Review Dji Flagship Store Vivocity, 1 HarbourFront Walk, Singapore

Review DJI Flagship Store  VivoCity - Singapore 1 HarbourFront Walk

“Dino was awesome, helped troubleshoot my gimbal. Awesome service and attitude. Thanks” or “Yusuf is very helpful and knowledgeable about the drone products. We bough the Dji Avata and it was a smooth and pleasant experience.” It is one of the few customer evaluation comments about Dji Flagship Store Vivocity. Let’s read more of this article on Thecityvisitor.com to find out if Dji Flagship Store Vivocity is quality.

Introduction about Dji Flagship Store Vivocity

Here are some fundamental details regarding Dji Flagship Store Vivocity. In terms of Drone shop, it is generally believed that Dji Flagship Store Vivocityis one of the best places to choose and trust. It is placed at 1 HarbourFront Walk, #02-154/155 VivoCity, Singapore. Whether you are looking for a place or a service related to Drone shop, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 69886816 (+65 69886816)
  • Website: http://www.propeller.sg/store
  • Address: 1 HarbourFront Walk, #02-154/155 VivoCity, Singapore
Images of Dji Flagship Store Vivocity from stock collection and provided by customers

Detailed information of Dji Flagship Store Vivocity

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Dji Flagship Store Vivocity.

Monday, Tuesday, Wednesday, Thursday, Friday, Sunday: 11 AM to 8 PM.

Saturday: 11 AM to 9 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
5.71 km6 minute7 minute5 minute

How to contact Dji Flagship Store Vivocity?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Dji Flagship Store Vivocity via:

Phone number

You can reach Dji Flagship Store Vivocity at 69886816(+65 69886816). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Dji Flagship Store Vivocity via http://www.propeller.sg/store. It will react rapidly and assist you with your concerns.

Address

You can directly come to 1 HarbourFront Walk, #02-154/155 VivoCity, Singapore if you have any questions or want to try to experience its services.

Dji Flagship Store Vivocity reviews

Dji Flagship Store Vivocity is among the best destinations of Drone shop in Singapore, and it merits your consideration.

Is Dji Flagship Store Vivocity good?

To determine whether Dji Flagship Store Vivocity is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“First Dji store I have ever visited and it was worth it. Mavic drones have been programmed to welcome you by moving their propellers everytime you cross them. The staff is very supportive and kind.”

“Service staff Reeve was very patient with my queries and have explained how the DJI Pocket 2 operates. He is a good role model who displays exemplary service attitude. Kudos! …”

“This is the second time I’ve send my Air 2S for repair here. Dino is the best, very helpful and patient. My drone is just like a new after the repair.”

“Sent my Osmo Action in for repair, and they managed to swap out a brand new one for me at no extra charge! They were very open throughout the repair process and were very approachable.”

“Dino was awesome, helped troubleshoot my gimbal. Awesome service and attitude. Thanks”

“Yusuf is very helpful and knowledgeable about the drone products. We bough the Dji Avata and it was a smooth and pleasant experience.”

“I would like to take this opportunity to commend Dino for his extraordinary hospitality and superb service quality. 10/10 would recommend DJI to both my friends and family! ”

“Thanks to Reeve and colleague for assisting me with my purchase! Their vast knowledge on the product had convinced me to purchase the item with any doubt!! Good job”

It has won many reviews from customers on the website, including 214 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 99% are positive reviews.

Thecityvisitor.com has provided all the essential information about Dji Flagship Store Vivocity, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Dji Flagship Store Vivocity are not good quality, what should you do?

If you have had an unsatisfactory experience in Dji Flagship Store Vivocity, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Dji Flagship Store Vivocity, 1 HarbourFront Walk, Singapore

There is a total 214 reviews

5 / 5

99%

1%

0%

  1. Avatar photo
    Kenny Ng

    Excellent service! Got my drone fixed immediately. Staff are very professional!

  2. Avatar photo
    Ray Chew Cher Ng

    Great service from Dino! Will surely visit again.

  3. Avatar photo
    Navin Parwal

    Very helpful staff , esp Mr Vincent helped me in setting up my old Magic Air. Thank you

  4. Avatar photo
    kev C

    Very great experience flying a drone

  5. Avatar photo
    Rashiddin Yusof

    Reeve is definitely salesman of the year. Very patient, honest and humble guy. Very detailed explaination given by him. Never rush me into buying the drones. Becos of him, i bought 2 mini 2 from him. Thank you Reeve and team.

  6. Avatar photo
    Dhar Roslan

    Highly recommended. Got my first drone and Kal was extremely helpful in explaining the features and differences between different models. Awesome location too with great service.

  7. Avatar photo
    Shahidan Y

    Great service!!! Manage to calibrate the drone.

  8. Avatar photo
    Shenghai Yuan

    Sad single seller play with the drone alone…

  9. Avatar photo
    Billy Tan

    Very good service.

  10. Avatar photo
    Nadia Nasir

    Awesome Reeve!

  11. Avatar photo
    Ronnie Chng

    Excellent service from Reeve

  12. Avatar photo
    shashwat shukla

    First Dji store I have ever visited and it was worth it. Mavic drones have been programmed to welcome you by moving their propellers everytime you cross them.

    The staff is very supportive and kind.

  13. Avatar photo
    C.W. SAM

    Dear guys, I went down to the Dji Store today at Vivo City and asked alot of questions. All the salespersons were very friendly, helpful and patience. And never show face even though I never buy anything. I will definitely go back and buy the items from them. Awesome.

  14. Avatar photo
    The Reel Rahim

    ITS DONNY AGAIN! Bought the DJI FPV from him at the Funan store. Have bumped into him multiple times. At a flight meet. Helped me with my warranty claim. And was the one who welcomed me when i dropped by this flagship store. Even gave a nice tour of this brand-new place. Great guy, and very knowledgeable in his products. An equally good drone pilot who is not shy to share tips and tricks. Look for him if you ever drop by.

  15. Avatar photo
    Sadiqin Subhan

    Reeve was very open and accommodating, sharing his own personal experience with the DJI pocket 2. He even helped us reserve a unit at another outlet in another mall. Thanks Reeve!

  16. Avatar photo
    Agu Maria

    Vincent he is very helpful and very experienced in explaining of Dji Air 2 with comparison with other model. Really appreciate him so much for his kindness and friendly personality. Good job and well done. …

  17. Avatar photo
    wendy ong

    Great service from Reeve, Daniel, Dino!

  18. Avatar photo
    Jacqueline Cheng

    Awesome staff , Reeve was so patient and helpful!

  19. Avatar photo
    Gail GUARDIAN

    The staff named Reeve was so helpful, He took the extra mile to teach me everything i need to know. Thank you Dji

  20. Avatar photo
    Leonid Kozmin

    Dino and Joe are awesome- best drone professionals ever!

  21. Avatar photo
    Stan Chan

    I was assisted by Dino who was utterly professional in his approach. I was trying to tell him the problems i faced w my osmo pocket. He helped and guided me through the whole process patiently. Good crew to have. Thank you so much!

  22. Avatar photo
    Ravin Thiruchelvam

    Staff was helpful and easy to talk to. Was very patient and answered all my questions regarding my purchase. Brought my camera setup along and they walked me through the setup with their gimbal. Very happy with the service. Best.

  23. Avatar photo
    KwekLoong chin

    Very good service from Dino, fix my problem on the spot

  24. Avatar photo
    Ee Leng Tan

    Dino was great, fast and efficient and clarified any doubts I had about the OM 5 ◡̈
    Thank you and I appreciate it!

  25. Avatar photo
    whateva

    Excellent services from staff vincent! Very patient and clear explanation!

  26. Avatar photo
    Ng Mun Seong

    Staff Tonny Customer service is excellent. I is have enjoy shopping with DJI

  27. Avatar photo
    Epelorange

    Really helpful. Solved my problems immediately. If I have known I would have bought straight from the store instead of buying from Shopee.

  28. Avatar photo
    Stefan Erhart

    Nice contact – great service

  29. Avatar photo
    Kim Guan Leow

    A big thank you to Dino! He is very helpful and willing to spend time to help me solved my Mavic 2 Pro signal issue. Now my drone can be in the air again. Thank you.!

  30. Avatar photo
    Divina Racelis

    This product was out of stock for a while. Luckily, i found this store online and Dino was very helpful all the way. I got my item quiet fast after they have re-stocked. Thanks for your great service. I have yet to try the product. Hopefully it works well for me

  31. Avatar photo
    Sinan Aksehirlioglu

    Very nice engagement. They did answer all of my question clearly. Nice technical knowladge.

  32. Avatar photo
    X D

    Its a great place to go if you are looking to get a drone and accessories. Dan was helpful and offered great insight into the products. I think its a well run and professional shop!

  33. Avatar photo
    Zunaida parvin Gulam kader

    Hi,

    This compliment and gratitude came a little late but better than never.
    I want to give a HUGE SHOUT OUT TO DINO .. of DJI Vivo store.
    I contacted them via web chat early hours of 1/2 dec. As I head to work I forgot about it. Dino replied to me and closely follow up in the evening of 2dec where I realised that I don’t have time to get the gift as I need to fly out on 3dec morning.
    Dino called me personally to make the arrangements to ensure I got it by that night. He even offered to have it delivered after operating hours and even asked if it’s ok, if he delivered it after he had dinner with his family.

    I totally did not expect him to go beyond that and trusting that I would pay him cash upon delivery.

    He arrived to deliver the item past midnight just to ensure I am able to have the gift and head for the airport early morning on 3dec.
    Dino definitely is a service legend to me which is hard to come by this days.

    He deserves a recognition for his excellent service DJI.

    I wish you all the best Dino & god bless you and your family

  34. Avatar photo
    Haikal Roslan

    Super cool shop with nice attentive staff. Recommended

  35. Avatar photo
    Samantha Tan

    Just completed training session with Dino from DJI Vivio , it was fun and very effective. Helps to build confidence and have the chance to practice all the tips/tricks! This lesson is a definite must for beginners. Thank you very much Dino.

  36. Avatar photo
    mardiana hong

    Received very excellent service from the sales man donny and im very safistied for my purchase today.
    Very recommended place to buy dji drone.
    4 thums up.

  37. Avatar photo
    Anthony Tan

    Domini is a nice and friendly staff. Patiently teach me how to use the gimbal.

  38. Avatar photo
    Diogy

    Overall:
    I just had my drone serviced here as it got some dust inside the gimbal and propeller. At first, the crew advised me to just buy the blower to save me from paying service fee. He even thought me how to do it. That’s when I know, he’s putting customer first instead of personal benefit. So kuddos to him (sorry, i forgot the name)

    I sent pushed for a service since i know they can do better than me. And after 2 weeks, i picked it up and it was fantastic. They even test fly it within the shop.

    Thank you again.

  39. Avatar photo
    Tommy Tay

    Awesome experience at DJI VIVO. Salesman Reeve helped process my last minute order and other requests swiftly. Overall smooth transaction and pleasant experience. Even threw in freebies. Will be coming back again. Highly recommended.

  40. Avatar photo
    Warren Liew

    Very cool store, nice design and carrying all the latest products which we can demo …

  41. Avatar photo
    BENNY TAY

    Nice after sale services. Tiptop advices

  42. Avatar photo
    Edmund Yeo

    Thank very much Dino
    In spite of the crowd, you still took the trouble to troubleshoot my Mavic Mini last time and today you provided me consistent excellent service by fixing my Tello

    Both works now and I really want to express my thanks for your excellent servicing work.

  43. Avatar photo
    Jon Wong

    Friendly and approachable staffs. Helped me out with my dji propeller and gave good advice and safekeeping and general maintenance.
    Highly recommended and great store to check out!

  44. Avatar photo
    Julian Yap

    brought my drone in for servicing (still under warranty) and was expecting a 4-5 week wait time, but less than a week later i got a call that my drone was ready for pick up! the staff there were excellent and efficient, and i knew my drone was in good hands.

  45. Avatar photo
    Felicia Lim

    Impeccable services received from both Reeve and Vincent! On our first visit, my husband and I decided to purchase the mini 2 as the demonstration and tips given by Vincent was great.

    On our second visit, we were served by Reeve and we were glad to receive same top-notched services. Reeve was willing to share more flying tips and was really patient with us.

    We had issue connecting the drone to the remote controller (user’s problem) after our visit and he was kind enough to video call us to solve the problem.

    Highly recommend potential buyers to come to VivoCity flagship store for a fun and pleasant experience!

  46. Avatar photo
    Wen jun Goh

    Dino was very helpful and efficient in assisting us when we had difficulties with our gimbal!

  47. Avatar photo
    Elfi Muni

    Thanks to Reeve and colleague for assisting me with my purchase! Their vast knowledge on the product had convinced me to purchase the item with any doubt!! Good job

  48. Avatar photo
    Pulkit Khanna

    Got the dji pocket 2 combo. Nice help provided by joe and it helped me take a right decision for the combo. …

  49. Avatar photo
    Dash Nscream

    I went to have my dji mini 2 repaired as it won’t turn on. It happened after my drone fell into a pool. The technician was very accommodating. After few days, he said that it was working fine and that there could be some residue of water left the last time. We tested ok. Didn’t cost me a thing!

  50. Avatar photo
    Wilson Chua

    The service staff was very knowledgeable and helpful. Will be back!

  51. Avatar photo
    Syh Leong

    Very friendly staff. Explained what I like to know clearly. Showed me how to use the camera. Thank you.

  52. Avatar photo
    Lena Tan

    Thanks for Joe, help me to do setting up.

  53. Avatar photo
    Goh Hoonwoon

    Excellent staff service at dji vivo city.highly recommended. …

  54. Avatar photo
    lkael

    Dino is exceptionally professional in introducing me the various products of DJI. 100% recommend to get your drone and gimbal equipments here.

  55. Avatar photo
    Joel Quek

    Great customer service and impressed with the staff there. Very informative and knowledgeable about the drones. Raziq attended to me and was very helpful.

  56. Avatar photo
    William Chan

    Good demonstration, with more details.
    Prevent any damage of drone.

  57. Avatar photo
    Siew leng Ong

    Joe, the sales representative is very patient and kind in showing my 9 year old how to fly his first dji tello. Thanks!

  58. Avatar photo
    Effy Ismail

    The experience was awesome. Good range of drones for different styles of photography/videography. Staff Dan was also helpful and informative. Highly recommended!!!

  59. Avatar photo
    Thomas Goh

    Super friendly staff and the space is huge!

  60. Avatar photo
    Rosli Hamim

    Yusof – truly amazing customer service! Reeve – humorous but informative too. Thanks lots guyz.

  61. Avatar photo
    Nihar Pradhan

    Joe here was very very helpful and helped setting up the drone. He was very friendly. Hell of a guy️

  62. Avatar photo
    Agnes Chan

    Reev was very patient and attentive to show me how to use the OM 5. Fantastic service. Thank you, Reev

  63. Avatar photo
    Edgar Gomez

    It’s and very knowledgeable sessions a d you learn a lot within the short 2 hours.

  64. Avatar photo
    Tushit Gaur

    Dino was a great help. I had my doubts about the replaced controller I got for Mini 2. He let me play with the other controllers he had in the store, which cleared my doubts.

    Such a patient and nice guy. I would recommend any one who wants to buy a drone, please visit the store and ask for him, he is the best and only one we got in SG who is a certified service guy and a bible of Drone knowledge.

    Thank you Dino and DJI!

  65. Avatar photo
    tory felicia

    Had issues setting up my raveneye. The tech dude fixed it awesome service

  66. Avatar photo
    Mohd Saffian Abd Rahman

    Nice …

  67. Avatar photo
    Alan Chong

    Great after sale service support

  68. Avatar photo
    Dian Karmila

    Yusuf is very helpful and knowledgeable about the drone products. We bough the Dji Avata and it was a smooth and pleasant experience.

  69. Avatar photo
    Lucian Tan

    I thought I had a problem with my DJI drone, and Dino the engineer at this store walked me through my issue patiently. Great service!

  70. Avatar photo
    Samantha Wong

    Great shopping experience, Sales staff Reeve is very knowledgeable and has been very patient in teaching how to use the pocket 2 device.

  71. Avatar photo
    Benny Tang

    New flagship shop in Singapore! Biggest one here. …

  72. Avatar photo
    Jon Ng

    This is the second time I’ve send my Air 2S for repair here. Dino is the best, very helpful and patient. My drone is just like a new after the repair.

  73. Avatar photo
    Saravanan Selvaraj

    Excellent customer service and a lot of accessories that you wouldn’t get anywhere. You can get it here!

  74. Avatar photo
    Jenn Chew

    Reeve is the best. He was extremely helpful & patient with us throughout our entire buying process. He was also very open to share his extensive knowledge and experience, which gave us the confidence to proceed with the purchase. So grateful that he served us throughout, which made the experience much more enjoyable and less stressful. I highly recommend! ⭐️

  75. Avatar photo
    Khairulnizam Jafar

    Excellent service by Dino!!
    Will come again for sure

  76. Avatar photo
    Jackson Tan

    Reeve is very friendly n helpful. well done

  77. Avatar photo
    刘霖

    Super nice staff and great experience shopping in this store!

  78. Avatar photo
    Sherwin Lim

    Sent my Osmo Action in for repair, and they managed to swap out a brand new one for me at no extra charge! They were very open throughout the repair process and were very approachable.

  79. Avatar photo
    Jacey Seah

    Reeve was very friendly and helpful in sharing travelling tips and dji product!

  80. Avatar photo
    Anson Low

    The sale personnel Reeve is such and sale oriented person. Which is helpful even after month later. I had an problem oversea using it. He still advice me through our contact. Yes It did not work out during mine oversea trip. Today on 22.02.2023. I got to his shop. He try and he told one of his IT personnel to help me solve it issue. They are such a great team work. I would recommend this shop to anyone. Who need DJI product.

  81. Avatar photo
    Godfrey Yeo

    Fantastic service by Vincent and Dino Wong.
    Both very patient and extremely knowledgeable on DJI products.
    They also do repairs, but please fly carefully and don’t give these guys a headache – they have too many customers to serve in-store already!

  82. Avatar photo
    Ihzha 'A-isy Al Mountazhar

    Vincent was very knowledgeable and friendly at explaining the different products that the company has to offer.

  83. Avatar photo
    Marcus Png

    Brought my gimbal in for servicing thinking that one of my motors is faulty and after one look the staff Carl was able to tell that I did not balance the gimbal properly. No need for servicing after all and he gave some tips. Friendly service and big store to shop for DJI stuffs. Highly recommended!

  84. Avatar photo
    Mohammed Naveid

    super place very happy to be a proud owner of dji mini 2
    very nicely done demo superb support and explaination of product .sales team was super kind

  85. Avatar photo
    yvonne yan

    Very helpful staff and recommend what I needed ! Thank you !

  86. Avatar photo
    Adrian Goh

    Took a second basic training course with DJI @ vivo with Dino – a very experienced instructor. I took the introductory training course in order to decide which drone model I should purchase. He was very patient to answer questions and he was clear in his explanation, and he made the lesson very fun for all his trainees. I am now confident in making the right purchase now that have a better understanding and grasp of the product, not only that, I have full confidence and assuredness that my needs in future including the after sales would be just as accommodating. Thanks again Dino !!!
    On another note, please avoid this instructor by the name of Vincent Li. My first basic training was with this individual; he was out of line with his trainees, disrespectful and had the worse attitude which could have been avoided if he was more patient. The worse promoter and representative of DJI, very unprofessional. Hopefully after my confrontation with him, his attitude will change. For all those who encounter the same problems with this chap, please step up to the plate and report him to DJI. After my episode with him, I was told he was much nicer. If he ever shows attitude, confront him head on because I am sure this will not be his last outburst …. .BE WARNED !!

  87. Avatar photo
    Samantha Tan

    Just completed training session with Dino from DJI Vivio , it was fun and very effective. Helps to build confidence and have the chance to practice all the tips/tricks! This lesson is a definite must for beginners. Thank you very much Dino.

  88. Avatar photo
    geraldchew weizhong

    Staff very helpful and patient.

  89. Avatar photo
    Sean Tan

    Spacious with all the Dji product in displays!

  90. Avatar photo
    sheris wong

    Purchased a dji pocket 2 here and Ashley is helpful

  91. Avatar photo
    Chin Yee

    Customer service 100%! Mr Dino is patient towards clients and has solved my issue efficiently.

  92. Avatar photo
    Benedict Cheon

    I bought my mini 3 pro recently but not sure on the correct operation. I approached dji flagship store in Vivo for help. The technician (Dino – if I spelt his name correctly) was very kind to assist in my issue n corrected my problem. Tk u Dino. Good job!

  93. Avatar photo
    sean lim

    Thanks Dino for your great help and advise!

  94. Avatar photo
    Jay Stevenson (The Manc in Singapore)

    Excellent teacher made perfect sense was very clear in his instruction…top Man top marks 10/10 …

  95. Avatar photo
    Grayson Guo Wen

    Very good service. Helped me repair my Spark wing bulb for free within 2 days. Free of charge. Efficient and approachable

  96. Avatar photo
    Louis Castero

    1st time visit the new DJI store at Vivo, The sales guy name Vincent provide great service, friendly n answer most of my inquiry as a beginner for Drone. Overall a Great experience to be here, Well recommended to all, Will be back again soon to get one. To buy not only for the reliable product but most of all awesome service.
    Thanks DJI.

  97. Avatar photo
    Ng HaiSoon

    The staff there were extremely helpful and professional; the drone doctor managed to troubleshoot my faulty motor and even offered tips on maintenance and recommended places in Singapore to bring my drone. …

  98. Avatar photo
    ManWai Yeung

    Traveling to Singapore, took the opportunity to visit an official DJI store.
    Have a lot of the current DJI products as well as parts and accessories of their products. Thry include are some 3rd party accessories.
    What makes the store great is the passionate, engaged staff at the store. They are knowledgeable about their products and very helpful. Amazing shopping experience.

  99. Avatar photo
    Kahui Berry

    Dino is knowledgeable and friendly staff. As with most of the crew in dji vivo. He has been patiently helping me with issues and queries. Thoroughly professional approach to customers! A good staff to have. Keep it up! Thks

  100. Avatar photo
    rohit pattnaik

    Met with the awesome guy named Dino who helped me on a purchase and got some real cool gifts on the house … Highly recommended.

  101. Avatar photo
    Daniel Li

    Excellent technical support from the team! Detailed and methodological troubleshooting fixed my FPV! I can fly my drone with confidence! Awesome and thanks!

  102. Avatar photo
    mok c.k.

    good service from vincent, well done.

  103. Avatar photo
    Bipin Kotak

    Very impressive with excellent staff support….

  104. Avatar photo
    Clara Xu

    First time user of drones and was served by super helpful staff, Reeve, who was very detailed in explaining how to use the drone! Thumbs up!

  105. Avatar photo
    Irdina Fitriyanna

    I was served by a staff named Yusuf. He is very patient with our questions and are very clear in his explanations. I would say this guy knows his drones …

  106. Avatar photo
    Jess Yap

    Profeasional advice and great service in helping me to set up the device.

  107. Avatar photo
    Asad Shiraz

    Great bunch of guys at the store. Dino, Reeves and Carl are friendly and very knowledgeable. A delight to visit the store always.

  108. Avatar photo
    Marcus Holz

    Excellent service by Dino.. fuss free exchange of drone that came with factory fault..
    Highly recommended..
    Also special thanks to Reeve …

  109. Avatar photo
    Philip Liaw

    Superb customer service!

  110. Avatar photo
    ABDUL GAFFOR

    Service is good from Dino Wong. He assisted with my enquiries very well. He also helped me to update my firmware. He is patient with me and very passionate with his work.

  111. Avatar photo
    Vincent Chia

    Well serviced personnel who could answer all my queries.

  112. Avatar photo
    Javan Ng

    Dino is an awesome instructor. He is patient and his session is clear and informative. I’ve learnt a lot in just one session. If you are planning to learn to fly a drone. Sign up for his session.

  113. Avatar photo
    Jude Wright

    I had an amazing experience at DJI ARS vivocity Singapore. Was served by JOE who has excellent customer service skills very welcoming polite and wins you over with his initial welcome. I bought a gimbal from here and JOE gave me lesson on how to use the gimbal. He also down loaded the app and configured the gimbal settings. JOE was very respectful kind and patient and took time to explain each function. I would highly recommend this store especially for beginners who are not so well up with IT. Keep up the good work. Joe gets the five stars for his service today.

    Jude Wright
    Melbourne Australia.

  114. Avatar photo
    Vikram Shanmuganathan

    Very friendly and pleasant sales. Really patient in handling my non-stop flow of questions. Would definitely recommend heading down to the flagship store at vivo. Look for Reeve or Dino Time to enjoy my new Mini 2!

  115. Avatar photo
    Mdafiqanwar

    Service was very friendly and helpfull. Mr Dino attended to me, very kind and knowledgable person. 10/10 would recommend and great service. Happy customer here!

  116. Avatar photo
    Samuel Lee

    We went to the store a few times as we were interested to purchase. Each time the staff were very kind and helpful with providing information about the products, especially Dino. Finally purchased our product and Dino helped us with the set up, went through all the necessary features and even provided some tips and information. If you’re interested in purchasing a DJI product, we would recommend going down to the Vivo City outlet to experience the products and speak with the friendly staff, they’ll be more than happy to help. Overall a great experience!

  117. Avatar photo
    Wang Qiaoqiao

    The guy is so nice!Try to his class

  118. Avatar photo
    Jonathan Tan

    At vivo DJI store, all staff are very helpful to teach me how to use the OM5. Greatly appreciated their service standard and friendly services.

  119. Avatar photo
    Jeffrey Tembrevilla

    Reeve was very helpful in explaining the product rhat we are interested in. He wasn’t hard selling and he was patient in giving us all our queries. Place is also clean and organized which is a big plus.

  120. Avatar photo
    Florentino Claire Lee

    Reeve was very friendly and helpful. Answered all my questions well, explained a few important things and helped to set up the device. Also gave advice on do’s and don’ts when using the device. Very approachable, one of the best services I’ve had in a tech store.

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    Gaurav Singh

    Very helpful staff. Were also actively replying to the online queries. The dji store is must visit.

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    elwyn tan

    Congrats on your New shop.. very nicely done.. friendly and knowledge staff.. thank you for giving me a great drone experience …

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    Ryan Mamba

    Dino was very helpful and spent a lot of time walking me through the processes of my Ronin S2’s repair procedure. The gimbal came back working well and I am very happy with the service I got from Dino and his team!

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    Marco Chia

    Dropped by the new vivocity dji outlet today and was served by Kal. he was very patient in answering my questions even when i told him was not planning to buy today. very nice store and really good service. thanks for the help!

  125. Avatar photo
    Valerie Tan

    My husband bought a DJI Mavic Air 2s yesterday and just had our training session with DINO. He was great! He very efficiently and effectively taught about 6 groups of us the “101” course. He was able to keep everyone in the corner of his eye and knew what everyone was doing the whole time. He taught us important skills and tricks and added such enjoyment to our experience. My daughter picked up the skills very quickly, even more quickly than us! The DJI Mavic Air 2s is a great device! We will definitely have a lot of fun with our drone. All thanks to Dino!

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    isabella tiaras

    came to vivo to get the dji pocket 2, actually had no stock but the staff dimo and dan was very kind to dig through the storeroom and get it for me! thank you for making the transaction smooth as well

  127. Avatar photo
    Jan Mascarina

    Thanks Dino for the service recovery. Saved my holiday

  128. Avatar photo
    Ian Loh

    Dino’s service was amazing! He fixed the problem in minutes ! Wonderful customer service!

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    Darth Hell

    Dino is the best; friendly and very experience!!!

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    IVF Shakes DORAKIKZ

    So nice and very approchable people.

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    Anthony Jhoni

    I’d like to complement a staff, named Donny
    Friendly and knowledgeable
    Two thumbs up, great customer service!

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    Skyscapist Nick Lin

    Great place! Spacious and well lit, and the staff are very knowledgeable about the various products! Highly recommended as a place to get the latest in drones and stuff!

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    Jarrett TanJie

    Staff was very experienced and helped us decide on a suitable product for our needs

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    Dan K

    Special thanks to Kal and Dino from VivoCity DJI for giving me a great drone experience!

    Kal, for welcoming my 1000 questions on the DJI line up and range – and showcasing his extensive knowledge on all things DJI.

    Dino, for giving me a great hands on experience during the training and giving me the push I needed to gain confidence in flying!

    Both then helped me with my purchase and with all my follow ups!

    The team at the Vivo Flagship store is fun, friendly and fabulous. Highly recommended to start your drone journey with them! Singapore needs more customer service of this standard.

    Dan Koh

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    Raymond Kong

    Great experience as on the spot training was provided so that I can start to use the mobile se device.

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    Tan PT

    Very friendly and helpful staff service provided by Joe. Thanks

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    Glenn Mitchell Cosue

    Best customer service. Thank you Dino

  138. Avatar photo
    Prateek

    Classic DJI store. They have mini 3 pro available!

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    Niren Kumar

    We were served very well by Raziq.

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    Ian Dexter Maya

    Love the new place! Very minimal and spacious …

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    Fly High

    Shout out to Dino who checked and fixed my drone without sending it overseas!!!! He taught me how to take better care of my drone and some knowledges that I can’t find online! Thank you Dino!!! …

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    Yi de Ong

    Great place to hang out if your a drone lover! Nice ambience. Staff are extremely pro-active and friendly!

  143. Avatar photo
    Mukul

    You get all type of drones and comparatively best price.staff is really helpful.

  144. Avatar photo
    Daryl Tan

    Was assisted by Dino. I had an issue with a DJI pocket gimbal that I tried to refund through Lazada but eventually was rejected and the item was returned to me. By then, the 2 weeks grace period from registering the item had passed and I was unable to immediately get a one to one exchange. Dino assisted by making a special request to HQ and eventually I was able to get a new working unit. Very friendly and helpful.

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    Eunice Madrigal S

    Helpful and accommodating staff. Ready to help and answer all your questions about your purchased products.

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    thiri

    Vincent, he is good at serving. Trying to helping how to set up the memory and taken video. Thanks

  147. Avatar photo
    ManWai Yeung

    Traveling to Singapore, took the opportunity to visit an official DJI store.
    Have a lot of the current DJI products as well as parts and accessories of their products. Thry include are some 3rd party accessories.
    What makes the store great is the passionate, engaged staff at the store. They are knowledgeable about their products and very helpful. Amazing shopping experience.

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    Darren Ward

    Great store & very helpful & the lesson that we had with Dino was excellent training & knowing how to fly safely was superb too. Thanks

  149. Avatar photo
    May Chua

    Very helpful and knowledgeable staff, Dino who assisted me with the whole process from downloading OM5 to basic operation of the device as i m a new user. Thank you!

  150. Avatar photo
    Martin Höhler

    Very helpful staff, thanks to Dino I could film great videos in Australia! Many thanks again!

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    Victor Lam

    Great service by Vincent who helped to check and test my Mavic 3 with my RC Pro.

  152. Avatar photo
    yc tan

    This dji service center at vivo city delivered professional and friendly service when i visited it for an issue related to firmware update(Mini 2). Dino was very knowledgeable and took quick actions to address the problem.

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    Jo

    Reeve is very nice to introduce the different product that suit your needs. I have asked him a few questions on the various product and it is all well answered. Thank you and it have been awhile since I’ve met someone sincere and well verse on the products that you have. Great service and I may return for another product!

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    Richard Koh

    I attended a training session yesterday conducted by Dino. He is a good DJI teacher, friendly and knowledgeable. Thank you Dino and the DJI team.

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    Rick Lim

    Dino was extremely helpful to get my FPV repaired.

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    Rudy Onia

    Excellent service. Joe went out of his way to help me purchase what I needed.

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    maheshlal goutham

    Nice experience and got good info from Winsen

  158. Avatar photo
    Lion Den

    Reeve Lum very service oriented and knowledgeable in the drone. However after he made the sales he is not responsive anymore to questions around warranty registration. Seems to me he has made his commissions and therefore doesn’t care about after-sales service anymore.
    Buyers beware of this shop.

    Store Manager contacted me and rectified the service lapse. Appreciate the manager’s proactiveness to recover the service. Hence the 5 stars .

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    Esther Quek

    Great customer service and took time to walk me through the set up

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    William Ow

    Buy online lah. Same price. But check out the goods here first.

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    Ping Liang Tan

    A staff named Vincent patiently showed us around and shared with us his fun experience with the robomaster. (: We greatly enjoyed the explanations and marveled at the robot’s impressive capabilities. After which this review on google maps was requested

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    Tersleep Chan

    Fantastic help from Donny…a good crew…professional and friendly thk you!

  163. Avatar photo
    Andy Ng Hock Eng

    Dino and Joe from Harbourftont DJI branch my heart go out to your staffs. Very friendly and professional customer service. I always enjoy coming to this special DJI STORE . I will recommend my others friends to visite this Harbourftont DJI STORE FOR their purchase of Drones. Thank you so much for Joe and Dino help and good advise.

  164. Avatar photo
    Rajshree Nolkha

    The guy helped in solving the issue very promptly and explained all the details. Also offered for replacement, in case we were still eager to change.

    Five stars, kudos

  165. Avatar photo
    Robert Tsui

    Send mini 2 drone for service. Dino is very knowledgable and professional on the drone components. Done a thorough test for us after hand over the services drone. Thanks!

  166. Avatar photo
    Basheerah Ishak

    staffs there were very helpful when i sent my faulty dji pocket 2.

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    Jatin Ganapathy

    Dino was an excellent trainer! Excellent experience

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    Neneclicked Photographer

    Technician Dino was respectful and eager to answer all my queries.

    He had successfully and tactfully answered all the questions which are not available online (which could be frustrating ). He did not rush me and made sure he helps me fix all the gimbal-related problems on the spot.

    I feel comfortable visiting again. I know he will try his best to help me.

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    edwin foo

    I would like to take this opportunity to commend Dino for his extraordinary hospitality and superb service quality. 10/10 would recommend DJI to both my friends and family!

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    Nikki

    Dino was really helpful so glad he could help me before my trip

  171. Avatar photo
    Olando Tamba

    This is honestly a store with an amazing service. I am contacting them from Indonesia amd messaged them through here yet the response was fast and thorough.

    I was getting DJI RC Pro, and asked them if they can have it delivered to the hotel where my friend was staying in Singapore. Without any hesitation, they offered and they managed to deliver it to my friend, and they contacted my friend themselves, and gave it to my friend and my friend paid by cash.

    I’m still very impressed honestly, that it was so easy. And for the helpful service by Dino Wong as I understood, the person who had been replying my inquiries.

    This is my first time doing business with them, but I know for sure you will be satisfied doing business with them.

    Thank you again for the great service.

  172. Avatar photo
    Brendon Ho

    Writing a review here because I can’t seem to find the DJI Singapore customer feedback email.
    Sharing my experience of bad customer service from a rude staff.

    Firstly, I went to the store on 3 May 2022 looking to buy the Pocket 2 Waterproof Case and it was not on the shelves. I asked a staff whether they had stock and he snapped ‘No stock’. I then asked if the other stores in SG (e.g. in Funan Mall) had stock. He did not bother to check (maybe he is too smart and remembers the entire inventory in SG at his fingertips) and snapped back again ‘No stock. Supply chain problem. No ETA. Do you know what is no ETA? No estimated time of arrival. China got supply chain problem.’ I didn’t hang around anymore since the staff was pretty rude and what I was looking for was not in store.

    I then went to the store again two days later on 5 May 2022 to get the Osmo Pocket Accessory Mount and the same staff was working there. I asked again if there was stock for the Pocket 2 Waterproof Case just to see if I would get the same rude reply. As expected, he snapped at me again ‘No stock.’ And gave me a lecture on ‘China and Hong Kong lockdown. Supply chain problem blah blah blah…’ I told him he did not need to give me a lecture on the lockdown and supply chain issues because I would probably know about it more than he did. Then I told him I would just get the Osmo Pocket Accesory Mount that day. He took his own sweet time to process the payment and I waited a whole few minutes waiting for him to finish up whatever he was doing on the computer and finding the price of my item.
    Lastly, all these while when he was engaging with me on my second visit, he had his mask down and was pretty unaware of it. Before I left, I reminded him that this was an indoor place and he should mask up. This guy should not even be working as a service staff with that kind of attitude and service etiquette.

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    Kay

    Reeve is very helpful in explaining everything that I need to know about my purchase (pocket 2) and shared with me his real life exp using it too.

    He is professional and humourous, highly recommended to purchase from him.

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    David Tan

    Update!
    Went for the drone training conducted by Dino.
    He’s a good trainer, learnt so much from him even though I had already watch YouTubes and flew my drone before coming for the training

    Went to check out the new DJI store.
    Served by KAL and patiently cleared all my questions on FPV and Air2S.

    In the end I bought my 1st drone!!!!

  175. Avatar photo
    Glennis Ong

    Grand opening day was amazing experience as the staff were very helpful! It was a delightful experience! Also with tremendous luck, the trello drone was won!

  176. Avatar photo
    Jeremy Tan Heng Chuan

    Service staff Reeve was very patient with my queries and have explained how the DJI Pocket 2 operates. He is a good role model who displays exemplary service attitude. Kudos! …

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    hmudesign

    Dino was awesome, helped troubleshoot my gimbal. Awesome service and attitude. Thanks

  178. Avatar photo
    Tan Kok Yam

    Very patient and helpful eervice by Ashley. HIGHLY RECOMMENDED

  179. Avatar photo
    Fizaaziz Sheikh Mohamad

    Spoke to Vincent today Pocket2 and super awesome product indeed !! Will definitely consider buying soon. Vincent is very kind and approachable in his explaining the item to us. Appreciate it much !! Great as a gift too ..

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    Thomas Loh

    Very knowledgeable and friendly service. Will recommend my friends here soon

  181. Avatar photo
    Dave

    It’s amazing time in DJI Store at Vivo!
    All staffs were treating customers with warm hearts and giving well explanation. 10000% recommending!

  182. Avatar photo
    Donny Kiro

    Congratulations for new opening DJI Flagship store at Vivo City

  183. Avatar photo
    Raina Hanna

    All staffs especially Dino are so kind and very accommodating. Very satisfied for their after sale service …

  184. Avatar photo
    VaLdy De Silva

    Was attended by staff Dino and Reeve and we were satisfied with their service. They were very helpful and professional in their work. They explained the functions of the gimbal patiently. We are so glad to be serve by them. Thank you!

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    Nicholas Voon

    Staffs are friendly with helpful and they share details with customers on the DJI products.

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    Ang Hia Ping

    Staff is every patient to help me resolve mini 3 setting issue.

  187. Avatar photo
    Michael Tan

    I had a very enjoyable time at the DJI flagship store. As a completely new beginner, I found Reeve very trustworthy. He did not try to sell me anything but took great pains to explain the pros and cons of each model.He was focused on my needs as a customer and even advised me against buying an SD card far bigger than what he felt I would need,
    His colleague Dino was also helpful. I placed an order to buy and when my drone arrived, Dino helped me with my collection. In all, it was a very pleasant experience. I signed up for the drone flying session and I learnt a lot of stuff from the practical session that I wouldn’t have from just watching YouTube tutorials. I recommend it and Vincent is a very good instructor.

  188. Avatar photo
    jaynesh sharma

    I had great time learning the drone & very well explained .
    Thank you so much!

  189. Avatar photo
    Lisa Low Lynn

    Reeve was very helpful in helping get the new action 3 and teaching everything from scratch! 10/10 service and looking forward to use my new camera!

  190. Avatar photo
    Emran Hossain Shakil

    Nice Nd great there shop Nd customer service also very good Nd very helpful, overall 5 stars ⭐️

  191. Avatar photo
    Joshua tee

    Great service and support.. friendly and helpful staff.

  192. Avatar photo
    Wee Steady

    Sorry Vincent or kal, I didn’t had a chance to get ur name, but your explanation is wonderful. Keep it up !

  193. Avatar photo
    Mr. Gyani

    Tooo good. The staff is super super nice to help you out. I purchased dji mini 2 from here

  194. Avatar photo
    Ian Yu

    Friendly sales person who provide good advice and good educational tour to our new and old device. Thank you so much for your effort

  195. Avatar photo
    John Tan

    This outlet is well stocked and has all the essentials a drone operator/cameraman needs!

  196. Avatar photo
    hoe sow yoong

    Joe is very friendly ,patience, helpful and willing to teach and briefing me step by step on how to use the device of OM5.

  197. Avatar photo
    boon kheng see

    Awesome service. Staff able to answer all my queries especially Donny and I don’t feel sale pressure at all. Glad to be a customer here.
    Definitely will return here to buy.

  198. Avatar photo
    Candy Lee

    Dino is a very passionate and patient instructor to impart and share the joy of flying drones

    My husband and I enjoyed and benefited from the useful session

  199. Avatar photo
    Syam J

    Had a very good experience in this store. Reeve gave very insightful tips and helped to repair our drone which could not take off. Will definitely come again next time to have a chat !

  200. Avatar photo
    Ong Teck Keong

    Bought a DJI OM 4 SE sales person Dino was great and pleasant sharing with the products and bought the Ulanzi lighting great staff Dino and thanks for sharing the products great …

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    YK

    Very good

  202. Avatar photo
    左恩Joanne

    Reeve is very helpful, and knowledgeable.
    He explained on how to maintain the camera to me in details.
    Nice shopping experience …

  203. Avatar photo
    Rivesh Misra

    Great service, patient and helpful

  204. Avatar photo
    Zee Ding Wei

    Went to Funan and met Dino, was so professional and answered all my questions. One of the best experience I have with a retail store

  205. Avatar photo
    Lawrence Lee

    Dino is super friendly, helpful and very patient in sharing about the products.
    We truly enjoyed our store experience.

  206. Avatar photo
    Steven Lim

    Dino Wong gave me excellent service everytime I faced problems with my FPV or Mini2. Fantastic service attitude – very efficient too! Kudos!

  207. Avatar photo
    tomas tan

    Vincent & Dan. Excellent advice and friendly sharing of good knowledge

  208. Avatar photo
    Dax Sorbito

    Vincent is very accommodating and gave us a very good introduction of their product. It helped us a lot on appreciating dji products.

  209. Avatar photo
    Faizal Tahir

    Very nice staff and excellent service. I came to the store just now to inform myself about the new mavic 3. Despite great utilisation, I was immediately welcomed and advised. All my questions could be answered to my satisfaction. I felt very well looked after in dji store.

    Great praise to the employees and an absolute recommendation.

    Btw. The service from Dan during the visit was absolutely outstanding.

  210. Avatar photo
    Dino Wong

    The best drone store I even seen

  211. Avatar photo
    Grace Lee

    Was serviced by Dino as my son lost his wire for DJI gimbal and bought a new wire from DJI online store as there was no stock in Singapore. However, when the wire arrived he was unable to trigger the recording function on the camera. We were referred to the technician at Vivo city and was serviced by Dino. He was very experienced and within 5 minutes, he could diagnose accurately that the issue was a wrong wire purchased. He was also really service oriented and willing to offer to sell us the wire that he has on hand at a discounted price because we needed it urgently. Thank you so much Dino for your excellent service!

  212. Avatar photo
    Belle May (Bellescapade)

    got mini 3 pro from reeve. he was professional and patience in clarifying my husband’s doubts with drones. He shared a couple of videos that he took and explained the functions of DJI drones which was helpful for my husband‘s decision to buy which drone.

  213. Avatar photo
    shashwat shukla

    First Dji store I have ever visited and it was worth it. Mavic drones have been programmed to welcome you by moving their propellers everytime you cross them.

    The staff is very supportive and kind.

  214. Avatar photo
    Angeline

    Dino have been super helpful in giving best advise for a good buy.

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