Review Festive Hotel, 8 Sentosa Gateway, Singapore

Review Festive Hotel - Singapore 8 Sentosa Gateway

“Luxurious! Highly recommended. A must stay if you are planning for a tour to resort world sentosa Singapore. Family friendly and the room is huge!” or “The kids love this bunk bed, a very spacy room with balcony towards the pool, and we can see USS from our balcony. Truly good resort.” It is one of the few customer evaluation comments about Festive Hotel. Let’s read more of this article on to find out if Festive Hotel is quality.

Introduction about Festive Hotel

Here are some fundamental details regarding Festive Hotel. In terms of Permanently closed, it is generally believed that Festive Hotelis one of the best places to choose and trust. It is placed at 8 Sentosa Gateway, Festive Hotel, Singapore. Whether you are looking for a place or a service related to Permanently closed, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Address: 8 Sentosa Gateway, Festive Hotel, Singapore
Images of Festive Hotel from stock collection and provided by customers

Detailed information of Festive Hotel

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Festive Hotel.

Monday, Tuesday, Wednesday, Thursday, Friday: 06:00 to 17:00.

Saturday, Sunday: Close.


Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

6.39 km6 minute8 minute5 minute

How to contact Festive Hotel?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Festive Hotel via:


You can directly come to 8 Sentosa Gateway, Festive Hotel, Singapore if you have any questions or want to try to experience its services.

Festive Hotel reviews

Festive Hotel is among the best destinations of Permanently closed in Singapore, and it merits your consideration.

Is Festive Hotel good?

To determine whether Festive Hotel is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Luxurious! Highly recommended. A must stay if you are planning for a tour to resort world sentosa Singapore. Family friendly and the room is huge!”

“Stayed here a few times(pre pandemic) over the years while flying through Singapore, it’s a perfect place to enjoy everything Sentosa has to offer by foot. The kids enjoyed the bunk beds in the room.”

“Lovely hotel. Treated with so much love and respect even though i was there only for a 20 minute visit. Must respect to all working there. Thank you for making my short visit it enjoyable ”

“The room was chic and spacious, and there was a nice view at the balcony. The toilet was really spacious as well and had all the amenities you need to have a good shower experience.”

“This is the best accommodation we have had in Singapore. Everything is simply perfect. The staffs are sweet and very helpful, the rooms are extremely clean and Housekeeping staff are friendly and helpful.”

“The kids love this bunk bed, a very spacy room with balcony towards the pool, and we can see USS from our balcony. Truly good resort.”

“COVIN-19 Moh Send me Staying this Hotel for QO 14days. This Hotel Room is Big & Very Betuful. And Hotel Every day issue 3 Blackfusl /Lunch & Dunner is Very nice also.”

“It's a great place to stay if you have places to visit sentosa. Everything is within either a short walk or a short tram ride. Staff and service is good. Rooms are clean and well maintained.”

It has won many reviews from customers on the website, including 230 feedbacks with an overall score of 4.2 out of five-star ratings. Out of those, 77% are positive reviews. has provided all the essential information about Festive Hotel, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Festive Hotel are not good quality, what should you do?

If you have had an unsatisfactory experience in Festive Hotel, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Festive Hotel, 8 Sentosa Gateway, Singapore

There is a total 230 reviews

4.2 / 5




  1. Avatar photo
    Prathik Krishnan

    good hotel….stay away at weekends…will be extremely busy…book early and get some bonuses..we got entrance and express tickets free for universal studios…the complimentary breakfast is very good…

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    Unimpressive for price paid. Room was okay, although rather dark. Had to go refill a water flask (although provided by the hotel) at a central water refill station. Even though it was a move to reduce plastics use, it was rather inconvenient.

  3. Avatar photo
    Ken Por

    Recently had a short staycation here. The rooms were very clean and most of the furnishing looks pretty ok. Decent size and there are options to choose interconnected rooms for larger families that are staying over

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    Raydon Thor

    Quite accessible and value for money with a nice view of the harborfront and pool. Excellent facilities /amenities around. Good for family day as it’s close to uss.

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    On our trip to sentosa . We chose to stay at festiv. We found the location very handy . But what made our stay at the hotel so nice . Was the very kind helpful friendly service of angel and manny . They went out if the way to accomadate to all our needs and help regarding places to visit eat see etc . Thankyou so much guys . And quick shout out to all our fellow aussies . Check this place out for budget . Location .and Great service it ticks all the boxes ..

  6. Avatar photo
    Andy Howells

    My kids (almost 4 and 7) loved the room because it had a bunk bed!! Very convenient location. Pool is ok, nothing special. Probably overpriced unless you find a deal (we did).

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    amelia c.

    Nice hotel, very family friendly with a comfy loft that kids can climb up to play or sleep there. Amenities are good.

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    Shell Randal

    Booked a place to stay for two nights and we did not regret that we impulsively choose this hotel to stay. I love our room, cozy and relaxing. We also have our complimentary breakfast which is included in our booking. We have a positive experience with this establishment.

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    Delson Tan

    Nice sheltered shopping street that links all other hotels and attractions. Great selection of dining options within its vicinity.

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    Kieran O'Donnell

    Great staff, always friendly and willing to help but the hotel room was dirty. My daughter dropped something under the bed and I don’t think it’s been cleaned since the hotel opened.
    Other than that I have no complaints.

  11. Avatar photo
    Ng Family

    Booked the RWS 3D2N package with attraction tickets SIX months in advance, and found the same package to be more than S$200 CHEAPER a few days before check in. Does not pay to book in advance since it is more expensive. The RWS 3D2N package is not really cheaper compared to booking the rooms and attractions tickets separately. Do your research first before booking any packages.

    Good points about the hotel:
    – location is near to attractions
    – staff are generally nice
    – swimming pools are quite good
    – decor is nice
    – there is a filtered water station at every floor so it’s easy to get water

    Not so good points about the hotel:
    – no restaurant or room service in the hotel. Have to use the restaurants at Hard Rock hotel for breakfast
    – there’s a musty smell in the room when you step in
    – bath tub has a dirty looking stain in it. The bath tub is also the shower area so it looks quite worn. The bath tub is extremely high so its not very user friendly. The bath tub drainage is very slow.

    I am surprised this is a 5 star hotel, feels more like 4 stars.

  12. Avatar photo
    Tan Xin Er

    Not good. Ordered grab for 3 separate rooms and the grab driver ensured that the receptionist knew which food went to each room. Receptionist also labelled the food packet with each guest’s name. Food took 25 minutes to reach the guest door and with the wrong food. Despite it being name labelled.

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    Edward Liew

    Location was adequate as it is near the RWS & service was great. However, room was slightly not appealing and the bed was not comfortable.

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    Avriel Peter

    Lovely hotel. Treated with so much love and respect even though i was there only for a 20 minute visit. Must respect to all working there. Thank you for making my short visit it enjoyable ️

  15. Avatar photo
    Jia Jin Sim

    Festive hotel room is considered quite big and cosy. The bed itself is quite comfortable too. However my first time staying there I didn’t get a good view from my room as I stayed at level 3. On the other hand, level 3 is the one connected to their swimming pool level which is convenient as you don’t have to take a lift to go towards the pool. Overall the hotel facilities and service is considered not bad.

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    champ lim

    Nice hotel . the bunk bed is a bonus to the kids

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    John Chia

    Rooms are clean and tidy. Staff are very polite.

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    Stanley kim

    Festive hotel is nice, nearest walking distance to shopping district as well as festive walk there u can find all the restaurants also the all attractions is nearby.

  19. Avatar photo
    Devil 666

    service is normal. been a regular there. tv remote is lousy and almost broken.mattress and pillows are too soft

  20. Avatar photo
    Arleen Gay Gregorio

    Nice hotel. Clean and comfortable beds. Good service. Family friendly. Very near to Sentosa attractions.

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    chee hwee koh

    Spacious room but basic amenities. No funny smell and its clean.

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    Zac Esni

    Rooms are dusty, the bed causes one to itch, the bathtub is slow to drain the water from a shower, furniture and fittings are worn out, staff is not well trained. Skip this one… Only the view is good but not enough to redeem it all.

  23. Avatar photo
    Eksi Pangastuti

    This awesome hotel located in sentosa island near the casino and many other attractions spot.

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    Wonderful Whismur

    Clean, well furnished hotel rooms that can accommodate two to four people. Free WiFi access and comfortable beds. Pretty no frills however so it’s pretty basic accomodation.

  25. Avatar photo
    Jason Telford

    totally agree it was the location you pay for, access to the bulk of Sentosa. comfortable to sleep at, use the Hard Rock pool. stay if you can find a deal. but clean, neat and warm so it ticked those boxes.

    On the plus side, you do get free passess for the monorail and yes use of the Hard Rock pool stuff. And the proximity to the other attractions was the big ticket boon.

  26. Avatar photo
    aira jack valentin

    Good room Service, place was just so good for relaxation, costumer service have a quick response with respect, the hotel lobby have a good recieving area, with some shops for souvenirs and staff are friendly the most. Satisfied in short

  27. Avatar photo
    Lucas loke

    Comfortable large room for 4, good view, easily accessible to great foods and entertainments. Very short distance Monorail rides (2 stops) to Sentosa Siloso beach and other exciting adventures such as IFly, Luge Rides and Bungy Jump.

  28. Avatar photo
    Syed Hamzah

    Old equipment hotel.not worth money but if u choose to get near to USS.than okay.

  29. Avatar photo
    Suely CM

    Absolutely loved the cute loft for the kid in you to play and sleep in. The room was well insulated, ahhhh, sound proof and I slept like a baby. My only question is why are there no wash cloths to use with the shower gel??

  30. Avatar photo
    Chow Sem Lee

    Festive Hotel’s family room is suitable for a family up to 2-3 adults and 2 children. The bed for kids which is located above the wardrobe is a clever design and all kids would love climbing up and down. The hotel’s swimming pool is closed for renovations so not of kids would love it too or not. Location is great, just within walking distance to other key attractions such as Universal Studio and Casino.

  31. Avatar photo
    Joe Koh

    Staff were polite and helpful. Ambience great. An average hotel though.

  32. Avatar photo
    Eugene Lim

    Quarantine after coming back from overseas.
    Great hotel with nice rooms, not sure if it’s because it’s quarantine standard, but the stuff provided in the rooms are quite limited. But well I love it because there is a balcony for me to breath in some fresh air and not only stuck inside a room the entire 14days without the fresh air from nature.

  33. Avatar photo
    soniviel wijaya

    Nice hotel, good ambience. Specially the room we had with double decker bed so the kids love it.

  34. Avatar photo
    Michael Olea

    The rooms are decently sized. Got a view of Keppel Bay with the balcony accessible. Kids enjoyed the bunk beds. A short 10 min walk away from Universal Studios Singapore through mostly air-conditioned paths through the Casino.

  35. Avatar photo
    Kylie Norman

    We stayed at this Hotel with out three year old daughter in November 2012. I was a little anxious as I had read mixed reviews but we LOVED it. The room was perfect for the three of us and with the loft bed in the family deluxe room added a special touch for our little person. The bathroom was very spacious and clean and the beds very comfortable. It was very central to everything including the monorail station, Universal Studios and many great restaurants. The staff were fantastic also, very helpful and polite, check in was very prompt, although we did arrive at 11pm! The pool was great with a seperate little kids pool and wet play area but it was also great that as a Festive guest you can also use Hard Rock Hotel’s pool too which is a beach lagoon style with a wet bar and waterslide. Wouldn’t bother staying anywhere else!

  36. Avatar photo
    Ae Ae

    Especially Family Suite. I like it very much, bed very comfortable and easy access to USS and Vivo City Shopping mall

  37. Avatar photo
    ean loh

    The hotel is becoming a ‘premium (unreasonably) priced chalet’ at S$400 a night. Beyond checkin, you almost have no staff contact so there’s no ‘service’ per se. Pool towels are ‘dispensed’ by machines, beds are very soft and nowhere of quality of similar price range hotels. The breakfast is good though with decent spread. Again, beyond someone showing your table, there is no human touch point. Even coffee is self service.

  38. Avatar photo
    Satya Shrestha

    We had nice holiday in Sentosa resorts. We had a good deal with the hotel which included free passes to Universal studios, water park, museum and aquarium. Over all a nice hotel to stay close to all the Sentosa island attractions.

    The swimming pool in the hotel was ok and needs bit of regular maintenance. The pool wasn’t that clean, could see dirt in the swimming pool.

  39. Avatar photo
    Chin Wee Ang

    Though the location is the furthest however the rooms are in top conditions and staff are friendly. Monorails and buses are easily accessible as well.

  40. Avatar photo
    Ken Chua

    Stayed here for 2 weeks during my quarantine after returning to Singapore. Loft room is small but comfortable. Customer service is prompt and responsive. Hotel even remember to give me a small birthday cake… …

  41. Avatar photo
    Rahmah Karim

    I loved their spacious room. Stay for a night with my children last Sunday. We really enjoy our staycation…

  42. Avatar photo
    Alexander Wang

    I didn’t stay at Festive Hotel, but to meet someone. It looks great from outside. The staff at lobby are friendly and helpful. There’s a Lego shop at the lobby. Casino is just inches away. Universal studios is just next door. Super convenient for people who plan to spend their vacation on Sentosa island.

  43. Avatar photo

    I would not reccomend this as a choice to stay unless you are going to Universal Studios Singapore or the Casino. The area is very “touristy” and things are expensive, the view of the hotel is not that great either. Go over to the city areas of Singapore instead and find yourself enjoying yourself more with affordable hotels. Service wise its okay but could be better.
    Hotel condition is not really great too.

  44. Avatar photo
    tenesh nesh

    I stayed 3 nights in this hotel and absolutely loved it. The room was large and comfortable. The bathroom was luxurious. Everything about this hotel is excellent. Loved it and will stay here again in the future.

  45. Avatar photo
    Azhar Essop

    Ground floor room with terrace is a must. Direct access to the pool.

  46. Avatar photo
    Nabilla Nazwa

    Love this hotel located in sentosa island near the USS and many others attractions.

  47. Avatar photo
    nadra malek

    The location is very strategic and nearby to the shopping mall festive walk and universal studio. Ample size of swimming pool

  48. Avatar photo
    Daniel Aqeem

    Great hotel. Just there wasnt any hotel restaurant/bar to chill

  49. Avatar photo
    Katherine Kum

    Room is a little aged but spacious. I book the family king room. Love the sand pool.

  50. Avatar photo

    Room service is good, food is easily accessible. Location is good as you are in the middle of all the popular attractions available in sentosa.

  51. Avatar photo
    Mohammad Jazli

    The room was nice, the bed was comfy, overall a very good and affordable hotel.

  52. Avatar photo
    Kent Ma

    Hotel has a bigger pool and also a bigger family room with bunk bed and sofa bed to accommodate up to 4 people. Bathroom has a bathtub also. Overall is a pretty good choice if you bringing kids to Sentosa for holidays. But the hotel should really do some upgrade to the rooms.

  53. Avatar photo
    J CM.

    Stay 1 night. Room condition doesn’t good. Mold fungus in a bathroom. Feel unfomfortable compare with hotel rate is too high.

  54. Avatar photo
    Jerald Kuan

    Great room with a nice view. Has a nice swimming pool. Very friendly and polite staff.

  55. Avatar photo
    mae ann banaag

    I enjoyed staying in this hotel because of its location. It is near the beaches of sentosa island and universal studios. There are lot of nearby restaurants to dine in. It has a nearby 7eleven and watsons. It also have a swimming pool and 24-hour gym. With its promo room rate, I find the price reasonable. I will definitely will go back to this hotel if I go back to singapore.

  56. Avatar photo
    Harvey Kristiawan

    A nice places, u can use skytrain go to beach, or shopping to vivo city, or can take a picture at Merlion….. And walk around to Universal studio or sea aquarium or trick eye museum

  57. Avatar photo
    Arshad Jhatam

    I wish they had a restaurant. You need to go to next hotel hard Rock Cafe to have breakfast. The waiting area chairs are really uncomfortable.

  58. Avatar photo
    Desiree Wong

    The location is right beside the casino, but I don’t gamble. Mostly no complaints, the customer service was good.

  59. Avatar photo
    Benjamin Neo

    Rooms larger than expected, spacious. Very comfortable beds.

  60. Avatar photo
    Kumutha Maniam

    Good customer service. Very clean surrounding. The ambience was really good. The staff made sure that the people walking through their doors have an amazing time.

  61. Avatar photo
    Yan Paws

    Good place. Cleaners have really good manners! Really enjoyed my stay there

  62. Avatar photo
    All RandomGame

    Nice place for short staycation! Look the room and have a great view outside

  63. Avatar photo
    Coanks Love

    the Family Deluxe King Room included a sofa bed + a bunk bed + queen size bed + balcony. handy phone available in room, a welcome kit for kids when checking in with kids. nice hotel and worth the money. recommended for families with children.

  64. Avatar photo
    lim yean chong

    It is only 5 minutes walk from Resort World Sentosa casino. Very convenient of you come by bus or monorail from Vivocity. The room on 6th floor is spacious. The view is average because the room was facing the other hotel. The only thing that I want to comment is that the room doesn’t has wardrobe.

  65. Avatar photo

    No room service, no bottled water, old fittings, children’s room does not excite a 3 year old. On the positives, room is good enough for 3 adults and 1 kid, location wise it is in the heart of everything. Will come again when another free room is offered.

  66. Avatar photo
    Chia Sammy

    The hotel rooms are good for small family lodging.

  67. Avatar photo
    Ilam Muthu

    This hotel in inside the sentosa island part of integrated hotels called resort world. Good hotel but expensive , close to universal studio, SEA aquarium, Merlion, Beach, Kidszania , butterdly park and indoor sky diving. All these places are walkable from this hotel.

  68. Avatar photo
    Seth Tan

    Superb guest services, however the room bedsheets were stained when we checked in, which was a turn off. Universal electric sockets were well placed, however the light switch was not working?

  69. Avatar photo
    zaleha abidin

    Nearby uss. If i taking sentosa express it is a lot nearer to Imbiah station. Hotel also provide 3 days unlimited ride of Sentosa express.we check in at 1pm..if 3 person 1, sleep at sofa bed. However we hope they improve on this [pre check the booking condition] I guess dont notice that we boox for 3pax. We have to request for the extra towel. Anyway we did check in early than the normal check in time [12:45] . However, It will be nicer if they said they will prepare the extra item in advance and send it to our room instead us requesting. We pay for the extra pax.

  70. Avatar photo
    Aryemis T

    Rooms were neat, but there was a funky smell in the toilet. Had a birthday celebration and they arranged for a cake in the room when we returned from dinner, which was a nice surprise. Had a pleasant 3 days 2 night stay.

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    Weeyoung Ong

    I like how comfortable the beds feel and they provide good cleaning service. When im back to my room, every thing is all tidy up neatly.

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    Pauloong Tay

    A family oriented hotel with Big and comfortable rooms including additional loft beds for kids.

  73. Avatar photo
    Darrius Lee

    The location i close to shops and have direct access to the casino as well as restaurants and universal studio. The room i stayed in is the deluxe family room which can fit about 4-5 person. The room is clean, spacious and pleasant to stay in. The staffs are kind, respectful and helpful. Had an amazing experience there.

  74. Avatar photo
    Adah Ahmad

    Super love the room. Huge room I’ve got. A standard deluxe room can accomodate my guests of 8. Clean room. Beautiful toilet. The hotel staffs are friendly. And its convenient to go to the hotel even by the train. About 10mins walk to hotel.

  75. Avatar photo
    Merick Fong

    It was a great stay but the little bunk bed gets a little warm

  76. Avatar photo
    Glory Yang

    Hotel was located at a very convenient venue, was close to all the restaurants, casino, USS and SEA. It’s a 5 mins walk from the monorail. The hotel room was clean and new, bed was comfortable and service was good. The hotel didn’t provide bottled water because they provided a bottle for us to refill at the distilled water point located at every floor. This is a good initiative and I loved it! Enjoyed my 3 day 2 nights stay at the Festive hotel!

  77. Avatar photo
    Ma Nithya Jadashaktikananda Wee

    Near to great attractions like universal studios, there is also great variety of food within walking distance, family room for 4.

  78. Avatar photo
    Chua JingYi

    The room is big and cozy. Love it !!! Location is near uss and also mac ) great experiences !!

  79. Avatar photo
    Mohd Tamin

    Cool location. Cool ambiance. Nice room set-up.

  80. Avatar photo
    juliaty lie

    This is the 2nd time we stayed here. Family room is nice when you are travelling with older children. It has bunkbed, sofa bed and king size bed. So basically it can fit to 5 people. Room with bathtub is upon request, and located far from elevator. My room has balcony and poolview. Really nice. But Some furniture is broken n old. Room is dusty.

  81. Avatar photo
    Siti Aishah

    It’s a good place for children with families. It is a bit further from the main attractions. But it is worth it for a short stay.

  82. Avatar photo
    jasmine Tan

    Love this hotel ..especially my kids as there have a kid bed which is on the top.

  83. Avatar photo
    Teo Desmond (Desmond Sean Teo)

    Stayed on the first floor which has much higher ceiling den the ones on the other levels!
    Spacious even in the bathroom!
    Powerful showerhead!
    Everything’s good.
    But parking abit far from the hotel.
    Equrious hotel would be the best for parking convince.

  84. Avatar photo

    Stayed in the pool access room.
    Clean beds. Spacious room (more than hard rock hotel). 24/7 housekeeping service.
    Minus one star ‘cos the housekeepers called and kept bugging me about housekeeping even though I hanged the ‘Don’t Disturb’ sign at the door. :/
    The coffee table was dirty with coffee stain. Very bad.
    They have a ice and water dispenser at the end of the coridoor. And there’s a ice container in the room.

    Good place to have small parties as they have a small sitting area.

  85. Avatar photo
    S Hardbg

    A good place for SHN, spacious room, good food, quick and friendly service

  86. Avatar photo
    Gilbert Nathanael

    It’s comfortable for me, it’s pretty big room, design looks great, I’m just having enough despite of Festive Hotel. If I were rate it in a scale of 1 to 10, I would choose a BIG 10!

  87. Avatar photo
    A Bafagih

    Good overall, but they didn’t do what it should be. Like they give tea coffee but not clean up the glass we used at the room

  88. Avatar photo
    Ngo chee yi

    Room is big, clean , but the toilet is smelly ..wonder the cleaner not clean it properly..

  89. Avatar photo
    Olivia H.

    Quarantined here. Not going to go into too much specifics but am glad I have a balcony to go out to. I can listen to the sound of birds and insects. I have a very good view on fair weather days and there’s even a proper rack for drying your towel. Would not mind coming back if it does eventually reopens as a hotel proper. It is is after all, near the attractions like universal studios and s.e.a aquarium. The room was also spacious.

  90. Avatar photo
    Lynn Tan

    Clean and comfortable hotel which is very accessible to restaurants and USS. Soundproofing is slightly weak as we could hear the occupants next door talking rather loudly.

  91. Avatar photo
    Glenn Soh

    The room was comfortable, and the pool although a bit small, was still enjoyable (other than the kids.). The best thing is still it’s close proximity to your favourite attractions.

  92. Avatar photo
    Cheryl Ng

    The service is great, the rooms are big and I love the swimming pool it is very big

  93. Avatar photo
    Larren Chen

    Location is near to Universal Studios Singapore. Cozy and nice room with amenities nearby. Great for family stay and friends gathering.

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    Lex and May Properties

    Stay and service had been better previously. This was my 3rd time staying in Festive Hotel. Rooms are not well kept.

  95. Avatar photo

    Nostalgia is there, the great staff is still great but its a bit outdates. Bidet installations for one would be great. Everything looks the same since the first time I went there last around 8 or so years ago probably.

  96. Avatar photo
    Poke Lim

    Festive hotel theme is family bonding and it is show throughout the hotel room design. You get an enomorous amount of space if you just order a King Size Bed Top floor room. Rooms at the lower floor is like a 2 storey high bedroom where children can sleep with customise children bed on the top level and parents on the lower deck. The pools area is very upscale. Many pools to choose from for children to adults. The view is also nice. It is a great area for family staycation or family stay in Singapore.

  97. Avatar photo
    Martin Curtis

    Generally I would say it is a good place. Clean and tidy. Fridndly staff and nice big room / bathroom etc. TV good and bedding good. Kids like the bunk bed and sofa bed too. Nice balcony with clothes dryer. Pool nice and large. Kids play pool too but not all features working. Plenty pool side seating. Biggest down side is absolutely no F&B at this hotel. Not even possible to get a drink poolside so had to send the Mrs down to 7/11 to quench my thirst. All OK after then. We had concerns when walking to room why corridor bins full of KFC boxes but then found out. We had dinner in RWS Forum downstairs. Had to get breakfast at Hard Rock hotel next door but was nice. Plenty outlets in Forum. Overall it was good stay.

  98. Avatar photo

    No security system in lift, room is bare minimum but big. No disturbances. Big balcony

  99. Avatar photo
    Ricky Chng

    Not sure why they are rated as 5 stars hotel. I guess they are riding in casino branding. Housekeeping is an issue. No USB charging in room and they can only offer to leave your mobile phone at the reception counter.

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    G Wong (Foodbiz101)

    Luxurious! Highly recommended. A must stay if you are planning for a tour to resort world sentosa Singapore. Family friendly and the room is huge!

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    Joanni Marie Makiramdam

    It is very convenient to stay here if you will be spending your time in Universal Studios and at the other attractions. The hotel wifi is accessible in the whole sentosa and it is only a few minutes walk to the US so you can go there early and stay up late just before they close.

  102. Avatar photo
    Zit Seng Lai

    Generally decent hotel with nice room and amenities. They could do with some improvements though. Housekeeping left an open beer can (presumably from a previous guest) when we checked in. Reported a broken TV remote, but instead of simply sending a new one, a staff came empty-handed to verify it was indeed not working before going to fetch a replacement. Service was otherwise great.

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    Serina Chan

    Stayed here 2 days for my quarantine, and was very impressed with one of the the hotel’s front office staff ! His name is Alex Chong, I would say he has excellent customer service even for quarantine guests. Granted that in the pandemic, normal room service was not available, yet all my requests were met with prompt efficiency in the true spirit of hospitality! As I was not used to the standard food the hotel catered for quarantine guests, Alex went all out to get me a packet of ‘Chinese ‘Hor Fun’ from somewhere else which I think this is beyond his role! Another incident was the relevant department has lost my laundry and Alex tried his very best to help me. Although I never get my clothing back but Alex has settled this issue professionally and efficiently. The 5 stars ⭐️ rating is for his service, good job I was very thankful during my quarantine stay with his excellent service!

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    A very busy hotel. We stayed at a family with a loft bed. The room is spacious and my kids loved the loft bed although I find it too be too high. Service is generally quite good as the staff is polite and helpful. I was given free tickets for the Headrock VR attraction. For breakfast, we were diverted to the Hotel Michael which was a bit of a walk.

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    Angie Ling

    Didn’t really like the stay at Festive. The room looks rather plain. Thou it spacious, but the decoration doesn’t seems to appeal to me.

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    Penelope Lee

    They have a rrom that can accomdate my family and it was near USS a good location for a perfect staycation

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    Thomas Kang

    Very conveniently located to all attractions.Hotel.comfortable n clean and near all restaurants.Hotel room should hv 2 chairs.Very happy with the facilities. …

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    Gabriel Lee

    Staff was friendly and place is well kept. Quite a fair bit of walking from the casino though.

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    Victoria Soo

    Quarantined here for 10 days.

    Cleaniness: 1/5
    Entered the room and felt the room was dusty. I had to wipe down the tables and bed-side tables which were dusty. The floor was dirty and my feet were black that I had to manually use the toilet towel and mop the floor when I am sick on the first day. Woke up the next day with bed rash and requested for a change of room. I wonder if they changed the bedsheets.
    It was approved and they upgraded me to a room with a bathtub. I entered the new room and the floor was dusty too as if nobody mop the floor for a month or so. I had to mop twice. The bed frame was dusty and I realised the bed sheet only covered the first layer of the mattress and not the bottom and the sides. I could see the dust at the sides. Even though the children bunk bed wasn’t in use, I could see the pile of dust on the steps.

    Food: 2/5
    Food not by the hotel but caterer was sometimes bitter or very salty. I like that there provided a variety of cuisine so we don’t eat the same cuisine every meal. There were chips and drinks for snack time.

    Amenities: 3/5
    + Balcony: Allowed fresh air
    + Clothes rack: could hang my laundry at the balcony
    – Fridge spoil, sometimes cold or warm
    – TV was too old. Didn’t expect a 5-star hotel in Sentosa to not have upgraded to a Smart TV?
    – No Bidet

    Service: 5/5
    Guest service were quick to answer calls and attend to my request though they said I was entitled to 4 boxes of water and will be delivered every morning it didn’t. So I had to call them everyday to request for it.

    As a 5-star hotel, I felt disappointed by this quarantine stay. I was sick but I had use all my energy to wipe down the whole room. More could be done by the housekeeping to ensure hygiene and cleaniness. And I hope the hotel has an upgrade for the TV.

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    Jade Wee

    Great for big families. We got the family room it was really cozy and homely.

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    Justin T

    Very spacious room. Expensive (due to location) but does allow for easy access to all of activities offered in Sentosa. Very friendly staff and easy express check out.

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    It was great had a very nice stay.Room is nice and comfortable and had a very good view.

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    Geraldine Ong

    Administration sucks! After several attempts to call that the fridge was spoiled, it took long for them to come up and have a look. Finally they came and said that the fridge was spoiled and my cake was in the fridge and the worker basically flipped the nicely made cake upside down and was very rough with it till I told him it was a cake so they went off to get a new fridge and took damn long so we requested for them to come back again after we have dinner. However, we waited till 8pm with several calls and nobody came up. Afterwards finally a worker came up and said the fridge was changed and without us knowing which means when we was down for dinner. Is that appropriate? That’s intruding our privacy with our valuables all over the place. Bad experience!

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    Dr. S B

    Breakfast was very ordinary, we had to go to hotel Michael n wait in line for 8-10 min. Not worth the wait.

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    Tiley Tan

    Hotel WiFi does not work, low shower head pressure, shower temperature keeps fluctuating, sparse furnishing with tired looking and outdated decor, only allow check-in after 3pm. Breakfast buffet was at Michael Hotel which is a short walk away. Variety and quality was dismal. Hard Rock Hotel does not offer the use of its pool for Festive Hotel guests anymore.

    I regret choosing this hotel for my staycation and will definitely not go back again.

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    EL Chen

    Great place for family to stay in for family room. Price is reasonable but cannot cross over to other hotel to use their pool… We wanted to go hard rock hotel to use the pool but was not allowed

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    James Moore

    My stay would have been 10x more peaceful and relaxing if the hotel could put coasters on the legs of the room chairs.

    Might seem like a small thing, but the noise of the dragging goes straight through the orchid-adorened ceiling! My wakeup alarm every morning.

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    Prita Nazarudin

    Good hotel. Stayed at deluxe family room. A room with bunk bed. Be very careful with young children, as the bund bed is quite high.

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    The place was alright. Minus one star for erratic hot water in the shower and another for providing only two sets of everything, for a group of three (registered) guests. Some other usual items like conditioner, lotion and razors are missing too.

    The handy phone in the room, which offers free 4G data and calls is a nice touch.

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    Keme Yeo

    So I stayed in the Family Room during my visit there and I’d have to say that my favorite is really the fact that they have a built-in bunk bed for lil kiddies (and the young at heart) to climb up to. It’s secretive and cozy, and it’s a good cave-like resting place without the threat of feeling claustrophobic.

    Though it was kinda disappointing that the fridge wasn’t working, it’s merely a shrug-off matter since the lobbies provide free ice-machines (and ice-chiller buckets) so I didn’t have to drink un-chilled beverages.

    The hotel provides an electrical water boiler in the room so if you plan to bring some cup noodles to slurp on for the nights, you’re good to go. There’s also the free assortment of teas, coffees and milo packets for your choosing if that’s what you’re into.

    The room I was given had a bonus great view; overlooking into the far sights of sentosa coast and dangling cable cars in the skyline. (Take note Instagrammers!)

    Overall, the experience was definitely pleasant, nothing less than I’d expect from one of the best resorts in Singapore. It’s the perfect staycation if you want to get away from the daily work-stress without the hassle of flights and luggage.

    So yes, if you’re looking for a place to let loose and don’t mind spending a bit more money for the luxuries (considering the jacked-up prices for food), you can definitely consider Festive Hotel as an option.

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    Jonathan Lim

    looks nice, rooms are quite big(had a queen size bed, sofa bed and a bunk bed) not sure what’s the room name though

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    Kevin L

    What i like about festive hotel is.. they are different from others.. It has a bed for children …

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    Lorelyn S. Alcantara

    Very nice, very convenient, house keeping very friendly.. ️️ We will come back again …

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    Comparing to Hard Rock Hotel, the rate is much more cheaper but it does not mean that Festive Hotel is bad. Instead, Festive Hotel is housewarming. I like the feeling how they conceptualize ‘festivie’ and execute the design. I was traveling with my family, me n my sister were fighting for the loft bed.

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    Jamie B

    It was great, prefect location for having fun with the kids. would stay there again.

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    Gabriel (Winter)

    service was good, near many facilities and staff was very nice. room was big and shiok

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    Kenn Tan

    The hotel feels cheap. No security card access at the lift, bar fridge comes empty. Perhaps they are targeting a different crowd.

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    G Wong (Foodbiz101)

    Luxurious! Highly recommended. A must stay if you are planning for a tour to resort world sentosa Singapore. Family friendly and the room is huge!

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    Chelsia Goh

    The room was chic and spacious, and there was a nice view at the balcony. The toilet was really spacious as well and had all the amenities you need to have a good shower experience.

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    belgi pyay

    May be its great for some. But not for me. Flowers and circles in the old room. Pool is normal. Thats about it. Kids bunk bed quite ok though.

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    Jonathan Lai

    Bad value, 3 start hotel at a 6 star price. Poorly furnished, poor TV reception, quite disappointed. Better try other hotels in Sentosa or Resort World.

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    Donovan Teh

    Room was excellent and staff are all very friendly! Would recommend staying at this hotel. This place is near USS, and other amenities too!

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    keewei lim

    This is definitely not 4 star hotel. Keep away this hotel unless you want the convenience to universal studio or casino . Long waiting for check in . The room set up is 2 star. Hotel staff is not supportive at all. The “don’t care” attitude is impressive.

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    Victor Shaqur

    Stayed for Quarantine. Very nice view, even though just on the 6th floor.

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    Suresh K

    I stayed here like every month. And wouldn’t complain about anything. Very good service.

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    Cheryl Chew

    Enjoyable for the family and the room is great. Love the double decker bed. Comfortable but the place seems abit dusty like the lamps near to the top of the ladder isn’t clean and dusty. But overall is a great experience.

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    Orlando Fanti

    The overall quality is just ok. The room size is good, beds are not so comfortable, I found the bunk bed too high for my kids and the room layout could be better. The location of hotel is good to go walking to all Sentosa main attractions, this is the highlight!
    The breakfast is the bad news: they serve in another hotel besides, the Hard Rock. Always crowded, few options, the taste and quality is “kinda sorta”. Also desspite I did and paid breakfast in my reservation, they charged the kids (talked only adults were included, but this was never clear in the reservation, where says just 4 adults, 2 kids, breakfast included) and the price is quite high for the quality they offer.
    I would look more carefully for other options, for sure you can find a better hotel in the area

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    Jojo Foo

    Coz our room is a pool excess is very convenient for us go swimming

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    Diana Sng

    We stayed 2 nights at Festive hotel. The room was very beautiful and huge. The hotel is conveniently near many attractions and eateries.

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    zhi yi

    The ambience of the room is fantastic and the staff is happy to provide assistance to our request immediately

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    David Lim

    Environment is nice, view from room is nice, but it’s getting a little run down and dirty.

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    jawwad alam

    Services and peoples of singapore are so much awesome, they always help you. Festive hotel is good rooms are small but are reasonable i am comparing it with dubai grand hotel room that room was double room and well decorated room.

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    JK PSK

    typical RWS type of hospitality. slow check in process, “ok” room, extreme low water pressure, dusty at places they expect guest wont touch n see. friendly staff though.

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    Bruce Polderman

    The room was great. The decor is difficult to communicate, but suffice it to say that it was modern, clean, and spacious. The staff were very friendly and helpful, maybe even a little too helpful. I was offered assistance with my small travel back multiple times before I arrived at the front desk. No problem connecting to the wireless internet which is key for me.

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    Bbdaw L

    Family room is big and spacious. Had enjoyed our stay

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    Shawn Lee

    Stayed in a family deluxe room from Fri till Sun.

    Do your homework if you’re driving and parking here as the directions to Festive Hotel is non-existent in the RWS basement.

    Room is comfortable. Bunk bed is a plus, the kids love it. Interior design and decor is very outdated. Sofa bed is noisy, especially when the kids are asleep at night and the parents are using it for whatever purposes. TV remote came faulty but was replaced promptly. TV’s user interface is laggy and unresponsive at times, guessed as much since the TV’s contents provider is notorious for that anyway. The emergency torchlight in the wardrobe is not functioning. Toilet is clean with generic shampoo and soap provided, do not expect C&E brand or equivalent, although you may be paying good money here (we got our room through a deal like some of the others here). The water closet is basic, no seat warmers or auto-washers. Shower is only via a hand held shower spray and does not come with overhead rain shower. Water does not seem to drain fast enough, so visitors with young children or elderly should take note of the slippery shower floor after a quick bath. Towel racks seem inadequate. Much as we like to reuse the towels by hanging them to dry, the space we have to dry the towels is limited.

    Wifi is a paid service. But I do admire their honesty in charging as compared to some hotels who offer free wifi but be prepared for frequent poor connections.

    The best thing about Festive Hotel is the proximity to the attractions. One of the best things to have when there are young kids in tow.

    It will be a forgettable stay with nothing to shout about. But well, the kids might still recall the bunk bed few years down.

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    Yong Zhiyan

    It is not a very well kept quarantine room. I found 3 big and 2 small dead cockroaches in the room under the sofa and near the toilet area. I hope the hotel staff will disinfect the room properly.

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    Victoria Soo

    Quarantined here for 10 days.

    Cleaniness: 1/5 …

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    Hannif Khoo

    It was a pleasant place to stay. The car park wasn’t connected to the hotel, it requires a long walk from Hard Rock hotel or Convention Center. It was nice that the check out was extended but the car park ticket given was not. The room was big with balcony and pool view; simple decor and furniture. Carpet was with patches of not so obvious stains. The TV remote was not exactly functioning well but that is minor, just thought housekeeping could be better. Other than that, toiletries are provided, housekeeping make up the room and provide fresh new towels. 4 bottles of water, complimentary, were provided daily which is good. A mobile phone was provided for use and it is a handy tool if you do not have roaming data. It is a long walk from lift lobby to the room and it is another long walk from Festive Hotel to breakfast, which is at Hard Rock hotel. Hotel service is generally good as the staffs are friendly and helpful; but continuous learning and training should be the focus because the staffs actually charged my credit card with wrong amount when we were purchasing theme park tickets and during check out.

    Update: very helpful and friendly staffs, they are investigating the car park issue. They are processing the correct charges too. Wonderful.

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    C Wendy

    There is no gym at festive hotel n u have to walk to hard rock hotel to use the gym.

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    Create Content Connect

    Very nice hotel and it’s just within Sentosa Island. Great and very accessible hotel when you wanted go to Universal Studio Singaporeand its neighboring places like Seloso beach in just few minutes .

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    yilin neo

    Very spacious rooms. Suitable for families but decoration and furniture are a bit dated. There is also quite a lot of rowdy tour groups around the area.

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    Trystan KK

    Very nice environment. Good for kids play around resorts world and sentosa.

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    The family room is comfortably sized for two adults and a child. There is a loft bed for a child. It is easy to travel around sentosa by monorail.

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    Aidan Au-Yeung

    Very good place for kids, has a cute bunk bed and the location of the hotel is great. It is right next to a lot of attractions.

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    J K

    Good service. Convenient location for Sentosa attractions, Universal Studios Singapore and the Casino.

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    Jon T

    The rooms were clean. The staff was helpful and nice.

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    Veronica Tan

    Family room waa good. My kids love the bunk bed and the room is very spacious. Located within RWS itself, so it is near a lot of places.

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    Mavis Luo

    For the family room, its room size is ok for a group of 4 adults. Decorations is still up to date.

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    Stayed here for my 2 weeks “Stay-Home-Notice” quarantine, and was impressed with the hotel’s customer service even for quarantine guests. Granted that in the pandemic, normal room service was not available, yet all my requests, from a room change (for better WiFi), to needing milk for coffee and more fresh fruit, were met with prompt efficiency in the true spirit of hospitality! Room was spacious and comes with a balcony and towel rack, for which I was very thankful during my quarantine stay! Thanks for making my quarantine time a restful staycation!

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    eddieprince L

    This hotel is located inside Sentosa Island. Easy access from vivocity, by bus or monorail. There are many restaurants or food court near to this hotel. The room are spacious compare to other hotels in Singapore. Bed is comfortable and clean. However, there isn’t any wardrobe in the hotel room.

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    Stacy Orlando

    Came here almost every year for a staycatiom
    My son loves this place so much. No complain so far. Reception, housekeeping were all very prompt on request and delivering on time. Room condition were great. Price are affordable according to the service and room category. We always stayed in family room. Swimming pool is not crowded as you can also go to Hard Rock Hotel swimming pool which is slightly more crowded. Didnt try the in room dining though as it was not halal. But overall we love it here!

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    asnul hafiy

    Location of hotel is brilliant and room is beautiful too. Just lacking halal food options

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    Darren Pay

    Service provided by the hotel staff was great. The room was cosy and it is ideal for a short staycation.

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    Eshlyn Lee

    Kids love the bunk bed in the room. Room is reasonably big. Good experience.

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    Joreen Ng

    Location of the hotel is good and accessible via the escalators right next to the casino. Near these same escalators, is the food street. There are bakeries, coffee shops, affordable restaurants and McDonald’s there, which allows guests to have access to a huge variety of food. As for the hotel itself, I met the nicest housekeeping personnel at this hotel ever, who helped to get what we need just last evening, Even though she’s not in charge of our room area and just happen to walk past when I opened the door looking for the housekeeping personnel who just left 1 min ago. Other than that, a personnel from the in-house dining (or in-room dining?) was very courteous and nice for coming all the way to open a wine bottle for my friends and I. Sadly, I forgot about giving him a tip. In any case, I didn’t manage to get both their names else I’d love to have the Festive Hotel to give them my thanks and compliments. I’d be happy to let the hotel know around what time they came over so that they can check and reward them accordingly though. Thank you for making me feel comfortable, and for making me feel that there is still hope in the Hotel & Service industry in Singapore. Thank you! P.S. Just an issue about cleanliness, I noticed stains on the walls behind the toilet door and on the handles of the shower room, which are both pretty disgusting. Would have been a 5-star review if not for those lol. But all in all, I am still impressed. Thank you!

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    Wenchill Trovela

    Nice hotel but on expensive side. Huge swimming pool. Average room size. No free wifi.

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    Chong Eng Ong

    A nice cosy place for family to stay. Swimming pool is fun and our kids love it.

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    Claudia Brady

    This is the best accommodation we have had in Singapore. Everything is simply perfect. The staffs are sweet and very helpful, the rooms are extremely clean and Housekeeping staff are friendly and helpful.

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    David Orban

    Very spacious room with high ceilings. Great terrace with the smells and sounds of the jungle!

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    Fakhrul Arifin

    Great 5 star hotel. Nice hospitality, good rooms, good staff, great pool. Like just we ecpected from 5 star hotel in Singapore. Definetely want to comeback here. You will get the key rooom with wifi password hotel, then a complimentary monorail ticket 3 day pass for free if you want to go to the city and back, free bus shuttle from hotel to go around Sentosa.
    Breakfast will be at Michael Fratelli or Hard Rock Sessions.
    Balcony with pool view. Get handy with free internet access, local & international calls.

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    The hotel itself is an old building, the first time we checked in, the room is so smelly and full of smoke. I brought 2 kids with me on this stay and I feel really comfortable.
    I called the reception and they send someone to check, the staff spray air freshener and it didn’t works. So we asked for another room and turns out our previous room is smoking room, however, they insisted that thet room supposed to be non-smoking room but the previous guest did smoke there.
    Well, our new room is lot more better, we enjoyed our stay minus the bed, pillow and bed sheet rather smelly. Other than that is good. The pool is good and the kids enjoyed their swimming time.
    Its just a walking distance to the Universal World, SEA Aquarium and many more candy, chocolate, gift shops.
    Don’t worry about food because there were plenty of restaurant and fast food

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    lim yong liang

    It is one of the best hotel ive stayed in and has excellent room service, strong wifi and entertaments.

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    Now I loved the beds and location but the price is too high for a longer stay but still I enjoyed my time.

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    The parking is hard to find since it does not have its own lobby and requires you to go into Hard Rock hotel and then walk to Festive Hotel,but the room has a good balcony view and there are many different sleeping options like the family rooms.The different rooms suit different groups of people.

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    Yusuf Mohammed

    Super bare bones hotel with no access to the superior hard Rock hotel pool. The only reason you want to be here is the plethora of shops for eating and shopping, and of course universal studios. Trick eye museum is a short walk away and so is the amazing Marina heading towards the neighboring city.

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    Yox Jule

    The rooms were nice and welcoming. There were enough pillows to go around.

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    Michael Michael

    Good hotel for family. Big room. Good location . Many attractions nearby.

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    Victor Tan

    Rooms were large, amenities were adequet, hot water was stable and good, aircon working just fine. Great view, staff were prompt and helpful. Overall an enjoyable stay.

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    Olivia H.

    Quarantined here. Not going to go into too much specifics but am glad I have a balcony to go out to. I can listen to the sound of birds and insects. I have a very good view on fair weather days and there’s even a proper rack for drying your towel. Would not mind coming back if it does eventually reopens as a hotel proper. It is is after all, near the attractions like universal studios and s.e.a aquarium. The room was also spacious.

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    Zhen Yang Lee

    This is taken from one of the rooms of the Festive hotel. It has rooms that are large and equipped with at at least 2 beds, 1 sofa bed. It is the best hotel for a family.

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    Joseph Jyoz

    Family room condition is getting old. The aircon position is bad, kids bed area is always warm. Mobile network very weak. Cleanliness average.

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    Good location, easy access to fast food restaurants and the room was clean

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    Agnes Tan

    No hair conditioner provided. Room is a good size and clean.

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    Sandhya Prashant

    Stayed here a few times(pre pandemic) over the years while flying through Singapore, it’s a perfect place to enjoy everything Sentosa has to offer by foot. The kids enjoyed the bunk beds in the room.

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    Heaven Tan

    Corridors have lingering cigarette smell. Saw guests smoking at balcony although its a non smoking level. The carparks entrancd are far from lobby. Directions within rws to walk are confusing. However, guests services are great. Frontdesk and concierge are supet helpful and polite which definitely makes my day. The beds are oh so fluffy and i love the cable tvs!

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    cyber clan

    Location you can not beat!!! You are right in the center of the main fun park hub!!!
    The rooms are NOT 5 star, 3 star at best. Poorly designed and not suitable for families of 4 more. You stay here for the location only not for the hotel room. I gave 4 stars for the location only, the hotel and rooms I would give a 2 star. I’m not sure our they achieve their 5 star rating.
    The bunk bed fits one child, the fold out green couch is the most uncomfortable thing and again one child fits, after this is all folded out there is no room for your luggage in the room, so makes it all cramped.
    If you have kids the location is perfect you can not beat the location, you walk out the front door right into the center of Sentosa fun park.
    Tram is a 200meter walk from hotel to go to beaches and tram ride is literally a 2 min ride.
    We Loved Sentosa.
    Festival hotel needs a major overhaul and upgrade and rooms need to be redesigned to be functional for families. Oh and don’t expect and good wifi from the hotel either keeps dropping out.

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    Priscilla Chong

    Great family room! My children loved the loft bed!

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    Very welcoming place, beds are very comfortable and soft , clean bathroom but sadly does not contain conditioner for hair. Swimming pool is very nice and is really close to the main attractions with a 5 min walk. Overall would come here again 9/10

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    Doris Goh

    The room was not properly cleaned. however, the room has a nice design. staff at concierge served without a smile.

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    donny yeu

    time to check in and out is fast. nice family room and good location if you plan go to universal studio.

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    Cameron Bendschneider

    Great location, but a strange layout. It’s a bit weird having to go to the next hotel for breakfast every day, and the layout feels like a bit of a rabbit warren. Deluxe king Room didn’t feel very “king” size, and there was a pullout need for a second child. Bought a dolphin discovery tour from the concierge for the kids, but were told on arrival that we needed to accompany the children. Highly recommend going to the Malaysian food court for your meals for good value for money, otherwise be prepared to pay over the top expenses. Get your drinks from the 7/11 rather than room service prices.

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    Ashley QW Goh

    It’s located around 10 mins walk from the tram station, had a room with balcony, thus it’s further inside from lift area. Service is good, fast response for any services

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    Ramkee Hamilton

    Room was OK, aircon was a bit funny. Otherwise it was pretty great! No bathtub though =(

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    CW K

    Stayed with family including 2 kids in the Family King room. It comes with a loft bed, a sofa bed and queen size bed. Sleeps 4 comfortably. Great location and can use both the Festive Pool and Hard Rock pool. Friendly staff at reception. We had an early check-in and late check out. Had a great time though furniture looks a little worn out.

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    Ryan Tan

    Room was nice and decently sized. Window faced hard rock hotel pool which was blasting music all day which can be heard if the doors are open. Room service was quick. Overall good stay

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    H H

    You won’t get what you pay for. Don’t expect too much. Just location is good to explore Sentosa.

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    P Ho

    Pretty roomy rooms with a nice looking pool and amenities.

    Stayed Mar 2014

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    Azry Seet

    Reaching Festive Hotel with GPS, took sometime around about Sentosa entrance with a couple of other hotels & attraction. Breakfast have to walk to Mitchell Hotel. Buffet breakfast non halal, does not cater for muslim guest. Very dissapointing for a 5 stars hotel standard. RWS definitely is not friendly to Muslim Guests or countries tourists.

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    Swee Sien Lim

    One of the 6 hotels in the Resort World Sentosa cluster. There’s a sizeable room, comfy bed, spacious toilet and clean too! After spending a whole day in Sentosa running around, it’s good to just fall asleep. But their in-room TV is terrible. The latency is so bad, I’m not sure whether it’s the server or the remote that is broken.

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    Liang Ade

    Nice cosy hotel. Especially nice if you manage to get a pool access room.swimming pool rather small but ok.

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    Kim Fong (kifo)

    Very good family hotel. Probably too popular and busy cos it took them half an hr to send up some forks and spoons.

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    Nur Dianna Abdullah

    I was there for isolation order. Food services staff was great polite and evwrything needed was available in reach. Tq festive hotel for ur great accomadation. Keep up your great services and kind gestures. I feel comfortable for the 10days. Great awesome work frontliners…

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    Carl Pillay

    Was a little disappointed with the stay as there was no fridge in the room and the parking doesn’t seem to be catered for the hotel as there is no parking directions in the car park once you enter the west parking wing. Food was decent though.

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    chinling yip

    Swimming pool nearby n easy access.. Free room due to rws invites cards..

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    Raynor Wee

    Room service charge too expensive.otherwise overall experience was ok, can be better.

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    Jovin Png

    We got the room where we had access to the pool. Really love the big room space. The view was splendid as well. Would come back again to stay.

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    Annie Tan

    Room is spacious but floor carpet can be better maintained. Hotel is not directly connected to a covered car park and has to be accessed via Hard Rock Hotel, Convention Centre or the casino.

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    Zhen Qi Lian

    It is a very good place for friends gathering, partying and for families to stay overnight during holidays

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    javier lee

    Festive hotel is strategically located near universal studios, if you were to walk there it would be around a less than 3 min walk.

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    Nicholas Steven

    Most things are great about the hotel. The accomodations are nice, bathroom and bed is perfect. However, the tv could be better sometimes the remote lags quite a bit and a bit small for the quality of the room. Also when i went down using an elevator there was a bad smell like vomit that’s been cleaned up, but they should take better care of that i think.

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    Paolo Hernando

    The best family hotel in Singapore. Me and my three kids fit in perfectly fine at the family rooms on the 4th floor.

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    Db N

    Rooms are old and feel like they haven’t been properly cleaned or maintained for a long time. The bathroom smelled like a sweaty gym with those drain flies, flooring felt sticky, and some light switches were not working. AC was either stuffy or extremely cold, no in-between. Not the most hygienic place for families with young kids. That said, the hotel staff is overall nice and friendly, kids corner at the lobby is a great addition. May also want to look into the waterplay area at the Swimming pool. The gravel flooring is sharp and painful to walk on. Kids can really hurt themselves if they fall.

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    Guo Feng Yeo

    Room was comfortable; service level lacking, especially at check in counter.

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    Salman Al Awami

    The hotel price is affordable for a five-star hotel in Sentosa island and it offers discounted tickets to attractions there such as Universal Studios theme park, S.E.A Aquarium and water park, which are within walking distances. The staff are very friendly.

    The guest rooms looks old and the furniture needs renewal. The daily room cleaning is not done very well.

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    Septhany Jayanti

    The kids love this bunk bed, a very spacy room with balcony towards the pool, and we can see USS from our balcony. Truly good resort.

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    wee yiong ONG

    COVIN-19 Moh Send me Staying this Hotel for QO 14days. This Hotel Room is Big & Very Betuful. And Hotel Every day issue 3 Blackfusl /Lunch & Dunner is Very nice also.

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    TT Lim

    Quite run down now compare to the past that I had stayed. Recently check in on 30th April 2019 and check out on 2nd May 2019. Was unhappy and shocked when came inside the room. Toilet was smelly, no toothpaste and toothbrush until I have to call house keeping. Balcony was dirty and not cleaned with lots of dried leaves on it. To my surprise, the pillows stinks. I think not changed from previous users. Second day during house keeping, 2 guys came and do simple touch up. No vacuuming but using a mop to run through the flooring which I think will never clean. Bed sheets, blanket, pillows cover not even changed. They just use dirty hands to pull and straighten it while folding. Will never use this hotel again. Hard Rock Cafe Hotel is better during our last stay.

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    Clarence Poh

    It’s a great place to stay if you have places to visit sentosa. Everything is within either a short walk or a short tram ride. Staff and service is good. Rooms are clean and well maintained.

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    Sier Han Ng

    Age is starting to show, non carpeted floors in the room. Corridor smells. They offer free valet a short walk away, breakfast is at the next hotel.

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    DraculaHam HAM

    The room is big and clean.. room services is fast. Thou he swimming pool is slightly small. Near to the USS and Casino.

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    Sze Khai Steve Lee

    nice pleasant hotel with pool access. hotel is within walking distance to all amenities including casino, amusement park, food outlets n trains

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    Wini Awyong

    The room which we stay at is too far from the lift. The bed and the pillows are too soft.

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    Yong Kian Tan

    Stayed in the Family Room and the room was large and comfortable. Pool is also relatively big compared to Hotel Michael. Gym is accessible at Hard Rock Hotel. Would recommend for families for a stsycation!

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    Praveen Hosangadi

    Had a great time at the hotel. Nice place to check-in with family and yes this place is kids friendly. Maybe on the expensive side but Singapore in general is expensive.

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    Kavin Sutioso

    Beautiful and spacious hotel room… and comfortable for sure

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    nikhil kapoor

    Good hotel with spacious rooms. Best part it’s in sentosa..
    Good for tourists

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    Jeffrey Cheng

    The room is consider big and clean. Just that the check was delay 1.5 hrs before we are given the room. But the staff are generally friendly

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    Eko Susanto

    I stay at September 2016, the hotel room is very nice, clean and modern furniture. Lobby also interesting with many of branded store also casino. But for breakfast you must take a walk a while to hard rock hotel, so interested and valuable to stay there and please mind about wifi, the hotel charge very expensive

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    Cheng Hui Tan

    I stayed in festive hotel deluxe family room. It has a king size bed and a separate single upper deck bed for child, out of direct sight of parent bed. There is also a sofa bed at one side also out of direct sight of the parent bed. Some units come with bath tub. Cost is reasonable for a night stay inside Sentosa. Comfortable for family of four.

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