Review Gain City Bedok Mall, 311 New Upper Changi Road #B1-59 Bedok Mall, Singapore

Review Gain City Bedok Mall - Singapore 311 New Upper Changi Road #B1-59 Bedok Mall

“Great service here! Kelvin was very knowledgable and extremely helpful and willing to explain things clearly to us. Highly recommended!” or “Kelvin is very helpful and professional giving us lots of information about purchasing air con. Highly recommended.” It is one of the few customer evaluation comments about Gain City Bedok Mall. Let’s read more of this article on Thecityvisitor.com to find out if Gain City Bedok Mall is quality.

Introduction about Gain City Bedok Mall

Here are some fundamental details regarding Gain City Bedok Mall. In terms of Appliance store, it is generally believed that Gain City Bedok Mallis one of the best places to choose and trust. It is placed at 311 New Upper Changi Road #B1-59 Bedok Mall, Singapore. Whether you are looking for a place or a service related to Appliance store, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 66841212 (+65 66841212)
  • Website: http://www.gaincity.com/
  • Address: 311 New Upper Changi Road #B1-59 Bedok Mall, Singapore
Images of Gain City Bedok Mall from stock collection and provided by customers

Detailed information of Gain City Bedok Mall

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Gain City Bedok Mall.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 11 AM to 10 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
14.22 km14 minute17 minute12 minute

How to contact Gain City Bedok Mall?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Gain City Bedok Mall via:

Phone number

You can reach Gain City Bedok Mall at 66841212(+65 66841212). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Gain City Bedok Mall via http://www.gaincity.com/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 311 New Upper Changi Road #B1-59 Bedok Mall, Singapore if you have any questions or want to try to experience its services.

Gain City Bedok Mall reviews

Gain City Bedok Mall is among the best destinations of Appliance store in Singapore, and it merits your consideration.

Is Gain City Bedok Mall good?

To determine whether Gain City Bedok Mall is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Sales executive, Andy is very polite and is patient and knows his product well. He gives a good explanation of the product. Go see him if you need to buy any air conditioner.”

“Andy was very spontaneous and willing to share. He has given his personal insights and another point of views for different aircon that we were enquiring about. Great service and experience overall.”

“Great service here! Kelvin was very knowledgable and extremely helpful and willing to explain things clearly to us. Highly recommended!”

“I badly needed to replace my airconditioners at my home. And was very patient, merticulousl, and grave good recommendations. After all these, I booked an aircon package through Andy.”

“Visited bedok gain city on 24 dec 22. Sales person mr kelvin lim gave his best services to explain and advice the best rate for aircon servicing. Thank u.”

“Kelvin is very helpful and professional giving us lots of information about purchasing air con. Highly recommended.”

“We wanted to purchase an aircon unit, was served by Mr Kelvin who was very patient and explained alot of things to us. Pleasant experience”

“Andy was authentic and truthful in his advices and discussions. Appreciate his help on our decision to get an aircon with Gain City”

It has won many reviews from customers on the website, including 228 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 100% are positive reviews.

Thecityvisitor.com has provided all the essential information about Gain City Bedok Mall, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Gain City Bedok Mall are not good quality, what should you do?

If you have had an unsatisfactory experience in Gain City Bedok Mall, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Gain City Bedok Mall, 311 New Upper Changi Road #B1-59 Bedok Mall, Singapore

There is a total 228 reviews

5 / 5

100%

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  1. Avatar photo
    Sook Yee 淑仪

    I am very satisfied with the customer service provided by Andy in Bedok Mall Gain City. He is very experienced and patient who answers all my needs. Thumb up for his service. Keep it our.

  2. Avatar photo
    Darren Soh

    The sales consultant, Andy, gave very good and sound advice towards air conditioning installation. He also give me first hand reviews on the different brands of air conditioners

  3. Avatar photo
    Constance Chai

    Sales advisor had a good explanation of products

  4. Avatar photo
    Theresia Koh

    Andrew and Kelvin from Gain City bedok mall assisted us to get the new air con

  5. Avatar photo
    Pooh NaNa

    The Salesperson Andy give us a good explanation on the aircon installation.

  6. Avatar photo
    Shumit Gupta

    Wonderful service by Andy at Bedok Mall I woud urge you to see him and get the best possible service!

  7. Avatar photo
    Mei Phua

    Uncle Andy was friendly and helpful!

  8. Avatar photo
    liying chia

    Mr Kelvin Lim is friendly, knowledgeable and detailed in his explanation to us. It was an enjoyable experience there. Excellent service! …

  9. Avatar photo
    Wei Jie Lee

    Had a really pleasant experience here! Andy was very friendly and helpful in advising us on the air conditioner units to get.

  10. Avatar photo
    Cat G

    Sales executive, Andy is very polite and is patient and knows his product well. He gives a good explanation of the product. Go see him if you need to buy any air conditioner.

  11. Avatar photo
    Bee Lin

    Friendly staff and knowledgeable! Great assistance!

  12. Avatar photo
    Chew Xinjie

    Andy give very detailed and patient explanation of product

  13. Avatar photo
    Casey Ng

    Andy Ng was knowledgeable and helpful, providing me with relevant information that allows me to make an educated decision.

  14. Avatar photo
    Lawrence Tan

    Andy Ng was really helpful and displayed great professionalism and dedication when he advised me on the types of air con models i should purchase. I am also glad to say that he was the same sales person that sold me my current air-con unit 12 years ago ! It was great meeting him once again. Well done Andy !

  15. Avatar photo
    Pei Ying Chan

    Uncle Andy is knowledgeable and friendly. Thanks for your service!

  16. Avatar photo
    Ravikumar Loganathan

    Kelvin has been really very helpful and explains clearly pros and cons, very experienced, polite, courteous and great technical sales person too

  17. Avatar photo
    Wendy Yen

    Friendly staff Mr jerald and have great service! I would definitely recommend to my friend and family too!
    Responsible service!

  18. Avatar photo
    Iswan Wu

    Mr Andy is very accommodating and answer to all our doubts upon purchase. Good knowledge and excellent service. Overall a pleasant experience to be serve by him. Do stop by if you’re looking for new air conditioning unit here. Have a good day.

  19. Avatar photo
    Ethel Lim

    Kelvin has always been very helpful whenever we come down to Gain City Bedok. He is also very knowledgeable in terms of product knowledge. Thanks Kelvin!

  20. Avatar photo
    Corrine Propnex

    Kelvin very informative & patient! Impressive and enthusiastic salesman

  21. Avatar photo
    Noorashikin Moose

    Good service by Deavid when purchase aircon

  22. Avatar photo
    Kai

    Had a very pleasant experience with Mr Andy Ng, very knowledgeable and tells you everything you need to know.

  23. Avatar photo
    Lum Sook mun

    We thankful the sale person Andy Ng for his great serve and clear explanation!!

  24. Avatar photo
    Eugenie Fu

    Mr Kelvin Lim helped us with selecting the correct aircon units to replace the old unit.
    He is very helpful and friendly. We are very happy to have been served by him at Gain City today.

  25. Avatar photo
    Hasinah Hamid

    Visited bedok gain city on 24 dec 22. Sales person mr kelvin lim gave his best services to explain and advice the best rate for aircon servicing. Thank u.

  26. Avatar photo
    Lieza Jas

    Kelvin Lim was very helpful and is knowledgeable of the products. TQ!

  27. Avatar photo
    Jeffrey Lee

    Kelvin is very help and patient. He is really generous with information.

  28. Avatar photo
    SHARON ONG

    Kelvin & Chee Kiong r very friendly & patience

  29. Avatar photo
    Mohammad Abdul Kadir

    Great place. Very easy to talk to and very honest

  30. Avatar photo
    Abdul Hadi

    The salesperson Kelvin Lim was very friendly and knowledgable

  31. Avatar photo
    Angeline Lee

    Good Service

  32. Avatar photo
    Sandy Koh

    Very friendly & super knowledgeable. Thank you

  33. Avatar photo
    Peter Quek

    I was served by Mr. Andy Ng today around 5.15pm.
    I was impressed with his product knowledge and customer focus.
    With this I managed to buy the Mitsubishi aircon
    promptly, satisfied and happy from Andy.
    Gain City is reliable and this is my 3rd purchase with them.
    Thank you all of u and keep up the excellent work.

  34. Avatar photo
    WQ Teo

    Thank you Uncle Andy for the detailed explanation and professional service on the aircon package and installation! Will recommend to anyone who’s looking for installing aircon in this crazy summer in Singapore!

  35. Avatar photo
    Muhammad Rezal Ramli

    Andy served us very well! Really was patient and explained every detail of every Aircon model that we ask about. Not pushy about every model and shares his experience having worked in the industry for many years.

  36. Avatar photo
    Hwee Cheng Tan

    Salesman share his experience, explaination good

  37. Avatar photo
    Zee Q

    Great service . Highly recommended

  38. Avatar photo
    Gina Seah

    Jerald/6977

    He was very friendly and knowledgeable.
    Know what customer needs and give good advice. Will come back and get his advice in future. Will recommend my friends to Jerald.

  39. Avatar photo
    Peiyi Kong

    Thank you for the explanation and advice. The uncles here are very friendly and helpful!

  40. Avatar photo
    Jay Le

    Best customer service !

  41. Avatar photo
    Cat G

    Sales executive, Andy is very polite and is patient and knows his product well. He gives a good explanation of the product. Go see him if you need to buy any air conditioner.

  42. Avatar photo
    Ken Ng

    Kelvin’s service is very good. …

  43. Avatar photo
    Hope Tan

    Mr Eddy is sick and still working despite being ill. Not sure if outlet is too short staffed and management can’t allow a sick man to go on rest. It’s a weekend and if there’s more staff at least the other man doesn’t have to man the outlet alone. Bedok mall has high footfall during the weekends.

    Despite these he pressed on to serve the never ending crowd of clients. I was there around 6 plus and passed by at 730 to see clients still inside.

  44. Avatar photo
    Wei Siang Chua (Glantor)

    Yong was a great help and consulted with us the best air con system for our needs. Very satisfied with our purchase.

  45. Avatar photo
    Wong Liang Toon

    Kelvin xell done …

  46. Avatar photo
    Infiniti Shipping Accounts

    Andy attended to my order and queries patiently even the order wasn’t created by him. He shared his knowledge generously. Good ethical sales person. Keep up the name for Gain City. Keep it up Andy!

  47. Avatar photo
    Hanisah Kadir

    Mr Andy was very helpful and assisted me to make a well informed purchase

  48. Avatar photo
    Trippers G

    Kelvin is knowledgeable and very helpful. Assisted us with our choice and made it easy for us to be comfortable with our decision.

  49. Avatar photo
    CW Wong

    Sales Executive Kelvin Lim was very friendly and helpful. He answered all our queries and assisted us in making a decision in which brand to purchase.

  50. Avatar photo
    Siew Kang Yeo

    Good friendly service.

  51. Avatar photo
    Lean Gee Lu

    Good service and advices from staff Andy

  52. Avatar photo
    Michael Lim

    Had an enjoyable and pleasant conversation with Mr Andy Ng (Uncle Andy) at Gain City Bedok Mall

    Learnt many important life lessons from a short conversation about choices in the selection of Aircon brands and models as well as other consumer preferences

    This provided us (young home owners) with ample tips to make informed choices as we evaluate our family’s planned purchases.

  53. Avatar photo
    Justin Loo

    Andy was authentic and truthful in his advices and discussions. Appreciate his help on our decision to get an aircon with Gain City

  54. Avatar photo
    Siti Khadijah Mohd Noor

    Daevid was helpful n knowledgable in helping us understand our purchase.

  55. Avatar photo
    FELICIA LEONG

    Service good & sales manager courteous & efficient.

  56. Avatar photo
    D Raven

    Service was great! Staff here took time to explain the details and patient in answering all our questions. Prices here are very reasonable as well.

  57. Avatar photo
    Goh Jerald

    I come to bedok mall payment
    Here staff is very helpful, tech me the aircon knowledge, very good the attitude

  58. Avatar photo
    Tony Ang

    Very good knowledge and advice.

  59. Avatar photo
    Yixiao Pan

    Sales person Andy has been very helpful and patient, good recommendation …

  60. Avatar photo
    shiroibai

    Kelvin was very friendly and explain in detail of the air con .

  61. Avatar photo
    Max Power See

    I bought a system4 air-cond from Andy Ng. Thanks for his patience and time in clearing all my questions. I will recommend friends to buy from him and Gain City.

  62. Avatar photo
    Jing Heng Lee

    The staff is very friendly and helpful to explain all our queries!

  63. Avatar photo
    Nora Izahar

    Friendly and helpful staff especially Kelvin who got us the best deal and slot for our aircon replacement.

  64. Avatar photo
    Helen Toh

    Great customer service from Andy at bedok mall gain city. Very patient and helpful when we requested for split mthly payments!

  65. Avatar photo
    HAO SHAN

    I would like to thank Mr Kelvin Lim for his professional assistance. I have visited several aircon stores recently. After a discussion with Kelvin, I was impressed by his professional advice. He is friendly, patient and full of knowledge. I decide to be a customer of Gain City and recommend Kelvin and his professional team to my friends.

  66. Avatar photo
    Adrian Koh

    Great experience. Good service

  67. Avatar photo
    Tsoi Christina

    Kelvin is an experienced sales person. Things are well explained to me. Great help.

  68. Avatar photo
    Kia How Phua

    Andy was very patient and allowed us to split my invoice into 6 payments with different credit cards. Kudos to his excellent customer service.

  69. Avatar photo
    yan nee choo

    Good service

  70. Avatar photo
    Ummu Hanna

    Excellent service here.. Kelvin is detailed in sharing his advice. Will recommend others too.. Thank you..

  71. Avatar photo
    Jia Jun Chua

    Good service

  72. Avatar photo
    Clarissa Cao

    Staff are very helpful and extremely knowledgeable. We are very happy with our purchase.

  73. Avatar photo
    nah yam lim

    Good service. Keep it up!

  74. Avatar photo
    Rachel Lyn

    Pleasant experience, very informative, patient and personable. Thank you for your time Andy!

  75. Avatar photo
    Rasyiqah R

    Mr Andy is very friendly and helpful with our first purchase of aircon.

  76. Avatar photo
    KenDrix Boi

    Excellent service by Andy from Bedok Mall Outlet in bringing us through the various models of the Air con and providing valuable guidance in the purchase. Eventually purchased a System 4 Air con from him without any regrets.

  77. Avatar photo
    阿文

    Mr Kelvin Lim is a very patience and helpful salesperson, today we bought aircon from this Bedok Mall branch, he has provided us with a lot of info and professional advice. Very good customer service and can see that he is very experienced in this industry, with good product knowledge. Happy with our purchase today. Highly recommended!

  78. Avatar photo
    alvin ong

    Great customer service and caring towards our needs

  79. Avatar photo
    Yoke Ming Liew

    Andy is the best …

  80. Avatar photo
    Raja Shanmugam

    Excellent support and explanation while choosing our Aircon. We are happy customer.

  81. Avatar photo
    Nahyanhoon Nah

    Mr. Yong explanation is very clear,he is very polite .

  82. Avatar photo
    Winnie Chiam

    Friendly service by Andy Ng

  83. Avatar photo
    Kai Jun

    Mr Andy was very informative and provided many relevant inside to allow me to choose the most suitable aircon for my house. Very engaging salesperson

  84. Avatar photo
    Meng Leong Tay

    Kelvin was very patient and he answered all my questions professionally. I ordered a system 4 aircon from him. I am very happy with his service.

  85. Avatar photo
    Ryan Chia

    Kelvin was super informative and provided sound advice on our selection of air-con. A very pleasant first experience to Gain City.

  86. Avatar photo
    jayen lim

    Very good svc from kelvin . Knowledgeable and good recommendation .

  87. Avatar photo
    Jw

    Andy was a great staff. During the purchase process, he was very friendly and approachable. Thanks for the help!

  88. Avatar photo
    Li-Ren Yu

    Kelvin has been providing very patient and professional advice. Really helped me weigh up the air con options. Much recommended.

  89. Avatar photo
    Ng Nora

    Andy is a very experience and best customer service oriented.

  90. Avatar photo
    Baoshi Zhu

    Friendly staff

  91. Avatar photo
    Peter Lin

    I consider myself very fortunate to be assisted by Andy (1908) who was very astute and able to anticipate my enquiry about payments and promotional deals. Despite my concerns, he was very reassuring and demonstrated his experience, restoring my confidence.

    At an earlier date, I was ably assisted by Kelvin (1908) on 9 Feb who helped me complete my payment as well as changed my delivery contact details for my aircon purchase. Kudos to both!

  92. Avatar photo
    RBM Pro

    Andy was very friendly and knowledgeable in the topic who helped us make a decision quickly. He gave useful advice and gave us a breakdown of the associated costs so that we could have a better understanding. Great gob Andy!

  93. Avatar photo
    SK LEW

    Andy Ng is knowledgeable in aircon and made good recommendations.

  94. Avatar photo
    Joshua Wong

    Kelvin and Andrew had been really helpful in explaining the features of the different aircon brands and the installation processe required for our home. Would definitely recommend buying from Gain City.

  95. Avatar photo
    Jovan YCM

    Sales person Kelvin was really helpful in helping me to select the aircon unit I needed. Would recommend others to peruse this store if you are looking for aircon for your place.

  96. Avatar photo
    Delia Lam

    Andy has been very helpful & recommended me to buy extended insurance. Happy with his service …

  97. Avatar photo
    Avis Wong

    Very prompt and reliable service from Kelvin from this store. Whenever I need some appliances, I just need to contact him and he will assist me. Fast and fuss-free. Saves me lotsa time. Highly recommended!

  98. Avatar photo
    C Ying

    Andy was very helpful when we have any doubt on choosing aircond and servicing contract. Thank you very much️️️

  99. Avatar photo
    jitsern sia

    Experienced sales person. Can look for Kelvin for advice he is good and friendly.

  100. Avatar photo
    Zach Chua

    Excellent customer service !! Helped clarify many questions we had regarding air conditioners!

  101. Avatar photo
    Kieu Nguyen

    very happy to visit this outlet , get all the info and advise i need .

  102. Avatar photo
    Shawn Ang

    Andy Ng is very helpful and patient in explaining the packages. Kudos to gain city for having such a passionate staff.

  103. Avatar photo
    Kun Yu Goh

    Jerald is very friendly n helpfull, recommend buy aircon with him

  104. Avatar photo
    vio hiu

    Nice n friendly staff,Kelvin. Thank you for helping me with the aircon purchase.

  105. Avatar photo
    Jerico M

    Good deal! Give us options to select

  106. Avatar photo
    Shi Ting Wong

    Andy was really helpful in assisting us to find the right and most ideal aircon model for our house! even checked on our floor plan and went into the specifics before advising us, really do recommend him to all despite his old age! does show his experience in the industry as well

  107. Avatar photo
    LAWRENCE LIM

    I was attended to by Andy Ng who was very knowledgeable, friendly & patient.

  108. Avatar photo
    Ong Andy

    Great service.

  109. Avatar photo
    SJ C

    Staff (Mr Andy) provided very useful information. Good service!

  110. Avatar photo
    Ron Ng

    Esp glad to hv assistance from Mr Kelvin Lim

  111. Avatar photo
    Kun Yu Goh

    I was served by Jerald Goh and his service was great he is very patient in explaining about the air con units and very knowledgeable about the items he is selling. Also provided very customer-oriented service during the payment as he will find the best deal for you. Highly recommended to look for him if you are looking for air con units! Thanks Jerald!

  112. Avatar photo
    23Y5C36 NG XIANG TING

    kelvin …

  113. Avatar photo
    S L

    Many thanks for Mr Andy Ng’s patients with the explaining that aircon functionality. He is polite and experienced, appreciated to met him in Gain City @ Bedok Mall !

  114. Avatar photo
    Nga Chuan Seet

    The service of the staff is very friendly.

  115. Avatar photo
    Loucille Jayne

    Andy was able to help me with completing my purchases in a timely manner. He is very knowledgeable, highly recommended

  116. Avatar photo
    Liow Ben

    Good & professional customer service. Good knowledge on product & installation.

  117. Avatar photo
    Cassandra Tee

    A big thanks to Kelvin Lim for helping us out with our purchase. He was patient and friendly and helpful throughout the purchase and was not pushy at all. Such a big relief to be able to enjoy fuss free shopping. Thanks for ur service Kelvin and see u soon again.

  118. Avatar photo
    Gerrit Lim

    Explained in details and patiently.

  119. Avatar photo
    Kai Cheng Chong

    Good explanation

  120. Avatar photo
    Jason Lee

    Good service by Daevid Hwang.

  121. Avatar photo
    Choon Luan Lee

    I visited bedok mall gaincity on 30 oct 21 and looked for aircon. One staff jerald provided very good services as in providing product differentiation prices and after sales services. I will revert to him after discussing with my family

  122. Avatar photo
    JH

    this gain city branch is exceptional in aircon knowledge, visited other branches and none was as good as this. Kelvin was super helpful in catering for our needs.

  123. Avatar photo
    Jasmine Goh

    Very nice & experienced sales person (Andy Ng). Able to share & accept opinion. Very present experiences.

  124. Avatar photo
    Sy Lim

    Fast and prompt service

  125. Avatar photo
    yokeling chong

    Kelvin is very professional and experience. Good service! Highly recommend to others.

  126. Avatar photo
    IRENE LIEW

    Friendly, knowledgeable and helpful

  127. Avatar photo
    Tan Helena

    Thank you Kelvin for your great advice and excellent service, I waste no time to purchase a new aircon from him !

  128. Avatar photo
    Eric Phan

    Andy Ng is very knowledgeable and professional, a pleasure to be served by him!

  129. Avatar photo
    Alan Koh

    Good experience with gain city bedok mall. Kelvin, with his professional knowlege provided very good advice on the type of aircon models that I want to buy. Thanks.

  130. Avatar photo
    Veronica Lau

    Great service from Daevid!

  131. Avatar photo
    Alice Hia

    Kelvin Lim is very helpful n knowledgeable. Thank you so much for his help.

  132. Avatar photo
    Dylan Loo (DJ BANDUNG)

    Pleasant shopping experience

  133. Avatar photo
    Ah Bi Soh

    Helpful and clear explanation of the product

  134. Avatar photo
    Zaza Whycoughing

    Kelvin Lim and Andy Ng were very helpful and informative. Kelvin especially took his time to find out information to help us with our order.

  135. Avatar photo
    Bee H

    Good service from Kelvin and Lim and Thomas Lee

  136. Avatar photo
    Vincent Tiong

    Good Customer Service from Andy Gain City Bedok Mall.

    Very good knowledge and in details.

  137. Avatar photo
    toon beng ang

    Just bought air-con from Gain City Bedok. Service guy is Kevin Lim. Very knowledgeable and friendly, extreme helpful. Satisfied to have met such a professional guy.

  138. Avatar photo
    AUNG SAN

    Sales person:; Mr Andrew is kind and good entertainment to customers. Highly Recommended …

  139. Avatar photo
    Cody Sim

    Very detail and knowledgeable sharing from Sales – Andy Ng.

  140. Avatar photo
    MJ L

    Mr. Kelvin is friendly and knowledgeable. He gave us some tips in choosing a/c for us.

  141. Avatar photo
    Weijie Zhang

    Was served by Andy Ng who was very patient and helpful with the aircon buying experience!

  142. Avatar photo
    John Lim

    Mr Andy Ng is very friendly towards customers he gave me a very clear picture and explains to me what is best for my needs for installation of Aircon unit for my bto flat. Thanks Andy.

  143. Avatar photo
    Montana Burns

    Warm friendly n professional service. By Daevid hwang. And Kelvin Lim. Keep it up the good job!

  144. Avatar photo
    Bernice Chen Yaqi

    Great service here! Kelvin was very knowledgable and extremely helpful and willing to explain things clearly to us. Highly recommended!

  145. Avatar photo
    Yewsia Liem

    Kelvin was very helpful and provide honest advice.

  146. Avatar photo
    HUDA KHALID

    Mr andy, who was the salesperson for our purchase, explained everything thoroughly and was very patient with us. A friendly and gentle salesperson!

  147. Avatar photo
    Jocelyn Chua

    Andy is very friendly and provide many relevant information

  148. Avatar photo
    Izzat Ishnin

    Kelvin is very patient in explaning the different type of Aircons! 10/10 will recommend to come here

  149. Avatar photo
    Winson Tan

    Staff Kelvin was patient & explain the product well and polite/helpful to the customers.

  150. Avatar photo
    Muhd Syafiq

    Friendly and good service

  151. Avatar photo
    swan kua

    I badly needed to replace my airconditioners at my home.

    And was very patient, merticulousl, and grave good recommendations. After all these, I booked an aircon package through Andy.

  152. Avatar photo
    EkoHeri Supriadi

    Andy and Andrew helps us a lot to choose the right aircon.

  153. Avatar photo
    James Chua

    Kelvin & Andrew give excellent service and recommendation. Friendly & helpful.

  154. Avatar photo
    jH Ng

    Andy and Andrew are definite professionals with years of experience between them.

  155. Avatar photo
    Lim Yong Xiang

    Just bought a system 3 unit from Andy. Great advise by him, very professional.

  156. Avatar photo
    melissa koh

    Came by to make full payment for my orders to avoid the 1% increase.

    Mr Andy whom attended to me is really kind and patient with me when I was struggling with paying via grab !

    Thank you so much for your assistance.
    Sorry to hold you back from your lunch .

  157. Avatar photo
    Angelina Goh

    Kelvin Lim was very helpful.

  158. Avatar photo
    Sarala Masi

    Brilliant service by Kelvin. Highly recommended!

  159. Avatar photo
    Ronald Loh

    Kevin was super helpful with his knowledge of air conditioning and installation.

  160. Avatar photo
    David Ng

    Received great assistance from Andy, a sales personnel, over the phone. He went the extra mile, helping me make an informed decision. Enjoyed the conversation and really appreciate the amazing personable service rendered. Highly recommend looking for him if you want someone interested in ensuring you get all the help you need.

  161. Avatar photo
    Faiza Abdullah

    Jerald Goh has been accommodating since the day of our purchase for an air-conditioner. He has vast knowledge on the selection of aircon models and provided us concise and succinct explanation on the add-ons required for installation. The transaction of the overall purchase was almost fuss-free.

    There was a hiccup performed by the designated Gain City contractor, by which he did not follow the markings instructed by our ID and installed the aircon at the location which was not in our favour. After my husband contacted Jerald to seek for his assistance, Jerald had gone beyond his purview by giving the next contractor clear directives to re-install accordingly. Before the re-installation, the latter contractor had illustrated the piping diagram and obtained confirmation from my husband of the actual aircon location. We are impressed by and grateful for the service recovery and highly recommend for buyers to seek for Jerald should they have the opportunity.

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    Daniel chua

    Thanks Kelvin … Good explanation and patience to advise on aircon purchase .

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    Jackson Wong

    I had a good shopping experience in getting a replacement aircon from Kelvin Lim. He is friendly and professional. He explained the differences between the aircon brands in details and even go on the extra miles to let me know all the promotion to gain the best benefits.

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    Gie C.S.

    We bought a system 1 aircon at Bedok mall andAndy was attending to us. He was very helpful and expalin things properly to us. Thank you

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    aini nininie

    MR YONG HAVE BEEN A GOOD SALES PERSON . HE EXPLAINED TO US AND ENSURE THAT WE UNDERSTAND THE DIFFERENCE BETWEEN THE NUMBERS OF TICKS . WE REQ HIM TO ADVICE US ON WIFI AIR CON WHICH HE DID AND EVEN WRITE DOWN ON A PLAIN PAPER TO MAKE US UNDERSTAND MORE ON THE QUITATION . HE EXPLAIN TO US WITH LOT OF PATIENCE . THANK YOU MR YONG FOR DELIVERING A GOOD SERVICE ! APPRECIATE IT MUCH !

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    Andy Ng

    Andy was polite and helpful with my questions. Will definitely come back when my BTO flat is ready.

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    Chrystal Kho

    Andy Ng was very helpful and knowledgeable! Thank you very much for your professional service.

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    Samuel Lew

    Andy was knowledgeable and patient when explaining the various options of air-conditioners. His engaging nature also made the overall buying process a very pleasant experience.

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    James 007

    Good service by Kelvin, took time to explain the different model of aircon.

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    Maggie Ho

    Andy Ng is very nice & knowledgeable.

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    Haidar Johari

    We wanted to purchase an aircon unit, was served by Mr Kelvin who was very patient and explained alot of things to us. Pleasant experience

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    Yao

    Nice staff, very helpful and remind me there are the lucky draw ticket …

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    Orinappel Gozilla

    Mr Kelvin Lim was very helpful and accommodating.
    It was very much appreciated. Thank you.

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    Sheena Lee

    Extremely friendly and helpful service by Andy Ng.

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    David Ng

    Received great assistance from Andy, a sales personnel, over the phone. He went the extra mile, helping me make an informed decision. Enjoyed the conversation and really appreciate the amazing personable service rendered. Highly recommend looking for him if you want someone interested in ensuring you get all the help you need.

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    Nisha Begum

    Very good service, by Andy Ng.. we bought aircon units and it was value for money with all the free gifts and good brand suggestion. I am a repeat Gain city customer and member..

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    Melissa Lim

    Very good service

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    Darius Wong

    Kelvin was very friendly and efficient!

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    Anwar Boink

    Patient and accommodating

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    Yuan Xing

    Kelvin was super informative and provided sound advice on our selection of air-con. A very pleasant first experience to Gain City

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    aceman gmail

    We received a splendid intro and information on air-con we’re sourcing for from a friendly and knowledgeable sale personnel of Gain City @ Bedok Mall – kudos to Mr Andy Ng!!

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    john wai

    Andy Ng was exemplary to say the least

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    Ce Zhong Foo

    Staff is very knowledgeable and friendly. Gave a very detailed explanation on the different aircon and very professional!

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    Aloysius Hsta

    I come to bedok mall gain city enquiry aircon
    Jerald serve me, his attitude is very good and helpful in explanation.

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    Ernest

    Good

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    Anthony Ng

    Detailed explanation of the various type of aircon

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    Clara Gan

    Good of Andy Ng to explain in quite detail regarding questions that we have of the aircon installation

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    Muhammad Rezal Ramli

    Andy served us very well! Really was patient and explained every detail of every Aircon model that we ask about. Not pushy about every model and shares his experience having worked in the industry for many years.

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    Jeffrey Tan

    Delighted with Mr Andy Ng service. Explanation in detail with professionalism. Good recommendation and very patience explaining the differentiation on brands to installation process. Friendly and cheerful aircon expertise from Bedok Mall Gain City. Need aircon go direct look for Andy Ng Gain City Bedok Mall outlet.
    *Unlike those in Sungei Kadut Gain City*

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    Chan H

    Very helpful promoter. Explain all we need to know.

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    Myla Lim

    Received very good service and recommendations…and Mr Yong Seng Chee knows the products he is selling very well. Well recommended. …

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    Yong Ann Ooi

    Thanks Andy for patiently sharing with me the details of the aircon over the phone and at the shop. Clear explanation and friendly. Thanks!

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    Kevin Yeo

    Good experience by staff Mr. Lim

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    Wc C

    Kelvin is very helpful and professional giving us lots of information about purchasing air con. Highly recommended.

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    Sir Bobby

    Superb svc by Kelvin. A very knowledgeable salesperson.

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    Kamal Kant

    Mr. Andy Ng who served us at your the Gain City speciality store who served provided excellent service. He explained very patienty about the air-con system and the support service to help my wife and me to decide to buy the air- con system. He was assisted by mr. Andrew Theseira, who also a very pleasant person and helpful. They are exemplary employees of Gain City.
    Your company should be proud about them.

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    Kequan LEE

    Sales person Kelvin Lim is very experienced. Extremely friendly and detailed in explaining the product to us. Thumbs up.

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    Xin Da Lok

    Kelvin lim at bedok mall is helpful and knowledgeable with his advice.

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    lyn lyn

    Andy Ng provided excellent service

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    Lim Rae-En

    Andy is a super star sales person. He is very detailed and appreciate his patience in answering all my questions. I would highly recommend him to my family and friends. Thanks and Thumbs up Andy!

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    Suhaimi Sapuan

    Nice and super super friendly. Very efficient…

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    XUN YAO Liau

    Kelvin is a friendly and knowledgeable sales man. Sure will look for him

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    Nattra Posoong

    Andy Ng from Bedok branch was very attentive and detail throught the explaination of our purchase and deliver process. definately a thumbs up

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    Tan Geena

    Andrew and Andy offered very good customer service!

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    Nataliah

    Kelvin was extremely helpful and knowledgeable about technical specs, HDB rulings and safety requirements. Thumbs up for great service.

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    W OW

    Compliment to Andy of Bedok Mall branch. He has provided very good customer service and advise to my request and my new aircon replacement.

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    Edwin Lim

    Salesman Kelvin Lim gives a good run through and explaination on the brands and type of air con. He also helps to advise on the placement of aircon and setup. Friendly.

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    Millie Lee

    Excellent service from Andy Ng. Very knowledgeable and understands my needs.

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    zaki feisal

    Andy went above & beyond in his job. A treasure of Gain City Bedok.

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    Fatt Mun Low

    Came to Gain City Bedok Mall to look for a System 3 aircon.
    Pleasantly surprised to see a very patient and knowledgeable staff (entertaining as well).
    Ended up with a purchase after some discussion and advice.
    Oh, by the way, the gentleman’s name is Andy Ng.

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    Adam Goi

    I was about to give up on Gaincity (had a bad experience earlier) when I was shopping for a system 5.
    Then I had the privilege to meet Andy Ng. He was very patient, professional and above knowledgeable! After I spoke to him, he effortlessly convinced me that Gaincity is still the only, air-con to go to vendor in Singapore! In fact I was so pleased with his service, I went on to upgrade my units to the premium package as well as the service contract without second thoughts!
    Exemplary sale people like Andy Ng is becoming a rare breed and I congratulate Gaincity for being blessed to have a gem like him.
    Please do everything to keep and look after him okay?
    Here’s another observation for you. While I was being served, many customers came and they are all willing to wait, just to be served by him. That speaks volumes of the kind of fine work that he’s been doing!
    Keep up the great work Andy and take care too!

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    c

    Mr Kelvin Lim is super duper helpful! He went out of his way to help me with my queries and resolve issues. Thank u!!!

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    李荣德LEE YONG TICK

    first rate service

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    Shiang Wee

    Impressed and appreciated the great customer service provided by Kelvin to us. He displayed great knowledge and experience in air conditioning and its installation. He was also patient with the many questions that we had. Keep up the good work!

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    YG

    Mr. Andy Ng is very knowledgeable and helpful. Willing to explain all the details. Bought Mitsubishi Starmex system 3

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    harris smurf

    Good recommendations on my needs factoring room size, and add on for mounting brackets and decided for 2 trip installation to go with renovation need. Process was fast and easy

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    Elton Goh

    Andy was very spontaneous and willing to share. He has given his personal insights and another point of views for different aircon that we were enquiring about. Great service and experience overall.

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    Keng Lam

    Professional and clear explanation of products.

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    Holga T

    Staff was very helpful and went the extra mile to help with my urgent order! Thanks kelvin!

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    Chee Sheng Loy

    My wife and I came to Bedok Mall Gain City with the intention to check the price of the Aircons here and then to compare with other retailers. However we encountered this very knowledgeable and friendly staff Andy who painstakingly …

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    alan ong

    Very helpful

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    Wang zhenzhong

    Mr Andy has give me a great and perfect experience shopping @ Gain City. He has help me to answer to all my questions and queries patiently throughout the whole process. He is knowledgeable of his scope of job and very helpful in helping me to solve all my doubt. A very wonderful Saleperson to look for.

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    Ray Tan

    Good service and good knowledge from the sale customer

  224. Avatar photo
    Karen Chan

    Kelvin Lim is good knowledge to explain and answer our query.
    Good service from him.

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    Diane Cai

    Good experience

  226. Avatar photo
    Choon Yeow Lim

    Jealous service very good

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    James Kee

    Andy from Bedok branch is one of the most passionate sales person i have met. Shared a ton of aircon related tips and life stories. Thanks for the great deal!

  228. Avatar photo
    Daniel Chye

    Kelvin was very friendly and patient! First experience with gain city aircon was very positive

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