Review Challenger Vivo City, 1 HarbourFront Walk, Singapore

Review Challenger Vivo City - Singapore 1 HarbourFront Walk

“Li ying gave a great service, suggested multiple alternatives fir my exchange i wanted to do. Really great service” or “The store has a lot of merchandise. Particularly in the audio section but I came for them sweet printers.” It is one of the few customer evaluation comments about Challenger Vivo City. Let’s read more of this article on Thecityvisitor.com to find out if Challenger Vivo City is quality.

Introduction about Challenger Vivo City

Here are some fundamental details regarding Challenger Vivo City. In terms of Electronics store, it is generally believed that Challenger Vivo Cityis one of the best places to choose and trust. It is placed at 1 HarbourFront Walk, #02 - 34 / 35 Vivo City, Singapore. Whether you are looking for a place or a service related to Electronics store, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 63335858 (+65 63335858)
  • Website: https://challenger.sg/
  • Address: 1 HarbourFront Walk, #02 - 34 / 35 Vivo City, Singapore
Images of Challenger Vivo City from stock collection and provided by customers

Detailed information of Challenger Vivo City

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Challenger Vivo City.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 11 AM to 9:30 PM.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
5.68 km6 minute7 minute5 minute

How to contact Challenger Vivo City?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Challenger Vivo City via:

Phone number

You can reach Challenger Vivo City at 63335858(+65 63335858). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Challenger Vivo City via https://challenger.sg/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 1 HarbourFront Walk, #02 - 34 / 35 Vivo City, Singapore if you have any questions or want to try to experience its services.

Challenger Vivo City reviews

Challenger Vivo City is among the best destinations of Electronics store in Singapore, and it merits your consideration.

Is Challenger Vivo City good?

To determine whether Challenger Vivo City is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Li ying gave a great service, suggested multiple alternatives fir my exchange i wanted to do. Really great service”

“Bought many items from there. If you having membership will get better discounts. This is always the first computer shop I will go when I wanted to buy thing”

“Pokémon Trading Cards are now available in Challenger!!”

“One of the best Challenger store and great collections. I purchased my 27” Curved Samsung monitor from this store.”

“The staff here are very knowledgable about their products. Highly recommended to get your stuff from them.”

“Clean neat and good deals for computer or laptops and accessories. They also have a range of bags for laptops and gadgets. The prices are a good bargain most of the time.”

“Professional and friendly staff. Able to understand my request and needs and make sound recommendations. Thankx!”

“Best for anything related to computers and accessories”

It has won many reviews from customers on the website, including 138 feedbacks with an overall score of 4.3 out of five-star ratings. Out of those, 82% are positive reviews.

Thecityvisitor.com has provided all the essential information about Challenger Vivo City, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Challenger Vivo City are not good quality, what should you do?

If you have had an unsatisfactory experience in Challenger Vivo City, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Challenger Vivo City, 1 HarbourFront Walk, Singapore

There is a total 138 reviews

4.3 / 5

82%

18%

0%

  1. Avatar photo
    Dominic Chua

    Fantastic and first class customer service experience at Challenger VivoCity on 15 Dec (Saturday) afternoon. A model for all customer service to emulate

    Senado Pang who works with Challenger VivoCity for past 4 years and specialise in audio earphones and speakers – representing. Sonos brand

    My wife and I were shopping for earphones, Senado offered his expertise advice and helped us select the most appropriate earphones by letting us listen to 3 quality brands that fit our budget and requirements. And none were his brands – he was thinking for our needs and he gets no commission for these brands.

    My wife finally chose one of the brand and I decided to purchase wifi speakers from Sonos because of Senado

    Senado recommended most appropriate with promotion, and he pushed for a further discount with his boss for me

    Eventually for us, it was a very satisfying and most unexpected first class treatment and advice from Senado. At just age 20, Senado showed us how professional and passionate he is for serving customers in audio speakers. Even though he gets no commission for it

  2. Avatar photo
    Deryk Stronach

    Good selection of electfical goods and accessories.

  3. Avatar photo
    Rudianto Zhou

    They have various electronic equipment you might need or looking for, and their staff are well informed of each product so they can help you to decide the best equipment that suit you

  4. Avatar photo
    Wannie Michelmann

    Te Ming of Microsoft and other guy very knowledgeable and helpful. Kudos to them

  5. Avatar photo
    Mani

    Outstanding service at this challenger outlet. We used two sales reps for two different products and both of them were helpful, understood what I needed and offered the best advice and helped out. The staff at the cash counter also helped out and gave great customer service overall. I work in a customer centric industry and always appreciate good service when I see and this outlet has got it dialled that down, great work!

  6. Avatar photo
    Samuel Edyson

    Challenger is known to have bad service quality. Store is cramped (difficult walking circulation) and item are difficult to find.

  7. Avatar photo
    Jason Jiang

    An electronics shop that sells phones, laptops, audio devices and accessories.

  8. Avatar photo
    JAMES YE

    Staffs are generally helpful and friendly. They carry large varieties of electronic items that you can think of. Membership is quite useful as it has rebates and etc. TIPS: 1st. get the valueclub membership cuz it’s worth it. 2nd. Dont visit the store around their closing time as it’ll be less productive, less friendly and less helpful. Overall it’s a great place to browse around! Highly recommended.

  9. Avatar photo
    Joyce Tan

    Was served by sky. He is very pleasant and helpful with me. Great customer service

  10. Avatar photo
    jaypee salazar

    Staff not friendly and unwilling to help

  11. Avatar photo
    Agnes JONG

    The staff service is so-so, and the products are so-so.
    If it’s not urgent, I think it’s better to shop online.

    직원들 서비스도 그저 그렇고 상품도 그저그래요.
    급한게 아니라면 온라인 쇼핑 하는게 나을듯 해요

  12. Avatar photo
    Mr Sambal

    Thank you jacky for the awesome customer service!

  13. Avatar photo
    Ng ck

    Went to the Challenger@Vivo city to purchase a laptop with my daughter. The salesperson name Sky, was very patient and tech savvy while assisting us throughout the whole process. Definitely will purchase from him again in future. Thumbs up! …

  14. Avatar photo
    Saket Sarupria

    Relatively small as compared to their other stores.

  15. Avatar photo
    priyesh sinha

    Great place to shop for value added electronic and with competitive pricing

  16. Avatar photo
    Aravind Kumar

    Wide collection of electronics.

  17. Avatar photo
    Sherman Guo

    Product were up to date and friendly staff.

  18. Avatar photo
    Ridaventure ID

    Great place for electronics

  19. Avatar photo
    Mohammad mustaqeem

    Li ying gave a great service, suggested multiple alternatives fir my exchange i wanted to do. Really great service

  20. Avatar photo
    ununquadium element

    Good service and prices. I have bought several products from here and have 0 problems with them.

  21. Avatar photo
    Yew-Thong Teo

    A typical electronic shop. You can get almost anything

  22. Avatar photo
    Waterable

    It’s a bit overpriced

  23. Avatar photo
    sfqsg sfqsg

    Friendly customer support staffs ..helped me to find the cable

  24. Avatar photo
    Marc Lamy

    Good selection of bits and pieces.

  25. Avatar photo
    tan maureen

    Many affordable gadgets here

  26. Avatar photo
    A K

    Nice!

  27. Avatar photo
    Cros Chum

    Always have great sale.

  28. Avatar photo
    Can

    a little small

    Biraz küçük

  29. Avatar photo
    Titan Pua

    Bought many items from there. If you having membership will get better discounts. This is always the first computer shop I will go when I wanted to buy thing

  30. Avatar photo
    Maya Giggles

    Has alltypes of electronics there

  31. Avatar photo
    Sham Kuram

    Good price but selected items only.

  32. Avatar photo
    Devangini Patel

    You can most common computer stuff here like laptops, computers, cables, chargers, printers, phones, headphones, speakers, etc. PLC, their own brand, products break at times so be careful.

  33. Avatar photo
    Raffid Othman

    Good service, friendly CSO, get what I wanted

  34. Avatar photo
    Abidah Ibrahim

    Enjoyed the svs fm Winston…..big help for me……

  35. Avatar photo
    FK Wong

    Non responsive sales people. U need to know what u are lookinf for

  36. Avatar photo
    DRAHCIR SMOKEY

    Good discount for members

  37. Avatar photo
    Melvin Lee

    Pretty well stocked

  38. Avatar photo
    Iyyappan R

    Gr8

  39. Avatar photo
    László Szabó

    Good prices, nice personnel, wide selection.

  40. Avatar photo
    Idris Morris

    They sell so much more then just computer stuff.

  41. Avatar photo
    Jongwon Lee

    Electronics shop. Price is reasonable and also has their own brand

  42. Avatar photo
    Marcus Sebastian

    Good service

  43. Avatar photo
    Sooraj

    I loved old challenger ..now its flooded with their inhouse brand items valore and the class is gone ..

  44. Avatar photo
    Piet Cha

    Helpful staff

  45. Avatar photo
    tct t

    Challenger at Vivo situated on a good location. All staff personnel are polite and helpful.

  46. Avatar photo
    Town Wan Chiam (Philip)

    On the second floor of the mall is this store of electronics shops very near to daiso too.

  47. Avatar photo
    S C

    Pokémon cards available here

  48. Avatar photo
    Kelvin Ho

    Had a great experience with my recent purchase there. And would especially like to compliment this staff, Sky Wee. As, Mr Wee is very helpful and willing to go extra mile for me. He also has a vast product knowledge and is able to provide recommendation that suits me. Highly recommended staff.

  49. Avatar photo
    Khad B.

    Good selection.

  50. Avatar photo
    prabu sekar

    Decent store with showcasing latest electronic gadgets.

  51. Avatar photo
    Daniel Cheng

    Cant find what i need.

  52. Avatar photo
    Maverick Spore

    Good variety of items

  53. Avatar photo
    BC 22

    Hard to find what you want but lots of variety. For staff not very helpful and caddies are borderline rude

  54. Avatar photo
    James R

    My go to place for computer and tech gear

  55. Avatar photo
    Subash Krishnan

    Great experience..!

  56. Avatar photo
    John Peter Orense

    the go-to place to buy gadgets.

  57. Avatar photo
    Judy Lee

    Maybe it’s the product session I been.. Looked for print cartridges but always no stock (cheap printer so more pleasant use :p). The staff there will tell me, ” All stocks are on display. No means no stock. You try Pxxxxxx or BxxxDxxxx lor. ” (sigh)

  58. Avatar photo
    Raphael John Yeong

    Professional and friendly staff. Able to understand my request and needs and make sound recommendations. Thankx!

  59. Avatar photo
    Sherry Chen

    Got the iPad mini 5 case at Challenger. It was really nice, love the service!

    I have been looking for a protective case with an apple pencil holder for a long time. Usually it is either too expensive or not sold. I finally found it on Challenger. The price is moderate and the overall use is not bad

    Got the iPad mini 5 case at Challenger. It was really nice, love the service!

    找了有附apple pencil筆座的保護殼很久,通常不是太貴就是沒賣,終於在Challenger找到,價錢適中,使用起來整體還不錯

  60. Avatar photo
    Wan Miliani

    Love coming here as the staff don’t come and ‘tail’ you around. At least you have a chance to look through the products and have a feel rather than having someone making the decision for you when you know what you want.

  61. Avatar photo
    Linggi 7

    Was pleasantly surprised and impressed by the good service provided by the router salesguy, the Valueclub membership guy, and even the cashier.

    The router guy answered all my pesky questions and explained why the more advanced router, although more expensive, would fit my home WiFi needs better.

    Membership guy was polite and helpful despite my snarky comments. Cashier was also patient.

    Kudos to staff motivation and friendliness which leads to better customer satisfaction and return business. 10/10 happy and bought a 28mth membership.

    Ps. Don’t expect the same from all staff or every branch. It’s kinda hit n miss in the local retail scene. Am very glad though to see Challenger has better service than HN, AH, BD etc….

  62. Avatar photo
    Eric Loke

    Small shop without much choice.

  63. Avatar photo
    Mario Ferraro

    Good range of products and knowledgeable staff. It’s worth considering becoming a member, for attractive discounts on most items

  64. Avatar photo
    GettingLost

    A good place to get your electrical n computing items. A wide variety of cameras, computers, headphones, powerbanks, tablets, mobile phones,and other odd and ends. Prices here is not the cheapest. But they won’t grossly overprice their items. Mostly.

  65. Avatar photo
    Manoj kumar

    Good fabric and cooling

  66. Avatar photo
    The Last Crafted

    Good

  67. Avatar photo
    Amila Fonseka

    One of the best places to buy electronic equipment in Singapore. They are everywhere, conveniently located. Must visit place for the tech enthusiast.

  68. Avatar photo
    Perry Poehlmann

    I find their staff always helpful and friendly, and being a member gets me often the best price.

  69. Avatar photo
    Arthur Foong

    Need PC peripheral? You will be at the right place.

  70. Avatar photo
    syahril ab rahim

    Conviniance mny choices

  71. Avatar photo
    Will Connell

    Over priced if you know computer parts etc but if you don’t staff are helpful

  72. Avatar photo
    Alfred Low

    Great service and plenty of choices

  73. Avatar photo
    Brian Wong

    Electronic Mart

  74. Avatar photo
    Leonard Teo

    It’s average overall. Though it is not a large store, the product selection is fine. The service however is very mixed, and leaning towards below average. The sales persons could do with customer-service training!

  75. Avatar photo
    s v

    Fantastic Service

  76. Avatar photo
    Alvin Alvin

    The staff here are very knowledgable about their products. Highly recommended to get your stuff from them.

  77. Avatar photo
    M “Super” L

    Pokémon Trading Cards are now available in Challenger!!

  78. Avatar photo
    Bipin Kotak

    Got what I wanted. Courteous staff.

  79. Avatar photo
    Leo Leo

    Electronics shop

  80. Avatar photo
    Benny Chng Seck Kherng

    Member and buy most of my IT items from this place.

  81. Avatar photo
    SK Lim

    Good large and spacious IT store. I love to buy IT stuff from Challenger esp with membership discount prices However I just hate some of their own “house brand” which are typically cheap China imports.

  82. Avatar photo
    Julian Chow

    Great variety of IT products. Took a star off for poor experiences with their in-house Valore brand products.

  83. Avatar photo
    Louis Tay

    A place for techies to challenge

  84. Avatar photo
    Thayaashangar Theivendran (TShangar)

    One of the best Challenger store and great collections. I purchased my 27” Curved Samsung monitor from this store.

  85. Avatar photo
    Wg Cdr RC Singh

    All varieties of Electronic products under one roof. Covid-19 restrictions being followed.

  86. Avatar photo
    Adam

    The VivoCity branch is surprisingly large with a wide variety of IT related products.

  87. Avatar photo
    Esther's children's Account Heth

    Nice

  88. Avatar photo
    Anthony Kiong

    Large variety of stuff

  89. Avatar photo
    Ravish Mehta

    Best for anything related to computers and accessories

  90. Avatar photo
    Anton Chan

    Value club membership deals make our worth it

  91. Avatar photo
    Fish

    Much better than best

  92. Avatar photo
    Mohammed Rafique

    Clean neat and good deals for computer or laptops and accessories. They also have a range of bags for laptops and gadgets. The prices are a good bargain most of the time.

  93. Avatar photo
    Zess Arish

    You can get your gadgets here. From apple products to huawei. Large assortment of laptops. You can collect points from value membership and exchange for items for very very cheap. My go to place to laptops. The full times workers are knowledgeable and friendly. The part timers however are not.

  94. Avatar photo
    Anuar Hassan

    The store has a lot of merchandise. Particularly in the audio section but I came for them sweet printers.

  95. Avatar photo
    Yogendra Pratap Singh

    It’s have great collection of new arrival mobiles and others electrical gadgets… If u r looking for any brand, i will suggest you to go here…. U will get what you are looking for.

  96. Avatar photo
    Zhen Yuan Yeo

    Very good data plan and cheap too and I have been working on the same

  97. Avatar photo
    Lim Hock Chuan

    computer stuff

  98. Avatar photo
    Mr JA Swamy

    Good

  99. Avatar photo
    Not Me

    Great place to buy tech stuff you need.

  100. Avatar photo
    Chiu Hee Tan

    Pretty decent electronics shop. However it didn’t have stock of the USB-B wire that I was looking for.

  101. Avatar photo
    Jon Ng

    There is a large selection of items and I bought a keyboard from there. But the customer service was bad as whenever you approach any staff member(I was asking about the keyboard) they just kept pointing to me where it was but the point was not accurate. In the end I had to find it myself. Only go if you can find stuff yourself and not expect any good customer service.

  102. Avatar photo
    Alfie Ali

    Took me a while to get some attention.

  103. Avatar photo
    Glenn

    Great shop for electronic items. Service is inconsistent though, some staff and friendly/courteous while some are not.

  104. Avatar photo
    Lavender “Lav” Sunrise

    Sometimes sales staff will be a bit overly enthusiastic, counter staff will not mention that their in house “Star Shield” extended warranty is PAID, but at least the store is quite well stocked with even somewhat niche products, such as PCI-e wifi cards and various audio cables.

    Pro-tip, always ask for the physical receipt, so if they do tag on the warranty without you realizing it, you can always call the hotline to ask for a refund.

  105. Avatar photo
    G.P. GP

    Okay

  106. Avatar photo
    Ryan Chew

    Expensive as usual but their products are of decent quality.

  107. Avatar photo
    Ethan Chow

    Same like other branch , they do have promotion on difference occasion .

  108. Avatar photo
    Nayzar Minn

    Good

  109. Avatar photo
    Vikas

    Nice shop for computer and peripheral @ vivocity.
    Lots of local brands available.
    Dearth of well known international brands like Logitech or belkin.
    Phones, laptops available.

  110. Avatar photo
    Carl Evans

    Always easy to find what I need and well priced.

  111. Avatar photo
    Ethan

    The customer service at vivocity outlet is really helpful. Helped me solve a very difficult case where the receipt i receive and the nets receipt doesn’t tally. Kudos to the guy who helped me though i do not know his name. To the guy with the chest tattoo and also a tattoo on the finger of the right hand. Thanks a lot.

  112. Avatar photo
    Clint Maceda

    Asked for an item and said not available but upon looking the display cabinet, there still is. It should have been fine coz ppl make mistakes but this senior sales attendant got an attitude to say something inappropriate not directly to me but to his junior salesman whom I asked again for the item. Actually most of these attendants don’t make eye contact and must be chased to ask of something. Not even proactive in making a sale. Really a “challenge” to buy something here.

  113. Avatar photo
    Muhammad Naasir

    A good price for most items if u r a member

  114. Avatar photo
    Aaron Derrick

    Didn’t get anything in the end. Think it’s just me. But challenger is really a place to go if you don’t want to mingle with the wrong sales person at SIM LIM square~

  115. Avatar photo
    Chrisnico Adli

    One of my favourite stores that offer many varietys of IT Stuff, you can find anything here and has a lot of brands as well. This store already been there for quite long time and still exist now. You can be a member and receive a lot of benefit, from discount to free stuff if you decide to buy things from there. All items are original so no need to worries buying thing from there.

  116. Avatar photo
    Yeo Chye Whatt Kenneth

    Good place to shop for your electronic needs.

  117. Avatar photo
    Miew Chan Ho

    Cashier Lee Pei Luan had been very patience and helpful. She used her handphone to let me log in and reset my password so that i can enjoy the membership discount as i do not have the app on my handphone. THANK YOU Ms Lee.

  118. Avatar photo
    Edward See

    For my tech stuff, good place top visit

  119. Avatar photo
    Legacy

    Not too crowded the service there are nice and fast it’s a hug shop you will find your item for sure!

  120. Avatar photo
    indra retiyono

    fulfilled…

    complit…

  121. Avatar photo
    Clint Maceda

    Asked for an item and said not available but upon looking the display cabinet, there still is. It should have been fine coz ppl make mistakes but this senior sales attendant got an attitude to say something inappropriate not directly to me but to his junior salesman whom I asked again for the item. Actually most of these attendants don’t make eye contact and must be chased to ask of something. Not even proactive in making a sale. Really a “challenge” to buy something here.

  122. Avatar photo
    Mathilda Chua

    Nice layout…staff available to your needs..

  123. Avatar photo
    Sc L

    Expensive accessories

  124. Avatar photo
    Joel Chong

    3 stars not for the store but a particular TP-Link (I think) sales rep. I was discussing with my partner about installation and concealment of wires and then the sales rep came and went how can he help, to which I just shared with him my challenge since he asked. He didn’t hear me right the first time and gave an unrelated answer to which I repeated and before I could finish he quickly went “oh that one is *not our problem* already, you need to get your electrician to do it”. Ya bro I know it’s not *your problem*, relax ah. Strange choice of words from a sales rep. Thereafter my partner and I had some questions for him about accounts and stuff and he answered satisfactorily. We walked out with 3 units.

  125. Avatar photo
    chris

    Mid size shop.

  126. Avatar photo
    Hugo Zhu

    Can find almost all electronic appliances you need.

  127. Avatar photo
    Rashid Ismail

    Mostly related to IT. If you are member, get the best price. Worth it.

  128. Avatar photo
    Furqan Siddiqui

    Good selection of electronic items under one roof.

  129. Avatar photo
    foo hean tee

    A convenient place to go if you need any computer electronics.
    edited on Aug 22, 2020
    Guess what? I end up buying the Ryzen model and getting a Challenger membership. Pretty poisonous if you know what I’m saying.

  130. Avatar photo
    Lucas loke

    Very narrow space between racks. Very cramp especially on weekends. Anyway , all other store’s outlet are the same. Listed company’s but not willing to pay for bigger outlet like Best Denki or Harvey Norman but wanted to sell everything.

  131. Avatar photo
    C T Sulis Tyaningsih Esha

    I love to come buy some electronic things here.

  132. Avatar photo
    Nasseem Peerbucus

    Went to Challenger Shop at Vivo City today 30 August 2018 with my sister to purchase a laptop. The salesperson named Jason has been very helpful and patient. He helped us so much in buying the laptop and other accessories! I will be going back this Saturday again and sincerely recommend Mr Jason’s assistance! Great customer service…

  133. Avatar photo
    John Wesley

    Really good place to buy electronics items

  134. Avatar photo
    Isabela Clarissa

    Was served by Khrisnaraju (sorry if I spell the name wrongly) at cashier. Very friendly and patient as he assisted me in setting up the membership app. Pleasant transaction. Thank you for an outstanding service.

  135. Avatar photo
    Bike Bike

    Size is average, most staff not responsive and don’t offer assistance. Product range is reasonable.

  136. Avatar photo
    Marcus Low

    Great place to find tech!

  137. Avatar photo
    Boon Hian Tan

    Wei tian the store mgr v helpful. Helped me n wife select monitor m keyboard for wife. Tks v much. Gave gd advice

  138. Avatar photo
    Tomas Portela

    I had a great experience buying a pair of wireless earbuds supported by Nigel. I never tries the brand before (Klipsch) but he assisted me by providing me a trial pair. Really impressed by the quality and even more so by Nigel’s customer service

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