Review Aqueen Hotel Paya Lebar – Singapore 33 Jln Afifi

Review Aqueen Hotel Paya Lebar - Singapore 33 Jln Afifi

“Located at a very convenient area. Walks away from major malls of Paya Lebar. 24hr shell station with essential needs just at a few metres.” or “Good room service, food is also good. Staff is also good. Happy with the 4 weeks stay.” It is one of the few customer evaluation comments about Aqueen Hotel Paya Lebar. Let’s read more of this article on Thecityvisitor.com to find out if Aqueen Hotel Paya Lebar is quality.

Introduction about Aqueen Hotel Paya Lebar

Here are some fundamental details regarding Aqueen Hotel Paya Lebar. In terms of , it is generally believed that Aqueen Hotel Paya Lebaris one of the best places to choose and trust. It is placed at 33 Jln Afifi, Singapore. Whether you are looking for a place or a service related to , this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 67139999 (+65 67139999)
  • Website: http://www.aqueenhotels.com/en/hotels/singapore/paya-lebar/
  • Address: 33 Jln Afifi, Singapore

Detailed information of Aqueen Hotel Paya Lebar

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Aqueen Hotel Paya Lebar.

Monday, Tuesday, Wednesday, Thursday, Friday: 06:00 to 17:00.

Saturday, Sunday: Close.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
10.02 km10 minute12 minute8 minute

How to contact Aqueen Hotel Paya Lebar?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Aqueen Hotel Paya Lebar via:

Phone number

You can reach Aqueen Hotel Paya Lebar at 67139999(+65 67139999). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Aqueen Hotel Paya Lebar via http://www.aqueenhotels.com/en/hotels/singapore/paya-lebar/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 33 Jln Afifi, Singapore if you have any questions or want to try to experience its services.

Aqueen Hotel Paya Lebar reviews

Aqueen Hotel Paya Lebar is among the best destinations of in Singapore, and it merits your consideration.

Is Aqueen Hotel Paya Lebar good?

To determine whether Aqueen Hotel Paya Lebar is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Good to stay if you have business work at Paya Lebar area at Singapore. PLQ mall is in walking distance, where you can find food court & shoping shops. Nice place.”

“Located at a very convenient area. Walks away from major malls of Paya Lebar. 24hr shell station with essential needs just at a few metres.”

“Nice hotel, nice front desk agents. A bit dated but a good overall value in Singapore.”

“Location very strategic, near paya lebar square, mrt, bus. Rooftop”

“Stayed at the hotel for 7 days SHN. Clean room and comfortable bed. Reservation assistant manager Anisah and hotel staff were all very helpful and accomodating with my requests and queries in every way.”

“Our room was neat and clean.. bathroom is nice. Great selection of breakfast and surprisingly food was good! You can enjoy the city view on the roof top. Enjoy!”

“The rooms are decent. Managed to find a deal for a larger Deluxe room for the same price as a smaller superior room. Food is available but about 10 minutes walk but that's too far away for me.”

“Excellent hotel for a stay of 5-6 days in Singapore. Loved the breakfast they provided (lot of options). Housekeeping, ambiance and staff support everything is just great.”

It has won many reviews from customers on the website, including 210 feedbacks with an overall score of 4.2 out of five-star ratings. Out of those, 79% are positive reviews.

Thecityvisitor.com has provided all the essential information about Aqueen Hotel Paya Lebar, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Aqueen Hotel Paya Lebar are not good quality, what should you do?

If you have had an unsatisfactory experience in Aqueen Hotel Paya Lebar, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Aqueen Hotel Paya Lebar – Singapore 33 Jln Afifi

There is a total 210 reviews

4.2 / 5

79%

21%

0%

  1. Avatar photo
    Anand Ganesh

    Excellent place for family. Food was excellent. Friendly staff.

  2. Avatar photo
    Suvro Sarkar

    Value for money. Clean place. Not shady unlike most other options in singapore at this price point. Rooms are small, but what do you expect? Dont think there are any F&B options, just Grab it. Ok for brief stays.

  3. Avatar photo
    Tina Home

    little space in the room, limited parking lot, limited seats for breakfast when the hotel hosts several tour groups at a time. Good Asian-style breakfast, modern room decoration.

  4. Avatar photo
    Andre sg

    Smallish hotel with good modern facilities close to mrt. Average buffet breakfast . Has small Conf rooms. Driving there a hassle because next to Cisco school. The traffic so bad to turn to main road about 20mins to move 150m.

  5. Avatar photo
    Trip.com Member

    the website said there is gym. In fact there is not. Maybe the hotel would like to recheck the information it submitted to trip.com?

  6. Avatar photo
    Abdul Hakim

    Very convenient and more shopping area, facilities and public transport so easy to access.

  7. Avatar photo
    Viraj Dadia

    Nice Business Hotel, Warm Staff, Small but cozy rooms, Good Breakfast

  8. Avatar photo
    Zhongdong Yang

    Not very convenient around. But this place is nice

  9. Avatar photo
    Cassandra Teoh

    Extremely dirty. Toilet & carpet got mold. Rooms are super dark and very badly designed. I come from Malaysia (so i super cincai wan) but the level of hygiene here really cannot stand. Then aircon started leaking.
    Changed to new room. Also dirty. But i lazy go change liao. Then the light started blinking, i told the receptionist. super delay and much later also never fix. I told them about the blinking lights 3 times in total. dam bad leh this place.
    First and last time here. Terrible!

  10. Avatar photo
    Yu yu

    Look so nice can take half day or no?

  11. Avatar photo
    Trip.com Member

    Convenient location with good eateries nearby. Overall satisfied

  12. Avatar photo
    Francois-Xavier DETOURNIERE

    Decent room and nice staff. Can be quite noisy because of the military airbase but it seems to stop operating quite early so it was not an issue while sleeping

  13. Avatar photo
    Aryan Nair

    A great place to stay for the cost. Economical and cozy. You wouldn’t find a better place for this price. Highly recommend for short stays. Immensely convenient. Malls, stores and an MRT station is close-by. Getting around is easy. Room is very clean and contemporary

  14. Avatar photo
    Lisa Iversen

    Very nice hotel, standard rooms are quite small. The rooftop offers an incredible view on the city. Close to the metro and train station.

  15. Avatar photo
    Wen Kai Chia

    Had lunch there, the grilled chicken chop was delicious. Service was very good.

  16. Avatar photo
    Abigail LeonoraLim

    It was small and simple, the lighting and hairdryer was spoilt and could do with some fixing, the bathroom shower head could be changed to the rotatable kind.

  17. Avatar photo
    Kelyn Ong

    Had lunch at their restaurant, affordable set lunch with drinks, desserts and soup. Nice vibe in the hotel. Location is 2 to 3 bus stops from MRT station.

  18. Avatar photo
    Ariel Lim

    Stay there for more than 10days they only do housekeeping for 4x always never refill tissue papers and the rest of the daily essential. I will rate the short hair malay receptionist 1star if I can.. Her service attitude really lousy.

  19. Avatar photo
    Jay Jay

    (Good)
    – Request for items such as ironing board and electronic was delivered within 5 minutes. Great service, kudos to front desk and housekeeping staff!

    – Smart TV (Samsung) available for connection to android phone/laptop to watch your own movies! Will be required to connect to hotel wifi to execute the screen mirroring. Able to use HDMI cable (not available in hotel), suggest to bring. Local Tv channels available for viewing as well. Able to connect USB and RJ45 port for personal laptop as well.

    – Good location, 5 minutes walk to Paya Lebar MRT for variety of food & beverages and convenient to travel to town area from there. May take a bus there (1 stop), bus stop just beside petrol station. Petrol station available just beside hotel for late night hunger pangs.

    – Ample power socket (total of 6 in bed area, and 1 in toilet for hair dryer), allows 2 pin for overseas traveller.

    – Table available as work desk and for other purposes. Fridge available (2 x bottled water provided). Hot water flask available as well. Bedroom shoes (thin cushion) provided.

    – Bed was really comfortable. Extra pillows available in the cabinet.

    – Food delivery can be informed to be kept at front desk area with indication of room number, where hotel staff will call guest via hotel phone for collection at lobby. Another commendable service!!

    – ‘Do-not-disturb’ & ‘Housekeeping’ service only requires guest to press the switch in the room (instead of having to hang the signs at the door handle like other hotels do). Advanced facility!

    – Very quick check-in and check-out process. Only required to drop the keys at the basket on the front desk area for check-out. Check-in time from 2pm onwards, check-out by 12pm.

    (Room for improvement)
    – Air con blows directly at bed (wall-mounted type). May adjust the flap manually.

    – Lift arrives at a relatively slow pace. Sensor for card not reactive, have to tap multiple times. Only 2 lifts available.

    – Room not 100% soundproof, but decent enough for a good sleep.

    – Light switches can get a little complicated, as to which switches goes for which light, however ample lightings are available.

    (Others)
    – Rooftop open area not fully covered by shelter, hence prone to drastic weather changes, but ample seats are available. Rooftop only opened until certain hours at night.

    – Breakfast available at Level 2 cafe priced at $15++ SGD per pax, with different menu set offered daily. to cater to different profile of guests. Small selection of up to 10 dishes only.

  20. Avatar photo
    Gopal Kishore

    Aqueen is located close to the Paya Lebar MRT, so the connectivity is quite good. The rooms are a bit small but well furnished.

  21. Avatar photo
    Nana Fendy

    Toilet no water hose n toilet very small..n balcony can’t b open..n totally bad service of the lady counter…

  22. Avatar photo
    Dominic Ferguson

    Awesome hotel, staff behavior is very nice,
    Good service, Top view from the hotel is awesome. Definetly will be come again.

  23. Avatar photo
    Craig

    Terrible experience with this Hotel.
    Staff are extremely rude and not helpful at all. When we arrived they were all talking in the small room next to the receptionist area , only until we call three times then someone come to check us in. They advertised a Queen Premium only to have a Small Double/Twin Bed, if you stood on the bed you could just about touch all four walls!

    Room is pretty small, no place for a small suitcase to fully open not even mention a big suitcase to open ,shower is not hot and shower head is half broken.

    The breakfast lounge staff were the WORST Services industry people I have ever experienced, rude to me and my Partner with the coffee machine, and refused to help us with luggage and tried to force us take to the first floor. DO NOT WASTE Your TIME and MONEY HERE

  24. Avatar photo
    Messenger T

    Really nice boutique hotel. Relatively new and loved the beds. Plush and comfy. Location is good enough wt a decent 5 -10mins walk to nearest mrt.

  25. Avatar photo
    Ming

    A really good place to hold events for a reasonable rate! Staff are friendly and helpful.

  26. Avatar photo
    izma wati

    Nice place for quick lunch,great food great hospitality n friendly staffs

  27. Avatar photo
    Walter Simonazzi

    Superb customer attention. Small rooms but very comfortable, clean and new. I would recommend it.

  28. Avatar photo
    Nauf

    The outside look.Good but I have not gone inside

  29. Avatar photo
    Caroll Sim

    Our room was neat and clean.. bathroom is nice. Great selection of breakfast and surprisingly food was good! You can enjoy the city view on the roof top. Enjoy!

  30. Avatar photo
    KR Liew

    Comfortable lounge.

  31. Avatar photo
    Ali Merhanpour

    Not so large and spacious but enough for such a small, busy and desnly populated island as Singapore.

    Great location with a spectacular veiw from the top over the north and north east of the island, clean, descent breakfast buffet , close to many convenient stores and malls as well as local parks, bedo reservoir and coast line attractions. Strongly recommended.

  32. Avatar photo
    Muralidaran Erumbala

    Not my kind of stay, but the manager recognised my need and assured better attention during my next visit. The hotel is more like an inn with dependency on food via external ordering.

  33. Avatar photo
    Karen Leong

    Lovely good value set lunches from Mondays to Sundays. Soup and dessert are free flow.

  34. Avatar photo
    Kenson

    Very affordable set menu, with wide choices. Good service and food well prepared. Will definitely return to dine again.

  35. Avatar photo
    Yeow Fong Ling

    The room is clean & service is tip top. Their breakfast meal is good and delicious

  36. Avatar photo
    ali syed

    Aqueen hotel
    Had a chance to stay at this hotel while on a brief transit at Singapore
    • Singaporepore Changi Airport is easily accessible with Various modes of transportation such as taxis, airport shuttle buses, trains and buses are available to and from the Airport, which offers a range of comfort, convenience and accessibility options for tourists and locals alike available to and from the Airport. For drivers, car parks are available at every Terminal of the airport as well, a destination in itself, Singapore Changi Airport is well known for its trademark comfort and efficiency.
    Aqueen Hotel Paya Lebar is conveniently located and well-connected to the Singapore Changi Airport and also to the local transport network.
    .
    Just ring to the front desk for the taxi.
    You can book your taxi ahead of time, just inform them.
    They help you if you inform them to remind you with a call.
    .
    Staffs are friendly and warm.
    .
    Housekeeping itself well groomed and well behaving, all at your calls Distance
    .
    I would really recommend this place.
    .
    An averagely large hotel, not huge.
    Yet maintains its standards.
    Free wifi.
    • .
    .
    Furthermore the ambience is good.,
    A peaceful blissful atmosphere lingering this hotel is always extends a hearty welcome.
    .
    Feels like spending more time iver there.

    I would like to rate 4.1

  37. Avatar photo
    Claudio

    The room was clean and the hotel itself seemed rather new. Sure there is cheaper places to stay in Singapore but they are usually much smaller or old and/or dirty. That’s why I like Aqueen Hotel. Here, the bedroom and bathroom are not abnormally small and yet it’s quite affordable.

  38. Avatar photo
    Jonathan Teo

    Hotel canceled at the last minute because ‘the room wasn’t ready’. Booking was at 3pm and hotel reception only told us at 3.15pm, when we already went down and was queuing. If they were not prepared, they definitely would have known earlier, but they did not inform us until the last minute. We were not even the only ones, there was 2-3 other couples that got rejected. Highly disappointing and huge waste of our time. Book at your own risk!

  39. Avatar photo
    Jyoti Moolya

    Reasonable accommodation for those who would be on the move when in Singapore.
    If travelling for few days and need to hibernate.
    Cosy well maintained and near the mrt so convenient.
    Overall good for short holidays in Singapore!

  40. Avatar photo
    Trip.com Member

    Very good location as this is the nearest hotel around my client office. But the bed was quite small for a ***, could not sleep very well.

  41. Avatar photo
    Partsakorn Boonyaprasit

    Nice and good to stat

  42. Avatar photo
    Trip.com Member

    Convenient location with good food joints. Will come again

  43. Avatar photo
    Luqman Hakim

    Good hotel, despite the location not in the downtown, but can give you a warm hotel with good hospitality, near bus stop and the mrt station not to far. You can find mall and convinience store by walk

  44. Avatar photo
    Leon Chong

    This hotel got a small cafe at the lobby. Quiet and very suitable for business discussion

  45. Avatar photo
    Amritpal singh Sidhu

    Location near Paya leber, City Plaza tanjong katong complax and lot of malay food street walkable distance

  46. Avatar photo
    Chathu Vishwajith

    Stayed for five days. Room was clean and comfortable. Bit of less space. Have nice roof top too. Have good internet connection. Very close to Paya Labar square and Paya Labar MRT Station which have Yellow and Green lines. Staff was friendly and attending. Have TV, electric kettle, safe and cupboard at your disposal. Recommend. From Airport Go to tanah merah and then Paya labar.

  47. Avatar photo
    MICHAEL LAM

    Should at least provide a hair comb and beside the 7/11 store at Petrol Station also not selling. No choice.

  48. Avatar photo
    Husen Daudi

    Very good and cozy place to stay in Singapore very near to paya lebar square and metro access. Good place for corporate traveller as its near to business parks Singapore expo and airport.

  49. Avatar photo
    Matthew George Morris

    Its not far from airport and good location for shopping and local food

  50. Avatar photo
    lorenzo

    Last minute accommodation, they had an opening. The front desk was courtious and nice. The room was very clean. Bed was so damn comfortable, it was hard to get out the next morning, you just sink inside. Diner on the 3rd floor is nice, not too expensive. Waiters were cool. They even call you”boss” which made me feel empowered.

  51. Avatar photo
    Julie nurmaya

    Friendly staff, easy to check in and comfortable room and clean

  52. Avatar photo
    Matt Tan

    The room was very nice and had a good ambiance to it. Thoroughly enjoyed the stay.

  53. Avatar photo
    Herijandi Fernando

    Good… Recomended

  54. Avatar photo
    Alan Tay

    Price is a little high for a 3 star hotel but the hotel is generally clean and have this pleasant feeling. Business lunch is good at a reasonable price. Breakfast is just okay. I feel the choices could have been more. Size of rooms are just like typical Singapore hotel room size. Certain superior have weird design where the washing basin is outside of the toilet. Overall, the hotel is good for business and it is close to the airport.

  55. Avatar photo
    Adah Ahmad

    Clean room. Clean bedsheets. Super comfy beds. Was there for a workshop. The staffs are very accomodating and the food is delicious. Buffet spread is good.

  56. Avatar photo
    Miina Virtanen

    Clean and comfortable; some traffic noise

  57. Avatar photo
    Aswin HS

    Great location for business trip. Walking distance to paya lebar mrt, around 15-20 mins to city central

  58. Avatar photo
    Reggae Rao

    Great staff, clean and spacious room.

  59. Avatar photo
    Samson Bien-Aimé

    Room smelled like mothballs. Toilet roll hanger is located in an awkward position forcing me to twist my arm to reach it. Restaurant closes too early. The breakfast room is chaotic and overcrowded.

  60. Avatar photo
    Hilmi sa'ari

    Comfortable and nice place even to do quarantine

  61. Avatar photo
    David and Hannah Lee

    Due to house renovations, we have to stay here recently, our time here is definitely pleasant.

  62. Avatar photo
    Kumar P

    Stayed here for 2 days.

    Courteous front desk staff available 24×7.

    Room was neat.

    You have to book in advance for getting best price.

    Paya lebar metro station is in walkable distance.

    Direct booking is recommended.

    They allowed early check in.

  63. Avatar photo
    Arun kumar Ramanathan

    Plus points…
    Rooms are neat, located in City centre,
    Luggage keep facility available.

    Minus
    room size Very small … Breakfast food choices are limited.

  64. Avatar photo
    SAN K

    worst location, far from city center, where all shopping and food available …. Our room are so small. not good for Indians. Believe me

  65. Avatar photo
    Victor Koh

    Don’t know about the rooms, but the restaurant is superb….Petite Menu.
    Nice setting, good service staff, and good menu…all deliciously prepared. We are a group of 26 persons hence had a good look at many of the dishes. Well prepared, beautifully presented.

  66. Avatar photo
    Jayan Narayanan

    I stayed @ Aqeen for 10 days (4th Nov to 13th Nov).
    – AQeen is a very good hotel for few days stay.
    – Food is the only issue I found. The menu is almost 90% repeat all the day. And the quality of food also is average.

  67. Avatar photo
    San Lee

    Stylish and chic looking boutique hotel. Lunch sets are great deals on weekdays!

  68. Avatar photo
    Kat Ng

    Staff are polite and attentive. We go there often. Without us asking, when we order 5 set lunch, 1 is free. There is free drink(coke or Sprite, however if you order coffee/tea, you have to add$1), dessert and ice-cream. Value for $$.

  69. Avatar photo
    Thitiwan Sricharoen

    Small room but comfortable. Children feel exciting because the airplane fly over the hotel every hour. Using lift need the room card. Having breakfast among the Chinese tour group have a little bit hurry. It is one bus stop to MRT Paya Lebar.

  70. Avatar photo
    Suhaimi D

    Excellent location with good food and shopping experience by walking down to the nearest Paya Lebar Sq. Abundance of local delicacies at Sri Geylang Food Ctr, Haig Road Food Ctr, Tg Katong, One KM, City Plaza and more just around the vicinity.

  71. Avatar photo
    Maya Mikazuki

    Room is cozy, bed is comfortable, staff were fine, wish they were friendlier but housekeeper was definitely friendly.

  72. Avatar photo
    Edge Technologies

    Room are very small and cramped ..no extra space to move…the bed takes up all the spaces…balcony doors are locked and you can’t use them…they are just for show,when asked for access to balcony they said its not possible

  73. Avatar photo
    Drew B

    GOOD PART: Very Fast efficient Check in I wish that every hotel did this very impressive.
    Room is decent for 3 star but the price I paid was way too high
    Plug sockets in the room were perfect for travelers
    Bath tub. Good quality Tea facility in room.
    Room was decent size and was Quiet.

    Need Improvement · No USB plugs in room
    They have a Smart TV but have Disabled ability to stream from your phone to the TV this would cost the hotel zero but would have improved the facility and comfort convenience to the guest.
    No breakfast available. they made excuse because of Covid! I thought we moved on now June 2022?
    Shower was broken I could not turn it off. Room 1016
    1 Lift was Out of Order so only 1 remaining available and plenty of guests trying to use it. Lifts are old and quite Slow.

  74. Avatar photo
    Maymay Imma

    Not good

  75. Avatar photo
    Rosh Wang

    Great ambience and near to MRT as well as shopping mall.

  76. Avatar photo
    Banna chennamangallur

    Your service was very nice.. But i am doubtful about the payment i did to country club for three nights they took around 12000 from me.. Aqueen taking only 5800 per night.. Then whats the use of country club memembership.. So pls convey this msg to country club

  77. Avatar photo
    Cheryl Tay

    After raising my concerns to the front desk staff, she was nice enough to come with me to the room to check it out, and then get the house keeping to change my bedsheet & pillow cases.
    Afterwards, she asked me politely if there was anything else I needed.
    On the 4th day of our stay, they offered to change our room. We were given a bigger and cleaner handicap room, though it’s weird to stay in a handicap room, we do appreciate that they made an effort to accommodate our expectations. Their staff are warm and courteous all the time despite our many demands. Thank you for making our stay pleasant!

  78. Avatar photo
    Yanne Me

    Very nice place. Friendly staff. Clean rooms. Worth staying at.

  79. Avatar photo
    Viren Kapoor

    Value for Money. Good hotel. Nice staff

  80. Avatar photo
    SHANGER PANNERCHELVAM

    spacious enough for a short daycay, centralised location for great food and tourist attractions ! price is not as reasonable as it was surge in peak holidays season i believe. not much of a view though

  81. Avatar photo
    Paradox Pollack

    A very simple place with great business facilities. Very good location and hotel if you are coming for a company seminar. The surrounding area is rich with good food and markets as well as the mall.
    The staff is very attentive and accommodating, letting me store my bag before my flight after my check out and being very friendly and warm, offering me water and checking in with me.
    The room I was in was a bit small but reasonable for the price. I recommend it to anyone traveling in Singapore if you can get a deal on the room.

  82. Avatar photo
    Jose Fernandes

    Really friendly and helpful staff, very fast check in, hotel in very good location with plenty of public transport nearby, shopping mall at 5min walking distance

  83. Avatar photo
    JAMES LIM

    Nice view of Paya Lebar from roof top.

  84. Avatar photo
    Penny Ying

    I went there for day use.
    It was a nice experience.
    Staff is polite and caring.
    Their superior room is bigger than the normal hotel.
    Walkway is clean, no rubbish putting outside every room.
    Wifi is strong, can do video conferencing smoothly.
    Nowdays, i believe many of us finding a quiet place for interview.
    The most important feature of this hotel is SUPER QUIET as compare to the normal hotel.

  85. Avatar photo
    Charles Lim

    A fairly good 3stars with clean and proper trained staff, nice hotel with good locality but can be better with more activities needed.

  86. Avatar photo
    Trip.com Member

    Convenient location. Near to good food malls and shopping centres. Clean rooms.

  87. Avatar photo
    Jamshaid Khan

    Great expwrience and clean room

  88. Avatar photo
    Vannroath Ky

    First, since the hotel is considered very close to Paya Lebar MRT station, it’s very good if you’re travelling around by MRT. It’s also quite near to airport that it’ll cause you less to get on taxi back and forth.
    The room, it’s not big nor small for Singapore maybe everything in the room is good.
    The surrounding is a bit tricky. I can hear the noise of airplane flying above my head quite often.

  89. Avatar photo
    T Frank

    Location is ok but there is no waiting zone for vehicle to pick up guests.

  90. Avatar photo
    Eric Ng

    Me and my boyfriend had an enjoyable time here. The hotel is super clean and looks new and parking is free of charge what a steal we’ve gotten from agoda. Definitely would come back here. Thanks so much.

  91. Avatar photo
    Sean Yap

    This hotel is conveniently located next to an MRT station, convenient stores, and several huge malls with tons of food options. I was also pleasantly surprised at how cozy the room was, although it is a bit small. It was also very quiet, and the bed was comfortable – wanted to just curl up and fall asleep the moment I stepped into the room. Plus, it was really affordable.

  92. Avatar photo
    senthil thamizhmani

    Nice quiet place ..staff courteous…clean.. u will enjoy ur stay….

  93. Avatar photo
    Joshua Ng

    Lovely ambience, great and value for money food!

  94. Avatar photo
    khue duong ngoc

    3 stars but like 4-5 stars. (Maybe the room is not large as 4-5 stars)

  95. Avatar photo
    Dave Ashton

    Convenient location and modern style hotel. Rooms quite small but functional…

  96. Avatar photo
    Victor Wong

    The first room issued I had to go down to counter twice due faulty door lock. Good recovery upgrade to premium room.
    The rooms are quite close to each other so closing the room doors can be heard by neighbouring room.
    Room is clean. Staff friendly.

  97. Avatar photo
    姐妹仨日记JPF'S Diaries

    Nice and clean hotelpolite and friendly staffs …

  98. Avatar photo
    Raghu Sanil

    Good comfortable stay away from centre place at this Hotel near to the Changi Airport.Compact posh but a bit conjusted like small double occupancy rooms.Complementary continetal breakfast.

  99. Avatar photo
    Tommy Neo

    Located at a very convenient area. Walks away from major malls of Paya Lebar.

    24hr shell station with essential needs just at a few metres.

  100. Avatar photo
    Chie Salacup

    Television only 9 channels
    The room is small and smells odd. A/C couldn’t blow cool wind consistently. And too hot toilet too small, and the desk to dusty.

  101. Avatar photo
    Ben Ang

    Good hotel, convenient location next to MRT, has halal kitchen

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    Toon Kockx

    Good place to stay if you want to visit Singapore, centrally located between the airport and city center. Very friendly staff. The rooms aren’t very big but I suppose it’s normal to Singapore standards. Very clean and modern hotel. There is a 7-11 next door.

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    neo Chris

    Nice and clean but the room abit small.

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    Kala Aravin

    Enjoyed staying in this hotel so much. All receptionist very friendly. Actions taken immediately for Aircons. Etc. Thanks for the kind service

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    Ivan Kenneth Wang

    Place is clean and decent. It is very close to a shopping mall, Paya Lebar Square. After you walk a few more blocks there is another mall KINEX.

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    Iedier Mahat

    so far ok but the problem is got balcony door cannot open
    and the food very lousy

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    Thepnuson Eaidsri

    ok for 3 Hotel

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    ZL

    Difficult to get to the hotel. Food quality average. They serve free soup and ice cream.

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    Trip.com Member

    the bed is king size, satisfied. however the room is quite tiny.

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    Sammi Sam

    Went to restaurant for the famous 9.90 set lunch. It was good!

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    prutha phadale

    Clean rooms, good room service, very close to the MRT so easy to commute. Rooms are a bit small, but that happens at most of the prime location hotels so can be adjusted with.

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    Atrayee Chakraborty

    Room charges are sky high but the rooms are tiny. However the hotel is located in a posh area and the staff is quite professional. Also there is no bell boy service at the hotel.

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    Noo koo

    Early check-in, free room upgrade and parking tickets.

    But room is small and smells odd. A/C couldn’t blow cool wind consistently.

    We left at midnight.

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    All is Well

    Staaf are friendly, room also have clean. Recommended

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    Dewi Shinta

    Not Bad for transit hotel..just make sure you don’t bring extra large luggage

  116. Avatar photo
    Trip.com Member

    Clean and comfortable rooms. Superb location and accessibility

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    CJ Tsai

    Clean and convenient

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    Preethi Premkumar

    Super clean and well-maintained rooms! The staff is courteous and friendly. Plenty of eating out places around, also a small supermarket right next to the hotel adjacent to the fuel station. Walkable distance from the MRT stations.

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    JasperZz

    Hotel room had ripped blankets, stains on bed and mirrors, toilet was dirty and looked unkept and haunted.

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    alpesh prajapati

    Hotel is good
    Breakfast was not good.

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    Buffy Summers

    Rude front desk staff who were abrupt on the phone and rushed us to leave when we overslept on the last day. I said i would extend my stay another half day. Went down immediately to make the payment, front desk staff was rude and condescending and snatched the cash out of my hands while i was making the payment.

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    Yu Hann

    The hotels and room is nice, but the attitude of the reception was very very very bad. As a customer, you shouldn’t be using a bad attitude of talking to your guest. Then management should look into it and improve the quality of service in your staff. Especially reception is the first thing your customer will talk to and interact to.

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    Jithmi Maligaspe

    Had a great time. Washrooms were too small in the rooms. Not satisfied with the supporting service.

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    Javier Lee

    Surprisingly very clean. But no concierge. Nobody carry luggage.

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    Fred Hong

    Clean,Good wifi speed,good air condition,a little small room and shower space ,but still good.

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    Regina Ophelia Goh

    Receptionist May doesn’t check safe-entry, entered the lobby and went to the lift with no one stopping me or whatsoever to see if I’ve checked in.
    Very dusty room and dirty carpet, bedsheet made my body felt super itchy. Requested to change a room and the receptionist sighed over the phone and say ‘wait ah’.
    Went down with my stuff to collect new keys, asked for another one to place it in the room, lady went to rummage her pile of cards loudly like she hates her job. Slept for one night – woke up to red ants on the bed and I was also bitten. Didn’t even bring any food into the room.
    Horrible customer service, almost 0 cleanliness. Booked 2 nights but can only tolerate staying 1.

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    Jaswinder Singh Bajaj

    Value for money, good vegetarian variety breakfast menu..very good location..rooms clean and courteous staff

  128. Avatar photo
    Sujata Jain

    Awesome experience. Recommend to everyone. Two thumbs up to the hotel team !!

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    William Soh

    Pretty close to airport but a distance to city. Good location for bussinss by ubi area.

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    Patricia Goh

    Room size is just right. Not too big. Have all the necessary amenities for a hotel. Cafe set lunch is value for money plus have a good range of salad bar for the price of $4.80 top up from main.

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    Pranav Shukla

    Excellent service, rooms and view. Well connected with Downtown line, circle line and east-west line via MacPherson and Paya Lebar stations.

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    William Ng

    Good location. Near shopping mall and food courts. Rooms are clean and good services.

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    Vadim Golub

    Very good service, clean, and close to public transportation and shopping at a price much lower than other hotels closer to Marina Bay, yet only about 20 minutes away by train from Marina Bay, and attractions.

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    george babu

    Rooms are too small. Stayes here for a month. Good room service and friendly staff

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    Metta Eu

    Nice cozy hotel with access to business areas and not too far from the city center

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    Reallaunchers

    Small business hotel with very limited hospitality options , far from city central but located near paya lebar metro station.

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    Kam Loong Low

    Small but well equipped hotel. Strategic location.

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    Toto Gonzales

    Very good hotel, around 8 minutes walk PAYA Lebar Square shopping center and MRT. Room is wide, comfortable bed.

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    Sushma E

    Comfortable stay in middle of the city … with convenience of shopping… seven eleven… bus stop and Train station just walk away and round the clock security .

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    Trip.com Member

    The location is really good as just 5 mins walking distance to my clients office. Although i have ordered a double room, they provided a twins room, quite upset as i have to stay here for 3 nights. Have to consider another hotel for the next trip.

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    Thomas Q

    Room very small, reasonable price in SG

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    Johnny Lamadai

    We spend our 7 days quarantine here.front desk was helpful,room comfortable,aircon damn cold,our room got balcony but glass door cannot open.food packed from catering,nice food,a lot of food..u won’t feel hungry.

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    Ashish Ubha

    Very nice hotel to stay, service and staff are really good. Peaceful environment. Its located on main road and close to Singapost mall.

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    pravin sawant

    Good room service, food is also good. Staff is also good. Happy with the 4 weeks stay.

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    Md Hafidz Bin Osman

    Above average hotel nice place

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    Pappa Rich

    Nice hotel, nice front desk agents. A bit dated but a good overall value in Singapore.

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    huishan yeo

    I can say it is clean, me and my neighbours are staying at the same place due to to housing improvement program. Good for value

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    Nas Tan

    My husband and I would like to extend our commendation for the good service & hospitality rendered by all the staff at Aqueen Jln Afifi, namely Mdm Sapiah, Kamilah and Ms Nabila.
    Generally, hotel is clean and service is very prompt. We had a pleasant stay. Thank you Aqueen.

    Mr & Mrs Dicky Hamid

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    Wilson Loy Kah Hwee

    Our room was well cleaned, was a bit small but it was OK. Near the public transit which is one of the reasons why we chose this place to stay

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    Abyasa Armand

    I was here at 2019, the ambience was very nice. The staff was very helpful and friendly to me Recommended hotel for those who want to stay with not so much budget. There is a Convenience store near hotel so you don’t have to walk too far for little grocery

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    joycie tan

    Stayed at the hotel for 7 days SHN.

    Clean room and comfortable bed.

    Reservation assistant manager Anisah and hotel staff were all very helpful and accomodating with my requests and queries in every way.

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    molly chee

    Pitch dark hotel,no amenities like swim pool, gym etc..just rooms after rooms. Room size small, toilet old fashion type.not suitable for family n vacation maker.quite a walking distance from paya lebar mrt station.

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    Abdul hakim

    Nice hotel to stay, very convenient near to shopping mall PLQ and Paya Lebar Square. Public transport very convenient. Distance to Mrt Station approx. 15mins. Traffic is not congestion and you can get by highway PIE to airport within 25mins. Hotel time being serve breakfast for in house guest and is Halal. It a boutique hotel with 160 rooms no swimming pool, fitness gym. Only is for relax, rest and go out for sightseeing.

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    Jason Yeo

    A short stay hotel, not recommended for long stay.

    More as a hit and run hotel.

    Mostly youngsters and “baby making” couples staying for now. Be prep for “sounds”.

    Don’t bother much about the free wifi, its only 4mbps. Too slow to do much, should have at least provided 8Mbps connectivity.

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    Sharlene Wong

    Went for the lunch set at aqueen’s cafe. Meal was decent and afordable too!

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    Gunther Barak

    Room very small but may ok for Singapore space. Had to carry our bags to the room and from the room. Bed very short and pillow is very thick. No flat pillow available. I ask and they have me a slightly flatter one but still far to thick. Room could have more shelving for putting your glasses, wallet, mobile phone… not well designed. When sitting on toilet your feet are in the wet shower area. (Like what’s common in caravans or campervans). Was very noisy from shutting other room doors in the corridor. Felt like a bag packers place. Breakfast has very small variety. Coffee ok but juices very watery.
    TV channels very poor. (5 or 7? channels) Far of what you expect from a hotel.
    Average feeling was more like a hostel with hotel prices.

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    Avenue Sangma

    It’s a middle class hotel!!! Everything is awesome and fantastic, when I travel to Singapore! my first priority is Aqueen!!

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    Noi Ali

    Asst GM / Technician & Frontdesk Staff very2 rude.Will not recommended. Day used or 1 night stay probably okay not for long term stay. Room very dirty, dusty, mattress not comfortable And TV only available local channels.Perhaps the rudeness of Frontdesk / Technician staff not being well trained due to poor management guided from Asst GM. We point out issue outturn they shouted without investigate and did not resolve issue. And they back fired back to us as Guest had overly used the Dryer and Even their Dryer stop half way and we informed they shouted and approach in a rude way. Power trip beyond Guess control instead of resolving this issue Staff / Asst GM shouted and blamed Guest for nothing. Carpark coupons issued also another problem. Sincerely there are no proper guideline for Guest. Frontdesk staff is putting all the blamed to Guest. We confronted their Asst GM, becomes nightmare so bloody rude as no standard as Management level to tackle and settle issue.
    Due to personal grudges Asst GM issued Guest a letter as not willingly to extend our stay although we have already agreed with the sales manager.
    However, we are sincerely glad that their Sales Manager & Housekeeping Staff are so kind and willingly to assists from day one we check in ….

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    Chandi Gurusinghe

    We stayed a night in the hotel.tiny room with good facilities.

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    Melvin Garcia

    Room is a bit small. There’s a nearby mall if you are looking for good dining experience.

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    Brett Hilton-Jones

    Much cleaner than before,prompt service.

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    Vladislav Sokolovskii

    I spent 10 days SHN there, it was nice. The staff is responsive and understanding. But the SHN food was the same every 2 days + you don’t have microwave so you are supposed to eat it when they bring it to you even if you don’t really want to

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    Journey With Steven

    Stayed here the night before I left for Bangkok. Very simple and easy Hotel. For the price paid, there’s nothing much to expect. However the rooms aren’t sound proof and people started to get noisy at 6AM and for me, it was really crazy!

    Accessibility to airport is just fine is you are going by car but if you are gonna take the train at Paya Lebar MRT station, don’t bother. Especially with heavy bags! It’s gonna take some walk to reach the MRT station. You can take a bus for a stop to the MRT but with big bags, don’t bother to take the hassle.

    Never get the chance to try their breakfast buffet as I’m off in the bed in the morning.

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    Navneet Kaur Bhatia

    Nice place at reasonable price in Singapore but if you are planning to stay with your family specially with kids then make sure you have everything to eat and have other basic requirement things because this hotel is located outskirts of city and you won’t find anything near by.

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    Wei Loon Chong

    Location strategic near mrt.. food is nice with reasonable price..

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    maanas varun

    Located walking distance from the MRT, the hotel has nice facilities and friendly staff.the rooms are a little small but offer all amenities. The lobby has sitting space for 10-12 people

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    Navarat Pinkulabut

    The convenience hostel in great location

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    Chris Koh

    Nice n quiet while conveniently located near to subway

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    Cathryn Yap

    Not recommended. If only a day or 1 just for sleeping, u can go for it. More than that, you will be better to stay somewhere else. We stay there for 14 nights under the renocation package. The room is dirty with cockroaches around. Toilet basin is so mouldy. Staffs are rather rude and not helpful. I paid to use both washing and dryer machine. It stopped half way. Checked with front desk, but the lady shouted to question me if it was because I put high temperature for the dryer. There’s no rules or instruction about the max of temperature, furthermore I only put medium hot. We have complimentary parking as we are long stay customer. And yet, we are being treated unfairly when comes to collecting the parking coupon. Staffs themselves are not consistent. The first staff we met, said one time can take two. The next day, we ask for two coupons from another Staffs, was told it should be on need basis. And I insisted that her colleague said can take two at one time, she asks for room no. Subsequent day my husband the one who collect, can take two coupons and no questions asked or room no jot down.

    Do not recommend.

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    normala thevar

    Good services, clean and quiet

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    Wu Guier

    Quiet. Food is nice, price is reasonable. Will be better if they can start lunch time earlier.

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    Chester Tan

    The second floor PETITE cafe serves excellent value set lunch, all you can eat dessert bar. Don’t order the steak, they only cook well done.

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    Romeo Atis Jr

    Had a very nice stay in this hotel. Highly recommended!

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    mohan raj

    Room too small for 2 person sharing. Hanging towels also no place. Can’t thinking eating inside room.

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    Farooq Ahmad Rana

    Center place of Singapore city. Pakistani before booking enquiry regarding bathroom

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    Trip.com Member

    good place. good service and more comfortable. next time I will choose this place again.

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    Eva Green

    Room are not spacious but extremely clean. The staff is helpful.

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    Wei King Teh

    The rooms are decent. Managed to find a deal for a larger Deluxe room for the same price as a smaller superior room. Food is available but about 10 minutes walk but that’s too far away for me.

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    Anjali Bhute

    Excellent hotel for a stay of 5-6 days in Singapore. Loved the breakfast they provided (lot of options). Housekeeping, ambiance and staff support everything is just great.

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    Ali Alrubkhi

    Very good hotel
    Place is nice and quite
    Next to Gas station where there are food mini mart
    MRT and bus stations less than 1 km
    Close to airport
    Most of time full booked
    Good service
    Rooms are small
    Car parking available
    Downtown not that far and can go by MRT directly

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    Ritwik Kumar

    No amenities like gym or swimming pool. Not even a minute of early check in was given. And so was checkout, you have to vacate on time. Would have given a star. But given 2 just for the sake of location. This hotel in at walking distance from 2 MRT stations.

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    Herdiansyah Guruh

    Location very strategic, near paya lebar square, mrt, bus.
    Rooftop

  183. Avatar photo
    RAVI GAMBHIRE

    Good to stay if you have business work at Paya Lebar area at Singapore. PLQ mall is in walking distance, where you can find food court & shoping shops. Nice place.

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    Trip.com Member

    Value for money. Near to MRT station and good accessibility.

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    Gireesha T g

    Stay in two days wonderful place

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    a Lee

    Nice location. Not too far from airport, not too far from town as it’s just few mins walk from MRT. Anywhere is near with MRT. It’s away from the busy streets, a place to really have a peace of your mind. Too bad I booked too early. They offer free SIM card now when book with them online. Always check the perks on their online for a better value of your trip.

  187. Avatar photo
    David Chong

    Quiet ambience. Cafe food pricing are reasonable. Friendly customer service.

  188. Avatar photo
    Azrulz Anuar

    Superb hotel! Friendly staff and have a great accommodation.. Thumbs up …

  189. Avatar photo
    khairulhuda abdullah

    Not bad.. Atmosphere at roof top nice view..

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    Teo Saywee

    Sunday morning06/06/2021 8am Called up to make enquirer about SHA. room for my inbound staff ,the female staff that answered my call and enquire was very professional knowledgeable polite and efficient. Today 11/06 600 am I meet her personally at the reception but forget to get her name. Thanks you for your good service

  191. Avatar photo
    Ngan Ngoc Kim Nguyen

    The room is large enough with nice view but the lights is not very convenient.

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    Đoàn Bonnie

    Good hotel with great design. So cute

  193. Avatar photo
    Masahiro M

    Just 5minutes walk from MRT Paya Lebar station. And there are some shops and restaurant in the shopping mall.

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    Abdul Malik

    most convenient, most available and most safer place I hv in my own life for ever

  195. Avatar photo
    Rafsanjani Noor

    Reasonable price for good rooms with free parking

  196. Avatar photo
    Yashovardhan Sharma

    Good hotel the only issue is that if you don’t book on advance you have to struggle finding a taxi

  197. Avatar photo
    Andrea Marino

    Very nice business hotel staff were very friendly and helpful

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    Dwi eny

    Nice hotel,clean and the staff is friendly

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    Sravan Surendran

    Awesome hotel, staff behavior is very nice,
    Good service, Top view from the hotel is awesome

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    Lyon Ng

    Nice and clean… Only occasional cleaners movement and noises along corridor.

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    Ashish Adhikari

    Good business hotel . Neat and clean rooms 24 hour room service. Easy to reach. Near to MRT train service and bus service. Friendly staff.

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    Trip.com Member

    Overall good experience. Value for money and good location. Will book again

  203. Avatar photo
    Adhitya Hidayat

    Good hotel with strategic location, but the room is quite small

  204. Avatar photo
    Fatim Ayesh

    I spent a night in this hotel and it was a bad
    The room was full of cigarettes smoke smell and when I asked for changing the room they said this is the only room available for non smokers in the floor ,other floors were full
    I’ll not repeat the visit again

  205. Avatar photo
    Coach Mido

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    Trip.com Member

    Convenient location. Easy access to MRT and shopping malls.

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    Johnson Peter

    Hotel is good but I felt they are insensitive. For two adults and 1 kid staying they provided a room with one queen bed. The room does not space to accommodate an additional bed. On requesting for a switch they did not have anything till my check out date. For a person on vacation my stay was tiring and I would not recommend this hotel considering the staff (some are good) to anyone. The breakfast spread is also not that great. Overall my experience was not at all memorable.

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    Alpha Sumareh

    Stayed for a week in sharedroom which was perfect for us and it was spotlessly clean always, The Wifi was fast and never had a down time throughout my stay. I was here on B&B always had lunch and dinner outside, the breakfast was continental which made me wake up every morning in time to go eat as I couldn’t afford to miss the lovely breakfast. Wonderful staff always willing to help. Make your sure you visit the rooftop at night if book this place the view is stunning and you can see so many places in Singapore. I can’t really say anything about the price because it was booked and paid for us.

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    Mohammad Abdul Hadi

    Very good in terms of location, but not happy for breakfast.

  210. Avatar photo
    Ben Low

    Hotel room was really small and wifi was not detectable by any of my devices

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