Review Allpets Aqualife Clinic, 24 Jalan Kelulut, Singapore

Review Allpets  Aqualife Clinic - Singapore 24 Jalan Kelulut

“To us, the most important factor is the honesty of the vets and caring attitude of the staff – we have found it at AllPets …..” or “Staff, vet are friendly and helpful. Brought my rescued red ear slider for a checkup, which turns out everything is alright.” It is one of the few customer evaluation comments about Allpets Aqualife Clinic. Let’s read more of this article on Thecityvisitor.com to find out if Allpets Aqualife Clinic is quality.

Introduction about Allpets Aqualife Clinic

Here are some fundamental details regarding Allpets Aqualife Clinic. In terms of Veterinary care, it is generally believed that Allpets Aqualife Clinicis one of the best places to choose and trust. It is placed at 24 Jalan Kelulut, Seletar Hills Estate, Singapore. Whether you are looking for a place or a service related to Veterinary care, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 64813700 (+65 64813700)
  • Website: http://www.allpetsaqualife.com/
  • Address: 24 Jalan Kelulut, Seletar Hills Estate, Singapore
Images of Allpets Aqualife Clinic from stock collection and provided by customers

Detailed information of Allpets Aqualife Clinic

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of Allpets Aqualife Clinic.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday: 9:30 AM to 1 PM.

Sunday: Closed.

Distance

Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

DistanceTaxiBusMetro
11.45 km11 minute14 minute10 minute

How to contact Allpets Aqualife Clinic?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact Allpets Aqualife Clinic via:

Phone number

You can reach Allpets Aqualife Clinic at 64813700(+65 64813700). Use the hotline to contact them right away for the quickest help and resolution to your problems.

Website

You can contact Allpets Aqualife Clinic via http://www.allpetsaqualife.com/. It will react rapidly and assist you with your concerns.

Address

You can directly come to 24 Jalan Kelulut, Seletar Hills Estate, Singapore if you have any questions or want to try to experience its services.

Allpets Aqualife Clinic reviews

Allpets Aqualife Clinic is among the best destinations of Veterinary care in Singapore, and it merits your consideration.

Is Allpets Aqualife Clinic good?

To determine whether Allpets Aqualife Clinic is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“We have been coming here with our miniature schnauzers, and have always been impressed by the level of care and professionalism exhibited by their vets. Recommended.”

“Appointment was scheduled quickly and easily. Attentive front desk as well as doc and nurses. They assured that my pet is gonna be ok with proper care. I recommend pet owners to visit if required.”

“I bring my boy for his yearly vaccines. The vets are friendly and professional. With an appointment, the waiting time isn't that long and they can manage the crowd well.”

“Friendly clinic staffs. Vet are very friendly too. Always willing to go the extra mile for our pets to provide the best medication”

“Thank you, my fish had to be put down. They did an autopsy after. The vets and vet Nurses were very kind and professional throughout. And they tried their best to save my fish. Thanks”

“The service was friendly. I had brought my cat here sometime ago. And they were patient with my frightened cat. Be aware its mostly "dog patients" so assure your cats more”

“Pleasant staff and vets at readonable costs. Family dog has been to this vet since day 1 and we have tried an algernative but the experience nowhere close to this wholesome place ..”

“We have been going since Jalan Kayu and now at Jalan Kelulut.Very good vet Dr Jean Chor.very patient and loving to my Silky Terrier Bruno and my pet revovers fast thru her medication.Great staffs at counter.”

It has won many reviews from customers on the website, including 147 feedbacks with an overall score of 4.7 out of five-star ratings. Out of those, 95% are positive reviews.

Thecityvisitor.com has provided all the essential information about Allpets Aqualife Clinic, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by Allpets Aqualife Clinic are not good quality, what should you do?

If you have had an unsatisfactory experience in Allpets Aqualife Clinic, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Jackson
Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review Allpets Aqualife Clinic, 24 Jalan Kelulut, Singapore

There is a total 147 reviews

4.7 / 5

95%

5%

0%

  1. Avatar photo
    Poh Matthew

    Good

  2. Avatar photo
    Ju Annette

    This is going to be a long post but I am posting my true real-life experience with this clinic and I will be providing my honest feeling about this vet. My dog has been with them for 6 years and going. There was once that she have to had a major operation and was being operated by Dr Wong which left afew months ago.For choosing of vet wise, I would suggest to the public if its your first time there, go for the more experienced one as I realised that the vet left after working for a few years which I finds it annoying as I have to keep looking for a “regular” vet which can tend to my dog all the time instead of changing vet and have to explain all of my dog situations, although they might have history of the dog but I heavily doubt that the “new” vets will run thru the history before tending to my dog. Personally, my dog have seen quite afew vets although I have tried to keep it to the lowest as possible.
    Currently, I will just mentioned some which is still working over there. These advises are based on my free will and speech, which one can don’t heed as afterall, to be honest, it’s your choice if you would like to listen to it or not.
    Dr Marese Ong – She is a very friendly but take her work seriously. She have shown alot of concerns towards pets and she is the type that “when its time to play,we play. when its time to study.we study.” My dog doesn’t usually get to visit her often due to time issues, but she never fails to show her professionalism towards caring for the pet.

    Dr Bernice Cheng, she is the vet that I won’t recommend to anyone. She is like that type of customer service staff that serve rich but ignore the poor. I remembered when my dog was hospitalized, perhaps she isn’t the appointed vet for my dog, hence, she would care LESS about my dog. (PS:I am aware that vet earns commissions but this is totally unprofessional.) During the period that my dog was hospitalized, she have shown little interest in caring for my dog,as she was the appointed vet for weekends, and the words she uses isn’t tactful enough. I remembered clearly that sentence she told me which was “Your dog is dying soon, you just be prepared for her funeral.” I am shocked by how straight and direct she was, and sorry to disappoint her, my dog is still WELL AND KICKING AND IS ALIVE due to another vet which helps me to save my dog life by trying all sorts of methods and not giving up. As a vet, you should learn to talk tactfully and even though , you’re giving a bad news, say out with empathy. As what if something was to happen to your child, you wouldn’t like a doctor to say that right?

    Dr Winnie teo & Dr Frederic chua- I hasn’t let my dog get consult by them yet so I can’t comment much.My dog used to have a regular vet which tends to her, but left SG to Australia for further studies.
    Reasons for visiting:They have vet which are eagle to help heal your pets if you get the right vet for it. As i notice that actually some vet is specialized in their own way. It’s better to do more research about it than just poppin in the store wanting to get a vet when eventually, as the result might turn out to be bad or worst than you expected.The counter staff are friendly and no matter how busy they are, they will try to find time to communicate with the customer. An advise, once you’ve chosen the vet, and if you felt that its the right vet for your pet, stay with the vet. This is 1 feedback I hope the clinic can take into consideration, which is to put some vet on standby for emergency case.There are times when I would like to book for a appt to check my dog but the staff informed that all the vet are full for the day,meaning they don’t have free slots. I wish to comment that we are able to predict when we can bring our dog there for dental check etc but we can’t predict when our dog need emergency treatment. This is the only part the clinic need to be aware of.Above are all my personal and true experience, and no falsify information being given. Its up to you if you would like to heed the advise or not. Thank you for reading.

  3. Avatar photo
    Mio Mizuno

    Great vet clinic!

  4. Avatar photo
    Christina Teo

    Love the vet, Dr Dan, who’s actually quite new to this vet clinic.

    He’s friendly, patient and professional. He doesn’t rush you but takes time to explain situations and options with you. He’ll let you know if there’s any urgency in treatment without being pushy.

    Recently, my dog has an operation done by him. He personally kept us updated after the op. The op went well and my furkid recovered in no time.

  5. Avatar photo
    Ann Shum

    Vets are generally nice and shown considerable patience to squirming fur-kids

  6. Avatar photo
    Jus Kaur

    My furbaby was having diarrhea for more than 2 months despite her earlier admission Princess foxy didn’t recovery. I brought her to see Dr Shamala who after examining her advise me to admit her. After the 3rd day I could see foxy so much better, she was eating well, no more diarrheat n her arthritis was under control. Dr Shamala, thank you so much.

  7. Avatar photo
    Brigitte Yeo

    Had been bringing all my pets here for more than 10 years. Highly recommend

  8. Avatar photo
    Elijah Goh, Chong Hui

    Dr Nally is really good doctor, highly recommend for your kitten.

  9. Avatar photo
    Alex Kooi

    Dr fred is a very experienced and skillful vet. been sending my dogs there to him yearly.

  10. Avatar photo
    N

    Great and awesome staff who are friendly and helpful unlike other vets like brighton who has a very negative attitude towards the clients. The vet here are willing to go the extra mile to ensure the pets get the best diagnosis unlike others who just diagnose the problem and brush u away and having charge a high price. Allpets prices are super affordable even for my big dog.

  11. Avatar photo
    Robby Cuadras

    Nearest pet clinic to my place but charges is expensive compared to my previous clinic and my cat doesn’t like the person who handle her sorry to say that,but my previous clinic during my cat consultation she’s well behaved but her she really angry during consultation

  12. Avatar photo
    Suman Thiagarajan

    The definition of passion for work is clearly evident at this establishment. Ever since I got my puppy, I have been patronising this clinic for their service standards and their genuine care and love for animals. When I cancelled my appointment, the vet had personally called to check on recovery process of my puppy and gave suggestions on aftercare.

  13. Avatar photo
    Priya Jean

    Always helpful and comforting whether it’s for a regular appointment or walk-in emergency. Really appreciate the team here.

  14. Avatar photo
    Stephen Downie

    Super friendly and kind staff

  15. Avatar photo
    Cheryl T.

    Dr Chua and team were very caring and loving towards my tortoise Geo. She suffered from a bad case of follicular stasis and constipation and had to undergo weeks of treatment before ultimately going under the knife. The surgery was thankfully a success and we are beyond grateful that she is back home with us as a happier and healthy tortoise. We cannot recommend Dr Chua and his team enough as he truly cares for our pet Geo and his dedication in helping her is very precious to us!

  16. Avatar photo
    Jawahar Kanjilal

    Dr Chua is the best

  17. Avatar photo
    krishna guru

    Good service

  18. Avatar photo
    红鼻子

    Got an urgent case due to my dog been diarrhea for past 2 days, call up Allpets and due to appt full I can’t book an appointment, however they are kind enough to let me drop off my pet and fetch him aft diagnosed. Kudos to them as my pet is suffering and they managed to slot me in. My pet recovered in 3 days thanks to them. Thumbs up

  19. Avatar photo
    Peace

    Preferred Dr Chua but alway not on duty needs to book in advance.

  20. Avatar photo
    Benedict Tan

    1. Very understanding staff
    2. Staff remember your furkids
    3. Reasonable pricing too
    4. Recommended

  21. Avatar photo
    Linn

    My 9 y/o dog had a sudden respiratory failure and we rushed to the nearest vet w/o an appt. When arrived at the vet, he was gasping for air and clearly was in pain. Dr Felisa (Snr Vet) attended to us quickly and placed him in a oxygen tank and calmly recommended the test + apprx cost and steps that needed to be done. It was very professionally handled. As they are not 24/7, and he was a serious case, we had to bring him to a hospital. When he was at the hospital for 5 days (+cost was high), they couldnt really nail down the problem well enough and only gave us pain killers to manage the pain. We brought him back to allpets and they did a few test and realized the pancreas was having issue and recommended us to do a exploratory surgery. We found out it was a tumour and it was removed. the cost of surgery was reasonable unlike the hospital. after surgery care was excellent as well – Dr Felisa personally checks in and there is a office whatsapp line to help. Highly recommend Dr Felisa – she shares the cost transparently and never pushes things that are unnecessary. my other pets are with her and the experience have been great.

  22. Avatar photo
    Alex Lum

    Staff, vet are friendly and helpful. Brought my rescued red ear slider for a checkup, which turns out everything is alright.

  23. Avatar photo
    Diana Wong

    Dr Beatrice Cheng is an amazing doctor. She is very patient with my hamster Hammie (and me), gave me excellent information to understand the situation and to nurse my hamster, and have a calming presence. I am so grateful I am assigned to her and I am never seeing another vet ever again. Highly recommended!

  24. Avatar photo
    Alex Siran

    The receptionist, techs n vets were full of empathy n even reassured me I can do instalment as I’m on welfare aid. They know my pooch is my unregistered therapy dog n he walks me so I won’t be stuck at home due to social anxiety. Any questions, they give you a straight answer, never pushed products etc. All of them are full of love for our pets.

  25. Avatar photo
    Stanley Lim

    Experience and professional vet, Mr Chua.

  26. Avatar photo
    Steven Neo

    Pleasant staff and vets at readonable costs. Family dog has been to this vet since day 1 and we have tried an algernative but the experience nowhere close to this wholesome place ..

  27. Avatar photo
    Bryan Chan

    The fishkeeping hobby has always tended to be left to its own devices regarding medical care of our pet fish and it can feel like a stigma sometimes to go so far as to consult a vet over a fish. However after over 15yrs in the hobby an encounter with a particularly nasty and resistant strain of ich in my oldest and largest aquarium left me so far out of my depth that I decided to give Allpets and Aqualife a call and the experience was pleasantly surprising.

    The person on the phone was polite and helpful, forwarding my concerns to Dr Chua immediately, Dr Chua then provided some initial basic advice readily. When I highlighted the fact that it wasn’t just a typical ich infestation and sent them some pictures I was immediately invited to come in for a consult. Upon arriving I was greeted by a group of very friendly staff who attended to me promptly. It was a very busy day at the clinic and when I eventually met Dr Chua he was friendly, professional and more importantly seemed genuinely interested in my predicament. He gave me ample time to explain my concerns, listened to all of it, gave me much needed information and in depth explanations on how to best remedy my situation. He even asked me to keep in touch regarding the progress of the treatment which was an unexpected nice touch.

    I left feeling much more confident about treating my fish, with proper vet grade medication and a comprehensive list of vet certified information that could help me not just now but in the future. I strongly recommend any aquarist caught in a bind to reach out and give this clinic a try, it didnt cost me much more than what I would have spent on off-the-shelf meds from any given fish store and it sure beats poking around in the dark or on forums seeking sometimes unfounded advice from self-proclaimed fish experts.

  28. Avatar photo
    Ho Z

    Friendly clinic staffs. Vet are very friendly too. Always willing to go the extra mile for our pets to provide the best medication

  29. Avatar photo
    Ravi Velu

    Highly professional team

  30. Avatar photo
    Joel Tan

    Brought my cat in for a treatment due to an injury on his claw/poo and unable to poo.. called the clinic to check if there is any appointment slot, was advised to walk in due to the urgency, Dr Lynn Tan was assigned to me.. she is very attentive and caring, will advise you accordingly.. wound cleaning was done nicely!

    overall price is very reasonable.. Thumbs up to you All pets & Dr Lynn Thank you

  31. Avatar photo
    Adrian Loy

    Very knowledgeable & caring vet even for rabbits

  32. Avatar photo
    Joanne Koh

    To us, the most important factor is the honesty of the vets and caring attitude of the staff – we have found it at AllPets …..

  33. Avatar photo
    Chin Kiong Yong

    The doctor is very young, kind and patient to explain my puppy’s condition and how to treat it. He is very professional, and the consultation fee is very reasonable. He is a trustworthy clinic.

    医生很年轻很好很有耐心跟我讲解我的小狗的病情和如何治疗,很专业, 診費 也很合理,是一间值得信赖的 診所。

  34. Avatar photo
    Callison Neo

    Great helpful doctors and staff, and open till late

  35. Avatar photo
    SR Lee

    Waiting time to check out can take a bit too long

  36. Avatar photo
    kee chin kooi

    easy to park and locate. clean and friendly staffs

  37. Avatar photo
    P H

    Sent my terrapin of 9 years for a checkup. Receptionist was very friendly and tended to me for the 1st time admin clinic procedures well. Dr Nally Tan tended to my terrapin. Along with a vet assistant. She was very informative and friendly as well. In all, good visit for Terrapins.

  38. Avatar photo
    Ezzaaz Hakam

    Helpful front desk answering my queries.

  39. Avatar photo
    Jean Sim

    Vet knows the animals well. Reception staffs are patient too.

  40. Avatar photo
    Amos Yeo

    Thank you, my fish had to be put down. They did an autopsy after. The vets and vet Nurses were very kind and professional throughout. And they tried their best to save my fish.

    Thanks

  41. Avatar photo
    蓮意

    Ppl all very kind.

  42. Avatar photo
    Mageswari Chandrasegaran

    I bring my boy for his yearly vaccines. The vets are friendly and professional. With an appointment, the waiting time isn’t that long and they can manage the crowd well.

  43. Avatar photo
    Neelam Thakur

    My dear Goldfish had swallowed a pea and was behaving very abnormal. He was bottom sitting most of the time. I decided to take him to all pets and aqua life clinic for checkup. In support of Dr. Chua a Dr. assisted in the checkup. She helped insert a syringe sedating my goldfish in order to move the stuck pea which was out of visibility. We all were playing blind. Then she suggested to keep him in Epsom salt. A day later my goldfish spills out the stuck pea in his quarantine tank and is now back to normal. I am so happy that the Dr was so patient listening to me. Thank you very much for saving my dear Goldfish. Best fish Dr.

  44. Avatar photo
    65HoopsKicks

    Dr Chua and Dr Teo are extremely helpful, staff were kind and emphatic.

    We had to put our cat to sleep and they provided the best comfort and affirmation, which became our best comfort.

    We will continue to come back to Allspet in the future.

  45. Avatar photo
    Edan Oon

    Nice doctor, reasonable rates

  46. Avatar photo
    Rebeccarios Tan

    Nice people there

  47. Avatar photo
    Kan Yew Fai

    My pets were visiting this clinic for more than 10 years when it was operating in Jalan Kayu.
    My present pet went thru a major operations few years ago and costed 2k in Jalan Kayu.
    He went to the clinic recently for serious infections and now has significant improvements. About $500 in total for last 2 visits.

  48. Avatar photo
    Si Shuo Yang

    Very helpful, especially during covid period, truly cares for the animal

  49. Avatar photo
    Angelina Ng

    My turtles have come here for shell rot and pneumonia issues so far. I love it here as the vets know what they are doing, even with lesser found pets such as turtles. One of my turtles sees Dr Shamala, quite regularly, and have started refusing to open her mouth unless Dr gives her food first.. testament to how comfortable animals even feel with the vets I guess??

  50. Avatar photo
    Ghim Hong Toh

    This is a great place, Dr kenneth is very knowledgable and caring. The clinic did constant follow up to ensure the speedy recovery of my parrot. My whole family is very gladful for all the awesone services this clinic has provided us. Thank you team, you did a wonderful job!!!:D

  51. Avatar photo
    Ben Ong

    Very good pet hospital. including marine life. The medicines in the pet store are also complete.

    非常好的宠物医院。包括海洋生物。宠物店里的药品也是齐全。

  52. Avatar photo
    Ashley Choi

    We are so grateful to Dr Janine Khoo for finding out that my furkid had pyometra and performed an emergency surgery. She had to push back other appointments to save my girl as it was a life threatening infection. The surgery success rate is only 20%-40% but fortunately, my girl managed to pull through. Thank you to Dr Khoo and the staffs of Allpets for working overnight for my girl. They charged the cheapest rate among the other vets that we have visited. I’m unsure why they were given some 1 star reviews because our experience with Allpets was highly positive. We appreciate that Dr Khoo even slot in some time to review my girl the next morning for free despite her full schedule. Once again, thank you Dr Khoo for saving my girl and all the staffs present! She is recovering very well!

  53. Avatar photo
    Kirill Petropavlov

    Very friendly service.

  54. Avatar photo
    candice yeo

    I have yet to visit the clinic but understand Dr Frederic Chua works here. I just want to extend my gratitude to him for being so kind, open and willing to share tips and expert knowledge out of goodwill, regarding care for our maltipoo. Thanks Dr Chua. Ever grateful …

  55. Avatar photo
    Javier Koo

    I’ve been to Allpets and Aqualife Clinic multiple times and I can say that when it comes to Customers Service, the staff will always go the extra mile such . The Vets are professional in carrying out their duties and are always ready to answer your enquiry if you have. They do give regular update via call on your pet’s conditions if it’s under their care for whichever reasons and you can rest assured that your pet will be definitely be well taken care under their hands. Overall I am extremely satisfied with the service provided by this Pet Clinic. I have also written compliment for their staff service as well.

  56. Avatar photo
    #letsgonomads

    Friendly doctor and staffs.

  57. Avatar photo
    Rachel Long

    Dr Chua is an incredibly experienced & patient vet. He does not push for test unnecessarily but instead takes time off to explain to us slowly why it is not necessary. I trust them with my poodles. Have never ever been to any other vets for 10 years except allpets … It means a lot to me when a vet bothers to take time to explain slowly part by part and not based on assumptions. It shows that he bothers & not just some fast game consult..

  58. Avatar photo
    Sharon Haridas

    You all are amazing.. Thank you all Dr Janine Khoo.. you made me felt as comfy as you and I know Chiilie is a stray cat yet you took care of him as if he is a pedigree one.. Thank you All pets n too all the staffs there you guys and gals are amazing..

  59. Avatar photo
    Rachel Chong

    Excellent vets!

  60. Avatar photo
    Tiara Sainal

    Before I say anything, i just wanted to point out that this was my first time ever gg to a vet so I had no expectations (aside from reading reviews online). I called in to book an appointment because my terrapin had an aural abscess but it ruptured and I wanted to have it checked. I was attended by Emily and she was very nice and kept apologising for the wait even though it was unnecessary because my pet was attended to promptly . She helped me register at the front . The diagnosis was done by Dr Danial(daniel?) Chia and he asked me about my terrapin’s living conditions and eating habits and complimented me on doing a good job. He told me that my pet was doing fine and did not need a surgery because the opening was healing by itself. He gave me follow up instructions. Emily said that if i had a question after the visit or if my there’s something wrong w my terrapin, i can just whatsapp them a picture and enquire. Overall everything went swimmingly and I had a good visit at this place

  61. Avatar photo
    Kristen Lee

    We’ve been coming to Allpets for years, ever since our beagle was a puppy. We went to other vets before returning to Allpets when our beagle got older. The team is extremely welcoming, professional, patient, and understanding. Our beagle was diagnosed with cushing disease a few years ago, and Dr Sham and her team took excellent care of her until her death. It is difficult to find a vet to whom we can relate all of our beagle’s health and behavioural issues, and Dr Sham truly lends a listening ear while also providing excellent advice to help us manage and care for our beagle in her golden years. We appreciate the team’s wonderful and dedicated care for our beagle.

  62. Avatar photo
    Yun

    Vets always changes ppl, so it’s really hard to maintain 1 that can follow up with my pet condition. Prices is quite X too. Not open on Sunday & public holidays too so if pets is hospitalized, no vet is around at night & public holidays & Sunday. Hence it is really a clinic & not hospital.

  63. Avatar photo
    Liyi Li

    I am so deeply grateful for the care and attention from Dr Janine Khoo and the Allpets team towards my cat Clawdio.

    While he eventually did not make it due to his condition sharply deteriorating during his hospitalisation at another emergency vet (who also gave the best care they could), Dr Janine in the whole time demonstrated a lot of care and gentleness towards Clawdio and us.

    When I emailed Allpets two days later after his first visit solely with the intent of updating on his condition at home , Dr Janine responded quickly and personally with a phone call, urging me to bring Clawdio down as soon as possible. Further tests ran revealed more complications and I made the decision to put him up overnight at the 24hr emergency vet. Dr Janine personally made the calls to all the hospitals inquiring about vacancies and getting the quotes for me. It’s wonderful because I was in a state of shock and wouldn’t have been able to handle that myself.

    All the help rendered and the manners displayed really assured me that the vet wanted the best standard of care for my critically ill cat. Although it does not remove the pain of losing my cat, I consider having experienced the genuine care and concern from the vets a blessing.

    The counter staff and nurses have been attentive and helpful too. They printed out the address for me without any questions after I requested for the address for the emergency vet (I later laughed and joked through my tears that I could have googled it myself, silly me, why waste the time/ink/paper. They kindly assured me it was fine.)

    God bless all of you. Please keep up the good work. I’ll be bringing in my other cat. Hope we continue this great vet/patient relationship. =)

  64. Avatar photo
    Lisa Sam

    Reliable doctors

  65. Avatar photo
    Isabel

    Staff are friendly and dr felisa did a good job for my rabbit’s teeth trimming!

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    Kirthi Abi

    One of the good places to treat pets. Responsible and responsive..

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    Francis Poh

    Try not to eat at the food courts. buy home to eat .or sit at the vehicle to eat

  68. Avatar photo
    Chris Huang

    Friendly staffs and good services.

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    Sheeq Luna

    My old cat had cancer and was in a critical condition so we sadly had to euthanize her. On a Sunday, i was looking for an emergency hospital to have it done. Most are closed or the appt would be late and i didnt want my cat to wait and suffer. Id like to thank Dr Fred for allowing me to come over eventhough they were closed. Dr James Casey whos the vet onsite and a Philipino nurse who i didnt catch her name were also very empathetic and handled my very fiesty cat with care and calmness although it was a stressful procedure. They gave me alot of time to cry in the room in private and repeatedly reassured me that i did the right thing. And although it was their off day, they never rushed me at all. Bless all of you.

  70. Avatar photo
    Jessica Chan

    Been bringing my terrapins/RES to this vet since the clinic was still at Jalan Kayu. It’s not easy to find a vet in Singapore to treat / consult for Terrapins. They have been patient, professional and supportive all these years.

    My 2 senior terrapins passed on in July 2020 and Jul 2021 respectively and they have been very empathetic, when they broke the news to me. They even went out of their way to see us in emergency basis on a Sunday when I found my terrapin to be motionless (the last thing I would want is to assume he is dead and cremate him without checking).

  71. Avatar photo
    Mohd Fahmy

    My pet terrapin had aural abscess. We came in as walk-in patients. The counter staff was very polite and concerned about my terrapin. He also advised that as walk-ins, we may have to wait a little longer.

    I left the terrapin at the vet under the care of my children as I had an urgent matter to attend to.

    I was surprised to receive a call from Dr Chua detailing my terrapin’s condition and the course of action he will be taking. I consented to the procedure and he went ahead with it.

    The cost came up to a little more than $100 which is inclusive of the consultation, the surgery, 2 plastic syringes with soft tips and a 500ml bottle of disinfectant.

    It has been 7 days and my terrapin is healing well. Kudos to the team.

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    Esther Suen

    Friendly n helpful staff. Reasonable price.

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    Serene Goh

    Couldn’t ascertain what’s wrong with my betta fish, called the clinic to arrange a consult, as they were fully scheduled till 2 weeks later they arrange a tele consult with Dr Chua. Medication prescribed was arranged to be collected. Really an easy process vs trying to self diagnose and buying off the shelf medicine. Hope my fish recovers.

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    Beau Camille

    Very happy with their services! Thanks to Dr Samantha Fong & Dr Philippa.

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    Jules M

    Dr Nally is very thorough and great at explaining what’s happening. I like that she doesn’t prescribe unnecessary meds and she takes time to answer our questions. The rest of the staff we have dealt with are polite and helpful even when it’s busy.

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    m v

    Been visiting All pets since day 1 for my 2 beautiful babies. Dr Felisa is very patient and she don’t do a hush hush job for business only. She is very patient and listen to owner concern and always give good advise.

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    soh edward

    Good service and care for your pet.

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    Elaine

    Brought my 14 year old red eared slider terrapin to the vet for the very first time and i specifically requested for Dr Nally Tan to attend to him. She indeed live up to all the great reviews regarding her knowledge when it comes to terrapins. Very informative, caring and friendly individual. Thank you Dr Nally and your assistant once again for the warmth.

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    Ryden

    Price was affordable and the staffs there are friendly!

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    I Ang

    My terrapin of 23yo had not been eating for 2 weeks hence I brought her to the vet. Turtle did an x-ray and was diagnosed with lung infection. She was given 6 multivitamin and 7 baytril injections over a week, however her condition did not improved but got worse. She became motionless after the jabs. 2 weeks later, it passed away. I am not sure if I’ve made the right decision to visit the vet as I did not save her life eventually. It could also be due to old age that she has passed away. RIP

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    JoeSpideyJoe

    The service was friendly. I had brought my cat here sometime ago. And they were patient with my frightened cat. Be aware its mostly “dog patients” so assure your cats more

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    Donny Lim

    Thanks Dr. Nally for being kind, considerate, patient and understanding. It was certainly a trying moment for me. It is not an easy decision to let go of the one you love so much. You have been there patiently waiting for me to make the right move. Stripe has been tough till the very end which made my decision making harder. But we eventually has to face the reality. Thanks to the staff too for their exemplary conduct.

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    florence woon

    Dr Fred treated my old cat kitty for two to three times. would say that he is very professional and explained everything to me clearly.

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    Julie Teo

    Have been using their service many years now.
    Not only the vets are experience, friendly, paitent even their reception are very well trained and very friendly too.
    My dog was very well taken care by them …

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    Erina Lau

    Very crowded on the day I went. If can just book appointment. Unless you can wait then walk in. Staff and vet are friendly and gave good advice.

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    Brandon Ong

    Patient docs and nurses.

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    Ben Teo

    The vet that attended to me/my dog is very patient….good job…

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    Arpita

    Very caring doctors,nurses and staff. My pet dog had a infection at the surgery site and doctors helped to attend to him over long holidays and Sundays consistently till he was fully healed! Special thanks to Dr Winnie, Dr James and Dr Chua.

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    Eve Kwek

    Dr Daniel is our favorite!

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    Dean Aw

    Great service, warm caring and attentive. 5 out of 5 people would recommend.

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    Sharon Han

    I have always received great attention and care from the vets and nurses. Totally recommend this place

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    Toh Shi Lin

    all the clinic staff are friendly and nice but the bills are a little pricey. a lot of hidden costs also

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    James

    Professional service but do note that parking space is limited.

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    Lam YC

    My 65cm koi had a 3.5 cm growth on its pectoral fin and for many months I have spoken to few koi farms and could not find anyone to come to my house to check on the fish. Finally, I managed to contact Allpets and Aqualife Clinic and Dr.Chua and his colleague came over and checked the fish. An operation was performed on site after sedating the fish and the growth was removed. Dr.Chua and his team was very friendly and professional through out. One week after the operation the fin is back to normal except a small part of it had to be removed with the growth. I am pleased to know that my fishers will be in the good hands of Dr.Chua in future.

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    Jack Phua

    Very popular especially during weekend. Team are professional and helpful.

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    Vincent Foo

    Great

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    ginnie tang

    Dr Nally Tan tended to my terrapin. She was very informative, good visit for Terrapins.

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    Winnie Ho

    My dog, Boyboy, a 16 year old dog was very sick in early Jan23. With the care from the doctors and nurses, and the strong determination to fight from Boyboy, he was nursed back to normal. Special thanks to Dr James, Dr Teo and all the nurses, vet techs who had taken care of him. Thank you.

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    Kai Yun

    It was my first time at this vet. I was first attended by a really well mannered staff at the counter. My dog was then seen by Dr Daniel Chia and a nurse whose name i think is Karthik, if i am not wrong. I am really satisfied with their care towards my dog, especially nurse Karthik! Also, Dr Chia took his time to explain every doubts that i had, and went the extra mile to explain everything and anything to me. Definitely reccomend anyone to bring their furbabies here!

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    Yoon Min Loh

    Cosy and friendly reception staff.

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    Nikki Ming

    For Terry

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    Rosemary C Nathsn

    It took care of my pet

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    B C

    Strongly recommend Dr Bernice Cheng for guinea pig care and treatment in the NE part of Singapore! Her treatments so far have worked well – 1 case of GP bitten by dog, fast & full recovery; 1 case of sore feet (almost but not yet bumblefoot), full recovery. She listened to my concerns very well, and did a thorough checkup of my piggies each time (check teeth, palpate tummy etc), recommending complete solutions that went beyond simply medicating the symptoms away. If you stay in West part of SG there might be a better vet, but if you stay in the NE part of SG i would say that Dr Bernice is one of the best choices for guinea pig treatments. Please call to request for appt with her if you want to bring ur piggies in for checkup, I can’t recommend her strongly enough!

    Do take note that this clinic uses a slightly more conservative approach based on my past experiences (lower doses but more frequent follow ups, which is ideal for the safety of the animal), so if you prefer aggressive medication for your pets then this would not be the clinic for you. The staff/pharmacists have also always been helpful and gentle towards all my pets, and (this is really just my opinion only) i feel that the clinic works well as a team.

    Thank you Allpets & Aqualife & I hope you keep up the good work! Fighting! ᕙ( * •̀ ᗜ •́ * )ᕗ

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    Wang Yvonne

    Big thanks to Doctor Daniel for going the extra mile for Pepper, truly an angel.!

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    Min Le Lim

    The nurse are really helpful even during the pandemic (covid-19)

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    singapore seow

    Big thank you & much appreciation to Dr Winnie Teo & the team for their care & kindness in caring for our beloved dog Mochi while hospitalized. They were responsive, flexible, compassionate, professional and willing to go out of the way in ensuring that our dog was well taken care of. While Mochi had passed on due to her serious incurable ailment, we were very touched by the sincerity displayed through your hand written card of condolences, especially in empathizing in our loss. Big thank yous once again. ~Mark & Caris

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    Vinitha Chandran

    We have been going since Jalan Kayu and now at Jalan Kelulut.Very good vet Dr Jean Chor.very patient and loving to my Silky Terrier Bruno and my pet revovers fast thru her medication.Great staffs at counter.

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    Cassandra Tung

    I have not gone to other veterinarian clinic before allpets, but the staffs were all friendly, kind and patient. Doctor Frederic Chua was very gentle to my two fur babies and provide helpful advice on handling kittens for first timers.
    Definitely recommend allpets. Thanks!

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    Imran Mohamad

    All creatures they can diagnose…

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    A. Y.

    Service rendered was excellent. Diagnostic was accurate and very helpful. Thanks to the 2 wonderful veterinarians working there.

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    Larissa Tan

    Been going to this clinic for years. Passionate and friendly people. It’s a long wait if you don’t have an appt on the Saturday. Book in advance.

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    Seth Kuo

    Great vet services!

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    Eunice Goh

    Excellent vet. Reasonable prices too

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    Alan Yip

    We have been coming here with our miniature schnauzers, and have always been impressed by the level of care and professionalism exhibited by their vets. Recommended.

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    Hairul Razali

    All your pet needs at one place…. Friendly staff and reasonable prices

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    Enning Yow

    Brought my old pet terrapin (red eared slider) to see Dr Frederic Chua, a reputed specialist when it comes to aquatic animals. Very few vets have the training or experience when it comes to dealing with pet terrapins so it was a great relief to find someone so knowledgeable and caring.

    The doctor and staff were also kind enough to squeeze my appointment in even though Dr Chua was fully booked for his next available day as my terrapin had suffered internal bleeding and I was very worried it was a serious illness.

    Even though he was very busy, I was relieved and glad that Dr Chua took the time to examine my pet and explain how to administer the medication. The service overall was excellent and it didn’t feel rushed.

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    2mymisc

    Friendly stuff, always ready to help. Need to set up appointments to go down though they used to entertain walk ins, not sure with Covid, do they still allow consultations for walk ins. Conveniently opened on Sundays but only for collection of medicine, food etc. No consultation on Sundays

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    zie azman

    Professional Vet services for every species

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    Gabriel Lin

    Good doctors and caring

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    Andrew Yeo

    Experienced vet! Nice environment!

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    Louise Lee

    The staff are all very friendly. The place is very clean. Charges are listed clearly on the wall. After consultation, explained how to administer the medication well. Made sure we all understood. Even took the time to explain to my 8 year old.

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    Joel Tan

    Brought my cat in for a treatment due to an injury on his claw/poo and unable to poo.. called the clinic to check if there is any appointment slot, was advised to walk in due to the urgency, Dr Lynn Tan was assigned to me.. she is very attentive and caring, will advise you accordingly.. wound cleaning was done nicely!

    overall price is very reasonable.. Thumbs up to you All pets & Dr Lynn Thank you

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    Kristen Lee

    We’ve been coming to Allpets for years, ever since our beagle was a puppy. We went to other vets before returning to Allpets when our beagle got older. The team is extremely welcoming, professional, patient, and understanding. Our beagle was diagnosed with cushing disease a few years ago, and Dr Sham and her team took excellent care of her until her death. It is difficult to find a vet to whom we can relate all of our beagle’s health and behavioural issues, and Dr Sham truly lends a listening ear while also providing excellent advice to help us manage and care for our beagle in her golden years. We appreciate the team’s wonderful and dedicated care for our beagle.

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    Tony Lim

    Very good vet clinic. Reasonable price but effective treatments for my corgi

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    Randie Yap

    Convenient

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    Arpita

    Very caring doctors,nurses and staff. My pet dog had a infection at the surgery site and doctors helped to attend to him over long holidays and Sundays consistently till he was fully healed! Special thanks to Dr Winnie, Dr James and Dr Chua.

  127. Avatar photo
    WithACap :3

    god servicw

    gud servicw

  128. Avatar photo
    Kesavan Stephen

    The Vet Techs are Awesome…
    Especially Bubbly Tadpole & Siam Bu…

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    Le Bella Costumes

    Had been visiting there for many years. Usually will look for Dr Cheng, she is very experienced and professional. Thumbs up and highly recommend her.

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    Chezzy Trend

    We had visited this clinic and met dr Samantha for an opinion to proceed with the surgery on our cat. We were very comfortable with dr Samantha with her advise and opinion that we decide to keep our pet instead of putting him down which was advised by the first vet we visited which is advanced vet at jalan pari burong. We like to thank you dr Samantha for her positive advice and motivation.

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    Yeo Ya Wen

    Old customer here, good service and great docs there! Only minus point is that you may need to wait for pretty long time if you come without booking especially during weekend…

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    VC

    Vet technicians are friendly and efficient but the Vet Dr has attitude problems just because I voice out my concerns

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    Chua Jason

    over price and most vets seem to be interested in their own benefit.

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    Kit wong

    Appointment was scheduled quickly and easily. Attentive front desk as well as doc and nurses. They assured that my pet is gonna be ok with proper care. I recommend pet owners to visit if required.

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    Ian Goh

    Clean and friendly

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    Pearlyn Koh

    Brought my hamster with wet tail here at my friend’s recommendation. All staff from the moment I called to reception, nurse to doctor were helpful, caring and full of empathy.

    Thank you to Vannesa who answered my call and gave heads up to their triage, and doctor James who handled my pet professionally and with empathy. Highly recommend to all pet lovers.

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    A. L.

    Reasonably priced and friendly vets

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    Ivy Woo

    Dr Frederick chua is the most patient and professional vet that i have seen so far. The rest of the younger vets will keep pushing for tests and more tests but Dr Chua did not and he patiently explained to us why was needed and what not necessary. The way he handles animals shows professionalism and he is also very careful not to hurt my dog.

  139. Avatar photo
    Valli Melson

    I brought my precious
    Ah Pui to Allpets
    Dr Nally attended to my ah Pui
    Dr Nally was patient,
    Gentle
    And made my Pui
    Feel so comfortable

    Due to unforeseen circumstances

    My pui passed away
    Last Friday
    Of OLD age

    Thank you
    Dr Nally

  140. Avatar photo
    Gunawan Zhu

    Professional veterinarian. They take care for the pets as if its theirs

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    Richard Tan

    It was a very sad day for my daughter and i when we brought our beloved pet turtle of 21 years to consult the vet. The vet was very quick to attend to the turtle.

    Even though there was nothing the vet could do beyond checking for heartbeat, i saw her compassion for animals. I am most grateful.

    But i forgot to ask her what could have caused the sudden death of a perfectly healthy looking 21 year old turtle who was eating normally and swimming as usual just the day before.

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    Pon Peng Leong

    All the vet were very nice and friendly.

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    Isaac Yap

    Nice and friendly staff

  144. Avatar photo
    Ch Jo

    Most of the vets are professional. I have been sending my fur babies there for annual vaccination i noticed that the vets do not really in this clinic for a long time though.

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    eimbrunt rashid

    Good staff and friendly as well

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    Marie E

    I think the reviews are a little unfair. My take is that if it’s simple things, I send my dogs there. They received adequate treatment for the following:-
    1. Skin issues
    2. Left over baby tooth, they even asked if I want to take a test to Ensure my dog’s kidneys were functioning properly before putting him under
    3. My other dog hurt her foot and I wanted to make sure it wasn’t broken, we received good service and treatment.

    I do admit they aren’t very advance so for more serious issues like when my dog scratched his eye I go to other vet that is a lot more costly and we managed to save his eye with contact lens while it healed. When we went to Allpet they didn’t know such things could be done. they are affordable and not everyone has the means all the time for very expensive vet care.

  147. Avatar photo
    Carol De Costa

    Wonderful and caring vets at allpeta

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