Review An Digital Lock Paya Lebar Road, 140 Paya Lebar Rd, Singapore

Review AN Digital Lock  Paya Lebar Road - Singapore 140 Paya Lebar Rd

“Fast installation and nicely done for my kaadas R6G and R7 digital locks. Kudos to Steven and Karin for job well done!” or “Installer KO is punctual, demo and guide us through after installation. And he also ensure housekeeping after the installation. Professional. …” It is one of the few customer evaluation comments about An Digital Lock Paya Lebar Road. Let’s read more of this article on to find out if An Digital Lock Paya Lebar Road is quality.

Introduction about An Digital Lock Paya Lebar Road

Here are some fundamental details regarding An Digital Lock Paya Lebar Road. In terms of Security service, it is generally believed that An Digital Lock Paya Lebar Roadis one of the best places to choose and trust. It is placed at 140 Paya Lebar Rd, #01-02 AZ @ Paya Lebar, Singapore. Whether you are looking for a place or a service related to Security service, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 69666788 (+65 69666788)
  • Website:
  • Address: 140 Paya Lebar Rd, #01-02 AZ @ Paya Lebar, Singapore
Images of An Digital Lock Paya Lebar Road from stock collection and provided by customers

Detailed information of An Digital Lock Paya Lebar Road

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of An Digital Lock Paya Lebar Road.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday: 11 AM to 8 PM.


Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

10 km10 minute12 minute8 minute

How to contact An Digital Lock Paya Lebar Road?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact An Digital Lock Paya Lebar Road via:

Phone number

You can reach An Digital Lock Paya Lebar Road at 69666788(+65 69666788). Use the hotline to contact them right away for the quickest help and resolution to your problems.


You can contact An Digital Lock Paya Lebar Road via It will react rapidly and assist you with your concerns.


You can directly come to 140 Paya Lebar Rd, #01-02 AZ @ Paya Lebar, Singapore if you have any questions or want to try to experience its services.

An Digital Lock Paya Lebar Road reviews

An Digital Lock Paya Lebar Road is among the best destinations of Security service in Singapore, and it merits your consideration.

Is An Digital Lock Paya Lebar Road good?

To determine whether An Digital Lock Paya Lebar Road is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“Happy with the after service by Steven Ng where he helped to fixed up the digital lock nicely as compared to the earlier installation. Very polite, friendly and professional service... recommend!”

“Cynthia Lee is very knowledgeable and very clear and precise on finding a suitable digital lock for us. Honestly, it’s reliable and has no issue even after 5 yrs.”

“Nice lock! Good price! 5 star service! Cynthia has good product knowledge, and honest in providing advice, speedy in responding to my queries. Very satisfied with the installation too. Will recommend!”

“Karin from An Digital lock gave us excellent service. Very knowledgeable in the different types of doorlocks and gave us good recommendations. Installation process was smooth and fast. Thumbs up!”

“Cynthia has been super helpful throughout throughout the whole process. She even followed-up to check if I had any issues 1 month after usage. Recommend to buy from them for the service and peace of mind.”

“Fast installation and nicely done for my kaadas R6G and R7 digital locks. Kudos to Steven and Karin for job well done!”

“Evelyn was very friendly and quick to assist and answer all our questions about digital lock installation. Updates were smooth and delivered as promised. Highly recommend both AN Digital and Evelyn. Thank you!”

“Well installed gate and the igloohome digital lock works well and easy to add fingerprints, etc. Reasonable price as well. Good service when I visited their showroom. Well done An digital lock!”

It has won many reviews from customers on the website, including 229 feedbacks with an overall score of 5 out of five-star ratings. Out of those, 100% are positive reviews. has provided all the essential information about An Digital Lock Paya Lebar Road, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by An Digital Lock Paya Lebar Road are not good quality, what should you do?

If you have had an unsatisfactory experience in An Digital Lock Paya Lebar Road, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review An Digital Lock Paya Lebar Road, 140 Paya Lebar Rd, Singapore

There is a total 229 reviews

5 / 5




  1. Avatar photo
    Ng Raymond

    Great installation work done by both Han & Jia Hou. Patient and detail guidance on the setup of the digital lock.

  2. Avatar photo
    Chen Weiqing

    First time purchasing a digital lock and the experience was fantastic, all thanks to the great recommendations given by Joyce. A professional, cheerful lady who went extra miles to answer all my questions and provided the most up to date information at all times. Installation done by Da bai, who is very friendly and professional. He guided me with all the set up steps patiently after installation and everything is hassle free. Definitely recommend anyone who is interested for digital lock to look for Joyce. Kudos to the team.

  3. Avatar photo
    Loh Teng Rui

    Kelly was super helpful and friendly in providing us information about the locks. Steven installed the gate and digital locks super efficiently and explained how to operate it simply. Great service!

  4. Avatar photo
    Charmaine Ng

    Great experience with Joyce! She was very patient, professional and friendly and was able to recommend a solution according to our needs.

  5. Avatar photo
    violin tiara

    I’m extremely impressed with this sales lady called “Karin”. She provide alot of information and explain the details on our gate and digital lock installations. As we have cats, she was very patient in listening to my concern and suggested the best type of gate for us. Would like thank her for great service!

  6. Avatar photo
    liang jinfang

    Like to thanks Evelyn @ Norcom II AN digital lock for her service and patience for answering all our questions. We have found a most suitable lock for our new home.

  7. Avatar photo
    Nin Ja

    Flawless experience. Liaised with Kelly and she was very knowledgeable and able to recommend the locks and promo package that suit my needs. Kaifei was my installer. Very proficient and did a good job explaining how to use the lock. Highly recommended

  8. Avatar photo
    wong lynn

    Installer has full knowledge of the items. And he’s happy to teach us about the digital door. Thank you!!!

  9. Avatar photo
    sylvia wong

    Thank you Kelly for serving us at the store, helping us throughout the process till installation. It was tough setting a firm date due to the delays of reno and she managed it with ease.

    The installation was done by Kaifei, extremely patient and helpful explaining and guiding us after installing. He also cleaned up really well after.

    Definitely recommend them to others! Good job guys

  10. Avatar photo
    Ho Kerine

    Awesome experience given by Evelyn from An Digital! Her service and explanation on their products is clear and great!
    Is not my first time using a digital lock but priceless advices given by her which was not being advised to me from my previous experience from another shop/ brand. Her service was great, no hard-sell, overall a very comfortable experience!
    The installation was fast n professionally done too! Thank you Evelyn and An Digital @ Gambas Crescent.

  11. Avatar photo
    Hui Ting

    Steven was professional in the installation of the new lock. He was knowledgeable and able to change my existing digital lock to the new one. He also guided me on how to set up my new lock. Showroom has a good selection of digital locks.

  12. Avatar photo
    Aaron Martin Luke Ng

    I love how Kit made purchasing Digital Lock easy and simple. Gave Kit some pictures and dimensions with regard to my Door and was recommend alternative that fits my door. Thank You for this wonderful process over Watapps.

  13. Avatar photo
    Way Vern Shong

    Great service from Kelly at the showroom who was very clear and quick in narrowing down our choices to what we needed and also had great after-sales service, and Da Bai who installed the lock & peephole camera and asked/advised us before doing anything!

  14. Avatar photo
    Khoirun Ilman

    KO was a great help, was really friendly and assisted in showing the demo, how it works and answered all the questions i had about the lock. Thank you once again KO!

  15. Avatar photo
    Sandy Sim

    Karin Boon is equipped with excellent product knowledge. A star customer service with personal touch & service with a smile.

  16. Avatar photo
    chris tan

    Awesome customer service journey with Ms. Kelly. Installer YEO is highly competent. 5 stars ~ !

  17. Avatar photo
    Luisa Salve

    Wanted to give a shoutout of thanks to Joyce for accommodating all our queries and sharing her knowledge on the differences of the digital locks based on our needs. She’s also made recommendations based on our descriptions but never pushed what she wants for us instead, waited patiently (took us some time) for our decision.
    The followup leading to the installment and completion of installment was very helpful too.
    Thanks a lot Joyce!

  18. Avatar photo
    Andy Lau

    Great customer service by Kelly from Paya Lebar outlet, she recommended different digital locks for my new home and also recommended suitable batteries for the digital lock as well as where to get them from. Very satisfied with her service.

    Installer Dylan was also on time and professional with the job. He also teaches us on how to set up the digital lock.

    Overall would recommend their service.
    Thank you.

  19. Avatar photo
    samwise gamgee

    Liaised with Kelly to install a smart lock for my home. Had a pleasant and smooth experience as she recommended the various options i can choose from and guided me on the process. Installation was also smooth and prompt. Steven installed the lock and clearly explained how to use the product. Overall a great experience from start to end.

  20. Avatar photo

    Great place to look for metal gate, wooden door and digital locks. Joyce was attentive and patient with all our queries and doubts, gave us great recommendations and shared the pros and cons of all the different digital locks. Told us we actually had the option to laminate the door instead of changing it fully if it was still functional.

    Installation was a breeze, all done in a single day. Door installation was quick. Laminate folks were also very professional, trying for hours to smoothen our old wooden door. Some edges were still rough but understandable. Joyce answered our questions through whatsapp too after the installation. Was such a smooth experience getting our door changed. Thank you!

  21. Avatar photo
    Mr. Hutton

    AN Digital Lock team supported me to purchase the right product. First they asked to provide the photos of the door type and provided advice on the right model. Then the technician came to our home and installed in two days. Thanks for all your help.

  22. Avatar photo
    Simon Tang

    I came to know about AN Digital Lock from YouTube so I went to the showroom at Paya Lebar Rd (AZ Building). I met Kelly, she was so friendly & knowledgeable on all the featured products. She is patient & will advise you on the pro & cons of the products chosen. I ends up purchasing 3 items from her the Kaadas K9 (Digital door lock), R6-K (Digital gate lock) & a new metal gate.

    On the date of the installation, early morning was the metal gate it was done within an hour. Than almost an hour later the Digital lock installer (Da Bai) arrived. His skill is really excellent & speedy also. He did a very good job on the installation & cleaned up my place after the work is done. He than proceeds to teach me how to program both the digital lock.

    If you are looking for digital lock, I would highly recommend u look for AN Digital Lock.

  23. Avatar photo
    Shu Eng Tan

    Very good service,informative and funny guy to chat with. My family bought from him without any hesitation. Was served by Stan Chong ( gambas) Give him pay raise …

  24. Avatar photo
    Lee Sincere

    Futurahaus introduced me to AN Digital Lock and they were excellent. Their staff, Kelly was very knowledgeable, helpful and responsive when enquiring. Providing an excellent service in helping me to get the best suitable digital lock for my house.
    Installation with their installer Steven was fantastic, it was fast, hassle free and professional.

  25. Avatar photo
    Jacques Then

    Sales Rep Ms Kelly at Paya Lebar shop was friendly, patient and provided much needed information regarding the various brands and models. Pleasant experience. Chose the non lever Hafele PP9000 digital push pull handlebar lock (one less moving part to worry about) and paired with auto door closer. She followed up to check installation was smooth and continues to respond to queries promptly post sale. Installer Mr Yeo was professional and completed the work on schedule, giving clear instructions on how to activate the codes etc. Kudos to Ms Kelly and Mr Yeo. Price is competitive with online sellers. Recommended.

  26. Avatar photo
    Jasmin Tan

    Cynthia is very experience and she give us a lot of advice and recommendation. Highly recommend to those want to change the lock to digital lock.

  27. Avatar photo
    Hao Fu

    The new digital lock is installed today at my house. The manager Mr Kit is very kind and patient to satisfy my urgent need. And the installation worker is also professional, only about 20 minutes to finish all the work. I will definitely recommend Mr Kit and this company to my friends.

  28. Avatar photo
    David Leo

    An Digital Lock was my preferred option when I was looking for a replacement digital lock. Their service was outstanding among the companies I queried. Kelly was helpful, going the extra mile to reply me enthusiastically even before she reached office. Steven was skilled as he installed the lock. The company is an easy recommendation based on my experience.

  29. Avatar photo
    Tang Qian

    Cynthia was very helpful for answering all my questions. The lock installation was very swift and neat.

  30. Avatar photo
    J Wu

    Happy with the after service by Steven Ng where he helped to fixed up the digital lock nicely as compared to the earlier installation. Very polite, friendly and professional service… recommend!

  31. Avatar photo
    Weiting Liu

    Kelly from An Digital Lock has been one of the best salespersons we have interacted with throughout our entire renovation process! When we were at the showroom, she did not beat around the bush and was excellent in describing the various locks they have. We made the decision and purchase
    right on the spot because of her. Her pre-installation and after-sales services have been top notch and it was really a pleasure working with her. Yeo, our installer, has also been extremely helpful and meticulous in his work- definitely exceptional as compared to a few other installers we have worked with. Of course, our lock has been great and a real convenience. Overall, do look for Kelly if you are looking for or thinking of getting a digital lock!

  32. Avatar photo
    Edwyn Thang Jie Jet

    Overall, we had a really good experience with Kelly when we visited AN Digital Lock at their showroom at Paya Lebar road. She was very friendly throughout our whole session in choosing out the various locks which she has and she recommended one that really suited our needs! More than that, she followed up with us on our purchase and was very helpful when we finalized the installation date. She also followed up with us to check on how the installation went which, in our experience, was excellent customer service all the way to post installation!

    We also had a very good experience with the installer, Wong. He was very patient in explaining and setting up the locks with us. We definitely had a very good experience with AN Digital Lock and would recommend Kelly and her team for future buyers!

  33. Avatar photo
    Hilda Chan-Peddell

    Cynthia responded very quickly and efficiently. Was able to answer all my questions for me to make an informed choice. Steven came to install the lock, he was also very helpful and helped me set the app on my phone very quickly and work thru the sequence so that I was able to use it well.

  34. Avatar photo
    Tan Jane

    Steven Ng was very professional and patient in walking through the whole process of setting passcode and all other functions. He is also very punctual on the appointment time and very lucky to have him to install my digital lock . Super happy with the service and fast installation

  35. Avatar photo
    Pincess Tweet

    Installation were done smoothly although there’s some wifi and Bluetooth error, they managed to send their technical team the following day to resolve the issue. Cynthia hv done a great job, she was vr patience and reply my queries promptly. For those looking for digital lock i would suggest to get the solity as they have both Bluetooth and wifi function just make sure u have 2.4g wifi not the mesh router which doesn’t work. Overall im happy and satisfied

  36. Avatar photo
    Chris Cheng

    Im a repeated customer of AN digital for my second property. I was served by Kelly who is extremely professional and helpful. She is very responsive even after sales. Definitely not a hit and run type of salesperson. Her company is truly blessed to have her representing them. Installation was a breeze by Da Bai whom also display professionalism. He was punctual despite heavy rain and they even ensure all debris were cleared before leaving. I will not hesitate to recommend Kelly of AN Digital.

  37. Avatar photo
    Larry Chan

    I was assisted by Sales Rep Kelly who was nice and friendly and helped me choose a digilock based on my requirements.

    The installer that came over was also super nice, and friendly and took his time to explain the mechanics and the functions of the lock.

    Overall a great experience. I highly recommend AN Digital lock

  38. Avatar photo
    Janise Ang

    Great experience with Joyce (before and after sales service was excellent) when i visited An Digital Lock at Paya Lebar! Smooth and prompt installation service!

  39. Avatar photo
    Eric Au Yong

    Great service by Joyce and Kai Fei. Follow-ups were prompt and they were both very helpful, going the extra mile to assist. Their efforts are much appreciated.

  40. Avatar photo
    Wendy Yap

    The installer Kaifei is familiar with the installation. He was fast and explain in details. Well done.

  41. Avatar photo
    Jasmin Kong

    A very pleasant experience today with a good sales person , pleasant and patient and most importantly jovial attentive to us- our first door purchasing experience! She’s professional and warm, Karin Lady !

    With her warm welcome, quickly we have decided on purchasing it! Hope Her boss gets this message across for every good salesperson is very important to a blooming business ! AN Digital Lock *Thumbs UP!

    Jasmin Kong . Happy customer

  42. Avatar photo
    Graciies Gohyp

    Contacted Kelly via WhatsApp. She was patient enough to go through detail of what I have doubts. And installer Kafei was also friendly despite some waiting time. Intend to get the main door changed and also install digital lock next. Thanks Kelly for the follow up after installed was done.

  43. Avatar photo
    cheryl Ong

    Really appreciate the great help in finding my digital lock from Joyce ! She’s very knowledgeable and really patient in explaining the different types of lock. Very friendly too !!

  44. Avatar photo
    ng zhen yuan

    Special thanks to Kelly for helping us with the process of choosing the best lock and laminate for our door. Really professional and knowledgeable on her products and is quick to answer any of my queries. Would definitely recommend her to anyone who is looking for a digital lock for your home. Da bai the installer is quick with his installation and also patiently explains the functions of the lock. Thank you both!

  45. Avatar photo

    I’m glad to have purchased all my digital locks and door viewer from An Digital Lock. The after sales service provided by their team were outstanding and always reply to my enquirers. Recently I went back to An Digital Lock to further enhanced my house security with additional digital lock for my rooms. Once again, the work were done professionally by their installer and awesome service from the salesperson at their showroom.

    Shoutout to: Cynthia (SA), Karin (SA) and KO (Installer). Thank you!!

    Mr Chew

  46. Avatar photo
    Cheong Yan

    Karin at Paya Lebar outlet was very helpful n fun ! Thankful for her professional advise as we are spoilt by choices . Can’t wait for our locks to b installed..

  47. Avatar photo
    Andy Tay

    Joyce who helped us with the purchase of digital door/gate locks and wooden door & gate is great in her knowledge. She is helpful and always there to help. Installer KO for digital door/gate locks is also very professional. We are returning customer and highly recommend An Digital Lock if you are looking for one.

  48. Avatar photo
    Julian Song

    We visited the Paya Lebar branch as walk-in customers on a weekend, and had the fortune to be attended to by Joyce. The place was crowded and we were happy that she was patient and accommodating to our questions. We stated our requirements and were recommended the Kaadas digital lock set. Installation was completed within the same week by Steven, who also went beyond his duties to help us with our door alignment. We were at first upset that our old Samsung doorlock was only used for 3 years, but were really impressed by the service and knowledge of the team from AN Digital Lock. Highly recommended, and huge kudos to both Joyce and Steven

  49. Avatar photo
    K ZR

    Joyce was patient and friendly. She explained the details and functions of the locks professionally and understood our needs. Our installer Kai Fei was very skilled in installing our locks and patiently taught us the basics.

  50. Avatar photo
    Michael Chong Wee Ming

    Had a fantastic experience with Kelly when I visited An Digital Lock at Ubi. She was very friendly and patient in showing me the various models which could fit my existing door and gate and what to look out for when choosing my lock. She also followed up with more information after my purchase and also to remind me of the installation appointment. Kelly was prompt in addressing my queries on installation day.

    I also had a good experience with the installer, K.O. He spent time to troubleshoot the smart lock connection to my phone and even came back at the end of his workday to help me make some adjustments to the lock. Kudos to a great team at An Digital Lock!

  51. Avatar photo
    Josh Lam

    Installer KO is punctual, demo and guide us through after installation. And he also ensure housekeeping after the installation.
    Professional. …

  52. Avatar photo
    Michael Chong Wee Ming

    Had a fantastic experience with Kelly when I visited An Digital Lock at Ubi. She was very friendly and patient in showing me the various models which could fit my existing door and gate and what to look out for when choosing my lock. She also followed up with more information after my purchase and also to remind me of the installation appointment. Kelly was prompt in addressing my queries on installation day.

    I also had a good experience with the installer, K.O. He spent time to troubleshoot the smart lock connection to my phone and even came back at the end of his workday to help me make some adjustments to the lock. Kudos to a great team at An Digital Lock!

  53. Avatar photo
    Lanfear Moonhunter

    Evelyn was very friendly and quick to assist and answer all our questions about digital lock installation. Updates were smooth and delivered as promised. Highly recommend both AN Digital and Evelyn. Thank you!

  54. Avatar photo
    Tan Shirlyn

    Great service by Kelly, who assisted me in choosing the right package for our new home. She is friendly and was able to advise the different products and package available. The installers are also experienced and know the product well. Thank you, An Digital lock!

  55. Avatar photo
    Tjenti Chong

    Had a bad experience from previous company who had provided my first digital lock. Decided to give digital lock another try and decided to go with An Digital lock. Experience I had at their showroom at Paya Lebar was excellent. Many thanks to Tucker.
    Technician who came and fixed the lock is very skilled solved all our doors issued and my wife is so delighted with the work done by A digital. Strongly recommend A Digital if you want to install digital lock.

  56. Avatar photo
    Muhammad Alsyaari

    I had a great experience with Tucker at AN Digital Lock @ Paya Lebar when making my selection, he would go to great lengths to clarify every doubt that I had. Thank you Tucker and installer Yeo for being so helpful during the purchase and installation of the digital locks, door viewer and door closer. They have provided amazing customer service and I greatly recommend them!

  57. Avatar photo
    Kewee Chua

    Had a wonderful experience with Jocye at A Digital Lock Paya Lebar. She was very friendly and patient in showing us the various models that fit our new home. She had follow up closely and was prompt in addressing my queries on installation day. I also had a good experience with the installer, K.O. He spent time to troubleshoot and setting up the smart lock for us, helped to adjust the door and make sure everything is working fine.

  58. Avatar photo
    samwise gamgee

    Liaised with Kelly to install a smart lock for my home. Had a pleasant and smooth experience as she recommended the various options i can choose from and guided me on the process. Installation was also smooth and prompt. Steven installed the lock and clearly explained how to use the product. Overall a great experience from start to end.

  59. Avatar photo
    Sam Kam

    I have ordered the lock from Qoo10 on Sunday, and it was installed on Thursday, a bit of waiting time but it’s ok. Han came to install the lock, took about 45 mins to complete. He did a great job as he is professional, speaks fluent Chinese, asked me to register the lock for warranty and to enable the lock while he was installing the lock. He adjusted my door closer and tested the installed lock several times to ensure the door closes properly. He even swept my floor clean of dust and wood debris. He also taught me to program the master and user pins, fingerprints, and told me that the lock in the coming months will support WiFi. He also ensure that I must purchase and use only Panasonic Evolta AA Alkaline batteries for the lock as these batteries do not leak unlike others. The fingerprint access is efficient, so does the RFID card access. The door handle is well designed as it is easy to hold and push from outside and pull to open from inside the house. However, there are areas for improvement. One is this door lock is a China SKU, as you can tell from the service support number printed on the door handle. Two is that the user manual is in Chinese only, I managed to get the English version through WhatsApp from the Seller.

  60. Avatar photo
    KL Cheong

    Showroom at AZ building paya lebar served by Kelly Koh was efficient and prompt. Assigned date n time on the dot with installer Han doing the job well done

  61. Avatar photo
    Teng keng leng

    Excellent service from Cynthia. She was responsive and gave good advice as I am new to digital lock. Purchased 2 digital locks, door viewer and letterbox digital lock. Installation was smooth and I love these locks. Highly recommended.

  62. Avatar photo
    Yenny How

    Heard great reviews about An Digital, and since it is near my office, we decided to drop by after work. The showroom was spacious and well equipped. We were greeted by a friendly face, Evelyn. After knowing what we were looking for, she professionally introduced and explaining the functions of various models. No hard sell and she give us some space to browse through the models that we were looking at. Finally decided on the Kaadas bundle. It was overall a pleasant experience.

  63. Avatar photo
    Daniel Chang (ASIA AestheticDermatology)

    Kelly is absolutely amazing. Generously and patiently sharing heaps of info and guiding us how best to choose our digital locks. ️️️

  64. Avatar photo
    Lawrenz Tan

    Never in mind of getting a DIGITAL LOCK for my home after years . Recently visited AN digital lock outlet’s @ GAMBUS Ave ,serve by Evelyn . She was patiently answer my doubt on different products in the market, knowledgeable / experienced thought out the tour .My recommendation / thumb up for her service, Again appreciate your time / service .

  65. Avatar photo
    Farah Salleh

    Amazing customer service from Kelly! She was helpful from the very start till the end of the process. She was always on the ball, quick in replies and provided helpful answers to any questions we has. Highly recommended to find Kelly to help you with any services from AN Digital Lock.

  66. Avatar photo
    Hong Qiming Terence

    Awesome services from Ricky , Kelly and Kelly daughter Joyce , provide detailed explanation on the various digital lock which fulfill our need of a digital lock. Happily purchase a bundle set of digital lock from An digital lock from them. Highly recommended

  67. Avatar photo
    Alex Yee

    Overall experience was good. Installer was very professional. Call up to inform that he will be arriving soon. Workmanship was satisfactory. Did not rush through the installation.

  68. Avatar photo
    Angie Ng

    Engage their service couple of time .. I would say my whole door, gate and lock all purchase from an digital lock. Love their customer service and Mr Han installing for my door viewer was fast and good. After service was good as well.

  69. Avatar photo
    Eileen Kwek

    We have gotten the Kaadas K9 & R6G synchro lock. It really brings us great convenience, as we only need to unlock the gate to open both gate & door. Gone are the days where we have to dig for physical keys, especially when your hands are full.

    Steven & Dylan, very friendly & professional installers. Installation was smooth & neat. They also explained to us how to set-up/add new fingerprints, passcodes.

  70. Avatar photo
    Wei Jun

    Very enjoyable and good service by both the salesperson – Kelly and installer – Steven.
    Everything from the moment we step into the shop till installation is done, not a bit of regret. Highly recommended.

  71. Avatar photo

    Cynthia was a friendly and responsive staff when I drop an whatsapp through the website. Due to my previous digital lock was giving me alot of trouble. So I told Cynthia that I want to pop by the show room and see which digital lock able to replace the old lock. So less than 30min, she show me what e available choice and I happy with my purchase. And she try to plot in an earliest slot for me to replace the old lock. Thank you so much.

  72. Avatar photo
    Emmanuel Seraspi

    Fast installation and nicely done for my kaadas R6G and R7 digital locks.

    Kudos to Steven and Karin for job well done!

  73. Avatar photo
    Auror Yin

    Addition in response to the owner’s reply below:

    I had asked my father to stay in the house while Kai Fei was installing. I informed Kai Fei that I am pregnant (I was around week 35 then and visibly pregnant) and that I cannot be around when he is drilling. He was to look for me after he was done with the drilling. He looked for me way before and completed the drilling in my presence, to my shock and surprise and I was not able to escape from it.

    Regarding the warranty, the serial numbers were not given to me or shown to me. Only AFTER I had reached out to the sales team (via WhatsApp) about it did they tell me to dismantle the locks and see the serial number. That was very unnecessary as they could have given me the serial numbers or showed it to me during installation IF Kai Fei was not so keen to run away.


    I had installed my locks with them. Have been communicating with them via WhatsApp. All was fine with the sales at first (I am not sure who I was liaising with since they don’t address themselves on WhatsApp. However, my invoice had the reference “CL – WA”). However, the installer (Kai Fei) did a rushed job in installation and was not patient in teaching us how to use the locks at all. He claimed he was rushing off somewhere. I am heavily pregnant and told him to only look for me when he was done with the drilling but he looked for me way earlier and drilled in my presence. Anyway, he did not teach everything and I had to search for the answers myself. He did not share important information such as having to use the app to unlock the locks at least once a week in order to keep the Bluetooth enabled (both locks are from Kaadas). He and the Sales team also did not highlight about the warranty registration portion and the timeline for that.

    Honestly it felt like they just wanted to close the sales and installation and move on. Anyway I needed help with after – sales matters and they don’t reply to messages promptly or pick up the phone though it is well within operating hours.

    Overall it is a very unpleasant experience dealing with them and I feel like they are not thorough in teaching us how to use the locks. Very disappointing experience considering some of the reviews I had read here which made me decide to contact them in the first place.

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    Peter Ng

    Karin assisted us during our trip down to An digital lock. Very helpful and fun going person, our trip is filled with laughter because of her. Very professional, answered all our questions. Show seniors like us how to use the digital locks multiple times to let us familiarize ourselves with the locks.

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    Chen Zandra

    Cynthia was very patient in advising me on which digital lock to choose from. The installation was also arranged very swiftly and the lock works very well for us!

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    Kavita Devi

    Very professional and knowledgeable staff members and overall a smooth experience. Installation was quick and easy. The installer took the time to explain to me how my lock functioned. Recommended.

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    Installed my new door lock a few weeks ago. I am very happy with it.

    I would like to compliment Man Kit and K.O
    sales person Kit is very good service, friendly and good knowledge

    Installer K.O professional in the whole installation process, good explain and friendly.

    Well done!

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    Limin Choo

    Had a simple, smooth and extremely pleasant experience getting and installing a new door, new gate, and new digital lock with the help of Stan and KO. Stan was very responsive and helpful over WhatsApp, even replying me when he was on leave. KO was a very speedy worker and patiently taught me how to use the new digital lock. I missed the names of the two Indian workers who fixed my door and gate but they were so friendly and good at their job. I am very happy with my new door! Thank you An Digital Lock

  79. Avatar photo
    Ivan Cheng

    Amazing service by Sales Evelyn, installer KO & Dylan. They took great effort to ensure lock installed perfectly and explained to me on the usage. Most importantly, they even help to clean up the place unlike other company like MYDIGITAL****..

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    Brenda Leong

    Kelly/Paya Lebar is attentive to my requirements and recommended afew brands. She patiently explained and guided me on each model process. Installer Kaifei is professional, ensuring the locks are properly installed and clearly explained and guide how to use the product and setup the access

  81. Avatar photo
    Desmond Ng

    Cynthia and Kenji were very helpful with their recommendations! They were very patient and made sure to answer every question that I had. Even when I had to amend my order, they helped me to make sure that I had what I needed. Appreciate their advice and looking forward to installing my new digital door lock!

  82. Avatar photo
    Lawrence Lee

    We were looking for digital locking system but there were so many brands till AN Digital Lock that the furniture shop we made purchases refer us. Tucker attend to us . He shown us the various locking system with detail explanation. He extended his knowledge and experience and most importantly his patience with me in particular cos I tend to be asking the same questions . Bought and installed by his technician Kaifei. He chiseled nicely to mount the locking device onto the main door with his skill and explained how to set up. Well done to the team with a trusted locking system .

  83. Avatar photo
    Francis Chua

    Went to their Boon Lay branch and Stan served me. Was looking for a gate digital lock and he introduced me a few brands which suited my gate and needs. There was no hard selling from him and answered my evry queries. Finally decided on a lock and arrangement to install the lock was smooth.

    Handyman Steven Ng came to install the lock and was quickly done in less than 30mins. Explained to me how to use the lock.
    Great service from An digital lock. Highly recommended

  84. Avatar photo
    Crystal Keh

    This was my first experience dealing with digital locks and the sales person Kelly explained every single question of mine in a very detailed manner. I even purchased both gate and door locks from her just via Whatsapp. Excellent service provided by her and also highly recommended …

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    Regina Seet

    Returning customer for my digital lock which lasted me 5 years. I was assisted by Cynthia who was very prompt in her replies and knowledgeable with the various product AN Digital Lock had to offer.

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    Annie Chee

    Kelly had well explained and clarify my question. The installer, Yeo was on time and fast during the installation too. Whole experience was good. Thanks

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    Avant Space Interior

    Liaise with salesperson Kelly, who is knowledgeable and helpful. Understood my needs and recommended the right digital lock. Installer Da Bai is also very experienced. Installation was fast and they cleaned up the area neatly before leaving.

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    Michael Lee

    From the salesperson serving us to the installers of the metal gate and digital lock, their service had been excellent and professional! Special shout out to Kenji and KO! Thanks guys!

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    Theresa Tan

    Kelly from Ubi branch has been a total delight to work with! She was very informative in introducing the different kinds of lock and advised us according to our needs. We were wowed by her service and her efforts to explain to us the different functions of the locks. We decided to purchase from her due to her excellent service. Our queries to her after the purchase was also very promptly followed up. We are very impressed and even recommended my sister to her for their purchase. Our installer, Kaifei, also did an excellent job in installing our door and gate locks, as well as our viewer and our letter box. He also gave a detailed explanation on how the locks work. Kudos to them both for taking much pride in their work! Highly recommended!

  90. Avatar photo

    Excellent experience from when first step into the showroom. The staff, Kelly was knowledgeable in explaining the products. Giving gd advice on which product that is suitable for my door.
    Book an appt btwn 10am to 2pm, but instead they arrived earlier than expected. Installation was a breeze with gd workmanship. Da Bai patiently focus on the installation. Overall, excellent.

  91. Avatar photo
    Mister Mister

    Karin from An Digital lock gave us excellent service. Very knowledgeable in the different types of doorlocks and gave us good recommendations. Installation process was smooth and fast. Thumbs up!

  92. Avatar photo
    Kenneth Chan

    Thanks An Digital Lock! Joyce was super helpful and knowledgeable in helping us determine which lock would best work for us and our house. The purchase was seamless and easy. Thanks also to Dabai for providing a great installation at the site. Overall a great experience!

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    Jonathan Lee

    Great service and recommendation from Joyce. She was able to help us understand the differences between each product and what’s suitable for us the most.

    Wong was proficient and knowledgable. The installation was done quickly and he taught us how to setup.

    Overall, great service. I recommend it.

  94. Avatar photo
    Shuyi He

    Kelly from An Digital Lock is very helpful and knowledgeable, we have no regret to purchase from Kelly. The Installer is also very helpful and the entire process is smooth.

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    amanda lim

    Great experience at An digital lock! Cynthia was friendly, helpful and super knowledgeable. She was very approachable and knows the products well bought what we needed and enjoyed the experience and her great service!

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    Nancy Quek

    Got my Solity GSP2000 Digital Lock installed on 2-Dec-22 by Steven. Good job!
    Was served by Kelly at the shop on 18-Nov, who helped me select the packaged deal with Eques Door Viewer.
    Am very happy with the knowledgeable service. Thank you Kelly. Good job!

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    jess tay

    Sales persons, Joyce n Cynthia is very friendly. When I contacted Cynthia, she was on maternity leave n yet she still entertain me, explaining to me of which design n lock that suits me. She even suggested that I go to the showroom to look for her colleagues for help. I went to the AZ building branch n Joyce is the one who serve me. She also same as Cynthia, very patient with me n my husband, give us advice on which type of gate n lock that’s suitable for us. The gate insatller, Wong, also a very nice guy, very patient with me too, when explaining on how to use the lock n change password. They are super friendly n patient. They don’t pressure us or pushy or hard sell their products. This is what i like, as i had encountered a few sales persons that give me a bad experience but not at An digital lock. Highly recommend them ! Thank you Cynthia, Joyce n Wong.

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    Joycelyn Chua

    A big shoutout to Karin at the Paya Lebar branch. She was extremely patient and really listened to my needs. I have massive phobia of installing digital lock due to security reasons. She was able to bring me through the various brands of digital lock and also gave me the confidence to change my current traditional lock to a digital one. Highly recommend Karin’s service! She made this purchase extremely easy and fuss-free.

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    benjamin tan

    We had engaged An Digital Lock, Kelly and installer, Wong for our main gate, digital lock set and door requirements.

    The whole process was a smooth journey, and Kelly was great at coordinating. Even when there were slight issues, Kelly was responsive with the rectification works required and got it solved ASAP.

    Overall, we would recommend their services as we had a great experience.

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    Tomer Loiter

    Great service throughout the selection, purchasing and installation. Kelly the sales person was very helpful and followed up to ensure we are fully satisfied.
    Installation was on time, clean and professional. Highly recommended

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    Benjamin Choo

    Salesperson Evelyn was friendly and knowledgeable. Installer was professional and did a great job for installation.

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    Zhihua Lee

    Just got my digital lock here and was served by Fen. Really detailed explanation and tons of recommendation from her for different types of families. Not only did my family got a digital lock, we also learnt so much about digital locks …

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    Jacqueline Goh

    Excellent service from Kelly and Karin! They were quick and responsive to my queries, even when some of texts were late at night they always try to get back to as soon as possible. Follow up with me promptly after my installation too!
    Installer Da Bai and team were also nice and friendly, quick installation and clear instructions given on how to use the newly installed locks.

    Fuss free purchase and installation.

    Good job to all!

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    Loh Wai Min

    Kenji was really helpful as he explained the various functions and brands of the digital locks and explain the whole process of installation with us. Really appreciate his dedication and service provided to us.

  105. Avatar photo
    Chris Loke

    With any prior knowledge pertaining to digital lock, we went to AN Digital Lock seeking for advice and explore what are the types of lock available in the market. Despite it was very crowded with people at the Paya Lebar showroom, we were assign to Kelly, one of the sales consultant at AN Digital Lock. Kelly was extremely patience in clarifying our doubts and questions. Most importantly what we appreciate about Kelly is that she is not pushy and gave us time to consider. So 3 weeks later, we concluded and went back to look for Kelly to purchase the Philips Digital Locks and Philips Smart Door Viewer. And today we have both our gate and door digital locks installed by Wong. Full of praises for Wong as he is very skilful for the door installation and everything is just seamless for us. Wong is very detailed when explaining to us the usage of the digital locks and smart viewer. Definitely considered one of the big purchase for us, but the services we have gotten from Kelly and Wong are top notch and worth the money. Thank you AN Digital Lock!

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    Nazzerah Rasid

    Kelly the sales assistant and Steven the installer was very prompt and patience to communicate with me on everything. Well done to them and both was super helpful too. Thanks again and i shall recommend to my friends and family.

  107. Avatar photo
    Jamus Lim

    Excellent, professional service, from selection to installation. Kudos to Kelly for the assistance at the showroom, and Kaifei for his quick and competent installation and on-site training.

  108. Avatar photo
    Travis Ma

    My wife and I were assisted by Kelly in making our purchase of gate, digital locks, and digital door viewer.

    Kelly actively approached us as we were browsing the store during busy hours and provided us with gold class service. KO was our installer and he did a spectacular job with the installation and made sure we set up our digital locks properly, and also cleaned up the work area thoroughly before leaving.

    My wife and I are extremely delighted at the new front of our new home. Cheers to Kelly, KO, and An Digital Lock!

  109. Avatar photo
    Venus Yeo

    I am incredibly pleased with the service provided by Ms Kelly at the Ubi branch. She is very friendly, experienced and efficient.

    The installers are also very friendly and helpful. They even help mop and clean the gate after installation is complete.

    Such great commitment and service to customers should be applauded and highly recommended.

  110. Avatar photo

    An lock has been very helpful from enquiry to installation.
    Kelly was my main point of contact and she gave me great advice on what digital locks i should use as my gate and door space is very narrow. The suggestion worked perfectly and i am very happy with my choice.
    Steven was the installer and he is very friendly and professional. He managed to come earlier than expected and installed the lock very fast and made sure that everything was working well. After installation, he guided me through the set up process and even went the extra mile to help adjust my door speed and also answer all my queries regarding the lock.
    Overall, had a wonderful experience!

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    Alex Chan W K

    Sales & after sales service 5 stars! Sales person very knowledgeable & able to explain clearly to me of my requests & requirements. Good job & keep it up Kenji.

  112. Avatar photo
    Yiddy Shen

    Well installed gate and the igloohome digital lock works well and easy to add fingerprints, etc. Reasonable price as well. Good service when I visited their showroom. Well done An digital lock!

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    Charles Chew

    Good one stop shop to get your doors and digital locks

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    Priya Gan

    Kelly was clear in explaining the product and was very quick to reply to questions via WhatsApp with regards to delivery. Yeo was good and detailed at the installation process taking good care of the items and explained clearly and was patient to repeat a few times on how to set up.

  115. Avatar photo
    Jane Tan

    Managed to find a digital lock for my single panel glass door from AN Digital Lock Pte Ltd. As it is near end of the year, their staff Kelly tried her best to schedule me into the last slot. Steven who is the installer was very fast and skilfull in setting up everything. Glad to finally have my digital lock properly installed.

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    Eugina Koh

    Karin had provided excellent advice & guidance to arrange for sliding door. Happy with her professional service!

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    admin thewordfactory

    Bought the Philip digital lock. Great service and support rendered by Joyce. Installation took a while, because it is a new model but over all it’s working pretty well.

  118. Avatar photo

    Nice lock! Good price! 5 star service! Cynthia has good product knowledge, and honest in providing advice, speedy in responding to my queries. Very satisfied with the installation too. Will recommend!

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    KA Yeo

    Kelly was very prompt in replying my messages, going out of her way to attend to me even after closing hours. She helped me choose the best lock for my door. Steven, who installed it, was courteous and knowledgeable. highly recommended

  120. Avatar photo
    Lee Wei Loong

    Joyce was a wonderful staff that helped us with our requests professionally and cheerfully. 大白 installed the gate locks and went through everything with us patiently Very happy with everything!

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    Richard Dworkin

    Ms. Evelyn’s after-sales-service is commendable and remarkably extraordinary: she is prompt, efficient, committed, and a true Johnny-on-the-spot! I bought two digital locks from her two years ago. Recently, I called her to get her advice about the locks, she was all too ready to help me and my family. She is one of the best salespersons whom I have seen in my life! Thank you, Evelyn!

  122. Avatar photo
    Mohammed Farhan

    Purchased a number of locks from them. What I find brilliant was the pre/after sales service by their service staff Evelyn. From what I know. Ran into a few problems pre-installation and post installation and Evelyn is always ready to give a helping hand. Appreciate that even at times when she is on off, she replies and even redirect me to the solution. Thank you Evelyn!

  123. Avatar photo
    Eddie Tay

    I was researching with few company customer service on faulty digital door replacement. Miss Cynthia given an outstanding service among and she understand customer needs with flexibility. She managed to get my faulty door locked replaced within the same day. I want to thank her again on this premium service she has grant to me. Keep it up the good work.

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    Bernard Goh

    Just got a new gate installed for my flat and would like to thank Kelly for her patience and diligence during our selection and purchase process. Due to some urgency of the installation and adding to indecision on our part, we had to make some last minute changes despite having approved the initial proposal in our order, Kelly had been very patient and expressed understanding in helping with our changes. Apart from helping us with our gate selection, Kelly also suggested for us to visit the showroom for our furniture needs, unfortunately, we have already made our choices elsewhere.

  125. Avatar photo
    Sherwin Ng

    Thank you Cynthia and KaiFei !!!

    Install my lock during 2020 and have problem with my controller recently. Message Cynthia and found out she on maternity leave but she help me out and told me my lock is still under warranty.

    Due to their busy timeline, she manage to arrange KaiFei to come down after his working hour and did the pairing for me. Thank again for your great service!

    Thumbs up

  126. Avatar photo
    Bubbly O

    Returning customer, just had a new digital lock installed over the weekend it was a really positive experience. Cynthia offered lots of practical solutions, not only was she patient in answering all queries, she was really conscientious with great follow up. Very surprise that she was able to accommodate to next day installation due to the urgency! Installer Kaifeng did a really good job, the workmanship is great, even went the extra mile to ensure the door gaps were sealed nicely, he was very engaging and helpful, answering all our questions during installation. Overall great experience with AN Digital highly recommend.

  127. Avatar photo
    Hui Ying Ang

    We owe this company a review! Very professional service from Alex. From a photo of our existing door and gate, he recommended suitable digital lock models and even helped to arrange for the gate to be installed slightly outwards in order to fit the digital lock. We forgot about the lead time of 3 weeks from measurement to installation and only informed him at the very last min. And he managed to expedite our installation to within 10days!! Very impressed with his service and efficiency! Would totally give 6 stars if I can. Highly recommended!

  128. Avatar photo
    Akbar Osman

    Great experience ! Always trusted Kelly !!! She handle our gate installation. And we came back to buy the digital lock from her!

  129. Avatar photo
    Mohan Vinod

    I was extremely delighted by the service that was provided by Kelly in purchasing door digital lock. She is so professional and very detailed in ensuring that i got the right model and size. She also took the initiative to ensure that the installer came on time and ensured everything was installed properly. Thank you so much for a great experience.

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    Vivian Huang

    I was served by a sales person name Kenji, he was so passionate about his job and also very patient with my questions, I don’t have such digital lock knowledge as I’m very new to this, but Kenji is really nice and willing to spend longer time to explain what is the best digital lock suitable for my new house, I’m very impressed by his attitude on his work. Such an excellent sales staff! Thank you Kenji, we will definitely return to your store.

  131. Avatar photo
    Eugene Yeo

    Visited the showroom at Paya Lebar to check out digital door and gate lock. Was served by Kelly. She was very friendly, professional and knew her products very well. She was patient and took time to introduce different products and explain the different functions. She really made the whole experience easy and enjoyable. Definitely would recommend looking for her if you are undecided on what to get and need some expert advice.

  132. Avatar photo
    Liew Ivy

    I went to A Digital at Paya Lebar on Nov 22 to purchase digital locks for my new home. Joyce , the sales personnel served me. She is very patient and friendly and able to recommend the suitable locks for my needs! On Dec, the lock installer, Kai Fei, came to install the locks. He is also patient and friendly and the installation went smoothly. Recently, Joyce messaged me and asked how is the installation and any problems. I informed her that I have yet to register my balance keycards and she did help and guided me to get it done . This is the after sales service that I got it from them! Well done! Will recommend friends to them! – Ivy

  133. Avatar photo
    Matt Yeo

    Bought lock and was contacted next day by Kelly Koh. She was super efficient. Scheduled installation within two days and also checked with installation technician to make sure that my door was suitable. Even checked with me after installation to make sure all ok. Very satisfied.

  134. Avatar photo

    I want to compliment An Digital for a great service. I bought a digital door lock but when the installer, Steven Ng, came he pointed out that it was not suitable due to my door frame so he recommended me another product. I went back to the shop to change on a Friday evening and by Mon the sales agent arranged for Steven to come down to install the product. Steven did a very good job and gave me very clear explanations on how to set up and use the product. Great service!!

  135. Avatar photo
    KS Goh

    My family and I were visiting An Digital Lock at Paya Lebar when Ms Kelly came to meet up with us. She was friendly and patient in giving advice and explaining the pros and cons of the different types of digital lock that we were interested in. Not only she’s knowledgeable in answering to all our queries pertaining to the types of digital locks that we would like to install, but she’s also very responsive in answering to my enquiries even after sales service. Needless to say, she was the one who’d convinced us to place an order on the spot without a 2nd thoughts. Also, I would like to thank the installer Mr Kai Fei for an excellent job in installing the digital lock on the main door. He was patient and helpful in coaching me on how to register and use the lock. He even cleaned up the floor before leaving. Kudos to Ms Kelly and Kai Fei who had made our experience in buying the digital locks a smooth and pleasant one.

  136. Avatar photo
    Vincent Tan

    I just wanted to take a minute to rate my recent experience at AN Digital Lock @ Paya Lebar.. As you can see i gave ‘Karin’ a five star, a token of appreciation on the excellent services which you had given me on my visit to purchase a digital lock for my house. Your approach is quite relaxed and was not pushy at all.. Most importantly very knowledgeable on her products very well which gives a very smooth sales transaction from beginning till the end.. Thank you..

  137. Avatar photo
    Ezza Jay

    My visit here was splendid! There were so many options of the different kinds of lock I prefer for my home. The staffs were very informative and could answer all my questions. I was spoilt for choice. I definitely recommend everyone to go visit their showroom!

  138. Avatar photo
    Benjamin Tay

    I had a great experience with An Digital Lock. They recommended a lock that fits my family’s needs. They also went out of their way to secure me an early installation date as my previous lock was broken. Joyce and Wong were professional in their service and installation of the Kaadas locks that I for both my gate and main door.

  139. Avatar photo
    Sau Ling Ho

    I purchase 2 Hafele digital locks from Kelly and Wong installed it for me. Kelly is not only very experienced and knows her products so well, she is very helpful and was very patient to answer all my queries, concerns, including follow up to ensure that from sales initiation to installation, everything is in order. I have never come across someone as sincere and thorough as Kelly and it is because of her, that I am confident that I am in good hands in my purchase. Wong is also very experienced and did an excellent job in installation on my old door. He is very neat and the whole installation process was fast, well executed and in very good experienced hands! Thank you so much, Kelly and Wong! My first digital lock and not turning back to old locks anymore !!

  140. Avatar photo
    Paul Lew

    I was shopping around for digital lock for my new place , Kelly was very patient and responsive regarding my enquire to whatapp . When I went down to the showroom she was very knowledgeable and explain all the difference between all the brands . I ordered 2 digital lock , main door and a metal gate .
    Installer VJ was early for the installation appointment , he also clearly explain to me how to use the digital lock . Quality of the products was good , Overall very good shopping experience and customer service which is quite rare now in the market . Highly recommended to those who are shopping around for locks and doors .

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    Vincent Goh

    Cynthia has been super helpful throughout throughout the whole process. She even followed-up to check if I had any issues 1 month after usage. Recommend to buy from them for the service and peace of mind.

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    Ng Morrie

    The sales person who attended to us was Stan Chong. I must compliment him for his professionalism and patience in explaining in great details about the various model of locks. From point of sales to after installation of both the gate and digital locks, he has been very efficient and prompt in assisting with troubleshooting as well as FOLLOW UPS. He has given me an impressive experience with An Digital Locks. I will definitely recommend friends to buy your products from him. Highly recommend to look for him if you are interested to purchase digital locks. Well done Stan.

  143. Avatar photo
    Elim Lew

    Contacted Kelly through WhatsApp regarding the various digital locks that they carry and she was kind and patient to recommend me through the different brands that they have, not pushy at all. Appreciate that she still tend to my queries after hours and really go out of her way to provide me with information although it’s late at night. She’s also experienced and knowledgeable. Appreciate that she was very upfront about the pros and cons to the products that I wanted to purchase. Overall, I had a smooth and happy purchase with An Digital Lock. Look for Kelly from Paya Lebar showroom if you are considering to purchase from them!

  144. Avatar photo
    Ranjan Vaswani

    I had AN install the Philips digital lock for our brand new door.

    Their installer Steven did a professional job and was able to handle all my questions while sharing insight from his experience. The installation itself was completed earlier than scheduled.

    I was delighted when Evelyn from their back office did a follow up after the install.

    Overall it was a great experience!

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    Alan L

    Professional and helpful advise from Joyce during the sales process.
    During installation, Kay Fei did it without a hitch and adjusted the fitnent perfectly

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    Choo Patrick

    Was at Paya Lebar outlet just to show my wife the range of digital locks in the market.
    Was served by Alex who is very knowledgeable and friendly. We ended up buying a set on the day itself based on Alex’s recommendation. We were in and out of the shop in less than an hour.

    Installation was done by Ah Wong. What can i said, quick and clean…
    Everything was done in a hour.

  147. Avatar photo
    Bryan Ho

    Very satisfy with Steven and Dylan installation service, friendly and most important can explain well on how to set up the door, thanks guys. Happy to have your 5 stars service.

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    I’ll like to share & thank you for the staff who is serving me & my mom. Mr Kenji approached me & guide me through of various digital lock which my new bto is coming on the way. Though my mom is an elderly & asked alot of questions. Hope we did not held up Mr Kenji’s time. Not only he explained the digtial locks, he show us those metal gates & doors. I’m quite amazed of the trends of various metal gates, doors & digital locks.

    Once again i’ll let to say a big thanks to Mr Kenji. He’s patience & smiling & really cheer me & my mom up.

    Thank you.

    Mr Jeremy Tan

  149. Avatar photo
    Cher Marvin

    Good customer service from Kelly from AN Digital lock. Fast in replies and answered all my queries I post.
    Friendly and skilful installer K.O, gave good recommendations and instruction and good workmanship.
    Highly recommended! Second purchase from AN Digital lock, definitely will come back again.

  150. Avatar photo
    CH Tan

    Cynthia responded to my queries fast, even on weekends. She rendered advice on the types of lock that I could consider for the door.

    The entire service from confirmation to installation was seamless. Thank you.

  151. Avatar photo
    Ray Lai

    Pleasant experience with Steven, who came to install our new lock and was helpful and personable. We had a hole to patch after removal of our old lock and he offered a good solution.

  152. Avatar photo
    Kee P

    TL;DR: people make mistakes. Would I still recommend An Digital Lock? Yes.

    Pre-sales was relatively good. Tucker served me when I told him my requirements he could recommend me a model to suit my needs and and answered all my questions well.

    Day of installation was a bit disappointing. My appointment time was 5-7pm. By abt 6pm I WhatsApped them to clarify and was told they are serving customers. After 7pm I finally got through and was told my appt was not in the system. Here’s where I think they are reliable. They did everything they could to get an installer down that day. Mr Han came down despite being interrupted from his dinner and he was extremely polite and calm. When my main door (by another company) had problems and I was hashing it out with them he patiently waited without a hint of annoyance. When he installed my gate lock he did it as slowly and carefully as he could so my neighbours wouldn’t be disturbed and potentially complain. He’s the best installer I’ve ever come to meet. An Digital Lock, please treasure Mr Han

    Thereafter, despite the super short lead time, Evelyn managed to help me secure a 2nd appointment 4 days later the same day my main door can be replaced. She was even answering calls on her day off. For this I would say their after sale support and service is excellent. A very reliable company.

    Will I go to them again? Yes I will.

  153. Avatar photo
    Nicholina Chua

    Happy to have met Kelly at AN Digital Lock when we visited last month. She was extremely knowledgeable about the various options we had shortlisted, and patiently answered our questions with extreme ease. We are very happy with her service, and also the service of Yeo, the installer.

    Obviously very experienced, he made sure to tell us to close all windows before he started the installation process so as to minimise the dust getting around the house. He was also very meticulous and did a great job on the lock.

    Overall, 10/10 would recommend looking for Kelly at AN Digital Lock!

  154. Avatar photo
    dream Z

    Kelly at the Paya Lebar showroom is very knowledgeable and professional in answering queries and giving advice. During installation, Steven was also very professional and efficient. Overall was a very good experience. Will recommend to look for Kelly.

  155. Avatar photo
    Allan Tan

    I was recommended by my friend who purchased the Kaadas K9 Digital Lock from AN Digital Lock. Shortly after I give them my number on Facebook, Kelly contacted me. That was at 10.50pm and I was impressed because I was not expecting a reply so soon. She assisted me over WhatsApp on how to measure my door and recommended the digital locks that suit my needs. Installation was scheduled a few days later and the installer Yeo was friendly and installed the digital lock with no issues.

    Definitely recommend Kelly and Yeo for their excellent service. Keep up the good work!

  156. Avatar photo
    Candy Toh

    Foremost, I wish to express my gratitude to Kelly Koh
    (Sales Personnel) Kai Fei and Steven Ng (Installers)
    from the Technical Support Team.
    Kelly has been very patient in showing me different
    Brands and models of digital locks with my ID, Varick Low of Times Interior during my visit to
    An Lock’s digital Showroom at Boon Lay. She is very
    dedicated and has shown immense professionalism when she provided advice for the ideal brand. We decided on Solity which checks off what I am looking for in an ideal digital lock. Moreover, Kelly is prompt in answering enquiries, going above and beyond and answering pressing questions after office hours.

    Kai Fei and Steven Ng also did a great job installing our locks and are well prepared with both skills and equipment. They are also neat and ensured that they cleaned up after themselves after the installation process. Highly Recommended! They have done a great job overall!

  157. Avatar photo
    june chan

    AN Digital Lock was recommended by my neighbor who also had their lock installed. I went to the showroom at Paya Lebar Rd without making any appointment. The sales staff Kelly attended to me and explained all the questions which I have. The showroom has different models and locks and installed and we are able to touch and feel and see the actual lock and how it works. Kelly was very professional and knowledgeable in the products displayed. I selected the Hafele PP8100 based on her recommendation and a date was fix for installation. The installer Kaifei came on time and installation was done, he later explained and brief us on set up and how to do the setting. The workmanship is also very good, lock was installed nicely. I am also very impressed with the after sale service provided as I could whatapps to Kelly all my doubts and queries. Kelly is very patient and helpful in explaining to all my queries even on her rest day. Thank you and highly recommend An Digital Lock and the Team! Would recommend to my friends!

  158. Avatar photo
    Ng Angela

    Team:KO & Jia Hao attended to our Digital Lock installation on 1.9.22. KO was very careful and good in the workmanship and he is very professional, thank you for their great work.

  159. Avatar photo
    Moses Lim

    Joyce is such a patient and helpful person. Inspite of my being so wishy washy and keep changing my mind, she patiently explained and guided me hands-on through so many locks till I finally decided on one. Uncle Yeo (the installer) is such an expert installer, taking out the stubborn old lock and installing the new lock perfectly. All in very good experience with An Digital Lock

  160. Avatar photo
    Reg Willja

    Kelly (salesperson at the showroom) was very knowledgeable and took the time to understand our situation and made valuable suggestions as to our ultimate choice. She arranged for installation and it all happened on time as she said. Thank you Kelly!

    The installer (Yeo) was punctual and once the work was done took the time to patiently guide us through the new lock.

    Overall, very happy with the company and the digital lock.

  161. Avatar photo
    Amirul Yusoff

    Cynthia is an amazing and friendly staff to work with. She immediately knows what kind of digital lock to recommend us and explains with great detail so that we can understand the pros/cons and mechanism of the digital locks. She goes out of her way to make sure our needs for the digital lock are met. She is responsive and helpful, 100% would recommend!

  162. Avatar photo
    Chew Sok Tien

    Thanks Kelly for the service. She knows the products very well and recommend me suitable door lock according to my needs. Very prompt in replying queries Installer Wong’s service is impressive. Efficient and helpful. Very professional ! 5 star service ️ …

  163. Avatar photo

    I am very impressed with Evelyn from An Digital. Her after sales service was really commendable. A month after the installation of my digital lock, I encountered some issues. Evelyn reassured me that she would help me to resolve my lock issue with the lock service provider. She was always so patient and empathetic and made customers like me feel we could trust her to take care of our lock issues. I’m very grateful and would definitely recommend all my friends and relatives to look for Evelyn if they want to buy digital locks from An Digital.

  164. Avatar photo
    Andrew Tan

    Professional service exhibited by Kelly and installer Da Bai for responding to our queries on Kaadas digital lock within minutes. Kudos to both of you. …

  165. Avatar photo

    Sales – Kelly Koh: We relied on Kelly’s experience as a home-owner , understanding of our requirements and budget, and expert advice before arriving at the decision to purchases a Hafele smart door lock and Philips door viewer from An Digital. Satisfied and happy with our purchase, we would like to thank Kelly for the awesome customer service and follow-up.

    Installation – K.O: He was attentive to our installation requirements and gave us exactly what we needed. It was a smooth and efficient installation process and we are thankful for K.O good service attitude and effective product demo & training.

    Thank you, An Digital for the great experience!

  166. Avatar photo
    Francis Seah

    Kenji was the sales person who greeted us at the Paya Lebar outlet. He was friendly, knowledgeable and very patient right from the start. My partner and I were both newbies to the myriad functionalities that digital locks provide. Thank goodness Kenji walked us through, each and every function, pros and cons of different brands of locks. Can you imagine, we shifted from Phillips, to Hafele and finally to Solity, all because we wanted both door and gate lock to be as closed as possible so as to minimise door and gate gap, for aesthetics purpose. So can you imagine how finicky we are? But Kenji, who is super patient and professional, explained to us in details and even sent samples of videos for our visualisation purpose, before we finalised on the Solity brand. Honestly, he was the reason why we went back to An Digital to get the lock (after shopping around), all because of his friendly demeanour, his relentless aim to provide the ultimate customer satisfaction possible. Come installation date, their installers were all fantastic in their tasks. Kenji even called to ask if everything was alright. I mean yes, there are good customer service around, but this is fantabulous service through and through. 3 thumbs up!!

  167. Avatar photo
    Rachel Teo

    We had such a great experience with An Digital Lock, specifically with the help of Kelly! She’s been so amazing and patient with us, especially when we had to reschedule the the installation a couple of times. All our needs and concerns were properly addressed, and we LOVE our Phillip 5100K and EK6100 – especially with the synchronous unlock feature, again thanks to Kelly for coordinating to ensure that we could have the module in time by our installation date!

    The installation service by Wong was great too! Super fast and efficient, plus he was very helpful in walking us through the entire set up system. Was a really nice touch when he swept up all the debris from the drilling and kept your floors clean.

    Overall, we are super glad we went with An Digital Lock – did we mention that they have great prices too?!

  168. Avatar photo
    Cher Yippo

    Got Kadaas Digital Lock and Philips Video cam from Joyce. My husband and I are happy with her customer service.
    From explaining to arrange of installation and even bothered to follow up with us if everything was OK after installing. She was also patient enough to answer my questions and taught the steps to solve my queries till now.


  169. Avatar photo
    Lexus Try

    Excellent customer service – Joey Cho!
    Hi, this is to compliment on my recent purchase with AN Digital Lock at Boon Lay showroom. I was being served by Ms Joey.
    Throughout the purchase, I was very impressed by Ms Joey’s helpfulness and enthusiasm in recommendating the digital lock system. She was very patience and demonstrate her professionalism and knowledge to recommend the most suitable digital lock for me & my friend. Her constant smile is definitely a merit leaving us a very good impression.
    I ended up up purchased from her the Hafele PP8100 door lock & GL5600 digital gate lock.
    Oh, before I forget, Joey’s following up skill is really excellent and speedy!
    On the other side, the technician – Uncle Keat Ong is also superb! He did a very good job & cleaned up my place after the installation work. Highly recommended!
    If you want a reliable and hassle free buying experience just like me, I would recommend you to look for Ms Joey from AN Digital Lock @ Tradehub 21!
    I am very satisfied with my purchase!
    Well done guys & 2 thumbs up!!
    Take care & Stay safe!

  170. Avatar photo
    Jia ming Leong

    Thanks Stan(Sembawang Nordcom) for the showroom tour and recommendation for digital lock. Very happy with my lock so far. Installation was swift and professional. Didnt catch the name of the installer. Appreciative of his quality work and ensuring the cleanliness of my home at all times.

  171. Avatar photo
    Gary Tien

    Had a very pleasant experience with Kelly & Steven on the installation side. First trip to showroom and met with Kelly. Kelly is well versed enough on product knowledge and her recommendations. Pro’s and con’s of each brand of digital lock were being highlighted for our consideration. But, no consideration needed as we’re able to weigh our what is better for our usage. Confirm the purchase together with a mild-steel gate which was found out to be designed by Kelly as well. The whole process was transparent and made clear to us with all the terms & conditions. Updates were being made without asking. The whole time, Kelly was proactive as well.

    Overall experience was more than satisfactory. I recommend Kelly to anyone who is looking to explore digital locks and etc. Kelly will guide you through thoroughly. You’ll be in good hands!

  172. Avatar photo
    Grace Foo

    So glad we engaged Kelly from An Digital to get gate/ door locks. From the start, she was very knowledgeable, trust worthy and accommodating, recommending the best products for our needs. Our installer, Wong, also did a great job and patiently explained the lock functions to us. Highly recommended for a pleasant and fuss free experience!

  173. Avatar photo
    Hanabi LOC

    Highly recommended because of all staff professionalism and good service. I went to Ubi outlet on Saturday evening. There were a lot of customers, and I had to queue for 30min before I was served. But while waiting, all staff was so polite to assure me that they will assist me asap. Finally, my sales person was Ms Kelly Koh. She really knows her stuff, like the 3-4 ways to get pass the digital lock in even of malfunction / battery flat. Although she unfortunately had no lunch break, she didn’t anyhow sell me her products. She was 100% patient and responsive. On date of installation, my daughter suddenly had fever and I was unable to make it to open the gate for installer Yeo. But I called the company and it was Joyce who gave creative solution and coordinated with Yeo. In the end, I was able to be at the clinic with my daughter while Yeo completed the digital lock job without entering the main door.
    Conclusion: good company, staff with great attitude, creative staff

  174. Avatar photo
    Azri Yusof

    Karin has been very professional and accommodating to all our queries throughout the sales and after sales period. She was also helpful when things went South during our renovation. Thank you Karin and team. Well done!

  175. Avatar photo
    Gibby B

    This is a late review. I am a owner of the Kaadas digital lock and gate package. I was assisted by Kelly from Tradehub. She is very detailed and explain very well. Helped me understand how to use as a first time user. She is very caring to her customers always ensure that I do not forget what I need to know when I have questions. She is very approachable and very nice to talk to. Makes me feel like talking to a friend rather than a sales person. Post sales and almost one year on and she will always be efficient and prompt when I need help. I have made a second purchase for my new house already and looking forward to her service when my new house comes.

  176. Avatar photo
    Corrine Leong

    Purchased the Kaadas Digital Lock Bundle online. Talked to Kelly through whatsapp/call and she was very friendly. Even followed up with me after the installation was done. Excellent service.
    + Installer Da Bai is very professional. Quick installation, clear explanation and made sure the area is clean after he is done. Good job

  177. Avatar photo
    Venu Gopal

    Joyce was very patient and listened to my requirements before suggesting the phillips Dv1. Worked well for me. Installer Steven breezed through the installation process very professionaly. 5*

  178. Avatar photo
    na na

    Visited AN digital lock at Paya Lebar the staff there Joyce was very friendly and helpful, Installation man Dabai also fixing my gate very well …

  179. Avatar photo
    Helmi Elias

    Had a good purchase experience here. Cynthia was really helpful and made our purchase very easy. Really recommended!

  180. Avatar photo
    Natalie Koh

    This is my second time purchasing digital lock from AN Digital Lock. Salesperson Kelly Koh was extremely friendly and patient. She explained to me very clearly including how to send her pictures for the measurements of the door/gate and I didn’t even have to go down to their showroom at all. She replied to me even after her working hours, and I find her service very helpful. The locks are done nicely and we are very satisfied. Will not hesitate to go back to her again should we or our friends need another digital lock. Thumbs Up!

  181. Avatar photo

    Purchased Solity GSP-2000 & GD-60 Digital Lock for my main door and Gate at Paya Lebar branch. Karin is friendly and very helpful. Installation is two days later and installer is skillful.
    After installing notice wifi Smart Bridge doesn’t work when I’m outside. However Karin is once again helpful even after working hours to advise and helped resolved the issue.
    Definitely a 5 Star service for the team.

  182. Avatar photo
    Iris Eng

    Lookout for Joyce with her excellent service and good product knowledge. Not forgetting the patience installer, Dabai and detailed in explaining the use of the locks. It was a wonderful experience! Thank you very much~

  183. Avatar photo
    Sugan Raj

    Excellent service and very good and efficient installation by the team. Would highly recommend their services to anyone looking to upgrade their traditional locks to a digital one. Special mention to Steven and Dylan for explaining the mechanism and doing a great job.

  184. Avatar photo
    Kenneth Ong

    Met Kelly at Ubi. Even though it was my second visit, she gave me good opinions and advices. She was clear and was even able to give advice about my main door. She also followed up with me after Office hours. Definitely went beyond her job. Mr Wong came to install K9 for me. He was fast and skillful. He ensure the place was cleaned up after the work. He also took time to demo the lock. A big thank you to both for the wonderful experience. U two deserves it.

  185. Avatar photo
    Fennie Cheong

    An wonderful experience with AN digital lock! Cynthia was understanding of our doubts and explained with us the many digital locks that are appropriate for my family, particularly with elderly members. When problems arose, she responded in a flash! Kudos to Cynthia and her colleagues I’ll most certainly use AN digital locks in the future.

  186. Avatar photo
    Doraemon Ng

    Looking for digital lock for an old HDB unit. Went to a few well known digital locks shop but left feeling disappointed. I came across AN digital lock and contacted Cynthia thru WhatsApp. She is very professional and know what I need. And the installer was super professional. Highly recommended to those looking for Digital lock for old HDB.

  187. Avatar photo
    PengSeck Lee

    Was looking for replacement to our metal gate and locks and chance upon AN digital Lock @ Paya Lebar. Initially, was served by Karin who is patient in explaining different locks and function to us. Didn’t decide to purchase as we were not very certain the gap between our gate and main door was sufficient to fit digital door lock. Went back again a week later and was served by Kelly who is equally patient and knowledgeable in their products. Response from Karin and Kelly from text messages were replied promptly. Finally decided to purchase Solity digital gate and door locks. Delivery was timely and K.O the locks installer was professional and installation was fast and efficient. Very pleased with the purchase from AN digital lock. Highly recommended if you are looking to change your mechanical locks to digital.

  188. Avatar photo
    Royston Matthias

    Kelly from AN Digital Lock served me with utmost dedication and patience, giving me very detailed explanation and also professional recommendations and opinions for my lock and also gate design. And not forgetting my lock installer Steven, he did a wonderful job in installing and also setting up the whole lock programme and access with us. Whole journey was a smooth and enjoyable one with them both. Two thumbs up.

  189. Avatar photo

    Everything went well . Joey our sales from tradehub really made the process smooth . She has updated us consistently on the installation of lock and metal gate. The comms was pleasant and installer did a good job from my opinion.


  190. Avatar photo
    Allan Moo

    Salesperson Joyce was very knowledgeable and patient with my queries and requests. Large selection to choose from. The installer Kai Fei also did a good job and his instructions on how to use the lock was clear and concise. Recommended.

  191. Avatar photo
    Benjamin Png

    Fabulous experience with AN Digital Lock, hence am a repeat customer. Cynthia was very prompt to arrange for the installation and Koh was very professional in installing the lock and setting it up.

    Will definitely be a repeat customer again!

  192. Avatar photo
    Munho Lee

    Got our locks from the Paya Lebar outlet. Joyce was patient in explaining the different functions & features, and entertaining to our many queries and request post-sales.
    Steven was puncture and professional during the installation and gave us a quick recap on how to setup the lock.

    Thank you An Digital for the pleasant experience.

  193. Avatar photo
    T L

    Initial visit: Kelly was awesome during the sale. She was patient when explaining the fine details of the whole process. What was even more appreciated was the valuable recommendations, which was particularly helpful when there are many variants of both door, gates and locks.

    Installation day: Steven was amazing during the installation. He was friendly and approachable, making candid conversations while remaining focused during the installation. I am not well-versed in Mandarin, and he took the effort to communicate in English as best as he could too. He also took the time to explain the procedures for the fingerprint and keycard registration.

    I wouldn’t hesitate to recommend anyone in need for home gates/doors/locks to An Digital’s Kelly and Steven.

    Many thanks!

  194. Avatar photo
    Yiren Tan

    Steven and Dylan were attentive and swift in installation. Steven also spend time to explain the functions and usage of the app linking to the new lock. Proactive in offering an earlier slot which works perfectly on a Saturday. Extremely satisfied and happy with their service from the sales rep Kerin till the installation. Well done team!!!

  195. Avatar photo
    Gareth Tan

    Had a very pleasant experience with Joyce from An Digital Lock! She is very knowledgable of their products and is very responsive to all my queries. The installation by Dabai was very quick and efficient. Dabai also shared tips on how to care for the digital lock and door viewer.

  196. Avatar photo

    Was attended by Joyce when visiting AN Digital Lock. She was friendly and patient, explaining in details the functions for the different kinds of locks. Had a fantastic experience with her choosing the right digital lock.

    The digital lock was installed smoothly by Steve, who was professional in his job and the functions of the lock were clearly explained.

  197. Avatar photo
    Cherie Leck

    Kelly was super helpful in providing us information about the various locks available in the market. It helped us to weigh the pros and cons and easily make a decision.

    Steven helped to install the locks. Work was quick and neat — he even give us tips on how to better manage our door hinges (which was not installed by him) !

  198. Avatar photo
    Jasmine Liyun

    Kelly is very nice and patience from the start of her customer service. She provides me all information to my convenience. And i only went down once just to confirm my order and make payment. Installer Dabai was nice and patience too while installing and guide me on the digital lock usage. The whole experience was really wonderful. And may the product will last me long!

  199. Avatar photo
    John Ong

    Evelyn’s so friendly and knowledgeable on all the featured products. She’s listened and only recommends what suits us best rather than just sell sell sell… which makes us feel ease so confident that the products we bought are the best for us..
    Thank you so much for your hospitality and recommendation!
    Highly recommended guys!

  200. Avatar photo
    Spkiasu Ks

    Kaadas Legend and R6 Gate…. worth it!

    The purchase was effortless, all through phone. The sales person, Evelyn, is super friendly and attentive to all enquiries, scheduled installation within 10days.

    Installation was fast and hassle free. the 师傅completed the setup within 2hrs. And walk us through the ‘how to use’.

  201. Avatar photo
    Tanny Ong

    My old digital lock went haywire suddenly, so I sent my query to An Digital Lock at night. Not expecting a response from them till the next working day.
    Unexpectedly, Cynthia replied me and answered to my questions. I
    purchased the Kaadas x Lamborghini (The Legend) and with her help the next morning, I got my installation appt the following day.
    The installer is friendly and experienced. Even though I am expecting some patch up work on the door as it is from old changed to new, the installer did a good job. Well done, An Digital Lock!

  202. Avatar photo
    Mailwin Lee

    Kelly provided great service and explanation of the different types of locks they have and gave us options of which is best for our needs.

    KaiFei is knowledgeable and knows how to go about with the installation, explanation of how to use the locks and settings.

    Best place for your digital lock needs

  203. Avatar photo
    Han Lin Koh

    Joseph had done a great job in understanding our requirements for what we are looking for in our house locks. He patiently explain all the different locks that suit our requirement, and have very good knowledge in the products. After we settled what we want, he arranged for installation on our preferred date. Very good service from him! Do look for him if you are looking for digital locks there!

  204. Avatar photo
    Shuhui Tay

    Awesome experience with An Digital. Kelly’s friendliness and great product knowledge makes it easy for us to decide on the type of lock we need.
    Uncle Yeo came for the installation and his service is top notch too! Very professional in his job. Patiently guiding and showing us how to use the new system after installation.
    Thank You An Digital Lock!

  205. Avatar photo
    Zainuddin Mohamed Shariff

    Ordered Samsung SHP-DP728 yesterday & installation was done today! Sale Representative Cynthia went beyond the call of duty to arrange my installation ASAP. Installer Mr Han was very helpful & informative in explaining the registration. Everything went smoothly as he attended to all our queries. Highly recommended AN Digital Lock …

  206. Avatar photo
    Shalyn Lee

    Cynthia Lee is very knowledgeable and very clear and precise on finding a suitable digital lock for us. Honestly, it’s reliable and has no issue even after 5 yrs.

  207. Avatar photo
    Jasline Pan

    Carmen is very professional when it comes to explaining the products at AN Digital Lock. She don’t do hard sell and she’s able to recommend the best products to suit my needs. You can also try the products that are there too! Highly recommended!

  208. Avatar photo
    Josephine Soh

    Kelly is the sales person who attended to me – she was very helpful and extremely strong with her product knowledge. She was thorough and answered all my questions; no hard-sell. The installer K.O was very experienced and installed my lock effortlessly, even going the extra step to help me with my faulty door closer. Happy with my Kaadas digital lock!

  209. Avatar photo
    Ivy Hui Ru

    Excellent service from Ricky, Kelly and Joyce! They are very attentive and walk to us to check if anyone attend to us. Clear guide and sharing on the functions of different brands of locks. Great experience with An Digital Lock at Paya Labar!

  210. Avatar photo
    Gracia Tan

    Bought 2 Lamborghini door locks from Kelly, a nice and helpful friendly lady. Really like the door lock, too smart and user friendly. ThumbsUp to the friendly installers as well, Da Bai and his partner, they did a great job.

  211. Avatar photo
    Gwayne Cheong

    Awesome service from Kelly. Her patience and knowledge are exceptional which made the selection of digital door lock much easier. The whole process of installation of door lock were smooth with the great workmanship by K.O.

  212. Avatar photo
    Wei Sze Chan

    Highly recommend AN. Fuss free purchase. Went down to the Paya Lebar showroom, where Cynthia provided clear advice on the lock that wld serve my needs. She also responded promptly to my post-purchase queries on batteries.

  213. Avatar photo
    Allen Ang

    Thanks to your company An Digital Lock and the excellence service provided by your delightful employees (Kelly), great communication skills, and ready smile made the experience even better than I expected. she’s well known to her products, patient and she will advise you the pro and cons of the product you choose. I wanted to drop you (Kelly) a note and thank you for the wonderful, relaxing service you provided during my visit. I would love to recommend your company to anyone who needs a digital gate and digital locks.

  214. Avatar photo
    Ian Koh

    Highly recommended!
    Hassle free from making the appointment to getting it installed, it was a flawlessly awesome experience!
    Helpful and friendly staff who came to do the installation who patiently taught us how to set upchange our pin + more fingerprint registered! Once again, you can never get a better experience than this!
    Stay safe and keep up the good works!

  215. Avatar photo
    Joshua Wee

    Getting my digital lock, door wrap and gate was such a smooth experience.

    Karin, the salesperson who handled everything for me was patient, understanding, super helpful and most of all sincere. Karin is definitely a great asset to the company and I couldn’t recommend her more to anyone!

    Da Bai, the installer was also great! Workmanship was great, he also took time to explain how to use the items!

    Thanks to the team for making the whole process of browsing, selecting, purchasing, installation such a fuss free experience!

  216. Avatar photo
    Murali T

    Great sales support from Kelly patiently explaining the various products that made the decision making process easy for me. Da bai installed the lock and guided me through the setup very well

  217. Avatar photo
    Elaine Puah

    I’ll recommend my digital lock consultant at AN Digital lock, Cynthia, to anyone who’s buying a digital lock for the first time. My purchase with Cynthia was pleasant; from my initial selection process to the arrangement for installation and after sales follow-ups. Everything was professional and efficient. Given that this was my first digital lock purchase, Cynthia took time to explain the features of each brand and helped me narrow down to my eventual selection. She patiently guided me to my eventual selection after she understood my needs and requirements. Thank you!

  218. Avatar photo
    Neo Say Bing

    Super positive experience with Karin from An Digital. Karin was very knowledgeable with all the different types of lock in the showroom and was very patience in explaining every different types.

    Excellent installation service from Steven Ng & Dylan. Both of them were very punctual and gave a call before heading over for the installation. Installation was very smooth and both of them very also very patience in guiding for the setup. They ensured that all was setup properly, and question answered before concluding the installation. Overall a super pleasant experience with An Digital Lock!

  219. Avatar photo
    Tan Michelle

    During my first visit to An Digital, I was served by a male staff and was very turned off by his service that I left the shop within a short time.

    Decided to give An Digital a second try as they are one of the few that provided a good variety of models for you to compare. This time round, I was served by Joyce who was very friendly and informative. She provided key information for me to compare the different models. She gave good insight based on my door and gate design and was not pushy to hard sell. In fact, she knew I would have trouble with a digital gate lock due to the design.

    She was responsive via WhatsApp when I encountered a problem which was resolved easily. She even gave a video call to my parents to provide step-by-step instructions that were easy to follow. Uncle Yeo, the installer, was efficient and good.

    Thank you, Joyce and Uncle Yeo!

  220. Avatar photo
    Kira Yamato

    A big thanks to the staff working in An Digital Lock at the Boon Lay showroom, they are a bunch of amazing and helpful people.

    A special thanks to Joey for giving us advises on selecting the different types of doors and digital lock in their showroom. During our visit over there, Joey is very enthusiastic and knowledgeable when she was recommending us the different types of digital locks at their showroom. After we told her that we were limited by the fire-rated door and locks, she showed us the different types of fire-rated locks and explained clearly about their pros and cons.

    Her after sales service is excellent too, she quickly set an appointment date for us to install our digital locks and doors after our renovation is near completion.

    Her friendly character makes our visit so enjoyable, I am contented with my purchase after listening to Joey’s recommendation. The color of the door compliments so well with my gate and the unit number that was laser-cut on the metal gate.

    Do dropby An Digital lock if you are looking for a pleasant experience in purchasing the digital lock, door and gate. The staff over there are just awesome, especially Joey.

    Really appreciate all the helps and advises that Joey had given us during our purchases.

  221. Avatar photo

    Very fast and responsive to shop online. Bought the Samsung Digital door lock. Very satisfied. It was on promo, cheaper than any other retailers. Was served by Cynthia, she recommended this limited edition bronze color which goes well with my door. …

  222. Avatar photo
    Travis Ma

    My wife and I were assisted by Kelly in making our purchase of gate, digital locks, and digital door viewer.

    Kelly actively approached us as we were browsing the store during busy hours and provided us with gold class service. KO was our installer and he did a spectacular job with the installation and made sure we set up our digital locks properly, and also cleaned up the work area thoroughly before leaving.

    My wife and I are extremely delighted at the new front of our new home. Cheers to Kelly, KO, and An Digital Lock!

  223. Avatar photo
    ChangTai Chua

    My 2nd time purchasing the samsung digital lock from AN. Was served by Cynthia for both transactions. Thanks for the seamless and smooth service rendered !!!

  224. Avatar photo
    Loy K Y

    We brought my mother to AN Digital Lock to choose a new door gate for her. We were served by Joyce. She showed us several models and gave advice on colours and designs. She was also very patient with the many questions from my mother. Joyce was able to find us a weekend installation date without us requesting, we found it a considerate gesture.The follow up process, up to installation day was very well managed. A very nice experience overall.

  225. Avatar photo
    Normah Abu Hassan

    Ms Kelly is very approachable. She answered all my questions frankly and give very good advice. She even gave some recommendations on the models suitable for my home. Glad that my sister recommended. Thank you Kelly️

    Mr K.O the installer did a great job. He so professional and meticulous his job. Answered my questions patiently. Thank you Mr. K.O.

  226. Avatar photo
    Eric C

    Just installed digital lock yesterday on new door. Workmanship done by KO is amazing, glad to have been assigned good installers which left after cleaning up and educating me on the digital lock. Great service from KO + Dylan! Keep it up!

  227. Avatar photo
    Merry Isle

    Positive experience getting our digital locks from AN Digital. I would highly recommend looking for Kelly at the Paya Lebar showroom. She’s knowledgeable, attentive and customer service oriented. She listened to our needs and was able to answer any questions we have. We’re able able to make a swift and informed decision based on her unbiased recommendation. After sales service was fantastic. She was proactive in answering any further queries and arranging for installation.

    Installation was done by Da Bai. He was punctual and professional. He completed the installation skilfully and took extra care to ensure both the door and digital gate locks are aligned appropriately.

  228. Avatar photo
    Jieshun Xu

    Big thanks to Joyce for recommending a great combo for our gate and door with digital lock. Price is quite reasonable, and Joyce is very attentive and knows her stuff very well. Generally, I feel we got the right person for it. Her knowledge and recommendation has really helped us in our decision. Look for her if you are nearby.

  229. Avatar photo
    david toh

    Really have to give compliments the 3 staffs here. From making enquires thru WA Joseph recommended some locks that suit my needs. When I visited the store to view the actual product Joyce follow up with equal service that impress me with her product knowledge and honesty.
    And to my surprise the installer Da Bai, He is equally knowledgeable and was able to come out with solution that fit my expectation. Kudos to the team.

    Definitely will recommend this company to other that need their service.

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