Review 81 Aircon Pte Ltd, 21 Toh Guan Rd E, Singapore

Review 81 Aircon Pte Ltd - Singapore 21 Toh Guan Rd E

“Very professional work. The lady (Chiew Luan) on the phone was both cheerful and helpful. I would recommend 81AC.” or “Ivy is very responsive and gives good value packages and prices. Hopefully product is as good as service. Will update review after installation.” It is one of the few customer evaluation comments about 81 Aircon Pte Ltd. Let’s read more of this article on to find out if 81 Aircon Pte Ltd is quality.

Introduction about 81 Aircon Pte Ltd

Here are some fundamental details regarding 81 Aircon Pte Ltd. In terms of Air conditioning contractor, it is generally believed that 81 Aircon Pte Ltdis one of the best places to choose and trust. It is placed at 21 Toh Guan Rd E, #05-18 Toh Guan Centre, Singapore. Whether you are looking for a place or a service related to Air conditioning contractor, this place strives to ensure that you get the best possible value for your money. From customer service to the actual products or services offered, this place is dedicated to providing a positive experience for all its customers.

Background Info

  • Phone: 62610081 (+65 62610081)
  • Website:
  • Address: 21 Toh Guan Rd E, #05-18 Toh Guan Centre, Singapore
Images of 81 Aircon Pte Ltd from stock collection and provided by customers

Detailed information of 81 Aircon Pte Ltd

Whether you are driving a vehicle or using other means of transportation, understanding distance and having detailed directions are essential.

In addition, we furnish you with contact information, such as the phone number and operational hours of the destination, to ensure that you have all the essential details required to reach your intended location.

Operating hours

The operating hours of a destination may vary depending on the day of the week, season, or holidays. It is always a good idea to check the operating hours before you leave to ensure that the destination is open when you plan to arrive.

Here are the operating hours of 81 Aircon Pte Ltd.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday: 9 AM to 5 PM.

Sunday: Closed.


Please check the information below to find out the distance and travel time from the center of Singapore to your destination.

6.46 km6 minute8 minute5 minute

How to contact 81 Aircon Pte Ltd?

If you want to ask questions, get comprehensive guidance, or express any problems you may have with services, please contact 81 Aircon Pte Ltd via:

Phone number

You can reach 81 Aircon Pte Ltd at 62610081(+65 62610081). Use the hotline to contact them right away for the quickest help and resolution to your problems.


You can contact 81 Aircon Pte Ltd via It will react rapidly and assist you with your concerns.


You can directly come to 21 Toh Guan Rd E, #05-18 Toh Guan Centre, Singapore if you have any questions or want to try to experience its services.

81 Aircon Pte Ltd reviews

81 Aircon Pte Ltd is among the best destinations of Air conditioning contractor in Singapore, and it merits your consideration.

Is 81 Aircon Pte Ltd good?

To determine whether 81 Aircon Pte Ltd is good or not, not only based on the provided information, you but also need to consider the detailed evaluations from customers who have previously experienced the service here, such as:

“The service is very good. All the piping is installed properly. I really love their working attitudes and price is very fair. I encourage you to use their service.”

“Very professional work. The lady (Chiew Luan) on the phone was both cheerful and helpful. I would recommend 81AC.”

“The men were detailed, fast and professional. Salesperson was very friendly and helpful too. Thank you 81 aircon, I'm very pleased with my AC now thanks to you! Good job!”

“Efficient service, replied promptly and installation was done within 3 days of purchase. From salesperson to the technicians, all displayed professionalism. Price is very affordable as compared to others”

“The two technicians who dismantled and installed my A/C were efficient, fast and polite. The customer service was very prompt and friendly. They answered my queries efficiently. TOP serviceThank you! …”

“Ivy was professional and very prompt in providing any necessary queries. Technicians were punctual and professional in their installing. No complaints about the service rendered.”

“Ivy is very responsive and gives good value packages and prices. Hopefully product is as good as service. Will update review after installation.”

“Everything goes well from Service to installation. Mr Simone n his team explain to me. Highly recommend.”

It has won many reviews from customers on the website, including 227 feedbacks with an overall score of 4.9 out of five-star ratings. Out of those, 99% are positive reviews. has provided all the essential information about 81 Aircon Pte Ltd, including address, operating hours, phone number, and feedback from customers.

If you feel services provided by 81 Aircon Pte Ltd are not good quality, what should you do?

If you have had an unsatisfactory experience in 81 Aircon Pte Ltd, you can leave a comment below and share your experience.

Furthermore, here are additional feedbacks from other customers that we have gathered. Hopefully, these reviews will serve as a reliable resource to provide an overview.

Hello everyone, I’m Anthony Jackson, a passionate traveler always eager to explore the fascinating corners of our world. I joined this team with a mission to share my travel experiences and tips, aiming to provide you with memorable and exciting journeys.
Review Review 81 Aircon Pte Ltd, 21 Toh Guan Rd E, Singapore

There is a total 227 reviews

4.9 / 5




  1. Avatar photo
    Adam Ridzuan

    Everything goes well from Service to installation. Mr Simone n his team explain to me. Highly recommend.

  2. Avatar photo
    Yazid Rahman

    Very professional and gives reasonable pricing after comparison with other competitors. Installation is done very meticuliously to ensure a good job. Keep it up.

  3. Avatar photo
    jeremy Lim

    Response from the enquiry to installation take less than 3 days. Workers are a bit slow due to communication and I can understand since they are foreign worker. Overall, the service is good.

  4. Avatar photo
    SY Kan

    Service was good, responds to my queries very quickly. Pricing was competitive and able to set up a schedule to review the correct air-con configuration and provide air-con installation in a timely manner. Highly recommended.

  5. Avatar photo
    Derek Ong

    wow….i can say….their work is fast…and professionally work their job seriously…..after that…they clean up for me…i definitely choose the right place…the sale lady also do a great job….thank you JIA JIA

  6. Avatar photo

    Ivy were helpful and replied promptly on all questions. The two guys that came down to do the AC installation were great! They know what they’re doing. Overall experienced were fantastic. Keep up the good work 81 Aircon! Hope to get another brand new aircon from you guys in the near future.

  7. Avatar photo
    Joe Yeo

    Ivy Mah is your good staff in responsive on whatsapp queries, also well prepare and coordinate with the installation team.

  8. Avatar photo
    Cheong darren

    Thank you Jiajia for the prompt reply/ arrangement.

    technician: Anandan , Nazim and John, they did the installation quite fast and helped to clean up the area and cover the whole house to prevent dusty.

    Thump up!

  9. Avatar photo
    Tracy Baby

    Very good customer service served by Ivy, (technician team – Kannan) provide prompt response and within 3 workings days – survey, signed the deal and installation all done . Happy with my purchase ️ …

  10. Avatar photo
    Hazli CCK

    I urgently need to replace my system 3 & was worried I am no able to complete on time. 81 Aircon was able to respond fast and schedule in 2 days without much hassle. Installation was also efficient and professional. Customer service is prompt and friendly. Price reasonable. Will recommend to others.

  11. Avatar photo
    Edwin Ang

    Good service. Have some urgency, but the staff did their best to accommodate the installation. Also, reasonable pricing. Much appreciated!

  12. Avatar photo
    Peter LIm Song Lee

    The two technicians who dismantled and installed the aircon multi split system 3 in my flat have done the jobs well and skilful.
    Thank you.

  13. Avatar photo
    Jon Lim

    Offer good value for money in a competitive market. Workmanship is good and work starts on time and cleared out fast after job. Highly recommended!

  14. Avatar photo
    Li Taofeng

    The service is promptly and excellent! The installation is profession. Good job!

  15. Avatar photo
    bobbie see

    The 2 technicians who came were polite and knowledgeable. They work fast but did not compromise on quality. They were responsible, cleaned up the place properly before leaving.

  16. Avatar photo
    Wang Zheng Sen

    Happy to have my Daikin aircon R32 installed by 81 Aircon, their team lead by Siva is able to accommodate our special requirement about pipe run and showing very good workmanship and attitude, highly recommended!

  17. Avatar photo
    Raghu A

    Ms Jia Jia was the contact person in charge of my system 3 installation.she was very kind and responsive . Upon order confirmation she helped to arrange her techs to finish up in 1 day. A very satisfied experience.

  18. Avatar photo
    William Leong

    Wanted to use new piping but was advised to use back old consealed ones after free on site service.
    Detail Quote was then send and price is transparent. Appointment was made by Simone and installation done on following week.
    Whole process from enquiry till job done was completed smoothly.
    Good service, reasonable price highly recommended.

  19. Avatar photo
    Jolene Law

    Staff personnel is responsive and able to share information readily. They are able to provide suggestions and alternatives to our situation. Technician is professional. One down side is that they did not consult us on the wiring and remove some of our things. But overall is good!

  20. Avatar photo
    Lee Scott

    Very good service .
    Service advisor is very helpful.
    Overall good experience

  21. Avatar photo
    Tan Lester

    Work is good and discuss with me for new fcu installation. punctual and finish within time promised.
    Only set back and need to improve;
    Affected floor work area did not cover properly, messed the whole area with dust.
    Without owner permission switch on wall fan with max speed, dust spreading more surface area. I’m quite particular of the cleanliness, sad of this thing happened.

  22. Avatar photo
    Henry Teo

    Serviceman came in time . Professional dismantling and installation job was done. Best thing was that they helped to cleanup the premises after job done. This is one of the value added service. Thanks!

  23. Avatar photo
    Kumarason Renganathan

    A very responsive and efficient company. Reliable and excellent service. I will recommend to all for Air-conditioning replacement.

  24. Avatar photo
    Scott Gabriel Chua

    Very professional techicians that took their work seriously. Worked very long hours & extremely patience in handling the work.

  25. Avatar photo
    Adeline Hill

    I work with Simone from 81 Air Cond, she very helpful, responsive and professional. Pleasant experience. Their installers are also very good in their work and very hardworking, on time and experienced.
    All in all 81 Air cond service has been amazing. It’s my first time dealing with them and I am pleased and thankful to have found them through google. An excellent responsive professional and helpful service to meet expectations of customer especially in air cond work and product makes all the difference. I highly recommend them. Please keep up the good work 81 Air cond.

  26. Avatar photo
    Sue M

    Air con in my master room was not cold but I did not want to go back to Daikin because they messed up big time for the last servicing 3 months ago. But all numbers I googled and called were non-responsive except for this company. Ms Ivy was very helpful in arranging for a technician to diagnose the problem last week Friday and upon my request in this hot season, was able to send out a team today to rectify the problem. The team of 2 were good, did their job, cleaned up and helped put heavy desks back.

  27. Avatar photo

    The whatsapp communication with the lady manning 81 Aircon customer service is excellent.She provided options,pricings and was super efficient in following-up on my queries.I ended up buying the Panasonic air-con and got it installed within a few days.I recommend this company favourably.

  28. Avatar photo
    Cheeky Boy

    Excellent job from Shahin and partner. Attention to detail was superbly met out. Both of them deserve a good service award.

  29. Avatar photo
    Connie Teo

    i want to specially thank one of the technicians who came over to my office! although i didn’t get his name, his exceptional service and skills really shone through. you just earned yourself a loyal customer. press on!!

  30. Avatar photo
    Melissa Ng

    Highly recommended due to their fast and quick responses, thorough service, and reasonable pricing. They also keep track of the service due dates. We use 81 Aircon for residential, office, and a variety of our commercial (retail) businesses from purchase and installation to service and maintenance with no issues. Special mention to Chiew Luan for taking care of all our accounts so well!

  31. Avatar photo
    Gerald Tan

    Was shopping around for A/C and found 81 Aircon through google, turned out to be a hidden gem. Not only are their pricing attractive, customer service & technicians are all prompt, service oriented and professional. In fact their pricing is even more competitive than the big boys in market. I highly recommend 81 Aircon!

  32. Avatar photo
    jim choo

    Ivy is very responsive and gives good value packages and prices. Hopefully product is as good as service. Will update review after installation.

  33. Avatar photo
    Luthien Shop

    Wonderful service from Ivy and the team of engineers.

  34. Avatar photo
    Min Sze

    The girl Ivy who attended to me is very patient and understanding. Good service by the team! Will not hesitate to use their service again

  35. Avatar photo
    Ken Leong

    Order confirmed, installation arranged for following day, technicians arrived on time, entire service completed in time, place was cleaned and they departed promptly. Fuss free, straight forward and friendly. Highly recommended!

  36. Avatar photo
    May Ling Ooi

    Excellent customer service, the sales support is very patient and very responsive. Highly recommended for this shop(81 Aircon) if you would like to purchase new A/C + installation, they quote me reasonable price compared to others. Specially thanks to Ivy for the great customer service! …

  37. Avatar photo
    arun ragu

    They were really very professional. GOOD working attitude.Answered all my query. They advice on how I should clean my air con.As for servicing I would definitely get your guys to do. Thank you again.I am not sure what’s their name .Pls thank them for me

  38. Avatar photo

    I engaged 81 Aircon to install a system 2 for my new flat, and will happily recommend their services. Simone, whom I liased with, was very responsive to my texts, and ensured that the whole operation was carried out in a timely manner. The staff consultant who conducted the site survey was very efficient, and the guys who carried out the installation did a good job too, including giving the place a thorough cleanup post-installation.

  39. Avatar photo
    J T

    The proprietor is responsive via WhatsApp, clear with cost breakdown and appointments are confirmed by email. He is polite and patient with questions as well. He confirmed that their company uses ‘upgraded’ materials – G22 copper pipes and Armaflex insulation grade 1 (half inch thick). We installed a 4-system AC with removal of our old units and all copper pipes installed (external installation) from scratch. During the complementary pre-installation site viewing, they were clear on how the pipes should run; they explained they prioritise on minimal hacking and minimal long-run problems like leaking. They patched back and repainted hacked walls but as per convention, they do not have all paint colours. Installation took about 7-hours and was done by 2 installers Mohammad and Shahin; everything was done smoothly without a hitch. The installer with 12-year experience really knows his craft.

  40. Avatar photo
    David Chew

    Found them online and negotiated the price online. They came for a site inspection and carried out the installation the next day. All these done within 3 days.

    Impressive service with prompt responses. Hassle free transaction. Highly recommend them.

  41. Avatar photo
    Cynthia Goh

    Prompt and good service from Ivy. The technicians also did a great job on installation and clean up. Fast delivery too.

  42. Avatar photo

    My experience with 81 Aircon Pte Ltd has been a very happy one. I had needed to overhaul my System 2 aircon units, and came across this company after google search. Some research later and I saw that it has very good reviews and earn some service awards. Instantly I already know I can expect some quality service from them.

    Indeed, Chiew Luan was both very patient and accomodating when dealing with my endless enquiries (Thank you for your patience! ) The installation guys were really professional and fast in their work, and most important workmanship was good! Followup was on point too when I needed assistance with registering for warranty.

    It was excellent service beyond my expectation for a very reasonable price ! I will definitely use their service again in the future, and I strongly recommend Aircon 81 for anyone who need work on their aircons.

  43. Avatar photo
    Zembo XC

    Workers are very cooperative and patient
    WhatsApp hotline support is very efficient and friendly
    Strongly recommend 81.

  44. Avatar photo
    Kumara Hemachandra

    I am very satisfied with the work done by Kannan and Kumar for repairing and servicing of my air condition.
    They were able to troubleshoot the issues very quickly and gave me the options for fixing the problem effectively.

    Work coordinated by Jia Jia who is responsive and patiently answered my various queries.
    Appreciate their experienced and professional service.

    Highly recommended, reasonable charges, best service.

  45. Avatar photo
    Tong Wei Jie

    Good and fast service! Ivy was very helpful and responsive. She helped us arrange for the inspection the next day and repair was done adequately.

  46. Avatar photo
    Joshua Mony

    81 Aircon was very responsive to my queries. Pricing was very competitive. Did cleaning and servicing in one house and the team was very good and courteous. In a second home the work and commitment to the new install was excellent. Will definitely recommend 81 Aircon

  47. Avatar photo

    81AIRCON is very responsive. The price and service are satisfactory. The technicians are dedicated to the jobs. Recommended.

  48. Avatar photo
    Hafizal Hassan

    Staff and salesperson namely Chiew Luan communicated with was prompt and professional. Good customer service.
    Site visit done and staff explained well the installation processes to be done.
    Technician was knowledgeable in his work during installation.
    Thanks for your services.

  49. Avatar photo
    Ong Swee Tiong

    Have good experience with the said Contractor, workers are efficient and thorough in their works, would recommend their services for other customer

  50. Avatar photo
    Nadia Adi

    Prompt and professional service. I was searching for air-conditioners online and glad that I chanced upon their website. I was able to make an appointment for a site visit on the day I requested for a quotation. Needed to replace the old aircon with new ones and the installation took about 4 hours. The service team ensured everything was installed and working properly. Thank you!

  51. Avatar photo
    Aladdin Syed Sultan

    Well the Aircond salesperson was good but just the technicians who are handling the installation was not practicing safe workplace. After eating they have left the cups and plastic bag in the premises. They did not clear their stuff or housekeeping after work. But the work was done properly.

  52. Avatar photo
    Neutral comments

    We engaged 81Aircon to change our old one (system 2) , from the first call we made to Ivy , we had a very pleasant experience till the installation . Friendly customer service, to site visit by tech to advice the options , competitive quote & installation team too efficient as they can finish the works within few hours. Totally satisfied. Hope you maintain the same standards .

  53. Avatar photo
    Wee Kia

    Got them to do replacement for my spoilt air con which I bought from one of the big air con retailer 5 yrs ago.

    Their service is fast and furious without any unhappiness which I experienced from the big retailer.

    Replacement was done clean and without any complain by their friendly technician who will explain when question asked.

  54. Avatar photo
    Eva Lee

    Liew Chuan has been very helpful with the installation of our System 3 Mitsubishi Aircon. The aircons are functioning has expected. Scheduling is efficient (got aircon installed within 2-3 weeks of enquiries) and pricing is very competitive.

  55. Avatar photo
    NickNick “NickNickNickNickNick” NickNickNick

    I have nothing but praises for 81 Aircon’s team, right from the extremely friendly sales lady Ivy who responses extremely quickly on WhatsaApp, down to the site survey and installation guys.

    Of the 20 or so aircon service providers I spoke to, we came down to just them.

    At every step of the way, 81 Aircon has been patient in explaining the technicalities of getting a brand new Aircon for my resale hdb. They explained and recommended materials, brands of aircon, FCU setup and more. I was most impressed by their installation guys who took the effort to explain the necessary to us, and even helped to wrap our FCUs up during the renovations. I will highly recommend 81 Aircon, Ivy and her team to everyone.

  56. Avatar photo
    D Y

    Read reviews and decided to engage 81 aircon to install a system 3 for my aunt’s 3 room BTO flat. The staff JiaJia is very professional, polite and patient. Their price is also very competitive. The site technician will come to your unit and discuss how he is going to run the aircon trunking prior to the installation. The only thing you need to take note is that the installer only come to your place once for installation (meaning trunking and fancoils will be installed on the same day), as i understand that installers from other company do come twice without additional charges or the quoted price has perhaps included into quotation. Overall, I am pleased with their service & I would give them 8/10 rating. Thank you.

  57. Avatar photo
    johnkt koh

    Work done with complete satisfaction..they paid attention to details.

  58. Avatar photo
    yin Yue

    I chose this company based on the good reviews here. I called the company and very quickly got to speak with Ms Ivy. She was very patient and very helpful. I could not decided on the configuration for a new system 3 aircon and was also deliberating between Mit Electric or Mit Heavy. Ms Ivy was very helpful, she understood my concerns and gave me 4 different quotations to consider. All these within a phone call. There was also no pressure from Ms Ivy for me to commit to purchase from them.

    Eventually, I decided to purchase my system 3 from them. Their price is the lowest of three quotes I get from three companies. A site visit was arranged and done in less than a week and the technician arrived promptly and patiently explained to us his advice on the location of the fan coils.

    On installation day, two technicians came and they too were punctual. They surveyed the place thoroughly before starting work. They were careful to keep the place clean in the area they were working at and though they had to shift my wardrobe, there were no signs of scratches on my parquet floor. I was very impressed by the care they took to ensure my place was kept as it was as they found it. The two technicians were really thorough and extremely careful. Thank you so much.

    I am more than satisfied with the service provided by 81 Aircon, from getting quotes to finally installing the system. I do strongly recommend them for their aircon services.

  59. Avatar photo

    Shahin and Mohammad did a very good job with my Aircon installation. James provided valuable suggestions on the placement of aircons and was very professional throughout the process. Would highly recommend them for Aircon related projects.

  60. Avatar photo
    Rosni Gruis

    The two technicians who dismantled and installed my A/C were efficient, fast and polite. The customer service was very prompt and friendly. They answered my queries efficiently. TOP serviceThank you! …

  61. Avatar photo
    Esther Ong

    Staff are courteous, provide prompt service. Arrive within stipulated time. The installer is experienced, knowledgeable, patient and takes pride in his work. Although the job had taken much more time for some good reasons, he takes it in his strike. Kudos to the installer, your effort is very much appreciated by my family. Will definitely engage this organization for services in the near future.

  62. Avatar photo
    Azman Arifin

    Workers are very experienced and they know their stuff. Observed safety matters, i.e. working on the compressor ledge to modify existing support bracket, they’ll have safety harness don on to do their work safely. Qudos to the aircon installation team.

  63. Avatar photo
    Lucas X

    Engaged their services, their technicians were very professional.Did not rush their jobs and also cleared up for us thoroughly.
    They also shared with us some general tips about air con maintenance.
    Overall, my family and i are very happy and satisfied with their services!

  64. Avatar photo
    Lynn Ruslan

    Efficient service, replied promptly and installation was done within 3 days of purchase. From salesperson to the technicians, all displayed professionalism. Price is very affordable as compared to others

  65. Avatar photo
    Khiong Lin Chong

    Good experience with this company when making a purchase for a System. 2 Starmex Aircon system. The sales rep Jia Jia at 81 Aircon was extremely responsive and helpful with all my queries. She even replied to my questions on a Sunday. The techs that came to install were professional and systematic in their work. Did a good install and finished the job earlier than expected. Impressive.

  66. Avatar photo
    Roland Lee

    Staff are willing to discuss and explain their reason is doing certain way.

  67. Avatar photo
    Rahman Karim

    First time aircon purchase.Old one came with the house.Very intimdating to research and ask about but salesperson Ivy was very patient and understanding.Very responsive with my many many questions.Run me through on the whole process and gave me options regarding my condensor bracket.For a newb,she was very accomodating to explain throughly.Transaction was smooth and on the day of install,the technicians(Murugan & Rajan) was professional and even took the time to answer me and my family’s question even though it has been a long day for them.The install,the patch up (had to cut my previous trunking abit due to the bigger size of aircon) was done nicely to the cleaning and installing of the wifi modules.Overall for a first time buyer,had a pleasent experience from start to finish.Pricing is the best from what i research.Happy Customer

  68. Avatar photo
    TW Shan

    Good experience from start to finish – Chiew Luan attended to me from the beginning and was upfront and responsive about work and costs enquiries – everything was clear and the work done was also professional. Kudos!

  69. Avatar photo
    chia eng kiat

    Pick this team as reviews was good. Was a bit worried at first as good contractors are hard to find, but all turn out fine.
    Work was done professionally by Mohammad, Shahin n team. They were patience n polite to answer all questions n doubts. Sales Simone was patience to sort out our AC system configurations n even go extra miles to get a system when original supplier got no stock. Site manager Steven also gave profesional input on system set up. Hope they keep up the good work n good teams. Will sure recommend them for more works. Cheers.

  70. Avatar photo
    Nicholas Gog

    Chiew Luan is so easy to work with. Always ready to accommodate any last-minute requests. Steven and his team are very professional too. As a customer, we try as much to make things easy for our vendors, but sometimes unforeseen circumstances forced us to make last-minute demands that can be hard to accommodate. 81 Aircon has shown that they can be flexible in such situations and help us resolve issues. No renovation is without problem, but it’s company like 81 Aircon that won’t shy away from problems that makes a great working partner. Thank you 81 Aircon!

  71. Avatar photo
    bala jay

    I needed a system 2 replacement for my boys’ rooms fast. Came across 81 Aircon on the online. Made enquiry on Wednesday night, got contacted on Thursday and paid deposit. Units installed on Friday morning, no fuss.
    The price was very competitive too.
    Dealt with Chiew Luan throughout. Very satisfied.
    Thank you!

  72. Avatar photo
    Mohamed sofian Hussain

    Thumbs up to this company. Pricing and work quality is competitive and good. Easy going through the communication and scheduling too. Will engage them for any future A/C installation

  73. Avatar photo
    Mohd Farihin

    Fast reply and very accommodative. Liaise with Xiaohuey, she answered all my queries and was very patient throughout our communication. The installer Nahid, Md and Mani was knowledgeable and polite. Overall day of installation are good but can be better. Glad I came across this company for aircon installation. Hopefully aftersales are good too.

  74. Avatar photo
    Muhd Nur Hidayat

    Bought system 3 Mitsubishi Starmex from them. Price was reasonable. Communication with Chiew Luan was prompt and installation went smoothly.

  75. Avatar photo
    Lilian Tan

    Mr Kannan performed the replacement of aircon well and without mess. Overall, I am happy with his services and punctuality. The pricing is competitive too.

  76. Avatar photo
    Joey Toh

    Initally the CS was very rude and impatient. I think the girl called Esther or what. Sales Steven was patient listening to my issues. He had another CS Siao Huey to takeover my enquiries and follow up on my installation. Siao Huey and Steven service and attitude was very good and responsive, hence the 5 star. otherwise would had graded it 3star or lower.

  77. Avatar photo
    Tony Cao

    The service is very good. All the piping is installed properly. I really love their working attitudes and price is very fair. I encourage you to use their service.

  78. Avatar photo
    Ivan Chua

    Highly impress with customer service from Jia Jia. She is responsive, helpful and pleasant. Excellent! Service team is professional and efficient.

  79. Avatar photo
    Sham Ef

    81 Aircon had my aircon system replaced. Responses were quick. Everything was just efficient. Even their service crew was professional. …

  80. Avatar photo
    Jumani Mohamad

    After many research, and reviews read, i followed my gut and decide to engage 81aircon for my 5rm Hdb.
    As customer, i asked them so many questions but patiently they answered to all my queries.
    They were very detailed in their explanations and very transparent in their breakdown prices.
    They are also flexible in adapting to my request.
    Their technician, Shahin, is a good worker. Responsible and knowledgeable. All work carried out to perfection and my satisfaction.
    GREAT JOB 81AIRCON. They are totally reccomended.
    Have no regrets engaging them.
    Thank you 81aircon.

  81. Avatar photo
    Saumya Bhargava

    So we had a bit of screwed up situation with our Aircon at our place. The guys from 81 did an amazing job and helped us reinstate the aircon in our place. They were quick. response time and solution providing was quick. We really appreciate the swiftness in the problem solving.

  82. Avatar photo

    I have chosen between audio house and 81 Aircon.
    I read their reviews before deciding to choose them
    They are fast and professional .came on time.
    So far their worksmanship is also excellent
    Installation takes less than 10 days where other company requires me to wait for one to two months due starmex Mitsubishi is out of stocks.
    Their price is also reasonable
    Definitely will use them again

  83. Avatar photo
    Narinas Pratheep Imaromna

    The aircon installation went smoothly and very professionally done. After the installation they clean up my place really well.
    I am very happy and satisfied with the workmanship! Highly recommended!

  84. Avatar photo
    General Comment

    To me swift follow up and after sale service is impt, thus far the team get it right, but i wont rate as perfect. The installation crews are nice n hardworking, but installation skill need improvemt. Personally i really dont like the onsite quote/sale they are not quite nice. Not sure it is the midea brand or installation problem, seemingly aircon functionality not stable. Ovarall not a bad organisation to buy aircon from. Oh no credit card paymet, this is really a downside, which something really need improvemt.

  85. Avatar photo
    Siti Nur Ain

    Thank you for the great and efficient service! Super quick and efficient!

  86. Avatar photo
    Tan Mei Ling

    Provider installed a Mitsubishi Starmex System 2 aircons. Price was competitive and service was great. Thank you!

  87. Avatar photo
    H Jin Toh

    The office staff, Jia Jia, was very helpful and respond very quickly over WhatsApp. She arranged for site visit on the next working day following my enquiry. The installation was done soon after confirmation.

  88. Avatar photo
    Joan Tan

    Great liaising experience with sale representive Simone! Timely, responsive and tried to be accomodative at best.Very good and professional team on the installation as well. Good buy, good experience, great staffs – Best asset to the company! Brought on the day, installed 2 days later. What a breeze, a BIG thank you to the whole team!

  89. Avatar photo
    J Chang

    81aircon staff, Xiaohuey, were very responsive during our discussion. She coordinated the quotation, invoice scheduled the appointment for their staff to drop by our premise.

    My family and I compared many prices across the aircon industry and frankly, their price is affordable and beats the bulk of other companies in this industry.

    When we met their staff, Steven, Kannan and Kumar at site, they were very friendly and professional in disposing our existing compressors and aircon units, and setting up the new compressor and aircon units.

    Would we ever hire them again and recommend them in the future? A definitive yes.

    Thank you 81AC, see you next time.

  90. Avatar photo
    Ck Leong

    Called up on Wed and served by Xiaohuey and she managed to help me to secure an appointment on same Friday to install a System 3, On the actual day was served by technician kumar and nahid. They are all very helpful, efficient and attentive. Strong recommended

  91. Avatar photo
    Catherine Chow

    Thank you for the good service and works. Prompt response to queries and reasonable price. Really happy and will be recommending your AC services to friends.

  92. Avatar photo
    Sutinah Othman

    Excellent. I negotiate price n check all the ac brands thru whatsapp. All my question were answered by them. They manage to installed the new panasonic air con on the next day. I’m very happy with the fast response.

  93. Avatar photo
    Mel Roz

    A totally delightful experience working with the team from 81 Aircon for my FCU relocation! From my initial whatsapp enquiry the response of the sales staff was quick and efficient. After sending a short video of my current FCU location and my preferred new location, the sales staff was quick to confirm that it would likely be possible. She immediately arranged for a technician to do a site survey, and within 3hrs he arrived, giving me good advice on the trunking route. Less than 24hrs after my initial contact, the staff were on site to do the job. The installers were professional, polite, wore masks throughout the job, and were very neat and organised. I had been contacting several other “more well known” aircon companies but they either never responded to my enquiry or seemed uninterested to do a single relocation and tried to hard sell a total upgrade. Totally recommend Aircon 81 for their service, response, reasonable price and quality.

  94. Avatar photo
    silvia jocunda

    Prices quoted reasonable, without any additional fee and get excellent service by Jia Jia, fast to make appointment, and generously offer me free voucher after I miss my first time discount. Very recommended …

  95. Avatar photo
    Syasha Marrieza

    James is very knowledgeable, he knows his stuff very very well. Very comfortable dealing with him. He does not hard sell his stuff at all. He gv alot of suggestions and good advices. Took days to decide yet he was very patient, did not force us. The aircon tech came on time, did their work diligently, slow and steady yet very very very neatly done! Thanks James! HIGHLY RECOMMENDED !!

  96. Avatar photo
    Yi Liang Yap

    Responsive and professional advise by James and Steve. No hidden cost and upfront about the procedure from dismantling to installation. Job well done

  97. Avatar photo
    Jun Hong

    Very responsive and quick in the dealing with Sale Rep Ivy. Overall experience was great.

  98. Avatar photo
    Andy Wong

    Response is fast. System is well installed. Attention to details. Price is reasonable.

  99. Avatar photo
    Rajendran S/O Ponnusamy

    Thanks for the team and Mr Simson, Work was done very Professionally. Throughout the whole process was v good.
    Once again Thank you very much 81 Aircon.

  100. Avatar photo
    Kenneth Goh

    Out of a few companies whom I have approached, 81 Aircon is the only company who is able to assure me that the aircon would continue to work after the relocation whereas other companies put up disclaimers that it might not work after relocation.

    They have kept to their promises to deliver and made it in time for my renovation to continue without any delay and this is definitely a desired outcome for anyone who is doing renovation.

    Would be happy to refer more customers to them after experiencing the good service myself.

    Kudos to Xiaohuey and the team.

  101. Avatar photo
    Ming Hui

    Chiew Luan is super friendly, very responsive and accommodating. She patiently attended to all my enquires The Panasonic aircon is very cooling and we are loving it Great thanks to Kumar and his team for their dedication and hardwork …

  102. Avatar photo
    Susanti Arshad

    The technicians are very professional, John & his partner. Thank You Ivy for arranging my aircon replacement and installation in such short notice.

  103. Avatar photo
    Aising Sim

    81 Aircon is very helpful even though our request was very last min. Overall, service is very professional, and pricing is reasonable.

  104. Avatar photo
    William Neo

    Very professional work. The lady (Chiew Luan) on the phone was both cheerful and helpful. I would recommend 81AC.

  105. Avatar photo
    A Loh

    Response time from Chiew Luan is excellent. Very thorough in their work. May also use them for aircon servicing going forward too.

  106. Avatar photo
    jordan bob

    Ivy service is great, prompt reply in my queries about aircon installation. Overall 81 aircon is best!

  107. Avatar photo
    Tay Kok Swee

    From start to finish I must say that everything was done professionally and with great satisfaction. Workers knew what they were doing, they were quick and efficient.
    Most importantly is was the sales staff by the name of Ms. Jia Jia who was very helpful by providing me with the required info and very responsive and efficient in her work. She is indeed a great asset as an employee to the company.
    Keep up the good work.

  108. Avatar photo
    Arafat Arafat

    We would like to commend 81 Aircon Pte Ltd for the good and reliable service provided when doing the system 4 aircon installation at our home. We were served by Chiew Luan, who has been very responsive and professional when dealing with the aircon installation. Thank you for the prompt and great customer service provided to us.

    The Aircon technicians, Kumar and Mooka, also did a good and tidy job when doing the installation.

    We strongly recommend the services of 81 Aircon Pte Ltd if you are looking for aircon services!

  109. Avatar photo
    Zhu Alpha

    found this 81 aircon at Shopee, very kind and nice seller, very responded to my queries, and very fast to get new aircon installed for my New HDB. got in touch with her on 22/11, arranged same day for site view, got my aircon installed on 28/11. It is really surprised me that I can get it done in just 1 week.

  110. Avatar photo
    Steeve Tan

    Replace old ac in June. Had 1st servicing on 9th Nov. so far so good. Will cont to engage their service. …

  111. Avatar photo
    Haiqal Ibrahim

    Engage them for aircon installation. Workmanship is superb. Price for system 4 is reasonable. Definitely will recommend.

  112. Avatar photo

    One of the most reliable companies I’ve dealt with. Very responsive and patient with all my enquiries. Also helped settled my aircon installation asap as I was expecting guests over. Truly great price compared to other competitors and I would definitely engage them for my AC servicing as well.

  113. Avatar photo
    Marisha Shanthi

    Hi ivy
    I’m very pleased with the service guy
    Very polite and he did a very clean and neat job.
    He also explained very well with the cause of the problem.
    I’m so happy and very satisfied.
    Thank u very much
    Sure to recommend your service to my friends.

  114. Avatar photo
    Pamela Lim

    81Aircon best met my 22 years of Daikin Air con replacement with existing old pipes. Boss is generous, kind and trustworthy; sales personnel, Simone is very helpful and responsive; and installers are very skillful, hardworking and responsible. Price is most ideal and readily available as compared to Daikin ProShop! Thank you 81Aircon.

  115. Avatar photo
    Eileen Neo

    Good points:
    – Price is competitive.
    – Xiao Huey was prompt in answering our queries. Technicians Ah Fai, Ivan and Steven were friendly and professional.

    Bad points:
    – The technicians did not cut the conduits precisely. This resulted in many corners and joints being poorly aligned, and the technicians did not patch up the holes at the bottom of the conduits, saying that it’s more for beauty’s sake. But that’s not true as bugs, pests and insects can go in to nest and cause damage.
    – Xiao Huey can improve on her knowledge on the aircons sold.

  116. Avatar photo
    clinton low

    Ivy was professional and very prompt in providing any necessary queries. Technicians were punctual and professional in their installing. No complaints about the service rendered.

  117. Avatar photo
    Elijah Chai

    Excellent customer service, the sales support is very patient and very responsive. Highly recommended for this shop (81 Aircon) if you would like to purchase new A/C + installation. They quote me reasonable price compared to others. Specially Thanks Great Customer Service.. …

  118. Avatar photo
    Ray Tan

    Greeted and serve by Miss Ivy, super responsive and speedy replies, can cope with my urgent schedule too, today call, tomorrow site survey, next week first working day of 2023 scheduled my installation! Superb work efficiency! Truly reliable! Workmanship tip top too, tough installation handle smoothly and patience! Thumb ups for the installer too! Looking forward on my AC servicing too! Thank you so much so much once again!

  119. Avatar photo
    Eric Lim

    Site inspection Mr Steven came on time. Professional advise were given and prices quoted reasonable. Value for money compared with the big mall quoted. Salesperson Ms ivy was friendly and patience. Will recommend anyone that are interested to install aircon. Installer are very hardworking n able to complete on time.

  120. Avatar photo
    Alan Teo

    Very impressed with the quality of work and attitude of the staff in the company. Respond time was within 10 min and most of the time immediate.
    I like to commend the technician, Shahin. Was very professional and I observed be did his job very professionally. Though I may not be an Aircon specialist but being a Mechanical Engineer, I can see he knows what he was doing and not just rushing to get there job done. Kudos to Shanin.

  121. Avatar photo
    D S

    Jia-jia has been very responsive since initial enquiry stage up to post installation. The team did meticulous job for my 3 bedrooms AC full replacement. No regret engaging 81aircond

  122. Avatar photo
    Amirah Yunos

    The most patience and sweet lady who assisted me was Ivy. She is super duper patience and answer all my queries in detail. I do not have to wait for hours for her reply. Kannan who went down to the site to check for installation was very helpful in giving advise where is the best place to install it.

    The installation didnt take long and it was neatly done.
    Though the price of the aircon they offer is slightly higher , compare their service and professionalism , it is 10 times better than other vendors that I have surveyed. Hopefully this aircon will last. I’m happy and satisfied!

  123. Avatar photo
    Tan Lee Lim Joanna

    This is my 1st time using their services. Got the review from the internet and tried it out.
    I am very impressed with the aircon services rendered by your team, Mooka & Anandan. They are very professional and efficient and able to troubleshoot issues effectively and quickly. They arrived on time and not many aircon services I experienced do that!!! Good job!!
    I have to thanks Chiew Luan for her fast response in my queries and was very friendly and efficient in her work. I’m totally satisfied with her administrative work and she was clear in her delivery of services when I queried her of the differences in the aircon system. I’ll highly recommend anyone to go to them and their prices are value for money. Thank you 81 Aircon!!

  124. Avatar photo
    Chang Han

    I would like to compliment Ms Ivy (sales) from 81 Aircon. She is very patient with all my questions and clear on her explanations. She also went the extra miles to reply after working hours and assisted me in the post service & warranty registration.

    I have to say the main buying factor for my system 4 is really because of Ms Ivy professionalism and friendliness.

    Ms Ivy is really a great asset to the Company and I would highly recommend people to look for her.

  125. Avatar photo
    Damien Isaac

    Shirley is an excellent customer service. She’s very accommodating, responsive and professional with her job. Price of the system 4 aircon is cheaper than most sellers. Good quality service from technicians and very punctual. They did a good job and was very satisfied with their work. Highly recommended seller if you’re looking for aircons.

  126. Avatar photo

    Bought 2 LG system 2 and 1 Mitsubishi cassette aircon from them for my new house. Found them via google and ask for quotation. Among the 4 other quotation, 81 aircon quoted the lowest. As my house is landed many quotation comes with a big Chopper. The price difference range from 3-4K from other companies.

    Installation process:
    Steven was the site manager and they react to my contractor in a prompt and cooperative way as many hacking still need to be done they actually took few trips to come to install and do rectification works.

    Overall I am very happy with their professional service rendered and the lowest pricing. Not all shops are honest when comes to purchase of aircon. Some charge anyhow for installation.

    Thanks for the good job done.
    Appreciate Steven and Chiew Luan
    Keep up the good work!

  127. Avatar photo
    Ang Liang Ann

    Replaced my hall’s System 2 a/c about a yr ago. Continued to engage them for a/c servicing for this System 2 and also System 3 for the rooms. Good workmanship, prompt response, reasonable pricing and no hidden cost. Very happy to have found a good aircon contractor.

  128. Avatar photo

    I would like to say thank you to Steven and his team for their good service of installing the AC. Even the customer service Ms Chiew Luan is also very friendly in responding with all my enquiries. Overall very satisfied and highly recommended …

  129. Avatar photo
    Yen Lee Tan

    The experience was great. Responsive. Answered my queries quickly. Provide timely support when I have issues. Good after sales service!

  130. Avatar photo
    Idros Rajab Ali

    Very friendly workers. They ask you first all the alternative for fixing the aircon and its pipe for my liking instead of their convinience. To me thats profesionalism. Clean job done. They dont waste any time in performing their job. Overall, job welldone. No complain. Thanks. The said workers are Shahin snd Mohammad… welldone for them.

  131. Avatar photo
    Joey Eyu

    I wanna give a thumb up to their customer service personel, Xiaohuey has given me great purchase experience with a timely, professional and responsive manner. In addition, installaton Indian uncle and his assistant is super duper efficient, my husband said they were doing a great job, really appreciate it. …

  132. Avatar photo
    ZW Soh

    Recently just installed my aircon from this company, the aircon installation team was very professional and friendly. So far, I am very satisfied with the aircon installation and hope that the aircon can last a long time.


  133. Avatar photo
    Ashish James

    Prompt reply for my initial query and site inspection was performed on time. There was prompt follow-up after that and properly addressed my concerns which led to finalizing their quotation. Installers were very hardworking and did a great job in the installation with minimum hacking work. Overall they are reasonable and would like to recommend them to anyone who is interested to install an aircon. They also provide good warranty for the installation and all equipments used. Great job!

  134. Avatar photo
    Han Meng Low

    I bought a system 4 Toshiba R32. Replaced and installed in 1 day. Good workmanship. Highly recommended.

  135. Avatar photo
    Xiao Huey

    Love there service so much. Highly recommended!!! Thank you Shahin and Mohammad for ur good service and workmanship. Fast booking and site survey . Thank you Chiew luan for her good customer service!! Prompt reply love it …

  136. Avatar photo
    Russell Tan

    Responded quickly, and the quality of work done was good.

  137. Avatar photo
    Elijah Chai

    Excellent customer service, the sales support is very patient and very responsive. Highly recommended for this shop (81 Aircon) if you would like to purchase new A/C + installation. They quote me reasonable price compared to others. Specially Thanks Great Customer Service.. …

  138. Avatar photo
    Lim Wilson

    The staffs Chiew Luan is very responsive and helpful. The technician install the aircon for me also very professional and reconfirmed with me the place to fix. However, I would suggest use the sound proof drilling tools to minimise the noise and use vacuum cleaner to suck the dust when drilling into the wall. Overall quite happy with the installer and will recommend to friends.

  139. Avatar photo
    Sheryl Pang (SherP)

    Good job done, very efficient and on time! Thank you!

  140. Avatar photo
    Dominic Chan

    Found 81 Aircon through Google and contacted them for a quote. They were very responsive and helpful. They listened to our needs and answered our questions. Very courteous and professional throughout. Even better, they were always punctual for their appointments. Installation was quick and, so far so good.

  141. Avatar photo
    Chris Salvatore

    Bought system 4 for my new 4rm flat BTO . Technician was semy . Was on time , did not rush them and they manage to complete the job effectively , after completing the job they makesure everything was ok before they went off . Good job to them . Would like to thank James . Not only he reply fast . He arrange everything smoothly . Thank you guys !

  142. Avatar photo
    Yk JW

    The service provided by 81 Aircon meet my requirements. I am satisfied by the works. I would recommend anyone who wish to use their service.

  143. Avatar photo
    Yong keun Chua

    Happy to deal with this company very friendly and reliable. workmanship
    worth to deal with, i get my aircon less than a week kudos to the workers very friendly …

  144. Avatar photo
    Louis Looi

    I had chosen this company for my home system-2 air-cond. installation based on credit reviews received. However, I decided to give 2-stars after the job had completed.
    1) Poor management: Knowing that air-cond. installation will take some time for completion, my appointment was postponed from 9-10am to 12-2pm and by 2.30pm I still did not see anyone coming. I had to call the office twice and the workers only came by 2.45pm. When they came, i asked them how long they need to finish the job and the technician said by 6pm.
    (Earlier, I had spoken to the lady in the office telling her that we have a dog and will be kept at per-shop and will need to bring back by evening).
    The work finished by 9.40pm.
    However, the window grille where they removed out was not fixed back. The worker said they did not know how to fix it. The worker said the boss will come to see on the next day. I said alright for the arrangement.
    The next morning, I received a message from the office, “Hi boss, work done yesterday. They window they dunno how to fix back, your side have to find window people to do ya.”
    Reading the message made me furious and I replied with, “How can your company provide this service.”
    After some discussion, in the end the window grille was fixed back on the 3rd day.
    In summary:
    1) The company has poor time management, poor responsibility and commitment.
    2) The workers might be experience, but they have less concern about cleanliness.
    3) I have to pay extra for my dog boarding.
    4) Due to late arrival and completion, clearing the debris and cleaning until midnight.

  145. Avatar photo
    Wu Zhiwei

    Survey team came twice to my place to address my queries before i confirm the Aircon Installation and appointment. Sales team provided few quotations for different brands and combinations of different BTUs for my consideration. Will recommend this company to my friends and familes. Keep up the good service …

  146. Avatar photo
    Shimin He

    Fast and reliable service
    Glad they cn slot into my tight schedule.
    Very happy with it.

  147. Avatar photo
    Pauline Chon

    From start with enquiry –
    Salesperson we communicated thru what’s app was professional and prompt.
    Site visit done – staff able to exhibits good planning , help us to avoid dismantling existing built – in cabinets. Thank you.
    Workers knew their job well. Clean up after job…even offer help to shift back furniture that was moved aside when they do their installation. Thank you for your fine services.

  148. Avatar photo
    Gurjustin Singh (Justin)

    The air conditioners used are of very good quality. Very effective. Will definitely buy from this company again!

  149. Avatar photo
    Kiraely Adam

    I contacted James regarding a purchase of new system 2 panasonic aircon for my living room as the old one broke down 2-3 weeks before my wedding. he asked me to take photos of existing units and the model for his reference and advise me on which model to choose along with the compressor unit.

    he also went the extra mile to arrange the installation of my aircon to be a few days before my wedding so that my guests attending will feel comfortable on the day itself.

    if anyone is looking for competitively priced AC with a wonderful service, look no further. give James a call and I’m sure you’ll be delighted with his service.

  150. Avatar photo
    Yusri Samad

    Contacted James to quote for an Aircon replacement job. He responded without delays together with a reasonable quote. Site survey was done ASAP and an appointment was made for the installation. Aircon Tech Shahin came on time and started work without delays. He communicated clearly all the details of installation. Suggested and recommended the best way of laying the pipes and the fan unit. Workmanship is awesomely good. Timed their work hours and finishes on the dot. If you’re looking for an aircon installation, don’t hesitate. Call 81 Aircon. I’m not here to advertise but only based on my own experiences. Thanks James and Shahin.

  151. Avatar photo
    Suhaizat Yatiman

    Quick response when asking for quotation. Reply instantly about products or servicing. Technician do the job professionally and polite. Clean area after work. Great job.

  152. Avatar photo
    Fuse Design Pte Ltd

    Ms. Ivy from 81aircon is very responsive. Most import she is there for after sale service. Making sure everything in good condition and well taken care of. Keep up the good work.
    Alvin Lee

  153. Avatar photo
    Eric Lim

    Site inspection Mr Steven came on time. Professional advise were given and prices quoted reasonable. Value for money compared with the big mall quoted. Salesperson Ms ivy was friendly and patience. Will recommend anyone that are interested to install aircon. Installer are very hardworking n able to complete on time.

  154. Avatar photo
    Jasni Wari

    Very happy and satisfied with their service. I’m skeptical at first because I never heard about their company. But due to good reviews and cheapest price quoted, I engaged them. Very skillful and knowledgeable workers (Kannan, Shahin and Hossan). Customer service, Chiew Luan (thru watsapp) also very good – responsive and know the stuff well.

  155. Avatar photo
    Thejas Hiremath

    Ordered a 4bdrm AC system (includes living room). The process was straightforward and easy. 81 aircon is honest and professional. They showed up at the right time and stuck to their timeline without needing more. No hidden costs. I was not even in the country at the time of my purchase and install and still was able to talk to them over whatsapp and get it all figured out. Easily will use them again for service and/or future purchases. Final work as also clean and of high quality from what I can tell. Unable to comment on longevity but I can only imagine it will be great as well. Thanks!

  156. Avatar photo
    Sebastias Loo

    Helpful backend service staff and respond to my questions ASAP.

  157. Avatar photo
    Serene Swee

    Service was prompt, installation was neat and detailed. Thanks to Customer Service staff, Jia Jia for her patience and advice as well as the 2 super efficient and hardworking Technicians, Logesh and Mohammad. I lived on the 4th level of a Walk-up apartment without lift. These 2 guys carried the aircon system, the accessories and all their tools up without a word of complaint. Worked the entire day without even stopping for lunch. Very Impressed!

  158. Avatar photo

    Very responsive on WhatsApp queries. Their prices for re-use piping is one of the lowest I found. Though in the end, I replaced my piping also for peace of mind. Mitsubishi Electric System 4. Assigned the great experienced pairing of S and M to do the installation for me. Arrived punctually. Take pride in their work. From what I observe, workmanship is good – had a section where old pipes went behind my wardrobe and need to be reused, they solder the copper wire together and did the soap water test on the joint to check for leaks before closing the section. Workmanship is very important for aircon installation as leaks in the casing later would be headache to diagnose. While removing old casing, some plaster came off. After installation, S also patch back nicely. Do note they dun do painting. I checked out their material used. See photos. 0.71mm thickness copper pipe is 22G. And 1/2 inch armaflex. So they never bluff on materials used. Only wish they accept credit card payments. Happy to recommend this company to others. Need not always go to the major yellow brand using Malaysia workers and wait long long for installation. As this company is smaller, I think the workers are more accountable and more responsible. The person on WhatsApp encouraged me to write a review for them but did not give any incentive for doing so, so this is genuine review. Many thanks to S and M for good work done!

  159. Avatar photo
    fahrurazi abas

    Replaced my ac and installed new one. Installers came on time, completed within estimated time and installation quality is good. Jia Jia responded well to my queries and quotation. Well recommended …

  160. Avatar photo
    Louis Lim

    Professional and technician is helpful, managed to solve my air con issue.. service staff Chiew Luan is very helpful to ensure that their service can meet my schedule and very accommodative as well. Overall great experience. Recommended

  161. Avatar photo
    Wayne Koh

    Very responsive support from Ivy Mah.

  162. Avatar photo
    Derek Chong

    Competitive quote and pretty responsive. Able to help me schedule earliest (a lucky next day) appointment to replace my already non working units. Installation was done considerably professionally and within estimated timeframe.

  163. Avatar photo

    Prompt response and efficient. Able to arrange for site consultation and confirm installation date within short notice. Installation staff are also professional and completed installation within the stipulated timeframe. Reasonable pricing too. Highly recommended Thanks!

  164. Avatar photo

    Found this company in Carousell and decide to go for it based on good review in Google.
    The salesperson Jia Jia is really nice and helpful, patiently answered all my questions. I managed to get the aircon replace within few days. They arrived around 10am + and finish the job at around 12.30pm to replace my system 2 aircon , fast and profesional. They are helpful too when I asked them to help me to move heavy objects.
    Price is reasonable. We may find better price out there but service is very important

  165. Avatar photo
    Josephine Woon

    I think the market price is at this range for system 3. 2 technical teams on site for the installation, the workmanship is acceptable and good. They are friendly also. And thanks to Ivy for your great support and patient while attending me. You are nice and responsive to message is fast!

  166. Avatar photo
    Anushka Rege

    They’ve very professional and diligent! They have been quick to respond and always on time. We have been availing their services for 2 years and we have zero complaints! We will keep availing of their services in the future too. Definitely recommend.

  167. Avatar photo
    Monica Teng

    I have been using their service for servicing my aircon for almost 2 years even during CB period. They tried to arrange and squeeze me in for servicing. Recently due to my aircon broke down, decided to engage them for new aircon. The best quote and price you can find plus the follow up service and update regularly on appointments.

    I am always Whatapp them which was handed by Chiew Luan who will always prompt to reply my questions and arrange for servicing asap whenever I need help with my aircon. She is aware of my urgency and would do her best to arrange the installation be asap.

    I believe in good customer service to let customer stay with you. From the touch point, you will encounter Chiew Luan that help u with all your enquiry and arrangement. Follow by the installation guys who work hard to ensure the work is done nicely and not dirtying the whole house and back to Chiew Luan arrange for boxing of pipes and she arrange for installation again.

    How great the service is when you don’t even need to arrange everything yourself and all was properly done by her.

    Once you met them, you can entrust your aircon to them with a reasonable price and follow them.

    Thank you 81 Aircon for always provide tip top services. Hard to find such a company + service.

  168. Avatar photo
    Julian Cheong

    Responsible and courteous team comprising Stephen, Nahid, Mooka and Mani who took lots of effort to install my ACs. Look for Chiew Luan at 81 Aircon for reliable and good advice for your AC needs!

  169. Avatar photo
    Kristie Yeong

    81 Aircon staff were pleasant & professional to work with AC installation took up a whole day & it was good advice from 81 Aircon to cover up belongings as the work was quite dusty To follow-up, 81 Aircon also gave gift vouchers for servicing (no expiry date) …

  170. Avatar photo
    Francis Tan

    Mechanics are punctual, very good manners, and bother to clean up after installation. Well done, I’ll give a thumb up!

  171. Avatar photo
    Jojit Soriano

    New piping connections for 3 ac was done in a day. This includes cleaning of all our units. They did a good job . …

  172. Avatar photo
    James T P Lim

    I got to know about 81 Aircon Engineering from the social media. Decided to use them for the installation of Mitsubishi Starmex system 4.

    Price is very competitive. Short waiting time. Installation was done in reasonably good time.
    Satisfied with workmanship. Aircon is working well.

    J Lim

  173. Avatar photo
    paul ong

    Competive pricing, good workmanship but needs constant reminder of your expectations. The communication between workers and their site supervisor have lots of room for improvement. Cleaning up their mess after the installation is satisfactory.

  174. Avatar photo
    L.G. Wee

    Jan 2022. Not a hassle at all to get a quote, arrange for an appointment and make payment. What i liked about 81 was that they were deft and clear when it came to quotation and the services needed.
    Installation was neat and precise too.

  175. Avatar photo
    Sherlynn Lee

    Had a very good experience with 81 Aircon as Simone was very friendly & attentive to feedback and queries. Installers was also communicable as they heed advice from my Dad on the drilling of the wall. However, only 1 concern/feedback was made as installer locked the room door during installation hence would suggest new house owner to take note on ALL installation to prevent any miscom after the work. Lastly, would like to thank Simone again for the great service.

  176. Avatar photo
    wengkhin chee

    Got to know their service online and am glad that I contacted them for their quotation. Their staff is very polite, knowledgeable and responsive. Not only are they able to provide me with various options to choose from, after checking, I found that their prices are also very reasonable (slightly lower than others selling the same AC unit). Their installation team is both punctual and professional. Arrived on time and installation is completed within the promised duration (3 hours). So far (after more than half a year), all the aircon units are working well. Will definitely recommend their service to others.

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    Azlian Basri

    Xiaohuey is very efficient and responsive in all enquiry. Price quoted is very reasonable than others. Overall I am very satisfied with the service. Thanks …

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    Aaron low

    Amazing services!! The survey check guy came early and also recommended what services he will do to install my new air conditioner. Same goes to Ivy who is managing the services from scheduling to addressing all my concern. Will definitely recommend 81 Aircon to all my peers! Highly recommended!! …

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    Charlise Lim

    Came across them few years back while googling for aircons at affordable rates. Since then they have been my to go aircon people,be it for my home or my family’s rental units. Their prices are attractive, customer service is prompt and superb. Installation was a breeze and the service men were very punctual as well. Not the typical sales people who are just quick when it comes to collecting payment, in fact sometimes i have to remind them to invoice me haha. Aircons are installed meticulously with care as well. I cannot recommend them more.

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    Li Guang Phua

    Very professional team especially Ivy , provide very good customer support. She answer to all my queries on time even after working hours 7pm.

  181. Avatar photo
    Samuel Chua

    The customer service Ivy is very responsive to my queries and able to support most work. I am able to let her liase directly with my ID for the aircon removal and new units installation without my intervention. Great service!

  182. Avatar photo
    Sayan Choo

    Many appreciation to staff Chiew Luan. She was helpful n knowledgeable. Most importantly, responsive. She helps to speed up the installation date and gave me many advices on what is my needs for aircon power. Once again, thank u very much.

  183. Avatar photo
    Paul Pang

    Did a 2 unit aircon replacement..reliable service..on site staff are helpful in advising on technical solutions..professional workmanship good work practices..

  184. Avatar photo
    Lee Ngoh Lim

    We engaged 81 Aircon to install Daikin Ismile System 3 for our 3 bedrooms in June this year. Lately, we found that the aircon blowers were leaking a little although we had cleaned them. We contacted Xiao Huey of 81 Aircon and she was very prompt in arranging for a technician to come down to our place to check and do some rectification works. She was most prompt and courteous in answering our queries and concerns. The technician did his work professionally and the blowers are working fine now. 81 Aircon is definitely a company that you can trust for all your airconditioning needs!

  185. Avatar photo
    Alvin Chan

    Pre-Sales: Very prompt response from Jia Jia. Answered to ALL questions raised (question after question) with perseverance even before closing the deal. Thumbs-up!
    Post-Sales: Installation scheduled in just 2 days after confirming the deal (basically the next day if weekend is not considered). Dismantling and installation was done by Murugan and Rajan. They did an excellent job. Very passionate abt their job and hard working (even telling us that will only take their meals/lunch after completion of the job). TWO Thumbs-up!!

  186. Avatar photo
    Anand Raj Vellasamy

    Very please with service provided by 81 Air Con. Reliable and prompt in their service. Will definitely recommend to anyone looking to buy or replace new Aircon

  187. Avatar photo
    Satish Kanakasabai

    Had shopped around a few places (online and physical) to finalise an aircon company to replace my existing system that was malfunctioning. Upon reaching out to a few companies, I zeroed in on 81 Aircon for the job. I had to do the replacement quickly, and they scheduled the job 2 days after initial discussion, as compared to others that wanted at least a week.

    81 Aircon lives up to its reputation and ratings. Right from the beginning when I started discussion with them all the way to completion of installation, they were extremely professional and helpful. Special mention to sales staff Ms.Jia Jia, who was quick to respond to all my queries and assisted me throughout the entire process without any hesitation.

    The installation was on schedule and no delay at all. The technicians were also helpful and professional.

    There are very few companies that are as professional, helpful and thorough as 81 Aircon and I am extremely pleased to have made the right choice. Highly recommended!!!

  188. Avatar photo
    Cliff Tan

    I find their price very competitive and most importantly is their great service and friendly staffs. Ms Chiew Luan attended my queries attentively thru WhatsApp even after office hour when that is the time I am free to communicate. The installers, Mr Mani and Mr Siva were very friendly and we chat & joke. Good work. Thank you guys.

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    Well recommended ac contractor.Smooth transaction even through Whatspp msg only with Ivy. Installer very experience. Job done with satisfaction. Kumar is very experience guy. GOOD JOB!!

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    Goh Boon Thong

    Sales person Ivy has done a great job coordinating the administrative work. After sales service provided were as efficient as before.

    The workers were accommodative and exercises patience listening to our needs and requirements during the process of installing the air-con. Advices were given accordance to their expertise and the work done was towards our satisfaction.

    A well deserved praise to 81.

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    Nicole Chew

    We approached aircon81 again after using them to install the living room ax system as they were the best in the market in terms of price and service rendered.

    Jia Jia and her team (Shahin and Hossan) did an excellent job in handling our purchase and installation from start to finish.

    I strongly recommend aircon81 if you ever need to purchase any new AC systems, you’ll be met with friendly people, excellent service and unbeatable prices.

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    Nidaa Ardira

    Reliable, prompt and efficient service provided by Jia Jia. Installation of pipes were all done very neatly and done within a day. Will definitely recommend 81 Aircon to others. Very trustworthy.

  193. Avatar photo
    Jessica Loh

    1. Chiaw Luan handled my phone enquiry regarding the purchase of aircons with great efficiency. She was very polite and fast in giving me all the information. As I needed to install the aircons urgently, Chiaw Luan was able to schedule an appointment very quickly. Thanks Chiaw Luan for your good service (on behalf of Ricky Chong)!

    2. Siva and his colleague were punctual to carry out the air-cons installations. Job was professionally done and attitudes of Siva and his colleague were very good and cooperative! Thanks for the good job!

  194. Avatar photo
    Pk tong

    Sales Staff Simone is very patient and friendly. Installation staff are friendly and on time to fix the aircon. Highly recommend to engage them for business.

  195. Avatar photo
    Rudy Galan

    Quick response to my concern. Came out and diagnosed the problem with my unit. Was able to procure a new Dakin unit when every other company was on back order. Great work!

  196. Avatar photo
    Ridz Wan

    Satisfied with the installation team. They are polite, professional and workmanship looks neat. Customer service staff also prompt, polite, communicated well and offered follow up customer service even after Aircon installation. Thank you.

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    Lim Bee Hong

    Company is helpful and able to arrange for me to replaced my air con in such a short notice. Price is reasonable and really thanks the for the speedy service.

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    Kim Yen Chua

    Worked with Jiajia during pre installation and after service, she is prompt and understanding in meeting our needs. Technician (Rajan & Murugan) who came to my place for installation was polite and professional, they are also sensitive and attentive not to disturb our days activity.

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    Kesmond Chia

    Services are prompted and good. Technicians are professional and know their stuffs. Will certainly referred more businesses to 81 Aircon

  200. Avatar photo
    Madeline Chan-Koh

    81 Aircon has been servicing and maintaining my residential aircons for some time. Customer service – Simone, is responsive and prompt. Nothing is ever too small or difficult for her to deal with. The technicians attending to the servicing, are professional, always take the time to explain and are detailed in the clean-up after. Very much appreciate it.

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    Syazwan Shaha

    Engaging 81 Aircon has been a really smooth and pleasant transaction for me. Simone is always responsive when I had any queries, providing multiple quotations according to my housing needs. Installation of my System 4 A/C was also done professionally by the two technicians. Would definitely recommend 81 Aircon for anyone who is still unsure of who to engage.

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    Good experience with my new BTO AC installation. Flexible on the installation date, as I did mine on Saturday. Quick follow up on all questions asked.

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    benhard ambarita

    I am very happy they can do very good job.

  204. Avatar photo
    Dawn Ng

    They are reliable and professional.
    Kumar who was the technician in-charge of our installation was professional and service was excellent . He had consulted me numerous times to make sure that we are on the same page which was excellent service from him!

    Both Kumar and colleague were hardworking throughout the installation with little break!

    Thank you 81 Aircon for your excellent service! Would recommend them.

  205. Avatar photo
    Paul Pang

    The sales executive, Ivy Mok, was professional, very responsive and helpful. The service technicians were efficient and replace my old System 3 and install the new one very quickly. They minimized cutting holes in the false ceiling and patched up the 2 holes and painted them neatly. Some other vendors told me they need to open 7 holes and charge me $80 for each hole!

  206. Avatar photo
    chee huat Pang

    We purchased Mitsubishi starmex R410A split 3 system from 81 Aircon Pte Ltd on august 15 & install on August 19. Customer service Ivy was very courteous & helpful. Both technician Shahin & Raj was prompt & finish installation within 3 hrs and address all our queries. Good & efficient service.

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    Mohamed Noor

    Fast and reliable. Thank you Ivy Mah.

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    Fasiha Nazren

    Company was very prompt and clear with our queries. Installation was also done swiftly and professionally. Overall value and service.

  209. Avatar photo
    Exxal Rose

    Fast response & price a lot cheaper then other competitor, good advise from the sales team on my house configuration & installation. No hidden cost. Good after sale service also. Highly recommend.

  210. Avatar photo
    Kevin Liu

    I had a good experience purchasing from 81 Aircon.
    Sales representative is good, but technical enquiries will be channeled to the supervisor.
    Good value among all the players in Singapore.
    Installation was done professionally, trunkings were done according to the initial discussion and plan.
    Required admin stuffs (HDB installation report) were done but a bit of follow-up needed to get them.
    Overall, from pre-installation (quotation, negotiations, etc) to post installation had been pleasant. I am a happy customer.

    There is a caveat that potential customer needs to be aware of, 81 Aircon does not have an LEW (Licensed Electrical Worker) so when they quote $350 for the 15A 3-point plug, it does not come with SP Services testing..

    To comply with HDB rulings and if you need to install a new 15A 3-point plug, you need to engage your own LEW and SP Services testing at your own cost and convenience.

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    chia eng kiat

    Pick this team as reviews was good. Was a bit worried at first as good contractors are hard to find, but all turn out fine.
    Work was done professionally by Mohammad, Shahin n team. They were patience n polite to answer all questions n doubts. Sales Simone was patience to sort out our AC system configurations n even go extra miles to get a system when original supplier got no stock. Site manager Steven also gave profesional input on system set up. Hope they keep up the good work n good teams. Will sure recommend them for more works. Cheers.

  212. Avatar photo

    Glad to find 81 Aircon to chg my ducted aircon to a wall mount. What with all the messy work, chg this chg that, patching back and touching up they had delivered. Customer service has been patient to wait almost a month and even follow up with me. Good job!

  213. Avatar photo
    Christine Teoh

    They have been responsive and intentionally waited awhile before writing the review as wanted to test the aircon installation if run smoothly. Yup, it is so will consider them for another job for my rooms after the living room completed.
    Great job …

  214. Avatar photo
    Syafiq Rahman

    Service is top notch, very responsive, and the appointment for both inspection and installation is on time. If they say 11am or 9am. they will come at the time they promised! i would recommend anyone out there to engage their air-con services.

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    Jeremy Ng

    Very friendly and very Efficiency indoor door sales

  216. Avatar photo
    Francis Santos

    I was having problem with my aircon and my current service provider is the usual slow in response. I googled 81 Aircon and found the reviews very positive. So I called them and the response was instantaneous.

    They managed to insert me in the same day schedule (1 pm), assess the issue within 30 minutes, provided me with options and pros and cons and completed the aircon replacement on the same day at 5:30 pm. That is about 6 hours from the time I initially contacted them.
    Fantastic response.

    And the follow up:
    – to make sure everything is being handled during the installation
    – to make sure everything works after the installation.

    Very positive experience and customer service oriented

  217. Avatar photo
    Alan Teo

    A professional aircon company. Quick response and punctual team onsite. Very satisfied with the re-piping and compressor chemical wash. Thumbs up.

  218. Avatar photo
    Chew GV

    We engaged 81 aircon in June and the work done was swift and professional. Work was completed on time with little delays. The supervisor of the team deserves a raise for his knowledge and professionalism in ensuring the best service is rendered.

  219. Avatar photo
    Charles Tan

    Splendid customer service provided by Ms. Ivy.
    Skilled surveyor & workers.
    Able to complete within 4 hours for a Mitsubishi Starmex System 2.

  220. Avatar photo
    Zabedah Hashim

    Job well done….Workers friendly and helpful. Recommend.

  221. Avatar photo
    Gina S

    They are punctual and efficient. They work diligently and always respond quickly whenever we have issues, working around our schedules. We have been using them for 2 years and continue to do so due to their excellent service.

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    salmah haron

    I engaged 81 Aircon on 1 Feb 2020 to dismantle 3 aircon units from Sumang Lane and install the units at my place in Pasir Ris. They are very responsive and gave me a reasonable quote. The job was done within the time specified. Overall im pleased with their service and will recommend to anyone who wish to engage them!

  223. Avatar photo
    joey wong

    It was a fuss free process when we engaged 81 air con for our new bto air con installation. Simone has been a great support in coordinating the appointments for the on site for installation. She has answered our queries patiently and recommended us solutions when we’ve doubts. Fabulous customer service.

  224. Avatar photo
    Tan Tan

    Googled for aircon replacement and this is listed as top 5. Read the reviews and yes, quite good. Contact the sales and 𝗝𝗶𝗮 𝗝𝗶𝗮 responded. All my queries were answered. She arranged for site visit. The surveyor was punctual, and site visit went as planned.

    Then came the quote and arrangement for payment. Initially I was hesitant on pre-payment (I’m still old school), but upon checking with friends, they all say it’s quite standard now. So of course, paid (only 3 days before installation some more). 𝗝𝗶𝗮 𝗝𝗶𝗮 did not hound me for payment, which was nice.

    Come installation day (13-14 Dec 2022), the technicians 𝗦𝗵𝗮𝗵𝗶𝗻 𝗮𝗻𝗱 𝗛𝗼𝘀𝘀𝗮𝗻 came on time.

    Day 1, all old pipes removed, old fan coil removed and new piping laid.
    Day 2, new equipment fixed and tested. They then proceeded to seal all the old holes, and yes, the workmanship is very good. Excellent, in fact.

    Recommend? A resounding 𝗬𝗘𝗦!!! In fact, I already forwarded the quote and 𝗝𝗶𝗮 𝗝𝗶𝗮’𝘀 contact to a friend.

  225. Avatar photo
    Garrick Soon

    First, CS was responsive and knowledgeable. Second, the site survey made everything clear and understood. Third, installation crew are well mannered although from India, they are skillful and very organised in their work. I was pretty entertained seeing them at work.
    The price point is definitely a plus point, lowest I see in the market for the same specs.

  226. Avatar photo
    Laurence Ong

    Ivy provided good services and the respond is fast

  227. Avatar photo
    Nurashikin Y

    The men were detailed, fast and professional. Salesperson was very friendly and helpful too. Thank you 81 aircon, I’m very pleased with my AC now thanks to you! Good job!

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