Review Coslab Beauty Spa Waterway Point, Waterway Point #01-43, Singapore

Review Coslab Beauty Spa  Waterway Point - Singapore Waterway Point #01-43

“Awesome lymphatic body massage with Qi Qi therapist . Very rejuvenated , relaxed and happy after the treatment. Highly recommend!” or “I have did 1.30 min massage in waterway point outlet, really thanks to Jenny. Very good service …” It is one of the few customer evaluation comments about Coslab Beauty Spa Waterway Point. Let’s read more of this article on to find out if Coslab Beauty Spa Waterway Point is quality.

Introduction about Coslab Beauty Spa Waterway Point

Here are some fundamental details regarding Coslab Beauty Spa Waterway Point. In terms of Beauty salon, it is generally believed that Coslab Beauty Spa Waterway Pointis one of the best places to choose and trust. It is placed at Waterway Point #01-43, 83 Punggol Central, Singapore. Whether you are looking for a place or a service related to Beauty salon, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 63845255 (+65 63845255)
  • Website:
  • Address: Waterway Point #01-43, 83 Punggol Central, Singapore
Images of Coslab Beauty Spa Waterway Point from stock collection and provided by customers

Detailed information of Coslab Beauty Spa Waterway Point

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Coslab Beauty Spa Waterway Point.

Monday, Tuesday, Wednesday, Thursday, Friday: 10:30 AM to 9:30 PM.

Saturday: 10 AM to 9 PM.

Sunday: 10 AM to 8:30 PM.


Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

15.43 km15 minute19 minute13 minute

How to contact Coslab Beauty Spa Waterway Point?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Coslab Beauty Spa Waterway Point via:

Phone number

You can reach Coslab Beauty Spa Waterway Point at 63845255(+65 63845255). Use the hotline to contact them right away for the quickest help and resolution to your problems.


You can contact Coslab Beauty Spa Waterway Point via It will react rapidly and assist you with your concerns.


You can directly come to Waterway Point #01-43, 83 Punggol Central, Singapore if you have any questions or want to try to experience its services.

Coslab Beauty Spa Waterway Point reviews

Coslab Beauty Spa Waterway Point is among the best destinations of Beauty salon in Singapore, and it merits your consideration.

Is Coslab Beauty Spa Waterway Point good?

To determine whether Coslab Beauty Spa Waterway Point is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Compliments to franny ! Enjoyed my 1.5 hours facial with her. Extractions was very thorough. Not hard selling was involved. Massage was great. Definitely will come back for her again ! Highly recommended”

“May is very pleasant and nice. Nothing much to complain about the facial treatment. Appreciate that the staff are not pushy at all. Fave deal was worth it.”

“Will recommend my aesthetician a Mei for treatment! Very gentle and asks for level required at every step! I would highly recommend the massage! My shoulders have been greatly relieved.”

“Did 60 mins javanese massage and I would say the service and treatment is fabulous. Recommending Qiqi for the javanese massage as her skill is great and the pressure is on spot. Worth giving it a try!”

“Awesome lymphatic body massage with Qi Qi therapist . Very rejuvenated , relaxed and happy after the treatment. Highly recommend!”

“I have did 1.30 min massage in waterway point outlet, really thanks to Jenny. Very good service …”

“Tried the Fave facial deal promo, it was great! Friendly staff and great service from KC! Will consider coming back, highly recommended”

“Very relaxing first time experience with Coslab. Caelyn was very friendly and shared her knowledge with me generously. The place and atmosphere was was very nice.”

It has won many reviews from customers on the website, including 255 feedbacks with an overall score of 4.9 out of five-star ratings. Out of those, 99% are positive reviews. has provided all the essential information about Coslab Beauty Spa Waterway Point, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Coslab Beauty Spa Waterway Point are not good quality, what should you do?

If you have had an unsatisfactory experience in Coslab Beauty Spa Waterway Point, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Coslab Beauty Spa Waterway Point, Waterway Point #01-43, Singapore

There is a total 255 reviews

4.9 / 5




  1. Avatar photo
    Sharlene Sou

    Great experience cosy place

  2. Avatar photo
    angel dust

    Bojin treatment. Painful but therapist Serene was very careful in procedure, taking pains to explain and check in throughout the treatment.
    No hard selling is a big plus…asked if I was interested in a package but no pushing.
    Ambience okay, comfort is reasonable.

  3. Avatar photo
    Ivy Lam

    Did 60 mins javanese massage and I would say the service and treatment is fabulous. Recommending Qiqi for the javanese massage as her skill is great and the pressure is on spot. Worth giving it a try!

  4. Avatar photo
    Stella Shi

    Has been doing my regular SPA with Coslab for quite sometime, finally I met a such professional therapist Cui Hua, She is very polite and humble, her massage technique is very precise, she knows her professions very well. Highly recommend such a good therapist, will definitely stay with CosLab.

  5. Avatar photo
    Akanksha Varshney

    Very nice facial massage.So relaxing head and shoulder massage too.No hard selling thats the best part
    Will come back soon again

  6. Avatar photo
    SL Tan


  7. Avatar photo
    Wong enqi

    I have been doing facial for 3 years and I feel really comfortable with their service. Their staffs are friendly and nice, they always welcome me with smile I have also seen improvment in my skin.

  8. Avatar photo
    Gwen X

    Treated my mom to a Javanese massage + Guasha session. She’s someone who really can’t take any pain, but Yang Yang really made her feel super taken care of and relaxed after! She’s even agreed to go to more massages with me.
    I can tell Yang Yang takes her job very seriously and tries her best to give a really stellar professional service. Thank you!

  9. Avatar photo
    Jacinta Chong

    I had Facial and massage and it’s amazing! Thanks Hong ye and KC for their excellent service learn a lot about my body and my skin condition! Will definitely revisit soon!!

  10. Avatar photo
    jolyn phoen

    Amazing experience at coslab Waterway Point outlet! Highly recommend

  11. Avatar photo
    Gloria Neo

    First time doing a facial and the service was great! Wasn’t as painful as I thought and was happy to find that my face got better almost instantly

  12. Avatar photo
    Tan Yeu Shiuan

    Did facial at this place, May was professional and executed the facial well

  13. Avatar photo
    Angela Yap

    Pleasant experience here!

  14. Avatar photo
    Jk Koh

    Been visiting Coslab for almost 10yrs, I enjoyed my facial session with Franny each time. She is skillful and knowledgable in this field. Her recommended treatment and service meet my expectation all these years. Nice Beautician. …

  15. Avatar photo

    I like their facial treatments, beauticians are friendly and professional especially Franny and Serene. Highly recommended.

  16. Avatar photo
    Py t

    Excellent service!

  17. Avatar photo
    Nabilah Yazid

    Thank you QiQi would highly recommend she is professional

  18. Avatar photo
    Maggie liu

    Good massage experience with Christine. Highly recommended

  19. Avatar photo
    Mydel Sanchez Lim

    Facial treatment. Quality is there for the 1.5 facial treatment which i purchase from Fave.
    Jessie is also good in taking care of my face. Other promo is offered but they respect my decision when i say i will purchase other time

    Planning to buy few vouchers as my christmas gift to friends.

  20. Avatar photo
    Wong Clara

    Massage was super good by Noor, she took pride and effort to help her client to release muscle tension.. I was all ready to buy package. I was feeling relax and calm.

  21. Avatar photo
    Wong Elva

    Very good service

  22. Avatar photo
    Mee Tein Eunice Liuu

    Very good skills and friendly customer service.
    Flexible in meeting our needs.

  23. Avatar photo

    Had a body massage inclusive of cupping and hot stone by Therapist Hong Ye. Excellent massage and points on pressure very good. The ambience of the room is cozy and music was relaxing. Slept a lot in between the massage. Very warm and soothing to the muscles. Would recommend Coslab Waterway Point outlet anytime. Convenient & accessible too!

  24. Avatar photo

    Have been doing Facial with Caslab for 2 years. Really enjoy doing the facial treatment by therapist Yang Yang. She is very skillful, friendly and always welcome me with a smile. Manager Jenny is also very friendly and patient whenever I have questions. They never fail to make me feel welcome when I come for facial! Very good service and no hard selling.

  25. Avatar photo
    Vany Hartono

    May is friendly therapist

  26. Avatar photo
    Priya Lewis

    The facial was good,specially the extraction and massage.The person who did for me was also very polite and explained clearly.

  27. Avatar photo
    Ng Shu Lin

    had deep tissue massage by Jenny. she was very nice and friendly. really helped to loosen my problematic back and neck! recommended

  28. Avatar photo
    Christina Christina

    Had a great experience with Noor for massage and she really know what you need. Service is great.

  29. Avatar photo
    See Yin Lew

    Overall is good and I signed a package with them

  30. Avatar photo
    ryan soh

    Very pleasant and amazing experience here! Came here for a few sessions already and definitely recommended!

  31. Avatar photo
    Janee Lee

    May is very pleasant and nice. Nothing much to complain about the facial treatment. Appreciate that the staff are not pushy at all. Fave deal was worth it.

  32. Avatar photo
    Si Ting Yong

    Franny is the best!! Best service I ever have!

  33. Avatar photo
    Suvarna Hegde

    Very good service and had relaxing body massage, not pushy to top up for packages
    Highly recommended

  34. Avatar photo
    Edwina Tan

    Been a customer since 2019. Always only look for Franny for facial and Qiqi for massage. Both are very skilled and good at what they are doing. Will continue to be a customer! Highly recommended

  35. Avatar photo
    Soek Yin Gan

    Qiqi, services good, nice massage for my body. Thank

  36. Avatar photo
    Sruthi B.N

    Hongye is the person who assisted me. And she is fabulous. This was the first time I took service from coslab. And I had a brilliant experience. I would definitely suggest to try their service atleast once.

  37. Avatar photo
    Joanne Yeo

    Came for a massage on a Friday evening and I must say that the services are great with no hardselling Masseuse name is Qiqi. …

  38. Avatar photo
    Jeanette Hannah

    The massage service at coslab PUNGGOL is heavenly

  39. Avatar photo
    Tianmin Huang

    Very good massage! The shoulders felt less tense after the massage! I was attended by Noor and she is superb!

  40. Avatar photo
    Moon Lim

    Ive been with coslab for 15 years. The first one i went was at sengkang compass point, ms sally was my consultant. Then i shifted to novena coslab and got to know fanny for another 12 years. She has been my favourite consultant by far. She does beautiful barbie doll curls, waxing upper lip half leg. And my IPLs. I trust her and she always made me beautiful before my events. Thank you coslab for giving me the confidence i need.

  41. Avatar photo
    Wei Jian Kho

    Amazing experience in here coslab , the staff aslo very accommodating, special thanks to Ms. Gaik for the best service to me.Always give people more than they expect to get. Well down Gaik

  42. Avatar photo
    Sumathi Krishnasamy

    I had my facial session with my therapist Serene. She is very friendly n patient. She also gives sound advice. She doesn’t rush through the session n is very meticulous. And her massage is super good. Thanks Serene for the wonderful experience

  43. Avatar photo
    Ng Wei Da Kenneth

    Had a facial appointment at Coslab waterway point and was served by Yang Yang. She was professional and detailed. Highly recommend!

  44. Avatar photo
    Shannon Yeo

    The facial was very relaxing and good. But the price of the package was abit too costly.

  45. Avatar photo
    Li Ying Sam

    Receptionist and masseuse is professional and nice to talk to. Great spa ambience.

  46. Avatar photo
    Serene Yeo

    Noor was very good and patient in her massage.. usually i was afraid of pain but she was doing it slowly and effectively. Very happy with her service.. highly recommended!

  47. Avatar photo
    Jurianah Basri

    Massage is excellent! No hard selling. Pleasant staff!

  48. Avatar photo
    Mary Ann Andir

    Hongye, the servixe was just what I need, i will certainly come back. Thank you

  49. Avatar photo
    Win Lim

    My beautician GAIK at Coslab PUNGGOL WATERWAY POINT is very profesional and dedicated. She is really experienced Excellent service & well done

  50. Avatar photo

    Together with a friend, we did the fave 1.5 hours package. It was super relaxing, and there was no hard selling. Pleasant experience.

  51. Avatar photo
    Ser Nee Lew

    Feel fresh, good service provided by Nichole

  52. Avatar photo
    livonia chua

    Enjoyed my facial and especially the massage very much. Nur, my massage therapist did a fantastic job in her Javanese styled kneads. Friendly staff. No hard selling.

  53. Avatar photo
    jasmine taskiran

    Good massage

  54. Avatar photo
    Zulayha Syed

    Massage was good. No sales pressure. …

  55. Avatar photo
    Joey Chan

    Comfortable environment and good service provided. Yang Yang is a professional therapist, the way she massage is comfortable and she will concentrate on the part that need to improve. Strongly recommended for her services. Customer Service – Ms. Sally is very friendly and helpful. They are not pushy. It’s recommended for those who needs to have good massage at a fancy environment and comfortable massage for first try.

  56. Avatar photo
    Jessica Lo

    Very good service from Franny. She has good extraction skill and is also knowledgable in facial information. A helpful staff who is always approachable.

  57. Avatar photo
    Caroline Chua

    Excellent and friendly.

  58. Avatar photo

    Had a massage from Cui Hua and she was friendly and attentive.

  59. Avatar photo
    Wan Sin Cheng

    Body massage service.

    I enjoyed the body massage by the professional masseur- Hong Yue. Really love here skills and I feel total relax upon and after her service.

    I’ve been enjoying their service since many years ago, around 7- 8 years, when there are at the old address (Sengkang Mrt Station).

    Besides, overall the staff there are friendly too, very approachable, including the front desk, the beauty consultants, others masseur and the manager too!

  60. Avatar photo
    Daphne Ngai

    My face look glooming after the facial

  61. Avatar photo
    Radhika gupta

    Overall very good experience with message and services of attending customers is very nice

  62. Avatar photo
    Anna bel

    The lady was very friendly and helpful. She helped me understand my skin better. There was no hard selling even though i used a fave voucher.

  63. Avatar photo
    amanda lam

    The session with Cui Hua was really good. The deep tissue massage helped to release my body tension. She was very professional yet gentle. Would recommend friends for their massage service!

  64. Avatar photo
    ally qiu

    Had a facial yesterday by waterway Franny. The whole experience was very pleasant. Franny did a thorough job for extraction, very professional.

  65. Avatar photo
    Ann H

    Just enjoyed a massage by Nur who was very pleasant and interactive. I will definitely recommend her service. Great job!

  66. Avatar photo
    yan yee wong

    Did 90mins massage with ni jiu, feels very relaxing. Cui hua is the best!

  67. Avatar photo
    Clarissa de la Paz

    My favorite massage place in Singapore

  68. Avatar photo
    Iris Lynn

    I have been with Coslab ever since from Sengkang branch. I always love their pampering facial from my friendly and experienced beautician Franny. She knows which facial to recommend and carry out according to my skin condition, which varies due to the environment. I always feel so safe under her skilful hands. Not forgetting their relaxing massages by Hongye, Cuihua, Qiqi and Yang Yang, they always know how to soothe and unknot my tensed nerves and muscles. It’s so comfortable that I always can catch a wink during the massage. I would highly recommend their professional services, in fact if they leave I would definitely follow up with them. Thanks to Sally and her team too. Please keep up your excellent service.

  69. Avatar photo
    Zhi Qing

    I tried the lymphatic drainage massage for 75 min. The staff was friendly and ensure that she adjust the strength accordingly for different parts depending on the comfort. Would recommend for the massage.

  70. Avatar photo
    huiming lam

    Good service! And good results!

  71. Avatar photo
    Siew Yin Kong

    Great treatment !

  72. Avatar photo
    thiri k

    I had very good facial experience at coslab Novena. The beauty therapist SUVY BEH is very professional, friendly and experienced. She advised me how to take care of my pimple prone skin and daily skincare routine. She went extra miles for customer satisfaction. Thanks SUVY.

  73. Avatar photo
    Sharon Wong

    Massage is good and facial can be better with massage. Has to top up $25 for extraction.

  74. Avatar photo
    Desmond Leacov

    Good service. Friendly staff.

  75. Avatar photo
    P K (Merlionguide)

    Had an excellent experience yesterday, went for gua Sha facial and lymphatic body massage with essential oil (top up) using Fave voucher.
    Super worth it, after not going for massage for 2yrs plus I felt so relaxed.
    Reception Staff and beautician and masseuse Ah Mei and cui hua , took such good care of me. Very professional, attentive and nice people.
    Thank you so much. They were also very understanding when I needed to reschedule due to unforeseen circumstance so I am really grateful because I really needed this to help me to relax thanks to covid.
    Package was offered and add ons recommended, did not push so I appreciated that. They let the service speak for them, and so no need to hard sell. I can’t put pictures as it wouldn’t be right but the environment is relaxing, nice soft music, dim lights and heated bed to keep u warm during body massage. Come on, top notch.

  76. Avatar photo
    Hui Yi Ngoi

    Good javanese massage experience. Service is not bad too.

  77. Avatar photo
    Leong KM

    Visited this outlet for my skin treatment. I was served by Ms Franny. She is knowledgeable and professional, and very friendly too. Overall experience was pleasant and satisfying. Strong recommended to look for Ms Franny for a quality skin treatment!!!

  78. Avatar photo
    Cheryl Fong

    I had qiqi and caelyn as my beauticians for a massage and facial service. They were very patient and professional and gave me feedback on my body and skin and how to counter these negative aspects of it.

  79. Avatar photo
    Shir B

    Very good customer-centric service, friendly and meticulous! …

  80. Avatar photo
    Nateline Tan

    First time try the cooling jet spray facial and not bad

  81. Avatar photo
    Wei Ting Chua

    Did under Fave, KC did a great job, good service

  82. Avatar photo
    Chooiling Ho

    The service at this beauty spa located at punggol is very good. Especially one of the worker name Franny, she is very kind, friendly, the skill and the knowledge of the skin are very good.

  83. Avatar photo
    Vivien Leong

    My facial was served by franny. She is skillful and knowledgeNice beautician. …

  84. Avatar photo
    Fereh Zheng

    Had a great and relaxing experience! Great skills from the therapist. Had a pleasant experience.

  85. Avatar photo
    Nikki Yeo

    Service was excellent. Would definitely visit again.

  86. Avatar photo
    Chelleber Duls

    It’s my first time in coslab. I purchased in fave and their service is excellent. Relaxing and no hard selling.

  87. Avatar photo
    angel dust

    Bojin treatment. Painful but therapist Serene was very careful in procedure, taking pains to explain and check in throughout the treatment.
    No hard selling is a big plus…asked if I was interested in a package but no pushing.
    Ambience okay, comfort is reasonable.

  88. Avatar photo
    Lynn Png

    relax yourself here. Done by Serene so many years, really see the difference. Thanks Serene Goh …

  89. Avatar photo
    Yvonne Leow

    Wonderful experience since the first day I came across Coslab massage and facial. Has been with them as a loyal customer since May 2018.

    Thanks to Elva and the team for their professional and great customer service! Recommend bo Jin face treatment and body massage!

    Most importantly they don’t force sale and this make you feel even more home.

    (5 stars)

  90. Avatar photo
    Tan Gek

    Hv been patronising Coslab for body massages by Nierl for over 5 years now. She is my best pick for a good massage.

    Pauline Tay

  91. Avatar photo
    Marianne Tan

    Had a pleasant experience. The therapist was professional and the facial was comfortable.

  92. Avatar photo
    Amanda Rick

    Gaik was very informative and helpful. She was very thorough and specific in explaining. A very pleasant experience. No hard selling. Will come back again.

  93. Avatar photo
    Swee Chin P

    Great service by the staff, will definitely come again soon!

  94. Avatar photo
    Wendy Lai

    Was initially with novena outlet. The experience was good, Penny and Lisa are very good. Moved to Punggol and Cobslab transferred my account to Punggol without transfer. Noor is very good, strong strength while very gentle at the same time. Just signed up for more with cobslab.

  95. Avatar photo
    Sim Lan Loy

    Good quality and professional service provided by Yang Yang at the Waterway point outlet for the past year I have been with Coslab. Not only did Yang Yang provide me with relaxing facial and massaging experience, she is also very friendly and approachable. I will definitely recommend her to my family and friends.

  96. Avatar photo
    Brenda Lim

    Very relaxing first time experience with Coslab. Caelyn was very friendly and shared her knowledge with me generously. The place and atmosphere was was very nice.

  97. Avatar photo
    Nydyn Chen

    Great massage experience. Better than most places!

  98. Avatar photo
    June Liu

    Very good service and skin treatment and facial! Have been using them for ages! Highly recommended!

  99. Avatar photo
    May Goh

    This is my first Coslab branch. I like it very much. Good service esp Ms Franny. Staff are friendly.
    I like the SMS reminder service, just reply via SMS too. Hassle free (compare to those phone call reminder).
    Thanks !

  100. Avatar photo
    Chiang Huiwen

    Overall experience is good. Got vouchers from Fave. Not pushy towards their packages at all. Very good service.

  101. Avatar photo
    Janet Oh

    The Waterway Pointc oslab beauty is very good place for you to do facial.serene is very nice and experienced

  102. Avatar photo
    Isabel Ong

    Nicole was my facialist. She did a great job – the extraction was painful but she was skillful, and I enjoyed the facial and shoulder massage she gave. My skin felt smoother and softer immediately after.

  103. Avatar photo
    charmaine wong

    Purchased facial deal through fave. Caelyn is professional, really enjoyed my facial here. No hard selling which is good, thanks

  104. Avatar photo
    Joreen Ng

    I am a customer of Coslab Sengkang for many years before they relocated to Waterway Point.

    It is very difficult to find good masseurs and fairly affordable full body massage services in Singapore, and I am lucky to have found Coslab back when I was still studying.

    Hong Ye has been my masseur since 6-7 years ago (either that or longer haha), and she has always been spot-on on my sore spots without me having to say anything. Her massage techniques and additional services like Gua Sha and Cupping are always done well, and hence I always feel better/more relaxed after each session.

    In addition, I have to share that I never felt forced to buy anything as they do not do hard-selling. This is also one of the reasons why I stayed on with them for many years.

    Overall, I would recommend Coslab Waterway Point to anyone looking for a good massage in the North-east area.

    Special Thanks to Hong Ye for your excellent massage services always! ^^

  105. Avatar photo
    Iyy Chew

    Bao Jin eye and face treatment is good.

  106. Avatar photo
    Mich Box

    I have been visiting coslab for almost 2 years. I was recommended by my friend to this beautician Franny. Ever since she help me to cure for my problem acne skin. She been taken care of my concern very good. She knows my skin well, and recommended me good treatment for my skin. I will continue support her whenever she goes.

  107. Avatar photo
    Chris Chong

    Visited this outlet for my skin treatment. I was served by Ms Franny. She is knowledgeable and professional, and very friendly too.I will continue support her whenever she goes.

  108. Avatar photo
    Vidhyapriya Kannamma Thanigaivel

    I did O2 facial and Ms Yang Yang has done it for me. She is very professional and she treated me very well. Totally the experience and ambience is very nice.

  109. Avatar photo
    ama k

    Great service, friendly staff and treatment was good

  110. Avatar photo

    Coslab i will strongly recommended.

  111. Avatar photo
    Gigi Wong

    Done facial here. Good service and friendly staff.

  112. Avatar photo
    Michelle Tjiu

    Good service, pleasant massage

  113. Avatar photo
    Merry Pottas

    No hard selling at all, i was there for body massage, the body massage was good! Compare to other places inside mall.

  114. Avatar photo
    Khaliqah Khalid

    Masseur was very gentle and constantly asked if the pressure was fine. Very nice environment too! Purchased 1 returning 90 mins massage treatment.

  115. Avatar photo
    Vanessa Tan

    The massage was really good and comfortable..

  116. Avatar photo
    Jasmine Yeoh

    I have been a regular customer at coslab for 2 years and regularly visit them for their facial treatments, massage, guasha and kestos treatments. The staff at this outlet are always friendly and ready to serve. Their treatments are also good and I always feel rejuvenated after every treatment.

  117. Avatar photo
    Jean Loh

    Extraction was painless and effective massage done was relaxing as well, love the cooling feeling from the mask applied at the end.

  118. Avatar photo
    Michelle Ong

    Cui Hua, thank you for another amazing masage! Really love your great massage skill and your pleasant personality I have been a customer to coslab for more than 5 years and your skill never disappoint me. You always did a great job focusing on my problem areas which were neck, upper shoulder and my back. Another big thumbs up to you!

  119. Avatar photo

    franny service is good and very friendly

  120. Avatar photo
    Laine Fu

    One of the better facial and massage services I have experienced . Very professional and skillful staff especially YangYang. She is patient and accommodating. Definitely my go to person for massage and facial services …

  121. Avatar photo
    Anne L

    Had a relaxing massage at waterway branch. Highly recommended!

  122. Avatar photo
    chloe chan

    massage was really good and the people are super friendly!! will definitely come back :’)

  123. Avatar photo
    Nierl Lo

    Not hard selling, Franny always taking care of my skin, she is a very experience beautician, the extraction is fast and clean. Love the o2 facial and also eye guasha, really comfortable.

  124. Avatar photo
    Doreen Winata

    Thank you Kacy for the amazing facial treatment! Always trust her with my facial …

  125. Avatar photo

    Great experience with the beauticians, long time relationship! ESP Fanny and Hong Ye! Come try their expertise and you will be know their skills! Superb …

  126. Avatar photo
    See Ling

    Good service and all the personnel are very detailed and friendly.

  127. Avatar photo
    Janice Tay

    Hi my name is Janice Tay. I visit Coslab Waterway point twice a month to be pampered by my facial specialist Franny and my massage specialist Nierl. Franny is very skillful and she always made my face glow after a facial treatment. Besides she is friendly and caring. As such there is zero communication problem between us. She understands what her customers need. Nierl gives me full body massage as well as foot massage. Her skills are so good that I always fall asleep halfway and then wake up feeling refreshed. I love her foot massages especially. She is such a friendly and sweet darling. Thanks Franny and Nierl for making me feel like a queen whenever I am at Coslab Waterway point.

  128. Avatar photo

    staffs are friendly and patient
    facial service is good

  129. Avatar photo
    Jenny Xu

    I found that the coalab products are very good and my skin condition improving a lot。

  130. Avatar photo
    Dawn Cheah

    Got my voucher through Fave. The whole experience was very pleasant, the staff were very professional and they were not pushy at all. Very satisfied with the whole experience.

  131. Avatar photo
    Nurul Hafiz

    Amazing and refreshing massage by masseur Sap. She was very friendly and very skilful. A wonderful experience that I signed up for a package. Thanks Sap!

  132. Avatar photo
    Koh Xuan Wen

    My masseuse, Qiqi, was really good! I enjoyed her thorough massage, skillfulness and motherliness. 10/10 will recommend Appreciate that COSLAB was not pushy in selling their packages as well will certainly come back.

  133. Avatar photo
    Kezia Koen

    Great service and experience.
    Good massage by Qiqi and facial by Caitlyn.
    Very happy with both treatments, will come back!

  134. Avatar photo
    Shaojun Mou

    Christine is very friendly and professional. Highly recommended

  135. Avatar photo
    Elaine Lee

    Good skill, good service and reasonable price. This is the reason why I continue with coslab since year 2011 to now.

  136. Avatar photo
    Fauziah Ali

    Great experience and amazing customer service especially from franny!

  137. Avatar photo

    Good service …
    Friendly staff

  138. Avatar photo
    Rowell Lim

    i dont usually sign massage packages, however the massage from Yang Yang is so good that i signed their massage package (with Yang Yang of course) after 1 adhoc session. Yang Yang is very professional, consistent and has really good skill for massaging. thank you Yang Yang !

  139. Avatar photo
    Lim Jasc

    Had a wonderful facial experience done by KC!
    She is really nice and patient
    Highly recommend!!

  140. Avatar photo
    Lam Agnes

    Cui Hua is a skilled and knowledgable therapist. As a client that uses massage therapy frequently I was pleased to find Cui Hua.

  141. Avatar photo
    Japneet Kaur

    The facial was very relaxing! Highly recommended!

  142. Avatar photo
    Suzanne Tan

    I’ve signed up my facial package with Coslab Sengkang for many years. Franny who very experience facial beautician is taking care of my facial treatment. She will always give me advise on my skin care.Initially the salon is located in Sengkang and further moved to Punggol Waterway Point. Ever since they moved to Punggol, I did not change my facial beautician instead to follow her wherever she goes. I would strongly recommend Franny to anyone who wish to have facial treatment at Coslab Punggol.

  143. Avatar photo
    sookpin Loh

    Service is good.

  144. Avatar photo
    diana wan

    My facial therapist is yang yang who is very professional, knowledgeable with great bedside manner. It was very relaxing to have my facial conducted by her.

  145. Avatar photo
    Siti Zed

    Good massage and professional service.Thanks!

  146. Avatar photo
    Jewel Low

    Bought fave voucher for a facial session. Staff was friendly and no hardsell. Pleasant and enjoyable session

  147. Avatar photo
    Karen Camille Martin

    Staff are nice and friendly.

  148. Avatar photo
    Play Pretend

    KC is very patient and professional! She’s been my go-to for my eyebrow services.

  149. Avatar photo
    Jaz Gven

    Coslab Waterway Point Punggol executes excellent service. All the staffs are quite nice from the receptionist to the therapist. I’ve done full body massage and quite satisfied with every stroke the therapist have done with my aching muscles. Noor is a very good and knowledgeable therapist, my reason to sign up for a package. Highly recommended.

  150. Avatar photo
    Shilpa Purushothama

    Facial was excellent. Great services!

  151. Avatar photo
    Zoey Lee

    Nor massage very good and professional, thank you so much …

  152. Avatar photo
    Bernadette Sudha

    I had facial and massage done, their service was gd and felt very relaxed.. I really enjoyed!

  153. Avatar photo
    Nur Fatin

    I’ve been coming to coslab for the past few years and i must say its my go to place for a full body massage. The ambience is very relaxing and my therapist Cuihua, and in fact other therapist is very skillful. I love their technique. Highly recommended.

  154. Avatar photo
    Vaishali Prajapati

    Very relaxing facial,,, …

  155. Avatar photo
    Veena D

    Excellent facial…… extracted all the blackheads and good facial massage

  156. Avatar photo
    yolanda fransisca

    My therapist is cui hua. I purchased fave 60min plus hot stone. Very relaxing and hit all the hard knot tht i have. Very recommended!

  157. Avatar photo
    Pinoy SingaLah!

    I like the service here in Coslab – Waterway Punggol branch. The staff is very accomodating. They were very prompt in attending to my request to transfer my card from Yishun to Punggol as it’s closer to my house and work place. Special thanks to Ms. Gaik. I love how she did my eyelash perm. I like it very much! The best I had so far! Awesome service! More power to Coslab!

  158. Avatar photo
    Grace Ho Yen Fen

    Very good service, Loved the service here. Today I did the Peel M facial, felt my skin rejuvenated and brand new after treatment. Will definitely recommend to others. Love being pampered.

  159. Avatar photo
    Karyn Li

    First time here for a massage. The massage is relaxing and the staff are friendly and nice! Will recommend.

  160. Avatar photo
    Juliette Chong

    Franny’s approach is calming and reassuring, always delivering a high standard of treatments and services. She is very knowledgable and a professional beautician.

  161. Avatar photo
    Catherine lee

    Very comfortable and relax. Good service, highly recommended.

  162. Avatar photo
    Celine Lim

    This review is for Cui Hua, who gave one of the best massages I’ve had.

  163. Avatar photo
    Christine Singh

    First time here,tried the trial Back massage and Cupping $58. Advertise is with Back Scrub but the Reception staff told me they won’t do the back scrub since my shoulder is very stiff.Great massage recommended.

  164. Avatar photo
    Kailing Kailing

    Visited Coslab at Waterway Point for facial and massage. Had a really good experience with both facial (performed by KC) and massage(Yang Yang) . Especially the massage where all my body nodes are relieved . Highly recommended to visit here!

  165. Avatar photo
    Suriyati Saaid

    The service that i received was good. The staff is friendly. Very recomended …

  166. Avatar photo
    ann chuah

    Cos lab water way point. Had my 1st facial with Serene, very professional. Given me very good advise on my skin condition and detail explanations on every steps. From Cleansing to extractions, massage and mask. I really enjoyed every moment of my facials. Highly recommended and will definitely go back again in months time. Qiqi assist with my 60 mins Tuina, Deep tissue massage. Very skillful and sharing her knowledge. Advise on my body condition. I enjoyed the whole session. Both Serene and Qiqi are very friendly and no hard selling. Recommended me with their star products, however no hard selling.

  167. Avatar photo
    lydia wati

    Jenny was so professional in her job.. She explains the condition of my body and advise the best method to relief the pain. Will definitely come again to look for her.

  168. Avatar photo
    Daisy Yeo

    I have been a long time customer with Coslab Waterway and I like especially Fanny’s skills in doing my facials. She is very professional and would give sincere advice.

  169. Avatar photo
    Jaclyn Lua

    Good experience for my massage n facial. Good service. Thumb up.

  170. Avatar photo
    Joey Foo

    Compliments to franny ! Enjoyed my 1.5 hours facial with her. Extractions was very thorough. Not hard selling was involved. Massage was great. Definitely will come back for her again ! Highly recommended

  171. Avatar photo
    Yx Yx

    Good lymphatic massage. Lady who did massage was also very friendly and gave some good advice on accupressure points.

  172. Avatar photo
    kee nieng

    Have a great experience with coslab especially franny! Always make me feel welcoming. Manage to help me with my acne scar and pores. My outbreak also more controlled under her guidance. Trully professional! Highly recommend~

  173. Avatar photo
    Nur Amirah

    Bought a facial through fave app. Gaik was extremely good and experienced. She shared alot of tips. Extraction was painful but its because ive nvr had facial before. Love the atmosphere and room was good.

  174. Avatar photo
    akankhya mahanta

    The massage was really nice. Enjoyed our one and half hour massage.
    The service and ambiance is really peaceful …

  175. Avatar photo
    Leah Liu

    Well done facial by kc, cleared lots of my pimples. Thank you!!

  176. Avatar photo
    Shaikha Nazmin

    Noor relieves all the aches on my back especially the grilling migraine that I had throughout the day! Great experience, will be back!!

  177. Avatar photo
    Royce Ho

    Tried the Fave facial deal promo, it was great! Friendly staff and great service from KC! Will consider coming back, highly recommended

  178. Avatar photo
    Gladys Liao

    Massage was very good, therapist are friendly.

  179. Avatar photo
    Joren Colega

    I’ve started going to Coslab since 2010 when they were still at Sengkang and subsequently followed them in Punggol Waterway Point. Since then I’ve never been to any facial salon in Singapore as I’m a satisfied customer. Franny is the one taking care of my facial. She is knowledgeable in her craft. She would honestly recommend a skincare treatment that is best for my skin. Not only that, she is also very good in eyebrows shaping and relaxing massage. She is excellent and highly recommended.

  180. Avatar photo
    valarmathi kumar

    I have did 1.30 min massage in waterway point outlet, really thanks to Jenny. Very good service …

  181. Avatar photo
    Jennifer Ong

    Tried a facial and massage trial via fave and love their services and warmth. Non pushy in overall, the massage therapist is good and beautician is knowledgeable in sharing about pressure points and blockages on my face.

  182. Avatar photo
    Joey Foo

    Compliments to franny ! Enjoyed my 1.5 hours facial with her. Extractions was very thorough. Not hard selling was involved. Massage was great. Definitely will come back for her again ! Highly recommended

  183. Avatar photo
    Jayashree J

    Had a very good experience…..they are very dedicated

  184. Avatar photo
    Neha Gautam

    Bought a promotional package on fave for body massage & facial. The service was great, the masseuse had strong hands and took all my aches and pains away. Also tried the gua- sha facial and was very relaxed after the treatment. Good to find a nice place in Punggol.

  185. Avatar photo
    Parthi Chan

    The facial session was relaxing and nice. May was skilful and lovely to talk to. Nice ambience and will give it a go again in the future.

  186. Avatar photo
    Monde Le

    I’ve had Serene do Bojin facial these last 2 years. My face is slimmer and glowing; goodbye my double chin. Serene is extremely skilful, professional and dedicated

  187. Avatar photo
    Ika Woots

    Great experience! Love the services and practice!

  188. Avatar photo

    The massage is really good. My therapist is Christine and she really good. Recommended to come here and do massage! …

  189. Avatar photo
    Min Lee

    Will recommend my aesthetician a Mei for treatment! Very gentle and asks for level required at every step! I would highly recommend the massage! My shoulders have been greatly relieved.

  190. Avatar photo
    Eva Lew

    The experience is good. Their service is recommended. Signed a package with them after first trial

  191. Avatar photo
    seeching koh

    was served By Franny . greatly appreciated as she is very thoughtful, professional beautician.

  192. Avatar photo
    Joey Yan

    Did eyelash perm and the results is superb. They do not really hardsell and good service. Have added $5 serum for a better results. Overall satisfied with my eyelash perm

  193. Avatar photo
    Lim Peiyu

    Hong ye is great at massaging and KC is good at facial! Keep up the good work

  194. Avatar photo
    Ho Helen

    This is my first time here with my friend. Excellent service without hard selling.
    O2 spray treatment really works on both of us and we really like it so much. Thank you Serene and Yang Yang. O2 spray must try!

  195. Avatar photo
    Vero Fitness

    Good oil massage. Feel refreshed after. Highly recommend.

  196. Avatar photo
    Guru Shylu Winston Dance & Music

    Tried a Javenese massage here. Awesome massage & Great service. Reasonable price. Definitely worth for the amount.

  197. Avatar photo
    Jia Min Low

    Been a customer of coslab for a decade and been a loyal customer since. Always have a comfortable experience with them and they don’t hardsell. The staff are well trained and professional. Definitely reccommend!

  198. Avatar photo
    Sheila Chew

    Great facial and massage experience! …

  199. Avatar photo
    Haze Zhou

    Pleased with the facial service by Serene of Pg Waterway. She’s attentive and will recommend the facial type for each session. Overall face condition has improved.

  200. Avatar photo
    Soh Juliana

    Thx Caelyn for your excellent service, recommended.

  201. Avatar photo

    Having a very relaxing treatment by Nierl at punggol outlet …

  202. Avatar photo
    Tee Kheng Bok

    My wife was served by franny since day one before the branch shifted to waterway point. Her skill and care and the customers approach has been perfect

  203. Avatar photo
    Mishal Lemon

    I had a wonderful time at coslab: I did their 90 minutes Javanese massage and chose a hot stone treatment. My masseuse Qi Qi was extremely thorough and kind and I felt very safe and relaxed throughout the session. Highly recommended!

  204. Avatar photo
    Channe Olalia

    It was a good body massage experience. Noor was very friendly and kind during the session. I’m supposed to get a hot stone for the 15-minute treatment but she recommended me to go for guasha because of my shoulders. I felt so much good after the massage, so I bought another massage package and will request for her to massage me again! got my massage from Coslab Waterway Point.

    Thank you so much Noor!

  205. Avatar photo
    April Sim

    Did the massage and it was great! Highly recommended

  206. Avatar photo
    Just Someone

    Been there and had a wonderful experience from the beautician,Jessie. Very professional, skilled and experienced

  207. Avatar photo
    hng hj

    My beautician Franny was very professional, experience , and provided me sound and good advice for my sensitive skin.

    The main point for me to visit the waterwaypoint shop is mainly due to her professionalism and good service.

  208. Avatar photo
    Khuzy Jumat

    Thank you Qiqi for the great service and worth the experience.. she is very good when massaging esp the pain area. Recommend her for those who need good experience.

  209. Avatar photo
    Zlata Rege

    Awesome lymphatic body massage with Qi Qi therapist . Very rejuvenated , relaxed and happy after the treatment. Highly recommend!

  210. Avatar photo
    Dana L

    Qiqi does the best massages! She quickly identifies the sore areas and targets them without asking. Very professional, no hard selling. Thanks!!

  211. Avatar photo
    Nur Sakinah

    I just had my 90 mins Deep Tissue Javanese massage + 15 mins back treatment. All thanks to a Fave voucher. I was welcomed by a friendly receptionist who told me to fill in my particulars and next to fill in a form understanding that I might get bruises during my massage, what level of strength I want the massage to be etc. I was then led by Hong Yi (not sure of the spelling, sorry!) to my private massage room. Do not second-guess her small build! She was so professional and strong. I picked the deep level strength of massage; choices were low, medium and deep. And Hong Yi did not disappoint. There were some bits where it was quite painful but I understand due to my body being so sore. I especially had a sore lower back and neck. Amazingly, all those sores disappeared after my massage ended! I really enjoyed my massage there and would recommend those that want to try Coslab for the first time, thanks to the voucher.

    P.S. due to covid, they have placed safety measures like temperature taking at entrace, cleaning sheets at the massage bed and the masseuse will be wearing gloves as well. But that didn’t hinder the quality of the massage!

  212. Avatar photo
    sf l

    Great experience from beautician Yang Yang, the extraction and massage technique are great and very enjoyable. Thanks!

  213. Avatar photo

    Everyone is friendly and the place is accommodating. A special thanks to Caelyn for providing me a good facial. Really needed it! No pushing of buying products too. Received a free eye mask and a drink. Superb service. Will definitely return.

  214. Avatar photo
    Xandella Tan

    May/Mei is a very nice and friendly beautician who listened to my requests during the facial – would highly recommend her as she did an amazing job at the shoulder and neck massage and the facial extraction as well!

  215. Avatar photo
    Edith Eng

    I always look forward to my monthly facial with Serene. I love my face done by her, she will always explain the products she uses on me and provide excellent guidance.

  216. Avatar photo

    Serene is very friendly, nice and knowledgeable. Also not pushy. Will come back again.

  217. Avatar photo
    norlia kamaruzaman

    I like the way she massage me its very nice.

  218. Avatar photo

    Jenny was really thoughtful and nice during the massage. Really enjoyed it thank you!

  219. Avatar photo
    Shi Ling

    Hong Ye was great in loosening my knots in my shoulder and back. No hard selling too.

  220. Avatar photo
    Li Ming Kwok

    Amazing customer service. Very skillful and knowledgeable in skincare. Helps a lot with my sensitive acne-prone skin. Special thanks to Serene in providing a great facial and achieve a better skin …

  221. Avatar photo
    HaniElfie Meh

    Its a good experience for my first time facial here. No hard sale require. Very relaxing, cooling and fresh feeling. Will purchase again soon. To the therapist who do the treatment for me, please be gentle when opening the door. I got shocked suddenly because i was resting inside the room with the facial she had applied on my face.

  222. Avatar photo
    Email Sgp

    Very personalised and quality service. I like Serene Goh especially. She’s very willing to serve and attend to customer’s needs.

  223. Avatar photo

    Staff were thoughtful and considerate. Wonderful service.

  224. Avatar photo
    Nick Khoo

    Casey and Kaitlyn were super friendly. Very attentive and professional. Other staff were also approachable. Highly recommend their services to those who are looking for some self care!

  225. Avatar photo

    Had a body massage inclusive of cupping and hot stone by Therapist Hong Ye. Excellent massage and points on pressure very good. The ambience of the room is cozy and music was relaxing. Slept a lot in between the massage. Very warm and soothing to the muscles. Would recommend Coslab Waterway Point outlet anytime. Convenient & accessible too!

  226. Avatar photo
    Chong Bei Zhen

    The facial was great & it did help me improve my skin condition! :”)

  227. Avatar photo

    Staff are very good and accomodating.. it’s my first time to do facial and its worth it.

  228. Avatar photo
    Claudia Quek

    I have been with Coslab for a couple of years already. Franny is the one whom has been taking care of my 面子 and she is doing a great job and this is the reason why I have followed her from Seng Kang to Waterway Point.

  229. Avatar photo
    T S

    I did facial at Coslab. KC was very professional and love how she worked on me. She’s very friendly and replied patiently to all my queries. No hard selling. I signed up a package with them.

  230. Avatar photo
    Janice Chong

    May is very friendly and knowledgeable. Highly recommended!

  231. Avatar photo
    Shan Shan

    I have been with under very good hands of Franny since > 10years, following from Sengkang branch till they shifted to Punggol Waterway Point. Franny is definitely one of the most senior, experienced, and knowledgeable. I love the fact that she is NOT the hard selling type of person, because I honestly hates going to such places to be under pressure. She would always only recommend you the best treatment or product promotion that is suitable for you to considered and doesn’t push you to purchase if you are unwilling. In all honesty, if Franny is to leave Coslab, I will not continue with the salon too.

  232. Avatar photo
    J Low (Queenjayz)

    Done one hour massage with Hong Ye. Professional and friendly.

  233. Avatar photo
    Chew Zi Jian

    Coslab waterway point,Nicole service are very good.welldone !! I will come again ….

  234. Avatar photo
    Priyanka Iyer

    The therapist Yang was good .
    Liked the panda eye treatment .

  235. Avatar photo
    Leandro Siow

    Excellent facial. Kacy did an very good job. Will recommend this place.

  236. Avatar photo
    Thet Thiri Ko

    Had a really good time using the Fave voucher; Noor my massage therapist was really friendly and good with the massage!

  237. Avatar photo
    Heejin Roh

    It was really nice. CuiHua gave me a fantastic repairment session for my back and neck pain.
    Thank you very much Coslab!

  238. Avatar photo
    Arthi T

    It was a wonderful facial. The face felt very refreshed and supple afterwards. Also the shoulder massage and face message was great

  239. Avatar photo
    Maryam Sakeenah

    Very thorough massage

  240. Avatar photo
    Ansabel Lim

    Hongye was very professional and gave me advice on my body/health issues (which were all spot on) during the massage. She was very attentive, friendly and skilled. I heed her advice for ba guan and it wasn’t as scary as I thought. Thank you for the great job!

  241. Avatar photo
    Seshan sowmya radha

    It was really awesome ! I would recommend to anybody who wants a massage ! Very nice experience !

  242. Avatar photo

    Kindly and professional.

  243. Avatar photo
    May Low

    Since Coslab previously located at Sengkang compass point & now moved to Punggol waterway point, I have been doing my facial from coslab for many years,I have my experience & skillful facial beautician Franny,She knew my skin well and did well on my face,I am really appreciated and thankful to her.

  244. Avatar photo
    Ju Dy

    Was served by franny for the longest time, since before the branch shifted to waterway point, when she joined the trade. Her skill and care for customers has considerably been honed til you could describe it as nothing less than perfect with the best possible skills for facial and she actually plucks eyebrow fantastically….its perfect art at work actually, in addition to her caring and heartwarming smiles and attitude towards everyone.

  245. Avatar photo
    eileen lee

    I have been with Coslab at Sengkang before they move to Waterway point. What keep me continuing with them is mainly the massage therapist: Nierl. Every time I need to fix my aching shoulder and back, each time she do not fail to disappoint me. She know exactly what I need in each massage session and after each treatment, I feel refreshed and relaxed. The aches would be gone and I am fully rested. Most importantly is also she is very attentive and considerate, she know when I need little chat during the treatment and when I need to sleep. Without her, I won’t continue signing up with Coslab for so many years! Keep up the good work!!

  246. Avatar photo
    Muskan Chaudhary

    Went to Coslab for body massge and facial, was amazing, one of the best body masaages i ever had, defined a heads up, a must try.
    I am surely coming again angd again.

  247. Avatar photo
    Lida Malapascha

    My facial was a great experience.Thank you very much

  248. Avatar photo
    Swathi Saripalli

    Very well done. Facial was too good

  249. Avatar photo
    Felcon Crest

    Good service and professional.

  250. Avatar photo
    franny leong

    Enjoy the service here and nice staff too…

  251. Avatar photo

    Had my facial and massage at coslab waterway point. Massage done by Jenny was amazing as her strength was just right. Yang Yang who did the facial for me was meticulous . A very nice experience with coslab waterway point.

  252. Avatar photo
    brandstique sg

    Good and professional service. Love their massage for body and guasha for face

  253. Avatar photo
    Huatz Chen

    Yang yang was my beautician and she was really gentle and considerate with my requests.. would definitely recommend this place!

  254. Avatar photo
    Liang Yu Tan

    Good massage and facial.

  255. Avatar photo

    Great service, highly recommend Yang Yang Very professional and made me feel at ease

Review this post

Your email will not be made public. Required fields are marked *

All comments containing website links will be marked as spam