Review Extra Space Imm Selfstorage, #02-71 IMM, Singapore

Review Extra Space IMM SelfStorage - Singapore #02-71 IMM

“Jessica is very patient in showing us the different storage units and is responsive. It’s easy comms with her ” or “1st time customer here : Excellent service by Adam, the questions were answered and fully explained. Facilities were clean and easily assessable too.” It is one of the few customer evaluation comments about Extra Space Imm Selfstorage. Let’s read more of this article on Thecityvisitor.com to find out if Extra Space Imm Selfstorage is quality.

Introduction about Extra Space Imm Selfstorage

Here are some fundamental details regarding Extra Space Imm Selfstorage. In terms of Storage facility, it is generally believed that Extra Space Imm Selfstorageis one of the best places to choose and trust. It is placed at #02-71 IMM, 2 Jurong East Street 21, Singapore. Whether you are looking for a place or a service related to Storage facility, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 67713100 (+65 67713100)
  • Website: http://www.extraspaceasia.com.sg/facility/imm-building/
  • Address: #02-71 IMM, 2 Jurong East Street 21, Singapore
Images of Extra Space Imm Selfstorage from stock collection and provided by customers

Detailed information of Extra Space Imm Selfstorage

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Extra Space Imm Selfstorage.

Monday, Tuesday, Wednesday, Thursday, Friday: 9 AM to 6 PM.

Saturday: 9 AM to 1 PM.

Sunday: Closed.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
6.71 km7 minute8 minute6 minute

How to contact Extra Space Imm Selfstorage?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Extra Space Imm Selfstorage via:

Phone number

You can reach Extra Space Imm Selfstorage at 67713100(+65 67713100). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Extra Space Imm Selfstorage via http://www.extraspaceasia.com.sg/facility/imm-building/. It will react rapidly and assist you with your concerns.

Address

You can directly come to #02-71 IMM, 2 Jurong East Street 21, Singapore if you have any questions or want to try to experience its services.

Extra Space Imm Selfstorage reviews

Extra Space Imm Selfstorage is among the best destinations of Storage facility in Singapore, and it merits your consideration.

Is Extra Space Imm Selfstorage good?

To determine whether Extra Space Imm Selfstorage is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Jessica is very patient in showing us the different storage units and is responsive. It’s easy comms with her ”

“Wee Teng and Jessica always give their best to serve when I requested things urgently. Advised you for any important matters too - such as space utilisation and contract. Thank you!”

“1st time customer here : Excellent service by Adam, the questions were answered and fully explained. Facilities were clean and easily assessable too.”

“Nurfardilah Sidik explained to me in very detail. Fantastic and helpful employee. Kudos to extra space for having a wonderful person with your company”

“Jessica was very patient in showing me the storage space and explaining the cost breakdown. Prices are very reasonable considering that the place is air conditioned”

“The storage lockers are a good size and reasonable price. Location at IMM is very convenient and accessible 24x7. Look for Jessica and Teng who are very professional, customer oriented and friendly.”

“Jessica, Dilah and Adam were very responsive and answering all my queries. Highly recommended.”

“Awesome service from Dilah! Patient, friendly and explained the process with great details ”

It has won many reviews from customers on the website, including 173 feedbacks with an overall score of 4.9 out of five-star ratings. Out of those, 99% are positive reviews.

Thecityvisitor.com has provided all the essential information about Extra Space Imm Selfstorage, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Extra Space Imm Selfstorage are not good quality, what should you do?

If you have had an unsatisfactory experience in Extra Space Imm Selfstorage, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Extra Space Imm Selfstorage, #02-71 IMM, Singapore

There is a total 173 reviews

4.9 / 5

99%

1%

0%

  1. Avatar photo
    Jackie Montero

    Very helpful and professional, recommend anyone to come here look for extra storage to store items you need! Please look for Jessica to get the space and quotations 😉

  2. Avatar photo
    Inez Cahyani

    Well-maintained clean facilities, great location, and friendly staff easily makes this a very well-run storage space I’d gladly recommend.

    Delightful and fuss-free customer journey:
    – Automated quotation sent to email
    – Proactive follow-up by staff
    – Pleasant viewing experience, changing the viewing timing was easy as well

    Shoutout to Jessica for her thoughtfulness in helping us to inform her colleague in the West Coast facility when we were heading over.

  3. Avatar photo
    Rebound Li

    The rental process is fast and easy, thanks to Jessica .I was given clear instructions and the tour to view the storage unit is useful.Jessica also gave useful tips on how to pack the boxes. When I made enquiry for an available unit, she was quick to check and follow-up with a quotation.

  4. Avatar photo
    Despoina Felipa

    Nice staff, clean space & fair priced.
    Would definitely store again if needed

  5. Avatar photo
    Kaiqi Peng

    Bryan Braberry (IMM) is very friendly and explained in very clear terms about the storage unit that I am renting and the rates. The storage facility is also very good because the place is clean, air-conditioned and inside the IMM so very convenient.

  6. Avatar photo
    Syahidah Yahya

    Great service by Jessica. Patiently explained the toc and showed us various unit. She is an exemplary role model for her colleagues.

  7. Avatar photo
    R Yang

    Good service and fast

  8. Avatar photo
    Wj Leong

    Seamless experience as I come towards a close of rental with Extra Space IMM. Love that payment has moved on to an app- convivence much together with rewards. Self lesson learnt- conversion of points to vouchers cannot be stacked (as per T&C), leaving me with no other option but to let the voucher slide. CS team gave a call to explain- which I appreciate. NPS 9/10!

  9. Avatar photo
    Alex Chan W K

    Good customer service rendered. Fast & efficient.

  10. Avatar photo
    Fauzie Roslan

    Nurfardilah Sidik explained to me in very detail. Fantastic and helpful employee. Kudos to extra space for having a wonderful person with your company

  11. Avatar photo
    Jordyn Chen

    Service was good, staff Wee Teng was very friendly. Will recommend. …

  12. Avatar photo
    rashawn372

    Fantastic service from Chris guiding me on the best unit for my storage needs and all my concerns.. Thank you very much Chris

  13. Avatar photo
    Pl Toh

    Jessica Ang is friendly and helpful.

  14. Avatar photo
    Jenn D

    Great service, kind staff, very enjoyable time using extra space, would highly recommend

  15. Avatar photo
    Veron Teo

    We were attended by Ms Evangeline Teo. Very pleased with her service as she was detailed and patient in attending to our request. Her explanation were clear and offered various options that we can consider.

  16. Avatar photo
    aliya pang

    Adam is nice and friendly staff. Provides good suggestions as well.

  17. Avatar photo
    Queen Teo

    Thumb up to DIlah Sidik for her patience tip top assistance. Keep it up

  18. Avatar photo
    Serene Pang

    Facility Manager Kim Meng is very good, he help me from the beginning, getting the right size that I need, view the actual unit, etc. Must go to him if you need Extra Space …

  19. Avatar photo
    Siew Pun Lee

    I am writing in to compliment Mr Raul Low(Customer Care Executive) for the great service provided.We will down to your IMM branch to finalize and sign the contract for our 1 year storage.I am grateful to him in assisting to get another unit that lessen the walking g distance as I have mentioned earlier to him my concern due to my husband’s poor reflexes.He took to heart my worries and kept a lookout for our preferred unit.The whole process from preparation of the necessary documents,the detailed explanations and of course the confirmed contract was smooth flowing.Definitely,it’s always about people,the right people make all the difference for every company.Please assist to convey any gratitude & commendations to Mr Rual Low.Thumbs Up to you.I am writing in on behalf of my husband.Rgds.Suzan Kong.

  20. Avatar photo
    W Lim

    Friendly and professional staff. Highly recommended

  21. Avatar photo
    WY Cheong

    Great service from Jessica. Thumbs up

  22. Avatar photo
    Michael Lim

    Raul was very friendly and helpful. He helped me choose the best unit for my needs. Thanks for everything!

  23. Avatar photo
    Rodney Mohan

    Customer service officer, Sebastian, was helpful and clear in his explanation of the terms n conditions to the rental process. Appreciate the gesture on his part to wait for me after 5.30pm to show me the storage unit. Thanks, Sebastian!

  24. Avatar photo
    Pamela Lim

    Great customer service experience at IMM. Friendly & professional staff. 24 hour access. Evangeline Teo is friendly, knowledgeable and helpful. Raul was helpful too when I called up to enquire about another unit.

  25. Avatar photo
    Lei Lian Ng

    Awesome explanation from Bryan Brabery from IMM. Help me with my payment. Wonderful staff. Thanks Bryan

  26. Avatar photo
    CY Goh

    The rental process is fast and easy, thanks to Chris. We were given clear instructions and the tour to view the storage unit is useful. Chris also gave useful tips on how to pack the boxes. When we made enquiry for an available unit, she was quick to check and follow-up with a quotation.

  27. Avatar photo
    Zulkarnain Sutrisno

    Evangeline and Jessica were helpful in fulfilling our storage needs.

  28. Avatar photo
    Nur Asyiqin Kamal

    Fast and seamless transaction.

  29. Avatar photo
    Ranee Goh

    Professional, helpful and friendly service from Evangeline! Thank you. Also, extraspace is a fuss free and convenient storage facility that is highly recommended – returning customer.

  30. Avatar photo
    Jonathan McNeil

    Adam was very kind and helpful. He showed me the unit and explained the terms very clearly. Recommend!

  31. Avatar photo
    bukhari mohamed bashir

    served by Jessica. Very friendly staff, accomodating to your needs during the viewing.

  32. Avatar photo
    Vincent Chen

    Great location, excellent customer service

  33. Avatar photo
    Dzulkifli Ahmad

    Friendly staff and prompt service.

  34. Avatar photo
    Rudie Hirman

    Bryan Braberry provided a comprehensive tour that is easy to understand.

  35. Avatar photo
    Zahin Zailani

    The staff, Jessica Ang was very friendly. courteous and gave us a clear orientation about Extra Space services. A fast worker too.

  36. Avatar photo
    Mengran Lee

    Very good customer service. Enjoyed the transaction and service

  37. Avatar photo
    Tan Chengchua

    I got a very good service from Miss Reen Abu.
    She was very helpful and able to assist on my enquiries.

  38. Avatar photo
    Sujatha Gupta

    Adam was pleasant to work with. He explained the price break down clearly.

  39. Avatar photo
    潤潤

    The site visit was conducted in a fast and detailed manner and the staff was very patient in answering the queries.

  40. Avatar photo
    jolene teo

    Emailed to enquire on the storage space and the staffs at IMM responded promptly and follow up with calls to assist. Come to the office at IMM and serve by Adam. Very helpful and explained in details.

  41. Avatar photo
    Umi Kalthum Muhammad

    Wee Teng and Jessica always give their best to serve when I requested things urgently. Advised you for any important matters too – such as space utilisation and contract.

    Thank you!

  42. Avatar photo
    Teo Janet

    The staff are professional, friendly and helpful.
    They have provided good service and showed me around. I am very impressed by the cleanliness of the storage room. Thumbs up …

  43. Avatar photo
    Rachel Ong

    Convenient & clean storage unit at IMM. Efficient & good customer service! …

  44. Avatar photo
    Edmund Quek

    Responsible and Proactive customer service. Clean storage area.

  45. Avatar photo
    Ong John

    I was served by Adam who explain in details on the storage facilities, provisions, etc. I found him to be knowledgeable of your services, excellent service and attentive to customer needs. I will not hesitate to recommend Extra Space IMM to my friends and certainly look forward to using my storage space next month onwards !

  46. Avatar photo
    Felicia Yong

    Jessica is very patient in showing us the different storage units and is responsive. It’s easy comms with her 😀

  47. Avatar photo
    Halizah Hamzah

    The staff were accomodating to my request

  48. Avatar photo
    Wendy Wu

    Friendly staff to talk with, the warehouse is clean

  49. Avatar photo
    Pin Pin Neo

    Prompt and efficient service rendered by Jessica Ang.

  50. Avatar photo
    Jun Wei Lim

    1st time customer here : Excellent service by Adam, the questions were answered and fully explained. Facilities were clean and easily assessable too.

  51. Avatar photo
    sylvester lua

    Helpful and friendly service provided by Bryan Braberry at IMM.

  52. Avatar photo
    Jackson Teo

    Was served by Chris, friendly & helpful in showing the options available to me, explaining all the queries I had, and processing the order. Great experience and highly recommended other looking for storage can look for him.

  53. Avatar photo
    Suit E Riouz

    Staff are very friendly and helpful managed to answer all our questions and concerns. Was served by Jessica Ang and Evangeline Teo.

  54. Avatar photo
    Low Yvonne

    Very friendly staff (Nurfardilah and Jessica)! Thanks for showing us multiple warehouse so that we can compare and make better choices. Pricing is reasonable and sign up is hassle free. Coffee is good too! …

  55. Avatar photo
    Sharon Chow

    Thank you for the detailed introduction of the warehousing system and units available for rental.

  56. Avatar photo
    Ismadi Hussain

    Very professional service + good access points + storage space good design and amenities.

  57. Avatar photo
    Xiaoning Shang

    Good location and easily access storage place
    Kind and friendly staff esp thanks to Evangeline

  58. Avatar photo
    Nicholas Low

    Quick and easy. Didn’t need a big storage so this met my space requirement at an affordable pricing. Polite staff taking time to explain with great patience. Would recommend this to anyone.

  59. Avatar photo
    Andrew

    The storage lockers are a good size and reasonable price. Location at IMM is very convenient and accessible 24×7. Look for Jessica and Teng who are very professional, customer oriented and friendly.

  60. Avatar photo
    Keith Tan

    Friendly staff. Great place for additional storage. 24 hour access. Can get crowded due to mega mall.

  61. Avatar photo
    L K Tan

    Excellent services provided by Raul and Evangeline. Location was great and easy access.

  62. Avatar photo
    TIN CHOI BOON

    Jessica Ang has provided excellent service in meeting my requirements for extra storage space. Experienced and efficient! Well Done!

  63. Avatar photo
    Hazmi Selamat

    Nurfardilah is very helpful and attends to our needs.

  64. Avatar photo
    Yien Chia

    Jessica (IMM branch) is a friendly and knowledgeable customer service executive.

  65. Avatar photo
    nantha kumar

    Very good service by the the staff. Will recommend to others too.

  66. Avatar photo
    Shalini T

    I was attended to by Jessica Ang. She was very clear and patient in her explanation. After a site visit which she took us through, we went back to consider and have finally engaged their service. Thank you.

  67. Avatar photo
    Hanlin Ang

    Very nice coffee and very friendly staff.

  68. Avatar photo
    A Faris

    Jessica Ang has been very helpful and patience with us choosing the right size storage for our stuff. And her explanation on the contract is very detailed. We are very pleased and grateful for her assistance and service.

  69. Avatar photo
    Siddiq Ramlan

    We were looking for storage space and had came across extra space. Dropped by their putlet @ IMM and we were attended to by Mr Chris Chen. He brought us around the facility and had addressed every one of our query. He was professional, polite and friendly. Our go to in the future for sure!

  70. Avatar photo
    Joseph Lee

    Kim Meng’s services top notch!

  71. Avatar photo
    Manav Suri

    Good and friendly service by Raul

  72. Avatar photo
    Evana Ong

    Service is excellent, place is accesible, the team is super friendly

  73. Avatar photo
    ss sabarish

    The Process was very clear and fast. The Rent could have been less expensive

  74. Avatar photo
    Nana Tan

    Friendly staff (Jessica) n easy to arrange process .

  75. Avatar photo
    Phyllis T

    We were served by Wee Teng, who was very helpful in explaining the T&Cs and advising us on the options available. She was very friendly and patient in answering our queries, and was not pushy in getting us to sign up for more expensive/bigger units.

  76. Avatar photo
    Higrule Nyzam

    Love this place so much because of the freedom of 24hr easy access to your storage and it really a safe place to

  77. Avatar photo
    Dylan Ang

    Friend and helpful staff, ms teng and Adam were very knowledgeable and kind in assistance. Very well explained and good follow up

  78. Avatar photo
    Jo Anna

    I have done quite a fairbit of homework to find a suitable storage facility that is easily accessible and quality service. Extra Space @ IMM has excellent service and is conveniently located with easy access by car and on foot.

    Both Jessica & Raul have great customer service and were clear and prompt in the follow up. Always service with a smile. Extra space was recommended through word-of-mouth by my colleague, and it sure doesn’t disappoint. Good location, great service!

  79. Avatar photo
    Alvin Lim

    Dropped by to pick up some of their storage boxes for use at home in the bomb shelter. Previously bought boxes from them before for my residential move and realised that their boxes are sturdy, even if not 3 ply.

    The staff there are very friendly and professional. They look smart and professional in their attire.

    Told them my requirements and then went off to the shops in IMM as they needed time to prepare my order.

    When I came back, my order was ready and all neatly bundled and tied up. Highly recommended!

    Look for Reen Abu..extremely efficient.

  80. Avatar photo
    Saik Khim Lee

    Neverthought that i would need a storage space outside my house until we need to renovate our home.

    The staffs at Extraspace are very friendly and chatty. We were served by Wee Teng (Toh Guan) and Jessica (IMM). Both explained the pros and cons of their facilities and tried to understand our need. At the end, we chose the IMM facility as it is air-conditioned.

  81. Avatar photo
    Lina Tan (BeautyExpertLina)

    Nice warehouse storage space. Clean. Good customer service. Highly recommend if you need storage space in the west.

  82. Avatar photo
    jmthia

    Just sign up for 6mths rental at IMM. Jessica follow up was excellent. Storage facility is clean. …

  83. Avatar photo
    Mona Shu

    Jessica was very helpful and responsive to my messages.

  84. Avatar photo
    Huang Chi (Ah huang)

    Smooth transaction and cool office place.

  85. Avatar photo
    JONGYH

    The staff wee teng was very kind and friendly in guiding me through the whole process and she was very patient in explaining all the details to me. Am very satisfied with her service.

  86. Avatar photo
    Lee Linkin

    Good and friendly services, Raul and Sebastian done a good job! …

  87. Avatar photo
    Fony Fony

    Dropped by their IMM branch and was attended by Adam. He brought us to view the facility and explained everything clearly. Even when we needed to exchange to a bigger unit, he accommodated our request and follow up with everything. Commendable service!

  88. Avatar photo
    Phillip Tan

    Good service by Bryan Braberry. Will recommend to others.

  89. Avatar photo
    Rebound Li

    The rental process is fast and easy, thanks to Jessica .I was given clear instructions and the tour to view the storage unit is useful.Jessica also gave useful tips on how to pack the boxes. When I made enquiry for an available unit, she was quick to check and follow-up with a quotation.

  90. Avatar photo
    Muhammad Firdaus

    Jessica Ang has been helpful in explaining in detailed to us. Thank you

  91. Avatar photo
    Tan Cp

    Good customer experience. Clear and concise explanation by Mr Adam

  92. Avatar photo
    see meng

    Staff friendly and willing to accommodate their time to stay beyond their work time. Thanks

  93. Avatar photo
    Stella Teng

    1st time renting storage space.

    Quotation was instantaneous and quickly made an appt to view/visualise.

    My CS was Raul Low, he was good! Thank you Raul!
    Patiently answering my queries, and this is why I start lease next day instead of paying deposit 1st to reserve the unit.

    Fuss free all the way, seriously!!

  94. Avatar photo
    Janis Lim

    Pleasant and hassle free experience serviced by Jessica and Adam! Thank you!

  95. Avatar photo
    yanto ryo

    Service staff don’t mind explaining things thoroughly and showing me the different units which are not that close by.

  96. Avatar photo
    Mikey Lim

    Has been a using extra space for 11years and now getting another unit. Staffs super helpful and friendly.

  97. Avatar photo
    Lina Adam

    Was attended by Evangeline Teo and she was superb with her customer service. Service was great from Extra Space with good environment and well maintained space.

  98. Avatar photo
    Miss TAN

    I would like the compliment Mr Hamal for his professional service. He is very patient in addressing our concerns and explained things very clearly to us. He is a very friendly individual and provided his best suggestions to us due to our constraints. Thank you for the top notch service you have provided us. He is a gem in the service industry. Rgds, Siewhui

  99. Avatar photo
    Matthew Ee

    Was served by 2 guys, Bryan & Chris. Super helpful in showing the options available to me, explaining all the queries I had, and processing the order.

    Great service over at the IMM branch.

    Just a pity they didn’t have more storage options because they are fully rented. I guess that serves as testament to them as a storage facility company.

  100. Avatar photo
    Evelyn Cosido

    Good service. Will definitely come here.

  101. Avatar photo
    Kah Fei Ching (Coffee)

    Jessica Ang is very help and explained to us a lot of our enquiries. The staff are also very helpful and the service are good.

  102. Avatar photo
    Rebecca Ho

    Very professional staff, impressive!

  103. Avatar photo
    Solomon Teo

    Staff Kim Meng was very enthusiastic about showing the units. Great job

  104. Avatar photo
    Winnie Ho

    Facility is clean, neat, brightly lit and in a convenient location in IMM. The facility’s staff, Chris, attended to us and was friendly and showed us various options that we could consider. We were happy with the service and options provided, and proceeded to sign on at that session itself. Thank you!

  105. Avatar photo
    Yc Tan

    Friendly n patience in answering our questions

  106. Avatar photo
    KB

    A very spacious & clean environment.. also very convenient place to rent.. recommended

  107. Avatar photo
    Paige Gan

    Jessica was very helpful and efficient. Got my locker 10 mins after viewing!

  108. Avatar photo
    CCS

    The place had definitely seen better times. But it is their strategic location that is the selling point. Only one of its kind in a huge mall it offers merchants, retailers and suppliers to store their stocks on a demand basis.

    It’s sprawling floor space and labyrinth of hallways reminded me of horror movies like The Shining. Stained floors and dimmed lights made it worse.

    Definitely not a place of personal storage.

  109. Avatar photo
    Chee Young G

    The rental process is fast and easy, thanks to Chris. We were given clear instructions and the tour to view the storage unit is useful. Chris also gave useful tips on how to pack the boxes. When we made enquiry for an available unit, Jessica was quick to check and follow-up with a quotation.

  110. Avatar photo
    Jeff Yeoh

    Very quick and simple transaction. Had the pleasure of liaising with Adam Lee, and was very happy with the transparent and no frills experience. Thank you for the great service.

  111. Avatar photo
    Syafiqah Jasmi

    Great service by Chris Chen @ Extra Space IMM! Goes out of his way to help and assist us in securing our storage. Commendable service & thank you once again!!!

  112. Avatar photo
    Patrick Pabeda

    Friendly staff. Nice and convenient place for extra storage. 24 hours access with pin code.

  113. Avatar photo
    Ngahling Ng

    Very friendly and excellent facility manager, Reen. Provides good and practical advice. Quotation and signing up is fast and simple.

  114. Avatar photo
    Shalini Mariyappan

    Really great customer service! Visiting the storage units and eventually choosing 1 was really seamless and fast as well. Super professional too!

  115. Avatar photo
    Ng angi

    Staffs are friendly and helpful.

  116. Avatar photo
    KH You

    The whole process from enquirers, viewing, signing of contract and arrangement of movers was smooth and efficient.

  117. Avatar photo
    Vanessa Eugenia

    It is my first time renting a storage area at Extra Space IMM due to my upcoming house renovation and was attended by Annie. Had a lot of items to store and wasn’t sure if all can fit into one and only large space (95 sqft type) they have left. Thankfully for Annie, she gave advice to contact the mover Javier from E-Move for his expertise to check whether if it’s possible. Great news from Javier that I can fit all in!
    Process of renting is very swift and helpful to my needs! Annie brought us to the facility to visualize the space better for the many items I have and clear direction guidance to the facility.

    Really appreciate the genuine service and patience by Annie, pretty informative too! Especially Javier from E-Move for being quick to my needs!

  118. Avatar photo
    Hak C

    Nice location, hence the quotes are very pricy.

  119. Avatar photo
    Wei Cheng Ng

    First time renting self storage space.

    Was served by Sebastian and Raul. Both are very experienced and friendly.

    IMM has alot of ammeneties and very convenient.

    Overall good experience
    Highly recommend.

  120. Avatar photo
    Punny Jandrajupalli

    I’ve spoken to Jessica Ang about the process in extra space she explained brilliantly. The whole process was very smooth. I would recommend extra space for the perfect service .

  121. Avatar photo
    Krishna Rao

    I have made use of Extra Space’s self storage unit for almost 3 years now and I must say it has been a smooth and pleasant experience. While the facility at IMM is impeccable, the staff too are responsive and efficient in their interaction. A big thanks to Jessica for the co-operation and assistance she provided when I had to recently complete packing and shipping in a very limited time frame. Will certainly come back to Extra Space should I have the need to in the future.

  122. Avatar photo
    A O

    Great service!!

  123. Avatar photo
    KC Chew

    Good service and clear explanation on the rule and terms. Convieance storage within the mall itself and easy loading access.

  124. Avatar photo
    Sop Yantz

    Its convenient, affordable and excellent service. So many free gifts.
    Was served by very friendly staff, sebastian Lian Raul Low and Evangeline from IMM.
    Worth returning to extra space.

  125. Avatar photo
    Deveyan Jemaine

    Evangeline was the one whom attend to myself and my wife when we turned up at extra space looking for a storage facility. Clearly explaining each and every step and facilitating the entire process smoothly.
    Extremely happy with the services rendered by Evangeline and will definitely look for her and extra space for future storage solutions. Thank You Evangeline

  126. Avatar photo
    Claudia Cheng

    Jessica, Dilah and Adam were very responsive and answering all my queries. Highly recommended.

  127. Avatar photo
    Jace C

    Had a great experience viewing the units with no hard selling. Adam Lee showed us the unit and explained the details clearly. I’m very pleased with his service and will highly recommend this place.

  128. Avatar photo
    Agnes Chia

    Just rented a store from Extra Space IMM for a year. I chose this storage amongst 3 others that I’ve visited because their location is one of the most convenient and their store is also the cleanest. Must also mention that the staff are very friendly and professional!

  129. Avatar photo
    APCOL MM

    Customer service is good. Appreciate the people working here. Especially Bryan Braberry, Customer Service Executive is very cooperating like Adam Lee, who I met earlier in January 2022.
    They are very cooperative.
    Thank you for your services.

  130. Avatar photo
    Charlotte Wong

    Great experience …

  131. Avatar photo
    Teoh Jeng Wei

    Jessica was very patient in showing me the storage space and explaining the cost breakdown. Prices are very reasonable considering that the place is air conditioned

  132. Avatar photo
    GuoRong Su

    Simple and straightforward process.

  133. Avatar photo
    san spree

    Excellent customer service fr Jessica n Sebastian. Great job on follow up! …

  134. Avatar photo
    May Leng Neo

    Awesome service from Dilah! Patient, friendly and explained the process with great details

  135. Avatar photo
    Boon Jin Chew

    Raul Low was very pleasant to deal with. Informations given by him to us was very clear. Overall, we had a good experience signing up with Extra Space.

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    Angelica Sandoval

    Great customer service.

  137. Avatar photo
    Feroz Kler

    Good service fm miss low wee teng…
    She explains very single details very well…keep it up.

  138. Avatar photo
    Skin Studio Global

    great service and they are super friendly. Highly recommended!

  139. Avatar photo
    Brandon Hudson

    It’s alright. Unfortunately, can’t go through my things in comfort when the janitors are around because they have a habit of being too nosy. Always had to either wait until they finish work and go home or until weekends.

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    Vajeeha Kulsoom

    A very friendly cuatomer service executive, Mr.Bryan Braberry from Extra Space IMM explained the terms & conditions, applicable fees and walked me through the storages. Had a very good experience, will definitely recommend to my friends.

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    Lionel Yap

    Excellent service from staff Zaine who patiently explained the facilities and policies.
    Place was well kept and maintained.

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    Jun Jie Lim

    Adam provide good suggestions and excellent support to any of our enquires.

  143. Avatar photo
    Cherrine Tan

    Nice and friendly staff (Nurfardilah Sidek) …

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    Stephanie Chan

    Professional and polite service.

    Great deal too!

  145. Avatar photo
    Hanif Samad

    You will be given a tour of available storage spaces so I’d advise prospective customers to come with a sense of the volume of space that you will need. Multiple options available, a small enough space might actually be sufficient as you can stack your boxes up to a height. Thorough explanation of the clauses (what can be stored, insurance coverage, storage accessibility hours – it will be 24/7 as you will be using your own padlock and they will give you a pin for the entry point). You will be making 2 appointments – the 1st is initial exploration, if you are happy you can place a deposit to secure a more accessible space near the front, after which you will confirm again the terms in your 2nd appointment. Discount given on first month if you’re intending to store for a while (I needed for 6 months). Overall comprehensive service provided by Raul, would recommend to check out if you need short to medium term storage solutions.

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    Sascha Loves (Scha)

    Had a lovely, swift and good experience touring Extra Space IMM with Evangeline. Very profound in her expertise. Opted for premium units as it gives convenience and better storage.

  147. Avatar photo
    noctis luciscaleum

    Good service by Raul low …

  148. Avatar photo
    Krishna Rao

    I have made use of Extra Space’s self storage unit for almost 3 years now and I must say it has been a smooth and pleasant experience. While the facility at IMM is impeccable, the staff too are responsive and efficient in their interaction. A big thanks to Jessica for the co-operation and assistance she provided when I had to recently complete packing and shipping in a very limited time frame. Will certainly come back to Extra Space should I have the need to in the future.

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    Mazlan Bin mahmood

    I have discussed with Bryan. His very frendly person. So I’m so happy. Thank you!

  150. Avatar photo
    Zhi Qi Low

    Served by Bryan Braberry @ IMM explained the process clearly and able to help us with all our enquiries

  151. Avatar photo
    Sean Liew

    Fast, quick and easy storage. IMM sales team provides good and adequate information about storage space. Happy with the service!

  152. Avatar photo
    Alexander Kong

    Excellent

  153. Avatar photo
    Yaomin Lu (ya0z)

    Adam is very helpful at IMM storage

  154. Avatar photo
    Crist Wong

    Sritheren is very prompt and responsive and takes alot of initiatives. Highly recommended!

  155. Avatar photo
    Daniel Goh

    Jessica’s services have been very good. My wife and I are very impressed.

  156. Avatar photo
    Chris Tan

    Process was fast and easy. Everything was explained to me in detail. Overall i was satisfied with their services Was served by Wee Teng. Thank you.

  157. Avatar photo
    Justin Yu

    Quick, easy and located conveniently. Staff was also very polite and helpful in fulfilling my storage space requirements.
    Would recommend to you their services.

  158. Avatar photo
    Jesmond Ai

    Excellent

  159. Avatar photo
    Noel Koh

    Friendly service, professional and most helpful in addressing my storage needs. The personnel manning the service hotline were top notched! I was served by Zaine Ang at IMM who was a most lovely individual. She was patient, helpful and a delight to work with. Kudos to extra space for offering such an exemplary service that rivals even AMEX!

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    Muhammad Hamdahn

    Fast & swift… Straight forward.. No issues

  161. Avatar photo
    Jong Jong

    Easy process to get things done

  162. Avatar photo
    Shah Hamzah

    Nice experience and quick service. Tq to Bryan Braberry for the great & hassle free service provided.

  163. Avatar photo
    Felicia Yong

    Jessica is very patient in showing us the different storage units and is responsive. It’s easy comms with her 😀

  164. Avatar photo
    Mindy Loh

    I was attended by Low Wee Teng. Very good service and friendly. …

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    Michael Lim

    Great service here. Can walk in, not like some other like orange self storage. Great job Jessica Ang. Very friendly and good CS.

  166. Avatar photo
    Zulkarnain Abdul Rani

    Excellent customer service, thank you

  167. Avatar photo
    jane tan

    Everything is being handle professionally.

  168. Avatar photo
    Joshua Tan

    Good service by Adam , will definitely recommend my friends about Extra Space in future. Good job!

  169. Avatar photo
    Marifa Malek

    I am very happy that these guys are professional handling unforseen circumstances. Thank you

  170. Avatar photo
    Somashekar SG

    Customer service is excellent!!!
    @Teng took the time to explain the options in detail and walkthrough the facility to identify the best space to meet specific needs. Thanks Teng for your help!

  171. Avatar photo
    Lim Peiling

    I was provided with excellent customer service. All responses were prompt and professional. The lady I spoke with was very helpful in answering questions as well as helping in finding the best storage location which I requested. Store was neat and clean. IMM location was the best choice I had made.

  172. Avatar photo
    Wind Windy

    Raul and Sebastian are extremely helpful. Raul shows me around and help select the better unit for storage.

  173. Avatar photo
    Mohamed Asrul Bin Abu Bakar

    Nice place, friendly staff

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