Shih Chieh

    I am back to Haslan for AC purchase. …

  262. Avatar photo
    Hendry Zhang

    Drop by to make aircon reservation, was attended by Benton which provide assistance on which type of aircon needed

  263. Avatar photo
    Wendy Malayang

    Excellent service. I had a good time.

  264. Avatar photo
    Cecilia Tan

    Haslan shows his professionalism in explaining all our queries and concern. He is clear understanding with the items and giving us trust and faith with our purchase.

  265. Avatar photo
    Rajesh Piraseeth Rajapackiam

    Very understanding, experienced and friendly gain city member Mr. Haslan.

  266. Avatar photo
    bebeturf bebeturf

    Friendly and good customer service

  267. Avatar photo
    TS

    Excellent and detailed service from Nicholas! …

  268. Avatar photo
    Niki Adriana

    Was very informative and help me when i was looking for portable bank! Nicholas Koh thankyou so much for getting me a good deal. he went an extra mile for me really greatful

  269. Avatar photo
    Farihin rasid

    Neil Kho very good. Help to install the microsoft and gave valuable advice. …

  270. Avatar photo
    H

    Helpful staff Niclolas. Bought handphone with continued gifts promo while others already stopped. Also can use points from my past purchase for further retail price off set too. Happy!

  271. Avatar photo
    Chitra Sari Abdul Rahman

    We were served by Mr Haslan who is very informative and attentive to our queries. Thank you for the great service.

  272. Avatar photo
    Lauren Shen

    Served by Wonderful knowledgable Gentleman Nicholas. Great service and advise. Thank you!

  273. Avatar photo
    Edwin Loo

    Excellent service from Nicholas

  274. Avatar photo
    Lee Chin Siao

    Good service provided by Mr Haslan, bought a 4 in 1 air conditioner as I’m confusing on either Toshiba and Mitsubishi, good explanation the difference for both machine to us, thank you

  275. Avatar photo
    Shahrizan Said

    The customer service from Neil (salesman) was good. He was polite and willing to answer all my questions. He also ensures that the product that I had purchased is good and in working condition by opening up the package and inspecting it.

  276. Avatar photo
    Isabelle Ow

    Neil Kho was very helpful in recommendations and knowledgeable in the ipad pro that I wanted to buy. He was VERY patient in teaching me how to use it. Good job in his service!!

  277. Avatar photo
    Yew Kwang Lim

    Mr Neil Kho at Waterway Point was really helpful and patient when serving us. Keep up the good work.

  278. Avatar photo
    janice phung

    Met Mr Nicholas Koh here to purchase Microsoft Surface pro, and he’s been really helpful and detailed in explaining all the fine details and setups of my purchase. Definately a GEM staff for Gain City!

  279. Avatar photo
    Ho Sam

    Good experiences at this outlet at WWP after I bought a system 4 Aircon here. The salesperson Jackie was able to explain clearly in detailed of different brands as well as recommend the correct model based on my requirement. Overall , the service is good. …

  280. Avatar photo
    C.K Mo

    I’m glad to purchased Mitsubishi system 3 from gain city and mr. Harlan was very friendly and helpful explaining everything very details and installation also the warranty of the products .thank u

  281. Avatar photo
    The Man They Called Hero

    Nicholas Koh was very detailed in presenting my puchased

  282. Avatar photo
    faaizah

    Informative, helpful in deciding what AC system was best for us.

  283. Avatar photo
    Jer Ling

    Great aircon buying experience with Haslan from the Wwp outlet.
    Very patient and detailed explanation on the products that we are looking for. A knowledgeable sales person but not pushy at all.
    * Thumbs up * and really appreciate it. Thank you!

  284. Avatar photo
    Michael Goh

    Great service provided by Haslan. He is knowledgeable, approachable, patient, provided useful & practical advice, polite and friendly. Bought a system 4 air-con through him.

  285. Avatar photo
    kenny lim

    I was purchasing electronics devices at gain city (waterway point). Neil was professional and detailed with his recommendation.

  286. Avatar photo
    Heaven Tavern

    A very friendly and helpful enviroment with great salesman

  287. Avatar photo
    Ricky Ho

    Received excellent service from Haslan of Waterway Point outlet!

  288. Avatar photo
    XX Ong

    Haslan is a very professional sales supervisor who gives honest advice on the products. Must look for him!

  289. Avatar photo
    Adi Fasli

    I am satisfied with my purchase with Haslan. He has assisted me to understand more about AC stuffs. Nicholas has also assisted us for the overall transactions. We are pleased with overall experience and purcahse we had with gain city.

  290. Avatar photo
    William Lee

    Great service and recommendation by Nicolas, will definitely shop here again.

  291. Avatar photo
    Jeffrey Yeo

    Jerald was very patient and friendly in explaining and advising the options and also sharing his views on the installation. He is knowledgeable and prompt in his responses. We followed his recommendation based on our needs – System 4 Fujitsu aircon. His service is commendable.

  292. Avatar photo
    Shidah Mahmoud

    Benton Tan is excellent service when i bought a laptop which i have no knowleage.For sure ill come back n find him buy other product He is very knowledgeable and friendly.Thks

  293. Avatar photo
    Ck Tan

    Great staff helping me along the purchase.

  294. Avatar photo
    NuRuL iZuaNdi

    Salesperson Haslan was very approachable and understanding of the situation that we are facing with our aircon system. He was able to address our concern and give suggestions to it. Goes an extra mile for us. Thank you …

  295. Avatar photo
    Intan Hardhani

    We were assisted by Haslan in our aircon purchase. He was so patient in explaining to us the aircon replacement and installation process. He also helped us compute the total cost and showed the breakdown cost in detail. He also tried his best to find alternative in order to accommodate our renovation schedule. Kudos to Haslan! We were so lucky to be assisted by him. Great service and experience. Thank you!

  296. Avatar photo
    Nando Gonzie

    Gerald is very friendly and accommodating. Well done

  297. Avatar photo
    Lim wai kee

    Great place for electronic item, they find a replacement for my old headset

  298. Avatar photo
    Chung Men Hock (Eric)

    Served by very friendly Sales from Mr Jerald Goh with his experiences and clear explanation. I hope coming installation will be the same. Thanks

  299. Avatar photo
    Cheong Pak Hoe

    Nicholas was very professional when we collect our laptop. He patiently explained to us the step to instal Microsoft 365 n Mccafee software.

  300. Avatar photo
    steven goh

    Haslan in waterway point serve us with clear explanation of what we are purchasing with some depth knowledge and sure he really have some good knowledge about the Aircon he is selling. Great service bro and thanks for all the advice. Cheers Steven Goh/ Starmex aircon.

  301. Avatar photo
    nana kyu

    Very good customer service compare to B**. Happy purchase

  302. Avatar photo
    Jane Koh

    Nicolas has been very helpful and patience …

  303. Avatar photo
    Esther Loo

    Staff are friendly and helpful. Able to get what I want in very short time.

  304. Avatar photo
    HQ You

    Very friendly salesperson who is knowledgeable in various aircon products in the market and is aware of latest updates to the local regulations to share with us with respect to upcoming aircon gas replacements. He also provided professional advice for what system and BTU combination to get based on our flat’s floor plan.

  305. Avatar photo
    Leong-Lim Chiew Hong

    Jerald is very helpful and professional in services. Look for him.

  306. Avatar photo
    ray

    Served by Mr Haslan with regards to aircon. Very helpful, courteous and knowledgeable..

  307. Avatar photo
    Qan (Qan)

    Nicholas did a great job. Thank you.

  308. Avatar photo
    Ralph Chan

    Great details, good customer service

  309. Avatar photo
    Claudia C

    Very helpful with excellent service. Pleasant experience. Thank you Mr Goh Kun Yu.

  310. Avatar photo
    Byron Chian

    Great service. Very informative. Will come back again.

  311. Avatar photo
    ah kim Chan

    Nicholas very helpful and friendly!!
    Also teach me how to use the ipad, this is my first apple items.

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